130x130_sq_1352928029349-bridalelegance

Bridal Elegance

Grand Rapids , MI

LOCATION

6865 Cascade Road SE
Grand Rapids, MI US 49546 (map)

PHONE

616-956-1119

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Bridal Elegance....serving brides and their entire bridal party since 1993. We offer large fitting rooms, pleasant surroundings, and the most experienced staff in the area. Great care is... Read more
Bridal Elegance....serving brides and their entire bridal party since 1993. We offer large fitting rooms, pleasant surroundings, and the most experienced staff in the area. Great care is taken to ensure that we bring in gowns in all sizes and styles from the very best designers in the industry. We always welcome walk-ins for browsing, but would love to give you personal assistance so recommend making appointments.

Contact us today!

Phone: 616.956.1119

Email: customerservice@bridalelegancegr.com Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Father of the Bride, Father of the Groom, Flower Girls, Groom, Groomsmen, Mother of the Bride, Mother of the Groom, Ring Bearers
What accessories do you provide?
Garters, Hair Accessories, Jewelry, Undergarments, Veils
Does a client need to schedule an appointment? How do the client appointments work?
We recommend appointments for the best shopping experience. Appointments can be made from our website www.bridalelegancegr.com or by calling us at 616.956.1119
What is the typical turn-around time for a dress?
Bridal Gowns typically take 14-16 weeks and Bridesmaids 12-14 weeks, although most of our designers offer a RUSH for an additional fee. All gowns can be purchased "off the rack" for quickly approaching wedding dates or events. Please allow time to complete any alterations needed in addition to the above listed time-frames.
How often do you receive new dresses?
We are continually updating our salon with new styles.
Do you provide any guarantees/warrantees of any kind?
We stand behind our 19+ years of experience ensuring that all brides walk down the aisle looking and feeling beautiful.
Do you have a seamstress onsite?
Our professional seamstresses are available by appointment during the day, evening, and on Saturdays. We are happy to assist you with your garments purchased elsewhere as well.
In addition to wedding dresses, what other products do you sell?
Bridesmaid Dresses, Mother's Dresses, Flowergirl Dresses, Tuxedo Rentals, Prom and Special Occassion Gowns, Shoes, Jewelry, Custom Veils, Accessories, Card Box, Shawl, and Cape Rentals, Invitations, and Wedding Gown Preservation Kits are all available at Bridal Elegance.

