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Bridal Chateau

Williamsville , NY
CONTACT US
CONTACT US

LOCATION

1687 Wehrle Drive
Williamsville, NY 14221 US (map)

PHONE

716-631-8345

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

One-Stop-Shop
Bridal Chateau is a full service bridal salon. We provide friendly, non-commission sales staff to help you choose the look that is right for your wedding. We carry... Read more
One-Stop-Shop
Bridal Chateau is a full service bridal salon. We provide friendly, non-commission sales staff to help you choose the look that is right for your wedding. We carry top lines of bridal gowns, bridesmaids, flowergirls, mother’s gowns, even prom dresses.

After picking out the dress, our consultants can help you pick out the right accessories. Our expert seamstresses do the alterations on-site, to provide convenience and the ability to answer your questions—all in one place!



Bride’s Budget

The lines we carry are of the highest quality, at low prices, giving you the best value. Our bridal gowns range from $449-$2199. Gown sizes range from 4-28 in stock. We carry a wide variety of styles to fit any type of wedding, whether it be in a church or on a beach. We rotate through our inventory regularly, giving our brides the most up-to-date style selection. Also, because of this, we offer a great sale selection, that includes brand new silhouettes, to offer at deep discount prices.

Bridesmaids
Bridal Chateau has one of the widest selections of bridesmaid gowns in the area. We stock dresses from sizes 0-30 and all of our gowns are available in a wide selection of color choices.

Our mix and match lines offer a wide selection of styles, so that your girls can choose their own figure and style flattering dress, but can be assured that all of your bridesmaids will perfectly coordinate together. Many of our styles are available in junior bridesmaid styles for the 'Tweens in your wedding party, or in flowergirl sizes. We also carry a variety of styles that can be ordered in maternity, to be sure that everyone can be included on your special day. Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Flower Girls, Mother of the Bride, Mother of the Groom
Which of the following services do you provide??
Alterations, Preservation, Sample Sales, Trunk Shows
Which of the following items do you offer?
Bridal Belts, Bridal Gowns, Formal Gowns, Garters, Hair Accessories, Plus Size Gowns, Undergarments, Veils
What is the average turnaround time for a bridal gown? (select one)
Less than 6 months
How often do you receive new bridal gowns?
Seasonally
What is your return policy?
Partial Refund

