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Bridal Mart

Burlington , NC

LOCATION

2450 Corporation Parkway
Burlington, NC 27215 US

PHONE

336-227-5500

WEBSITE

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Dress & Attire

REVIEWS

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Anonymous
Wedding:
Recently Married
5.0/5.0
The moment I walked into bridal mart they were excited. Being a young bride, other places were not so happy to help me. I love that you, the bride, can search the racks for dresses that catch your eye instead of sale reps doing the shopping instead. The dress are priced amazingly and they even do sales frequently.
The moment I walked into bridal mart they were excited. Being a young bride, other places were not so happy to help me. I Read more...
The moment I walked into bridal mart they were excited. Being a young bride, other places were not so happy to help me. I love that you, the bride, can search the racks for dresses that catch your eye instead of sale reps doing the shopping instead. The dress are priced amazingly and they even do sales frequently. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
1.2/5.0
I love my dress, but I truly regret buying it here. The only person there that was not rude is Miss Wanda. She was beyond phenomenal. I was told I would get the absolute lowest price on my dress, paid $1200 + for it then found it elsewhere for $700. I was told my dress would be available for pickup on 06/31/2014, and I did not get it until mid-July. I was told they did not know where it was, usually that means it's lost. I called a week after my dress was supposed to have been available and mentioned it being lost, I was told "unless we physically say it's lost do not tell people we lost your dress". RUDE AND UNPROFESSIONAL, including the manager. When I finally got my dress it had black lint sewn into it and they told me I could pay them to remove it, umm no. Use caution if you buy your dress here!
I love my dress, but I truly regret buying it here. The only person there that was not rude is Miss Wanda. She was beyond Read more...
I love my dress, but I truly regret buying it here. The only person there that was not rude is Miss Wanda. She was beyond phenomenal. I was told I would get the absolute lowest price on my dress, paid $1200 + for it then found it elsewhere for $700. I was told my dress would be available for pickup on 06/31/2014, and I did not get it until mid-July. I was told they did not know where it was, usually that means it's lost. I called a week after my dress was supposed to have been available and mentioned it being lost, I was told "unless we physically say it's lost do not tell people we lost your dress". RUDE AND UNPROFESSIONAL, including the manager. When I finally got my dress it had black lint sewn into it and they told me I could pay them to remove it, umm no. Use caution if you buy your dress here! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
Absolutely loved my dress! Had fun with all of the ladies who work there while trying on!
Absolutely loved my dress! Had fun with all of the ladies who work there while trying on!
Absolutely loved my dress! Had fun with all of the ladies who work there while trying on! Read less
Services Used: Dress & Attire
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Linnae
Wedding:
11/1/2014
5.0/5.0
I was nervous about making my purchase online. The folks at eBridalSuperstore (now Bridal Mart) answered all of my questions and put me at ease. The responded to every phone call and email. They also honored their commitment to match the lower price that I found at another website.
I was nervous about making my purchase online. The folks at eBridalSuperstore (now Bridal Mart) answered all of my Read more...
I was nervous about making my purchase online. The folks at eBridalSuperstore (now Bridal Mart) answered all of my questions and put me at ease. The responded to every phone call and email. They also honored their commitment to match the lower price that I found at another website. Read less
Services Used: Dress & Attire
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Amanda
Wedding:
10/25/2014
3.5/5.0
My mom and I went there just to look at styles and see what kinds of dresses I liked. We were helped by Wanda and she was so amazing and nice and fun. She actually helped me decide what style I loved best and I found The Dress. We ordered it without a problem and it came on time. The alterations woman was kind too. We were pleased with our service so we went back to find the bridesmaids' dresses. That's when we had problems.

My Bridesmaids and I finally found the dresses we agreed on and we ordered them. They told me to call back to find out their estimated delivery date. When I called back they said the end of August. My wedding was in October so it was plenty of time. The end of Aug rolled around and I called to check in and they said Sept. 1. So on Sept. 2nd I called and they told me they had no idea when they'd arrive. We started to panic thinking they were lost and we wouldn't have time to order anything else. Bridal Mart told us to be patient but we were so worried. After us calling them nearly every day to see if they had found our dresses, they finally showed up in the middle of Sept. Then we found out the shop doesn't alter Bridesmaids dresses like they do wedding dresses so we had to quickly find someone else to alter them.