REVIEWS

4.6
out of 5.0
4.6/5.0
4.6/5.0
4.6/5.0
4.6/5.0
4.5/5.0
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Emily
Wedding:
1/3/2015
5.0/5.0
Ashley was soo wonderful to work with! She made the experience so much fun for myself and my mom and bridesmaid! She actually even picked the winning dress! She was amazing and I am so happy I chose bridal elegance, and Ashely to work with!
Ashley was soo wonderful to work with! She made the experience so much fun for myself and my mom and bridesmaid! She Read more...
Ashley was soo wonderful to work with! She made the experience so much fun for myself and my mom and bridesmaid! She actually even picked the winning dress! She was amazing and I am so happy I chose bridal elegance, and Ashely to work with! Read less
Services Used: Dress & Attire
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Rebecca
Wedding:
10/10/2014
5.0/5.0
I decided to ask my bridesmaids to be in my wedding the same day that I would try on wedding dresses with them. So it was already a fantastic day and there was a lot to live up to. I've done the David's Bridal thing and I was interested in checking out a more local bridal shop. When I arrived at Bridal Elegance they were very friendly, called me by name, and gave me an entourage of like 3 or 4 people. I got my own room! No tiny dressing room, there was space to move around and for all of my bridesmaids to be in there to help me put on dresses. Antoinette brought me probably 20 dresses to try on, and didn't even get flustered with me. The first dress I tried was the one, I began to tear up. It was quite a bit out of my price range. I left still desiring the dress but thinking I couldn't afford it.
Yesterday I took my Mother to Be to show her the dress I loved. Jamie at the desk understood that I wasn't in the right place financially but that I needed that dress. They did everything in their power to make it affordable for me and they truly did! I was astounded at how much they cared that this bride walked down the aisle in the perfect dress. Most places say they do, and they don't. David's Bridal would not offer any discounts, what you see was what you got (not even a discount for off the rack). David's is a good place to go, and I'll probably be getting my bridesmaids dresses there. But I'll recommend getting your wedding dress at Bridal Elegance!
I decided to ask my bridesmaids to be in my wedding the same day that I would try on wedding dresses with them. So it was Read more...
I decided to ask my bridesmaids to be in my wedding the same day that I would try on wedding dresses with them. So it was already a fantastic day and there was a lot to live up to. I've done the David's Bridal thing and I was interested in checking out a more local bridal shop. When I arrived at Bridal Elegance they were very friendly, called me by name, and gave me an entourage of like 3 or 4 people. I got my own room! No tiny dressing room, there was space to move around and for all of my bridesmaids to be in there to help me put on dresses. Antoinette brought me probably 20 dresses to try on, and didn't even get flustered with me. The first dress I tried was the one, I began to tear up. It was quite a bit out of my price range. I left still desiring the dress but thinking I couldn't afford it.
Yesterday I took my Mother to Be to show her the dress I loved. Jamie at the desk understood that I wasn't in the right place financially but that I needed that dress. They did everything in their power to make it affordable for me and they truly did! I was astounded at how much they cared that this bride walked down the aisle in the perfect dress. Most places say they do, and they don't. David's Bridal would not offer any discounts, what you see was what you got (not even a discount for off the rack). David's is a good place to go, and I'll probably be getting my bridesmaids dresses there. But I'll recommend getting your wedding dress at Bridal Elegance! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
This was the first dress shopping experience I had and Antoinette made it so easy!! My mom and future mother in law came with me and were able to pull dresses they wanted me to try and Antoinette asked me questions about what I was looking for and pulled some dresses as well. Since it was my first stop dress shopping I didn't buy the dress I fell in love with, but after the third bridal shop I called to see if I could come back and try the original dress I loved to compare with another dress I really liked and they got me in with no appointment!! I just bought my wedding dress from them and am looking forward to working with the team there as I know they have such great service!!
This was the first dress shopping experience I had and Antoinette made it so easy!! My mom and future mother in law came Read more...
This was the first dress shopping experience I had and Antoinette made it so easy!! My mom and future mother in law came with me and were able to pull dresses they wanted me to try and Antoinette asked me questions about what I was looking for and pulled some dresses as well. Since it was my first stop dress shopping I didn't buy the dress I fell in love with, but after the third bridal shop I called to see if I could come back and try the original dress I loved to compare with another dress I really liked and they got me in with no appointment!! I just bought my wedding dress from them and am looking forward to working with the team there as I know they have such great service!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
I loved every moment dealing with Bridal Elegance! I was very nervous to go wedding dress shopping, from the moment I walked in on my first visit - to my last dress fitting all staff members made the experience perfect! Every time I had to call or come in - they were beyond friendly and excited to help. The seamstress was one of my the best experiences and made my dress - perfectly me! I thank the entire staff!
I loved every moment dealing with Bridal Elegance! I was very nervous to go wedding dress shopping, from the moment I Read more...
I loved every moment dealing with Bridal Elegance! I was very nervous to go wedding dress shopping, from the moment I walked in on my first visit - to my last dress fitting all staff members made the experience perfect! Every time I had to call or come in - they were beyond friendly and excited to help. The seamstress was one of my the best experiences and made my dress - perfectly me! I thank the entire staff! Read less
Services Used: Dress & Attire, Jewelry
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Olivia
Wedding:
6/13/2014
5.0/5.0
Bridal Elegance provided the perfect wedding dress with a great discount, and their staff was so friendly and helpful! I was overwhelmed with trying to find my dress and they were the first place I stopped, and I'm so glad I did. At the end of the day I came back and we bought a dress!
Bridal Elegance provided the perfect wedding dress with a great discount, and their staff was so friendly and helpful! I Read more...
Bridal Elegance provided the perfect wedding dress with a great discount, and their staff was so friendly and helpful! I was overwhelmed with trying to find my dress and they were the first place I stopped, and I'm so glad I did. At the end of the day I came back and we bought a dress! Read less
Services Used: Dress & Attire
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Nichole
Wedding:
6/7/2014
5.0/5.0
I've purchased my dress from here and the ladies are great! They were very professional and listened to what we wanted and what we expected. My mother just went back to pick out her dress, and my bridesmaids picked out their dresses there also!
I've purchased my dress from here and the ladies are great! They were very professional and listened to what we wanted and Read more...
I've purchased my dress from here and the ladies are great! They were very professional and listened to what we wanted and what we expected. My mother just went back to pick out her dress, and my bridesmaids picked out their dresses there also! Read less
Services Used: Dress & Attire
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Sara
Wedding:
5/30/2014
5.0/5.0
I had a wonderful experience working with Bridal Elegance when picking out my wedding dress. Nikki was the one who helped me and she really was so helpful! I couldn't be happier that I went to Bridal Elegance and I would recommend them to anyone. The seamstress there was also so sweet and great to work with! She added a belt to my dress along with sewing a piece of fabric I had made that said "Mrs. Zach Pattyn". Thank you so much Bridal Elegance!
I had a wonderful experience working with Bridal Elegance when picking out my wedding dress. Nikki was the one who helped Read more...
I had a wonderful experience working with Bridal Elegance when picking out my wedding dress. Nikki was the one who helped me and she really was so helpful! I couldn't be happier that I went to Bridal Elegance and I would recommend them to anyone. The seamstress there was also so sweet and great to work with! She added a belt to my dress along with sewing a piece of fabric I had made that said "Mrs. Zach Pattyn". Thank you so much Bridal Elegance! Read less
Services Used: Dress & Attire
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Veronica
Wedding:
10/20/2013
5.0/5.0
Amazing service. Eloquent, glamorous, gorgeous dresses, that will make any bride feel like a Queen. I worked with Carol, and she is awesome. Impeccable talent and she has an eye for detail. She is busy, so make sure to plan ahead and make appointments. The staff is very helpful and their customer service is amazing. They have a ton of dresses to fit all brides budgets, as well as a ton of discounts available. My bridesmaid made the girls' dresses (for $26 a piece), but had we not waited to the last minute, we would've bought them from Bridal Elegance as well.
Amazing service. Eloquent, glamorous, gorgeous dresses, that will make any bride feel like a Queen. I worked with Carol, Read more...
Amazing service. Eloquent, glamorous, gorgeous dresses, that will make any bride feel like a Queen. I worked with Carol, and she is awesome. Impeccable talent and she has an eye for detail. She is busy, so make sure to plan ahead and make appointments. The staff is very helpful and their customer service is amazing. They have a ton of dresses to fit all brides budgets, as well as a ton of discounts available. My bridesmaid made the girls' dresses (for $26 a piece), but had we not waited to the last minute, we would've bought them from Bridal Elegance as well. Read less
Services Used: Dress & Attire
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Elizabeth
Wedding:
10/4/2013
5.0/5.0
I didn't buy my dress at Bridal Elegance but I took it there for alterations. I am so lucky I did, and got Carol, because she did an amazing job. My dress was really complicated to alter as it had a lot of layers and a lot of lace. It was also hard to figure out a way to bustle it for the reception, but Carol came up was confident she would come up with a good solution. She did, and I got so many compliments on it, thanks to her. It was nice to work with someone I completely trusted with my wedding dress, and I am more than happy with the way it turned out. Thanks, Carol!
I didn't buy my dress at Bridal Elegance but I took it there for alterations. I am so lucky I did, and got Carol, because Read more...
I didn't buy my dress at Bridal Elegance but I took it there for alterations. I am so lucky I did, and got Carol, because she did an amazing job. My dress was really complicated to alter as it had a lot of layers and a lot of lace. It was also hard to figure out a way to bustle it for the reception, but Carol came up was confident she would come up with a good solution. She did, and I got so many compliments on it, thanks to her. It was nice to work with someone I completely trusted with my wedding dress, and I am more than happy with the way it turned out. Thanks, Carol! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
Kind staff, good communication.
