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Bridal Gallery by Yvonne

Latham , NY
CONTACT US
CONTACT US

LOCATION

895 New Loudon Road
Latham, NY US 12110 (map)

PHONE

518-782-9333

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

The Bridal Gallery by Yvonne has become the "go to" store for brides of the greater Capital Region and beyond. Our private bridal dressing rooms are a favorite among brides and provide a... Read more
The Bridal Gallery by Yvonne has become the "go to" store for brides of the greater Capital Region and beyond. Our private bridal dressing rooms are a favorite among brides and provide a beautiful backdrop for friends and family to enjoy as you view our extensive bridal gown collections. With over 30 designers' collections to choose from, we can help dress you and your entire bridal party. We invite you to visit us....Your Perfect Gown Awaits You... at Bridal Gallery by Yvonne The Bridal Gallery by Yvonne is excited to offer the brides of Upstate New York bridal designs from top wedding designers. There is truly is a perfect gown for you. David Tutera for Mon Cheri Maggie Sottero Premier Retailer Kathy Ireland for 2Be Bride Carrafina Couture Robin Jillian Featuring the largest bridesmaid collection and mothers gowns from the following designers: Bill Levkoff Dessy After Six Alfred Sung Bari Jay Belosie/B2 Andrew Adela Carrafina Jordan Fashions Forever Yours Montage Montage Boutique Daymor Jade Couture 2Be by Kathy Ireland Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Flower Girls, Mother of the Bride, Mother of the Groom
What accessories do you provide?
Hair Accessories, Jewelry, Shoes, Undergarments, Veils
Does a client need to schedule an appointment? How do the client appointments work?
Our consultants are dedicated to giving you the best service possible; therefore, we require appointments to view our bridal gowns collections. When you make an appointment, a private bridal suite will be reserved for your visit. Bridesmaids, Mothers gowns, and Flower Girls do not require an appointment.
What is the typical turn-around time for a dress?
The suggested ordering time for your bridal gown is 10-12 months in advance. 
 
 The recommended ordering and processing time for bridesmaid and mothers gowns is 6 months.
How often do you receive new dresses?
Our new collections arrive every 6 months.
Do you have a seamstress onsite?
We do provide an incredible alteration service for our customers to use. However, the service is not mandatory
In addition to wedding dresses, what other products do you sell?
Bridesmaid Gowns, Mothers Gowns, Flowergirl Dresses, "Little Black Dress" Collections, Veils, Hair Accessories, Shoes, Spanx, Undergarments

REVIEWS

4.4
out of 5.0
4.5/5.0
4.5/5.0
4.5/5.0
4.4/5.0
4.4/5.0
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Samantha
Wedding:
10/10/2015
5.0/5.0
I've gotten several prom dresses at Yvonne's & I always knew in my mind I would find my wedding dress here! From the moment I scheduled my appointment at a bridal show, to walking into the shop for my appointment. Janice was the greatest!! She knew EXACTLY what I wanted! It only took me 7 dresses to find the one. My family and I were so comfortable the entire time which made it that much better. After all was said and done, I walked out of there with the PERFECT dress, an embellished belt, lace cathedral veil, David Tutera pearl necklace & bracelet all for a fabulous price! If you want to find an amazing dress & be treated like family, this is the place to go!!! You will always walk out with a smile on your face!
I've gotten several prom dresses at Yvonne's & I always knew in my mind I would find my wedding dress here! From the Read more...
I've gotten several prom dresses at Yvonne's & I always knew in my mind I would find my wedding dress here! From the moment I scheduled my appointment at a bridal show, to walking into the shop for my appointment. Janice was the greatest!! She knew EXACTLY what I wanted! It only took me 7 dresses to find the one. My family and I were so comfortable the entire time which made it that much better. After all was said and done, I walked out of there with the PERFECT dress, an embellished belt, lace cathedral veil, David Tutera pearl necklace & bracelet all for a fabulous price! If you want to find an amazing dress & be treated like family, this is the place to go!!! You will always walk out with a smile on your face! Read less
Services Used: Dress & Attire
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jessica
Wedding:
6/19/2015
5.0/5.0
Loved the one on one attention. I felt like I was truly in a say yes to the dress episode. Prices are reasonable and the selection vast. Both my dress and my bridesmaids will all be purchased here. I wd recommend Yvonne's in a heartbeat!
Loved the one on one attention. I felt like I was truly in a say yes to the dress episode. Prices are reasonable and the Read more...
Loved the one on one attention. I felt like I was truly in a say yes to the dress episode. Prices are reasonable and the selection vast. Both my dress and my bridesmaids will all be purchased here. I wd recommend Yvonne's in a heartbeat! Read less
Services Used: Dress & Attire
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Amanda
Wedding:
2/21/2015
5.0/5.0
Absolutely amazing I found my dream dress thanks to Janice my consultant. She made every part of my consultation exceptional. A moment I will never forget.
Absolutely amazing I found my dream dress thanks to Janice my consultant. She made every part of my consultation Read more...
Absolutely amazing I found my dream dress thanks to Janice my consultant. She made every part of my consultation exceptional. A moment I will never forget. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
5.0/5.0
My experience at the Bridal Gallery by Yvonne was very exceptional. Yvonne's was my first and only choice to look at and try on dresses. I have heard many great things about Yvonne's, so when I got engaged, there was no doubt Yvonne's was the place to go. You have your own consultant and own private bridal suite. Your consultant will talk to you about you like/want/need and your budget. I bought in a sketch of a dress that my Grandmother drew long ago. My consultant took it with her and bought a few dresses forward that resembled the dress and ultimately we are going to take a little of this and a little of that to custom make my dress. I am very excited for it to come in! Both my mother and mother-in-law purchased their dresses from Yvonne's, as well as all my bridesmaids. Their service is great, their staff is so helpful, and the experience you get being there is beyond any "big box" bridal store.
My experience at the Bridal Gallery by Yvonne was very exceptional. Yvonne's was my first and only choice to look at and Read more...
My experience at the Bridal Gallery by Yvonne was very exceptional. Yvonne's was my first and only choice to look at and try on dresses. I have heard many great things about Yvonne's, so when I got engaged, there was no doubt Yvonne's was the place to go. You have your own consultant and own private bridal suite. Your consultant will talk to you about you like/want/need and your budget. I bought in a sketch of a dress that my Grandmother drew long ago. My consultant took it with her and bought a few dresses forward that resembled the dress and ultimately we are going to take a little of this and a little of that to custom make my dress. I am very excited for it to come in! Both my mother and mother-in-law purchased their dresses from Yvonne's, as well as all my bridesmaids. Their service is great, their staff is so helpful, and the experience you get being there is beyond any "big box" bridal store. Read less
Services Used: Dress & Attire
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Christina
Wedding:
8/23/2014
5.0/5.0
Bridal Gallery has a great selection of gowns and the bridal consultants know how to help you find a perfect dress. It's nice to have someone spend time with you while making such an important decision
Bridal Gallery has a great selection of gowns and the bridal consultants know how to help you find a perfect dress. It's Read more...
Bridal Gallery has a great selection of gowns and the bridal consultants know how to help you find a perfect dress. It's nice to have someone spend time with you while making such an important decision Read less
Services Used: Dress & Attire
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Elizabeth
Wedding:
8/16/2014
5.0/5.0
They were so easy to work with- very professional! I was an out-of-town bride, yet they were able to schedule my crazy schedule with ease. I had my alterations done at the shop with Marta- she is wonderful! I added cap sleeves to my dress and it came out beautifully! :)
They were so easy to work with- very professional! I was an out-of-town bride, yet they were able to schedule my crazy Read more...
They were so easy to work with- very professional! I was an out-of-town bride, yet they were able to schedule my crazy schedule with ease. I had my alterations done at the shop with Marta- she is wonderful! I added cap sleeves to my dress and it came out beautifully! :) Read less
Services Used: Dress & Attire
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Melanie
Wedding:
5/9/2014
5.0/5.0
It was a pleasure to work with Janice and everyone else who has helped me since. I tried on so many dresses and even after ordering mine I have been back to make sure I still love it and they are just as friendly as they were from the first hello. I went over my budget with my dress but it was well worth it. Thank you to everyone there for all their help!
It was a pleasure to work with Janice and everyone else who has helped me since. I tried on so many dresses and even after Read more...
It was a pleasure to work with Janice and everyone else who has helped me since. I tried on so many dresses and even after ordering mine I have been back to make sure I still love it and they are just as friendly as they were from the first hello. I went over my budget with my dress but it was well worth it. Thank you to everyone there for all their help! Read less
Services Used: Dress & Attire
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Lindsey
Wedding:
11/16/2013
5.0/5.0
The staff at Yvonnes was great,I went in after trying on dresses at 2 other places and I hadnt found anything that I loved. I brought all my girls in and my mom not thinking I would find my dress but I did, it was the last dress I tried on and I got that "feeling" you get when you know its the one,it was a Cerrafina and I received so many compliments on it!! The seamtress was amazing,my dress fit like a glove!! Overall my experience was great!!
The staff at Yvonnes was great,I went in after trying on dresses at 2 other places and I hadnt found anything that I Read more...
The staff at Yvonnes was great,I went in after trying on dresses at 2 other places and I hadnt found anything that I loved. I brought all my girls in and my mom not thinking I would find my dress but I did, it was the last dress I tried on and I got that "feeling" you get when you know its the one,it was a Cerrafina and I received so many compliments on it!! The seamtress was amazing,my dress fit like a glove!! Overall my experience was great!! Read less
Services Used: Dress & Attire
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Karen
Wedding:
11/2/2013
5.0/5.0
Thank you so much to Yvonne and the wonderful staff at Bridal Gallery By Yvonne for my beautiful wedding dress and accessories! Everyone was so wonderful, and very helpful! They created customized sleeves for my gown, that were stunning! I also purchased my wedding earrings, belt, headpiece, and veil from the store, all which were very unique. Selecting your wedding down can be overwhelming, but Bridal Gallery By Yvonne made it easy! They have a huge wealth of knowledge when it comes to dress styles and body types, and I truly believe that they were able to find the absolutely best dress possible for me! Thank you so much for all of your help!
Thank you so much to Yvonne and the wonderful staff at Bridal Gallery By Yvonne for my beautiful wedding dress and Read more...