REVIEWS

4.3
out of 5.0
4.3/5.0
4.4/5.0
4.2/5.0
4.4/5.0
4.1/5.0
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Default vendor profile pic
Laura
Wedding:
5/28/2016
5.0/5.0
Great experience. Extremely accommodating. After visiting other shops they gave the experience I had imagined, making "saying yes to the dress" a memorable day.
Great experience. Extremely accommodating. After visiting other shops they gave the experience I had imagined, making Read more...
Great experience. Extremely accommodating. After visiting other shops they gave the experience I had imagined, making "saying yes to the dress" a memorable day. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.2/5.0
Great selection of dresses and loved the one I purchased. Everything came in on time as expected and service was good. Was disappointed in fact that they would not let you take any photos in dresses until you purchased it, which is something I did not come across at any other place I looked for dresses. Also, they charge $50 to hold on to the dress for you until ready for alterations which felt like nickel and diming based on how expensive the purchase of a dress is. Overall good quality though.
Great selection of dresses and loved the one I purchased. Everything came in on time as expected and service was good. Was Read more...
Great selection of dresses and loved the one I purchased. Everything came in on time as expected and service was good. Was disappointed in fact that they would not let you take any photos in dresses until you purchased it, which is something I did not come across at any other place I looked for dresses. Also, they charge $50 to hold on to the dress for you until ready for alterations which felt like nickel and diming based on how expensive the purchase of a dress is. Overall good quality though. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.7/5.0
I found the dress of my dreams at Bridal Chateau thanks to their wonderful staff and amazing selection!
I found the dress of my dreams at Bridal Chateau thanks to their wonderful staff and amazing selection!
I found the dress of my dreams at Bridal Chateau thanks to their wonderful staff and amazing selection! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.5/5.0
I just love Bridal Chateau! I found my dream dress there! I found it cheaper somewhere else that could order through the catalog and instead of price matching they threw in my bustle for free which was equal to the amt difference I found. My only complaint was in the alterations I needed. I found those significantly cheaper somewhere else. I would highly recommend any bride searching for their dream gown to go there! I went with a Morilee gown and I think it's the best quality for the price!
I just love Bridal Chateau! I found my dream dress there! I found it cheaper somewhere else that could order through the Read more...
I just love Bridal Chateau! I found my dream dress there! I found it cheaper somewhere else that could order through the catalog and instead of price matching they threw in my bustle for free which was equal to the amt difference I found. My only complaint was in the alterations I needed. I found those significantly cheaper somewhere else. I would highly recommend any bride searching for their dream gown to go there! I went with a Morilee gown and I think it's the best quality for the price! Read less
Services Used: Dress & Attire
Bg19
Private User
Wedding:
12/31/2015
5.0/5.0
First of all Sam is the best!!! My dress was gorgeous and I should have bought it the first day I was there, but my mom talked me out of it! I dutifully went to a few other dress shops but no other dress made me feel the same as the Mori Lee gown I got from Bridal Chateau. My dress was originally strapless and they helped me choose the straps, type of belt, and type of veil that worked well with my dress! I liked how the seamstress was there to help describing alterations that could be made to make the dress work for my body shape. Also as a plus size bride, there really was no body shaming like I was anticipating. There were no judgements, they just wanted me to get the best gown for me!
First of all Sam is the best!!! My dress was gorgeous and I should have bought it the first day I was there, but my mom Read more...
First of all Sam is the best!!! My dress was gorgeous and I should have bought it the first day I was there, but my mom talked me out of it! I dutifully went to a few other dress shops but no other dress made me feel the same as the Mori Lee gown I got from Bridal Chateau. My dress was originally strapless and they helped me choose the straps, type of belt, and type of veil that worked well with my dress! I liked how the seamstress was there to help describing alterations that could be made to make the dress work for my body shape. Also as a plus size bride, there really was no body shaming like I was anticipating. There were no judgements, they just wanted me to get the best gown for me! Read less
Services Used: Dress & Attire
Default vendor profile pic
Private User
Wedding:
10/24/2015
1.0/5.0
This is a difficult review because my experience with Bridal Chateau was unpleasant and I'm still in disbelief over how I was treated.

I ordered my dress with them in a Champagne color. It arrived in Latte. They tried to convince me it was the same color and that this was what I ordered. They showed me the order form where someone had clearly crossed off "Champagne" and written in "Latte" (they pulled the order form out at the time the dress arrived. I never saw that form again after that). They kept saying the name of the material had changed and it was the same color. They were so unprofessional about it. Fortunately, I had a swatch for the dress color I had ordered but even with that they would not admit they made a mistake. Instead they offered to swap out my dress for the stock dress (ivory and two sizes larger). I agreed, assuming it would be at a discount. It was not. Just 6 weeks before my wedding they advised I could either pay them the full price of a new dress (for a stock dress, wrong color and wrong size) or they would give me my deposit back and I could go find a dress somewhere else. I felt trapped and immediately went out to look at shops that offer dresses off-the-rack but couldn't find anything (and only one of the shops was able to guarantee that alternations could be done by my wedding date). So I was forced to pay full-price for a dress that was not in the color I wanted and had to be taken in significantly so in the end it didn't fit exactly as the dress ordered in my size did. The experience was nightmarish and not how any bride expects her wedding dress experience to be.
This is a difficult review because my experience with Bridal Chateau was unpleasant and I'm still in disbelief over how I Read more...
This is a difficult review because my experience with Bridal Chateau was unpleasant and I'm still in disbelief over how I was treated.