Kind staff, good communication.
Kind staff, good communication. Read less
Services Used: Jewelry
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Sarah
Wedding:
9/7/2013
5.0/5.0
Very pleased with the service I received at Bridal Elegance. My dress is gorgeous and the alterations were perfect. Definitely recommend them!
Very pleased with the service I received at Bridal Elegance. My dress is gorgeous and the alterations were perfect. Read more...
Very pleased with the service I received at Bridal Elegance. My dress is gorgeous and the alterations were perfect. Definitely recommend them! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
Love this bridal shop!! The prices are the best, especially with all the discounts they offer. Love the staff - very attentive to our needs.
Love this bridal shop!! The prices are the best, especially with all the discounts they offer. Love the staff - very Read more...
Love this bridal shop!! The prices are the best, especially with all the discounts they offer. Love the staff - very attentive to our needs. Read less
Services Used: Dress & Attire
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Mark1234
Wedding:
8/17/2013
5.0/5.0
The bride, my daughter, brought her wedding dress from Seattle to her Grand Rapids wedding. Bridal Elegance made the dress beautiful for the wedding by steaming/ironing and other maintaince chores. They were able to do this in one day. The dress was perfect for the wedding thanks to Bridal Elegance.
The bride, my daughter, brought her wedding dress from Seattle to her Grand Rapids wedding. Bridal Elegance made the dress Read more...
The bride, my daughter, brought her wedding dress from Seattle to her Grand Rapids wedding. Bridal Elegance made the dress beautiful for the wedding by steaming/ironing and other maintaince chores. They were able to do this in one day. The dress was perfect for the wedding thanks to Bridal Elegance. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
The staff was very accommodating to my needs. I work third shift and they were more than willing to open up late for me for alterations and fittings. The price was really reasonable, and the final product was fenominal. I looked and felt like a princess on my wedding day. Couldn't be happier with my experience at this salon.
The staff was very accommodating to my needs. I work third shift and they were more than willing to open up late for me Read more...
The staff was very accommodating to my needs. I work third shift and they were more than willing to open up late for me for alterations and fittings. The price was really reasonable, and the final product was fenominal. I looked and felt like a princess on my wedding day. Couldn't be happier with my experience at this salon. Read less
Services Used: Dress & Attire
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samanthareyes
Wedding:
5/25/2013
5.0/5.0
Lovely staff. I liked that I didn't feel any pressure purchasing a dress. And I got to start off with picking out dresses on my own. Loved my shopping experience!
Lovely staff. I liked that I didn't feel any pressure purchasing a dress. And I got to start off with picking out dresses Read more...
Lovely staff. I liked that I didn't feel any pressure purchasing a dress. And I got to start off with picking out dresses on my own. Loved my shopping experience! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I have been to bridal elegance numerous times, both as a bride and a bridesmaid. I saw no point in shopping around or looking elsewhere because both the selection and staff are fabulous. I worked with Ashley and she is so sweet and helpful. She seemed to really enjoy her job and took pride in helping out.
-Amanda T
I have been to bridal elegance numerous times, both as a bride and a bridesmaid. I saw no point in shopping around or Read more...
I have been to bridal elegance numerous times, both as a bride and a bridesmaid. I saw no point in shopping around or looking elsewhere because both the selection and staff are fabulous. I worked with Ashley and she is so sweet and helpful. She seemed to really enjoy her job and took pride in helping out.
-Amanda T Read less
Services Used: Dress & Attire
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Michelly459
Wedding:
6/23/2007
5.0/5.0
Everything was great, they worked well with my schedule and were always available. They took the time to get me fitted to have the perfect dress!!
Everything was great, they worked well with my schedule and were always available. They took the time to get me fitted to Read more...
Everything was great, they worked well with my schedule and were always available. They took the time to get me fitted to have the perfect dress!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I got a great dress here. The ladies were so pleasant to work with and I highly recommend dress shopping here!
I got a great dress here. The ladies were so pleasant to work with and I highly recommend dress shopping here!
I got a great dress here. The ladies were so pleasant to work with and I highly recommend dress shopping here! Read less
Services Used: Dress & Attire
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Elsa
Wedding:
8/4/2012
5.0/5.0
I had looked all over town for a mother of the bride dress. I found my dress on clearance at Bridal Elegance and they even gave me a better price than the tag was!
I got so many compliments on my dress and have nothing to say, but the best for Bridal Elegance!
I had looked all over town for a mother of the bride dress. I found my dress on clearance at Bridal Elegance and they even Read more...
I had looked all over town for a mother of the bride dress. I found my dress on clearance at Bridal Elegance and they even gave me a better price than the tag was!
I got so many compliments on my dress and have nothing to say, but the best for Bridal Elegance! Read less
Services Used: Dress & Attire
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Ellen
Wedding:
6/16/2012
5.0/5.0
I ordered my bridesmaid dresses from Bridal Elegance and couldn't be
happier! Not only are the dresses beautiful, but everyone at Bridal
Elegance was wonderful to work with. Their customer service is
top-notch, and the various discounts they offer can't be beat! I
would absolutely recommend Bridal Elegance as the best bridal salon in
Grand Rapids!
I ordered my bridesmaid dresses from Bridal Elegance and couldn't be
happier! Not only are the dresses beautiful, but Read more...
I ordered my bridesmaid dresses from Bridal Elegance and couldn't be
happier! Not only are the dresses beautiful, but everyone at Bridal
Elegance was wonderful to work with. Their customer service is
top-notch, and the various discounts they offer can't be beat! I
would absolutely recommend Bridal Elegance as the best bridal salon in
Grand Rapids! Read less
Services Used: Dress & Attire
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Andrea
Wedding:
5/12/2012
5.0/5.0
loved this place, they made me feel important every time i walked threw the door. and not to mention i probably have the most gorgeous dress in the whole world!
loved this place, they made me feel important every time i walked threw the door. and not to mention i probably have the Read more...
loved this place, they made me feel important every time i walked threw the door. and not to mention i probably have the most gorgeous dress in the whole world! Read less
Services Used: Dress & Attire
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hbrons
Wedding:
7/30/2011
5.0/5.0
I had a wonderful experience at Bridal Elegance. I found my dream dress there and worked with my consultant to altar the dress as needed. The seamstress, Jamie, that I worked with was fantastic. She listened to the changes I wanted and made them happen. She was very timely and made my dress look absolutely perfect. I felt like a beautiful bride on my wedding day. Bridal Elegance was a great salon. It was much more personal than other salons I went to (David's Bridal) and I did NOT feel like I was being rushed out the door or pressured into buying the dress. I would recommend Bridal Elegance to any bride! :) Thank you!
I had a wonderful experience at Bridal Elegance. I found my dream dress there and worked with my consultant to altar the Read more...
I had a wonderful experience at Bridal Elegance. I found my dream dress there and worked with my consultant to altar the dress as needed. The seamstress, Jamie, that I worked with was fantastic. She listened to the changes I wanted and made them happen. She was very timely and made my dress look absolutely perfect. I felt like a beautiful bride on my wedding day. Bridal Elegance was a great salon. It was much more personal than other salons I went to (David's Bridal) and I did NOT feel like I was being rushed out the door or pressured into buying the dress. I would recommend Bridal Elegance to any bride! :) Thank you! Read less
Services Used: Dress & Attire
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Aliesha
Wedding:
7/16/2011
5.0/5.0
I loved working with everyone at Bridal Elegance! Everyone was so nice and accomodating with my schedule while I was finishing up school. Everyone was so helpful with finding the exact colors in the style that we had picked out for our wedding! I didn't get my bridal gown from Bridal Elegance, but I had all of my alterations done there. I couldn't have choosen a better place to have trusted my dress. She even noticed that I had lost 20 pounds! I felt so beautiful the day of my wedding and the bridesmaids all looked great as well!
I loved working with everyone at Bridal Elegance! Everyone was so nice and accomodating with my schedule while I was Read more...
I loved working with everyone at Bridal Elegance! Everyone was so nice and accomodating with my schedule while I was finishing up school. Everyone was so helpful with finding the exact colors in the style that we had picked out for our wedding! I didn't get my bridal gown from Bridal Elegance, but I had all of my alterations done there. I couldn't have choosen a better place to have trusted my dress. She even noticed that I had lost 20 pounds! I felt so beautiful the day of my wedding and the bridesmaids all looked great as well! Read less
Services Used: Dress & Attire
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Brittany
Wedding:
7/2/2011
5.0/5.0
Bridal Elegance was such an amazing salon that really helped to save my wedding. I purchased bridesmaid dresses from a different salon and they came back the wrong color and did nothing to solve the problem. Three months before my wedding I went to Bridal Elegance and they went above and beyond all of my expectations to solve the problem in a timely manner. I was also having a problem finding bridal shoes and they searched all over for me. I would recommend there personal, quality service to anyone!
Bridal Elegance was such an amazing salon that really helped to save my wedding. I purchased bridesmaid dresses from a Read more...
Bridal Elegance was such an amazing salon that really helped to save my wedding. I purchased bridesmaid dresses from a different salon and they came back the wrong color and did nothing to solve the problem. Three months before my wedding I went to Bridal Elegance and they went above and beyond all of my expectations to solve the problem in a timely manner. I was also having a problem finding bridal shoes and they searched all over for me. I would recommend there personal, quality service to anyone! Read less
Services Used: Dress & Attire
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Mary W
Wedding:
9/11/2010
5.0/5.0
It was a dream to work with Bridal Elegance. When I found the dress online, I knew it was perfect for the beach wedding my fiancé and I were planning. Various area boutiques carried the dress according to the website of the designer. Prior to selecting a boutique with which to set an appointment to try on the dress, I called to ask questions such as price of the gown, availability of accessories, etc. Bridal Elegance seemed to be the most knowledgeable about the dress as well as the best most affordable.

