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Bridal Mart

Burlington , NC

LOCATION

2450 Corporation Pkwy
Burlington, NC 27215 US

PHONE

336-227-5500
Please let this vendor know that you found them on the WeddingWire Network.
Dress & Attire

REVIEWS

4.1
out of 5.0
4.1/5.0
4.0/5.0
4.0/5.0
4.6/5.0
4.0/5.0
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Anonymous
Wedding:
Recently Married
5.0/5.0
Staff was super helpful and had positive attitudes! Great price!
Staff was super helpful and had positive attitudes! Great price!
Staff was super helpful and had positive attitudes! Great price! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
1.4/5.0
Please save your time and money and go somewhere else! Bridal Mart has been a nightmare, to put it lightly. I purchased a dress and belt from here and while the dress came in well before expected, I have been trying to get my belt from them for almost 3 months now. First, they forgot to order the belt the first time so they had to order it again when I went to pick up my dress a few weeks later. They gave me an estimated time of about a month for the belt to get shipped to my home and that was simply a lie. After calling them about once a week for over a month to get details about the belt, they always gave a bunch of excuses. Sometimes they would say the designer hadn't contacted them or that the designer was behind on production, then it was because the mailman didn't come to pick it up or then it was because the postage was wrong on the belt so it was returned back to the store. They were never able to provide a tracking number during the whole process so we could never verify anything. Then, when I requested a refund, they refused and the "manager" was very rude about the whole thing. Needless to say, I took my business to David's Bridal and bought a better belt for cheaper and got MUCH better customer service.

I really wanted to like this place but this whole process of trying to get a belt for over 3 months has just ruined it for me. Just save yourself the trouble and go somewhere else where you know this isn't going to potentially be an issue!
Please save your time and money and go somewhere else! Bridal Mart has been a nightmare, to put it lightly. I purchased a Read more...
Please save your time and money and go somewhere else! Bridal Mart has been a nightmare, to put it lightly. I purchased a dress and belt from here and while the dress came in well before expected, I have been trying to get my belt from them for almost 3 months now. First, they forgot to order the belt the first time so they had to order it again when I went to pick up my dress a few weeks later. They gave me an estimated time of about a month for the belt to get shipped to my home and that was simply a lie. After calling them about once a week for over a month to get details about the belt, they always gave a bunch of excuses. Sometimes they would say the designer hadn't contacted them or that the designer was behind on production, then it was because the mailman didn't come to pick it up or then it was because the postage was wrong on the belt so it was returned back to the store. They were never able to provide a tracking number during the whole process so we could never verify anything. Then, when I requested a refund, they refused and the "manager" was very rude about the whole thing. Needless to say, I took my business to David's Bridal and bought a better belt for cheaper and got MUCH better customer service.

