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Bridal Chateau

Williamsville , NY
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CONTACT US

LOCATION

1687 Wehrle Drive
Williamsville, NY 14221 US (map)

PHONE

716-631-8345

WEBSITE

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ABOUT US

Become part of our Family!

Bridal Chateau has been serving WNY's bride for 3 generations and 40 years. We offer a wide variety of bridal and bridesmaids dresses, all hand... Read more
Become part of our Family!

Bridal Chateau has been serving WNY's bride for 3 generations and 40 years. We offer a wide variety of bridal and bridesmaids dresses, all hand picked for our customers. Enjoy shopping through our open stock mixed with highly coveted and advertised designs, as well as Exclusive Collections you won't find anywhere else in WNY!

Bride’s Budget

The lines we carry are of the highest quality, at low prices, giving you the best value. Our bridal gowns range from $649-$2899. Gown sizes range from 0-32W in stock. We carry a wide variety of styles to fit any type of wedding, whether it be a formal evening gala or on a beach. We rotate through our inventory regularly, giving our brides the most up-to-date style selection. Also, because of this, we offer a great sale selection, that includes brand new silhouettes, to offer at deep discount prices.


Bridesmaids

Bridal Chateau has one of the widest selections of bridesmaid gowns in the area. We stock dresses from sizes 0-30 and all of our gowns are available in a wide selection of color choices.

Our mix and match lines offer a wide selection of styles, so that your girls can choose their own figure and style flattering dress, but can be assured that all of your bridesmaids will perfectly coordinate together. We carry many types of different fabrications; satin, chiffon, tulle, beading, lace, etc. Many of our selections are offered in both long and short. Our custom sequin collection offers 32 different colors! Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Flower Girls, Mother of the Bride, Mother of the Groom
Which of the following services do you provide??
Alterations, Preservation, Sample Sales, Trunk Shows
Which of the following items do you offer?
Bridal Belts, Bridal Gowns, Formal Gowns, Garters, Hair Accessories, Plus Size Gowns, Undergarments, Veils
What is the average turnaround time for a bridal gown? (select one)
Less than 6 months
How often do you receive new bridal gowns?
Seasonally
What is your return policy?
Partial Refund