Once at the boutique, I knew that both the dress and the establishment were the right fit for me. The staff was attentive and pleasant, never once making me feel rushed or the small size of the bridal party insignificant. Leading up to the momentous occasion, I was working two jobs and attending school full-time. Bridal Elegance understood my time commitments and worked around my schedule, being considerate of my hectic schedule by their promptness at my appointment times. Aubrey, my seamstress, excelled in her vocation. She went above and beyond just doing fittings by taking the time to suggest jewelry and to present multiple options for a wrap to compliment the gown.

I cannot overemphasize how pleased I am with how my big day turned out, thanks in part to this gem of a boutique. Many thanks to Bridal Elegance for a gown that aptly reflected my fairytale day.
It was a dream to work with Bridal Elegance. When I found the dress online, I knew it was perfect for the beach wedding my Read more...
It was a dream to work with Bridal Elegance. When I found the dress online, I knew it was perfect for the beach wedding my fiancé and I were planning. Various area boutiques carried the dress according to the website of the designer. Prior to selecting a boutique with which to set an appointment to try on the dress, I called to ask questions such as price of the gown, availability of accessories, etc. Bridal Elegance seemed to be the most knowledgeable about the dress as well as the best most affordable.

Once at the boutique, I knew that both the dress and the establishment were the right fit for me. The staff was attentive and pleasant, never once making me feel rushed or the small size of the bridal party insignificant. Leading up to the momentous occasion, I was working two jobs and attending school full-time. Bridal Elegance understood my time commitments and worked around my schedule, being considerate of my hectic schedule by their promptness at my appointment times. Aubrey, my seamstress, excelled in her vocation. She went above and beyond just doing fittings by taking the time to suggest jewelry and to present multiple options for a wrap to compliment the gown.