Thank you so much to Yvonne and the wonderful staff at Bridal Gallery By Yvonne for my beautiful wedding dress and accessories! Everyone was so wonderful, and very helpful! They created customized sleeves for my gown, that were stunning! I also purchased my wedding earrings, belt, headpiece, and veil from the store, all which were very unique. Selecting your wedding down can be overwhelming, but Bridal Gallery By Yvonne made it easy! They have a huge wealth of knowledge when it comes to dress styles and body types, and I truly believe that they were able to find the absolutely best dress possible for me! Thank you so much for all of your help! Read less
Services Used: Dress & Attire
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Jillian
Wedding:
8/31/2013
5.0/5.0
My dress was the most beautiful gown I've ever seen. All of my guests were amazed by the detail and elegance of the gown. All of the employees are very professional and courteous. This seamstress who did my alterations did an amazing job making my dress fit me like a glove. I was thrilled with the result.
My dress was the most beautiful gown I've ever seen. All of my guests were amazed by the detail and elegance of the gown. Read more...
My dress was the most beautiful gown I've ever seen. All of my guests were amazed by the detail and elegance of the gown. All of the employees are very professional and courteous. This seamstress who did my alterations did an amazing job making my dress fit me like a glove. I was thrilled with the result. Read less
Services Used: Dress & Attire
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Christine
Wedding:
8/2/2013
5.0/5.0
I adore Bridal Gallery by Yvonne! I found my dress at my first appointment, as I had brought pictures and my consultant was able to find multiple dresses within my price range. After trying on many dresses, I ended up choosing the first dress I put on! The day of my wedding, I received so many compliments on my dress. It truly was perfect!
I adore Bridal Gallery by Yvonne! I found my dress at my first appointment, as I had brought pictures and my consultant Read more...
I adore Bridal Gallery by Yvonne! I found my dress at my first appointment, as I had brought pictures and my consultant was able to find multiple dresses within my price range. After trying on many dresses, I ended up choosing the first dress I put on! The day of my wedding, I received so many compliments on my dress. It truly was perfect! Read less
Services Used: Dress & Attire
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Susan and Donald
Wedding:
7/20/2013
5.0/5.0
Yvonne and her staff were extremely helpful and wonderful to work with for my special day!
Yvonne and her staff were extremely helpful and wonderful to work with for my special day!
Yvonne and her staff were extremely helpful and wonderful to work with for my special day! Read less
Services Used: Dress & Attire
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Kate
Wedding:
6/8/2013
5.0/5.0
My husband Ryan and I were married on 6/8/13. I bought my dress from Bridal Gallery by Yvonne. The dress was a Maggie Sattero named Priscella and tt was one the first and only dresses I tried on. My mother and mother in law also purchased their dresses there. All of our dresses came in a great time frame and alterations for all the dresses came out beautiful. I recieved so many wonderful comments on all of our dresses. The ladies at Bridal Gallery by Yvonne are very professional, helpful and really care about what you will be picking for your special day. They have a great selection of all dresses.
My husband Ryan and I were married on 6/8/13. I bought my dress from Bridal Gallery by Yvonne. The dress was a Maggie Read more...
My husband Ryan and I were married on 6/8/13. I bought my dress from Bridal Gallery by Yvonne. The dress was a Maggie Sattero named Priscella and tt was one the first and only dresses I tried on. My mother and mother in law also purchased their dresses there. All of our dresses came in a great time frame and alterations for all the dresses came out beautiful. I recieved so many wonderful comments on all of our dresses. The ladies at Bridal Gallery by Yvonne are very professional, helpful and really care about what you will be picking for your special day. They have a great selection of all dresses. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I love love love my wedding dress! They found a dress that perfectly matched my style and personality! Great to work with, flexible with appointments, great alterations, and I'm currently having my dress cleaned and restored by them as well.
I love love love my wedding dress! They found a dress that perfectly matched my style and personality! Great to work with, Read more...
I love love love my wedding dress! They found a dress that perfectly matched my style and personality! Great to work with, flexible with appointments, great alterations, and I'm currently having my dress cleaned and restored by them as well. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I had an excellent experience here. They have a big selection at a great price. They were extremely kind and professional, understanding how important this moment was. I highly recommend them.
I had an excellent experience here. They have a big selection at a great price. They were extremely kind and professional, Read more...
I had an excellent experience here. They have a big selection at a great price. They were extremely kind and professional, understanding how important this moment was. I highly recommend them. Read less
Services Used: Dress & Attire
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Jenn
Wedding:
12/15/2012
5.0/5.0
Loved Bridal Gallery by Yvonne and am so happy I went there for my wedding dress!! I was very nervous trying on wedding dresses since I'm not a perfect size and was afraid I wouldn't be able to try anything on. One of my bridesmaids convinced me to bite the bullet and just go! Regretfully, we went to 2 other places before Yvonne's and one of which had me try on dresses that were too small and try to convince me they looked great! Even though I was uncomfortable, I had to leave the dressing room and stand in the middle of the store for everyone to see standing in a dress too small for me. It was a nightmare for a first time bride and way too much for someone scared at trying on dresses!
Needless to say, Yvonne's was NOTHING LIKE THAT!!! They have private dressing rooms so it's just you and your guests, a consultant, a changing area, a pedestal and a wall mirror - right away I felt more comfortable than I did at any other place. Our consultant was so sweet!! I went there initially because there was a specific dress I wanted to try on and they had it - it was a Maggie dress and after trying it on I wasn't convinced I loved it like in the pictures. The consultant went in the back and brought out 5 other dresses that fit my style (corset ball gown) AND MY SIZE! I was so pleased to try on dresses that were actually my size or even bigger - it definitely made me feel more at ease. Once I tried on the Maggie Victoriana dress I was sold! It was stunning and I was so happy the consultant pulled it! Exactly what I was looking for!
The alterations were easy and It came out perfect and my experience there was nothing short of remarkable!
Thank you Yvonne! Everyone at your shop is incredibly friendly and accommodating! I would recommend any bride to go there - especially if you are nervous like I was - the shop is so comfortable and the staff is very helpful, especially Yvonne!
Loved Bridal Gallery by Yvonne and am so happy I went there for my wedding dress!! I was very nervous trying on wedding Read more...
Loved Bridal Gallery by Yvonne and am so happy I went there for my wedding dress!! I was very nervous trying on wedding dresses since I'm not a perfect size and was afraid I wouldn't be able to try anything on. One of my bridesmaids convinced me to bite the bullet and just go! Regretfully, we went to 2 other places before Yvonne's and one of which had me try on dresses that were too small and try to convince me they looked great! Even though I was uncomfortable, I had to leave the dressing room and stand in the middle of the store for everyone to see standing in a dress too small for me. It was a nightmare for a first time bride and way too much for someone scared at trying on dresses!
Needless to say, Yvonne's was NOTHING LIKE THAT!!! They have private dressing rooms so it's just you and your guests, a consultant, a changing area, a pedestal and a wall mirror - right away I felt more comfortable than I did at any other place. Our consultant was so sweet!! I went there initially because there was a specific dress I wanted to try on and they had it - it was a Maggie dress and after trying it on I wasn't convinced I loved it like in the pictures. The consultant went in the back and brought out 5 other dresses that fit my style (corset ball gown) AND MY SIZE! I was so pleased to try on dresses that were actually my size or even bigger - it definitely made me feel more at ease. Once I tried on the Maggie Victoriana dress I was sold! It was stunning and I was so happy the consultant pulled it! Exactly what I was looking for!
The alterations were easy and It came out perfect and my experience there was nothing short of remarkable!
Thank you Yvonne! Everyone at your shop is incredibly friendly and accommodating! I would recommend any bride to go there - especially if you are nervous like I was - the shop is so comfortable and the staff is very helpful, especially Yvonne! Read less
Services Used: Dress & Attire
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Abbey
Wedding:
12/1/2012
5.0/5.0
Bridal Gallery by Yvonne was the third and last place that I visited when looking for the perfect wedding gown. I fell in love with an absolutely beautiful David Tutera dress. The staff at Yvonne's made the whole process very easy. They were always so friendly and helpful with each visit to the store. The in-house seamstress is wonderful and flawlessly altered my dress. The accessories at the store are absolutely beautiful, too, and I was able to buy a bracelet, earrings, and necklace that matched my dress perfectly. I would highly recommend the Bridal Gallery by Yvonne to anyone!
Bridal Gallery by Yvonne was the third and last place that I visited when looking for the perfect wedding gown. I fell in Read more...
Bridal Gallery by Yvonne was the third and last place that I visited when looking for the perfect wedding gown. I fell in love with an absolutely beautiful David Tutera dress. The staff at Yvonne's made the whole process very easy. They were always so friendly and helpful with each visit to the store. The in-house seamstress is wonderful and flawlessly altered my dress. The accessories at the store are absolutely beautiful, too, and I was able to buy a bracelet, earrings, and necklace that matched my dress perfectly. I would highly recommend the Bridal Gallery by Yvonne to anyone! Read less
Services Used: Dress & Attire
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Amy
Wedding:
11/2/2012
5.0/5.0
I went wedding dress shopping exactly 1 year before my wedding. The staff at Yvonne's was absolutely wonderful! They were so nice, even though I tried on a millon different dresses. From trying on, to purchasing, to viewings and fittings, Yvonne's was wonderful and so extremely nice. They treated me and my mom like we were royalty. They made the most important part of my day, the dress, absolutely perfect!
I went wedding dress shopping exactly 1 year before my wedding. The staff at Yvonne's was absolutely wonderful! They were Read more...
I went wedding dress shopping exactly 1 year before my wedding. The staff at Yvonne's was absolutely wonderful! They were so nice, even though I tried on a millon different dresses. From trying on, to purchasing, to viewings and fittings, Yvonne's was wonderful and so extremely nice. They treated me and my mom like we were royalty. They made the most important part of my day, the dress, absolutely perfect! Read less
Services Used: Dress & Attire
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Nicole
Wedding:
10/12/2012
5.0/5.0
My mom and I went to Yvonne's to look for a Mother of the Bride dress. The store had one of the biggest selections of MOB dresses in the area! There were many dresses to choose from and the samples were in sizes that the average middle-aged woman could easily fit into.

