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Bridal Elegance

West Orange , NJ

LOCATION

West Orange, NJ US
Please let this vendor know that you found them on the WeddingWire Network.
Dress & Attire

REVIEWS

4.1
out of 5.0
4.2/5.0
4.0/5.0
4.2/5.0
4.2/5.0
4.0/5.0
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David
Wedding:
9/22/2012
5.0/5.0
Everyone at Bridal Elegance was very professional and helpful. Their selection is very beautiful. I couldnt' be happier with my dress and custom veil and the bridesmaids dresses.
Services Used: Dress & Attire
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Lori and Stan
Wedding:
8/30/2012
5.0/5.0
The people at Bridal Elegance were wonderful! It is not a bride dress factory but a personalized and intimate experience. They tailored my dress to my exact needs which were very specific since I am a ballroom dancer and I wanted the dress to be perfect to show off our first dance. It did that and more. It was the most beautiful piece of clothing I have ever worn. I got a great value and the memory of a lifetime. I have since referred a friend who had the same good experience. Check them out before you commit to a dress anywhere else.
Services Used: Dress & Attire
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Alarice
Wedding:
7/15/2012
5.0/5.0
Kimberly and her staff were so helpful finding my wedding dress. Customer satisfaction is 100% in this place, driving 1 hour to try on my dress was no problem because they strive on perfection which is what all brides want. They have plenty of wedding dresses to choose from.
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.1/5.0
Bridal Elegance was great to work with- they were always personable and professional and made sure everything went smoothly with my dress. My dress was so important to me and they made the process stress free- can't thank them enough!
Services Used: Dress & Attire
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kreit915
Wedding:
2/25/2012
5.0/5.0
Bridal Elegance exceeded every expectation I had when I walked into their cozy, house-like shop. I had gone to different vendors who offered terrible service and honestly wasn't expecting much when I walking into this shop. By that point I was over and done with trying to find the wedding dress of my dreams. HOWEVER, Kimberly (the shop owner), was AMAZING and did everything she could to make sure I had the best experience possible. I found my dream dress and my dream bridal shop. Everyone at the shop is so pleasant and welcoming. They paid close attention to detail and ensured that everything was perfect before I walked into the shop for any of my fittings. I would definitely recommend this shop to EVERYONE.
Services Used: Dress & Attire
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jessica
Wedding:
7/3/2011
0.8/5.0
Where to start.
1) I live far away and they promised the dress would be in by March. After waiting 11 months, it came in in May. The store blamed it on the dress maker. In order to book a flight, I called the dress maker to find out when it would be in. They sent me emails showing the dress had been done for months and the store refused to pay for it. (perhaps they have a cash flow issue?)
2) I flew home for a second fitting and they hadn't finished the alterations from the first fitting.
3) After flying in, I showed up 15 minutes early and they made me wait for the owner to finish her lunch.
4) THEY FORGOT TO PUT CUPS INTO THE DRESS. When I went to put the dress on on my wedding day, there was only one cup, and it was still held in place by a straight pin.

Every time I called, they refused to let me speak to a manager and no one would call me back. Yes they gave me money back for the cup mistake, and i thank them for that, but the damage was done. I would never suggest anyone go there.
Services Used: Dress & Attire
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Johanna
Wedding:
6/24/2011
5.0/5.0
I'm so thankful I found Bridal Elegance, they are very professional and friendly.
As soon as I came into the store, they made me feel like I was part of their family. I didn't feel rushed, they were very patient. Prior, going to Bridal Elegance I went to a couple other bridal stores (which I will not name) I always felt rushed.
Services Used: Dress & Attire
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Mariel
Wedding:
5/29/2011
4.0/5.0
I ordered my wedding dress from Bridal Elegance, and had a really good experience there. The store is located in a large house, which is fitting, because the staff treats you like family. I always felt very well treated and never rushed. They were every very accommodating of my desire to video chat with my family – who lives in Minnesota – to show them the dress I had on, even though this definitely slowed things down. Also, the space is very nice – there is a lot of room for dresses and accessories on the first floor, and the fitting rooms on the second floor provide you with a lot of space for changing and looking in the mirror, which is really nice.