I cannot overemphasize how pleased I am with how my big day turned out, thanks in part to this gem of a boutique. Many thanks to Bridal Elegance for a gown that aptly reflected my fairytale day. Read less
Services Used: Dress & Attire
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Naomi
Wedding:
8/28/2010
5.0/5.0
Love Love Love! I had the best day ever because of my dress which was found by the lady who actually altered my dress.... which fit perfect the day of my wedding. I lost weight even the last week and she still managed to make the dress fit perfectly. My dress alterer was Carol. Very sweet and understood how I was very nervous for the day to come. I even received a discount because I purchased it all that day!
Love Love Love! I had the best day ever because of my dress which was found by the lady who actually altered my dress.... Read more...
Love Love Love! I had the best day ever because of my dress which was found by the lady who actually altered my dress.... which fit perfect the day of my wedding. I lost weight even the last week and she still managed to make the dress fit perfectly. My dress alterer was Carol. Very sweet and understood how I was very nervous for the day to come. I even received a discount because I purchased it all that day! Read less
Services Used: Dress & Attire
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Laura
Wedding:
8/14/2010
5.0/5.0
I had a fabulous experience. The ladies who work there were attentive, supportive, and patient. After looking at several dress shops, I found my dress at Bridal Elegance. It was the perfect dress and they tailored it to fit me like a glove. I received numerous comments all nite on how beautiful the dress was and I felt amazing.
I had a fabulous experience. The ladies who work there were attentive, supportive, and patient. After looking at several Read more...
I had a fabulous experience. The ladies who work there were attentive, supportive, and patient. After looking at several dress shops, I found my dress at Bridal Elegance. It was the perfect dress and they tailored it to fit me like a glove. I received numerous comments all nite on how beautiful the dress was and I felt amazing. Read less
Services Used: Dress & Attire
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Becky
Wedding:
10/31/2009
5.0/5.0
I was really happy with Bridal Elegance. I bought my dress, shoes, headband, and bra from them. I liked how they stored my dress for me; otherwise it would have risked cat hair before the wedding day. The headband seems like it was a bit pricy, but it didn't hurt my head, like most do, so it was worth it. The shoes and dress were a great deal. The bra seems like it took awhile to ship, if I remember correctly, but the service was always good. The women who work there were very friendly and the alterations made the dress look truly amazing.
I was really happy with Bridal Elegance. I bought my dress, shoes, headband, and bra from them. I liked how they stored my Read more...
I was really happy with Bridal Elegance. I bought my dress, shoes, headband, and bra from them. I liked how they stored my dress for me; otherwise it would have risked cat hair before the wedding day. The headband seems like it was a bit pricy, but it didn't hurt my head, like most do, so it was worth it. The shoes and dress were a great deal. The bra seems like it took awhile to ship, if I remember correctly, but the service was always good. The women who work there were very friendly and the alterations made the dress look truly amazing. Read less
Services Used: Dress & Attire
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Jenni39061
Wedding:
9/12/2009
5.0/5.0
Bridal Elegance was awesome! They did my dress, groomsmen tuxes and bridesmaid dresses. We had NO problems at all. Everyone's attire fix to a "t" and we received so many compliments on how great everything looked. I looked at numerous bridal shops and no one had the dress i wanted except for BE. Their seamstress was awesome. I had a very heavy dress and not ONE bussel broke on my dress for the whole day! They were awesome. I would recommend them to anyone. Extremely organized and super friendly. Thanks!
Bridal Elegance was awesome! They did my dress, groomsmen tuxes and bridesmaid dresses. We had NO problems at all. Read more...
Bridal Elegance was awesome! They did my dress, groomsmen tuxes and bridesmaid dresses. We had NO problems at all. Everyone's attire fix to a "t" and we received so many compliments on how great everything looked. I looked at numerous bridal shops and no one had the dress i wanted except for BE. Their seamstress was awesome. I had a very heavy dress and not ONE bussel broke on my dress for the whole day! They were awesome. I would recommend them to anyone. Extremely organized and super friendly. Thanks! Read less
Services Used: Dress & Attire
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abigail.hoppen
Wedding:
6/13/2009
5.0/5.0
I ended up buying three dresses from Bridal Elegance because they were SUCH a great price! They were so helpful from soup to nuts.
I ended up buying three dresses from Bridal Elegance because they were SUCH a great price! They were so helpful from soup Read more...
I ended up buying three dresses from Bridal Elegance because they were SUCH a great price! They were so helpful from soup to nuts. Read less
Services Used: Dress & Attire
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Amanda&Matt
Wedding:
6/7/2009
5.0/5.0
Originally, I had a different company custom make my wedding dress. I received the dress they made me 8 weeks before my wedding and it was a disaster. Eight weeks until the wedding and I was dressless. I called Bridal Elegance and explained my situation to them and they said I could purchase any of their dresses off the rack if I would like (though traditionally, they order the dress new for the bride.) When I went to look at their dresses, they had so many dresses, looking at them was overwhelming but the employee assisting me showed to my dressing room (which was nearly size of my bedroom at home) and asked what I was interested in style wise and what my price range was. Having already purchased one dress, my budget was tight. Within 5 minutes, I had a dozen dresses in my room that were all absolutely gorgeous (and affordable!). 30 minutes later I was in what could only be described as the dress of my dreams. They made what seemed like a daunting task so easy (and very, very fun). From more dresses than I could count, to super extra large dressing rooms and the most helpful employees you could image, Bridal Elegance is now by far my favorite wedding vender. So thanks for saving my wedding day bridal elegance! I'd of been dressless without you!!!
Originally, I had a different company custom make my wedding dress. I received the dress they made me 8 weeks before my Read more...
Originally, I had a different company custom make my wedding dress. I received the dress they made me 8 weeks before my wedding and it was a disaster. Eight weeks until the wedding and I was dressless. I called Bridal Elegance and explained my situation to them and they said I could purchase any of their dresses off the rack if I would like (though traditionally, they order the dress new for the bride.) When I went to look at their dresses, they had so many dresses, looking at them was overwhelming but the employee assisting me showed to my dressing room (which was nearly size of my bedroom at home) and asked what I was interested in style wise and what my price range was. Having already purchased one dress, my budget was tight. Within 5 minutes, I had a dozen dresses in my room that were all absolutely gorgeous (and affordable!). 30 minutes later I was in what could only be described as the dress of my dreams. They made what seemed like a daunting task so easy (and very, very fun). From more dresses than I could count, to super extra large dressing rooms and the most helpful employees you could image, Bridal Elegance is now by far my favorite wedding vender. So thanks for saving my wedding day bridal elegance! I'd of been dressless without you!!! Read less
Services Used: Dress & Attire
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Erica
Wedding:
9/20/2008
5.0/5.0
This was the first store I went to when shopping for my wedding gown. They had an excellent selection! I found my dress in one day, and after searching at a few other shops, I came back to Bridal Elegance. They were so friendly and helpful, it was so easy to work with them. Aubrey did my alterations and my custom veil (which she came up with the excellent idea for!). She is so talented and understands how to make the dress fit you perfectly!
This was the first store I went to when shopping for my wedding gown. They had an excellent selection! I found my dress in Read more...
This was the first store I went to when shopping for my wedding gown. They had an excellent selection! I found my dress in one day, and after searching at a few other shops, I came back to Bridal Elegance. They were so friendly and helpful, it was so easy to work with them. Aubrey did my alterations and my custom veil (which she came up with the excellent idea for!). She is so talented and understands how to make the dress fit you perfectly! Read less
Services Used: Dress & Attire
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elesslinger
Wedding:
6/28/2008
5.0/5.0
Bridal elegance was wonderful to work with everything from getting my bridesmaids dresses shipped to 3 different states to alterations they go out of their way to make their customers happy . Audra was the person that did my alterations and measuring and she was very careful not cut off to much material at the bottom ( I am very short 4"10 3/4) they helped show my mistress of ceremony and my mom how to hook my bustle very pleased with this dress shop
Bridal elegance was wonderful to work with everything from getting my bridesmaids dresses shipped to 3 different states to Read more...
Bridal elegance was wonderful to work with everything from getting my bridesmaids dresses shipped to 3 different states to alterations they go out of their way to make their customers happy . Audra was the person that did my alterations and measuring and she was very careful not cut off to much material at the bottom ( I am very short 4"10 3/4) they helped show my mistress of ceremony and my mom how to hook my bustle very pleased with this dress shop Read less
Services Used: Dress & Attire
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Stacey
Wedding:
6/28/2008
5.0/5.0
Bridal Elegance is a bridal shop with a very good selection of gowns, and attentive, knowledgable staff. I bought my wedding gown and bridesmaid dresses from them. Bridesmaids receive many discounts, especially if the bride purchased her dress there. I found my wedding gown at a different shop for a cheaper price, and they honored that shop's price. The store is beautiful and you will definitely be treated like the special bride you are.
Bridal Elegance is a bridal shop with a very good selection of gowns, and attentive, knowledgable staff. I bought my Read more...
Bridal Elegance is a bridal shop with a very good selection of gowns, and attentive, knowledgable staff. I bought my wedding gown and bridesmaid dresses from them. Bridesmaids receive many discounts, especially if the bride purchased her dress there. I found my wedding gown at a different shop for a cheaper price, and they honored that shop's price. The store is beautiful and you will definitely be treated like the special bride you are. Read less
Services Used: Dress & Attire
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the.velds.
Wedding:
5/30/2008
5.0/5.0
I can't say enough about Bridal Elegance!! I got my dress there and we did the tuxes through them as well. Affordable, very professional, and super sweet! The women that work there are very knowledgeable and helpful and so kind. They truly want to help and are very supportive.
I can't say enough about Bridal Elegance!! I got my dress there and we did the tuxes through them as well. Affordable, Read more...
I can't say enough about Bridal Elegance!! I got my dress there and we did the tuxes through them as well. Affordable, very professional, and super sweet! The women that work there are very knowledgeable and helpful and so kind. They truly want to help and are very supportive. Read less
Services Used: Dress & Attire
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Michele
Wedding:
8/25/2007
5.0/5.0
Bridal Elegance is the place to go in Grand Rapids to get your wedding attire. I got my wedding dress and my bridesmaid dresses there. They have a great selection of dresses! Aubrey did my alterations and she did a wonderful job. She was very easy to work with. She used the extra fabric from the bridesmaid dress alterations to make an identical color sash for my ring bearer pillow. The staff is very friendly, easy to work with and helpful. I highly recommend Bridal Elegance.
Bridal Elegance is the place to go in Grand Rapids to get your wedding attire. I got my wedding dress and my bridesmaid Read more...
Bridal Elegance is the place to go in Grand Rapids to get your wedding attire. I got my wedding dress and my bridesmaid dresses there. They have a great selection of dresses! Aubrey did my alterations and she did a wonderful job. She was very easy to work with. She used the extra fabric from the bridesmaid dress alterations to make an identical color sash for my ring bearer pillow. The staff is very friendly, easy to work with and helpful. I highly recommend Bridal Elegance. Read less
Services Used: Dress & Attire, Jewelry
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Kristen
Wedding:
9/15/2012
5.0/5.0
Bridal Elegance was welcoming to me from the time I stepped in the door for my appointment. My attendant helping me went over all the gowns and how they are displayed in the store as far as price range. She allowed me the time to pick out many dresses and also provided some suggestions from the dress idea i provided to her.
I tried on many, many dresses and she was very helpful in the whole process. Was never pushy towards a certain dress to me. She gave me opions on things to keep in mind when lookign for the right dress.
This was the only place I looked for a dress. I tried my dress on and when I did, I knew it was the right one. I ordered it that day and never looked back.
Buying a dress off a rack was not for me, I wanted my dress to be ordered and made just for me, Bridal Elegance did this for me.
Once my dress arrived, which was months before they expected it to arrive. I had plenty of time to get my dress altered to fit.
If you're looking for a beautiful gown that you don't see everywhere or similar to others, this is the place to go.
Bridal Elegance was welcoming to me from the time I stepped in the door for my appointment. My attendant helping me went Read more...
Bridal Elegance was welcoming to me from the time I stepped in the door for my appointment. My attendant helping me went over all the gowns and how they are displayed in the store as far as price range. She allowed me the time to pick out many dresses and also provided some suggestions from the dress idea i provided to her.
I tried on many, many dresses and she was very helpful in the whole process. Was never pushy towards a certain dress to me. She gave me opions on things to keep in mind when lookign for the right dress.
This was the only place I looked for a dress. I tried my dress on and when I did, I knew it was the right one. I ordered it that day and never looked back.
Buying a dress off a rack was not for me, I wanted my dress to be ordered and made just for me, Bridal Elegance did this for me.
Once my dress arrived, which was months before they expected it to arrive. I had plenty of time to get my dress altered to fit.
If you're looking for a beautiful gown that you don't see everywhere or similar to others, this is the place to go. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
4.9/5.0
Bridal Elegance is great!! The sales staff was helpful, knowledgeable, and friendly when my mom and I went there. Even though I had mixed up my appointment time, there was no hesitation to still help me and make me feel special. They also have a great selection in bridal, and bridesmaid dress, affordable, and great discounts to help make the dress of your dreams affordable.
Bridal Elegance is great!! The sales staff was helpful, knowledgeable, and friendly when my mom and I went there. Even Read more...
Bridal Elegance is great!! The sales staff was helpful, knowledgeable, and friendly when my mom and I went there. Even though I had mixed up my appointment time, there was no hesitation to still help me and make me feel special. They also have a great selection in bridal, and bridesmaid dress, affordable, and great discounts to help make the dress of your dreams affordable. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.9/5.0
I had gone to Bridal Elegance not expecting to buy, but my consultant found the perfect dress for me! The dresses there are a little pricey, but I bought this one off the rack and I love the price and the dress! They are very helpful and always willing to let you come in and try your dress on over and over again.
They have great deals if you buy the first time there as well and they give you an adorable bride hanger which I have always wanted.
I had gone to Bridal Elegance not expecting to buy, but my consultant found the perfect dress for me! The dresses there Read more...
I had gone to Bridal Elegance not expecting to buy, but my consultant found the perfect dress for me! The dresses there are a little pricey, but I bought this one off the rack and I love the price and the dress! They are very helpful and always willing to let you come in and try your dress on over and over again.
They have great deals if you buy the first time there as well and they give you an adorable bride hanger which I have always wanted. Read less
Services Used: Dress & Attire
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Zandstra
Wedding:
6/7/2009
4.9/5.0
Bridal elegance is without a doubt one of my favorite vendors. They was attentive, helpful, responisive and just all around fun. They honestly listen to you when you tell them what it is you are looking for, set you up in a dressing room the size of a small bedroom with countless dresses, and give you honest feedback. I went in last minute after a previous dress disaster, needing an off the rack dress for an affordable price (since I'd already bought one dress). They gave me off the rack shopping discounts, first visit purchase discounts and a few others (mainly because I fell in love with a dress that was just a little outside my budget). They helped me find what I needed and helped me make it fit my budget. If you are shopping in the Grand Rapids area, be sure to stop by here. It's well worth it!
Bridal elegance is without a doubt one of my favorite vendors. They was attentive, helpful, responisive and just all Read more...
Bridal elegance is without a doubt one of my favorite vendors. They was attentive, helpful, responisive and just all around fun. They honestly listen to you when you tell them what it is you are looking for, set you up in a dressing room the size of a small bedroom with countless dresses, and give you honest feedback. I went in last minute after a previous dress disaster, needing an off the rack dress for an affordable price (since I'd already bought one dress). They gave me off the rack shopping discounts, first visit purchase discounts and a few others (mainly because I fell in love with a dress that was just a little outside my budget). They helped me find what I needed and helped me make it fit my budget. If you are shopping in the Grand Rapids area, be sure to stop by here. It's well worth it! Read less
Services Used: Dress & Attire
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dakoskel
Wedding:
6/11/2011
4.8/5.0
Great service! Loved this place they respect your schedule and are very pleasant people. THanks again.

