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Bridal Gallery

Grand Rapids , MI
CONTACT US
CONTACT US

LOCATION

749 44th St. SE
Grand Rapids, MI US 49548 (map)

PHONE

616-261-9030

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

For over 27 years, our experienced team is engaged in attentive service, and we invite you into our bridal community. Paying attention to the small details, we tailor our time finding... Read more
For over 27 years, our experienced team is engaged in attentive service, and we invite you into our bridal community. Paying attention to the small details, we tailor our time finding you the dress that is individually, exclusively, and undoubtedly you. We are the largest selection in West Michigan, we specialize you!

Contact us at 616.261.9030 or bridalgallerymi@gmail.com Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Flower Girls
What accessories do you provide?
Garters, Hair Accessories, Jewelry, Undergarments, Veils

REVIEWS

4.4
out of 5.0
4.4/5.0
4.4/5.0
4.4/5.0
4.6/5.0
4.4/5.0
Sort by
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Kellie
Wedding:
6/6/2015
5.0/5.0
The ladies at Bridal Gallery were AMAZING! My consultant, Rachel, was incredibly helpful through the whole process, much more so than the chain bridal store I had visited previously. My best friend and I had a lot of fun going through the dresses ourselves, and once I started trying them on, Rachel was there talking me through my likes and dislikes to find the perfect dress, without hovering or being too pushy. Just as she reappeared with about 5 dresses she thought I might like, I walked out in what ended up being The One. She was not at all annoyed and proceeded to help me find the perfect headpiece and explained all the next steps. They were very welcoming and accommodating when I came back a week later for "final approval" from my parents and future mother-in-law. After the dress was ordered, I even received a card from them via snail-mail congratulating me on finding my dress and thanking me for my business; Rachel even drew a little doodle of my dress <3 I will (and already have) recommend them to anybody recently engaged, and plan on stopping by soon to look at bridesmaid's dresses (bonus: available at a discount since I got my dress there). It's too bad I only plan on getting married once because they are people I would gladly do business with again and again. Thank you for making this experience as wonderful as it should be!!
The ladies at Bridal Gallery were AMAZING! My consultant, Rachel, was incredibly helpful through the whole process, much Read more...
The ladies at Bridal Gallery were AMAZING! My consultant, Rachel, was incredibly helpful through the whole process, much more so than the chain bridal store I had visited previously. My best friend and I had a lot of fun going through the dresses ourselves, and once I started trying them on, Rachel was there talking me through my likes and dislikes to find the perfect dress, without hovering or being too pushy. Just as she reappeared with about 5 dresses she thought I might like, I walked out in what ended up being The One. She was not at all annoyed and proceeded to help me find the perfect headpiece and explained all the next steps. They were very welcoming and accommodating when I came back a week later for "final approval" from my parents and future mother-in-law. After the dress was ordered, I even received a card from them via snail-mail congratulating me on finding my dress and thanking me for my business; Rachel even drew a little doodle of my dress <3 I will (and already have) recommend them to anybody recently engaged, and plan on stopping by soon to look at bridesmaid's dresses (bonus: available at a discount since I got my dress there). It's too bad I only plan on getting married once because they are people I would gladly do business with again and again. Thank you for making this experience as wonderful as it should be!! Read less
Services Used: Dress & Attire
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Sarah
Wedding:
5/16/2015
5.0/5.0
I went to the Bridal Gallery this afternoon and had an incredible experience! I walked in just expecting to look around and get an idea of what I wanted and ended up walking out with dress in hand. They have a beautiful selection of dresses and a very friendly and helpful staff! I ended up finding an awesome sale dress that was exactly what I was looking for and got an amazing deal that I could not pass up. I would absolutely recommend this shop!
I went to the Bridal Gallery this afternoon and had an incredible experience! I walked in just expecting to look around Read more...
I went to the Bridal Gallery this afternoon and had an incredible experience! I walked in just expecting to look around and get an idea of what I wanted and ended up walking out with dress in hand. They have a beautiful selection of dresses and a very friendly and helpful staff! I ended up finding an awesome sale dress that was exactly what I was looking for and got an amazing deal that I could not pass up. I would absolutely recommend this shop! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
5.0/5.0
I went to The Bridal Gallery after work with my mom and coworker and had a great experience. I will defiantly be back with my sisters to order it. It started with one of my two consultants explaining the set up. They gave me a chance to look around myself and mark the ones I wanted to try on. I worked with Lauren and Kayla. They were both very helpful and I could tell they were excited to help me, which made it even more special. It's really cool that you see the consultants really care about your special dress. Kayla told me it was her first day and Lauren was training her. Good luck, you're doing great!
I went to The Bridal Gallery after work with my mom and coworker and had a great experience. I will defiantly be back with Read more...
I went to The Bridal Gallery after work with my mom and coworker and had a great experience. I will defiantly be back with my sisters to order it. It started with one of my two consultants explaining the set up. They gave me a chance to look around myself and mark the ones I wanted to try on. I worked with Lauren and Kayla. They were both very helpful and I could tell they were excited to help me, which made it even more special. It's really cool that you see the consultants really care about your special dress. Kayla told me it was her first day and Lauren was training her. Good luck, you're doing great! Read less
Services Used: Dress & Attire
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Kasey
Wedding:
12/20/2014
5.0/5.0
I just bought my dress from the bridal gallery. With only 3 months before my wedding I wasn't sure if I would be able to find a dress I loved that was in stock. They have a huge selection of sample dresses to choose from. The staff was wonderful and all very helpful. They have a great system and all the dresses are organized by style which was super helpful. Very reasonable prices. I would highly recommend!
I just bought my dress from the bridal gallery. With only 3 months before my wedding I wasn't sure if I would be able to Read more...
I just bought my dress from the bridal gallery. With only 3 months before my wedding I wasn't sure if I would be able to find a dress I loved that was in stock. They have a huge selection of sample dresses to choose from. The staff was wonderful and all very helpful. They have a great system and all the dresses are organized by style which was super helpful. Very reasonable prices. I would highly recommend! Read less
Services Used: Dress & Attire
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Abigail
Wedding:
10/19/2014
5.0/5.0
I had a 2 month engagement and the staff at Bridal Gallery worked so well with me to get my dress in and altered in time! There is an awesome selection of all different varieties with a nice pricetag that do not sacrifice quality! They are so helpful with assisting your individual wants and needs without being pushy. The seamstress, Aubrey, is a rockstar!!!! She was SO good at making me feel great in my dress after altering it to enhance my best features and take away my insecurities! :) Such a great experience!!
I had a 2 month engagement and the staff at Bridal Gallery worked so well with me to get my dress in and altered in time! Read more...
I had a 2 month engagement and the staff at Bridal Gallery worked so well with me to get my dress in and altered in time! There is an awesome selection of all different varieties with a nice pricetag that do not sacrifice quality! They are so helpful with assisting your individual wants and needs without being pushy. The seamstress, Aubrey, is a rockstar!!!! She was SO good at making me feel great in my dress after altering it to enhance my best features and take away my insecurities! :) Such a great experience!! Read less
Services Used: Dress & Attire
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Heather
Wedding:
9/23/2014
5.0/5.0
From the moment I walked into the store I truly felt like I was their number one priority. The selection of dresses is incredible and the staff were so helpful. They take the time to find out what you are looking for and are not pushy at all. They are very knowledgeable and were able to answer all my questions. I highly recommend them to anyone looking for a great dress buying experience!
From the moment I walked into the store I truly felt like I was their number one priority. The selection of dresses is Read more...
From the moment I walked into the store I truly felt like I was their number one priority. The selection of dresses is incredible and the staff were so helpful. They take the time to find out what you are looking for and are not pushy at all. They are very knowledgeable and were able to answer all my questions. I highly recommend them to anyone looking for a great dress buying experience! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
8/8/2014
5.0/5.0
I recently visited the bridal gallery on 44th street and I would love to share my experience. The staff was so friendly, but not over bearing and obnoxious. My consultant, Lauren listened to everything I dreamed I wanted in a dress. And as I told her things I liked and didn't like about certain dresses I tried on she was able to bring me my perfect lace dress. I just ordered and I'm so excited for it to come in. I also enjoy the way the store is set up. Its easy to find the type of dress you want. There were two other brides in the store and they seemed to be having the same, helpful experience I was. I will be recommending Lauren and the bridal gallery to all my friends, including one who just got engaged as well. Thanks bridal gallery!
I recently visited the bridal gallery on 44th street and I would love to share my experience. The staff was so friendly, Read more...
I recently visited the bridal gallery on 44th street and I would love to share my experience. The staff was so friendly, but not over bearing and obnoxious. My consultant, Lauren listened to everything I dreamed I wanted in a dress. And as I told her things I liked and didn't like about certain dresses I tried on she was able to bring me my perfect lace dress. I just ordered and I'm so excited for it to come in. I also enjoy the way the store is set up. Its easy to find the type of dress you want. There were two other brides in the store and they seemed to be having the same, helpful experience I was. I will be recommending Lauren and the bridal gallery to all my friends, including one who just got engaged as well. Thanks bridal gallery! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
I had an absolutely wonderful experience here!! They had so many dresses to choose from and they let my mom, future mother in law and future sister in law run around and help me pick out dresses. The lady that was helping me get into the dresses was always there when I needed her and was very knowledgeable about the dresses. Once I tried on a dress I did or didn't like she would return with something new to try that was specific to the feedback she got from me. All in all great experience and I am so happy that I went there!!
I had an absolutely wonderful experience here!! They had so many dresses to choose from and they let my mom, future mother Read more...
I had an absolutely wonderful experience here!! They had so many dresses to choose from and they let my mom, future mother in law and future sister in law run around and help me pick out dresses. The lady that was helping me get into the dresses was always there when I needed her and was very knowledgeable about the dresses. Once I tried on a dress I did or didn't like she would return with something new to try that was specific to the feedback she got from me. All in all great experience and I am so happy that I went there!! Read less
Services Used: Dress & Attire
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Private User
Wedding:
6/14/2014
5.0/5.0
This place is outstanding! I had an appointment for 10am. I tried on 22 dresses and the consultant/manager, Carly, helped me the entire time! She listened to my wishes and complaints and helped me along. I got down to 2 dresses and went to lunch. In the afternoon I went to a "designer" chain store that starts with an "A". I was extremely unhappy with them and they were very pushy for sales.

Bridal Gallery made me FEEL like they didn't care about he purchase and just wanted me happy. I realized the mistake I made with going to the other store and rushed back to BG right before closing. They stayed for me and I picked my dress. The value was incredible and the quality looks like the stores in Chicago and New York but with Grand Rapids, MI pricing.

I also went here for my bridesmaid dresses and they turned out wonderful! The appointment with 4 bridesmaids went so quickly and they were all happy with their options. We didn't even need to go to another store.

The alterations were WONDERFUL! She listened to my wishes and completely understood what I needed/wanted.
This place is outstanding! I had an appointment for 10am. I tried on 22 dresses and the consultant/manager, Carly, helped Read more...
This place is outstanding! I had an appointment for 10am. I tried on 22 dresses and the consultant/manager, Carly, helped me the entire time! She listened to my wishes and complaints and helped me along. I got down to 2 dresses and went to lunch. In the afternoon I went to a "designer" chain store that starts with an "A". I was extremely unhappy with them and they were very pushy for sales.

Bridal Gallery made me FEEL like they didn't care about he purchase and just wanted me happy. I realized the mistake I made with going to the other store and rushed back to BG right before closing. They stayed for me and I picked my dress. The value was incredible and the quality looks like the stores in Chicago and New York but with Grand Rapids, MI pricing.

I also went here for my bridesmaid dresses and they turned out wonderful! The appointment with 4 bridesmaids went so quickly and they were all happy with their options. We didn't even need to go to another store.