I ordered my dress with them in a Champagne color. It arrived in Latte. They tried to convince me it was the same color and that this was what I ordered. They showed me the order form where someone had clearly crossed off "Champagne" and written in "Latte" (they pulled the order form out at the time the dress arrived. I never saw that form again after that). They kept saying the name of the material had changed and it was the same color. They were so unprofessional about it. Fortunately, I had a swatch for the dress color I had ordered but even with that they would not admit they made a mistake. Instead they offered to swap out my dress for the stock dress (ivory and two sizes larger). I agreed, assuming it would be at a discount. It was not. Just 6 weeks before my wedding they advised I could either pay them the full price of a new dress (for a stock dress, wrong color and wrong size) or they would give me my deposit back and I could go find a dress somewhere else. I felt trapped and immediately went out to look at shops that offer dresses off-the-rack but couldn't find anything (and only one of the shops was able to guarantee that alternations could be done by my wedding date). So I was forced to pay full-price for a dress that was not in the color I wanted and had to be taken in significantly so in the end it didn't fit exactly as the dress ordered in my size did. The experience was nightmarish and not how any bride expects her wedding dress experience to be. Read less
Services Used: Dress & Attire
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Cory
Wedding:
10/11/2015
4.5/5.0
Great little store in Buffalo, NY! At first I was disappointed due to the lack of plus size gowns. I was lucky though and did end up finding a dress at a great price! The staff is very helpful and made sure I was happy every step of the way. The seamstress did an excellent job as well. Overall, very happy!
Great little store in Buffalo, NY! At first I was disappointed due to the lack of plus size gowns. I was lucky though and Read more...
Great little store in Buffalo, NY! At first I was disappointed due to the lack of plus size gowns. I was lucky though and did end up finding a dress at a great price! The staff is very helpful and made sure I was happy every step of the way. The seamstress did an excellent job as well. Overall, very happy! Read less
Services Used: Dress & Attire
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nancy
Wedding:
9/27/2015
4.8/5.0
I got my dress and veil here and they were so kind to me. All the other shops in town gave me a hard time because I had such a short engagement, but not Bridal Chateau - they made me feel like a princess. And then when I broke my foot 6 weeks before my wedding and one day before my first fitting, they were so good about figuring out how to fix the dress while I was standing on one foot and leaning on a scooter, crying because I felt so sorry for myself. I loved everyone I worked with there.
I got my dress and veil here and they were so kind to me. All the other shops in town gave me a hard time because I had Read more...
I got my dress and veil here and they were so kind to me. All the other shops in town gave me a hard time because I had such a short engagement, but not Bridal Chateau - they made me feel like a princess. And then when I broke my foot 6 weeks before my wedding and one day before my first fitting, they were so good about figuring out how to fix the dress while I was standing on one foot and leaning on a scooter, crying because I felt so sorry for myself. I loved everyone I worked with there. Read less
Services Used: Dress & Attire
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Mary
Wedding:
9/18/2015
5.0/5.0
Bridal Chateau was great when I was searching for my bridal gown. I had searched online and fell in love with one and they helped me find it. They were extremely helpful with every aspect; finding the dress, ordering, fittings. I recommended them to a friend of mine and she found her dress there as well. They're a great group to work with!
Bridal Chateau was great when I was searching for my bridal gown. I had searched online and fell in love with one and they Read more...
Bridal Chateau was great when I was searching for my bridal gown. I had searched online and fell in love with one and they helped me find it. They were extremely helpful with every aspect; finding the dress, ordering, fittings. I recommended them to a friend of mine and she found her dress there as well. They're a great group to work with! Read less
Services Used: Dress & Attire
Default vendor profile pic
Maria
Wedding:
9/5/2015
5.0/5.0
I had a wonderful experience at Bridal Chateau and found the dress of my dreams. They have a great selection. I went twice before picking a dress, and everyone was extremely helpful. I fell in love with a dress with a lace back that did not allow for any kind of bra. Let's just say I'm well endowed, so I was worried I'd have to find another dress. But they convinced me they would be able to sew in a bra that would work, and they were right.

A couple days before my wedding I tried on my dress only to discover I had lost weight in the final weeks before the big day, and the top of my dress was too big! After a bit of a panic, I went to Bridal Chateau as soon as they opened, and they were able to do a last-minute strap adjustment that made all the difference. Highly recommend!
I had a wonderful experience at Bridal Chateau and found the dress of my dreams. They have a great selection. I went twice Read more...
I had a wonderful experience at Bridal Chateau and found the dress of my dreams. They have a great selection. I went twice before picking a dress, and everyone was extremely helpful. I fell in love with a dress with a lace back that did not allow for any kind of bra. Let's just say I'm well endowed, so I was worried I'd have to find another dress. But they convinced me they would be able to sew in a bra that would work, and they were right.

A couple days before my wedding I tried on my dress only to discover I had lost weight in the final weeks before the big day, and the top of my dress was too big! After a bit of a panic, I went to Bridal Chateau as soon as they opened, and they were able to do a last-minute strap adjustment that made all the difference. Highly recommend! Read less
Services Used: Dress & Attire

MAP

 
1687 Wehrle Drive, Williamsville, NY 14221 See On Map
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Please let this vendor know that you found them on the WeddingWire Network.
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