Lisa Beslagic
Great service! Loved this place they respect your schedule and are very pleasant people. THanks again.

Lisa Read more...
Great service! Loved this place they respect your schedule and are very pleasant people. THanks again.

Lisa Beslagic Read less
Services Used: Dress & Attire
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eec93
Wedding:
6/4/2011
4.8/5.0
Found my dress on the first fitting. They didn't have the exact style but ordered it for me, fitted and altered it, and helped me find the perfect veil. They are the only place in the area that carries Sophia Tolli.
Found my dress on the first fitting. They didn't have the exact style but ordered it for me, fitted and altered it, and Read more...
Found my dress on the first fitting. They didn't have the exact style but ordered it for me, fitted and altered it, and helped me find the perfect veil. They are the only place in the area that carries Sophia Tolli. Read less
Services Used: Dress & Attire
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Allyson
Wedding:
8/7/2010
4.8/5.0
I found my bridesmaid dresses from Bridal Elegance, and they were the best price I could find all around. The staff was helpful, especially with my out of town bridesmaids, and most importantly the dresses came in quickly! Very happy with their services.
I found my bridesmaid dresses from Bridal Elegance, and they were the best price I could find all around. The staff was Read more...
I found my bridesmaid dresses from Bridal Elegance, and they were the best price I could find all around. The staff was helpful, especially with my out of town bridesmaids, and most importantly the dresses came in quickly! Very happy with their services. Read less
Services Used: Dress & Attire
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jackebee
Wedding:
9/26/2009
4.8/5.0
I got my dress altered at Bridal Elegance because I was less than impressed with the store I purchased my dress at, and I knew two brides who had gotten dresses altered there. My dress was done on time and it looked great. I live about an hour away from the store and they were very flexible to work with. I would recommend them to a friend.
I got my dress altered at Bridal Elegance because I was less than impressed with the store I purchased my dress at, and I Read more...
I got my dress altered at Bridal Elegance because I was less than impressed with the store I purchased my dress at, and I knew two brides who had gotten dresses altered there. My dress was done on time and it looked great. I live about an hour away from the store and they were very flexible to work with. I would recommend them to a friend. Read less
Services Used: Dress & Attire
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Amy
Wedding:
5/16/2008
4.8/5.0
I LOVED my dress (2B) and felt completely confident in the service of Bridal Elegance. The seamstress (Kim) was AMAZING and did such a wonderful job. Cheri made my veil, and when I didn't like the first one (the design, not the quality), she quickly made another one without a question or additional costs. The price for fittings was very reasonable, and they made sure to fit me in enough times to not have to worry about the dress the day-of of the wedding. Overall, I was VERY happy with the services and the dress! Thank you!
I LOVED my dress (2B) and felt completely confident in the service of Bridal Elegance. The seamstress (Kim) was AMAZING Read more...
I LOVED my dress (2B) and felt completely confident in the service of Bridal Elegance. The seamstress (Kim) was AMAZING and did such a wonderful job. Cheri made my veil, and when I didn't like the first one (the design, not the quality), she quickly made another one without a question or additional costs. The price for fittings was very reasonable, and they made sure to fit me in enough times to not have to worry about the dress the day-of of the wedding. Overall, I was VERY happy with the services and the dress! Thank you! Read less
Services Used: Dress & Attire
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Amy
Wedding:
11/19/2011
4.7/5.0
They had a beautiful selection of dresses and I absolutely adored mine.
They had a beautiful selection of dresses and I absolutely adored mine.
They had a beautiful selection of dresses and I absolutely adored mine. Read less
Services Used: Dress & Attire
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adendulk
Wedding:
6/20/2009
4.7/5.0
Getting my gown at Bridal Elegance was a great experience. They were extremely flexible and made my alterations experience enjoyable.
Getting my gown at Bridal Elegance was a great experience. They were extremely flexible and made my alterations experience Read more...
Getting my gown at Bridal Elegance was a great experience. They were extremely flexible and made my alterations experience enjoyable. Read less
Services Used: Dress & Attire
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clareshubert
Wedding:
6/20/2009
4.7/5.0
They were great to work with and they have several discounts I was able to take advantage of. By combining them all, I got 25% off my Maggie Sottero dress. I had my alterations done there, also and they did a wonderful job.
They were great to work with and they have several discounts I was able to take advantage of. By combining them all, I got Read more...
They were great to work with and they have several discounts I was able to take advantage of. By combining them all, I got 25% off my Maggie Sottero dress. I had my alterations done there, also and they did a wonderful job. Read less
Services Used: Dress & Attire
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krystle1030
Wedding:
10/21/2006
4.7/5.0
Loved the quality off dresses in the store - alterations were pricey, but they did an awesome job. I liked how they kept the dresses until the day of so they were in perfect shape.
Loved the quality off dresses in the store - alterations were pricey, but they did an awesome job. I liked how they kept Read more...
Loved the quality off dresses in the store - alterations were pricey, but they did an awesome job. I liked how they kept the dresses until the day of so they were in perfect shape. Read less
Services Used: Dress & Attire
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Sunshine & Sprinkles
Wedding:
8/16/2013
4.6/5.0
I loved my dress. I would just say it was a little pricey for the amount of dress I had to get shortened.
I loved my dress. I would just say it was a little pricey for the amount of dress I had to get shortened.
I loved my dress. I would just say it was a little pricey for the amount of dress I had to get shortened. Read less
Services Used: Dress & Attire
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newmrskjl
Wedding:
8/15/2009
4.6/5.0
Overall, I had a good experience. I found my perffect dress on my first visit and was able to receive some good discounts on it by purchasing it that day. They had a wide assortment of prices from inexpensive to expensive. They carry many well-known designers, which is nice as it is foten hard to find them outside of the big cities. In addition, although their service wasn't top notch as I would expect when making such a big purchase, the alterations were top notch. We had several alterations appointments, and it did not even end up being that expensive. The woman who heads the alterations really wanted to make sure I was 110% happy and comfortable in my dress. That made up for the service while bridesmaid and wedding dress shopping.
Overall, I had a good experience. I found my perffect dress on my first visit and was able to receive some good discounts Read more...
Overall, I had a good experience. I found my perffect dress on my first visit and was able to receive some good discounts on it by purchasing it that day. They had a wide assortment of prices from inexpensive to expensive. They carry many well-known designers, which is nice as it is foten hard to find them outside of the big cities. In addition, although their service wasn't top notch as I would expect when making such a big purchase, the alterations were top notch. We had several alterations appointments, and it did not even end up being that expensive. The woman who heads the alterations really wanted to make sure I was 110% happy and comfortable in my dress. That made up for the service while bridesmaid and wedding dress shopping. Read less
Services Used: Dress & Attire
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Lisa
Wedding:
1/3/2009
4.6/5.0
Bridal Elegance was great to work with. They treated me like a queen as I tried on a bunch of dresses. I came back twice to put the dress on to make sure it was right and they let me use as much time as I wanted. What was even better, was their alterations people. She was wonderful to work with, so nice, always spents lots of time with me and never made me feel rushed.
Bridal Elegance was great to work with. They treated me like a queen as I tried on a bunch of dresses. I came back twice Read more...
Bridal Elegance was great to work with. They treated me like a queen as I tried on a bunch of dresses. I came back twice to put the dress on to make sure it was right and they let me use as much time as I wanted. What was even better, was their alterations people. She was wonderful to work with, so nice, always spents lots of time with me and never made me feel rushed. Read less
Services Used: Dress & Attire
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Marykate
Wedding:
8/17/2012
4.5/5.0
I found my dress on my first visit to Bridal Elegance and was shocked when the price was lower than I expected! I bought my shoes there too, and had them do all my alterations. Everything turned out beautifully in the end. They were in communication with me throughout the entire process and always answered the phone when I called, no phone tag.
Unfortunately, my shoes (which I had dyed to match the girls' dresses) bled a little when I wore them in the wet grass outside the church. It hadn't rained, it was just still wet from morning dew, and my toes turned blue from the dye. I laughed it off, but it was an issue I could have lived without. I was told the dye was fast and would not run.
Also, in the alteration process, mid-way through, the woman I was working with told me (not gently) there was no way she could make the straps the way I wanted, after having been told originally it would work out. We ended up calling and meeting with a different seamstress, who turned out to be great, and made everything perfect as we'd originally planned. It was just an added bit of stress that I felt could have been avoided.
I found my dress on my first visit to Bridal Elegance and was shocked when the price was lower than I expected! I bought Read more...
I found my dress on my first visit to Bridal Elegance and was shocked when the price was lower than I expected! I bought my shoes there too, and had them do all my alterations. Everything turned out beautifully in the end. They were in communication with me throughout the entire process and always answered the phone when I called, no phone tag.
Unfortunately, my shoes (which I had dyed to match the girls' dresses) bled a little when I wore them in the wet grass outside the church. It hadn't rained, it was just still wet from morning dew, and my toes turned blue from the dye. I laughed it off, but it was an issue I could have lived without. I was told the dye was fast and would not run.
Also, in the alteration process, mid-way through, the woman I was working with told me (not gently) there was no way she could make the straps the way I wanted, after having been told originally it would work out. We ended up calling and meeting with a different seamstress, who turned out to be great, and made everything perfect as we'd originally planned. It was just an added bit of stress that I felt could have been avoided. Read less
Services Used: Dress & Attire
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Bethany
Wedding:
5/26/2007
4.5/5.0
They really make you feel like a princess! They will decorate you up with viel, jewlery shoes, everything to make sure this is what you want for your big day! The women there are very professional and kind. You need to take off your shoes when you enter. Its like walking in with your own personal wedding planners!
They really make you feel like a princess! They will decorate you up with viel, jewlery shoes, everything to make sure Read more...
They really make you feel like a princess! They will decorate you up with viel, jewlery shoes, everything to make sure this is what you want for your big day! The women there are very professional and kind. You need to take off your shoes when you enter. Its like walking in with your own personal wedding planners! Read less
Services Used: Dress & Attire, Invitations, Jewelry
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mkate84
Wedding:
8/20/2005
4.5/5.0
I had a pretty good experience here. I was having a smaller ceremony with a smaller budget but wanted something elegant. They were quick to recommend a Vera Wang bridesmaid dress that was easily tailored to look like a bridal gown. The only problem I encountered was the color order, I had wanted an antique white and after placing the order I was informed around 2 weeks later that the fabric I had chosen wasn't available in that color. It didn't leave me enough time to order a gown somewhere else so I had to choose a more golden color. The color ended up being perfect I was just put off at the delay in notification about the color.
I had a pretty good experience here. I was having a smaller ceremony with a smaller budget but wanted something elegant. Read more...
I had a pretty good experience here. I was having a smaller ceremony with a smaller budget but wanted something elegant. They were quick to recommend a Vera Wang bridesmaid dress that was easily tailored to look like a bridal gown. The only problem I encountered was the color order, I had wanted an antique white and after placing the order I was informed around 2 weeks later that the fabric I had chosen wasn't available in that color. It didn't leave me enough time to order a gown somewhere else so I had to choose a more golden color. The color ended up being perfect I was just put off at the delay in notification about the color. Read less
Services Used: Dress & Attire
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Stephani
Wedding:
8/20/2011
4.4/5.0
I chose Bridal Elegance for my bridesmaids dresses because they carry the Dessy line and had a hard to find color of dresses. Our initial appointment went well and I found a dress for the girls, however they didn't have a swatch of the colors and I ended up picking the wrong one! Luckily, we were able to change the order before it was processed, but I thought it was strange that they didn't have the swatches and I had to rush ship them myself from Dessy.com. Once the dresses came in, they notified me right away and everything went smoothly for the most part.