The dresses (including mine) were all beautiful and good value. They were all in the sizes we had ordered and Wanda was a great help. Just beware they seem to have a habit of losing track of dresses. Order EARLY.
My mom and I went there just to look at styles and see what kinds of dresses I liked. We were helped by Wanda and she was Read more...
My mom and I went there just to look at styles and see what kinds of dresses I liked. We were helped by Wanda and she was so amazing and nice and fun. She actually helped me decide what style I loved best and I found The Dress. We ordered it without a problem and it came on time. The alterations woman was kind too. We were pleased with our service so we went back to find the bridesmaids' dresses. That's when we had problems.

My Bridesmaids and I finally found the dresses we agreed on and we ordered them. They told me to call back to find out their estimated delivery date. When I called back they said the end of August. My wedding was in October so it was plenty of time. The end of Aug rolled around and I called to check in and they said Sept. 1. So on Sept. 2nd I called and they told me they had no idea when they'd arrive. We started to panic thinking they were lost and we wouldn't have time to order anything else. Bridal Mart told us to be patient but we were so worried. After us calling them nearly every day to see if they had found our dresses, they finally showed up in the middle of Sept. Then we found out the shop doesn't alter Bridesmaids dresses like they do wedding dresses so we had to quickly find someone else to alter them.

The dresses (including mine) were all beautiful and good value. They were all in the sizes we had ordered and Wanda was a great help. Just beware they seem to have a habit of losing track of dresses. Order EARLY. Read less
Services Used: Dress & Attire
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Private User
Wedding:
10/24/2014
4.8/5.0
Bridal Mart was not the place I planned to purchase my dress. I went there just to browse and figured that it would be a great place to see a lot of dresses and decided what style/fabric/beading I wanted. I picked 3 of what I thought I wanted and one in which I did not think I would want and even tried that one on first. It was the dress, I looked at myself in the mirror and got misty eyed and I think that is the moment you know something is right, when it stirs emotion. The dress was also a killer deal at $250 cash. I was also recommended to use their in house alterations Betsy and she was amazing. It was a bit of a haul to her house from Raleigh, but she was worth it in customer service, quality, and price! I feel like a lot of trendy brides would not go here as it is a large shop but hey you never you what you will find!!!
Bridal Mart was not the place I planned to purchase my dress. I went there just to browse and figured that it would be a Read more...
Bridal Mart was not the place I planned to purchase my dress. I went there just to browse and figured that it would be a great place to see a lot of dresses and decided what style/fabric/beading I wanted. I picked 3 of what I thought I wanted and one in which I did not think I would want and even tried that one on first. It was the dress, I looked at myself in the mirror and got misty eyed and I think that is the moment you know something is right, when it stirs emotion. The dress was also a killer deal at $250 cash. I was also recommended to use their in house alterations Betsy and she was amazing. It was a bit of a haul to her house from Raleigh, but she was worth it in customer service, quality, and price! I feel like a lot of trendy brides would not go here as it is a large shop but hey you never you what you will find!!! Read less
Services Used: Dress & Attire
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rhonda
Wedding:
9/6/2014
4.4/5.0
I was hesitant about the open dressing room but, honestly after a few minutes it was no big deal...was nice to see the dresses that other girls were choosing. I chatted with other brides and what I thought would be uncomfortable ended up being fun. Wanda was very helpful and she remembered a dress that was in alternation and said she knew it would be perfect....and she was soooo right. It was my dress! The dress was reasonably priced. I would highly recommend this store.
I was hesitant about the open dressing room but, honestly after a few minutes it was no big deal...was nice to see the Read more...
I was hesitant about the open dressing room but, honestly after a few minutes it was no big deal...was nice to see the dresses that other girls were choosing. I chatted with other brides and what I thought would be uncomfortable ended up being fun. Wanda was very helpful and she remembered a dress that was in alternation and said she knew it would be perfect....and she was soooo right. It was my dress! The dress was reasonably priced. I would highly recommend this store. Read less
Services Used: Dress & Attire
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Leah
Wedding:
9/6/2014
5.0/5.0
