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Bridal Reflections

New York , NY

LOCATION

260 Fifth Avenue
New York, NY US 10001 (map)
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Bridal Reflections has assisted brides-to-be in finding that one perfect gown for 40 years. Bridal Reflections has three convenient locations: 260 Fifth Avenue in New York City, and in... Read more
Bridal Reflections has assisted brides-to-be in finding that one perfect gown for 40 years. Bridal Reflections has three convenient locations: 260 Fifth Avenue in New York City, and in Carle Place/Westbury and Massapequa, Long Island. All three salons offer cutting edge designer wedding dresses and evening wear from the industry’s fashion leaders. Their Long Island salons also carry a full selection of dresses for bridesmaids, junior bridesmaids, and flower girls.

Brides have the added convenience of being able to purchase in one salon and then have fittings wherever it is most convenient.

Our caring professional bridal consultants and world-class seamstresses are experts at making every bride look and feel as special as the moment.

Looking for formal fashion? Visit our After-Five Salon! There, you’ll find an incredible selection for every special occasion. Bridal Reflections also carries a full line of gowns for the Mother of the Bride and Groom, as well as bridesmaid and flower girl dresses, custom made headpieces, veils, and a complete selection of eye- catching accessories for a one-of-a-kind look.

Visit our website at where you can read our Bridal Blog, view a complete list of our upcoming designer appearances, trunk shows, and special events, and preview some of the many gowns from our collections! Like us on Facebook and follow us on Twitter to keep up with the latest news and announcements! Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Flower Girls, Mother of the Bride, Mother of the Groom
What accessories do you provide?
Hair Accessories, Jewelry, Shoes, Veils

