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Bridal Mart

Burlington , NC

LOCATION

2450 Corporation Pkwy
Burlington, NC 27215 US

PHONE

336-227-5500
Please let this vendor know that you found them on the WeddingWire Network.
Dress & Attire

REVIEWS

4.2
out of 5.0
4.1/5.0
4.0/5.0
4.0/5.0
4.6/5.0
4.0/5.0
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A&W
Wedding:
5/21/2017
5.0/5.0
I purchased my wedding dress here fourteen months out from my wedding. This is the third store I went to. I had a pretty good idea of what I liked at that point, so it was nice to just pull whatever dresses I wanted. Everything was organized by size, and there was a clear distinction between the dresses you order and the sample sales. We had some help getting me into the dress and getting it clipped. The open dressing room was a little awkward at first, but I didn't care by the end of it. I tried on a bunch of different dresses, and Wanda was there for a lot of them helping us, giving her opinion, and just being generally awesome. She told me that she frequently sees brides thinking about one dress in particular that they tried on when they're trying on other stuff, and that's how they know it's the one. That's exactly what happened to me. I couldn't stop thinking about my dress, so I put it back on and walked around the entire store in it. She didn't rush me us at all through the decision making process. I don't make big decisions easily or quickly, but I decided to get it that day because it was a sample dress, so leaving without it meant that I would risk it being gone later. I took it home that day, and I still pull it out of the closet frequently just to look at it. I don't think we could have had a better experience.
I purchased my wedding dress here fourteen months out from my wedding. This is the third store I went to. I had a pretty Read more...
I purchased my wedding dress here fourteen months out from my wedding. This is the third store I went to. I had a pretty good idea of what I liked at that point, so it was nice to just pull whatever dresses I wanted. Everything was organized by size, and there was a clear distinction between the dresses you order and the sample sales. We had some help getting me into the dress and getting it clipped. The open dressing room was a little awkward at first, but I didn't care by the end of it. I tried on a bunch of different dresses, and Wanda was there for a lot of them helping us, giving her opinion, and just being generally awesome. She told me that she frequently sees brides thinking about one dress in particular that they tried on when they're trying on other stuff, and that's how they know it's the one. That's exactly what happened to me. I couldn't stop thinking about my dress, so I put it back on and walked around the entire store in it. She didn't rush me us at all through the decision making process. I don't make big decisions easily or quickly, but I decided to get it that day because it was a sample dress, so leaving without it meant that I would risk it being gone later. I took it home that day, and I still pull it out of the closet frequently just to look at it. I don't think we could have had a better experience. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
I loved Bridal Mart and I got my dress there but I just found out the owner is retiring and they are closing. My MOO is getting married said they are having a huge sale! Something like 40-50% off dresses. So she went ahead and got her dress. Definitely worth checking out!
I loved Bridal Mart and I got my dress there but I just found out the owner is retiring and they are closing. My MOO is Read more...
I loved Bridal Mart and I got my dress there but I just found out the owner is retiring and they are closing. My MOO is getting married said they are having a huge sale! Something like 40-50% off dresses. So she went ahead and got her dress. Definitely worth checking out! Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
Recently Married
1.4/5.0
Please save your time and money and go somewhere else! Bridal Mart has been a nightmare, to put it lightly. I purchased a dress and belt from here and while the dress came in well before expected, I have been trying to get my belt from them for almost 3 months now. First, they forgot to order the belt the first time so they had to order it again when I went to pick up my dress a few weeks later. They gave me an estimated time of about a month for the belt to get shipped to my home and that was simply a lie. After calling them about once a week for over a month to get details about the belt, they always gave a bunch of excuses. Sometimes they would say the designer hadn't contacted them or that the designer was behind on production, then it was because the mailman didn't come to pick it up or then it was because the postage was wrong on the belt so it was returned back to the store. They were never able to provide a tracking number during the whole process so we could never verify anything. Then, when I requested a refund, they refused and the "manager" was very rude about the whole thing. Needless to say, I took my business to David's Bridal and bought a better belt for cheaper and got MUCH better customer service.

I really wanted to like this place but this whole process of trying to get a belt for over 3 months has just ruined it for me. Just save yourself the trouble and go somewhere else where you know this isn't going to potentially be an issue!
Please save your time and money and go somewhere else! Bridal Mart has been a nightmare, to put it lightly. I purchased a Read more...
Please save your time and money and go somewhere else! Bridal Mart has been a nightmare, to put it lightly. I purchased a dress and belt from here and while the dress came in well before expected, I have been trying to get my belt from them for almost 3 months now. First, they forgot to order the belt the first time so they had to order it again when I went to pick up my dress a few weeks later. They gave me an estimated time of about a month for the belt to get shipped to my home and that was simply a lie. After calling them about once a week for over a month to get details about the belt, they always gave a bunch of excuses. Sometimes they would say the designer hadn't contacted them or that the designer was behind on production, then it was because the mailman didn't come to pick it up or then it was because the postage was wrong on the belt so it was returned back to the store. They were never able to provide a tracking number during the whole process so we could never verify anything. Then, when I requested a refund, they refused and the "manager" was very rude about the whole thing. Needless to say, I took my business to David's Bridal and bought a better belt for cheaper and got MUCH better customer service.