They were awesome! I can't tell you how many compliments I got on my dress. It was an amazing price, amazing look, and so unique. They were easy to work with when I was in the store and out of the store. They even changed the shipping location for me and it arrived beautiful and in perfect condition. Thanks bridal mart!
They were awesome! I can't tell you how many compliments I got on my dress. It was an amazing price, amazing look, and so Read more...
They were awesome! I can't tell you how many compliments I got on my dress. It was an amazing price, amazing look, and so unique. They were easy to work with when I was in the store and out of the store. They even changed the shipping location for me and it arrived beautiful and in perfect condition. Thanks bridal mart! Read less
Services Used: Dress & Attire
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Jinitza
Wedding:
8/31/2014
5.0/5.0
Bridal Mart helped me find my perfect wedding dress and most importantly, at the right price! I initially went on a Saturday, and it was hectic and full of brides-to-be trying on dresses everywhere. I couldn’t focus on my wedding so I decided to come back. The next time I went looking for dresses I went on a Wed afternoon. It was much calmer and the Bridal Mart employees made me feel so special! I would definitely recommend going on a weekday rather than the weekend. They have beautiful dresses for all body types and all price ranges..
Bridal Mart helped me find my perfect wedding dress and most importantly, at the right price! I initially went on a Read more...
Bridal Mart helped me find my perfect wedding dress and most importantly, at the right price! I initially went on a Saturday, and it was hectic and full of brides-to-be trying on dresses everywhere. I couldn’t focus on my wedding so I decided to come back. The next time I went looking for dresses I went on a Wed afternoon. It was much calmer and the Bridal Mart employees made me feel so special! I would definitely recommend going on a weekday rather than the weekend. They have beautiful dresses for all body types and all price ranges.. Read less
Services Used: Dress & Attire
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rhbbride
Wedding:
11/22/2008
4.0/5.0
Bridal Mart has a wide selection of bridal gowns, but only one size for a given style, which means if you find a style you like, you may not be able to try on the best fit. They will take your measurements to figure out which size should be ordered. Order at least 3 months before your wedding. I ordered my gown on July 29 and was told it would come in on October 31. Luckily, the dress came a little earlier than expected. If the store is busy, don't expect much help from the sales clerks, who are very nice but can be busy. I recommend you go with a friend/family member to help you get into the dresses. There are no private dressing rooms! Also, taking a camera along while you try on dresses is helpful. It allows you to see how you look in the dress more objectively. The prices are very good at Bridal Mart!! Cost = $634, Style = Mori Lee #2162 Vintage Lace Trimmed with Duchess Satin
Bridal Mart has a wide selection of bridal gowns, but only one size for a given style, which means if you find a style you Read more...
Bridal Mart has a wide selection of bridal gowns, but only one size for a given style, which means if you find a style you like, you may not be able to try on the best fit. They will take your measurements to figure out which size should be ordered. Order at least 3 months before your wedding. I ordered my gown on July 29 and was told it would come in on October 31. Luckily, the dress came a little earlier than expected. If the store is busy, don't expect much help from the sales clerks, who are very nice but can be busy. I recommend you go with a friend/family member to help you get into the dresses. There are no private dressing rooms! Also, taking a camera along while you try on dresses is helpful. It allows you to see how you look in the dress more objectively. The prices are very good at Bridal Mart!! Cost = $634, Style = Mori Lee #2162 Vintage Lace Trimmed with Duchess Satin Read less
Services Used: Dress & Attire
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shelby08
Wedding:
8/2/2008
3.0/5.0
I purchased my Watters & Watters bridesmaids dresses at Bridal Mart simply because they had the best prices. I wanted my bridesmaids to have beautiful dresses, without costing them an arm and a leg. After visiting several other bridal shops and finding the dress I wanted, Bridal Mart was nearly $150 cheaper per dress! It seems that lesser service comes with the lesser price. I had to wait a very long time while ordering the dresses. They have a lot of dresses in stock, which is great, but they just have one big fitting room with 'stalls' that are open to each other. I wouldn't recommend trying on dresses there. The fluorescent lights don't do much for you either.
I purchased my Watters & Watters bridesmaids dresses at Bridal Mart simply because they had the best prices. I wanted my Read more...