REVIEWS

4.2
out of 5.0
4.3/5.0
4.4/5.0
4.2/5.0
4.4/5.0
4.1/5.0
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Anonymous
Wedding:
Recently Married
4.7/5.0
I found the dress of my dreams at Bridal Chateau thanks to their wonderful staff and amazing selection!
I found the dress of my dreams at Bridal Chateau thanks to their wonderful staff and amazing selection!
I found the dress of my dreams at Bridal Chateau thanks to their wonderful staff and amazing selection! Read less
Services Used: Dress & Attire
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TEENA
Wedding:
8/19/2016
5.0/5.0
I purchased a beautiful wedding dress from Bridal Chateau. The quality of customer service, patience, friendliness and most importantly helping me to find the PERFECT dress for my wedding is why I rate them a 5+. If you are in need of a weeding dress please go here first. I even purchased my wedding shoes from the boutique inside. My alterations were right on point and affordable. Thank you Bridal Chateau keep up the great service.
I purchased a beautiful wedding dress from Bridal Chateau. The quality of customer service, patience, friendliness and Read more...
I purchased a beautiful wedding dress from Bridal Chateau. The quality of customer service, patience, friendliness and most importantly helping me to find the PERFECT dress for my wedding is why I rate them a 5+. If you are in need of a weeding dress please go here first. I even purchased my wedding shoes from the boutique inside. My alterations were right on point and affordable. Thank you Bridal Chateau keep up the great service. Read less
Services Used: Dress & Attire
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Danielle
Wedding:
8/13/2016
4.8/5.0
Have many options, and the dress I chose was from Maggie Sottero, the only store in Buffalo that carried her line. Beyond happy with my dress. I did think the alterations were quite expensive but I was very happy with them.
Have many options, and the dress I chose was from Maggie Sottero, the only store in Buffalo that carried her line. Beyond Read more...
Have many options, and the dress I chose was from Maggie Sottero, the only store in Buffalo that carried her line. Beyond happy with my dress. I did think the alterations were quite expensive but I was very happy with them. Read less
Services Used: Dress & Attire
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Cassie
Wedding:
7/23/2016
5.0/5.0
My entire experience at Bridal chateau was incredible. The ladies were always available to answer my emails with questions i had. One of their girls brought me a dress i never would have tried on in a million years and it ended up fitting my body type perfect and was absolutely stunning on. They didn't just throw me in any dress, they took my body type into consideration. I ended up changing my girls dresses at the last minute when they had a new style of dresses come in and they were nothing but accommodating through the whole process!
My entire experience at Bridal chateau was incredible. The ladies were always available to answer my emails with questions Read more...
My entire experience at Bridal chateau was incredible. The ladies were always available to answer my emails with questions i had. One of their girls brought me a dress i never would have tried on in a million years and it ended up fitting my body type perfect and was absolutely stunning on. They didn't just throw me in any dress, they took my body type into consideration. I ended up changing my girls dresses at the last minute when they had a new style of dresses come in and they were nothing but accommodating through the whole process! Read less
Services Used: Dress & Attire
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Heather
Wedding:
7/16/2016
4.3/5.0
Utilized for bridesmaid dresses + alterations for 2 of the bridesmaids
Pros: very friendly staff in person and usually on the phone, good amount of bridesmaid dresses to select form in all different price ranges, lots of colors to select from. Nice boutique experience. Good flexibility in allowing others to pick up for out of towners and quick alteration times even during busy season. Reasonable prices for my girls including on any alterations.

Cons: Every single dress was extremely huge on the girls (not even close to their true size) making every single one of them require heavy alterations, the 2 girls who got alterations there which are indeed reasonably priced and quick were overall good quality except they definitely forgot to make the straps shorter for the one girl (who lives in Maryland and ended up having to have them re-sewn by my mother-in-law because she couldn't travel multiple times). We would have had much worse issues if they were small on anyone though, I will admit. I had one bad experience over the phone with a woman who didn't seem to understand that I had additional questions and there was other follow up expected and tried to rush me off the phone - not realizing I was an out of town bride and so certain things needed to be discussed by telephone. She also freaked me out telling me all orders had to be in that day when she initially called me (almost angry at me, which is certainly uncalled for) and I told her how I discussed with the woman I worked with IN PERSON that payments and ordering was not due for another 2 weeks. She had to then check with management if this was okay, which it was but warned me that they'd come in later (they actually came in earlier so idk why she was so rude). That being said, I had an absolutely wonderful experience with everyone else and all other times I communicated with people. They were nice enough to send me some swatches in the mail as well as I decided between a few favorites for the girls' dresses.
Utilized for bridesmaid dresses + alterations for 2 of the bridesmaids
Pros: very friendly staff in person and usually Read more...
Utilized for bridesmaid dresses + alterations for 2 of the bridesmaids
Pros: very friendly staff in person and usually on the phone, good amount of bridesmaid dresses to select form in all different price ranges, lots of colors to select from. Nice boutique experience. Good flexibility in allowing others to pick up for out of towners and quick alteration times even during busy season. Reasonable prices for my girls including on any alterations.