REVIEWS

4.4
out of 5.0
4.5/5.0
4.5/5.0
4.4/5.0
4.3/5.0
4.4/5.0
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Chrissy
Wedding:
8/23/2014
5.0/5.0
Everyone at the Massapequa store that I encountered was an absolute pleasure to work with. I highly recommend Jodi, Leslie and seamstress Zizi. They were knowledgeable, helpful, and made me feel like I was important to them. Zizi does incredible work and made the dress 'sing' on me. They were never pushy and they were patient in helping me select the perfect wedding gown. I was so happy with my James Clifford (J1820B) and received numerous compliments. They recently renovated and expanded their store so its a luxurious space to find your dress. Prices were very reasonable, too. I only wish I could relive the enjoyment of picking out my dream dress with them again!
Everyone at the Massapequa store that I encountered was an absolute pleasure to work with. I highly recommend Jodi, Leslie Read more...
Everyone at the Massapequa store that I encountered was an absolute pleasure to work with. I highly recommend Jodi, Leslie and seamstress Zizi. They were knowledgeable, helpful, and made me feel like I was important to them. Zizi does incredible work and made the dress 'sing' on me. They were never pushy and they were patient in helping me select the perfect wedding gown. I was so happy with my James Clifford (J1820B) and received numerous compliments. They recently renovated and expanded their store so its a luxurious space to find your dress. Prices were very reasonable, too. I only wish I could relive the enjoyment of picking out my dream dress with them again! Read less
Services Used: Dress & Attire
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Katlyn
Wedding:
8/15/2014
5.0/5.0
I got my seven bridesmaids dresses and two junior bridesmaids dresses at the Massapequa store. The dresses were beautiful and the service is absolutely impeccable. The girls working the front desk are so helpful and on top of everything, and the seamstresses are tough but they really know their work. Every dress came out perfectly! They also added on a sash for my Matron of Honor that we had purchased from Etsy. I even had two cousins come from Germany and they only arrived two days before the wedding and Bridal Reflections did all their alterations within hours, no problem at all. Would definitely recommend!
I got my seven bridesmaids dresses and two junior bridesmaids dresses at the Massapequa store. The dresses were beautiful Read more...
I got my seven bridesmaids dresses and two junior bridesmaids dresses at the Massapequa store. The dresses were beautiful and the service is absolutely impeccable. The girls working the front desk are so helpful and on top of everything, and the seamstresses are tough but they really know their work. Every dress came out perfectly! They also added on a sash for my Matron of Honor that we had purchased from Etsy. I even had two cousins come from Germany and they only arrived two days before the wedding and Bridal Reflections did all their alterations within hours, no problem at all. Would definitely recommend! Read less
Services Used: Dress & Attire
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jacquelyn
Wedding:
8/3/2014
5.0/5.0
Wonderful service and selection. I found the same dress I wanted from a store in the city for much less. I was very happy with the entire process.
Wonderful service and selection. I found the same dress I wanted from a store in the city for much less. I was very happy Read more...
Wonderful service and selection. I found the same dress I wanted from a store in the city for much less. I was very happy with the entire process. Read less
Services Used: Dress & Attire
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Catherine
Wedding:
7/26/2014
5.0/5.0
Bridal Reflection did an amazing job helping me find my dream dress! They were so helpful. I never felt rushed to make a decision which is very rare in this industry. My dress alterations came out great and I loved the way I looked on my wedding day!
Bridal Reflection did an amazing job helping me find my dream dress! They were so helpful. I never felt rushed to make a Read more...
Bridal Reflection did an amazing job helping me find my dream dress! They were so helpful. I never felt rushed to make a decision which is very rare in this industry. My dress alterations came out great and I loved the way I looked on my wedding day! Read less
Services Used: Dress & Attire
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Jennifer
Wedding:
7/19/2014
5.0/5.0
My daughter had an appointment Saturday 07-19-14. Her bridal attendant was Jackie. She was very patient, understanding, and friendly. It was a great experience. There was no pressures about buying any of the bridal gowns. All they were interested in is was pleasing my daughter with the gown of her style. During the middle of her appointment we were introduced to the manager of the Carle salon, whose name is Jackie. She was just as accommodating and as pleasant. Incredible service and staff here..We felt very welcomed and enjoyed the whole experience. Thank you ladies for a great time at your salon!
My daughter had an appointment Saturday 07-19-14. Her bridal attendant was Jackie. She was very patient, understanding, Read more...
My daughter had an appointment Saturday 07-19-14. Her bridal attendant was Jackie. She was very patient, understanding, and friendly. It was a great experience. There was no pressures about buying any of the bridal gowns. All they were interested in is was pleasing my daughter with the gown of her style. During the middle of her appointment we were introduced to the manager of the Carle salon, whose name is Jackie. She was just as accommodating and as pleasant. Incredible service and staff here..We felt very welcomed and enjoyed the whole experience. Thank you ladies for a great time at your salon! Read less
Services Used: Dress & Attire
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Jeannine
Wedding:
7/18/2014
5.0/5.0
From my first shopping experience to the day I picked up my dress my experience with Bridal Reflections in Massapequa was a breeze. When I first went dress shopping I knew I wanted the boutique experience where I wasn't rushed and I was able to try on dresses with no pressure. My consultant Jody was so nice and pulled amazing dresses. She knew from my pictures which dresses I would like and pulled dresses that she felt would look good on me. I never felt rushed and actually closed out the store! My dress was the first dress that Jody pulled from her own picks and it was stunning! In addition, Bridal reflections was so accommodating with my schedule and even let me exchange a pair of earrings 11 days before my wedding because they did not go with my hairstyle. To top it off their seamstresses are top notch and made my dress fit like a glove! If you want a personalized experience with beautiful dresses and great prices look no further and shop at Bridal Reflections Massapequa.

Jeannine
From my first shopping experience to the day I picked up my dress my experience with Bridal Reflections in Massapequa was Read more...
From my first shopping experience to the day I picked up my dress my experience with Bridal Reflections in Massapequa was a breeze. When I first went dress shopping I knew I wanted the boutique experience where I wasn't rushed and I was able to try on dresses with no pressure. My consultant Jody was so nice and pulled amazing dresses. She knew from my pictures which dresses I would like and pulled dresses that she felt would look good on me. I never felt rushed and actually closed out the store! My dress was the first dress that Jody pulled from her own picks and it was stunning! In addition, Bridal reflections was so accommodating with my schedule and even let me exchange a pair of earrings 11 days before my wedding because they did not go with my hairstyle. To top it off their seamstresses are top notch and made my dress fit like a glove! If you want a personalized experience with beautiful dresses and great prices look no further and shop at Bridal Reflections Massapequa.