I purchased my Watters & Watters bridesmaids dresses at Bridal Mart simply because they had the best prices. I wanted my bridesmaids to have beautiful dresses, without costing them an arm and a leg. After visiting several other bridal shops and finding the dress I wanted, Bridal Mart was nearly $150 cheaper per dress! It seems that lesser service comes with the lesser price. I had to wait a very long time while ordering the dresses. They have a lot of dresses in stock, which is great, but they just have one big fitting room with 'stalls' that are open to each other. I wouldn't recommend trying on dresses there. The fluorescent lights don't do much for you either. Read less
Services Used: Dress & Attire
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ford4x4chik27
Wedding:
7/6/2008
4.0/5.0
I bought my dresses from Bridal Mart off of Zinfandel in Rancho Cordova. I was VERY happy with my Forever Yours dresses we purchased. They are great quality and turned out beautifully. I also had them by the promised date.
I bought my dresses from Bridal Mart off of Zinfandel in Rancho Cordova. I was VERY happy with my Forever Yours dresses we Read more...
I bought my dresses from Bridal Mart off of Zinfandel in Rancho Cordova. I was VERY happy with my Forever Yours dresses we purchased. They are great quality and turned out beautifully. I also had them by the promised date. Read less
Services Used: Dress & Attire
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southlakebride
Wedding:
6/21/2008
3.0/5.0
The bridal mart had a great selection of dresses. It was convenient that there were thousands of dresses all in one location. They were great about getting the dresses in a timely manner, but we had to go pick them up. However it was very crowded the day we were there and there was not much room for all of the girls to try on dresses. Another disappointing part of the day was that majority of the dresses to try on were all smaller sizes. The different size girls were left out of trying on most of the dresses. Because the selection of designers and styles was so extensive they typically only had one color of each style of dress. It is more difficult to picture a dress in a different color if you are unable to see it in person.
The bridal mart had a great selection of dresses. It was convenient that there were thousands of dresses all in one Read more...
The bridal mart had a great selection of dresses. It was convenient that there were thousands of dresses all in one location. They were great about getting the dresses in a timely manner, but we had to go pick them up. However it was very crowded the day we were there and there was not much room for all of the girls to try on dresses. Another disappointing part of the day was that majority of the dresses to try on were all smaller sizes. The different size girls were left out of trying on most of the dresses. Because the selection of designers and styles was so extensive they typically only had one color of each style of dress. It is more difficult to picture a dress in a different color if you are unable to see it in person. Read less
Services Used: Dress & Attire
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memyselfandi
Wedding:
6/14/2008
3.0/5.0
If you're looking for a sophisticated boutique with excellent service, this is not the place for you. If you were like me and just wanted to get the most bang for your buck (and number of dresses in one location!), then Bridal Mart in Burlington is good place to check out. They have tons and tons of dresses and great prices.
If you're looking for a sophisticated boutique with excellent service, this is not the place for you. If you were like me Read more...
If you're looking for a sophisticated boutique with excellent service, this is not the place for you. If you were like me and just wanted to get the most bang for your buck (and number of dresses in one location!), then Bridal Mart in Burlington is good place to check out. They have tons and tons of dresses and great prices. Read less
Services Used: Dress & Attire
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abeachybride07
Wedding:
4/27/2007
3.0/5.0
I think the best selling point of this place is that they will have the best prices. The dressing rooms are open so there isn't any privacy. While they have large dress selection, they didn't have much in the area of what type of dress I was looking for. They let you know when your order is in through a mailed postcard. I would have preferred a phone call so I could have picked them up and dropped them off in another state while I was visiting instead of having to ship all of them. I found out the dresses arrived 3 days before I left town.
I think the best selling point of this place is that they will have the best prices. The dressing rooms are open so there Read more...
I think the best selling point of this place is that they will have the best prices. The dressing rooms are open so there isn't any privacy. While they have large dress selection, they didn't have much in the area of what type of dress I was looking for. They let you know when your order is in through a mailed postcard. I would have preferred a phone call so I could have picked them up and dropped them off in another state while I was visiting instead of having to ship all of them. I found out the dresses arrived 3 days before I left town. Read less
