130x130 sq 1272233765357 bridalmansionoflisle

Bridal Mansion of Lisle

Lisle , IL
CONTACT US
CONTACT US

LOCATION

1111 Burlington Ave, Suite 103
Lisle, IL 60532 US (map)

PHONE

630-852-1956

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Bridal Mansion of Lisle is a one-stop shop for your entire top-to-bottom wedding ensemble—from veils and bride and bridesmaid dresses to jewelry and even invitations. Bridal Mansion of... Read more
Bridal Mansion of Lisle is a one-stop shop for your entire top-to-bottom wedding ensemble—from veils and bride and bridesmaid dresses to jewelry and even invitations. Bridal Mansion of Lisle specializes in great gowns at great prices and features a quality staff of sales consultants that have been working together for over 25 years. The staff is educated in bridalwear and the shop is a member of the National Bridal Service, the Association of Bridal Consultants and Weddings Beautiful Worldwide. Philosophy: "We make our brides happy brides. We're not number one, our brides are." Come visit us at our new location. Bridal Mansion of Lisle Read less
Dress & Attire , Invitations

INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Flower Girls, Mother of the Bride
What accessories do you provide?
Hair Accessories, Jewelry, Shoes, Undergarments, Veils

REVIEWS

3.6
out of 5.0
3.8/5.0
3.3/5.0
3.5/5.0
3.8/5.0
3.4/5.0
Sort by
130x130 sq 1327257532191 fbavatar2187955
Toni
Wedding:
5/18/2013
4.5/5.0
Loved my wedding dress and so did all my guests. Got a ton of compliments!
Loved my wedding dress and so did all my guests. Got a ton of compliments!
Loved my wedding dress and so did all my guests. Got a ton of compliments! Read less
Services Used: Dress & Attire
Default vendor profile pic
Jen
Wedding:
12/29/2012
0.9/5.0
The Bridal Mansion is actually a very small location with a limited selection. They were not helpful at all and basically ignored my bridesmaids and I. There dresses were also priced higher than most other shops.
The Bridal Mansion is actually a very small location with a limited selection. They were not helpful at all and basically Read more...
The Bridal Mansion is actually a very small location with a limited selection. They were not helpful at all and basically ignored my bridesmaids and I. There dresses were also priced higher than most other shops. Read less
Services Used: Dress & Attire, Invitations
Wwnetwork 128
Migle
Wedding:
10/1/2012
5.0/5.0
Hello everyone, this is on behalf of Bridal Mansion of Lisle. We have read the reviews and complaints and sincerely apologize to everyone who has had a bad experience with our company in the past. We have recently come under new ownership and have been tying up loose ends and taking care of preexisting problems and issues. We are pleased to announce that all problems have been taken care of, with retraining of employees, a close watch of all pre existing orders and new ones, and elevated customer satisfaction. We ask you to not let previous mistakes that were not in our new owners control to sway your decision of coming in to see us, we are more than happy and willing to help you with any of your needs, if you give us another chance. Thank you!

Sincerely,
The Owner and Staff of Bridal Mansion of Lisle
Hello everyone, this is on behalf of Bridal Mansion of Lisle. We have read the reviews and complaints and sincerely Read more...
Hello everyone, this is on behalf of Bridal Mansion of Lisle. We have read the reviews and complaints and sincerely apologize to everyone who has had a bad experience with our company in the past. We have recently come under new ownership and have been tying up loose ends and taking care of preexisting problems and issues. We are pleased to announce that all problems have been taken care of, with retraining of employees, a close watch of all pre existing orders and new ones, and elevated customer satisfaction. We ask you to not let previous mistakes that were not in our new owners control to sway your decision of coming in to see us, we are more than happy and willing to help you with any of your needs, if you give us another chance. Thank you!