Jeannine Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
I fell in love with a dress at another bridal store, unfortunately the material of the lace on the dress was extremely itchy. Luckily, I learned that the designer made the same dress in a different lace. Unfortunately, the original bridal store didn't carry that version of the dress. I searched all over the internet to find a store that carried the dress I wanted and Bridal Reflections was one of the first I called. We immediately set up an appointment. As soon as I arrived, I fell in love with the store, beautiful and spacious. The staff at Bridal Reflections were so sweet, professional and accommodating. They brought the dress, Legends by Romona Keveza L854, out and immediately fell in love with it. I ordered it on the spot and never looked back. All my subsequent appointments at Bridal Reflections were great. I went back for 3 fittings (kept losing weight!) and they did a great job each time. The seamstress I worked with was excellent. I'm pretty petite (5'2" and wear a size 2/4) and most dresses are made for much taller people. The seamstress fit the dress exactly to my body, and did the perfect alterations to make the dress look like it was made for me. I was so happy with my dress, and never wanted to take it off. I'd recommend Bridal Reflections to any bride for their professionalism, quality, value and service.
I fell in love with a dress at another bridal store, unfortunately the material of the lace on the dress was extremely Read more...
I fell in love with a dress at another bridal store, unfortunately the material of the lace on the dress was extremely itchy. Luckily, I learned that the designer made the same dress in a different lace. Unfortunately, the original bridal store didn't carry that version of the dress. I searched all over the internet to find a store that carried the dress I wanted and Bridal Reflections was one of the first I called. We immediately set up an appointment. As soon as I arrived, I fell in love with the store, beautiful and spacious. The staff at Bridal Reflections were so sweet, professional and accommodating. They brought the dress, Legends by Romona Keveza L854, out and immediately fell in love with it. I ordered it on the spot and never looked back. All my subsequent appointments at Bridal Reflections were great. I went back for 3 fittings (kept losing weight!) and they did a great job each time. The seamstress I worked with was excellent. I'm pretty petite (5'2" and wear a size 2/4) and most dresses are made for much taller people. The seamstress fit the dress exactly to my body, and did the perfect alterations to make the dress look like it was made for me. I was so happy with my dress, and never wanted to take it off. I'd recommend Bridal Reflections to any bride for their professionalism, quality, value and service. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
Bridal Reflections made it simple to shop, get alterations, and pick up the dress. The seamstress is extremely knowledgeable and was a savior when I lost weight right before the wedding! They are extremely professional.
Bridal Reflections made it simple to shop, get alterations, and pick up the dress. The seamstress is extremely Read more...
Bridal Reflections made it simple to shop, get alterations, and pick up the dress. The seamstress is extremely knowledgeable and was a savior when I lost weight right before the wedding! They are extremely professional. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
Warm. Welcoming. Attentive. Supportive. They were very patient with me as I looked for the "dress." After several failed attempts with other bridal boutiques I felt at home the moment I walked in.
Warm. Welcoming. Attentive. Supportive. They were very patient with me as I looked for the "dress." After several failed Read more...
Warm. Welcoming. Attentive. Supportive. They were very patient with me as I looked for the "dress." After several failed attempts with other bridal boutiques I felt at home the moment I walked in. Read less
Services Used: Dress & Attire
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Maura
Wedding:
5/24/2014
5.0/5.0
I bought a Stephen Yearick dress for my wedding at Bridal Reflections on Fifth Ave in NY. The service was OUTSTANDING. Not only is the place stunning, but the variety of dresses was incredible. I felt so special there. They really listen and help you figure out which is the best type of dress for you. They are patient and super friendly. I highly recommend taking the trip to NY to check out the selection. You will not be disappointed. I live in South Jersey and they even shipped my dress from NY to South Jersey overnight and it was in perfect condition. They are so efficient there. It was actually my favorite part of wedding planning. They made me love my body and trying on these dresses. I love my dress. It was flawless. It was perfect. It was me. I can't thank them enough for picking this dress for me!
I bought a Stephen Yearick dress for my wedding at Bridal Reflections on Fifth Ave in NY. The service was OUTSTANDING. Not Read more...
I bought a Stephen Yearick dress for my wedding at Bridal Reflections on Fifth Ave in NY. The service was OUTSTANDING. Not only is the place stunning, but the variety of dresses was incredible. I felt so special there. They really listen and help you figure out which is the best type of dress for you. They are patient and super friendly. I highly recommend taking the trip to NY to check out the selection. You will not be disappointed. I live in South Jersey and they even shipped my dress from NY to South Jersey overnight and it was in perfect condition. They are so efficient there. It was actually my favorite part of wedding planning. They made me love my body and trying on these dresses. I love my dress. It was flawless. It was perfect. It was me. I can't thank them enough for picking this dress for me! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
I used Bridal Reflections for my Bridesmaid dresses. They were very easy to work with and accommodated several group appointments. The dresses were stunning and the place itself is very nice. I cannot comment on their alterations because we used our own personal seamstress. We went through the Massapequa location.
I used Bridal Reflections for my Bridesmaid dresses. They were very easy to work with and accommodated several group Read more...
I used Bridal Reflections for my Bridesmaid dresses. They were very easy to work with and accommodated several group appointments. The dresses were stunning and the place itself is very nice. I cannot comment on their alterations because we used our own personal seamstress. We went through the Massapequa location. Read less
Services Used: Dress & Attire
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Darlene
Wedding:
4/26/2014
5.0/5.0
Purchased my dress at the Bridal Reflections in Carle Place, NY.
I was there with one of my bridesmaids, looking for bridesmaids dresses when a Lazaro caught my eye. They allowed me to try it on since they weren't busy at that moment.