The alterations were WONDERFUL! She listened to my wishes and completely understood what I needed/wanted. Read less
Services Used: Dress & Attire
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Katie
Wedding:
5/10/2014
5.0/5.0
Loved shopping here. I liked being able to pick my own dresses out instead of having someone else pick them based on what I thought I liked. It was how I found my dress. Great service as well. The staff is friendly and very helpful. Alternations there were great as well. Prices were reasonable. Overall a great experience.
Loved shopping here. I liked being able to pick my own dresses out instead of having someone else pick them based on what Read more...
Loved shopping here. I liked being able to pick my own dresses out instead of having someone else pick them based on what I thought I liked. It was how I found my dress. Great service as well. The staff is friendly and very helpful. Alternations there were great as well. Prices were reasonable. Overall a great experience. Read less
Services Used: Dress & Attire
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Jasmin
Wedding:
4/19/2014
5.0/5.0
I went to bridal gallery on a weekday during the day. The consultant that I had was amazing! She paid attention to what I liked and didn't like. After trying on so many dresses I couldn't find a dress that I liked until the consultant brought a dress that I would never think about trying and I fell in love with it!! I still couldn't decide, so I went to another bridal store and I didn't like their service so I came back the next day and tried it on again and bought it!!
I went to bridal gallery on a weekday during the day. The consultant that I had was amazing! She paid attention to what I Read more...
I went to bridal gallery on a weekday during the day. The consultant that I had was amazing! She paid attention to what I liked and didn't like. After trying on so many dresses I couldn't find a dress that I liked until the consultant brought a dress that I would never think about trying and I fell in love with it!! I still couldn't decide, so I went to another bridal store and I didn't like their service so I came back the next day and tried it on again and bought it!! Read less
Services Used: Dress & Attire
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Kate
Wedding:
4/5/2014
5.0/5.0
We didn't purchase a dress there, however Aubrey, the seamstress, totally rejuvenated our daughter's wedding gown that had been first worn by her grandmother in 1946. The transformation was spectactular! All of the staff at the Bridal Gallery were wonderful!
We didn't purchase a dress there, however Aubrey, the seamstress, totally rejuvenated our daughter's wedding gown that had Read more...
We didn't purchase a dress there, however Aubrey, the seamstress, totally rejuvenated our daughter's wedding gown that had been first worn by her grandmother in 1946. The transformation was spectactular! All of the staff at the Bridal Gallery were wonderful! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
My shopping experience was incredible!! I tried on a total of 6 dresses and it was the last one I tried on. It was everything I said that I didn't want and more!! So happy!
My shopping experience was incredible!! I tried on a total of 6 dresses and it was the last one I tried on. It was Read more...
My shopping experience was incredible!! I tried on a total of 6 dresses and it was the last one I tried on. It was everything I said that I didn't want and more!! So happy! Read less
Services Used: Dress & Attire
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Carrie
Wedding:
1/1/2014
5.0/5.0
I LOVE MY DRESS. I got a great deal on a gorgeous off the rack dress. The alterations were perfect and it fit perfectly. I could not have been happier. I tried on a lot of dresses, but found Bridal Gallery to have the best selection, prices, and service.
I LOVE MY DRESS. I got a great deal on a gorgeous off the rack dress. The alterations were perfect and it fit perfectly. I Read more...
I LOVE MY DRESS. I got a great deal on a gorgeous off the rack dress. The alterations were perfect and it fit perfectly. I could not have been happier. I tried on a lot of dresses, but found Bridal Gallery to have the best selection, prices, and service. Read less
Services Used: Dress & Attire
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Laura
Wedding:
12/31/2013
5.0/5.0
This was probably dress shop #4 (and final) for me. They were very professional and helped me find the dresses I was interested in. Once I had ordered my dress they allowed me to wait until alteration time rather than drive across the state to pick it up. Alterations might have been a bit on the steep side ($150 for hemming (lace) and bustle) but I don't have much to compare to. The dress was very reasonably priced and looked awesome. Good shop--worth checking out for sure!!
This was probably dress shop #4 (and final) for me. They were very professional and helped me find the dresses I was Read more...
This was probably dress shop #4 (and final) for me. They were very professional and helped me find the dresses I was interested in. Once I had ordered my dress they allowed me to wait until alteration time rather than drive across the state to pick it up. Alterations might have been a bit on the steep side ($150 for hemming (lace) and bustle) but I don't have much to compare to. The dress was very reasonably priced and looked awesome. Good shop--worth checking out for sure!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Bridal Gallery was so easy and fun to work with. They helped me through every step. I was quite impressed, I would recommend them to anyone. Their selection is large and the store is set up effectively to simplify your search.
Bridal Gallery was so easy and fun to work with. They helped me through every step. I was quite impressed, I would Read more...
Bridal Gallery was so easy and fun to work with. They helped me through every step. I was quite impressed, I would recommend them to anyone. Their selection is large and the store is set up effectively to simplify your search. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I recently purchased my wedding dress from Bridal Gallery. It was my first time trying on wedding dresses and overall it was a great experience from start to finish. I walked in with a few ideas of what I might like, but for the most part I wasn't sure which dresses might look good I me. My consultant Elyse was very helpful in this area. She helped me try on a variety of dresses within my price range and then I told her what I did or didn't like about each dress. She helped me narrow it down from there and found me the PERFECT dress. I liked the helpful but comfortable atmosphere. I would highly recommend Bridal Gallery.
I recently purchased my wedding dress from Bridal Gallery. It was my first time trying on wedding dresses and overall it Read more...
I recently purchased my wedding dress from Bridal Gallery. It was my first time trying on wedding dresses and overall it was a great experience from start to finish. I walked in with a few ideas of what I might like, but for the most part I wasn't sure which dresses might look good I me. My consultant Elyse was very helpful in this area. She helped me try on a variety of dresses within my price range and then I told her what I did or didn't like about each dress. She helped me narrow it down from there and found me the PERFECT dress. I liked the helpful but comfortable atmosphere. I would highly recommend Bridal Gallery. Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Tina
Wedding:
9/28/2013
5.0/5.0
There is not enough time for me to list all of the ways Bridal Gallery helped me during my wedding planning process. I purchased my wedding dress there as well as all of the bridesmaids dresses. I stopped in multiple times prior to buying my dress and everyone was always so friendly and helpful. I took my girls there in different stages and everyone was always so excited to see us and help me with all of my questions. Half of my wedding party was pregnant so that added an obstacle to the dress hunt but everyone was so accommodating. My dress was perfect (they did my alterations as well) and the girls looked great on the day! THANK YOU SO MUCH to Judy, Elyse, Aubrey and the rest of the crew! I will miss seeing you! :)
There is not enough time for me to list all of the ways Bridal Gallery helped me during my wedding planning process. I Read more...
There is not enough time for me to list all of the ways Bridal Gallery helped me during my wedding planning process. I purchased my wedding dress there as well as all of the bridesmaids dresses. I stopped in multiple times prior to buying my dress and everyone was always so friendly and helpful. I took my girls there in different stages and everyone was always so excited to see us and help me with all of my questions. Half of my wedding party was pregnant so that added an obstacle to the dress hunt but everyone was so accommodating. My dress was perfect (they did my alterations as well) and the girls looked great on the day! THANK YOU SO MUCH to Judy, Elyse, Aubrey and the rest of the crew! I will miss seeing you! :) Read less
Services Used: Dress & Attire
Default-vendor-profile-pic
Taija
Wedding:
9/20/2013
5.0/5.0
I went to David's Bridal before Bridal Gallery looking for a specific Vera Wang dress, they ending up cancelling my order without even letting me know, putting me in a bad position with the wedding only being a few months away. I was very thankful to have found Bridal Gallery because they had no problems getting my dress in and were always an email or phone call away to answer any questions or concerns I had. My dress came in before they said it would and alterations were great and affordable. The store has an amazing selection - you can find all sorts of gowns in all sorts of sizes. The dressing rooms were big and the girls working there weren't pushy or invasive. My mom got to help me put the dresses on, which I was more comfortable with. But when we needed help figuring something out or buttoning something up Maegan was right there wiling to help. Thanks so much for being a very personable and professional place to work with. I will definitely refer anyone looking for wedding attire to your store.
I went to David's Bridal before Bridal Gallery looking for a specific Vera Wang dress, they ending up cancelling my order Read more...
I went to David's Bridal before Bridal Gallery looking for a specific Vera Wang dress, they ending up cancelling my order without even letting me know, putting me in a bad position with the wedding only being a few months away. I was very thankful to have found Bridal Gallery because they had no problems getting my dress in and were always an email or phone call away to answer any questions or concerns I had. My dress came in before they said it would and alterations were great and affordable. The store has an amazing selection - you can find all sorts of gowns in all sorts of sizes. The dressing rooms were big and the girls working there weren't pushy or invasive. My mom got to help me put the dresses on, which I was more comfortable with. But when we needed help figuring something out or buttoning something up Maegan was right there wiling to help. Thanks so much for being a very personable and professional place to work with. I will definitely refer anyone looking for wedding attire to your store. Read less
Services Used: Dress & Attire
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Ryenn
Wedding:
9/1/2013
5.0/5.0
I went to Bridal Gallery to search for my wedding dress, for my wedding September 1st, 2013. Every employee I interacted with at Bridal Gallery, were friendly and professional. I was given personal attention that made me feel special and important, but I was also left to be able to enjoy the experience with my friends and family. I received honest feedback about dress possibilities and did not feel like I was being pushed in any particular direction, it was all entirely up to me. The thank you card I received after I ordered my dress was an extra special and personal touch that I really appreciated. I will also say that I was very impressed with the alterations that were done at Bridal Gallery. For someone who is incredibly self conscious, I was treated kindly and given everything I needed to feel comfortable during the alterations process. I would highly recommend using Bridal Gallery for any of your wedding and bridal party dress needs!
I went to Bridal Gallery to search for my wedding dress, for my wedding September 1st, 2013. Every employee I interacted Read more...
I went to Bridal Gallery to search for my wedding dress, for my wedding September 1st, 2013. Every employee I interacted with at Bridal Gallery, were friendly and professional. I was given personal attention that made me feel special and important, but I was also left to be able to enjoy the experience with my friends and family. I received honest feedback about dress possibilities and did not feel like I was being pushed in any particular direction, it was all entirely up to me. The thank you card I received after I ordered my dress was an extra special and personal touch that I really appreciated. I will also say that I was very impressed with the alterations that were done at Bridal Gallery. For someone who is incredibly self conscious, I was treated kindly and given everything I needed to feel comfortable during the alterations process. I would highly recommend using Bridal Gallery for any of your wedding and bridal party dress needs! Read less
Services Used: Dress & Attire
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Kelsey
Wedding:
8/24/2013
5.0/5.0
I worked with Lauren at Bridal Gallery and she did a great job helping me find the right dress and was so patient with the tough decision!! The alterations woman did a beautiful job taking in my dress and sewing the sash in perfectly so that even the buttons still came through. It was a great experience!
I worked with Lauren at Bridal Gallery and she did a great job helping me find the right dress and was so patient with the Read more...
I worked with Lauren at Bridal Gallery and she did a great job helping me find the right dress and was so patient with the tough decision!! The alterations woman did a beautiful job taking in my dress and sewing the sash in perfectly so that even the buttons still came through. It was a great experience! Read less
Services Used: Dress & Attire
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Carrie
Wedding:
8/3/2013
5.0/5.0
I absolutely loved the dress I chose from Bridal Gallery. They sent me a card in the mail indicating when my dress would arrive. It came in timely and everything was perfect! The staff was extremely friendly and the store has reasonable prices.
I absolutely loved the dress I chose from Bridal Gallery. They sent me a card in the mail indicating when my dress would Read more...
I absolutely loved the dress I chose from Bridal Gallery. They sent me a card in the mail indicating when my dress would arrive. It came in timely and everything was perfect! The staff was extremely friendly and the store has reasonable prices. Read less
Services Used: Dress & Attire
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Peggy
Wedding:
6/15/2013
5.0/5.0
Great Bridal store. Friendly staff, nice dressing rooms.....fair pricing
Great Bridal store. Friendly staff, nice dressing rooms.....fair pricing
Great Bridal store. Friendly staff, nice dressing rooms.....fair pricing Read less
Services Used: Dress & Attire
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The New Mrs. B
Wedding:
5/11/2013
5.0/5.0
I would absolutely recommend shopping at Bridal Gallery for a wedding gown. Although the store's exterior look leaves something to be desired, the inside is clean and nice! Originally I ordered a gown, but changed my mind and ended up ordering a different one. Luckily, they were from the same line/designer and the staff was great with answering my phone calls and I was only charged a $50 restocking fee because they were able to transfer my deposit from the first dress to the second! I also bought my bridal undergarments from here, which the staff was very helpful while trying to help me find the perfect bra! Thank you!
I would absolutely recommend shopping at Bridal Gallery for a wedding gown. Although the store's exterior look leaves Read more...
I would absolutely recommend shopping at Bridal Gallery for a wedding gown. Although the store's exterior look leaves something to be desired, the inside is clean and nice! Originally I ordered a gown, but changed my mind and ended up ordering a different one. Luckily, they were from the same line/designer and the staff was great with answering my phone calls and I was only charged a $50 restocking fee because they were able to transfer my deposit from the first dress to the second! I also bought my bridal undergarments from here, which the staff was very helpful while trying to help me find the perfect bra! Thank you! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I loved working with Bridal Gallery! Everyone there was so friendly and willing to help! When there was a minor mix up with my veil they were very quick at fixing the it and even cut me a break on cost because it was there mistake. Would recommend any bride to go there!
I loved working with Bridal Gallery! Everyone there was so friendly and willing to help! When there was a minor mix up Read more...
I loved working with Bridal Gallery! Everyone there was so friendly and willing to help! When there was a minor mix up with my veil they were very quick at fixing the it and even cut me a break on cost because it was there mistake. Would recommend any bride to go there! Read less
Services Used: Dress & Attire
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Kari
Wedding:
1/26/2013
5.0/5.0
Working with Bridal Gallery was absolutely fantastic! Judi helped me find my dream dress - I thought I knew what I wanted when I walked in the door, but I wasn't quite so sure after the first few dresses I tried on. Judi totally came to the rescue, and I adored the wedding gown she helped me find. The entire Bridal Gallery team was friendly, helpful, and made the process of finding my dress enjoyable and fun. I also want to point out that the price was very reasonable - gowns can be ridiculously expensive, but Bridal Gallery has a wide array of dresses in several price ranges. I cannot say enough about the genius of Aubrey's ability to make alterations. My dress featured pretty intricate beading and needed quite a bit of tweaking, but Aubrey worked quickly, efficiently and is an amazing seamstress. While I hope I don't need another wedding gown again, I might just stop in to try on dresses and see these wonderful ladies! I would highly recommend Bridal Gallery to anyone in need of a beautiful bridal gown.
Working with Bridal Gallery was absolutely fantastic! Judi helped me find my dream dress - I thought I knew what I wanted Read more...
Working with Bridal Gallery was absolutely fantastic! Judi helped me find my dream dress - I thought I knew what I wanted when I walked in the door, but I wasn't quite so sure after the first few dresses I tried on. Judi totally came to the rescue, and I adored the wedding gown she helped me find. The entire Bridal Gallery team was friendly, helpful, and made the process of finding my dress enjoyable and fun. I also want to point out that the price was very reasonable - gowns can be ridiculously expensive, but Bridal Gallery has a wide array of dresses in several price ranges. I cannot say enough about the genius of Aubrey's ability to make alterations. My dress featured pretty intricate beading and needed quite a bit of tweaking, but Aubrey worked quickly, efficiently and is an amazing seamstress. While I hope I don't need another wedding gown again, I might just stop in to try on dresses and see these wonderful ladies! I would highly recommend Bridal Gallery to anyone in need of a beautiful bridal gown. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
First off I loved my dress!! and I loved the service that I received at Bridal Gallery. The bridal consultant was very attentive and listened to what I loved about dresses and what I wanted different and helped pick the dress of my dreams! We also got the bridesmaid dresses here and they were great with ordering and helping out when one of my bridesmaids found out she was pregnant and needed more material. The seamstress did a great job on my dress for the minor changes I needed and overall was just a great business to work with. I would recommend this store to all of my friends and have!
First off I loved my dress!! and I loved the service that I received at Bridal Gallery. The bridal consultant was very Read more...
First off I loved my dress!! and I loved the service that I received at Bridal Gallery. The bridal consultant was very attentive and listened to what I loved about dresses and what I wanted different and helped pick the dress of my dreams! We also got the bridesmaid dresses here and they were great with ordering and helping out when one of my bridesmaids found out she was pregnant and needed more material. The seamstress did a great job on my dress for the minor changes I needed and overall was just a great business to work with. I would recommend this store to all of my friends and have! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Loved that I found my dress here! They were so nice in helping getting my dress to fit perfect for the wedding day!
Loved that I found my dress here! They were so nice in helping getting my dress to fit perfect for the wedding day!
Loved that I found my dress here! They were so nice in helping getting my dress to fit perfect for the wedding day! Read less
Services Used: Dress & Attire
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Lindsey
Wedding:
10/8/2011
5.0/5.0
I would recommend bridal gallery to any bride searching for a wedding dress! I loved my dress and it was very affordable. The staff was very friendly but not overwhelming. I liked that you didn't need an appointment to try on dresses or bridesmaid dresses and that there was a shower curtain ring system to select the dresses you wanted to try. This laid-back style was perfect for me. Saturdays were usually fairly busy but during the week was better if you wanted space. I was not crazy about the seemstress and ended up taking my dress elsewhere to be altered. Overall, this place was great and I would recommend them to anyone.
I would recommend bridal gallery to any bride searching for a wedding dress! I loved my dress and it was very affordable. Read more...
I would recommend bridal gallery to any bride searching for a wedding dress! I loved my dress and it was very affordable. The staff was very friendly but not overwhelming. I liked that you didn't need an appointment to try on dresses or bridesmaid dresses and that there was a shower curtain ring system to select the dresses you wanted to try. This laid-back style was perfect for me. Saturdays were usually fairly busy but during the week was better if you wanted space. I was not crazy about the seemstress and ended up taking my dress elsewhere to be altered. Overall, this place was great and I would recommend them to anyone. Read less