Our sales consultant, Hillary, was amazing! She listened to the details of the wedding and picked out some great dresses to try on. She was very honest in her opinions and gave many helpful suggestions.

The store didn't look very special from the outside, but the quality of service definitely made up for that.
My mom and I went to Yvonne's to look for a Mother of the Bride dress. The store had one of the biggest selections of MOB Read more...
My mom and I went to Yvonne's to look for a Mother of the Bride dress. The store had one of the biggest selections of MOB dresses in the area! There were many dresses to choose from and the samples were in sizes that the average middle-aged woman could easily fit into.

Our sales consultant, Hillary, was amazing! She listened to the details of the wedding and picked out some great dresses to try on. She was very honest in her opinions and gave many helpful suggestions.

The store didn't look very special from the outside, but the quality of service definitely made up for that. Read less
Services Used: Dress & Attire
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Kristen
Wedding:
7/21/2012
5.0/5.0
All the girls there are wonderful.
I had an unfortunate issues where there was a mix up on my wedding dress a month and a half before my wedding. Yvonne did vey thing possible to make me a happy bride and resolve the problem!
Going with them you will have their full trust and care.
All the girls there are wonderful.
I had an unfortunate issues where there was a mix up on my wedding dress a month Read more...
All the girls there are wonderful.
I had an unfortunate issues where there was a mix up on my wedding dress a month and a half before my wedding. Yvonne did vey thing possible to make me a happy bride and resolve the problem!
Going with them you will have their full trust and care. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
4/14/2012
5.0/5.0
I loved the one on one time that I was given when choosing my dress as well as during my fittings. Every employee is friendly and willing to help and I could not have been happier with my dress.
I loved the one on one time that I was given when choosing my dress as well as during my fittings. Every employee is Read more...
I loved the one on one time that I was given when choosing my dress as well as during my fittings. Every employee is friendly and willing to help and I could not have been happier with my dress. Read less
Services Used: Dress & Attire
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Ashley
Wedding:
8/19/2011
5.0/5.0
Yvonne knew me by name. They took a dress and and idea I had for it and made it real, they made my dream dress for an affordable price!
Yvonne knew me by name. They took a dress and and idea I had for it and made it real, they made my dream dress for an Read more...
Yvonne knew me by name. They took a dress and and idea I had for it and made it real, they made my dream dress for an affordable price! Read less
Services Used: Dress & Attire
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Beth
Wedding:
6/3/2011
5.0/5.0
The Bridal Gallery by Yvonne was the best part of my wedding planning process! At my first visit to the store, I fell in love with a dress, but felt I needed to look at a few more shops (big mistake, ladies!). Once I decided on that dress, I looked online only to find that the price of the gown at the Bridal Gallery was either equal to or cheaper than what is was selling for online. Of course, I did order the gown at the Bridal Gallery and received excellent customer service every time I visited. When it came time for alterations, I decided I wanted to add some extra detail to the bodice and change the look of the straps. I was worried it would be too much to do and cost me a fortune, but the price was more than reasonable, and the work was amazing! The Bridal Gallery has the best seamstress around, she was able to make my vision a reality and was there to make sure I was happy. I have recommended the Bridal Gallery by Yvonne to all of my engaged friends, and will continue to do so!
The Bridal Gallery by Yvonne was the best part of my wedding planning process! At my first visit to the store, I fell in Read more...
The Bridal Gallery by Yvonne was the best part of my wedding planning process! At my first visit to the store, I fell in love with a dress, but felt I needed to look at a few more shops (big mistake, ladies!). Once I decided on that dress, I looked online only to find that the price of the gown at the Bridal Gallery was either equal to or cheaper than what is was selling for online. Of course, I did order the gown at the Bridal Gallery and received excellent customer service every time I visited. When it came time for alterations, I decided I wanted to add some extra detail to the bodice and change the look of the straps. I was worried it would be too much to do and cost me a fortune, but the price was more than reasonable, and the work was amazing! The Bridal Gallery has the best seamstress around, she was able to make my vision a reality and was there to make sure I was happy. I have recommended the Bridal Gallery by Yvonne to all of my engaged friends, and will continue to do so! Read less
Services Used: Dress & Attire
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Leigh
Wedding:
11/19/2010
5.0/5.0
Bridal Gallery By Yvonne was the first and last place I looked for a wedding dress. The store is very clean and the staff are very helpful and friendly. I like the fact that they have separated and large dressing rooms for each individual bride. You always feel like you have thier undivided attention. As we cam near the day of my wedding, I called Yvonne and stressed that I thought I made the wrong decision choosing the veil I did. She reassured me that it was the right choice and that it matched my dress perfectly. I bought a Maggie Sattaro dress (Sabelle) and I thought they were reasonably priced. I would recommend Yvonnes to anyone.
Bridal Gallery By Yvonne was the first and last place I looked for a wedding dress. The store is very clean and the staff Read more...
Bridal Gallery By Yvonne was the first and last place I looked for a wedding dress. The store is very clean and the staff are very helpful and friendly. I like the fact that they have separated and large dressing rooms for each individual bride. You always feel like you have thier undivided attention. As we cam near the day of my wedding, I called Yvonne and stressed that I thought I made the wrong decision choosing the veil I did. She reassured me that it was the right choice and that it matched my dress perfectly. I bought a Maggie Sattaro dress (Sabelle) and I thought they were reasonably priced. I would recommend Yvonnes to anyone. Read less
Services Used: Dress & Attire
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Julie
Wedding:
9/18/2010
5.0/5.0
All the ladies at Yvonnes were wonderful! My dress was beautiful and the service there was fantastic.
All the ladies at Yvonnes were wonderful! My dress was beautiful and the service there was fantastic.
All the ladies at Yvonnes were wonderful! My dress was beautiful and the service there was fantastic. Read less
Services Used: Dress & Attire
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regina
Wedding:
8/28/2010
5.0/5.0
The bridal Gallery went above and beyond for me. The staff is great and yvonne is super sweet. They custom made my gown for me and when it came in, I hated it. So yvonne and her seamstress basically remade my entire dress for free until I loved it. They are amazing here and I cannot say enough good things about them and their beautiful gowns
The bridal Gallery went above and beyond for me. The staff is great and yvonne is super sweet. They custom made my gown Read more...
The bridal Gallery went above and beyond for me. The staff is great and yvonne is super sweet. They custom made my gown for me and when it came in, I hated it. So yvonne and her seamstress basically remade my entire dress for free until I loved it. They are amazing here and I cannot say enough good things about them and their beautiful gowns Read less
Services Used: Dress & Attire
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Nimue1692
Wedding:
7/17/2010
5.0/5.0
I was incredibly impressed by speed and quality of service at Yvonne's. Each time we went, whether it was slow or packed to the ceiling with prom-goers, mothers of the bride and flower girls, the staff was available for questions but never pushy or hovering. One of my bridesmaids had to be out of the country for work for the month and a half before my wedding, only coming back into the country the day before. Because we weren't able to get her fitted before she left, Yvonne made us an appointment the morning before the wedding to get her fitted. I was more than a little concerned about this, especially considering the fact that it was a floor-length dress that we were having taken up to the knee. But true to their word, they got it done in an astonishing 3 hours, and it looked perfect.
I was incredibly impressed by speed and quality of service at Yvonne's. Each time we went, whether it was slow or packed Read more...
I was incredibly impressed by speed and quality of service at Yvonne's. Each time we went, whether it was slow or packed to the ceiling with prom-goers, mothers of the bride and flower girls, the staff was available for questions but never pushy or hovering. One of my bridesmaids had to be out of the country for work for the month and a half before my wedding, only coming back into the country the day before. Because we weren't able to get her fitted before she left, Yvonne made us an appointment the morning before the wedding to get her fitted. I was more than a little concerned about this, especially considering the fact that it was a floor-length dress that we were having taken up to the knee. But true to their word, they got it done in an astonishing 3 hours, and it looked perfect. Read less
Services Used: Dress & Attire
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Brianna
Wedding:
6/14/2009
5.0/5.0
The quality of the dress and the service was exceptional! I was very pleased and highly recommend to any bride! The cost was reasonable and they were very patient and understanding.
The quality of the dress and the service was exceptional! I was very pleased and highly recommend to any bride! The cost Read more...
The quality of the dress and the service was exceptional! I was very pleased and highly recommend to any bride! The cost was reasonable and they were very patient and understanding. Read less
Services Used: Dress & Attire
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Rachael
Wedding:
12/31/2008
5.0/5.0
The Bridal Gallery by Yvonne is by far the best place to go for your bridal gown! The service and professionalism was fantastic. I think the main reason the Bridal Gallery is the best place is simply because their store does not work on commission. Therefore, you get an relaxing experience that is no pressure. And if you need an honest opinion you can bet they will give it to you with no motives of their own.

They have these awesome private bridal suites that you get to work in to choose your gown. Also when you have any appointments to try your gown on you get to be in these rooms. It is far better then others stores itty bitty dressing rooms in front of a whole store full of people.

The alterations on my gown were perfect. They were very affordable and my dress had a custom fit and custom designed bustle just for my specific dress.

This is by far the best place to go for your wedding gown!!
The Bridal Gallery by Yvonne is by far the best place to go for your bridal gown! The service and professionalism was Read more...
The Bridal Gallery by Yvonne is by far the best place to go for your bridal gown! The service and professionalism was fantastic. I think the main reason the Bridal Gallery is the best place is simply because their store does not work on commission. Therefore, you get an relaxing experience that is no pressure. And if you need an honest opinion you can bet they will give it to you with no motives of their own.

They have these awesome private bridal suites that you get to work in to choose your gown. Also when you have any appointments to try your gown on you get to be in these rooms. It is far better then others stores itty bitty dressing rooms in front of a whole store full of people.

The alterations on my gown were perfect. They were very affordable and my dress had a custom fit and custom designed bustle just for my specific dress.

This is by far the best place to go for your wedding gown!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
This was an amazing experience. Everything made me feel like a princess. I really enjoyed the experience and my dress was absolutley gorgeous. I never wnated to take it off. They were so helpful, it was great at Yvonne's.
This was an amazing experience. Everything made me feel like a princess. I really enjoyed the experience and my dress was Read more...
This was an amazing experience. Everything made me feel like a princess. I really enjoyed the experience and my dress was absolutley gorgeous. I never wnated to take it off. They were so helpful, it was great at Yvonne's. Read less
Services Used: Dress & Attire
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Lange-Barker wedding
Wedding:
1/27/2008
5.0/5.0
Yvonne's was great. They are easy to work with and I loved my dress. Even being an out of state bride, I didn't find it difficult at all to get in with them for apponintments.
Yvonne's was great. They are easy to work with and I loved my dress. Even being an out of state bride, I didn't find it Read more...
Yvonne's was great. They are easy to work with and I loved my dress. Even being an out of state bride, I didn't find it difficult at all to get in with them for apponintments. Read less
Services Used: Dress & Attire
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Lori
Wedding:
8/25/2007
5.0/5.0
This was the biggest decision in a brides life and also my easiest. I had tried on 40 dresses before I went to Yvonne's. I went in with photos of what I liked and our bridal consultant , Sue, went and found me a few dresses. The one that was just delivered that week as a new design was PERFECT for me and Sue said she knew that as soon as she saw me. The dress was the most beautiful wedding gown I have ever seen and the service was absolutely TOP NOTCH. the only problem we did encounter was that the crinolin I rented from them to go under the dress was not the correct one when we picked up the dress. They dont let you try it back on for the last time and it was way to long . I did not use and and my mother called them when I was on my honeymoon. They apologized refusely and even gave me $90.00 cupon towards preservation of my gown thru them which was greatly appreciated.
This was the biggest decision in a brides life and also my easiest. I had tried on 40 dresses before I went to Yvonne's. I Read more...
This was the biggest decision in a brides life and also my easiest. I had tried on 40 dresses before I went to Yvonne's. I went in with photos of what I liked and our bridal consultant , Sue, went and found me a few dresses. The one that was just delivered that week as a new design was PERFECT for me and Sue said she knew that as soon as she saw me. The dress was the most beautiful wedding gown I have ever seen and the service was absolutely TOP NOTCH. the only problem we did encounter was that the crinolin I rented from them to go under the dress was not the correct one when we picked up the dress. They dont let you try it back on for the last time and it was way to long . I did not use and and my mother called them when I was on my honeymoon. They apologized refusely and even gave me $90.00 cupon towards preservation of my gown thru them which was greatly appreciated. Read less
Services Used: Dress & Attire
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Patty
Wedding:
5/31/2014
4.9/5.0
I'm so thankful to the wonderful ladies at Bridal Gallery by Yvonne, especially Janice and Yvonne, for helping to make my wedding day feel so special and fabulous by assisting me in finding THE DRESS. Every detail of the process, from beginning till after all of the alterations were completed, was perfection.
I'm so thankful to the wonderful ladies at Bridal Gallery by Yvonne, especially Janice and Yvonne, for helping to make my Read more...
I'm so thankful to the wonderful ladies at Bridal Gallery by Yvonne, especially Janice and Yvonne, for helping to make my wedding day feel so special and fabulous by assisting me in finding THE DRESS. Every detail of the process, from beginning till after all of the alterations were completed, was perfection. Read less
Services Used: Dress & Attire
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lauren
Wedding:
5/25/2014
4.9/5.0
Yvonne's was the first store I went to and the third dress that I tried on was... THE DRESS!! Janice was my consultant and she really listened to what I was looking for and pulled the perfect dress for me. I was a little nervous and indecisive so they stayed open late for me that night so I could bring my Dad back in with me to see the dress and give the OK for making the big purchase. What other bridal shop would do that?!
We were in a bit of a time crunch (7 months before the wedding date!) but Yvonne's promised that they would able to get the dress in time and that everything would be ready. They delivered big time!! My dress arrived a month before the wedding and Yvonne took the time to email with me to schedule the best times to come in for fittings and to try on veils because I had changed my mind about the first veil I purchased. I was pleasantly surprised that Yvonne was there when I came in for the fitting and she sat with me to make sure that I was happy with everything! She had so much patience as I was trying to decide on the veil.
The seamstress did a fabulous job and the dress fit me perfectly!! I also purchased my belt and pale pink customized Angela Nuran shoes through Yvonne's. They were also able to sew a piece of my mom's dress inside my dress so I could have her close to my heart on my wedding day. Definitely stop in to this shop - you won't be disappointed!!!
Yvonne's was the first store I went to and the third dress that I tried on was... THE DRESS!! Janice was my consultant and Read more...
Yvonne's was the first store I went to and the third dress that I tried on was... THE DRESS!! Janice was my consultant and she really listened to what I was looking for and pulled the perfect dress for me. I was a little nervous and indecisive so they stayed open late for me that night so I could bring my Dad back in with me to see the dress and give the OK for making the big purchase. What other bridal shop would do that?!
We were in a bit of a time crunch (7 months before the wedding date!) but Yvonne's promised that they would able to get the dress in time and that everything would be ready. They delivered big time!! My dress arrived a month before the wedding and Yvonne took the time to email with me to schedule the best times to come in for fittings and to try on veils because I had changed my mind about the first veil I purchased. I was pleasantly surprised that Yvonne was there when I came in for the fitting and she sat with me to make sure that I was happy with everything! She had so much patience as I was trying to decide on the veil.
The seamstress did a fabulous job and the dress fit me perfectly!! I also purchased my belt and pale pink customized Angela Nuran shoes through Yvonne's. They were also able to sew a piece of my mom's dress inside my dress so I could have her close to my heart on my wedding day. Definitely stop in to this shop - you won't be disappointed!!! Read less
Services Used: Dress & Attire
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Shealee
Wedding:
11/10/2013
4.9/5.0
I choose Yvonne’s because I had two friends find their wedding dresses there and loved it. Yvonne’s was the second store I went to when I was on the hunt for my dress. The prices were a little higher than the store we had just visited, however the quality of the dresses were so much higher; plus we had our own dressing room and didn’t have to share our sales rep with anyone else. During that first visit the sale rep kept bringing out dresses that really weren’t me, and she seem to get a little snippy with my family that was just there to help, but once I really voiced my opinion she seem to understand and we found the perfect dress! I LOVE this dress! It fit my wedding and my personality to a T.