I fell in love with it (a couple of weeks before we even picked the wedding date) and they advised me the Lazaro trunk show ended the day before but would honor the discount for me.

The ladies here are very accommodating, some more professional than others, luckily, I only dealt with the better half.

Very clean salon and easy to get to from Queens.
Purchased my dress at the Bridal Reflections in Carle Place, NY.
I was there with one of my bridesmaids, looking for Read more...
Purchased my dress at the Bridal Reflections in Carle Place, NY.
I was there with one of my bridesmaids, looking for bridesmaids dresses when a Lazaro caught my eye. They allowed me to try it on since they weren't busy at that moment.

I fell in love with it (a couple of weeks before we even picked the wedding date) and they advised me the Lazaro trunk show ended the day before but would honor the discount for me.

The ladies here are very accommodating, some more professional than others, luckily, I only dealt with the better half.

Very clean salon and easy to get to from Queens. Read less
Services Used: Dress & Attire
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Molly
Wedding:
3/15/2014
5.0/5.0
Very stylish and gorgeous wedding gowns at Bridal Reflections! Love their quality and customer service.
Very stylish and gorgeous wedding gowns at Bridal Reflections! Love their quality and customer service.
Very stylish and gorgeous wedding gowns at Bridal Reflections! Love their quality and customer service. Read less
Services Used: Dress & Attire
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Lisa
Wedding:
1/18/2014
5.0/5.0
I got my dress and veil at the bridal reflections in massapequa and LOVED both. First off, they are no pressure, and so friendly. I had been to countless other stores but couldn't find anything to my liking until I found so much of a selection at good prices at BR. They are affordable, and have a great selection! I was so pleased with my dress and veil and the service I received at Bridal Reflections. Look no further!
I got my dress and veil at the bridal reflections in massapequa and LOVED both. First off, they are no pressure, and so Read more...
I got my dress and veil at the bridal reflections in massapequa and LOVED both. First off, they are no pressure, and so friendly. I had been to countless other stores but couldn't find anything to my liking until I found so much of a selection at good prices at BR. They are affordable, and have a great selection! I was so pleased with my dress and veil and the service I received at Bridal Reflections. Look no further! Read less
Services Used: Dress & Attire
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Nicole
Wedding:
11/2/2013
5.0/5.0
I went to the Bridal Refelctions in Massapequa being on live on Long Island so it is more convenient. Everything was great! My dress fit like a gem the day of my wedding.. The seamstress ZiZi was great to work with! She came the morning of my wedding to dress me and my bridesmaids and she was so amazing. We wouldn't have been dressed and ready to go if it wasn't for her. My whole experience at bridal reflections was amazing. Staff is very friendly and I would recommend them to anyone! Thank You again!
I went to the Bridal Refelctions in Massapequa being on live on Long Island so it is more convenient. Everything was Read more...
I went to the Bridal Refelctions in Massapequa being on live on Long Island so it is more convenient. Everything was great! My dress fit like a gem the day of my wedding.. The seamstress ZiZi was great to work with! She came the morning of my wedding to dress me and my bridesmaids and she was so amazing. We wouldn't have been dressed and ready to go if it wasn't for her. My whole experience at bridal reflections was amazing. Staff is very friendly and I would recommend them to anyone! Thank You again! Read less
Services Used: Dress & Attire
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Private User
Wedding:
11/1/2013
5.0/5.0
Such an amazing/easy experience I had with the entire staff. My consultant was super helpful and made me feel so comfortable during the entire appointment. They even gave me a better price than another store that I originally found my dress at.