Cons: Every single dress was extremely huge on the girls (not even close to their true size) making every single one of them require heavy alterations, the 2 girls who got alterations there which are indeed reasonably priced and quick were overall good quality except they definitely forgot to make the straps shorter for the one girl (who lives in Maryland and ended up having to have them re-sewn by my mother-in-law because she couldn't travel multiple times). We would have had much worse issues if they were small on anyone though, I will admit. I had one bad experience over the phone with a woman who didn't seem to understand that I had additional questions and there was other follow up expected and tried to rush me off the phone - not realizing I was an out of town bride and so certain things needed to be discussed by telephone. She also freaked me out telling me all orders had to be in that day when she initially called me (almost angry at me, which is certainly uncalled for) and I told her how I discussed with the woman I worked with IN PERSON that payments and ordering was not due for another 2 weeks. She had to then check with management if this was okay, which it was but warned me that they'd come in later (they actually came in earlier so idk why she was so rude). That being said, I had an absolutely wonderful experience with everyone else and all other times I communicated with people. They were nice enough to send me some swatches in the mail as well as I decided between a few favorites for the girls' dresses. Read less
Services Used: Dress & Attire
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Laura
Wedding:
5/28/2016
5.0/5.0
Great experience. Extremely accommodating. After visiting other shops they gave the experience I had imagined, making "saying yes to the dress" a memorable day.
Great experience. Extremely accommodating. After visiting other shops they gave the experience I had imagined, making Read more...
Great experience. Extremely accommodating. After visiting other shops they gave the experience I had imagined, making "saying yes to the dress" a memorable day. Read less
Services Used: Dress & Attire
Bg19
Private User
Wedding:
12/31/2015
5.0/5.0
First of all Sam is the best!!! My dress was gorgeous and I should have bought it the first day I was there, but my mom talked me out of it! I dutifully went to a few other dress shops but no other dress made me feel the same as the Mori Lee gown I got from Bridal Chateau. My dress was originally strapless and they helped me choose the straps, type of belt, and type of veil that worked well with my dress! I liked how the seamstress was there to help describing alterations that could be made to make the dress work for my body shape. Also as a plus size bride, there really was no body shaming like I was anticipating. There were no judgements, they just wanted me to get the best gown for me!
First of all Sam is the best!!! My dress was gorgeous and I should have bought it the first day I was there, but my mom Read more...
First of all Sam is the best!!! My dress was gorgeous and I should have bought it the first day I was there, but my mom talked me out of it! I dutifully went to a few other dress shops but no other dress made me feel the same as the Mori Lee gown I got from Bridal Chateau. My dress was originally strapless and they helped me choose the straps, type of belt, and type of veil that worked well with my dress! I liked how the seamstress was there to help describing alterations that could be made to make the dress work for my body shape. Also as a plus size bride, there really was no body shaming like I was anticipating. There were no judgements, they just wanted me to get the best gown for me! Read less
Services Used: Dress & Attire
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Private User
Wedding:
10/24/2015
1.0/5.0
This is a difficult review because my experience with Bridal Chateau was unpleasant and I'm still in disbelief over how I was treated.

I ordered my dress with them in a Champagne color. It arrived in Latte. They tried to convince me it was the same color and that this was what I ordered. They showed me the order form where someone had clearly crossed off "Champagne" and written in "Latte" (they pulled the order form out at the time the dress arrived. I never saw that form again after that). They kept saying the name of the material had changed and it was the same color. They were so unprofessional about it. Fortunately, I had a swatch for the dress color I had ordered but even with that they would not admit they made a mistake. Instead they offered to swap out my dress for the stock dress (ivory and two sizes larger). I agreed, assuming it would be at a discount. It was not. Just 6 weeks before my wedding they advised I could either pay them the full price of a new dress (for a stock dress, wrong color and wrong size) or they would give me my deposit back and I could go find a dress somewhere else. I felt trapped and immediately went out to look at shops that offer dresses off-the-rack but couldn't find anything (and only one of the shops was able to guarantee that alternations could be done by my wedding date). So I was forced to pay full-price for a dress that was not in the color I wanted and had to be taken in significantly so in the end it didn't fit exactly as the dress ordered in my size did. The experience was nightmarish and not how any bride expects her wedding dress experience to be.
This is a difficult review because my experience with Bridal Chateau was unpleasant and I'm still in disbelief over how I Read more...
This is a difficult review because my experience with Bridal Chateau was unpleasant and I'm still in disbelief over how I was treated.