Services Used: Dress & Attire
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Amy
Wedding:
8/27/2011
5.0/5.0
I cannot say enough positive things about the staff at The Bridal Gallery. From the outside, you might not think this store will have nice dresses, but you will be blown away by their selection inside. The Bridal Gallery will hold trunk shows for some of its designers, which is an excellent time to go if you know the designer you want. My dream dress was from the Allure Couture line and was from a couple seasons ago...but the staff was able to special order my dress and it didn't break the bank! When it came time for alterations, the seamstress knew exactly what she was talking about and wanted to make your dress fit you. I didn't have to pull up my dress once during the whole wedding! Excellent store!
I cannot say enough positive things about the staff at The Bridal Gallery. From the outside, you might not think this Read more...
I cannot say enough positive things about the staff at The Bridal Gallery. From the outside, you might not think this store will have nice dresses, but you will be blown away by their selection inside. The Bridal Gallery will hold trunk shows for some of its designers, which is an excellent time to go if you know the designer you want. My dream dress was from the Allure Couture line and was from a couple seasons ago...but the staff was able to special order my dress and it didn't break the bank! When it came time for alterations, the seamstress knew exactly what she was talking about and wanted to make your dress fit you. I didn't have to pull up my dress once during the whole wedding! Excellent store! Read less
Services Used: Dress & Attire
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akrommen
Wedding:
8/6/2011
5.0/5.0
LOVE this store!!
I found my dream dress at Bridal Gallery. Not only did Bridal Gallery have the largest selection of dresses, they also had the most helpful staff. I would highly recommend this store!!!
LOVE this store!!
I found my dream dress at Bridal Gallery. Not only did Bridal Gallery have the largest selection of Read more...
LOVE this store!!
I found my dream dress at Bridal Gallery. Not only did Bridal Gallery have the largest selection of dresses, they also had the most helpful staff. I would highly recommend this store!!! Read less
Services Used: Dress & Attire
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tj2011
Wedding:
5/21/2011
5.0/5.0
Bridal Gallery has amazing customer service. I liked the fact that I didn't have to set up a specific appointment to look at dresses. Other places in the area were difficult to deal with, and while my parents live in Grand Rapids, I live in Chicago so it was very easy for me to stop in to Bridal Gallery to look at dresses while I was in town. They referred me to an excellent alterations lady and I couldn't be happier with my wedding dress. It arrived exactly when they said it would. I'd highly reccomend this store to other brides.
Bridal Gallery has amazing customer service. I liked the fact that I didn't have to set up a specific appointment to look Read more...
Bridal Gallery has amazing customer service. I liked the fact that I didn't have to set up a specific appointment to look at dresses. Other places in the area were difficult to deal with, and while my parents live in Grand Rapids, I live in Chicago so it was very easy for me to stop in to Bridal Gallery to look at dresses while I was in town. They referred me to an excellent alterations lady and I couldn't be happier with my wedding dress. It arrived exactly when they said it would. I'd highly reccomend this store to other brides. Read less
Services Used: Dress & Attire
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Stephanie
Wedding:
5/21/2011
5.0/5.0
Loved my experience here! Went in there to try on bridesmaids dresses and ended up getting my dress there as well 6 months later. They have a large selection and their prices are good and made even cheaper if you pay all up front. They helped me order a custom veil and everything came in sooner than they promised. Everyone was friendly and they steamed my dress and veil for me before the big day. Would reccommend to anyone!!
Loved my experience here! Went in there to try on bridesmaids dresses and ended up getting my dress there as well 6 months Read more...
Loved my experience here! Went in there to try on bridesmaids dresses and ended up getting my dress there as well 6 months later. They have a large selection and their prices are good and made even cheaper if you pay all up front. They helped me order a custom veil and everything came in sooner than they promised. Everyone was friendly and they steamed my dress and veil for me before the big day. Would reccommend to anyone!! Read less
Services Used: Dress & Attire
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Genelle
Wedding:
4/16/2011
5.0/5.0
Although it's a very small building, I found so many great dresses at Bridal Gallery. Their selection is large, and they even have several dresses you can buy right off the rack. The customer service was excellent, and we were attended to every moment of our visit. They steamed my dress before the wedding, and I am thrilled I came across this shop!
Although it's a very small building, I found so many great dresses at Bridal Gallery. Their selection is large, and they Read more...
Although it's a very small building, I found so many great dresses at Bridal Gallery. Their selection is large, and they even have several dresses you can buy right off the rack. The customer service was excellent, and we were attended to every moment of our visit. They steamed my dress before the wedding, and I am thrilled I came across this shop! Read less
Services Used: Dress & Attire
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NurseLocke
Wedding:
8/7/2010
5.0/5.0
Fantastic! Loved this place! Very helpful and gave me an honest opinion on what looked the best and even what didn't. Selection is huge and they are good at choosing what looks great on different body types. I would go back to these guys in a heart beat... or atleast recommend a friend! :)
Fantastic! Loved this place! Very helpful and gave me an honest opinion on what looked the best and even what didn't. Read more...
Fantastic! Loved this place! Very helpful and gave me an honest opinion on what looked the best and even what didn't. Selection is huge and they are good at choosing what looks great on different body types. I would go back to these guys in a heart beat... or atleast recommend a friend! :) Read less
Services Used: Dress & Attire
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BKJ
Wedding:
6/13/2010
5.0/5.0
Got a beautiful dress for a great price, and their sales people were so helpful and understanding. Great for my small budget!
Got a beautiful dress for a great price, and their sales people were so helpful and understanding. Great for my small Read more...
Got a beautiful dress for a great price, and their sales people were so helpful and understanding. Great for my small budget! Read less
Services Used: Dress & Attire
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Christine
Wedding:
5/15/2010
5.0/5.0
Let me start by saying that when I began looking for a wedding dress I had no clear idea of what I wanted. So, what I first appreciated about the Bridal Gallery was that they didn't seem to mind that I wanted to try on about every dress in the store. Then, months later, when I finally decided on a dress that I found at another store, I was pleasantly surprised to find that the Bridal Gallery now had it, and at half the price! After that and working with their wonderful staff, I decided to purchase all of the dresses for the wedding through the Bridal Gallery. They were a great value as well as just nice to work with.
Let me start by saying that when I began looking for a wedding dress I had no clear idea of what I wanted. So, what I Read more...
Let me start by saying that when I began looking for a wedding dress I had no clear idea of what I wanted. So, what I first appreciated about the Bridal Gallery was that they didn't seem to mind that I wanted to try on about every dress in the store. Then, months later, when I finally decided on a dress that I found at another store, I was pleasantly surprised to find that the Bridal Gallery now had it, and at half the price! After that and working with their wonderful staff, I decided to purchase all of the dresses for the wedding through the Bridal Gallery. They were a great value as well as just nice to work with. Read less
Services Used: Dress & Attire
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chrisandchristy
Wedding:
9/26/2009
5.0/5.0
I loved working with Bridal Gallery. After ordering my dress & my bridesmaids dresses I received a hand written thank you card for choosing them! The dresses even came in a little earlier than expected and everything was perfect.
I loved working with Bridal Gallery. After ordering my dress & my bridesmaids dresses I received a hand written thank you Read more...
I loved working with Bridal Gallery. After ordering my dress & my bridesmaids dresses I received a hand written thank you card for choosing them! The dresses even came in a little earlier than expected and everything was perfect. Read less
Services Used: Dress & Attire
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Theresa
Wedding:
9/12/2009
5.0/5.0
Judy and the whole staff were excellent to work with! We loved the dress and they did such a great job with alterations and the whole nine yards! They even helped and were flexible because I live in California and was only there occasionally! Great place! Huge selection and great help!
Judy and the whole staff were excellent to work with! We loved the dress and they did such a great job with alterations Read more...
Judy and the whole staff were excellent to work with! We loved the dress and they did such a great job with alterations and the whole nine yards! They even helped and were flexible because I live in California and was only there occasionally! Great place! Huge selection and great help! Read less
Services Used: Dress & Attire
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Lindsey
Wedding:
8/29/2009
5.0/5.0
I loved Bridal Gallery! From the first time I went in, I knew that I would love it. It isn't as fancy as some of the others, but their attitude toward brides is what sold me (AND, the millions of dresses!). I had visited other bridal shops where the bridal consultants followed me around, asking way too many questions (I DON'T KNOW what kind of dress I want, I have to see them, feel them, try them on!!!!). But at Bridal Gallery, they show you around, then give you rings so you can browse for as long as you like and put the rings around the hangers of the dresses that catch your fancy. Also, I must say that all of my visits after I bought my dress here were just as good as the first one. About two months before my wedding, I noticed that my veil was damaged, so I called them up, they told me to come in and they exchanged it right then and there, no questions asked, no cost to me! Saved me from having a meltdown :)
I have recommended this shop to every bride I have talked to; my experience was great!
I loved Bridal Gallery! From the first time I went in, I knew that I would love it. It isn't as fancy as some of the Read more...
I loved Bridal Gallery! From the first time I went in, I knew that I would love it. It isn't as fancy as some of the others, but their attitude toward brides is what sold me (AND, the millions of dresses!). I had visited other bridal shops where the bridal consultants followed me around, asking way too many questions (I DON'T KNOW what kind of dress I want, I have to see them, feel them, try them on!!!!). But at Bridal Gallery, they show you around, then give you rings so you can browse for as long as you like and put the rings around the hangers of the dresses that catch your fancy. Also, I must say that all of my visits after I bought my dress here were just as good as the first one. About two months before my wedding, I noticed that my veil was damaged, so I called them up, they told me to come in and they exchanged it right then and there, no questions asked, no cost to me! Saved me from having a meltdown :)
I have recommended this shop to every bride I have talked to; my experience was great! Read less
Services Used: Dress & Attire
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Andi
Wedding:
7/25/2009
5.0/5.0
Everyone here was so helpful! I found my dress right away and they have the best prices around!
Everyone here was so helpful! I found my dress right away and they have the best prices around!
Everyone here was so helpful! I found my dress right away and they have the best prices around! Read less
Services Used: Dress & Attire
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bev
Wedding:
7/24/2009
5.0/5.0
We purchased both our daughter's wedding gown and veil at Bridal Gallery and my mother of the bride Dress. We were pleased with how well they treated us, the alterations and the timely fashion in which everything arrived. They were very pleasant to work with.
We purchased both our daughter's wedding gown and veil at Bridal Gallery and my mother of the bride Dress. We were pleased Read more...
We purchased both our daughter's wedding gown and veil at Bridal Gallery and my mother of the bride Dress. We were pleased with how well they treated us, the alterations and the timely fashion in which everything arrived. They were very pleasant to work with. Read less
Services Used: Dress & Attire
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musicbabygrl
Wedding:
7/18/2009
5.0/5.0
They were awesome! I tried on like 20 dresses before I found mine and they were great the entire time! I even got my bridemaid dresses from there and it was awesome! It was the best experience ever and I have been in many weddings! I would recommend it to ANYONE!!
They were awesome! I tried on like 20 dresses before I found mine and they were great the entire time! I even got my Read more...
They were awesome! I tried on like 20 dresses before I found mine and they were great the entire time! I even got my bridemaid dresses from there and it was awesome! It was the best experience ever and I have been in many weddings! I would recommend it to ANYONE!! Read less
Services Used: Dress & Attire
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court
Wedding:
7/20/2008
5.0/5.0
Bridal gallery employees were very helpful and kind. You can try on as many dresses as you like. The seamstress was also very kind.
Bridal gallery employees were very helpful and kind. You can try on as many dresses as you like. The seamstress was also Read more...
Bridal gallery employees were very helpful and kind. You can try on as many dresses as you like. The seamstress was also very kind. Read less
Services Used: Dress & Attire
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tere
Wedding:
7/19/2008
5.0/5.0
I was greated with a friendly employee the moment I stepped in the door who was able to help me with all the questions I had. I loved Bridal Gallery!
I was greated with a friendly employee the moment I stepped in the door who was able to help me with all the questions I Read more...
I was greated with a friendly employee the moment I stepped in the door who was able to help me with all the questions I had. I loved Bridal Gallery! Read less
Services Used: Dress & Attire
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Ashley
Wedding:
3/22/2008
5.0/5.0
I absolutely loved this place. The staff was so helpful and attentive, and they had a huge selection. Even tons of clearance dresses that were beautiful! They helped me pick out dresses, get new ones (continually), and even provided helpful opinions and insights. They were very professional. I would recommend them to anyone. As a bride, I looked through DOZENS of bridal shops, but the Bridal Gallery was exceptional.
I absolutely loved this place. The staff was so helpful and attentive, and they had a huge selection. Even tons of Read more...
I absolutely loved this place. The staff was so helpful and attentive, and they had a huge selection. Even tons of clearance dresses that were beautiful! They helped me pick out dresses, get new ones (continually), and even provided helpful opinions and insights. They were very professional. I would recommend them to anyone. As a bride, I looked through DOZENS of bridal shops, but the Bridal Gallery was exceptional. Read less
Services Used: Dress & Attire
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Tennille
Wedding:
10/6/2007
5.0/5.0
I would tell any woman getting married to go to Bridal Gallery to get her wedding gown or even her bride's maids dresses. They even sell dresses just for dances in general. They have top notch service and will let you know every detail possible about anything. They help you find a seamstress for alterations and will help you every step of the way. From head to toe. They have something for everyone. They have shoes, veils, head pieces, DRESSES GALORE for any age and size, jewelry, etc. I went to other places and they just didn't stand out like the ladies at Bridal Gallery. Thanks to them, I had the most wonderful dress ever! Thanks!!
I would tell any woman getting married to go to Bridal Gallery to get her wedding gown or even her bride's maids dresses. Read more...
I would tell any woman getting married to go to Bridal Gallery to get her wedding gown or even her bride's maids dresses. They even sell dresses just for dances in general. They have top notch service and will let you know every detail possible about anything. They help you find a seamstress for alterations and will help you every step of the way. From head to toe. They have something for everyone. They have shoes, veils, head pieces, DRESSES GALORE for any age and size, jewelry, etc. I went to other places and they just didn't stand out like the ladies at Bridal Gallery. Thanks to them, I had the most wonderful dress ever! Thanks!! Read less
Services Used: Dress & Attire
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Rebecca
Wedding:
12/10/2006
5.0/5.0
They were exceptional with their service and price on their dresses. I was only engaged for 8 weeks and they were able to get my dress very quickly and it was great quality.
They were exceptional with their service and price on their dresses. I was only engaged for 8 weeks and they were able to Read more...
They were exceptional with their service and price on their dresses. I was only engaged for 8 weeks and they were able to get my dress very quickly and it was great quality. Read less
Services Used: Dress & Attire
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Kari
Wedding:
6/23/2006
5.0/5.0
I highly recommend Bridal Gallery. They have a huge selection in any price range, but overall their prices are much better than a place like David's Bridal, and the dresses are much more unique. All of the staff have great taste and will help you to select the perfect dress for you. They also have an on-site seamstress to make everything go smoothly. I absolutely loved my dress!
I highly recommend Bridal Gallery. They have a huge selection in any price range, but overall their prices are much better Read more...
I highly recommend Bridal Gallery. They have a huge selection in any price range, but overall their prices are much better than a place like David's Bridal, and the dresses are much more unique. All of the staff have great taste and will help you to select the perfect dress for you. They also have an on-site seamstress to make everything go smoothly. I absolutely loved my dress! Read less
Services Used: Dress & Attire
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Courtney
Wedding:
1/13/2006
5.0/5.0
At the time, I was about 60 pounds heavier than I am now and I thought finding a dress that would flatter my figure and look stylish would be a bad experience. My now husband and I went together, as he would let me know what looked good on me and what didn't. I didn't have any family living in the same state as us, so I figured he, as my best friend would help. The selection was great, even if I did need a size 18. I found the perfect dress within an hour. I did try on about 8 dresses and sure enough the one I bought was one of the first ones I saw. I would highly recommend this store.
At the time, I was about 60 pounds heavier than I am now and I thought finding a dress that would flatter my figure and Read more...
At the time, I was about 60 pounds heavier than I am now and I thought finding a dress that would flatter my figure and look stylish would be a bad experience. My now husband and I went together, as he would let me know what looked good on me and what didn't. I didn't have any family living in the same state as us, so I figured he, as my best friend would help. The selection was great, even if I did need a size 18. I found the perfect dress within an hour. I did try on about 8 dresses and sure enough the one I bought was one of the first ones I saw. I would highly recommend this store. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.9/5.0
My Bridal Gallery attendant, Megan, was attentive to my needs from the minute I stepped in the door to the minute I left! She wasn't pushy at all, answered all my questions and rushed to help with creative options for my budget! When I didn't find my dress the first day, I felt discouraged, but Bridal Gallery was very encouraging and celebrated with me when I finally found a dress I loved that fit my wallet!! Apparently the dress shipments got a little delayed, but a store associate called me personally to let me know and gave me a new specific arrival date. Overall, I'm very impressed with my experience and would do it again in a heartbeat!
My Bridal Gallery attendant, Megan, was attentive to my needs from the minute I stepped in the door to the minute I left! Read more...
My Bridal Gallery attendant, Megan, was attentive to my needs from the minute I stepped in the door to the minute I left! She wasn't pushy at all, answered all my questions and rushed to help with creative options for my budget! When I didn't find my dress the first day, I felt discouraged, but Bridal Gallery was very encouraging and celebrated with me when I finally found a dress I loved that fit my wallet!! Apparently the dress shipments got a little delayed, but a store associate called me personally to let me know and gave me a new specific arrival date. Overall, I'm very impressed with my experience and would do it again in a heartbeat! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.9/5.0
I loved working with Bridal Gallery! Prices were very reasonable and the employee was very helpful. I went to a few other bridal shops in my area to look for my dress, and Bridal Gallery was by far the best. It didn't seem like they were trying to trick me or have me choose a more expensive dress... they stuck with my budget and gave me lots of options.