I really wanted to like this place but this whole process of trying to get a belt for over 3 months has just ruined it for me. Just save yourself the trouble and go somewhere else where you know this isn't going to potentially be an issue! Read less
Services Used: Dress & Attire
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Heather
Wedding:
9/17/2016
5.0/5.0
I loved going here! I was able to find the perfect dress my first trip in and it was not expensive at all! They were very attentive and knowledge and they even worked out a payment plan that helped!
I loved going here! I was able to find the perfect dress my first trip in and it was not expensive at all! They were very Read more...
I loved going here! I was able to find the perfect dress my first trip in and it was not expensive at all! They were very attentive and knowledge and they even worked out a payment plan that helped! Read less
Services Used: Dress & Attire
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Emily
Wedding:
9/4/2016
4.4/5.0
I was so happy to find my dress here. All the associates were helpful and did not seem fake as in some other bridal stores. It was not high pressure, which I liked, but the prices were definitely higher than I had wanted to pay. All in all, would recommend because of their large selection of dresses.
I was so happy to find my dress here. All the associates were helpful and did not seem fake as in some other bridal Read more...
I was so happy to find my dress here. All the associates were helpful and did not seem fake as in some other bridal stores. It was not high pressure, which I liked, but the prices were definitely higher than I had wanted to pay. All in all, would recommend because of their large selection of dresses. Read less
Services Used: Dress & Attire
Default vendor profile pic
Amy
Wedding:
11/14/2015
4.4/5.0
The showroom is a little under-whelming, but I found the perfect dress on my first day!
The showroom is a little under-whelming, but I found the perfect dress on my first day!
The showroom is a little under-whelming, but I found the perfect dress on my first day! Read less
Services Used: Dress & Attire
Default vendor profile pic
Kristina
Wedding:
9/26/2015
4.8/5.0
The associates (especially Alisha and Wanda) were friendly and helpful at Bridal Mart. It is a warehouse style shop with very reasonably priced dresses. This is not a fancy "boutique", it's a true "no frills" and no pressure shopping experience. Just beware there arent private dressing rooms, there is one big dressing hall with lots of cubbies along the walls. That didn't bother me, but I know it might be uncomfortable for some. I bought my dress here and am thrilled with the quality and value I got!
The associates (especially Alisha and Wanda) were friendly and helpful at Bridal Mart. It is a warehouse style shop with Read more...
The associates (especially Alisha and Wanda) were friendly and helpful at Bridal Mart. It is a warehouse style shop with very reasonably priced dresses. This is not a fancy "boutique", it's a true "no frills" and no pressure shopping experience. Just beware there arent private dressing rooms, there is one big dressing hall with lots of cubbies along the walls. That didn't bother me, but I know it might be uncomfortable for some. I bought my dress here and am thrilled with the quality and value I got! Read less
Services Used: Dress & Attire
Default vendor profile pic
Lauren
Wedding:
9/12/2015
2.5/5.0
The ladies were very helpful for the most part. I was also able to find my dress and it was stunning. However, my veil was a major issue. I ordered in April and it didn't come in when it was supposed to. I had to reschedule my bridal portraits. They placed a rush on the veil but sent it to the wrong store. They were going to have to reorder and it wasn't going to be in until a few days before my wedding. I asked for my money back, which I received, but was very disappointed to have no veil to wear on my special day.
The ladies were very helpful for the most part. I was also able to find my dress and it was stunning. However, my veil was Read more...
The ladies were very helpful for the most part. I was also able to find my dress and it was stunning. However, my veil was a major issue. I ordered in April and it didn't come in when it was supposed to. I had to reschedule my bridal portraits. They placed a rush on the veil but sent it to the wrong store. They were going to have to reorder and it wasn't going to be in until a few days before my wedding. I asked for my money back, which I received, but was very disappointed to have no veil to wear on my special day. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
4.0/5.0
I did not find a dress here, so I ended up going to their sister store in Burlington, which is a more upscale bridal boutique. Bridal Mart didn't have hardly any dresses in my size (on the small side) and they didn't have any ball gown styles that I was looking for. They were very friendly though. Their sister store, Alyssa Bridal was pretty good but a bit pricey. The only complaint I have is that they told me I wouldn't need t get any alterations when my dress comes in because the company makes it to my size...that was a lie because it came in at least 2 sizes too big and needs a lot of altering. Don't be fooled!
I did not find a dress here, so I ended up going to their sister store in Burlington, which is a more upscale bridal Read more...
I did not find a dress here, so I ended up going to their sister store in Burlington, which is a more upscale bridal boutique. Bridal Mart didn't have hardly any dresses in my size (on the small side) and they didn't have any ball gown styles that I was looking for. They were very friendly though. Their sister store, Alyssa Bridal was pretty good but a bit pricey. The only complaint I have is that they told me I wouldn't need t get any alterations when my dress comes in because the company makes it to my size...that was a lie because it came in at least 2 sizes too big and needs a lot of altering. Don't be fooled! Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
5.0/5.0
Staff was super helpful and had positive attitudes! Great price!
Staff was super helpful and had positive attitudes! Great price!
Staff was super helpful and had positive attitudes! Great price! Read less
Services Used: Dress & Attire
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