Sincerely,
The Owner and Staff of Bridal Mansion of Lisle Read less
Services Used: Dress & Attire, Invitations
130x130 sq 1340678058490 img05842
Stacey
Wedding:
9/29/2012
5.0/5.0
I bought and altered my wedding gown here. The gowns are reasonably priced and they have a good range for being a small shop. They changed ownership before my alterations, but the transition at least appeared smooth because everything went without a hitch for me. The price of alterations seemed a little high (I didn't need much done, just hem and slightly taken in around the top of the bust), but since then Ive heard of higher priced alterations elsewhere, so Id say they are probably fair.
I bought and altered my wedding gown here. The gowns are reasonably priced and they have a good range for being a small Read more...
I bought and altered my wedding gown here. The gowns are reasonably priced and they have a good range for being a small shop. They changed ownership before my alterations, but the transition at least appeared smooth because everything went without a hitch for me. The price of alterations seemed a little high (I didn't need much done, just hem and slightly taken in around the top of the bust), but since then Ive heard of higher priced alterations elsewhere, so Id say they are probably fair. Read less
Services Used: Dress & Attire
Default vendor profile pic
Michelle
Wedding:
7/14/2012
4.0/5.0
The first dressed I ordered from this place came back wrong. Allure just did not create the same dress. It was a nightmare but Bridal Mansion let me pick out another dress and do an exchange. There was even money left over that they let me keep to purchase more items from the store. (They could have just done an even exchange no matter what)
They didn't always return my call in a timely fashion and sometimes were not on time for appointments but Jen, the sales girl was AMAZING!!!
The first dressed I ordered from this place came back wrong. Allure just did not create the same dress. It was a nightmare Read more...
The first dressed I ordered from this place came back wrong. Allure just did not create the same dress. It was a nightmare but Bridal Mansion let me pick out another dress and do an exchange. There was even money left over that they let me keep to purchase more items from the store. (They could have just done an even exchange no matter what)
They didn't always return my call in a timely fashion and sometimes were not on time for appointments but Jen, the sales girl was AMAZING!!! Read less
Services Used: Dress & Attire, Invitations
Default vendor profile pic
JenODonnell0428
Wedding:
4/28/2012
5.0/5.0
I am so happy I decided to check out what they had to offer. My dress was beautiful :)
I am so happy I decided to check out what they had to offer. My dress was beautiful :)
I am so happy I decided to check out what they had to offer. My dress was beautiful :) Read less
Services Used: Dress & Attire
Default vendor profile pic
Deanna
Wedding:
4/7/2012
0.8/5.0
This store was a complete disappointment. I heard great things about this store from bridal expos in Chicago and saw that they carried Allure dresses, so my mom and best friend both flew up in July to help me find my dream dress. My appointment went very well. My consultant, I think her name was Jen, was very helpful and attentive. I tried on about 6 or so dresses before finding my dream dress. I was very excited and asked Jen and the owner if there would be any problems having my dress ready for early this year (January). Mind you, this is the beginning of July. The owner said this would be no problem and I placed the order with the idea that the dress would be in within three months. The consultant noted that my wedding date was January 7th just to be sure the dress was in on time to take to my destination wedding. I cannot complain about the shopping experience which is why the store at least receives one star.

Fast forward a few months later to November and this is where the problems began. I spoke with the consultant who informed me that I should try calling at the end of November. I called back at that time to be told that I should call back the second week of December. I was frustrated at this point because I needed my dress in January. After several phone calls in the next couple of weeks, I encountered ignored phone calls, unreturned messages from the owner, and a lack of information. I was told all kinds of excuses including the dress was in customs and the dress was delayed from the designer. At this point, my date that I needed my dress came and went without any new information. I finally received a call from the owner TWO WEEKS after my date asking when is the absolute latest I could receive my dress. I told her that I could wait until the latest February 1st, after which I would be leaving town to go to the wedding destination. A couple days before that deadline, the owner called to say that they could not get the dress in the correct size OR color because the designer didn't carry that dress. I knew that couldn't be that true because what designer is unable to fulfill a dress order than five months. Not having much of a choice, I drove the hour drive to the location. While there, the owner told me that there wasn't much they could do, and even though the dress was 2 sizes bigger than I ordered (I ordered the dress a size up in the first place) and in the wrong color, she said "Oh well". I also found out that dress BELONGED TO ANOTHER BRIDE whose wedding was a bit later than mine. I guess she will be disappointed also. I ended up so disappointed with the dress I received that I had to go to a different bridal salon at my wedding destination and buy a sample dress. To add injury to the insult, other bridal salons I called told me it would take about a month to purchase the dress I wanted in the correct size and color after calling Allure. That proved that she never ordered the dress from the designer in the first place.

This long review serves as a warning NOT to go to this place. The consultant is incredibly nice and genuine, but she has no control over the owner and lack of regard for the brides who order from her store. I still cannot believe this was the dress experience I had and wish the previous reviews were here before I went to salon to avoid it.
This store was a complete disappointment. I heard great things about this store from bridal expos in Chicago and saw that Read more...
This store was a complete disappointment. I heard great things about this store from bridal expos in Chicago and saw that they carried Allure dresses, so my mom and best friend both flew up in July to help me find my dream dress. My appointment went very well. My consultant, I think her name was Jen, was very helpful and attentive. I tried on about 6 or so dresses before finding my dream dress. I was very excited and asked Jen and the owner if there would be any problems having my dress ready for early this year (January). Mind you, this is the beginning of July. The owner said this would be no problem and I placed the order with the idea that the dress would be in within three months. The consultant noted that my wedding date was January 7th just to be sure the dress was in on time to take to my destination wedding. I cannot complain about the shopping experience which is why the store at least receives one star.