I ordered my dress with them in a Champagne color. It arrived in Latte. They tried to convince me it was the same color and that this was what I ordered. They showed me the order form where someone had clearly crossed off "Champagne" and written in "Latte" (they pulled the order form out at the time the dress arrived. I never saw that form again after that). They kept saying the name of the material had changed and it was the same color. They were so unprofessional about it. Fortunately, I had a swatch for the dress color I had ordered but even with that they would not admit they made a mistake. Instead they offered to swap out my dress for the stock dress (ivory and two sizes larger). I agreed, assuming it would be at a discount. It was not. Just 6 weeks before my wedding they advised I could either pay them the full price of a new dress (for a stock dress, wrong color and wrong size) or they would give me my deposit back and I could go find a dress somewhere else. I felt trapped and immediately went out to look at shops that offer dresses off-the-rack but couldn't find anything (and only one of the shops was able to guarantee that alternations could be done by my wedding date). So I was forced to pay full-price for a dress that was not in the color I wanted and had to be taken in significantly so in the end it didn't fit exactly as the dress ordered in my size did. The experience was nightmarish and not how any bride expects her wedding dress experience to be. Read less
Services Used: Dress & Attire
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Cory
Wedding:
10/11/2015
4.5/5.0
Great little store in Buffalo, NY! At first I was disappointed due to the lack of plus size gowns. I was lucky though and did end up finding a dress at a great price! The staff is very helpful and made sure I was happy every step of the way. The seamstress did an excellent job as well. Overall, very happy!
Great little store in Buffalo, NY! At first I was disappointed due to the lack of plus size gowns. I was lucky though and Read more...
Great little store in Buffalo, NY! At first I was disappointed due to the lack of plus size gowns. I was lucky though and did end up finding a dress at a great price! The staff is very helpful and made sure I was happy every step of the way. The seamstress did an excellent job as well. Overall, very happy! Read less
Services Used: Dress & Attire
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AJava210
Wedding:
8/20/2010
5.0/5.0
I felt comfortable the second I walked in the door and was given the opportunity to try on as many dresses as I wanted. The woman I worked with listened to all of my likes and dislikes and eventually found the exact dress I was looking for. They also gave a discount to all of my BM's for their dresses since I had purchased my dress from them too. Overall, I was VERY happy with this bridal shop and would certainly shop there again.
I felt comfortable the second I walked in the door and was given the opportunity to try on as many dresses as I wanted. Read more...
I felt comfortable the second I walked in the door and was given the opportunity to try on as many dresses as I wanted. The woman I worked with listened to all of my likes and dislikes and eventually found the exact dress I was looking for. They also gave a discount to all of my BM's for their dresses since I had purchased my dress from them too. Overall, I was VERY happy with this bridal shop and would certainly shop there again. Read less
Services Used: Dress & Attire
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BuffaloBride
Wedding:
5/30/2009
5.0/5.0
Dresses turned out lovely. Staff was extremely nice and went out of their way to help us and get want we wanted. We ended up liking something they didn't have so they had to order it for us. We were skeptical if the sizes/styles would fit right but they ended up perfect! Also they got it in store very quickly. Would use again and highly recommend! Clean, pressed and ready to go!
Dresses turned out lovely. Staff was extremely nice and went out of their way to help us and get want we wanted. We ended Read more...
Dresses turned out lovely. Staff was extremely nice and went out of their way to help us and get want we wanted. We ended up liking something they didn't have so they had to order it for us. We were skeptical if the sizes/styles would fit right but they ended up perfect! Also they got it in store very quickly. Would use again and highly recommend! Clean, pressed and ready to go! Read less
Services Used: Dress & Attire
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NotaSwoosher
Wedding:
12/29/2007
4.0/5.0