The store as a whole was wonderful though and really worked with me since I was planning my wedding from CA and wasn't making too many trips back before the wedding. After alterations my dress was amazing! I have already and will continue to recommend Yvonne’s for dress shopping!
I choose Yvonne’s because I had two friends find their wedding dresses there and loved it. Yvonne’s was the second store I Read more...
I choose Yvonne’s because I had two friends find their wedding dresses there and loved it. Yvonne’s was the second store I went to when I was on the hunt for my dress. The prices were a little higher than the store we had just visited, however the quality of the dresses were so much higher; plus we had our own dressing room and didn’t have to share our sales rep with anyone else. During that first visit the sale rep kept bringing out dresses that really weren’t me, and she seem to get a little snippy with my family that was just there to help, but once I really voiced my opinion she seem to understand and we found the perfect dress! I LOVE this dress! It fit my wedding and my personality to a T.

The store as a whole was wonderful though and really worked with me since I was planning my wedding from CA and wasn't making too many trips back before the wedding. After alterations my dress was amazing! I have already and will continue to recommend Yvonne’s for dress shopping! Read less
Services Used: Dress & Attire
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SamCat
Wedding:
10/8/2011
4.9/5.0
I found my perfect dress at bridal gallery by yvonne. I told them my budget was under $1000 and they said that although most of their dresses are over that price point, they still found me almost 10 dresses to try on! They had a sample dress from the year before and as soon as I tried it on I knew it was the one. It is 100% silk - the fabric alone is worth more than I paid for the whole dress! They even took a bolero that I bought online and altered it to fit perfectly with the dress.
I found my perfect dress at bridal gallery by yvonne. I told them my budget was under $1000 and they said that although Read more...
I found my perfect dress at bridal gallery by yvonne. I told them my budget was under $1000 and they said that although most of their dresses are over that price point, they still found me almost 10 dresses to try on! They had a sample dress from the year before and as soon as I tried it on I knew it was the one. It is 100% silk - the fabric alone is worth more than I paid for the whole dress! They even took a bolero that I bought online and altered it to fit perfectly with the dress. Read less
Services Used: Dress & Attire
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mariesa
Wedding:
9/26/2009
4.9/5.0
I had a wonderful experience at the Bridal Gallery by Yvonnes. They made it very special for me (as it should be) to look for and find the perfect dress. I was lucky enough to deal with Yvonne herself on many occasions and my bridal consultant Janice was very patient, helpful and kind. I love my wedding dress and my alterations were perfect. I would recommend this bridal shop to anyone looking for a wedding gown. They have very beautiful dresses and will work with you to find exactly what works.
I had a wonderful experience at the Bridal Gallery by Yvonnes. They made it very special for me (as it should be) to look Read more...
I had a wonderful experience at the Bridal Gallery by Yvonnes. They made it very special for me (as it should be) to look for and find the perfect dress. I was lucky enough to deal with Yvonne herself on many occasions and my bridal consultant Janice was very patient, helpful and kind. I love my wedding dress and my alterations were perfect. I would recommend this bridal shop to anyone looking for a wedding gown. They have very beautiful dresses and will work with you to find exactly what works. Read less
Services Used: Dress & Attire
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Kelly
Wedding:
7/10/2009
4.9/5.0
Yvonne was fantastic. She goes out of her way to ensure that her customers are satisfied. The dresses are beautiful and the dressing rooms are huge! You recieve a lot of attention and really feel like a bride. They managed to alter my dress to make it 10 sizes smaller because it was discontinued and only had a sample size which was way too big. The seemstress is a miracle worker! Bridal Gallery was by far the nicest place that I visited during my dress search.
Yvonne was fantastic. She goes out of her way to ensure that her customers are satisfied. The dresses are beautiful and Read more...
Yvonne was fantastic. She goes out of her way to ensure that her customers are satisfied. The dresses are beautiful and the dressing rooms are huge! You recieve a lot of attention and really feel like a bride. They managed to alter my dress to make it 10 sizes smaller because it was discontinued and only had a sample size which was way too big. The seemstress is a miracle worker! Bridal Gallery was by far the nicest place that I visited during my dress search. Read less
Services Used: Dress & Attire
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Kristen
Wedding:
8/5/2006
4.9/5.0
Bridesmaid dresses were beautiful, on time, service was personal... excellent, would definitely recommend!
Bridesmaid dresses were beautiful, on time, service was personal... excellent, would definitely recommend!
Bridesmaid dresses were beautiful, on time, service was personal... excellent, would definitely recommend! Read less
Services Used: Dress & Attire
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Emily
Wedding:
6/14/2014
4.8/5.0
I bought my wedding gown from Bridal Gallery by Yvonne and the process (which I've heard can be grueling) was so easy! Not only was I lucky enough to find my gown on my first trip, but the selection was amazing. The staff was very attentive and really listened to what I was looking for in my dress. I live out of town and had very limited days/times that I could come back for fittings but that was not an issue, they worked very hard and did an amazing job with alterations and getting the dress ready for my big day.
I bought my wedding gown from Bridal Gallery by Yvonne and the process (which I've heard can be grueling) was so easy! Not Read more...
I bought my wedding gown from Bridal Gallery by Yvonne and the process (which I've heard can be grueling) was so easy! Not only was I lucky enough to find my gown on my first trip, but the selection was amazing. The staff was very attentive and really listened to what I was looking for in my dress. I live out of town and had very limited days/times that I could come back for fittings but that was not an issue, they worked very hard and did an amazing job with alterations and getting the dress ready for my big day. Read less
Services Used: Dress & Attire
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Ashley
Wedding:
9/2/2012
4.8/5.0
I grew up in upstate NY, but currently live in Maryland. I went there during Christmas/New Year's break from work thinking I would just go look at some dresses with my parents, but I ended up finding my dress! I had wanted a dress with a one shoulder strap so they added one for me and I loved it.They were flexible with the dress fittings and alterations since I live down in MD. I had gotten so many compliments on my dress and even the videographer commented that he loved my dress and said it was the most unique one he has seen (and he said he seen a ton).
I would recommend any bride to go there.
I grew up in upstate NY, but currently live in Maryland. I went there during Christmas/New Year's break from work thinking Read more...
I grew up in upstate NY, but currently live in Maryland. I went there during Christmas/New Year's break from work thinking I would just go look at some dresses with my parents, but I ended up finding my dress! I had wanted a dress with a one shoulder strap so they added one for me and I loved it.They were flexible with the dress fittings and alterations since I live down in MD. I had gotten so many compliments on my dress and even the videographer commented that he loved my dress and said it was the most unique one he has seen (and he said he seen a ton).
I would recommend any bride to go there. Read less
Services Used: Dress & Attire
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MBlanchard
Wedding:
6/18/2011
4.8/5.0
This was the first boutique I looked in for a wedding dress, and fell in love! All of the employees were so helpful and really knew what I was looking for!

The only downfall was the days you could make an appointment for alterations, but they did a great job!
This was the first boutique I looked in for a wedding dress, and fell in love! All of the employees were so helpful and Read more...
This was the first boutique I looked in for a wedding dress, and fell in love! All of the employees were so helpful and really knew what I was looking for!

The only downfall was the days you could make an appointment for alterations, but they did a great job! Read less
Services Used: Dress & Attire
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rose
Wedding:
6/12/2009
4.8/5.0
ok so i'm the mother of the bride But... I 'm not gonna look like one thanks to this store ...Pictures to come...
ok so i'm the mother of the bride But... I 'm not gonna look like one thanks to this store ...Pictures to come...
ok so i'm the mother of the bride But... I 'm not gonna look like one thanks to this store ...Pictures to come... Read less
Services Used: Dress & Attire
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fyplayer2
Wedding:
5/23/2009
4.8/5.0
I purchased my veil and shoes from Yvonne's. I had purchased my dress in NYC, and was just looking for some accessories. I came in with my mother and looked at the pieces she had. When the staff found out I had bought my dress elsewhere they graciously offered me to come back with the dress to do an accessories fitting! I was thrilled with the result and their professional courtesy to me! I did order a bracelet, but when Yvonne was having trouble with the manufacturer, she immediately called us to let us know of the problems, and offered a refund so I could find something else (this was 6 months before the wedding!) I really appreciated her being up front about the potential problem (unlike other bridal vendors in the area...please see my other reviews!).

My mother purchased her gown here as well as alterations and looked absolutely stunning!
I purchased my veil and shoes from Yvonne's. I had purchased my dress in NYC, and was just looking for some accessories. I Read more...
I purchased my veil and shoes from Yvonne's. I had purchased my dress in NYC, and was just looking for some accessories. I came in with my mother and looked at the pieces she had. When the staff found out I had bought my dress elsewhere they graciously offered me to come back with the dress to do an accessories fitting! I was thrilled with the result and their professional courtesy to me! I did order a bracelet, but when Yvonne was having trouble with the manufacturer, she immediately called us to let us know of the problems, and offered a refund so I could find something else (this was 6 months before the wedding!) I really appreciated her being up front about the potential problem (unlike other bridal vendors in the area...please see my other reviews!).