Fast forward a few months later to November and this is where the problems began. I spoke with the consultant who informed me that I should try calling at the end of November. I called back at that time to be told that I should call back the second week of December. I was frustrated at this point because I needed my dress in January. After several phone calls in the next couple of weeks, I encountered ignored phone calls, unreturned messages from the owner, and a lack of information. I was told all kinds of excuses including the dress was in customs and the dress was delayed from the designer. At this point, my date that I needed my dress came and went without any new information. I finally received a call from the owner TWO WEEKS after my date asking when is the absolute latest I could receive my dress. I told her that I could wait until the latest February 1st, after which I would be leaving town to go to the wedding destination. A couple days before that deadline, the owner called to say that they could not get the dress in the correct size OR color because the designer didn't carry that dress. I knew that couldn't be that true because what designer is unable to fulfill a dress order than five months. Not having much of a choice, I drove the hour drive to the location. While there, the owner told me that there wasn't much they could do, and even though the dress was 2 sizes bigger than I ordered (I ordered the dress a size up in the first place) and in the wrong color, she said "Oh well". I also found out that dress BELONGED TO ANOTHER BRIDE whose wedding was a bit later than mine. I guess she will be disappointed also. I ended up so disappointed with the dress I received that I had to go to a different bridal salon at my wedding destination and buy a sample dress. To add injury to the insult, other bridal salons I called told me it would take about a month to purchase the dress I wanted in the correct size and color after calling Allure. That proved that she never ordered the dress from the designer in the first place.