My dress came in earlier than expected, and I also received a nice thank you note from the employee who worked with me both times I came in. I would definitely recommend them to anyone in the GR area looking for a wedding dress.
I loved working with Bridal Gallery! Prices were very reasonable and the employee was very helpful. I went to a few other Read more...
I loved working with Bridal Gallery! Prices were very reasonable and the employee was very helpful. I went to a few other bridal shops in my area to look for my dress, and Bridal Gallery was by far the best. It didn't seem like they were trying to trick me or have me choose a more expensive dress... they stuck with my budget and gave me lots of options.

My dress came in earlier than expected, and I also received a nice thank you note from the employee who worked with me both times I came in. I would definitely recommend them to anyone in the GR area looking for a wedding dress. Read less
Services Used: Dress & Attire
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Kristin
Wedding:
7/5/2014
4.9/5.0
I visited countless stores in search of the perfect dress. Bridal Gallery was in town and has several days with evening/weekend hours, so I ended up back there at least 5 times trying on different dresses. I never once got the impression that they were annoyed with my indecisiveness or pressuring me to make a decision. They have a HUGE selection and dresses are easy to see on the racks. I ended up buying a dress at a trunk show (including a 10% discount!!) and they were able to get it to me in about 6 weeks. Great staff and very helpful.
I visited countless stores in search of the perfect dress. Bridal Gallery was in town and has several days with Read more...
I visited countless stores in search of the perfect dress. Bridal Gallery was in town and has several days with evening/weekend hours, so I ended up back there at least 5 times trying on different dresses. I never once got the impression that they were annoyed with my indecisiveness or pressuring me to make a decision. They have a HUGE selection and dresses are easy to see on the racks. I ended up buying a dress at a trunk show (including a 10% discount!!) and they were able to get it to me in about 6 weeks. Great staff and very helpful. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.9/5.0
I recently visited Bridal Gallery to find my wedding dress for my wedding next year. The consultants were extremely helpful and very friendly.And with their help (specifically Lauren) I was able to find my dream dress. I am very impressed by how personable they are. I was very surprised to find a card in the mail thanking me for coming in and purchasing my dress. It wasn't just some generic "thank you" either. I will definitely be recommending Bridal Gallery to all of my friends and anyone else I know that is going to be getting married! Thank you ladies for all of your help and thank you Lauren for the wonderful thank you card!
I recently visited Bridal Gallery to find my wedding dress for my wedding next year. The consultants were extremely Read more...
I recently visited Bridal Gallery to find my wedding dress for my wedding next year. The consultants were extremely helpful and very friendly.And with their help (specifically Lauren) I was able to find my dream dress. I am very impressed by how personable they are. I was very surprised to find a card in the mail thanking me for coming in and purchasing my dress. It wasn't just some generic "thank you" either. I will definitely be recommending Bridal Gallery to all of my friends and anyone else I know that is going to be getting married! Thank you ladies for all of your help and thank you Lauren for the wonderful thank you card! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.9/5.0
I LOVED my dress and everyone commented about how beautiful it was! Bridal Gallery had great service and great quality dresses. I also got my alterations done through them and she did a great job as well!
I LOVED my dress and everyone commented about how beautiful it was! Bridal Gallery had great service and great quality Read more...
I LOVED my dress and everyone commented about how beautiful it was! Bridal Gallery had great service and great quality dresses. I also got my alterations done through them and she did a great job as well! Read less
Services Used: Dress & Attire
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Kimbee
Wedding:
8/28/2010
4.9/5.0
The atmosphere at Bridal Gallery is so comfortable and informal. I didn't care for the stuffiness of some of the "higher end" bridal salons. The staff will assist you as you look through the dresses on the racks, but they won't smother you. Once you're ready to try them on, the staff was very helpful in fitting, suggesting veils. Our daughter's dress was gorgeous, and I know my husband was thrilled it cost $800, not thousands like the magazines promote. Dress came in on time, no surprizes, would recommend highly.
The atmosphere at Bridal Gallery is so comfortable and informal. I didn't care for the stuffiness of some of the "higher Read more...
The atmosphere at Bridal Gallery is so comfortable and informal. I didn't care for the stuffiness of some of the "higher end" bridal salons. The staff will assist you as you look through the dresses on the racks, but they won't smother you. Once you're ready to try them on, the staff was very helpful in fitting, suggesting veils. Our daughter's dress was gorgeous, and I know my husband was thrilled it cost $800, not thousands like the magazines promote. Dress came in on time, no surprizes, would recommend highly. Read less
Services Used: Dress & Attire
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flowergirl
Wedding:
9/12/2009
4.9/5.0
They were very helpful when picking out my dress. When the manufacturer shipped the wrong the dress, they were quick to find out what happened and assured me they would fix it. Everything turned out fine, the dress was beautiful, the alterations were perfect.
They were very helpful when picking out my dress. When the manufacturer shipped the wrong the dress, they were quick to Read more...
They were very helpful when picking out my dress. When the manufacturer shipped the wrong the dress, they were quick to find out what happened and assured me they would fix it. Everything turned out fine, the dress was beautiful, the alterations were perfect. Read less
Services Used: Dress & Attire
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Brooke
Wedding:
7/21/2006
4.9/5.0
This place had a TON of dresses all categorized by style, which I thought was wonderful, because you only had to look through whatever styles you want, instead of picking through all the ugly ones! haha :) The people were very helpful as well, and my dress came in about 5 WEEKS after I ordered it!!
This place had a TON of dresses all categorized by style, which I thought was wonderful, because you only had to look Read more...
This place had a TON of dresses all categorized by style, which I thought was wonderful, because you only had to look through whatever styles you want, instead of picking through all the ugly ones! haha :) The people were very helpful as well, and my dress came in about 5 WEEKS after I ordered it!! Read less
Services Used: Dress & Attire
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Brittney
Wedding:
9/26/2014
4.8/5.0
Came all the way from bay city to get my dress. Very unique dresses and execlent customer service. I would recomed to anyone!
Came all the way from bay city to get my dress. Very unique dresses and execlent customer service. I would recomed to Read more...
Came all the way from bay city to get my dress. Very unique dresses and execlent customer service. I would recomed to anyone! Read less
Services Used: Dress & Attire
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Monica
Wedding:
8/15/2014
4.8/5.0
Bought both ceremony and reception dresses Off The Rack. The first time in went amazing, staff was wonderful and helpful. Second time back 3 days later and not one staff member asked if I needed help, and even forgot to give me a dress bag until I asked for one! Even if they are busy, I'm still spending money and I felt that was very rude. Would recommend for quality and price, but their service and professionalism almost made me walk out the door.
Bought both ceremony and reception dresses Off The Rack. The first time in went amazing, staff was wonderful and helpful. Read more...
Bought both ceremony and reception dresses Off The Rack. The first time in went amazing, staff was wonderful and helpful. Second time back 3 days later and not one staff member asked if I needed help, and even forgot to give me a dress bag until I asked for one! Even if they are busy, I'm still spending money and I felt that was very rude. Would recommend for quality and price, but their service and professionalism almost made me walk out the door. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.8/5.0
I have had only good experiences at Bridal Gallery. I got a bridesmaid dress here for a friends wedding and they did a fabulous job organizing everything. When I went back to pick out a wedding dress, I had multiple associates helping me. I actually bought my dress off the rack at an amazing price. The store looks small, but they have great selection.
I have had only good experiences at Bridal Gallery. I got a bridesmaid dress here for a friends wedding and they did a Read more...
I have had only good experiences at Bridal Gallery. I got a bridesmaid dress here for a friends wedding and they did a fabulous job organizing everything. When I went back to pick out a wedding dress, I had multiple associates helping me. I actually bought my dress off the rack at an amazing price. The store looks small, but they have great selection. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.8/5.0
Overall my experience was very enjoyable. I would not trade going to Bridal Gallery for anything. They were way more professional then Becker's, and my consultant, Lauren made me feel like she cared about me and making me happy on my day, instead of pushing for a sale. I really appreciated that. Where as my Becker's consultant (I won't use a name) was barely around, and my Mom didn't like her at all.
I was a little nervous when I got to Bridal Gallery because it looks so small and "downtown grand rapids-ish" outside, but inside there is a large selection and it was very well set up, and I liked the way they organized gowns by style.
My only (and I mean- ONLY) complaint is with the seamstress. My appointment was during another brides appointment as well, and I feel like she didn't value my time. Don't get me wrong, she did a great job but she took forever on the bride I was double-booked with. I get that sometimes you have to make room for more, but I made an appointment with you, I obviously value YOUR time. Then she kind of told me when I would come back again, not really asking if that date and time worked for me. That was a little annoying.