Jen was my seamstress and she was amazing and very talented! I bought a strapless sweetheart dress, which was not originally what I wanted but after seeing that 90% of the dresses were strapless, I realized that I did not have a choice. However after my 3rd fitting, I started realizing that the dress sat very low and I really wanted something with straps. I saw a picture of another dress that I liked with straps and Jen was able to recreate it on my dress. After a couple more fittings, it was exactly what I wanted! She added lace and straps to the top of my dress. Not only did it look beautiful, but it was truly my own dress. I would highly recommend bridal reflections and most of all Jen is the best seamstress you will find.
Such an amazing/easy experience I had with the entire staff. My consultant was super helpful and made me feel so Read more...
Such an amazing/easy experience I had with the entire staff. My consultant was super helpful and made me feel so comfortable during the entire appointment. They even gave me a better price than another store that I originally found my dress at.

Jen was my seamstress and she was amazing and very talented! I bought a strapless sweetheart dress, which was not originally what I wanted but after seeing that 90% of the dresses were strapless, I realized that I did not have a choice. However after my 3rd fitting, I started realizing that the dress sat very low and I really wanted something with straps. I saw a picture of another dress that I liked with straps and Jen was able to recreate it on my dress. After a couple more fittings, it was exactly what I wanted! She added lace and straps to the top of my dress. Not only did it look beautiful, but it was truly my own dress. I would highly recommend bridal reflections and most of all Jen is the best seamstress you will find. Read less
Services Used: Dress & Attire
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Laura
Wedding:
10/25/2013
5.0/5.0
Bridal Reflections in Massapequa was the first and only place I looked for my dress! I did my research and knew they carried the designers that I wanted to try, and ended up buying the third dress I ever put on! The sales associate was not pushy and really listened to what I wanted in the way of style and look of the dress. I ended up buying the Maggie Sottero Phillipa with the corset back in ivory. I LOVED my dress and working with the ladies at Bridal Reflections. We were all so pleased with my experience, that my mother, her twin sister, my bridesmaids and flower girls all got their dresses from them too! We all felt very comfortable with the seamstresses and they tailored each dress to each individual. I had no problems with alterations and my dress came in in a timely manner. I would highly recommend Bridal Reflections to any bride or bridal party!
Bridal Reflections in Massapequa was the first and only place I looked for my dress! I did my research and knew they Read more...
Bridal Reflections in Massapequa was the first and only place I looked for my dress! I did my research and knew they carried the designers that I wanted to try, and ended up buying the third dress I ever put on! The sales associate was not pushy and really listened to what I wanted in the way of style and look of the dress. I ended up buying the Maggie Sottero Phillipa with the corset back in ivory. I LOVED my dress and working with the ladies at Bridal Reflections. We were all so pleased with my experience, that my mother, her twin sister, my bridesmaids and flower girls all got their dresses from them too! We all felt very comfortable with the seamstresses and they tailored each dress to each individual. I had no problems with alterations and my dress came in in a timely manner. I would highly recommend Bridal Reflections to any bride or bridal party! Read less
Services Used: Dress & Attire
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Santiago
Wedding:
10/12/2013
5.0/5.0
Absolutely loved my dress!!!!! Great service and quality
Absolutely loved my dress!!!!! Great service and quality
Absolutely loved my dress!!!!! Great service and quality Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
For every milestone in both our daughters lives, Bridal Reflections has been who we have turned to for helping the day become extraordinary. They been with us at bat mitzvah's, sweet sixteens, proms and now for our daughter wedding. We consider the Bridal Reflections family our family. Their attention, kindness and they make each of us feel special, by helping to find just the right dress to fit each of our individual style, makes them masters of their industry.