This long review serves as a warning NOT to go to this place. The consultant is incredibly nice and genuine, but she has no control over the owner and lack of regard for the brides who order from her store. I still cannot believe this was the dress experience I had and wish the previous reviews were here before I went to salon to avoid it. Read less
Services Used: Dress & Attire
Default vendor profile pic
baemrich
Wedding:
6/25/2010
1.0/5.0
I made an appointment to bring in my bridesmaids to try on dresses here and I have never been treated so poorly in my life. We came in and no one even acknowledged us for about 10 minutes and when they did, the first thing she said was "What do you want?" Even after I told her that we were there for an appointment, she was still unhelpful. She had to clean out a room and only gave us one room to try on dresses in even though there was NO ONE in the shop besides us. The woman kept going off to the back and working on something - she never once tried to help. We kept looking around for another 5-10 minutes until I finally decided to leave. As I was walking out the door, she then said "You're done already?" to which I replied "Oh yes, we are done." She then threw up her hands and turned around. The entire time I was there, I felt like an inconvience. Don't even bother to waste your time here - never seen someone treat anyone this poorly!
I made an appointment to bring in my bridesmaids to try on dresses here and I have never been treated so poorly in my Read more...
I made an appointment to bring in my bridesmaids to try on dresses here and I have never been treated so poorly in my life. We came in and no one even acknowledged us for about 10 minutes and when they did, the first thing she said was "What do you want?" Even after I told her that we were there for an appointment, she was still unhelpful. She had to clean out a room and only gave us one room to try on dresses in even though there was NO ONE in the shop besides us. The woman kept going off to the back and working on something - she never once tried to help. We kept looking around for another 5-10 minutes until I finally decided to leave. As I was walking out the door, she then said "You're done already?" to which I replied "Oh yes, we are done." She then threw up her hands and turned around. The entire time I was there, I felt like an inconvience. Don't even bother to waste your time here - never seen someone treat anyone this poorly! Read less
Services Used: Dress & Attire, Invitations
Default vendor profile pic
jsparks
Wedding:
9/26/2009
1.0/5.0
If I could give the Bridal Mansion ZERO stars, I would. Don't get me wrong, the first few times I went in to look for a wedding gown, the sales women (Sharon & Jane) were fabulous. They were very patient and helped me pick the perfect dress. Once I placed the order and gave them the deposit, it all went downhill. Like one of the other reviewers stated, when I went in with my five bridesmaids to try on dresses, they were incredibly rude. They gave us one room even though we made an appointment and treated us like we were in the way and an inconvenience. Margie especially was extremely rude to all of us. She is snippy and truly unprofessional. I refused to work with her after this experience. Once my dress finally arrived, it was way too big and too short. I was blamed for not telling Margie (the "professional" that measured me) that I needed extra length. Did she not see that I am 5'8", marrying a 6'6" man, and planning on wearing heels? Somehow it was my fault that extra length was not ordered, as I was told by even the owner of the store. They told me that it would have been an extra $80 (gasp!). Really? I already spent over $1000 so what's another $80 if it means that I can wear heels and not look ridiculous in a too short dress. I could go on and on. In the end, it all worked out only because of the woman that does alterations (Ruth). She somehow made the dress work after countless hours of work and over $300 out of my pocket for alterations. Bottom line is that I would not recommend this bridal store to my worst enemy.
If I could give the Bridal Mansion ZERO stars, I would. Don't get me wrong, the first few times I went in to look for a Read more...
If I could give the Bridal Mansion ZERO stars, I would. Don't get me wrong, the first few times I went in to look for a wedding gown, the sales women (Sharon & Jane) were fabulous. They were very patient and helped me pick the perfect dress. Once I placed the order and gave them the deposit, it all went downhill. Like one of the other reviewers stated, when I went in with my five bridesmaids to try on dresses, they were incredibly rude. They gave us one room even though we made an appointment and treated us like we were in the way and an inconvenience. Margie especially was extremely rude to all of us. She is snippy and truly unprofessional. I refused to work with her after this experience. Once my dress finally arrived, it was way too big and too short. I was blamed for not telling Margie (the "professional" that measured me) that I needed extra length. Did she not see that I am 5'8", marrying a 6'6" man, and planning on wearing heels? Somehow it was my fault that extra length was not ordered, as I was told by even the owner of the store. They told me that it would have been an extra $80 (gasp!). Really? I already spent over $1000 so what's another $80 if it means that I can wear heels and not look ridiculous in a too short dress. I could go on and on. In the end, it all worked out only because of the woman that does alterations (Ruth). She somehow made the dress work after countless hours of work and over $300 out of my pocket for alterations. Bottom line is that I would not recommend this bridal store to my worst enemy. Read less
Services Used: Dress & Attire, Invitations
Default vendor profile pic
cgocubsfan
Wedding:
6/14/2009
1.0/5.0
I had a recent negative experience at this store. The consultant didn't seem to want to help me. The store is tiny and the dresses are very difficult to view as the racks are so full. I thought by telling the consultant several times exactly what I wanted it would make it easier for her to help pick a few dresses out for me. She wanted nothing to do it. I have no idea why -- maybe it was because I told her what my budget was which was around $700. I wouldn't waste my time visiting this store. It's dirty too - there were spiders crawling in two of the gown bags. Check out David's Bridal in Schaumburg -- much better selection and a friendly environment!
I had a recent negative experience at this store. The consultant didn't seem to want to help me. The store is tiny and the Read more...
I had a recent negative experience at this store. The consultant didn't seem to want to help me. The store is tiny and the dresses are very difficult to view as the racks are so full. I thought by telling the consultant several times exactly what I wanted it would make it easier for her to help pick a few dresses out for me. She wanted nothing to do it. I have no idea why -- maybe it was because I told her what my budget was which was around $700. I wouldn't waste my time visiting this store. It's dirty too - there were spiders crawling in two of the gown bags. Check out David's Bridal in Schaumburg -- much better selection and a friendly environment! Read less