My mother purchased her gown here as well as alterations and looked absolutely stunning! Read less
Services Used: Dress & Attire
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kimisgro
Wedding:
10/3/2008
4.8/5.0
The staff is the best! Never felt rushed and were happy to allow the wedding party to interject their thoughts on each dress. I would hightly recommend this gallery.
The staff is the best! Never felt rushed and were happy to allow the wedding party to interject their thoughts on each Read more...
The staff is the best! Never felt rushed and were happy to allow the wedding party to interject their thoughts on each dress. I would hightly recommend this gallery. Read less
Services Used: Dress & Attire
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Kate
Wedding:
10/21/2007
4.8/5.0
Awesome job overall. Dress was perfect service was exceptional. Excellent alterations
Awesome job overall. Dress was perfect service was exceptional. Excellent alterations
Awesome job overall. Dress was perfect service was exceptional. Excellent alterations Read less
Services Used: Dress & Attire
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Jennifer
Wedding:
10/8/2006
4.8/5.0
I checked out a few places, and I really felt special at Yvonne's. You get a private dressing room and a personal shopper who tries to get a feel for your taste. There's a small sofa in the dressing room so you can bring a few friends or family with you. It makes the dress shopping much more fun.
I checked out a few places, and I really felt special at Yvonne's. You get a private dressing room and a personal shopper Read more...
I checked out a few places, and I really felt special at Yvonne's. You get a private dressing room and a personal shopper who tries to get a feel for your taste. There's a small sofa in the dressing room so you can bring a few friends or family with you. It makes the dress shopping much more fun. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.7/5.0
Very helpful and provided a wonderful experience.
Very helpful and provided a wonderful experience.
Very helpful and provided a wonderful experience. Read less
Services Used: Dress & Attire
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RCahill81211
Wedding:
8/12/2011
4.7/5.0
I never thought I'd find the perfect dress for me but as soon as I went to Yvonne's the first dress I tried on was the one! I loved my dress and the amount of attention Yvonne's gives to every bride is great! They make you feel comfortable and listen to exactly what you want!!
I never thought I'd find the perfect dress for me but as soon as I went to Yvonne's the first dress I tried on was the Read more...
I never thought I'd find the perfect dress for me but as soon as I went to Yvonne's the first dress I tried on was the one! I loved my dress and the amount of attention Yvonne's gives to every bride is great! They make you feel comfortable and listen to exactly what you want!! Read less
Services Used: Dress & Attire
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David
Wedding:
10/15/2010
4.7/5.0
Wonderful shop. Yvonne is a wonderful woman and will make sure you look your best and feel happy and confident in your gown. They also offer dress preservation services.
Wonderful shop. Yvonne is a wonderful woman and will make sure you look your best and feel happy and confident in your Read more...
Wonderful shop. Yvonne is a wonderful woman and will make sure you look your best and feel happy and confident in your gown. They also offer dress preservation services. Read less
Services Used: Dress & Attire, Unique Services
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Carly
Wedding:
5/31/2009
4.7/5.0
The ladies at Yvonne's Gallery were great to work with! I went to just about every bridal shop in the Capital District and I felt the most special and welcomed at Yvonne's. Their dress selection is varied in price and style and the seamtresses are exceptionally skilled! I felt amazing in my gown!!!
The ladies at Yvonne's Gallery were great to work with! I went to just about every bridal shop in the Capital District and Read more...
The ladies at Yvonne's Gallery were great to work with! I went to just about every bridal shop in the Capital District and I felt the most special and welcomed at Yvonne's. Their dress selection is varied in price and style and the seamtresses are exceptionally skilled! I felt amazing in my gown!!! Read less
Services Used: Dress & Attire
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lizziebeth730
Wedding:
10/11/2008
4.7/5.0
My dress was beautiful and I didn't feel pressured to purchase a more expensive dress than I could afford. While I found most of the service outstanding, there were times when I felt the service on the phone could have been better. I was an out of town bride and alerted them to this when we purchased the dress. Several times on the phone when I was attempting to shedule fittings I was told they were only done on weekday afternoons. When I explained it would not be possible to do this and needed a Saturday appt I was treated with a little bit of attitude.... generally though I called back and spoke to Yvonne directly who would work with me to figure out a way for me to get in there on a weekend.

All in all the dress was perfect and I am sad I only got to where it that one time!
My dress was beautiful and I didn't feel pressured to purchase a more expensive dress than I could afford. While I found Read more...
My dress was beautiful and I didn't feel pressured to purchase a more expensive dress than I could afford. While I found most of the service outstanding, there were times when I felt the service on the phone could have been better. I was an out of town bride and alerted them to this when we purchased the dress. Several times on the phone when I was attempting to shedule fittings I was told they were only done on weekday afternoons. When I explained it would not be possible to do this and needed a Saturday appt I was treated with a little bit of attitude.... generally though I called back and spoke to Yvonne directly who would work with me to figure out a way for me to get in there on a weekend.

All in all the dress was perfect and I am sad I only got to where it that one time! Read less
Services Used: Dress & Attire
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Kyra
Wedding:
11/9/2013
4.6/5.0
I purchased my dress at Yvonnes and was thrilled when I finally said, "This is the one!" It had been a long process, and after having that moment 3 times, I wasn't sure I would ever find the dress. After trying on a few dresses and leaving unsure, my mom and mother-in-law returned to Yvonne's the same day to try on the same dress again. Janice, my consultant, was very patient with me. Each time I returned for fittings, I was treated with nothing but respect and shared excitement for my big day. At my final fitting, I was extrememly nervous that the dress was still a little too snug and I wouldn't be able to breathe comfortably. Let me just say, their seamstress is AMAZING! While in the dress, she snipped and sewed and fixed things right up! I couldn't believe how perfect it was when I stepped into it on the big day. Although I found the alterations to be a bit on the high end, I will say, they did taylor the dress (as well as the two moms' dresses) perfectly!!
I purchased my dress at Yvonnes and was thrilled when I finally said, "This is the one!" It had been a long process, and Read more...
I purchased my dress at Yvonnes and was thrilled when I finally said, "This is the one!" It had been a long process, and after having that moment 3 times, I wasn't sure I would ever find the dress. After trying on a few dresses and leaving unsure, my mom and mother-in-law returned to Yvonne's the same day to try on the same dress again. Janice, my consultant, was very patient with me. Each time I returned for fittings, I was treated with nothing but respect and shared excitement for my big day. At my final fitting, I was extrememly nervous that the dress was still a little too snug and I wouldn't be able to breathe comfortably. Let me just say, their seamstress is AMAZING! While in the dress, she snipped and sewed and fixed things right up! I couldn't believe how perfect it was when I stepped into it on the big day. Although I found the alterations to be a bit on the high end, I will say, they did taylor the dress (as well as the two moms' dresses) perfectly!! Read less
Services Used: Dress & Attire
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Gemma
Wedding:
5/28/2013
4.6/5.0
Excellent, seamstress was very helpful and I cant thank them enough
Excellent, seamstress was very helpful and I cant thank them enough
Excellent, seamstress was very helpful and I cant thank them enough Read less
Services Used: Dress & Attire
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Sue
Wedding:
4/12/2013
4.6/5.0
My daughter went to Yvonne's when she heard that David Tutera chose her shop to showcase his exquisite designs. It was evident from the moment you walked through their door why they were chosen. She was greeted by Janice ( her bridal consultant) and led her to a private bridal suite, where there was room for family and friend to share this experience. Kristy did find her dream dress that day. It was a David Tutera design. It. Was truly spectacular !!! Thank you Yvonne for such a wonderful experience . Thank you marge ( seamstress) for being such perfectionist at what you do.
My daughter went to Yvonne's when she heard that David Tutera chose her shop to showcase his exquisite designs. It was Read more...
My daughter went to Yvonne's when she heard that David Tutera chose her shop to showcase his exquisite designs. It was evident from the moment you walked through their door why they were chosen. She was greeted by Janice ( her bridal consultant) and led her to a private bridal suite, where there was room for family and friend to share this experience. Kristy did find her dream dress that day. It was a David Tutera design. It. Was truly spectacular !!! Thank you Yvonne for such a wonderful experience . Thank you marge ( seamstress) for being such perfectionist at what you do. Read less
Services Used: Dress & Attire
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Amy
Wedding:
5/5/2012
4.6/5.0
I got my gown and my bridesmaids dresses at Yvonne's and the service was great! I was so glad to get all dresses at the same shop! The woman I had to help me with my dress was fabulous, and asked for her each time! I also ordered my bra at Yvonnes, and was totally worth every penny! My bridesmaids loved their dresses - short, flowy, and springy! I would recommend any bride to get her dress at Yvonnes!
I got my gown and my bridesmaids dresses at Yvonne's and the service was great! I was so glad to get all dresses at the Read more...
I got my gown and my bridesmaids dresses at Yvonne's and the service was great! I was so glad to get all dresses at the same shop! The woman I had to help me with my dress was fabulous, and asked for her each time! I also ordered my bra at Yvonnes, and was totally worth every penny! My bridesmaids loved their dresses - short, flowy, and springy! I would recommend any bride to get her dress at Yvonnes! Read less
Services Used: Dress & Attire
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Tami
Wedding:
6/27/2009
4.6/5.0
Bridal Gallery by Yvonne was great! I was so pleased with my beautiful Maggie Soterro dress. The dress was strapless and a really wanted sleaves which their seamstress gladly put on for me. I had actually purchased extra fabric that matched my dress for her to make them out of. However at my first fitting I discovered in the shop some premade cap sleeves that I actually liked better. Since I had already paid $60 for a yard of the lace from my dress, Yvonne happily made the exchange and asked me only to pay the difference in price for the sleeves. My alterations were perfect as was the dress.
Bridal Gallery by Yvonne was great! I was so pleased with my beautiful Maggie Soterro dress. The dress was strapless and a Read more...
Bridal Gallery by Yvonne was great! I was so pleased with my beautiful Maggie Soterro dress. The dress was strapless and a really wanted sleaves which their seamstress gladly put on for me. I had actually purchased extra fabric that matched my dress for her to make them out of. However at my first fitting I discovered in the shop some premade cap sleeves that I actually liked better. Since I had already paid $60 for a yard of the lace from my dress, Yvonne happily made the exchange and asked me only to pay the difference in price for the sleeves. My alterations were perfect as was the dress. Read less
Services Used: Dress & Attire
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tbunny
Wedding:
6/14/2009
4.6/5.0
Bridal Gallery By Yvonne found me "my perfect dress" so I can't give them enough praise. Basically I told them what I was looking for, and they brought me the dress I have been dreaming of all my life. It was a bit expensive, particularly for the accessories, but the whole package came together perfectly. I wouldn't change a single thing about my outfit on my wedding day, so I think they did a fantastic job! As a bonus, Yvonne, the shop owner, was so very sweet and attentive. Not something you see too often.
Bridal Gallery By Yvonne found me "my perfect dress" so I can't give them enough praise. Basically I told them what I was Read more...
Bridal Gallery By Yvonne found me "my perfect dress" so I can't give them enough praise. Basically I told them what I was looking for, and they brought me the dress I have been dreaming of all my life. It was a bit expensive, particularly for the accessories, but the whole package came together perfectly. I wouldn't change a single thing about my outfit on my wedding day, so I think they did a fantastic job! As a bonus, Yvonne, the shop owner, was so very sweet and attentive. Not something you see too often. Read less
Services Used: Dress & Attire
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Tiffany
Wedding:
9/16/2006
4.6/5.0
The service that I received at Yvonne's not only for my wedding, but for friend's weddings was of the highest level! They truly go out of their way to make you comfortable and happy. I went to so many bridal stores looking for a dress and honestly, Yvonne's had the BEST service out of all of the ones I went to in the capital district! It is an experience to go there and try on dresses. I would rather pay a little more for a dress to get the level of service I received at Yvonne's! I am a bigger woman, and they made me feel like a PRINCESS, not an outcast like other places. I tell all my friends who are getting married to go there!
The service that I received at Yvonne's not only for my wedding, but for friend's weddings was of the highest level! They Read more...
The service that I received at Yvonne's not only for my wedding, but for friend's weddings was of the highest level! They truly go out of their way to make you comfortable and happy. I went to so many bridal stores looking for a dress and honestly, Yvonne's had the BEST service out of all of the ones I went to in the capital district! It is an experience to go there and try on dresses. I would rather pay a little more for a dress to get the level of service I received at Yvonne's! I am a bigger woman, and they made me feel like a PRINCESS, not an outcast like other places. I tell all my friends who are getting married to go there! Read less
Services Used: Dress & Attire
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Laura
Wedding:
11/11/2011
4.5/5.0
I loved my dress! They were friendly, affordable, and professional. I loved that the dresses was gorgeous, detailed, and yet within a reasonable price. My only complaint is that once I bought my dress it sometimes seemed that I was not a priority. I would go to there again as I did enjoy the staff and selection.
I loved my dress! They were friendly, affordable, and professional. I loved that the dresses was gorgeous, detailed, and Read more...
I loved my dress! They were friendly, affordable, and professional. I loved that the dresses was gorgeous, detailed, and yet within a reasonable price. My only complaint is that once I bought my dress it sometimes seemed that I was not a priority. I would go to there again as I did enjoy the staff and selection. Read less
Services Used: Dress & Attire
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John
Wedding:
1/20/2010
4.5/5.0
Great customer service and tonnes of options. They worked with me until I found the perfect dress. Ordered attendants and flower girl dresses there as well.
Great customer service and tonnes of options. They worked with me until I found the perfect dress. Ordered attendants and Read more...
Great customer service and tonnes of options. They worked with me until I found the perfect dress. Ordered attendants and flower girl dresses there as well. Read less
Services Used: Dress & Attire
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Allison
Wedding:
10/10/2009
4.5/5.0
Everyone was very nice and accommodating of us for my initial shopping and following fittings. Allow for extra time when attending fittings, mine were late in the evening and they usually run a little behind.
Everyone was very nice and accommodating of us for my initial shopping and following fittings. Allow for extra time when Read more...
Everyone was very nice and accommodating of us for my initial shopping and following fittings. Allow for extra time when attending fittings, mine were late in the evening and they usually run a little behind. Read less
Services Used: Dress & Attire
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mokate17
Wedding:
9/12/2009
4.4/5.0
While I think Yvonne's takes advantage of upsell opportunities, and makes themselves SEEM more exclusive than they are, the quality of service was the best of any dress shop I visited (and I visited MANY!) I had a difficult dress to fit, and I paid and arm and a leg for alterations, but the seamstress at Yvonnes spent many hours with me getting it just right. They were always reassuring, professional and helpful. Best bargain in the Albany area? No. Nice place to buy a dress where they will MAKE SURE it's right? Yes!
While I think Yvonne's takes advantage of upsell opportunities, and makes themselves SEEM more exclusive than they are, Read more...
While I think Yvonne's takes advantage of upsell opportunities, and makes themselves SEEM more exclusive than they are, the quality of service was the best of any dress shop I visited (and I visited MANY!) I had a difficult dress to fit, and I paid and arm and a leg for alterations, but the seamstress at Yvonnes spent many hours with me getting it just right. They were always reassuring, professional and helpful. Best bargain in the Albany area? No. Nice place to buy a dress where they will MAKE SURE it's right? Yes! Read less
Services Used: Dress & Attire
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Judy
Wedding:
9/27/2008
4.3/5.0
The saleswomen do not work on commission so there are no pushy pandas as I like to call them. They have a great selection of dresses although they are brought to you while you wait in a private bridal suite. I thought this would bother me (no being able to look at the dresses myself) but when I was at other stores where you could do that, it was very overwhelming. If you bring pictures it will help the Yvonne's salesladies.
The saleswomen do not work on commission so there are no pushy pandas as I like to call them. They have a great selection Read more...
The saleswomen do not work on commission so there are no pushy pandas as I like to call them. They have a great selection of dresses although they are brought to you while you wait in a private bridal suite. I thought this would bother me (no being able to look at the dresses myself) but when I was at other stores where you could do that, it was very overwhelming. If you bring pictures it will help the Yvonne's salesladies. Read less
Services Used: Dress & Attire
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Private User
Wedding:
6/27/2014
4.2/5.0
Beautiful dress options! Bought my dress in February and just tried it on again and it looks amazing!
Beautiful dress options! Bought my dress in February and just tried it on again and it looks amazing!
Beautiful dress options! Bought my dress in February and just tried it on again and it looks amazing! Read less
Services Used: Dress & Attire
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Becki
Wedding:
6/22/2013
4.2/5.0
I had a great experience when it came to dealing with the consultants and Yvonne when making an appointment, picking out my dress and going in and trying it on when it came in!!