I really wanted to like this place but this whole process of trying to get a belt for over 3 months has just ruined it for me. Just save yourself the trouble and go somewhere else where you know this isn't going to potentially be an issue! Read less
Services Used: Dress & Attire
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Heather
Wedding:
9/17/2016
5.0/5.0
I loved going here! I was able to find the perfect dress my first trip in and it was not expensive at all! They were very attentive and knowledge and they even worked out a payment plan that helped!
I loved going here! I was able to find the perfect dress my first trip in and it was not expensive at all! They were very Read more...
I loved going here! I was able to find the perfect dress my first trip in and it was not expensive at all! They were very attentive and knowledge and they even worked out a payment plan that helped! Read less
Services Used: Dress & Attire
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Emily
Wedding:
9/4/2016
4.4/5.0
I was so happy to find my dress here. All the associates were helpful and did not seem fake as in some other bridal stores. It was not high pressure, which I liked, but the prices were definitely higher than I had wanted to pay. All in all, would recommend because of their large selection of dresses.
I was so happy to find my dress here. All the associates were helpful and did not seem fake as in some other bridal Read more...
I was so happy to find my dress here. All the associates were helpful and did not seem fake as in some other bridal stores. It was not high pressure, which I liked, but the prices were definitely higher than I had wanted to pay. All in all, would recommend because of their large selection of dresses. Read less
Services Used: Dress & Attire
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Amy
Wedding:
11/14/2015
4.4/5.0
The showroom is a little under-whelming, but I found the perfect dress on my first day!
The showroom is a little under-whelming, but I found the perfect dress on my first day!
The showroom is a little under-whelming, but I found the perfect dress on my first day! Read less
Services Used: Dress & Attire
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Kristina
Wedding:
9/26/2015
4.8/5.0
The associates (especially Alisha and Wanda) were friendly and helpful at Bridal Mart. It is a warehouse style shop with very reasonably priced dresses. This is not a fancy "boutique", it's a true "no frills" and no pressure shopping experience. Just beware there arent private dressing rooms, there is one big dressing hall with lots of cubbies along the walls. That didn't bother me, but I know it might be uncomfortable for some. I bought my dress here and am thrilled with the quality and value I got!
The associates (especially Alisha and Wanda) were friendly and helpful at Bridal Mart. It is a warehouse style shop with Read more...
The associates (especially Alisha and Wanda) were friendly and helpful at Bridal Mart. It is a warehouse style shop with very reasonably priced dresses. This is not a fancy "boutique", it's a true "no frills" and no pressure shopping experience. Just beware there arent private dressing rooms, there is one big dressing hall with lots of cubbies along the walls. That didn't bother me, but I know it might be uncomfortable for some. I bought my dress here and am thrilled with the quality and value I got! Read less
Services Used: Dress & Attire
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Lauren
Wedding:
9/12/2015
2.5/5.0
The ladies were very helpful for the most part. I was also able to find my dress and it was stunning. However, my veil was a major issue. I ordered in April and it didn't come in when it was supposed to. I had to reschedule my bridal portraits. They placed a rush on the veil but sent it to the wrong store. They were going to have to reorder and it wasn't going to be in until a few days before my wedding. I asked for my money back, which I received, but was very disappointed to have no veil to wear on my special day.
The ladies were very helpful for the most part. I was also able to find my dress and it was stunning. However, my veil was Read more...
The ladies were very helpful for the most part. I was also able to find my dress and it was stunning. However, my veil was a major issue. I ordered in April and it didn't come in when it was supposed to. I had to reschedule my bridal portraits. They placed a rush on the veil but sent it to the wrong store. They were going to have to reorder and it wasn't going to be in until a few days before my wedding. I asked for my money back, which I received, but was very disappointed to have no veil to wear on my special day. Read less
Services Used: Dress & Attire
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Annette Perot and
Wedding:
9/6/2015
4.0/5.0
As a same-gender couple, we weren't sure how we would be received when we said we were BOTH looking for dresses. However, we found the staff to be welcoming, friendly, and helpful. One of us did find a dress she loved, at a reasonable price, and the ordering process was easy. Well worth the drive.
As a same-gender couple, we weren't sure how we would be received when we said we were BOTH looking for dresses. However, Read more...
As a same-gender couple, we weren't sure how we would be received when we said we were BOTH looking for dresses. However, we found the staff to be welcoming, friendly, and helpful. One of us did find a dress she loved, at a reasonable price, and the ordering process was easy. Well worth the drive. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.0/5.0
I did not find a dress here, so I ended up going to their sister store in Burlington, which is a more upscale bridal boutique. Bridal Mart didn't have hardly any dresses in my size (on the small side) and they didn't have any ball gown styles that I was looking for. They were very friendly though. Their sister store, Alyssa Bridal was pretty good but a bit pricey. The only complaint I have is that they told me I wouldn't need t get any alterations when my dress comes in because the company makes it to my size...that was a lie because it came in at least 2 sizes too big and needs a lot of altering. Don't be fooled!
I did not find a dress here, so I ended up going to their sister store in Burlington, which is a more upscale bridal Read more...
I did not find a dress here, so I ended up going to their sister store in Burlington, which is a more upscale bridal boutique. Bridal Mart didn't have hardly any dresses in my size (on the small side) and they didn't have any ball gown styles that I was looking for. They were very friendly though. Their sister store, Alyssa Bridal was pretty good but a bit pricey. The only complaint I have is that they told me I wouldn't need t get any alterations when my dress comes in because the company makes it to my size...that was a lie because it came in at least 2 sizes too big and needs a lot of altering. Don't be fooled! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I am so happy I found the dress of my dreams at Bridal Mart. Lisa was SO helpful and made me feel beautiful. I wanted my mom to be surprised when I came out of the dressing room to show the dressed I tried on so having Lisa back in the fitting area with me was such a joy and she had such a motherly personality. I recommend this place to ALL brides!
I am so happy I found the dress of my dreams at Bridal Mart. Lisa was SO helpful and made me feel beautiful. I wanted my Read more...
I am so happy I found the dress of my dreams at Bridal Mart. Lisa was SO helpful and made me feel beautiful. I wanted my mom to be surprised when I came out of the dressing room to show the dressed I tried on so having Lisa back in the fitting area with me was such a joy and she had such a motherly personality. I recommend this place to ALL brides! Read less
Services Used: Dress & Attire
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