Services Used: Dress & Attire, Invitations
Default vendor profile pic
superbride22
Wedding:
8/26/2008
5.0/5.0
I puchased my bridal gown from Bridal Mansion in Lisle, IL. The ladies there are fabulous and helpful! The gown selection at Bridal Mansion is beautiful and totally affordable, compared to most stores. Mine was only $800. I was very happy of all aspects of shopping and purchasing my gown from here!
I puchased my bridal gown from Bridal Mansion in Lisle, IL. The ladies there are fabulous and helpful! The gown selection Read more...
I puchased my bridal gown from Bridal Mansion in Lisle, IL. The ladies there are fabulous and helpful! The gown selection at Bridal Mansion is beautiful and totally affordable, compared to most stores. Mine was only $800. I was very happy of all aspects of shopping and purchasing my gown from here! Read less
Services Used: Dress & Attire, Invitations
Default vendor profile pic
Dgirl25
Wedding:
10/13/2007
5.0/5.0
I got my gown from Bridal Mansion in Lisle. Im not kidding I think I hit up every salon in the Chicago area,it took me 6 months to find my gown. Bridal Mansion is a very intimate salon- they have a small staff which provided a very personal experience. The consultant, Sharon, was selecting gowns for me and picked out a couple of lace gowns. I really didnt think I was going to like it- but when I tried it on, I loved itand I loved Sharon. A lot of the places I went to didnt really listen to what I was saying, but I felt that Sharon really listened to what I said. She was knowledgeable about flattering my figure and had an eye for selecting gowns that fit my taste. My gown was simple, but classic. She was so helpful. We tried to do our bridesmaids gowns with Bridal Mansion, but I needed a specific color that they didnt offer. Sharon was so nice to refer me to another salon that could help me!
I got my gown from Bridal Mansion in Lisle. Im not kidding I think I hit up every salon in the Chicago area,it took me 6 Read more...
I got my gown from Bridal Mansion in Lisle. Im not kidding I think I hit up every salon in the Chicago area,it took me 6 months to find my gown. Bridal Mansion is a very intimate salon- they have a small staff which provided a very personal experience. The consultant, Sharon, was selecting gowns for me and picked out a couple of lace gowns. I really didnt think I was going to like it- but when I tried it on, I loved itand I loved Sharon. A lot of the places I went to didnt really listen to what I was saying, but I felt that Sharon really listened to what I said. She was knowledgeable about flattering my figure and had an eye for selecting gowns that fit my taste. My gown was simple, but classic. She was so helpful. We tried to do our bridesmaids gowns with Bridal Mansion, but I needed a specific color that they didnt offer. Sharon was so nice to refer me to another salon that could help me! Read less
Services Used: Dress & Attire, Invitations
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
1.5/5.0
I never recommend this shop to anyone! I ordered my daughter's bridal gown 15 months before her wedding, but when ordering the dress, the sales girl at Bridal Mansion whispered to me that she would indicate the wedding was in 12 months---this should have been a big red flag to me! The dress came in 2 months after it was expected, and just 6 days before the anticipated wear date. The sales girls tried their best to obtain information, but Jane, the owner, runs a horrible business and would not follow up to provide any info to the sales girls. In the end, my daughter had her dress, but it was not worth the frustration in dealing with this shop.
I never recommend this shop to anyone! I ordered my daughter's bridal gown 15 months before her wedding, but when ordering Read more...
I never recommend this shop to anyone! I ordered my daughter's bridal gown 15 months before her wedding, but when ordering the dress, the sales girl at Bridal Mansion whispered to me that she would indicate the wedding was in 12 months---this should have been a big red flag to me! The dress came in 2 months after it was expected, and just 6 days before the anticipated wear date. The sales girls tried their best to obtain information, but Jane, the owner, runs a horrible business and would not follow up to provide any info to the sales girls. In the end, my daughter had her dress, but it was not worth the frustration in dealing with this shop. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
3.2/5.0
Jen was super helpful other staff not so great
Jen was super helpful other staff not so great
Jen was super helpful other staff not so great Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
5.0/5.0
I had a great experience buying my wedding dress at Bridal Mansion. I was hesitant to go because I had seen some bad reviews online about the service and dresses not coming in on time - what I did not know is that those bad reviews were for the previous owners of the store. The current owners, Egle and her daughter Meg are wonderful! I actually found my dress at another store but ordered it through Bridal Mansion because it was closer to me and also $250 cheaper!!! They never have "blowout sales" because they always sell things at the lowest price anyway. My dress needed a lot of alterations and Egle did a fantastic job. These ladies were great to work with, everything was done right with plenty of time before the wedding. I also got my veil, jewelry, and 6 bridesmaid dresses from the store. Great place!
I had a great experience buying my wedding dress at Bridal Mansion. I was hesitant to go because I had seen some bad Read more...
I had a great experience buying my wedding dress at Bridal Mansion. I was hesitant to go because I had seen some bad reviews online about the service and dresses not coming in on time - what I did not know is that those bad reviews were for the previous owners of the store. The current owners, Egle and her daughter Meg are wonderful! I actually found my dress at another store but ordered it through Bridal Mansion because it was closer to me and also $250 cheaper!!! They never have "blowout sales" because they always sell things at the lowest price anyway. My dress needed a lot of alterations and Egle did a fantastic job. These ladies were great to work with, everything was done right with plenty of time before the wedding. I also got my veil, jewelry, and 6 bridesmaid dresses from the store. Great place! Read less
Services Used: Dress & Attire

MAP

 
1111 Burlington Ave, Suite 103, Lisle, IL 60532 See On Map
Thanks for visiting the vendor listing for Bridal Mansion of Lisle
Please let this vendor know that you found them on the WeddingWire Network.
Ww logo
 
220x220 1272233765357 bridalmansionoflisle