The only thing that stressed me out was the seamstress. In my first fitting, I felt very rushed, I felt that she wasn't listening to me when I explained what I wanted and I felt that I was wasting her time. Needless to say at my 2nd (final) fitting, more alterations had to be done so I couldn't bring it home that day. I did put my foot down at the 2nd fitting and told her what needed to be fixed- she was a bit nicer, but I shouldn't have been super stressed going into that 2nd fitting.

The only other thing that was a tad annoying was they only do fittings/alterations on Tuesdays. It would have been slightly helpful if there was another day available, although I didn't ask if I would be able to come in on another day. They may have been flexible and said "yes- we'll work with you", but it wasn't an original option, so I just changed my schedule to get there on Tuesdays.
I had a great experience when it came to dealing with the consultants and Yvonne when making an appointment, picking out Read more...
I had a great experience when it came to dealing with the consultants and Yvonne when making an appointment, picking out my dress and going in and trying it on when it came in!!

The only thing that stressed me out was the seamstress. In my first fitting, I felt very rushed, I felt that she wasn't listening to me when I explained what I wanted and I felt that I was wasting her time. Needless to say at my 2nd (final) fitting, more alterations had to be done so I couldn't bring it home that day. I did put my foot down at the 2nd fitting and told her what needed to be fixed- she was a bit nicer, but I shouldn't have been super stressed going into that 2nd fitting.

The only other thing that was a tad annoying was they only do fittings/alterations on Tuesdays. It would have been slightly helpful if there was another day available, although I didn't ask if I would be able to come in on another day. They may have been flexible and said "yes- we'll work with you", but it wasn't an original option, so I just changed my schedule to get there on Tuesdays. Read less
Services Used: Dress & Attire
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natalierodc1
Wedding:
10/9/2009
4.2/5.0
The person who worked me was amazing. The owner was not as easy to work with she tried to change the price after I had already paid. I loved my dress the price was amazing my sales lady was so nice to me. The alterations were done very well.
The person who worked me was amazing. The owner was not as easy to work with she tried to change the price after I had Read more...
The person who worked me was amazing. The owner was not as easy to work with she tried to change the price after I had already paid. I loved my dress the price was amazing my sales lady was so nice to me. The alterations were done very well. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
9/22/2012
4.0/5.0
I LOVED my dress and the owner of this shop Yvonne is wonderful to work with. I unfortunately worked with a woman named Janice a lot and I found her very unfriendly and negative. Every time I met with her I had a poor experience but aside from her I LOVED my gown, the woman who did my alterations is amazing and I 100% would work with her again. Yvonne is a lovely woman and makes you feel really special. All the sample sizes in the shop are reasonable sizes (8, 10, 12 etc) So the average woman can fit into the samples to at least get an idea of how it would look. I went other places and only had size 2's to try on and it simply wouldn't work for me. I wish they would remodel their bathroom and the walk way to it. For a shop with such high end items I think they could improve on the experience.
I LOVED my dress and the owner of this shop Yvonne is wonderful to work with. I unfortunately worked with a woman named Read more...
I LOVED my dress and the owner of this shop Yvonne is wonderful to work with. I unfortunately worked with a woman named Janice a lot and I found her very unfriendly and negative. Every time I met with her I had a poor experience but aside from her I LOVED my gown, the woman who did my alterations is amazing and I 100% would work with her again. Yvonne is a lovely woman and makes you feel really special. All the sample sizes in the shop are reasonable sizes (8, 10, 12 etc) So the average woman can fit into the samples to at least get an idea of how it would look. I went other places and only had size 2's to try on and it simply wouldn't work for me. I wish they would remodel their bathroom and the walk way to it. For a shop with such high end items I think they could improve on the experience. Read less
Services Used: Dress & Attire
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Private User
Wedding:
7/26/2013
3.9/5.0
My dress was an absolute dream! The staff at Yvonne's are very helpful and thorough.

While purchasing my dress I was told the max for alterations was about $350-$370 (I can't rememeber which one) but I would be no where near that. When I finally had it altered, my alterations were at the "Max" although i only had it hemmed and then charged an additional $20 for bra inserts put in. I had a pretty detailed dress but thought it was a little much.

I called about preservation and brought in my dress and was quoted two different prices and was refused the original quote, which was only about a $20 difference, which I can afford but don't understand why they wouldn't stick by their customer service as I'm sure they could afford the $20 as well.

My dress came unbustled about 15 times throughout my wedding night. Every time I danced or sat down, so that cost me a lot of time that I was not happy to lose. It was very annoying. And it wasn't the person bustling it- it was the bustle.

I didn't have a horrible experience by any means. I think Yvonne's is a good bridal shop. I do think I could have had a better experience. Money is one thing, but the time the bustling took away from my night was something I cannot replace.
My dress was an absolute dream! The staff at Yvonne's are very helpful and thorough.

While purchasing my dress I Read more...
My dress was an absolute dream! The staff at Yvonne's are very helpful and thorough.

While purchasing my dress I was told the max for alterations was about $350-$370 (I can't rememeber which one) but I would be no where near that. When I finally had it altered, my alterations were at the "Max" although i only had it hemmed and then charged an additional $20 for bra inserts put in. I had a pretty detailed dress but thought it was a little much.

I called about preservation and brought in my dress and was quoted two different prices and was refused the original quote, which was only about a $20 difference, which I can afford but don't understand why they wouldn't stick by their customer service as I'm sure they could afford the $20 as well.

My dress came unbustled about 15 times throughout my wedding night. Every time I danced or sat down, so that cost me a lot of time that I was not happy to lose. It was very annoying. And it wasn't the person bustling it- it was the bustle.