None of the girls used them for alterations, so I cannot attest to that. However I would recommend them based on their HUGE selection of Bridesmaids dresses.
I chose Bridal Elegance for my bridesmaids dresses because they carry the Dessy line and had a hard to find color of Read more...
I chose Bridal Elegance for my bridesmaids dresses because they carry the Dessy line and had a hard to find color of dresses. Our initial appointment went well and I found a dress for the girls, however they didn't have a swatch of the colors and I ended up picking the wrong one! Luckily, we were able to change the order before it was processed, but I thought it was strange that they didn't have the swatches and I had to rush ship them myself from Dessy.com. Once the dresses came in, they notified me right away and everything went smoothly for the most part.

None of the girls used them for alterations, so I cannot attest to that. However I would recommend them based on their HUGE selection of Bridesmaids dresses. Read less
Services Used: Dress & Attire
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kallen1102
Wedding:
5/30/2009
4.4/5.0
I purchased my dress from Bridal Elegance and was very happy with their services and selection. The price of my dress was much lower then two other stores I had previously visited and came in well before the estimated delivery date. I would definately recommend them to other brides.
I purchased my dress from Bridal Elegance and was very happy with their services and selection. The price of my dress was Read more...
I purchased my dress from Bridal Elegance and was very happy with their services and selection. The price of my dress was much lower then two other stores I had previously visited and came in well before the estimated delivery date. I would definately recommend them to other brides. Read less
Services Used: Dress & Attire
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Sara
Wedding:
8/4/2007
4.4/5.0
I got my bridesmaid dresses from here. They are very professional. I wasn't IN LOVE with anything they did, but they didn't cause me any major problems either. I suppose I'd go there again.
I got my bridesmaid dresses from here. They are very professional. I wasn't IN LOVE with anything they did, but they Read more...
I got my bridesmaid dresses from here. They are very professional. I wasn't IN LOVE with anything they did, but they didn't cause me any major problems either. I suppose I'd go there again. Read less
Services Used: Dress & Attire
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Chandra
Wedding:
9/19/2009
4.2/5.0
THe shop has a wide variety of dresses, and people are more than willing to help you if you have an appointment. They are not at all happy should you be 5 minutes late for that appointment and will remind you that they won't spend 5 minutes with you beyond your appointment if it would be infringing on someone's time. The alterations are pricey, but are done well. The service is good - but you need an appointment for everything. They gave my bridal party a bit of a hard time because one of them wanted the dress in a different style - which apparently changes whether or not they would get the "bridal party discount'. But, overall, a good experience. I had been to shops where the people were more friendly, welcoming and flexible, but this shop has a wider variety than most in the area.
THe shop has a wide variety of dresses, and people are more than willing to help you if you have an appointment. They are Read more...
THe shop has a wide variety of dresses, and people are more than willing to help you if you have an appointment. They are not at all happy should you be 5 minutes late for that appointment and will remind you that they won't spend 5 minutes with you beyond your appointment if it would be infringing on someone's time. The alterations are pricey, but are done well. The service is good - but you need an appointment for everything. They gave my bridal party a bit of a hard time because one of them wanted the dress in a different style - which apparently changes whether or not they would get the "bridal party discount'. But, overall, a good experience. I had been to shops where the people were more friendly, welcoming and flexible, but this shop has a wider variety than most in the area. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
3.9/5.0
Bridal Elegance is a great place to find a unique, high quality gown and Carol in alterations is great to work with.
Bridal Elegance is a great place to find a unique, high quality gown and Carol in alterations is great to work with.
Bridal Elegance is a great place to find a unique, high quality gown and Carol in alterations is great to work with. Read less
Services Used: Dress & Attire
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emikav01
Wedding:
5/24/2009
3.9/5.0
My only complaint was the responsiveness when I first started the process of looking for bridesmaid dresses. When I called they had requested I email my requests to their customer service email... I wasn't sure why they couldn't just answer my question while I was on the phone. They also charge a fee to try dresses on here, which I had never heard of, but you do end up getting it back if you purchase anything.
Once I was there to try on and ordered my dresses everyone was very helpful! I had a lot of bridesmaids from out of town and they were very helpful to each of my bridesmaids who had to order etc.. Their seamstress was very good as well for the few bridesmaids that did utilize that service.
My only complaint was the responsiveness when I first started the process of looking for bridesmaid dresses. When I called Read more...
My only complaint was the responsiveness when I first started the process of looking for bridesmaid dresses. When I called they had requested I email my requests to their customer service email... I wasn't sure why they couldn't just answer my question while I was on the phone. They also charge a fee to try dresses on here, which I had never heard of, but you do end up getting it back if you purchase anything.
Once I was there to try on and ordered my dresses everyone was very helpful! I had a lot of bridesmaids from out of town and they were very helpful to each of my bridesmaids who had to order etc.. Their seamstress was very good as well for the few bridesmaids that did utilize that service. Read less
Services Used: Dress & Attire
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Kira
Wedding:
3/29/2008
3.7/5.0
I used Bridal Elegance for my bridesmaid dresses. These dresses were available at other bridal stores in the area, but I decided to go with BE because of their location and the staff was helpful. The dresses were not competitively priced, but I don't think they are at any bridal store. I was happy with the flexibility for scheduling for the most part. Dresses came in on time and looked just as I had expected.
I used Bridal Elegance for my bridesmaid dresses. These dresses were available at other bridal stores in the area, but I Read more...
I used Bridal Elegance for my bridesmaid dresses. These dresses were available at other bridal stores in the area, but I decided to go with BE because of their location and the staff was helpful. The dresses were not competitively priced, but I don't think they are at any bridal store. I was happy with the flexibility for scheduling for the most part. Dresses came in on time and looked just as I had expected. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
3.3/5.0
I purchased my wedding gown here. I did not receive outstanding service by any means. I had been to two other boutiques and was ready to purchase. I found my gown myself, looking back I should have gone elsewhere because customer service is more of a value to me now.
My Maid of Honor got her gown from here as well. When she went to pick it up on a busy Saturday she chose not to try it on in the store. When she got it home and tried it on she found that the bottom of the dress had been sewn into the seem at the waist. She called right a way and they said they couldn't guarantee that their seamstress would have time to fix it. Of course this was the fault of the manufacture of the gown, however it should have been inspected when it arrived at their store.
I am saying that I would recommend this vendor only because I found my gown here and you might too. However I will say again that I wouldn't be afraid to look elsewhere.
I purchased my wedding gown here. I did not receive outstanding service by any means. I had been to two other boutiques Read more...
I purchased my wedding gown here. I did not receive outstanding service by any means. I had been to two other boutiques and was ready to purchase. I found my gown myself, looking back I should have gone elsewhere because customer service is more of a value to me now.
My Maid of Honor got her gown from here as well. When she went to pick it up on a busy Saturday she chose not to try it on in the store. When she got it home and tried it on she found that the bottom of the dress had been sewn into the seem at the waist. She called right a way and they said they couldn't guarantee that their seamstress would have time to fix it. Of course this was the fault of the manufacture of the gown, however it should have been inspected when it arrived at their store.
I am saying that I would recommend this vendor only because I found my gown here and you might too. However I will say again that I wouldn't be afraid to look elsewhere. Read less
Services Used: Dress & Attire
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Kelly
Wedding:
9/5/2009
3.3/5.0
This is the store I turned to after a horrible experience at David's Bridal. They allowed us to come in with my bridesmaids on two different dates and try on a few dresses with no problem. However, we had to pay $5 every time we walked into the store (nonrefundable if you don't buy anything there, or applied to your order if you order from the store). I also wanted a fabric swatch so I could use it to match table runners, flowers, etc. and that cost $15 for a one inch square of scrap fabric. Another problem is that they have each dress is one size only so my plus size bridesmaid could not try on the dress. I found a bridesmaid dress that I LOVED and we ordered from the store. It took 4 months for the dresses to come in but they were exactly what I wanted. None of my girls did alterations there because it was so expensive. I felt like I got average service but was willing to pay extra for a dress that I loved and could not find anywhere else in Michigan.
This is the store I turned to after a horrible experience at David's Bridal. They allowed us to come in with my Read more...
This is the store I turned to after a horrible experience at David's Bridal. They allowed us to come in with my bridesmaids on two different dates and try on a few dresses with no problem. However, we had to pay $5 every time we walked into the store (nonrefundable if you don't buy anything there, or applied to your order if you order from the store). I also wanted a fabric swatch so I could use it to match table runners, flowers, etc. and that cost $15 for a one inch square of scrap fabric. Another problem is that they have each dress is one size only so my plus size bridesmaid could not try on the dress. I found a bridesmaid dress that I LOVED and we ordered from the store. It took 4 months for the dresses to come in but they were exactly what I wanted. None of my girls did alterations there because it was so expensive. I felt like I got average service but was willing to pay extra for a dress that I loved and could not find anywhere else in Michigan. Read less
Services Used: Dress & Attire
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kCp
Wedding:
7/16/2011
1.5/5.0
DO NOT have your wedding dress, or any dress altered at Bridal Elegance! In fact, save yourself the headache and don't even go there! I absolutely loved my gown and thought it would be an easy process to fix the straps and length because everything else fit when I bought it. But then the nightmare started. I had to travel 5 times for dress fittings from out of town only to find that the dress no longer fit me, there were stitches showing, and the buttons were all uneven! The seamstress at Bridal Elegance blamed it on weight gain. REALLY?!? You are going to tell a 5'6'' 125 pound bride that she is fat, when she's been working to lose weight for the past 3 months!!! The horrible dress experience is the only bad experience we had with any of our vendors. I account this to the inexperienced, over-worked alterations department at Bridal Elegance.
Wish I would have purchased the dress and gone to a separate, independent seamstress right away because that is what I had to end up doing 2 weeks before my wedding. That means I had to pay again to correct the screwed up job the first person did. Thankfully, my friend's seamstress at Pam's Custom Sewing did a miracle for me! She fixed the buttons, straps, waist, and bustle in 1 day!!! This proves that the seamstress at Bridal Elegance had NO idea what she was doing. It took her 6 months to ruin my dress!!! Plus, we found out she only took in one side under the arms so the zipper in the back was off center! I will NEVER go to Bridal Elegance again or recommend to anybody after that experience. Please go to Pam's Custom Alterations in Zeeland, MI if you want quality, low-stress service!!!
DO NOT have your wedding dress, or any dress altered at Bridal Elegance! In fact, save yourself the headache and don't Read more...
DO NOT have your wedding dress, or any dress altered at Bridal Elegance! In fact, save yourself the headache and don't even go there! I absolutely loved my gown and thought it would be an easy process to fix the straps and length because everything else fit when I bought it. But then the nightmare started. I had to travel 5 times for dress fittings from out of town only to find that the dress no longer fit me, there were stitches showing, and the buttons were all uneven! The seamstress at Bridal Elegance blamed it on weight gain. REALLY?!? You are going to tell a 5'6'' 125 pound bride that she is fat, when she's been working to lose weight for the past 3 months!!! The horrible dress experience is the only bad experience we had with any of our vendors. I account this to the inexperienced, over-worked alterations department at Bridal Elegance.
Wish I would have purchased the dress and gone to a separate, independent seamstress right away because that is what I had to end up doing 2 weeks before my wedding. That means I had to pay again to correct the screwed up job the first person did. Thankfully, my friend's seamstress at Pam's Custom Sewing did a miracle for me! She fixed the buttons, straps, waist, and bustle in 1 day!!! This proves that the seamstress at Bridal Elegance had NO idea what she was doing. It took her 6 months to ruin my dress!!! Plus, we found out she only took in one side under the arms so the zipper in the back was off center! I will NEVER go to Bridal Elegance again or recommend to anybody after that experience. Please go to Pam's Custom Alterations in Zeeland, MI if you want quality, low-stress service!!! Read less
Services Used: Dress & Attire
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Jess
Wedding:
8/18/2013
0.5/5.0
1. A few months after purchasing my dress, I received a voice-mail informing me that my dress was unavailable for purchase. The voice-mail also explained how I would have to come in and select a new dress. This had me in a panic! My father called the store and put him on hold. After waiting a while, the lady responded back that it was a mistake, and they mean to tell me the veil was unavailable and my dress was still on order.