Other than that I was a happy bride! :) I would recommend this salon. Thanks for your help, Lauren!!!
Overall my experience was very enjoyable. I would not trade going to Bridal Gallery for anything. They were way more Read more...
Overall my experience was very enjoyable. I would not trade going to Bridal Gallery for anything. They were way more professional then Becker's, and my consultant, Lauren made me feel like she cared about me and making me happy on my day, instead of pushing for a sale. I really appreciated that. Where as my Becker's consultant (I won't use a name) was barely around, and my Mom didn't like her at all.
I was a little nervous when I got to Bridal Gallery because it looks so small and "downtown grand rapids-ish" outside, but inside there is a large selection and it was very well set up, and I liked the way they organized gowns by style.
My only (and I mean- ONLY) complaint is with the seamstress. My appointment was during another brides appointment as well, and I feel like she didn't value my time. Don't get me wrong, she did a great job but she took forever on the bride I was double-booked with. I get that sometimes you have to make room for more, but I made an appointment with you, I obviously value YOUR time. Then she kind of told me when I would come back again, not really asking if that date and time worked for me. That was a little annoying.

Other than that I was a happy bride! :) I would recommend this salon. Thanks for your help, Lauren!!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.8/5.0
I loved my dress! My bridesmaids also got their dresses from here and they were so unique and beautiful.
I loved my dress! My bridesmaids also got their dresses from here and they were so unique and beautiful.
I loved my dress! My bridesmaids also got their dresses from here and they were so unique and beautiful. Read less
Services Used: Dress & Attire
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Dana
Wedding:
9/7/2012
4.8/5.0
I bought my destination wedding dress here and it was perfect for the beach. Great price, quality material and just what I was looking for! The girls at the store were very helpful in helping me find my dream dress, although I wish I would have had more assistance in the fitting room. Overall, an excellent experience!
I bought my destination wedding dress here and it was perfect for the beach. Great price, quality material and just what I Read more...
I bought my destination wedding dress here and it was perfect for the beach. Great price, quality material and just what I was looking for! The girls at the store were very helpful in helping me find my dream dress, although I wish I would have had more assistance in the fitting room. Overall, an excellent experience! Read less
Services Used: Dress & Attire
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Jessica
Wedding:
9/16/2011
4.8/5.0
A huge thank you to the lovely ladies at the Bridal Gallery for helping me feel like 'The Bride' on my wedding day. I found my dress at a different salon and found that it was $50 cheaper at Bridal Gallery. After my first fitting (with a wonderful, wonderful seamstress at the store), I had a panic attack thinking they had ordered the wrong gown. Everyone, including the owner of the store, was so sweet as my mom went back in to check everything out and make sure it was ok. It was the right dress and they answered everything question I had and made sure to ensure that we felt comfortable moving forward. Everything went smoothly and the dress looked perfect when I picked it up the week of the wedding. I would send all my family and friends to the Bridal Gallery!
A huge thank you to the lovely ladies at the Bridal Gallery for helping me feel like 'The Bride' on my wedding day. I Read more...
A huge thank you to the lovely ladies at the Bridal Gallery for helping me feel like 'The Bride' on my wedding day. I found my dress at a different salon and found that it was $50 cheaper at Bridal Gallery. After my first fitting (with a wonderful, wonderful seamstress at the store), I had a panic attack thinking they had ordered the wrong gown. Everyone, including the owner of the store, was so sweet as my mom went back in to check everything out and make sure it was ok. It was the right dress and they answered everything question I had and made sure to ensure that we felt comfortable moving forward. Everything went smoothly and the dress looked perfect when I picked it up the week of the wedding. I would send all my family and friends to the Bridal Gallery! Read less
Services Used: Dress & Attire
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Nik2
Wedding:
2/6/2011
4.8/5.0
I had looked for dresses at several other stores only to be disappointed by the plus size selections until I drove up and just dropped by Bridal Gallery. The selection was impressive and took up several racks! The staff is very helpful and pulled at least 15 - 20 dresses of my choice (from a selection of at least 75 to 100) to try on. They will help you with every detail or also let you try on and see how you feel on your own. I appreciated the fact that I wasn't followed around the store and that my mom and I were allowed to wander and see what we liked. Order time was faster than expected, alterations were amazing, they special ordered and rushed a veil for me (last minute decision on my part) and were truly a pleasure to deal with. The owner was there on most occasions and was also professional and nice to deal with. I'd go back in a heartbeat!
I had looked for dresses at several other stores only to be disappointed by the plus size selections until I drove up and Read more...
I had looked for dresses at several other stores only to be disappointed by the plus size selections until I drove up and just dropped by Bridal Gallery. The selection was impressive and took up several racks! The staff is very helpful and pulled at least 15 - 20 dresses of my choice (from a selection of at least 75 to 100) to try on. They will help you with every detail or also let you try on and see how you feel on your own. I appreciated the fact that I wasn't followed around the store and that my mom and I were allowed to wander and see what we liked. Order time was faster than expected, alterations were amazing, they special ordered and rushed a veil for me (last minute decision on my part) and were truly a pleasure to deal with. The owner was there on most occasions and was also professional and nice to deal with. I'd go back in a heartbeat! Read less
Services Used: Dress & Attire
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Ashley
Wedding:
10/23/2010
4.8/5.0
I was extremely happy with my experience at Bridal Gallery. The associate that helped me during my first visit pulled dozens of dresses until we found the perfect dress. The pricing was great, the staff was incredible and the seamstress was so helpful!
I purchased my bridal gown and bridesmaid dress from them and would recommend to anyone in the West Michigan area.
I was extremely happy with my experience at Bridal Gallery. The associate that helped me during my first visit pulled Read more...
I was extremely happy with my experience at Bridal Gallery. The associate that helped me during my first visit pulled dozens of dresses until we found the perfect dress. The pricing was great, the staff was incredible and the seamstress was so helpful!
I purchased my bridal gown and bridesmaid dress from them and would recommend to anyone in the West Michigan area. Read less
Services Used: Dress & Attire
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AMarie424
Wedding:
5/21/2010
4.8/5.0
Found an amazing dress on clearance in my size and bought it the same day. I was able to bring the dress to a seamstress who added lace and a sash to create my dream dress. Great values!
Found an amazing dress on clearance in my size and bought it the same day. I was able to bring the dress to a seamstress Read more...
Found an amazing dress on clearance in my size and bought it the same day. I was able to bring the dress to a seamstress who added lace and a sash to create my dream dress. Great values! Read less
Services Used: Dress & Attire
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Amanda
Wedding:
1/3/2009
4.8/5.0
I stumbled upon my wedding gown at Bridal Gallery, and though I continued to shop to be sure it was "the One," it didn't take long to determine that it was. I had great service there, and didn't feel rushed or pushed by the sales people. The only hitch I ran into was with getting fittings and alterations completed (I live out of state, and was only in Grand Rapids on weekend, when fittings aren't available), but the Bridal Gallery recommended a seamstress that they work with who would be able to do an early morning fitting over a holiday weekend. She was excellent, and I wound up with a gorgeous, perfect-fitting gown.
I stumbled upon my wedding gown at Bridal Gallery, and though I continued to shop to be sure it was "the One," it didn't Read more...
I stumbled upon my wedding gown at Bridal Gallery, and though I continued to shop to be sure it was "the One," it didn't take long to determine that it was. I had great service there, and didn't feel rushed or pushed by the sales people. The only hitch I ran into was with getting fittings and alterations completed (I live out of state, and was only in Grand Rapids on weekend, when fittings aren't available), but the Bridal Gallery recommended a seamstress that they work with who would be able to do an early morning fitting over a holiday weekend. She was excellent, and I wound up with a gorgeous, perfect-fitting gown. Read less
Services Used: Dress & Attire
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Ashley
Wedding:
8/16/2008
4.8/5.0
Bridal Gallery was a great place to get my wedding dress. They were very friendly and not pushy at all. They gave me my space to try on my dress. They were very quick with alterations and calling me to know when my dress was ready.
Bridal Gallery was a great place to get my wedding dress. They were very friendly and not pushy at all. They gave me my Read more...
Bridal Gallery was a great place to get my wedding dress. They were very friendly and not pushy at all. They gave me my space to try on my dress. They were very quick with alterations and calling me to know when my dress was ready. Read less
Services Used: Dress & Attire
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Allie
Wedding:
6/7/2008
4.8/5.0
Bridal Gallery has beautiful dresses and reasonable prices. The service staff is attentive, but allows you some freedom to breathe and do your own shopping as well. I loved my dress!
Bridal Gallery has beautiful dresses and reasonable prices. The service staff is attentive, but allows you some freedom to Read more...
Bridal Gallery has beautiful dresses and reasonable prices. The service staff is attentive, but allows you some freedom to breathe and do your own shopping as well. I loved my dress! Read less
Services Used: DJ, Dress & Attire
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sarah
Wedding:
8/4/2007
4.8/5.0
They were very nice to me. I bought of the rack cause I waited till alst minute but they were helpful. I also got my matron of honors dress there. Very nice People
They were very nice to me. I bought of the rack cause I waited till alst minute but they were helpful. I also got my Read more...
They were very nice to me. I bought of the rack cause I waited till alst minute but they were helpful. I also got my matron of honors dress there. Very nice People Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.7/5.0
I went to Bridal Gallery on a whim with two of my bridesmaids and ending finding "the dress". The girls at the salon were very helpful in helping me narrow down my choices of dresses and once I had a few that I liked they helped me see the "look" even with the dress being 8 sizes to big! They explained the process in full detail and everything went smooth from sizes to the ordering. The only reason that I haven't given them a 5/5 is when my dress was finally in I went to pick it up and I wasn't able to try it on in the store. They had multiple clients in the rooms and I would have to come back if I wanted to try it on. I live about an hour away and wasn't leaving without my dress. That being said I made the decision to leave without trying it on but ideally I would have liked to be able to try it on at the store before leaving. Other than that the girls were very helpful and friendly!
I went to Bridal Gallery on a whim with two of my bridesmaids and ending finding "the dress". The girls at the salon were Read more...
I went to Bridal Gallery on a whim with two of my bridesmaids and ending finding "the dress". The girls at the salon were very helpful in helping me narrow down my choices of dresses and once I had a few that I liked they helped me see the "look" even with the dress being 8 sizes to big! They explained the process in full detail and everything went smooth from sizes to the ordering. The only reason that I haven't given them a 5/5 is when my dress was finally in I went to pick it up and I wasn't able to try it on in the store. They had multiple clients in the rooms and I would have to come back if I wanted to try it on. I live about an hour away and wasn't leaving without my dress. That being said I made the decision to leave without trying it on but ideally I would have liked to be able to try it on at the store before leaving. Other than that the girls were very helpful and friendly! Read less
Services Used: Dress & Attire
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Kim
Wedding:
3/15/2014
4.7/5.0
Everyone at the Bridal Gallery is very helpful in finding the dream dress!
Everyone at the Bridal Gallery is very helpful in finding the dream dress!
Everyone at the Bridal Gallery is very helpful in finding the dream dress! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.7/5.0
Bridal Gallery has so many dresses to choose from and were so helpful as I tried what seemed like them all on. Needless to say I found the perfect dress there and they were so helpful in getting my dress ordered and fitted. I also bought my veil and hair piece. I received a $100 giftcard for the veil and hair piece after purchasing my dress. They were very accomodating and welcoming every single time I went in. I would absolutely reccommend checking out bridal gallery while looking for a dress!
Bridal Gallery has so many dresses to choose from and were so helpful as I tried what seemed like them all on. Needless to Read more...
Bridal Gallery has so many dresses to choose from and were so helpful as I tried what seemed like them all on. Needless to say I found the perfect dress there and they were so helpful in getting my dress ordered and fitted. I also bought my veil and hair piece. I received a $100 giftcard for the veil and hair piece after purchasing my dress. They were very accomodating and welcoming every single time I went in. I would absolutely reccommend checking out bridal gallery while looking for a dress! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.6/5.0
I absolutely LOVED my dress and the service when I found it! The girls working were so helpful and so nice! I did feel like when I went to pick up my dress they gave me very poor service. My dress wasnt hanging right in the bag and jewels were hanging from some of the flowers. Also we ordered a hair clip and paid a big price for it and when we received it there was no hair clip on it it was just a flower. When we called to see if they could add it they said they could and when i picked it up and brought it home there was still no clip so then I had to pay my seamstress to make the flower a clip for me after paying $60 for the flower itself. I never complain but I did feel like they had already sold me the dress so they didnt care about it anymore when I went to pick it up. I just wish they would've been more helpful for my final fitting there but other than that every other time I went there they were more than helpful!
I absolutely LOVED my dress and the service when I found it! The girls working were so helpful and so nice! I did feel Read more...
I absolutely LOVED my dress and the service when I found it! The girls working were so helpful and so nice! I did feel like when I went to pick up my dress they gave me very poor service. My dress wasnt hanging right in the bag and jewels were hanging from some of the flowers. Also we ordered a hair clip and paid a big price for it and when we received it there was no hair clip on it it was just a flower. When we called to see if they could add it they said they could and when i picked it up and brought it home there was still no clip so then I had to pay my seamstress to make the flower a clip for me after paying $60 for the flower itself. I never complain but I did feel like they had already sold me the dress so they didnt care about it anymore when I went to pick it up. I just wish they would've been more helpful for my final fitting there but other than that every other time I went there they were more than helpful! Read less
Services Used: Dress & Attire
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MandyVN
Wedding:
5/20/2010
4.6/5.0
I was a budget minded Bride with a set idea of the style dress I wanted, what I was willing to pay. Bridal Gallery has a vast selection of gowns from informal to opulent. I was looking for an informal, off the rack dress. I was pleased to find that they didn't just have offered a couple of out of style dresses, but instead there was a row of dresses in all sizes. I found the perfect dress; it was somewhere between informal & semi-formal, simple, yet elegant, in my size, and an even better price point than I could have hoped!
I was a budget minded Bride with a set idea of the style dress I wanted, what I was willing to pay. Bridal Gallery has a Read more...
I was a budget minded Bride with a set idea of the style dress I wanted, what I was willing to pay. Bridal Gallery has a vast selection of gowns from informal to opulent. I was looking for an informal, off the rack dress. I was pleased to find that they didn't just have offered a couple of out of style dresses, but instead there was a row of dresses in all sizes. I found the perfect dress; it was somewhere between informal & semi-formal, simple, yet elegant, in my size, and an even better price point than I could have hoped! Read less
Services Used: Dress & Attire
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LaurelJean
Wedding:
8/2/2008
4.6/5.0
The staff at Bridal gallery were so helpful and really took the time to give suggestions! They are great!
The staff at Bridal gallery were so helpful and really took the time to give suggestions! They are great!
The staff at Bridal gallery were so helpful and really took the time to give suggestions! They are great! Read less
Services Used: Dress & Attire
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Sarah
Wedding:
4/12/2008
4.6/5.0
I was looking for a dress that was unique and not strapless like so many you see now, and I found it at Bridal Gallery. From the moment I entered the door, they were extrememly helpful and provided a personalized touch. I found my bridesmaids' dresses there too, and all were reasonable. It seems like there is something for everyone here. The seamstress they recommended for alterations was such a sweetheart! I would definitely recommend Bridal Gallery to any bride.
I was looking for a dress that was unique and not strapless like so many you see now, and I found it at Bridal Gallery. Read more...
I was looking for a dress that was unique and not strapless like so many you see now, and I found it at Bridal Gallery. From the moment I entered the door, they were extrememly helpful and provided a personalized touch. I found my bridesmaids' dresses there too, and all were reasonable. It seems like there is something for everyone here. The seamstress they recommended for alterations was such a sweetheart! I would definitely recommend Bridal Gallery to any bride. Read less
Services Used: Dress & Attire
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Tessa
Wedding:
6/23/2007
4.6/5.0
They were very helpful and patient. It is not the most elegant bridal shop but it does house a lot of different dresses. The prices are pretty good. For instance if you buy the dress on the spot you get it at a lesser price. If you have to order it then it is a little more. I was very pleased with my experience here.
They were very helpful and patient. It is not the most elegant bridal shop but it does house a lot of different dresses. Read more...
They were very helpful and patient. It is not the most elegant bridal shop but it does house a lot of different dresses. The prices are pretty good. For instance if you buy the dress on the spot you get it at a lesser price. If you have to order it then it is a little more. I was very pleased with my experience here. Read less
Services Used: Dress & Attire
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blainsgirl
Wedding:
6/24/2006
4.6/5.0
The staff at Bridal Gallery were great!! They were very helpful as I was looking for that "dream dress" and the alteration process was fantastic. My sister also got her dress there was was very pleased as well.
The staff at Bridal Gallery were great!! They were very helpful as I was looking for that "dream dress" and the alteration Read more...
The staff at Bridal Gallery were great!! They were very helpful as I was looking for that "dream dress" and the alteration process was fantastic. My sister also got her dress there was was very pleased as well. Read less
Services Used: Dress & Attire
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Elizabeth
Wedding:
8/29/2014
4.5/5.0
They were extremely helpful and not pushy when it came to picking a dress! There was no time limit set for my appointment unlike other dress locations!
They were extremely helpful and not pushy when it came to picking a dress! There was no time limit set for my appointment Read more...
They were extremely helpful and not pushy when it came to picking a dress! There was no time limit set for my appointment unlike other dress locations! Read less
Services Used: Dress & Attire
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Ewing
Wedding:
9/18/2010
4.5/5.0
The selection of dresses were wonderful, and the sales attendant that helped me, Becky, was phenomenal! My seamstress Aubrey, did a quick and wonderful job, it was the dress of my dreams and I found it at the Bridal Gallery :)
The selection of dresses were wonderful, and the sales attendant that helped me, Becky, was phenomenal! My seamstress Read more...
The selection of dresses were wonderful, and the sales attendant that helped me, Becky, was phenomenal! My seamstress Aubrey, did a quick and wonderful job, it was the dress of my dreams and I found it at the Bridal Gallery :) Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.4/5.0
This place was great! Friendly service. They treat you like an individual and spend as much time as needed with you. The place is a little cramped and small, but they have a lot to choose from at decent prices.
This place was great! Friendly service. They treat you like an individual and spend as much time as needed with you. The Read more...
This place was great! Friendly service. They treat you like an individual and spend as much time as needed with you. The place is a little cramped and small, but they have a lot to choose from at decent prices. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.4/5.0
Overall, my experience with Bridal Gallery was great! There was a mix-up but they happily took care of it for me. We were under the wire though!
Overall, my experience with Bridal Gallery was great! There was a mix-up but they happily took care of it for me. We were Read more...
Overall, my experience with Bridal Gallery was great! There was a mix-up but they happily took care of it for me. We were under the wire though! Read less
Services Used: Dress & Attire
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Harmony
Wedding:
7/19/2008
4.4/5.0
I found the perfect dress here and they don't require an appointment.
I found the perfect dress here and they don't require an appointment.
I found the perfect dress here and they don't require an appointment. Read less
Services Used: Dress & Attire
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mkacmar
Wedding:
7/5/2008
4.4/5.0
They had a wide variety of styles. I was impredded with their service.
They had a wide variety of styles. I was impredded with their service.
They had a wide variety of styles. I was impredded with their service. Read less
Services Used: Dress & Attire
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Ashly
Wedding:
8/4/2012
4.3/5.0
Bridal Gallery is great! When driving down the road it looks so small but once you get in to the store there is so many dresses! Go to Bridal Gallery!
Bridal Gallery is great! When driving down the road it looks so small but once you get in to the store there is so many Read more...
Bridal Gallery is great! When driving down the road it looks so small but once you get in to the store there is so many dresses! Go to Bridal Gallery! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
4.2/5.0
Bridal Gallery was an unexpected stop for me on my wedding gown hunt, but turned out to be so great. I have ended up finding my dress here, and was treated very nicely by the consultant who worked with me. This store has you go through the dresses and place rings on the ones you want to try on. Then they put them in your room for you and work with you from there. I was so happy with the price of my dress, and especially the flexibility of the store. They accepted me happily as a walk-in, and kept me as a priority to them.
Bridal Gallery was an unexpected stop for me on my wedding gown hunt, but turned out to be so great. I have ended up Read more...
Bridal Gallery was an unexpected stop for me on my wedding gown hunt, but turned out to be so great. I have ended up finding my dress here, and was treated very nicely by the consultant who worked with me. This store has you go through the dresses and place rings on the ones you want to try on. Then they put them in your room for you and work with you from there. I was so happy with the price of my dress, and especially the flexibility of the store. They accepted me happily as a walk-in, and kept me as a priority to them. Read less
Services Used: Dress & Attire
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kellz122
Wedding:
7/17/2010
4.2/5.0
Great selection and service. The just seem to get a little busy during summer, and less attention to detail is paid to the bride and/or bridesmaids.
Overall the staff is great! Very helpful!
Great selection and service. The just seem to get a little busy during summer, and less attention to detail is paid to the Read more...
Great selection and service. The just seem to get a little busy during summer, and less attention to detail is paid to the bride and/or bridesmaids.
Overall the staff is great! Very helpful! Read less
Services Used: Dress & Attire
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Botts Bride
Wedding:
8/23/2008
4.2/5.0
I was one of the those brides that took awhile to find her dress. I had gone to three different shops that had some pretty dresses but weren't the right ones for me. I finally found my perfect dress at Bridal Gallery. They have a lot of dresses to choose from. I liked how they had dresses you could order or buy now, plus ones on clearance. There prices were about average and comparable to other shops. They also let me keep my dress there until I took it to my seamstress.