I didn't have a horrible experience by any means. I think Yvonne's is a good bridal shop. I do think I could have had a better experience. Money is one thing, but the time the bustling took away from my night was something I cannot replace. Read less
Services Used: Dress & Attire
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SoontobeMrsDelZ
Wedding:
10/17/2009
3.9/5.0
When I first went to Bridal Gallery they were wonderful they were attentive and anything I wanted could be done. Great! They order my dress I go for my first fitting and the sales woman was so rushed and didn't care she told me my dress didn't fit and made it look to short because she did not do the proper adjustments. I left very upset..I called and spoke to another woman within minutes I had to owner calling me apologizing and wanted me to come in! I went back in everything was wonderful I was told I would have the owner for the following fittings...well I never saw her again! I went back for my alterations and I had a sales woman arguing with me about a bra for my dress (My dress had one built in already I wasn't going to wear another one). She argued with me left the room saying you could take it up with the seamstress but usually our bustier girls where bras! I went back after my alterations were done...my bussle was wrong and there was a crease in my dress that they refused to fix saying it was the way the dress is on my body...Needless to say a lot of my pictures by the end of the night have that crease!
When I first went to Bridal Gallery they were wonderful they were attentive and anything I wanted could be done. Great! Read more...
When I first went to Bridal Gallery they were wonderful they were attentive and anything I wanted could be done. Great! They order my dress I go for my first fitting and the sales woman was so rushed and didn't care she told me my dress didn't fit and made it look to short because she did not do the proper adjustments. I left very upset..I called and spoke to another woman within minutes I had to owner calling me apologizing and wanted me to come in! I went back in everything was wonderful I was told I would have the owner for the following fittings...well I never saw her again! I went back for my alterations and I had a sales woman arguing with me about a bra for my dress (My dress had one built in already I wasn't going to wear another one). She argued with me left the room saying you could take it up with the seamstress but usually our bustier girls where bras! I went back after my alterations were done...my bussle was wrong and there was a crease in my dress that they refused to fix saying it was the way the dress is on my body...Needless to say a lot of my pictures by the end of the night have that crease! Read less
Services Used: Dress & Attire
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jetien
Wedding:
11/13/2010
3.8/5.0
First things first, I love love love my wedding dress so I feel I have to praise Yvonne's for that!!! In the end, it fit perfect and it truly was a dream... but the alterations process did have me quite stressed out and I wish it had gone another way! The seamstress I worked with was blunt, bordering rude at times and difficult to work with... eventually Yvonne herself needed to be involved with all my future fitting appointments and she was very sweet and helpful. There was a mis-communication with what I thought was my final fitting appointment... they thought I was coming in just to get re-pinned because I was losing more weight! It was very stressful to roll into the shop 2 weeks before your wedding anticipating the dress being completely done and to find out it hadn't been sewed at all! And on top of that, my MOH had driven from Vermont on a Tuesday for this! Yvonne compensated us with movie tickets and a gas card for my MOH which was a really nice gesture... Again, in the end it was perfection so in general, I would recommend Yvonne's to anyone, as long as they understand the fittings might be stressful.
First things first, I love love love my wedding dress so I feel I have to praise Yvonne's for that!!! In the end, it fit Read more...
First things first, I love love love my wedding dress so I feel I have to praise Yvonne's for that!!! In the end, it fit perfect and it truly was a dream... but the alterations process did have me quite stressed out and I wish it had gone another way! The seamstress I worked with was blunt, bordering rude at times and difficult to work with... eventually Yvonne herself needed to be involved with all my future fitting appointments and she was very sweet and helpful. There was a mis-communication with what I thought was my final fitting appointment... they thought I was coming in just to get re-pinned because I was losing more weight! It was very stressful to roll into the shop 2 weeks before your wedding anticipating the dress being completely done and to find out it hadn't been sewed at all! And on top of that, my MOH had driven from Vermont on a Tuesday for this! Yvonne compensated us with movie tickets and a gas card for my MOH which was a really nice gesture... Again, in the end it was perfection so in general, I would recommend Yvonne's to anyone, as long as they understand the fittings might be stressful. Read less
Services Used: Dress & Attire
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ashleighy02
Wedding:
9/24/2011
3.6/5.0
I had a pretty good experience with them. I was at an alterations appointment, and waited for over an hour. I had checked in with them, but they thought I was waiting for something else I guess.

Had straps added to my gown and the first person I hugged after the ceremony one popped. Later the other one did too. If I had wanted strapless I wouldn't have paid the extra, which was quite a bit.
I had a pretty good experience with them. I was at an alterations appointment, and waited for over an hour. I had checked Read more...
I had a pretty good experience with them. I was at an alterations appointment, and waited for over an hour. I had checked in with them, but they thought I was waiting for something else I guess.

Had straps added to my gown and the first person I hugged after the ceremony one popped. Later the other one did too. If I had wanted strapless I wouldn't have paid the extra, which was quite a bit. Read less
Services Used: Dress & Attire
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Nicole
Wedding:
9/20/2008
3.6/5.0
I have very mixed feelings about Yvonne's. I found my dress there and it was amazing-- they stayed within my budget and helped me find exactly what I was looking for. That first time I felt special, I was treated wonderfully-- it was all around great. I left recommending Yvonne's to everyone.

My dress came in about 6 months later. I went in to see it, and then for the first fitting, and then the final fitting. Every single one of those appointments my mom and I were made to wait 25 minutes or more (one time it was more than 40 minutes), and every single time we were treated rudely by the receptionist when we inquired about the wait. As an out of town bride I was always scheduling multiple appointments when I was in town-- I was very irritated that they were so disrespectful of our time. (I witnessed another bride and mother being treated the same way when they complained about the wait time). Once we did get in, we were made to feel like we should be rushing, like the consultant's time was being wasted. At my first fitting, I said I wanted to order shoes-- they were not ordered for me and I had to do that at the last minute. I felt like she was so concerned with rushing us out of there that she forgot to even write down that I wanted to order the shoes.

The seamstress did a great job, and every time we spoke to Yvonne herself she was wonderful. Our last visit to the shop was great-- everyone was friendly, and I felt like I did my first time there. My dress was altered perfectly and it looked beautiful.

I really want to be able to fully recommend Yvonne's-- I don't know if Yvonne is aware how badly customers are treated if a.) they've already bought the dress and b.) Yvonne isn't on site. I have heard two other brides complain about this same issue, so it's not just me. I hope Yvonne will make the situation better for future brides-- there is so much potential for a wonderful experience from start to finish. Unfortunately, mine was not so wonderful on the days between purchasing the dress and bringing it home.
I have very mixed feelings about Yvonne's. I found my dress there and it was amazing-- they stayed within my budget and Read more...
I have very mixed feelings about Yvonne's. I found my dress there and it was amazing-- they stayed within my budget and helped me find exactly what I was looking for. That first time I felt special, I was treated wonderfully-- it was all around great. I left recommending Yvonne's to everyone.

My dress came in about 6 months later. I went in to see it, and then for the first fitting, and then the final fitting. Every single one of those appointments my mom and I were made to wait 25 minutes or more (one time it was more than 40 minutes), and every single time we were treated rudely by the receptionist when we inquired about the wait. As an out of town bride I was always scheduling multiple appointments when I was in town-- I was very irritated that they were so disrespectful of our time. (I witnessed another bride and mother being treated the same way when they complained about the wait time). Once we did get in, we were made to feel like we should be rushing, like the consultant's time was being wasted. At my first fitting, I said I wanted to order shoes-- they were not ordered for me and I had to do that at the last minute. I felt like she was so concerned with rushing us out of there that she forgot to even write down that I wanted to order the shoes.

The seamstress did a great job, and every time we spoke to Yvonne herself she was wonderful. Our last visit to the shop was great-- everyone was friendly, and I felt like I did my first time there. My dress was altered perfectly and it looked beautiful.

I really want to be able to fully recommend Yvonne's-- I don't know if Yvonne is aware how badly customers are treated if a.) they've already bought the dress and b.) Yvonne isn't on site. I have heard two other brides complain about this same issue, so it's not just me. I hope Yvonne will make the situation better for future brides-- there is so much potential for a wonderful experience from start to finish. Unfortunately, mine was not so wonderful on the days between purchasing the dress and bringing it home. Read less
Services Used: Dress & Attire
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Jomari
Wedding:
9/25/2010
3.5/5.0
I had a wonderful experience here and my dress came out simply beautiful here. The only problem I had is when I picked up the dress and they had sewed the wrong belt of my dress. I brought it right back and they insisted that was the only belt like that and the other one I clearly remember didn't exist. They kinda make me feel like it was all wedding stress and I was beginning to believe them. I left with the dress and my mother and sister in law and sister looked at the dress and was like that is not the original belt. This one's nice but the other one really made the dress. That brought me down because I knew. I just don't understand why I would be lied to when others clearly remember it too. It still bothers me. Up until this point they would've been a 5 but I don't like being lied too. Now everytime I look at photos I'm reminded that I didn't get the dress in my vision, in fact the belt that was put on I clearly hated and told them the day they were trying belts on me.
I emailed the owner but she still says there was only one belt. I'm still very upset because I can not redo my wedding day.
I had a wonderful experience here and my dress came out simply beautiful here. The only problem I had is when I picked up Read more...
I had a wonderful experience here and my dress came out simply beautiful here. The only problem I had is when I picked up the dress and they had sewed the wrong belt of my dress. I brought it right back and they insisted that was the only belt like that and the other one I clearly remember didn't exist. They kinda make me feel like it was all wedding stress and I was beginning to believe them. I left with the dress and my mother and sister in law and sister looked at the dress and was like that is not the original belt. This one's nice but the other one really made the dress. That brought me down because I knew. I just don't understand why I would be lied to when others clearly remember it too. It still bothers me. Up until this point they would've been a 5 but I don't like being lied too. Now everytime I look at photos I'm reminded that I didn't get the dress in my vision, in fact the belt that was put on I clearly hated and told them the day they were trying belts on me.
I emailed the owner but she still says there was only one belt. I'm still very upset because I can not redo my wedding day. Read less
Services Used: Dress & Attire
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Amanda
Wedding:
8/16/2008
3.5/5.0
First of all, I loved my dress!!! That part of my experience was great... and the owner is so sweet, a great woman to do business with. It was pricey but I was willing to spend more for the great dress and service. My only complaint is about their seamstress, she was very rude to my mom. My mom left crying and it kind of soured my experience with them. Though they did call her and rectify the situation with her, my call to them was never returned. Other then that, (and I am sure my situation was very rare) they were great and I loved both my dress and my bridesmaids dresses!
First of all, I loved my dress!!! That part of my experience was great... and the owner is so sweet, a great woman to do Read more...
First of all, I loved my dress!!! That part of my experience was great... and the owner is so sweet, a great woman to do business with. It was pricey but I was willing to spend more for the great dress and service. My only complaint is about their seamstress, she was very rude to my mom. My mom left crying and it kind of soured my experience with them. Though they did call her and rectify the situation with her, my call to them was never returned. Other then that, (and I am sure my situation was very rare) they were great and I loved both my dress and my bridesmaids dresses! Read less
Services Used: Dress & Attire
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Patti
Wedding:
6/11/2011
3.3/5.0
I loved my wedding dress however the seamstress who did the bustle charged me A LOT of money and the bustle was never able to be tied correctly. I ended up dragging my dress at least a foot behind me all night long. My recommendation would be to take your dress elsewhere for the alterations, it's just not worth the money to use the one there. Plus she only works on Tuesday nights so arranging for an appointment at times was difficult.
I loved my wedding dress however the seamstress who did the bustle charged me A LOT of money and the bustle was never able Read more...
I loved my wedding dress however the seamstress who did the bustle charged me A LOT of money and the bustle was never able to be tied correctly. I ended up dragging my dress at least a foot behind me all night long. My recommendation would be to take your dress elsewhere for the alterations, it's just not worth the money to use the one there. Plus she only works on Tuesday nights so arranging for an appointment at times was difficult. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
3.3/5.0
First of all I will say that the dress was perfect, but the service was lacking in almost every department. My dress was late, and had a stain on it when it arrived. Once they cleaned and pressed it for my fitting the seemstress was mad at me for wanting the bussle a certain way and walked out of my fitting !! I was in tears 3 days before my wedding over this dress. Yvonne the owner finally steped in but I recived no discount for any service and was not treated the way a new bride should be. The dresses she has are beautiful and the price is very affordable for what they have but I would not go back if I knew it was going to be the hassle that it was.
First of all I will say that the dress was perfect, but the service was lacking in almost every department. My dress was Read more...
First of all I will say that the dress was perfect, but the service was lacking in almost every department. My dress was late, and had a stain on it when it arrived. Once they cleaned and pressed it for my fitting the seemstress was mad at me for wanting the bussle a certain way and walked out of my fitting !! I was in tears 3 days before my wedding over this dress. Yvonne the owner finally steped in but I recived no discount for any service and was not treated the way a new bride should be. The dresses she has are beautiful and the price is very affordable for what they have but I would not go back if I knew it was going to be the hassle that it was. Read less
Services Used: Dress & Attire
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PrettyPracticalPlanning
Wedding:
5/29/2010
3.1/5.0
Yvonne's has an excellent selection of dresses, and the woman I worked with in choosing my dress was great, and I found a wonderful dress within my price range. We were told that minor alterations, such as a hem, would be low, and that $200 was unusual for alterations. I was very happy with the dress itself and the quality of the alterations done.

However, when my dress arrived, I worked with another Yvonne's employee who was nothing short of incredibly rude to me and my mother and maid of honor when we came in for my initial fitting. First, she informed us that any even minor alterations would cost $295 (payable only in cash). She left us by ourselves to try to figure out how to put on the dress and brought me the wrong bra size, and when I asked for my size, she argued with me that I was wrong and she was right about the size. She told me that, once I was in the dress, the seams were pulling and she wouldn't lace it more - despite the seamstress contradicting her as she went over the dress to determine alterations.