We knew as soon as our daughter became engaged, that there was no other bridal Salon that could help her to find the perfect gown. When our daughter came out in a Stephen Yearick design, her face said it all. She was radiant! As Cristina said so eloquently, "She is made for the gown and the gown is made for her. She becomes transformed from little girl to young woman." It amazed me as I sawher standing in her wedding gown on her wedding day. Every guest was in awe of how beautiful she looked. Her gown was like no other, absolute perfection! When we walked out to walk her down the aisle, I actually heard our guests breath being taken. We then turned our attention to her sister and maid of honor. It was so important for her to feel special and beautiful too. Who would ever imagine that the very first dress she slipped on, would be the one. She looked incredible!
Next was my desire to find a gown that didn't make one think "mother of the bride." I wanted something special, a dress that could still turn heads. Another Stephen Yearick design. Bridal Reflections worked with me, listening to what I liked and didn't like about the dress, and we customized the dress to be a unique design for me. I am still receiving compliments on how stunning the dress was.
The Bridal Reflections staff is made up of a team of amazing people. From sales staff to seamstresses, they truly care about the client. We will always consider them an extended part of our family.
For every milestone in both our daughters lives, Bridal Reflections has been who we have turned to for helping the day Read more...
For every milestone in both our daughters lives, Bridal Reflections has been who we have turned to for helping the day become extraordinary. They been with us at bat mitzvah's, sweet sixteens, proms and now for our daughter wedding. We consider the Bridal Reflections family our family. Their attention, kindness and they make each of us feel special, by helping to find just the right dress to fit each of our individual style, makes them masters of their industry.
We knew as soon as our daughter became engaged, that there was no other bridal Salon that could help her to find the perfect gown. When our daughter came out in a Stephen Yearick design, her face said it all. She was radiant! As Cristina said so eloquently, "She is made for the gown and the gown is made for her. She becomes transformed from little girl to young woman." It amazed me as I sawher standing in her wedding gown on her wedding day. Every guest was in awe of how beautiful she looked. Her gown was like no other, absolute perfection! When we walked out to walk her down the aisle, I actually heard our guests breath being taken. We then turned our attention to her sister and maid of honor. It was so important for her to feel special and beautiful too. Who would ever imagine that the very first dress she slipped on, would be the one. She looked incredible!
Next was my desire to find a gown that didn't make one think "mother of the bride." I wanted something special, a dress that could still turn heads. Another Stephen Yearick design. Bridal Reflections worked with me, listening to what I liked and didn't like about the dress, and we customized the dress to be a unique design for me. I am still receiving compliments on how stunning the dress was.
The Bridal Reflections staff is made up of a team of amazing people. From sales staff to seamstresses, they truly care about the client. We will always consider them an extended part of our family. Read less
Services Used: Dress & Attire, Jewelry
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Alyssa
Wedding:
9/7/2013
5.0/5.0
Thank you! Thank you! Most brides dream about their wedding dress from when they are little girls. I certainly did! Bridal Reflections made that dream come to reality. They custom made a dress for me! Top of one and the bottom of another brought together to make my dream wedding dress. Jen was my seamstress and was cool and calm even when I wasn't! She made the the most gorgeous bustle for my very long train! It was just how I imagined it. I recently got the photos of me walking down the aisle with father and then back up with my husband and the dress looked EXACTLY how I dreamed it would! Thank you Bridal Reflections for making my dream dress for me.