Services Used: Dress & Attire
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angierbride
Wedding:
8/12/2006
4.0/5.0
Wedding Gown: The Bridal Mart in Burlington, North Carolina is a great place to find your favorite dress at a discount price. The place is massive with wedding dresses from so many designers. The best thing to do is go look and try on dresses from a local boutique, but come and buy it at Bridal Mart. The online catalog is pretty good especially if you want to shop before you show up. The best thing is to have an idea of what kind of dress you want (whether its a specific design or designer). Its not really a good place to "window" shop and the dressing room is pretty open to everyone. You will definitely save some money here! Alterations: Bridal Mart is where I purchased my wedding dress. In the back of the store, there is an alteration shop. If you purchase your dress there, the alteration is pretty cheap. They also steam the dress and set it in a shaper to keep it from wrinkling. The alteration is pretty good. The only problem I had was that the clasp came off pretty easy. I had to put on my dress for the bridal portrait a few weeks prior to the wedding and clasp broke off. I called Bridal Mart and they asked that I bring it back in to fix at no charge. I brought it in and got it back the next weekend. They even re steamed my dress. I would definitely recommend others to try them for dress alterations.
Wedding Gown: The Bridal Mart in Burlington, North Carolina is a great place to find your favorite dress at a discount Read more...
Wedding Gown: The Bridal Mart in Burlington, North Carolina is a great place to find your favorite dress at a discount price. The place is massive with wedding dresses from so many designers. The best thing to do is go look and try on dresses from a local boutique, but come and buy it at Bridal Mart. The online catalog is pretty good especially if you want to shop before you show up. The best thing is to have an idea of what kind of dress you want (whether its a specific design or designer). Its not really a good place to "window" shop and the dressing room is pretty open to everyone. You will definitely save some money here! Alterations: Bridal Mart is where I purchased my wedding dress. In the back of the store, there is an alteration shop. If you purchase your dress there, the alteration is pretty cheap. They also steam the dress and set it in a shaper to keep it from wrinkling. The alteration is pretty good. The only problem I had was that the clasp came off pretty easy. I had to put on my dress for the bridal portrait a few weeks prior to the wedding and clasp broke off. I called Bridal Mart and they asked that I bring it back in to fix at no charge. I brought it in and got it back the next weekend. They even re steamed my dress. I would definitely recommend others to try them for dress alterations. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
1.4/5.0
I went here with my bridesmaids to find their bridesmaids dresses. The treatment we were given, being the first customers in the store, was abhorrent. We had to personally ask for someone to actually assist us because no one would help us. The manager was incredibly rude to us when we asked her questions, actually raised her voice at us when we asked if there were any group rates or a particular way we needed to order the girls' dresses, yelling to the sales lady that was actually finally helping us to not give us anything at all. But for us all being from out of town and being in the situation we were in, I would have left immediately and taken my business elsewhere. The maids that were not with the group were strictly instructed not to give this place their business, and despite the slogan, we found their dresses cheaper somewhere else.
I went here with my bridesmaids to find their bridesmaids dresses. The treatment we were given, being the first customers Read more...
I went here with my bridesmaids to find their bridesmaids dresses. The treatment we were given, being the first customers in the store, was abhorrent. We had to personally ask for someone to actually assist us because no one would help us. The manager was incredibly rude to us when we asked her questions, actually raised her voice at us when we asked if there were any group rates or a particular way we needed to order the girls' dresses, yelling to the sales lady that was actually finally helping us to not give us anything at all. But for us all being from out of town and being in the situation we were in, I would have left immediately and taken my business elsewhere. The maids that were not with the group were strictly instructed not to give this place their business, and despite the slogan, we found their dresses cheaper somewhere else. Read less
Services Used: Dress & Attire
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