I love my dress, but I felt taken advantage of that the price for alterations changed so drastically, and that the quality of customer service varied greatly from visit to visit. I would recommend Yvonne's for their selection, but not their service.
Yvonne's has an excellent selection of dresses, and the woman I worked with in choosing my dress was great, and I found a Read more...
Yvonne's has an excellent selection of dresses, and the woman I worked with in choosing my dress was great, and I found a wonderful dress within my price range. We were told that minor alterations, such as a hem, would be low, and that $200 was unusual for alterations. I was very happy with the dress itself and the quality of the alterations done.

However, when my dress arrived, I worked with another Yvonne's employee who was nothing short of incredibly rude to me and my mother and maid of honor when we came in for my initial fitting. First, she informed us that any even minor alterations would cost $295 (payable only in cash). She left us by ourselves to try to figure out how to put on the dress and brought me the wrong bra size, and when I asked for my size, she argued with me that I was wrong and she was right about the size. She told me that, once I was in the dress, the seams were pulling and she wouldn't lace it more - despite the seamstress contradicting her as she went over the dress to determine alterations.

I love my dress, but I felt taken advantage of that the price for alterations changed so drastically, and that the quality of customer service varied greatly from visit to visit. I would recommend Yvonne's for their selection, but not their service. Read less
Services Used: Dress & Attire
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thenewmrsT_33
Wedding:
6/27/2014
2.5/5.0
Brought my bridesmaids here to get their dresses. Had exactly what I was looking for. When we arrived at the salon we were one of 2 bridal parties there. We had one consultant assigned to us, but she was also taking care of everyone else in the store, so the personal attention that I expected to have was not there. We were left to pick out dresses on our own. It was difficult to see how the dresses actually looked because, once again, the personal attention was not there. No one was there to pin the dresses and when you came out of the dressing room you were there for everyone in the store to see. Despite the fact that it wasn't the ideal experience, we ordered the dresses. I had two women in my bridal party, one who was going to be around 9 months pregnant and one was trying. Yvonne told our consultant to order the dresses much bigger, and that their seamstresses would be able to take them in. By the time the dresses came in they were HUGE. But that shouldn't have been a problem because the store told them that the seamstresses would be able to take them in. 2 hours later my 2 bridesmaids left the store with their dresses because Yvonne's couldn't accommodate their alteration needs. My problem is not with the fact that they couldn't alter them there. My problem is the fact that this is what they told my girls to do, but then they go and say that they can't accommodate them. I understand that it is hard to fit women whose size is going to change so fast, but if they weren't sure about what to do then they could have been upfront, or they could have told us it would have been difficult for their seamstresses to do. It was almost like they just wanted the sale rather than to make things go as smooth as possible for my bridesmaids. I know my experience is rare, but even if this didn't happen I still wouldn't recommend Bridal Gallery by Yvonne. If you want a special, personal, stress-free experience with your maids this is not the place to go.
Brought my bridesmaids here to get their dresses. Had exactly what I was looking for. When we arrived at the salon we were Read more...
Brought my bridesmaids here to get their dresses. Had exactly what I was looking for. When we arrived at the salon we were one of 2 bridal parties there. We had one consultant assigned to us, but she was also taking care of everyone else in the store, so the personal attention that I expected to have was not there. We were left to pick out dresses on our own. It was difficult to see how the dresses actually looked because, once again, the personal attention was not there. No one was there to pin the dresses and when you came out of the dressing room you were there for everyone in the store to see. Despite the fact that it wasn't the ideal experience, we ordered the dresses. I had two women in my bridal party, one who was going to be around 9 months pregnant and one was trying. Yvonne told our consultant to order the dresses much bigger, and that their seamstresses would be able to take them in. By the time the dresses came in they were HUGE. But that shouldn't have been a problem because the store told them that the seamstresses would be able to take them in. 2 hours later my 2 bridesmaids left the store with their dresses because Yvonne's couldn't accommodate their alteration needs. My problem is not with the fact that they couldn't alter them there. My problem is the fact that this is what they told my girls to do, but then they go and say that they can't accommodate them. I understand that it is hard to fit women whose size is going to change so fast, but if they weren't sure about what to do then they could have been upfront, or they could have told us it would have been difficult for their seamstresses to do. It was almost like they just wanted the sale rather than to make things go as smooth as possible for my bridesmaids. I know my experience is rare, but even if this didn't happen I still wouldn't recommend Bridal Gallery by Yvonne. If you want a special, personal, stress-free experience with your maids this is not the place to go. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
7/28/2012
2.4/5.0
I absolutely loved my dress and they have a lot of beautiful dresses in the shop. However, their alteration prices are astronomical! I took my dress out of the shop and got it altered elsewhere. They also ordered my dress twoo sizes too big which caused me to have to have a lot of alterations done. Lastly, the jewelry I ordered originally was out of stock and they never contacted me to let me know. It wasn't until a year later when I contacted them to check on it that they told me. Overall, their customer service is poor and although they do have beautiful dresses I would not recommend Yvonne's for any occasion.
I absolutely loved my dress and they have a lot of beautiful dresses in the shop. However, their alteration prices are Read more...
I absolutely loved my dress and they have a lot of beautiful dresses in the shop. However, their alteration prices are astronomical! I took my dress out of the shop and got it altered elsewhere. They also ordered my dress twoo sizes too big which caused me to have to have a lot of alterations done. Lastly, the jewelry I ordered originally was out of stock and they never contacted me to let me know. It wasn't until a year later when I contacted them to check on it that they told me. Overall, their customer service is poor and although they do have beautiful dresses I would not recommend Yvonne's for any occasion. Read less
Services Used: Dress & Attire
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Laurie
Wedding:
9/16/2012
2.2/5.0
The dress I chose was beautiful. The staff was very friendly when I bought my dress. When it came to time for me to have my fittings the girl working with me was rude and threw my wedding dress on the floor. She did not like anyone asking her questions. It cost me $350.00 to alter my dress and have the bussle put on it. At the ceremony the bussles broke. The dress was a pain in the butt to dance in as it would not stay up. They are great at selling you the merchandise but when you are all paid in full it seems they do not care.
The dress I chose was beautiful. The staff was very friendly when I bought my dress. When it came to time for me to have Read more...
The dress I chose was beautiful. The staff was very friendly when I bought my dress. When it came to time for me to have my fittings the girl working with me was rude and threw my wedding dress on the floor. She did not like anyone asking her questions. It cost me $350.00 to alter my dress and have the bussle put on it. At the ceremony the bussles broke. The dress was a pain in the butt to dance in as it would not stay up. They are great at selling you the merchandise but when you are all paid in full it seems they do not care. Read less
Services Used: Dress & Attire
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Jaep129
Wedding:
7/18/2008
1.4/5.0
We went to Bridal Gallery by Yvonne even though the Bride (my BF) new it didnt get the best reviews b/c she refused to go to Davids Bridal and that was the only weekend we can all meet. Anyway, we had a great experience while there but the dresses were expensive. Again my BF didnt care (also b/c she was not buying a dress). Well after 3 months of not hearing from them I called. Guess what??? They didnt order the dresses. She is now understanding why they got a horrible rating.
We went to Bridal Gallery by Yvonne even though the Bride (my BF) new it didnt get the best reviews b/c she refused to go Read more...
We went to Bridal Gallery by Yvonne even though the Bride (my BF) new it didnt get the best reviews b/c she refused to go to Davids Bridal and that was the only weekend we can all meet. Anyway, we had a great experience while there but the dresses were expensive. Again my BF didnt care (also b/c she was not buying a dress). Well after 3 months of not hearing from them I called. Guess what??? They didnt order the dresses. She is now understanding why they got a horrible rating. Read less
Services Used: Dress & Attire
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Elizabeth
Wedding:
8/18/2007
1.4/5.0
The experience started out great with Bridal Gallery by Yvonne, the folks were very accommodating and I thought the prices were affordable. Then I decided to only get my bridesmaids gowns there and to go elsewhere for you bridal dress and it all fell apart. My girls were measured for their gowns, and then called back in to be “remeasured,” as the first time was incorrect. This led to one girl being sold a dress that was far too small for her. When she called and told them she needed help with having it made bigger, and that it needed to be done ASAP, the told her to find another seamstress. Also, due to my own fault, the dresses were ordered late, but I was told I could pay a “rush fee,” of $200 for 6 dresses, which I did. The dresses were scheduled to ship on June 20th and arrive on the 28th. When I called the week of the 28th to be sure they shipped, they hadn’t yet, and no one had called me to let me know. They didn’t ship until 2 weeks before the non-rush ship day, but I still had to pay the $200. Not to mention that they refused to help the girls with the alterations in any kind of rushed fashion. When I sent them a letter to ask what would happen if my dresses did not arrive on time, I never heard back from them. I would not recommend this place to anyone who wants things done and done right.
The experience started out great with Bridal Gallery by Yvonne, the folks were very accommodating and I thought the prices Read more...
The experience started out great with Bridal Gallery by Yvonne, the folks were very accommodating and I thought the prices were affordable. Then I decided to only get my bridesmaids gowns there and to go elsewhere for you bridal dress and it all fell apart. My girls were measured for their gowns, and then called back in to be “remeasured,” as the first time was incorrect. This led to one girl being sold a dress that was far too small for her. When she called and told them she needed help with having it made bigger, and that it needed to be done ASAP, the told her to find another seamstress. Also, due to my own fault, the dresses were ordered late, but I was told I could pay a “rush fee,” of $200 for 6 dresses, which I did. The dresses were scheduled to ship on June 20th and arrive on the 28th. When I called the week of the 28th to be sure they shipped, they hadn’t yet, and no one had called me to let me know. They didn’t ship until 2 weeks before the non-rush ship day, but I still had to pay the $200. Not to mention that they refused to help the girls with the alterations in any kind of rushed fashion. When I sent them a letter to ask what would happen if my dresses did not arrive on time, I never heard back from them. I would not recommend this place to anyone who wants things done and done right. Read less
Services Used: Dress & Attire
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Clare
Wedding:
1/12/2013
0.8/5.0
AWFUL SERVICE! I went to sop for my gown at Yvonne's and it was my first store. I was so excited to begin looking, but the woman who greeted me and worked wit me was HORRIBLY RUDE and really very unwelcoming. She treated me as if I should feel lucky to have her and be looking at the gowns. She insulted my bridesmaid and showed a clear lack of interest in me and my high budget. The day I tried on my first wedding gown should have been a joyous one, the consultant ruined the experience for me and I would highly recommend you FIND YOUR DRESS ELSEWHERE. The only good thing about the shop was the dress selections, but honestly it's not worth it, there are several other salons which have friendly consultants who can offer you an enjoyable experience.
AWFUL SERVICE! I went to sop for my gown at Yvonne's and it was my first store. I was so excited to begin looking, but the Read more...
AWFUL SERVICE! I went to sop for my gown at Yvonne's and it was my first store. I was so excited to begin looking, but the woman who greeted me and worked wit me was HORRIBLY RUDE and really very unwelcoming. She treated me as if I should feel lucky to have her and be looking at the gowns. She insulted my bridesmaid and showed a clear lack of interest in me and my high budget. The day I tried on my first wedding gown should have been a joyous one, the consultant ruined the experience for me and I would highly recommend you FIND YOUR DRESS ELSEWHERE. The only good thing about the shop was the dress selections, but honestly it's not worth it, there are several other salons which have friendly consultants who can offer you an enjoyable experience. Read less
Services Used: Dress & Attire

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895 New Loudon Road, Latham, NY 12110 See On Map
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