But the best part was that I ordered my dress 4 months before my wedding and I ended up getting it in 2 weeks. The company Bridal Gallery goes through had it in stock so I was able to get it right away. I got VERY LUCKY. New brides please note this is very rare and always get your dress well in advance.
I was one of the those brides that took awhile to find her dress. I had gone to three different shops that had some pretty Read more...
I was one of the those brides that took awhile to find her dress. I had gone to three different shops that had some pretty dresses but weren't the right ones for me. I finally found my perfect dress at Bridal Gallery. They have a lot of dresses to choose from. I liked how they had dresses you could order or buy now, plus ones on clearance. There prices were about average and comparable to other shops. They also let me keep my dress there until I took it to my seamstress.

But the best part was that I ordered my dress 4 months before my wedding and I ended up getting it in 2 weeks. The company Bridal Gallery goes through had it in stock so I was able to get it right away. I got VERY LUCKY. New brides please note this is very rare and always get your dress well in advance. Read less
Services Used: Dress & Attire
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Jessica
Wedding:
6/7/2008
4.2/5.0
They were very helpful!!! With only two months to find a wedding dress they were very helpful. They called at least 8 warehouses looking for different dresses in my size. In the end I found my dream dress when other stores called my hunt futile.
They were very helpful!!! With only two months to find a wedding dress they were very helpful. They called at least 8 Read more...
They were very helpful!!! With only two months to find a wedding dress they were very helpful. They called at least 8 warehouses looking for different dresses in my size. In the end I found my dream dress when other stores called my hunt futile. Read less
Services Used: Dress & Attire
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Elizabeth
Wedding:
10/1/2005
4.2/5.0
They had the dress of my dreams! The service was pretty good, but a little bit off putting. Fabulous selection, which is what really mattered to me.
They had the dress of my dreams! The service was pretty good, but a little bit off putting. Fabulous selection, which is Read more...
They had the dress of my dreams! The service was pretty good, but a little bit off putting. Fabulous selection, which is what really mattered to me. Read less
Services Used: Dress & Attire
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Megan
Wedding:
9/7/2007
4.0/5.0
I bought my dress off the rack there for a steal - great deals! My first shop, first dress I picked out. LOVED it :)
I bought my dress off the rack there for a steal - great deals! My first shop, first dress I picked out. LOVED it :)
I bought my dress off the rack there for a steal - great deals! My first shop, first dress I picked out. LOVED it :) Read less
Services Used: Dress & Attire
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emikav01
Wedding:
5/24/2009
3.9/5.0
All of the representatives were very helpful here. The selection for bridal gowns was great! Not as many choices for bridesmaids/mothers of the bride but a decent variety if name brands.

My only complaint was the seamstress here. Not only the cost but the service, professionalism and knowledge of what needed to be done. I would recommend taking your dress elsewhere if it needs to be altered and even steamed. I picked up my dress and all was finally good but it took a lot of stress to make it fit right. I did have to take it somewhere else to steam it again.
All of the representatives were very helpful here. The selection for bridal gowns was great! Not as many choices for Read more...
All of the representatives were very helpful here. The selection for bridal gowns was great! Not as many choices for bridesmaids/mothers of the bride but a decent variety if name brands.

My only complaint was the seamstress here. Not only the cost but the service, professionalism and knowledge of what needed to be done. I would recommend taking your dress elsewhere if it needs to be altered and even steamed. I picked up my dress and all was finally good but it took a lot of stress to make it fit right. I did have to take it somewhere else to steam it again. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
3.8/5.0
As I write this review I still have mixed feelings as to how I should proceed. My first impression was outstanding. Paula helped me find my dress and was everything I could have asked for...she listened to my ideas but didn't rule out dresses I was dead against. I ended up picking a style she chose, with accessories she chose, and it was so beautiful and unique. I get many compliments on the combination she put together. When it came to alterations the person I worked with was fantastic, no complaints here! She was very patient and flexible.