2. When my dress finally was ready for the first fitting, I called to schedule an appointment. The lady on the phone clearly eating AND apologized for eating on the phone. She put me on hold for a while and said that she was "going to have to call me back". Yet another example of the quality of service as well as professionalism.

3. I selected my bridesmaids dress at this store. One of my bridesmaids drove two hours to try on her dress as well as pick it up. As soon as I walked in with my bridesmaid, the lady at the front desk scolded us, claiming that she had not called and made an appointment to pick up her dress. Jackie, my bridesmaid, had called that same day to make sure she could pick it up (and try on). Clearly, there was no need for an unwelcome greeting, and there could have been a different approach to solving the issue.

4. Since I ordered my dress from Bridal Elegance, I decided to get my alterations through the same place. This was a horrible decision which I regret. The seamstress was an older lady that had no idea what she was doing. She had to ask Jamie to assist her, and insisted I get a bustle. I hesitated but decided to go with the bustle. When I came back for the second fitting, I was extremely upset by what they had done to my dress in order to make the bustle. It was completely ruined! There were (and still are) at least 20 thread marks on the outside of my dress which you can see when it is NOT bustled.
Completely disappointed and would NOT recommend to any newly engaged bride to be!
1. A few months after purchasing my dress, I received a voice-mail informing me that my dress was unavailable for Read more...
1. A few months after purchasing my dress, I received a voice-mail informing me that my dress was unavailable for purchase. The voice-mail also explained how I would have to come in and select a new dress. This had me in a panic! My father called the store and put him on hold. After waiting a while, the lady responded back that it was a mistake, and they mean to tell me the veil was unavailable and my dress was still on order.

2. When my dress finally was ready for the first fitting, I called to schedule an appointment. The lady on the phone clearly eating AND apologized for eating on the phone. She put me on hold for a while and said that she was "going to have to call me back". Yet another example of the quality of service as well as professionalism.

3. I selected my bridesmaids dress at this store. One of my bridesmaids drove two hours to try on her dress as well as pick it up. As soon as I walked in with my bridesmaid, the lady at the front desk scolded us, claiming that she had not called and made an appointment to pick up her dress. Jackie, my bridesmaid, had called that same day to make sure she could pick it up (and try on). Clearly, there was no need for an unwelcome greeting, and there could have been a different approach to solving the issue.

4. Since I ordered my dress from Bridal Elegance, I decided to get my alterations through the same place. This was a horrible decision which I regret. The seamstress was an older lady that had no idea what she was doing. She had to ask Jamie to assist her, and insisted I get a bustle. I hesitated but decided to go with the bustle. When I came back for the second fitting, I was extremely upset by what they had done to my dress in order to make the bustle. It was completely ruined! There were (and still are) at least 20 thread marks on the outside of my dress which you can see when it is NOT bustled.
Completely disappointed and would NOT recommend to any newly engaged bride to be! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
0.0/5.0
This was the worst experience of all my wedding planning! I ordered my dress, it came in and was made in the wrong fabric. They had said it was all set and ready to go, I was the one to tell them it was wrong because they did not compare it to the sample. The owner of the store Kristen told me "30% of our products are wrong and 90% of our dresses come from China." The girl who sold me the dress told me that it was being made by a private designer but would not tell me were. The store refused to do anything for the mistakes because it was the manufactures fault. Clearly they do not stand behind their products and I would NOT recommend this store to my worst enemy! Don't go to a store thats wrong 30% of the time!
This was the worst experience of all my wedding planning! I ordered my dress, it came in and was made in the wrong fabric. Read more...
This was the worst experience of all my wedding planning! I ordered my dress, it came in and was made in the wrong fabric. They had said it was all set and ready to go, I was the one to tell them it was wrong because they did not compare it to the sample. The owner of the store Kristen told me "30% of our products are wrong and 90% of our dresses come from China." The girl who sold me the dress told me that it was being made by a private designer but would not tell me were. The store refused to do anything for the mistakes because it was the manufactures fault. Clearly they do not stand behind their products and I would NOT recommend this store to my worst enemy! Don't go to a store thats wrong 30% of the time! Read less
Services Used: Dress & Attire
Bridal Elegance responded with the following comments:

We were very sorry about this dress arriving with the wrong fabric for the lining, however it is a problem that we can easily solve and immediately started the process of getting a new dress for this bride. We strive to provide our customers with the best experience possible when planning their weddings and we apologized that this added stress to her planning. With more than 6 months until the wedding there will be no problem getting this corrected and the manufacturer started re-cutting the dress within days of being notified of the problem.

I would love to see manufacturing of all of our goods done in the U.S., but to keep costs down the majority of bridal gowns, as well as many other goods sold in the United States, are produced overseas. Quality control is not as good as it was when manufacturing was done in the States years ago, but we work very hard to make sure our 4 step check in process catches any flaws in the gowns. We aren’t perfect, but we do try very hard to catch everything. We do ask that customers check over their gowns immediately to catch any problems we might have missed, such as lining fabrication. We always stand behind our gowns and when a problem is found we immediately take steps to try to solve the problem for our customer.

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6865 Cascade Road SE, Grand Rapids, MI 49546 See On Map
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