They were also really helpful and accommodating when the dress came in. I had ordered a bit late, so the dress came in less than a month before the wedding. I live in DC, so they arranged to do two fittings in one weekend, committing to do all of the necessary adjustments in the 24 hours between fittings. This was great, because I only needed to make one weekend trip, and at the end I had a perfectly fitting dress! I really appreciated that they were willing to go the extra mile to help me out!
Services Used: Dress & Attire
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Niyati
Wedding:
5/14/2011
5.0/5.0
Bridal Elegance saved the day! When my bridal store closed its doors for good the week I picked up my wedding dress, Bridal Elegance took over and perfectly finished my alterations. Jeff even saw the bustle that was done by the first store and insisted he did it over because of how bad it was and I'm so glad he did. My dress alterations came out perfectly.

Not only did they fix my wedding dress but they kept taking my bridesmaids one by one as they had problems with getting alterations done else where too. Especially the one pregnant bridesmaid that needed extra special alterations. Everyone was so happy they went to Bridal Elegance to get the final alterations. Jeff and his sister were also so fun to work with and helped keep things light during such a stressful time.
Services Used: Unique Services
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HappyBride
Wedding:
10/23/2010
4.8/5.0
We loved the family atmosphere at Bridal Elegance, they really made you feel like you were the most important Bride. I loved the boutique feel of shop and their selection was wonderful. I would have to say the best part was their outstanding tailoring skills! Everyone knows that the key to all fabulous dresses is good tailoring. My mother, Aunt, Bridesmaids and I all got our dresses fitted here and we could not be more happy. Everyone looks flawless. The seamstresses are geniuses!!
Services Used: Dress & Attire
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eshichoo
Wedding:
8/28/2009
4.0/5.0
Everyone at Bridal Elegance is fabulous and Jeffery is so great to work with always cracking jokes! They let you look through the racks and have prices on each dress so no surprises and no one picking out what they think would look good on you. Great place!

My only complaint was that I was told my dress (ordered in Jan) would arrive by April. April came and went as did May and June. Everytime I called, i was told the next month it would be in. It finally came and my alterations were done at warp speed but who wants to worry about there dress being in on time?
Services Used: Dress & Attire
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Christina
Wedding:
9/6/2008
5.0/5.0
Jeffery and the ladies made the experience better than I could have ever expected! The dress and veil were perfect for me. They made me feel like a bride in every way. They treated my family and friends as if they were part of their circle and I thank them for that!
Services Used: Dress & Attire
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Rosalia
Wedding:
1/1/2008
0.0/5.0
Horrible experience! I would not send anyone to them, not even someone I despised. My salesperson was ok. Everyone else unprofessional. First they promised my dress for June did not arrive until July. My wedding was the first week of August. The person who measured me messed up...my breast were hanging out of the strapless dress. The seamstress butchered the dress an attempt to fix their huge mess up...I ended up having to wear another dress to my wedding....not the dress I dreamed of.  (last minute I had to alter a sample dress two sizes bigger). Yes , they refunded my money. But never made up for all the sleepless nights and waking up from nightmares of wearing my pjs on my wedding day.  Do yourself a favor stay away.  
Services Used: Dress & Attire
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1ofthose7/7/07brides
Wedding:
7/7/2007
4.0/5.0
They were great for getting the dress and altering it. Although I wouldn't recommend sending the dress to their cleaning service, it's been a year and I still don'thave my dress back =0(
Services Used: Dress & Attire
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CJH
Wedding:
11/14/2006
5.0/5.0
The best part about planning my wedding was finding the perfect wedding gown. Everyone at Bridal Elegance was so helpful and friendly. I actually looked forward to all my fittings. They worked within my budget and was not pushy at all. I even got my dress preserved by them.
Services Used: Dress & Attire
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