As time passed I began to not feel the greatest about SOME of the help in the store. I was given all my bridesmaid dresses without their balances being paid in full and then told my dress would be held until the bridesmaids had paid. Luckily my bridesmaids jumped right on the phone and took care of the balance, I just feel it was a stress I didn't really need. On the day of pick up my veil was missing, the owner was quick to help out (she has great customer service) and we ended up finding it in the other garment bag. However then we had to go back to get the straps as the 'other garment bag' was still in the fitting room. I would like to believe this was a just luck of the draw and no one else has had issues. The girls are so nice it is hard for me to write this. :)

My bridesmaids would not recommend this location based on experience with sizing and rumors regarding sizing to sell alternations. I do not know much on this point, so just make sure to do research and ask questions if you are concerned.
As I write this review I still have mixed feelings as to how I should proceed. My first impression was outstanding. Paula Read more...
As I write this review I still have mixed feelings as to how I should proceed. My first impression was outstanding. Paula helped me find my dress and was everything I could have asked for...she listened to my ideas but didn't rule out dresses I was dead against. I ended up picking a style she chose, with accessories she chose, and it was so beautiful and unique. I get many compliments on the combination she put together. When it came to alterations the person I worked with was fantastic, no complaints here! She was very patient and flexible.

As time passed I began to not feel the greatest about SOME of the help in the store. I was given all my bridesmaid dresses without their balances being paid in full and then told my dress would be held until the bridesmaids had paid. Luckily my bridesmaids jumped right on the phone and took care of the balance, I just feel it was a stress I didn't really need. On the day of pick up my veil was missing, the owner was quick to help out (she has great customer service) and we ended up finding it in the other garment bag. However then we had to go back to get the straps as the 'other garment bag' was still in the fitting room. I would like to believe this was a just luck of the draw and no one else has had issues. The girls are so nice it is hard for me to write this. :)

My bridesmaids would not recommend this location based on experience with sizing and rumors regarding sizing to sell alternations. I do not know much on this point, so just make sure to do research and ask questions if you are concerned. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
3.7/5.0
The Bridal Gallery was a good place to go to find a large selection of gowns. They have hundreds in the store and any bride should be able to find something that they like. Their consultants for the most part are younger college girls, maybe not extremely skilled in finding "the one" or giving you the "say yes to the dress experience". If you have an idea of what you like, this is a good place to go. I got a name brand dress at a reasonable price and would recommend this place to my friends.
The Bridal Gallery was a good place to go to find a large selection of gowns. They have hundreds in the store and any Read more...
The Bridal Gallery was a good place to go to find a large selection of gowns. They have hundreds in the store and any bride should be able to find something that they like. Their consultants for the most part are younger college girls, maybe not extremely skilled in finding "the one" or giving you the "say yes to the dress experience". If you have an idea of what you like, this is a good place to go. I got a name brand dress at a reasonable price and would recommend this place to my friends. Read less
Services Used: Dress & Attire
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Ashleigh
Wedding:
5/10/2014
3.6/5.0
I went just after the store opened on a Monday morning, so the salon was dead. I had all the help I could want due to this. I found my dress that day! I would definitely recommend Bridal Gallery to other brides!
I went just after the store opened on a Monday morning, so the salon was dead. I had all the help I could want due to Read more...
I went just after the store opened on a Monday morning, so the salon was dead. I had all the help I could want due to this. I found my dress that day! I would definitely recommend Bridal Gallery to other brides! Read less
Services Used: Dress & Attire
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jalepo
Wedding:
9/14/2007
3.6/5.0
I was very impressed with the service here. I loved my dress and was very impressed with the alterations. My girls were very happy with their dresses as well. They looked wonderful.
I was very impressed with the service here. I loved my dress and was very impressed with the alterations. My girls were Read more...
I was very impressed with the service here. I loved my dress and was very impressed with the alterations. My girls were very happy with their dresses as well. They looked wonderful. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
3.4/5.0
Huge selection and fair prices however the entire set up feels like a free for all at a yard sale. I was also told that the designer of the dress I was interested in was going to be there and had to make an appointment to meet with them for a special fitting which was a total lie. There was no designer and my "fitting" was anything but special. Service was friendly and I have no complaints with the staff however the over all feel of this place resembles an assembly line. If you want personal service and your dress search to be special this is not the place for it.
Huge selection and fair prices however the entire set up feels like a free for all at a yard sale. I was also told that Read more...
Huge selection and fair prices however the entire set up feels like a free for all at a yard sale. I was also told that the designer of the dress I was interested in was going to be there and had to make an appointment to meet with them for a special fitting which was a total lie. There was no designer and my "fitting" was anything but special. Service was friendly and I have no complaints with the staff however the over all feel of this place resembles an assembly line. If you want personal service and your dress search to be special this is not the place for it. Read less
Services Used: Dress & Attire
Bridal Gallery responded with the following comments:

We're sorry you didn't fee like you had the best experience! We value every bride and strive to give each group individual attention, so thank you for your feedback. Occasionally we are able to have a sales representative from our companies, not the designers themselves, come during a trunk show, though lately that has been more difficult. More often, the trunk show simply includes a discount offer on the designs during the days of the show. We apologize if that was miscommunicated in any way, and we will take that into consideration when promoting our next trunk shows.
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Sara Fox
Wedding:
2/2/2008
3.4/5.0
They have a great selection of dresses from some of the best designers. The dress came in on time and they did a great job of helping me find a dress that looked great on me. The seamstress, however, should work on her customer service skills. After explaining that I had 2 pairs of shoes to wear for the night she told me I "couldn't have my cake and eat it too." and that I "only needed one pair of shoes, any more than that was being silly."
They have a great selection of dresses from some of the best designers. The dress came in on time and they did a great job Read more...
They have a great selection of dresses from some of the best designers. The dress came in on time and they did a great job of helping me find a dress that looked great on me. The seamstress, however, should work on her customer service skills. After explaining that I had 2 pairs of shoes to wear for the night she told me I "couldn't have my cake and eat it too." and that I "only needed one pair of shoes, any more than that was being silly." Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
3.2/5.0
Very small shop with a lot of dress' crammed in together. Hard to look around because it is so small. Fortunately I knew what I was looking for before I went so I just gave them the #'s and they found the dress for me. They have a pretty good selection and prices are comparable. If you're going to go here, I would have an idea of what you're looking for and definitely make an appointment.
Very small shop with a lot of dress' crammed in together. Hard to look around because it is so small. Fortunately I knew Read more...
Very small shop with a lot of dress' crammed in together. Hard to look around because it is so small. Fortunately I knew what I was looking for before I went so I just gave them the #'s and they found the dress for me. They have a pretty good selection and prices are comparable. If you're going to go here, I would have an idea of what you're looking for and definitely make an appointment. Read less
Services Used: Dress & Attire
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Court52111
Wedding:
5/21/2011
2.7/5.0
I was very shocked when i received a call 1 week after getting measured for my dress. It had come in by some freak way that quickly. When I went to try my dress on, it was almost 4 sizes too small. I had to take my dress to a seamstress and have her rebuild the whole thing, changing the back of the dress and using the extra material from the bottom and shawl to make my dress work! I was very disappointed in their customer service and their attitude was you signed for the measurements, so it's your problem. Funny thing is I had lost 15 pounds after I was measured. My seamstress and I got on the dress designer's website and saw what the measurements were for my size dress and then measured the dress. What do you know, the tag was either incorrect or they didn't order the right way!
I was very shocked when i received a call 1 week after getting measured for my dress. It had come in by some freak way Read more...
I was very shocked when i received a call 1 week after getting measured for my dress. It had come in by some freak way that quickly. When I went to try my dress on, it was almost 4 sizes too small. I had to take my dress to a seamstress and have her rebuild the whole thing, changing the back of the dress and using the extra material from the bottom and shawl to make my dress work! I was very disappointed in their customer service and their attitude was you signed for the measurements, so it's your problem. Funny thing is I had lost 15 pounds after I was measured. My seamstress and I got on the dress designer's website and saw what the measurements were for my size dress and then measured the dress. What do you know, the tag was either incorrect or they didn't order the right way! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
2.6/5.0
I had a great and NOT so great experience here. I was here with a friend of mine who was looking for her wedding gown the day before I went looking for mine. I returned the next day to look for my wedding gown with a few of my closest family/friends-Mom, sister, bridesmaid, & personal trainer- who happens to be a GAY black man, who has become one of my very close & personal friends. All of them were looking for dresses when my MALE friend was getting towards the back of the isle's he was told he needs to stay at the front of the store, (when ironically the day before I quite frankly remember a middle aged WHITE MALE) sitting back at the fitting rooms with his daughter. Now I don't know if this was a race thing or not but they told me it was posted on the poster in the front of the store that all men must remain in the front of the store, I was told it was because the women aren't fully dressed when coming out of the dressing rooms and it makes them feel uncomfortable... well im a customer as well and I was made uncomfortable because a very good friend of mine was just told he wasn't allowed to be like everyone else. I brought this up to the consultants that it doesn't make sense bc I was there the day before and there was a male sitting back there, and she had said that maybe they had asked the other brides if it was okay, so I politely asked her if she could do that for us today, and still nothing.. so we resumed and unlike all the other brides I had to walk all the way to the front of the store where my family and friends were sitting where people were walking in & out of and there were no mirrors, I couldn't get the experience I wanted because other people are judgemental.. If I hadn't found my dream dress, I wouldn't have came back...also if I wouldn't have gone back the following day to order and get re-measured they would've order the wrong dress, they would've ordered it in a normal size not womens.. IN LOVE WITH MY DRESS, BUT NOT MY EXPERIENCE-
I had a great and NOT so great experience here. I was here with a friend of mine who was looking for her wedding gown the Read more...
I had a great and NOT so great experience here. I was here with a friend of mine who was looking for her wedding gown the day before I went looking for mine. I returned the next day to look for my wedding gown with a few of my closest family/friends-Mom, sister, bridesmaid, & personal trainer- who happens to be a GAY black man, who has become one of my very close & personal friends. All of them were looking for dresses when my MALE friend was getting towards the back of the isle's he was told he needs to stay at the front of the store, (when ironically the day before I quite frankly remember a middle aged WHITE MALE) sitting back at the fitting rooms with his daughter. Now I don't know if this was a race thing or not but they told me it was posted on the poster in the front of the store that all men must remain in the front of the store, I was told it was because the women aren't fully dressed when coming out of the dressing rooms and it makes them feel uncomfortable... well im a customer as well and I was made uncomfortable because a very good friend of mine was just told he wasn't allowed to be like everyone else. I brought this up to the consultants that it doesn't make sense bc I was there the day before and there was a male sitting back there, and she had said that maybe they had asked the other brides if it was okay, so I politely asked her if she could do that for us today, and still nothing.. so we resumed and unlike all the other brides I had to walk all the way to the front of the store where my family and friends were sitting where people were walking in & out of and there were no mirrors, I couldn't get the experience I wanted because other people are judgemental.. If I hadn't found my dream dress, I wouldn't have came back...also if I wouldn't have gone back the following day to order and get re-measured they would've order the wrong dress, they would've ordered it in a normal size not womens.. IN LOVE WITH MY DRESS, BUT NOT MY EXPERIENCE- Read less
Services Used: Dress & Attire
Bridal Gallery responded with the following comments:

We want to apologize for the confusion about our policy regarding men in our fitting area. As a rule, men are not allowed by the fitting rooms. The exception to that rule is that if there is only one group of people in the store, we do allow men to sit in the fitting area. Once a second group of people comes into the store, any men in the back are asked to move to the front of the store. Unfortunately, not everyone is willing to cooperate with our request. The father of the bride you refer to in your review was asked repeatedly to sit in the front and chose not to listen. We hope this clears things up.
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Anonymous
Wedding:
2+ years ago
2.6/5.0
The selection at Bridal Gallery is GREAT...so much so that I was willing to drive myself and my mom and sister 3 1/2 hours one way downstate to check it out =D Their customer service sucks...seriously, they might want to work on that! If they had comment cards I would have filled one out...they put the dresses I wanted to try on into the dressing room for me, but that was IT! The employees were all huddled around a size 2 customer "oooohhhing and ahhhhing" over how beautiful she looked to help me into one single dress..so thankfully my mom was there to help me lace up my dresses! I'm not saying I needed them doting over me at all...but seriously A LITTLE HELP would have been nice....instead ALL of the employees were just standing around this one girl doing nothing....no joke...I wasn't the only customer who wasn't being helped by the employees that day either! However, the Bridal Gallery did carry Mori Lee (none of the Bridal Stores carry Mori Lee where I live) so I was able to try on and order my DREAM DRESS!!!!! YAY the dress took 4 months to come in...I had to call THEM to see if it was in. They did not call me...which I thought should have been the other way around...and when I did call them, they acted as though it was a big CHORE to just LOOK if my dress was in....which it was in so I guess I was glad I called since they obviously didn't do their job and CALL ME when it came in! My mom, sister, niece, and I drove the 3 1/2 hour drive back down to get it in a blizzard (February in MICHIGAN...it was bad..but still it was the only weekend we all had to go downstate) We get there which was more like 4 1/2 hours cause of the weather and I walk in and I tell the woman behind the counter "Hi I'm here to pick up my dress" and she says "Ok" She goes and gets my dress..and hands it to me...and I was like "Um can I try it on?" Wouldn't that be assumed with a wedding dress? I don't know maybe not...she said "Yea go ahead" so I go back to the room...and we're just kind of standing there..my mom finally said "Am I supposed to help you get into it?" I was like "I guess so" all the employees were just standing around the front counter gossiping. So my mom laced me up and I went out and did my little twirl and my mom took pictures and whatnot. None of the employess offered to help me with viels or shoes or accessories...(like I had seen them do with the size 2 girl the time we went down to try on dresses) so MY MOM then helped me out of my dress, MY MOM put my dress back into my bag. My sister tried on some bridesmaid dresses and my niece tried on some flower girl dresses and the employees did absolutely NOTHING to assist us. We did end up ordering a Bridesmaid Dress and a Flower girl dress..but NOT from the Bridal Gallery.....if it weren't for them having my dress (which by the way was PERFECT in every way...and if ANYONE else around here sold Mori Lee we would have bought it from them!) we wouldn't have even bought that there-VERY RUDE EMPLOYEES!..but they did sell my dress so I guess that was the only plus to the whole situation =D My awesome dress that I love-even though the Bridal Store sucked =P
The selection at Bridal Gallery is GREAT...so much so that I was willing to drive myself and my mom and sister 3 1/2 hours Read more...
The selection at Bridal Gallery is GREAT...so much so that I was willing to drive myself and my mom and sister 3 1/2 hours one way downstate to check it out =D Their customer service sucks...seriously, they might want to work on that! If they had comment cards I would have filled one out...they put the dresses I wanted to try on into the dressing room for me, but that was IT! The employees were all huddled around a size 2 customer "oooohhhing and ahhhhing" over how beautiful she looked to help me into one single dress..so thankfully my mom was there to help me lace up my dresses! I'm not saying I needed them doting over me at all...but seriously A LITTLE HELP would have been nice....instead ALL of the employees were just standing around this one girl doing nothing....no joke...I wasn't the only customer who wasn't being helped by the employees that day either! However, the Bridal Gallery did carry Mori Lee (none of the Bridal Stores carry Mori Lee where I live) so I was able to try on and order my DREAM DRESS!!!!! YAY the dress took 4 months to come in...I had to call THEM to see if it was in. They did not call me...which I thought should have been the other way around...and when I did call them, they acted as though it was a big CHORE to just LOOK if my dress was in....which it was in so I guess I was glad I called since they obviously didn't do their job and CALL ME when it came in! My mom, sister, niece, and I drove the 3 1/2 hour drive back down to get it in a blizzard (February in MICHIGAN...it was bad..but still it was the only weekend we all had to go downstate) We get there which was more like 4 1/2 hours cause of the weather and I walk in and I tell the woman behind the counter "Hi I'm here to pick up my dress" and she says "Ok" She goes and gets my dress..and hands it to me...and I was like "Um can I try it on?" Wouldn't that be assumed with a wedding dress? I don't know maybe not...she said "Yea go ahead" so I go back to the room...and we're just kind of standing there..my mom finally said "Am I supposed to help you get into it?" I was like "I guess so" all the employees were just standing around the front counter gossiping. So my mom laced me up and I went out and did my little twirl and my mom took pictures and whatnot. None of the employess offered to help me with viels or shoes or accessories...(like I had seen them do with the size 2 girl the time we went down to try on dresses) so MY MOM then helped me out of my dress, MY MOM put my dress back into my bag. My sister tried on some bridesmaid dresses and my niece tried on some flower girl dresses and the employees did absolutely NOTHING to assist us. We did end up ordering a Bridesmaid Dress and a Flower girl dress..but NOT from the Bridal Gallery.....if it weren't for them having my dress (which by the way was PERFECT in every way...and if ANYONE else around here sold Mori Lee we would have bought it from them!) we wouldn't have even bought that there-VERY RUDE EMPLOYEES!..but they did sell my dress so I guess that was the only plus to the whole situation =D My awesome dress that I love-even though the Bridal Store sucked =P Read less
Services Used: Dress & Attire
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amay
Wedding:
11/14/2009
2.4/5.0
A discontinued Mori Lee was the bridal gown I wanted! I called just about every bridal shop looking for this exact one in a size close to mine. Finally, I found it at Bridal Gallery. The price was right because it was discontinued, so I ran right there. The quality of service? What service? They handed me the dress and told me fitting rooms were in the back.... They never came to check to see how I was doing, the employees were all gathered around chatting, and they never asked if I wanted a nice bag to carry it home in. The only reason I bought my dress there was because it was the only place near me that carried it and ordering online was not an option.......
A discontinued Mori Lee was the bridal gown I wanted! I called just about every bridal shop looking for this exact one in Read more...
A discontinued Mori Lee was the bridal gown I wanted! I called just about every bridal shop looking for this exact one in a size close to mine. Finally, I found it at Bridal Gallery. The price was right because it was discontinued, so I ran right there. The quality of service? What service? They handed me the dress and told me fitting rooms were in the back.... They never came to check to see how I was doing, the employees were all gathered around chatting, and they never asked if I wanted a nice bag to carry it home in. The only reason I bought my dress there was because it was the only place near me that carried it and ordering online was not an option....... Read less
Services Used: Dress & Attire
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fliptrip0802@aol.com
Wedding:
8/2/2008
1.8/5.0
I was very disappointed with Bridal Gallery. We had gone in to order my wedding dress almost 8 months before the wedding. I had picked out my dream dress and had it ordered and 4 months later the dress came in and I got a call that it was the wrong dress. They said that the manufacturer had messed up and sent the wrong dress. They offered to have a new one shipped but said it would be here within two weeks of my wedding! My only option was cross my fingers and hope it came in time or to take the store sample at a discounted price. I went in the next day to make sure the in store sample looked clean with no discoloration or beading coming undone and the dress looked just fine, but when it came time for the discount, they offered me only $100 off a $1000 dress that had been tried on probably more than 50 times! Not only that, the girl who had actually ordered the dress came up and apologized to me and said she had written the wrong dress number down! They had tried to pawn it off on the manufacturer and say it was there fault when it was the store employee the entire time. After I let the manager know the whole situation she still only gave me an extra $100 off. So I got a dress that had been used for 4 months in store for only $200 off. I was very unhappy and to make matters worse the alterations were horrible! They have a lady come in and do them in store and I ended up having five fittings and on the day of my wedding it still wasn't right. I would not recommend in anyway shape or form on getting your dress altered here. I understand mistakes happen with dresses so I would still recommend the store but just be careful.
I was very disappointed with Bridal Gallery. We had gone in to order my wedding dress almost 8 months before the wedding. Read more...
I was very disappointed with Bridal Gallery. We had gone in to order my wedding dress almost 8 months before the wedding. I had picked out my dream dress and had it ordered and 4 months later the dress came in and I got a call that it was the wrong dress. They said that the manufacturer had messed up and sent the wrong dress. They offered to have a new one shipped but said it would be here within two weeks of my wedding! My only option was cross my fingers and hope it came in time or to take the store sample at a discounted price. I went in the next day to make sure the in store sample looked clean with no discoloration or beading coming undone and the dress looked just fine, but when it came time for the discount, they offered me only $100 off a $1000 dress that had been tried on probably more than 50 times! Not only that, the girl who had actually ordered the dress came up and apologized to me and said she had written the wrong dress number down! They had tried to pawn it off on the manufacturer and say it was there fault when it was the store employee the entire time. After I let the manager know the whole situation she still only gave me an extra $100 off. So I got a dress that had been used for 4 months in store for only $200 off. I was very unhappy and to make matters worse the alterations were horrible! They have a lady come in and do them in store and I ended up having five fittings and on the day of my wedding it still wasn't right. I would not recommend in anyway shape or form on getting your dress altered here. I understand mistakes happen with dresses so I would still recommend the store but just be careful. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
1.0/5.0
The bride sent me the webpage to coordinate my bridesmaid dress. We looked them up and found that this was the closest place for me to go to order the dress. I got my money from my folks and drove 90 minutes to try on and order something. The manager apparently misunderstood my intentions and assumed I was going to order elsewhere. She totally ignored me. When she did respond to me, she made me feel unwelcome. I ended up feeling so bad, I left in tears....... These people have no concept of customer service......if your not a Size 7 or less expect to be treated like a second class citizen.......find another vendor for your wedding!
The bride sent me the webpage to coordinate my bridesmaid dress. We looked them up and found that this was the closest Read more...
The bride sent me the webpage to coordinate my bridesmaid dress. We looked them up and found that this was the closest place for me to go to order the dress. I got my money from my folks and drove 90 minutes to try on and order something. The manager apparently misunderstood my intentions and assumed I was going to order elsewhere. She totally ignored me. When she did respond to me, she made me feel unwelcome. I ended up feeling so bad, I left in tears....... These people have no concept of customer service......if your not a Size 7 or less expect to be treated like a second class citizen.......find another vendor for your wedding! Read less
Services Used: Dress & Attire
Bridal Gallery responded with the following comments:

I’m sorry that you feel you received poor service here last Saturday. It seems we had a bit of miscommunication. When I greeted you at the front desk, you explained that the bride was ordering your dress online, and that you just needed to see and try some styles in your size. As a business, our priority is of course to help the customers who are interested in purchasing here. I did take the time to show you several styles in the fabric and size that you needed, and put you in line for a fitting room. However, when your turn came up, I was unable to find you because you had already placed yourself in a fitting room without my knowledge. If you had simply requested help from myself or my staff, we would have been happy to help you. If you have any other questions or concerns, feel free to contact us at bridalgallerymi@gmail.com.
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Jill
Wedding:
5/25/2007
0.7/5.0
This was the worst expirence ever! The service was awful! I went 5 weeks before my wedding with all of my bridesmaids expecting to pick up the dresses only to find out they had not even been started on alterations! The seamstress was really rude! Anytime that i had to call for questions on the dresses they were snotty and I had to be the one to call them when they never called to give me prices on alterations! I did in turn get my money back for their screw up but that was the only plus side to using them!
This was the worst expirence ever! The service was awful! I went 5 weeks before my wedding with all of my bridesmaids Read more...
This was the worst expirence ever! The service was awful! I went 5 weeks before my wedding with all of my bridesmaids expecting to pick up the dresses only to find out they had not even been started on alterations! The seamstress was really rude! Anytime that i had to call for questions on the dresses they were snotty and I had to be the one to call them when they never called to give me prices on alterations! I did in turn get my money back for their screw up but that was the only plus side to using them! Read less
Services Used: Dress & Attire
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Haley
Wedding:
9/19/2014
0.6/5.0
Horrible experience. I had an appointment and still had to wait a half hour because they said an appointment doesn't mean I will have a fitting room!? It was cramped and overcrowded. had to pick out dresses on my own. There was no one to help me into the wedding dresses, no one helped me clip them and to top it off when I got out of the dressing room I had no personal mirror outside my room and no other mirror to look in because the other brides were using them. My family had no place to sit or even stand while they waited for me. I left after about 20 minutes. Horrible horrible experience.
Horrible experience. I had an appointment and still had to wait a half hour because they said an appointment doesn't mean Read more...
Horrible experience. I had an appointment and still had to wait a half hour because they said an appointment doesn't mean I will have a fitting room!? It was cramped and overcrowded. had to pick out dresses on my own. There was no one to help me into the wedding dresses, no one helped me clip them and to top it off when I got out of the dressing room I had no personal mirror outside my room and no other mirror to look in because the other brides were using them. My family had no place to sit or even stand while they waited for me. I left after about 20 minutes. Horrible horrible experience. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
0.2/5.0
This place had awful customer service. I had an appointment and was ignored for the first ten minutes I arrived. This place was my first stop for wedding dress shopping and I was quickly horrified. The owner was incredibly rude and had awful opinions. The girl helping me fit dresses was nice and helpful but the owner was just awful. They have a large variety if dresses. Would recommend going here if you don't know what your looking for but wouldn't recommend buying from here.
This place had awful customer service. I had an appointment and was ignored for the first ten minutes I arrived. This Read more...
This place had awful customer service. I had an appointment and was ignored for the first ten minutes I arrived. This place was my first stop for wedding dress shopping and I was quickly horrified. The owner was incredibly rude and had awful opinions. The girl helping me fit dresses was nice and helpful but the owner was just awful. They have a large variety if dresses. Would recommend going here if you don't know what your looking for but wouldn't recommend buying from here. Read less
Services Used: Dress & Attire
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Beth
Wedding:
10/19/2013
0.0/5.0
this is probably the worst dress shop I have ever visited. 3 out of the 4 dresses bought here for my daughters wedding do not fit correctly. what is the point of taking measurements if their sales people don't know how to order dresses correctly. the co-ordinating jackets also did not fit properly. when we called we were told that their sales people take measurements and just "recommend" sizes? isn't it the job of the employees to be knowledgeable in correctly ordering the appropriate sizes for dresses? we are making the best with the dresses that we have but I will never recommend this shop to anyone. very dissatisfied with this shop and service. regretting every part about going here. if I could give this shop a 0 I would! find somewhere else to go.
this is probably the worst dress shop I have ever visited. 3 out of the 4 dresses bought here for my daughters wedding do Read more...
this is probably the worst dress shop I have ever visited. 3 out of the 4 dresses bought here for my daughters wedding do not fit correctly. what is the point of taking measurements if their sales people don't know how to order dresses correctly. the co-ordinating jackets also did not fit properly. when we called we were told that their sales people take measurements and just "recommend" sizes? isn't it the job of the employees to be knowledgeable in correctly ordering the appropriate sizes for dresses? we are making the best with the dresses that we have but I will never recommend this shop to anyone. very dissatisfied with this shop and service. regretting every part about going here. if I could give this shop a 0 I would! find somewhere else to go. Read less
Services Used: Dress & Attire

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749 44th St. SE, Grand Rapids, MI 49548 See On Map
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