I didnt think I was a typical bride, and I wanted a really simple dress, but I couldnt find it anywhere. I finally went on a bridal road trip to Buffalo and I found the dress I loved at this store. It was very unexpected. I walked in and asked if I could see the dresses, and the saleswoman let me walk in the stocks with her. I found the dress I wanted in three minutes. The dress was just beautiful. It was simple dress in lace and silk. I loved it because it didnt swoosh, which is what the salesperson understood. I hate when dresses make noise.
I didnt think I was a typical bride, and I wanted a really simple dress, but I couldnt find it anywhere. I finally went on Read more...
I didnt think I was a typical bride, and I wanted a really simple dress, but I couldnt find it anywhere. I finally went on a bridal road trip to Buffalo and I found the dress I loved at this store. It was very unexpected. I walked in and asked if I could see the dresses, and the saleswoman let me walk in the stocks with her. I found the dress I wanted in three minutes. The dress was just beautiful. It was simple dress in lace and silk. I loved it because it didnt swoosh, which is what the salesperson understood. I hate when dresses make noise. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
[Private]
0.5/5.0
7/26/16
Words cannot describe the poor customer service we received at Bridal Chateau. My daughter has 7 bridesmaids that ordered dresses there. The dresses took 3/1/2 months to come in and my daughter's dress was order 2 1/2 sizes to small. She explained to the seamstress measuring her that she felt she wasn't a size 4, but the seamstress insisted on the size 4. The dress came in 2+ sizes to small. When asking the staff how this could happen, we were told that seamstress no longer works there. They said another dress could not be ordered in time - so they let it out as much as they could - still it was to tight. So - they told her to go without a bra and they would put cups in. This was a disaster !!!!!!!! The head seamstress Debbie blamed it on us !!!!!! We signed off on the 4 - BUT their STAFF measured her for the 4. It was still our fault - They gave us free alterations for a dress they ordered to SMALL. Debbie said that there was no pleasing us. I ask her if she could discount the dress - she said you already received free alterations. NOW REMEMBER - their staff ordered the wrong size. My daughter walked out of there crying . I told the head seamstress Debbie that this was the worst customer service I have every received and I am planning on tell everyone I know about this experience. Her comment was - there is no pleasing you. She was the rudest person I have ever worked with. And - they never accepted any blame. So........ mothers and daughters take my advice and avoid Bridal Chateau. The bride bought her dress from MA Carr Bridal and we had a wonderful experience.
7/26/16
Words cannot describe the poor customer service we received at Bridal Chateau. My daughter has 7 bridesmaids Read more...
7/26/16
Words cannot describe the poor customer service we received at Bridal Chateau. My daughter has 7 bridesmaids that ordered dresses there. The dresses took 3/1/2 months to come in and my daughter's dress was order 2 1/2 sizes to small. She explained to the seamstress measuring her that she felt she wasn't a size 4, but the seamstress insisted on the size 4. The dress came in 2+ sizes to small. When asking the staff how this could happen, we were told that seamstress no longer works there. They said another dress could not be ordered in time - so they let it out as much as they could - still it was to tight. So - they told her to go without a bra and they would put cups in. This was a disaster !!!!!!!! The head seamstress Debbie blamed it on us !!!!!! We signed off on the 4 - BUT their STAFF measured her for the 4. It was still our fault - They gave us free alterations for a dress they ordered to SMALL. Debbie said that there was no pleasing us. I ask her if she could discount the dress - she said you already received free alterations. NOW REMEMBER - their staff ordered the wrong size. My daughter walked out of there crying . I told the head seamstress Debbie that this was the worst customer service I have every received and I am planning on tell everyone I know about this experience. Her comment was - there is no pleasing you. She was the rudest person I have ever worked with. And - they never accepted any blame. So........ mothers and daughters take my advice and avoid Bridal Chateau. The bride bought her dress from MA Carr Bridal and we had a wonderful experience. Read less
Services Used: Dress & Attire

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1687 Wehrle Drive, Williamsville, NY 14221 See On Map
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