Thank you! Thank you! Most brides dream about their wedding dress from when they are little girls. I certainly did! Bridal Read more...
Thank you! Thank you! Most brides dream about their wedding dress from when they are little girls. I certainly did! Bridal Reflections made that dream come to reality. They custom made a dress for me! Top of one and the bottom of another brought together to make my dream wedding dress. Jen was my seamstress and was cool and calm even when I wasn't! She made the the most gorgeous bustle for my very long train! It was just how I imagined it. I recently got the photos of me walking down the aisle with father and then back up with my husband and the dress looked EXACTLY how I dreamed it would! Thank you Bridal Reflections for making my dream dress for me. Read less
Services Used: Dress & Attire
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Kim
Wedding:
9/1/2013
5.0/5.0
My wedding was in 5 ½ months and I had tried on countless gorgeous wedding gowns, but none of them felt right. I was at an appointment Wedding Atelier and was advised to go to Bridal Reflections. My mom and I took a walk over to Bridal Reflections & they were able to fit us in. Samantha Fortune was helping us pull the dresses and she brought in a handful of big dresses. I tried on my dress & I remember thinking it was so simple compared to the others I had tried on. (It was trumpet style, all lace, no beading). My sister hadn’t been able to come to the appointment, and I was dying to have her opinion. Samantha let us take a picture of me in the gown and send it to my sister. Sure enough, after calling my sister & my mom breaking down into tears, we decided I couldn’t leave without getting this dress. It was perfectly in our price range and I didn’t want to take it off – so I knew this was my dress. Samantha was amazing. She was the perfect blend of helpful, professional and sweet. She brought tissues for my mom and gave us plenty of time and space to take everything in. For my fittings, Jennifer was my seamstress. She was great! My dress was HUGE when it first came in, and Jennifer made it fit like a glove in just 2 fittings. After my wedding (& wearing my gown for 12 hours), I was sad to take off my dress because I knew I would never get to wear it again. The ladies at Bridal Reflections helped me to find a dress to fall in love with and make it fit perfectly without any frustrations. I would highly recommend them to anyone in search of their dream dress.
My wedding was in 5 months and I had tried on countless gorgeous wedding gowns, but none of them felt right. I was at an Read more...
My wedding was in 5 ½ months and I had tried on countless gorgeous wedding gowns, but none of them felt right. I was at an appointment Wedding Atelier and was advised to go to Bridal Reflections. My mom and I took a walk over to Bridal Reflections & they were able to fit us in. Samantha Fortune was helping us pull the dresses and she brought in a handful of big dresses. I tried on my dress & I remember thinking it was so simple compared to the others I had tried on. (It was trumpet style, all lace, no beading). My sister hadn’t been able to come to the appointment, and I was dying to have her opinion. Samantha let us take a picture of me in the gown and send it to my sister. Sure enough, after calling my sister & my mom breaking down into tears, we decided I couldn’t leave without getting this dress. It was perfectly in our price range and I didn’t want to take it off – so I knew this was my dress. Samantha was amazing. She was the perfect blend of helpful, professional and sweet. She brought tissues for my mom and gave us plenty of time and space to take everything in. For my fittings, Jennifer was my seamstress. She was great! My dress was HUGE when it first came in, and Jennifer made it fit like a glove in just 2 fittings. After my wedding (& wearing my gown for 12 hours), I was sad to take off my dress because I knew I would never get to wear it again. The ladies at Bridal Reflections helped me to find a dress to fall in love with and make it fit perfectly without any frustrations. I would highly recommend them to anyone in search of their dream dress. Read less
Services Used: Dress & Attire
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Staicy
Wedding:
8/31/2013
5.0/5.0
Loved my dress! Was looking for something unique with a little bling. Found the perfect dress from Victor Harper and got to meet the designer during his trunk show. Was able to make a few changes to my dress and the tailoring was amazing!
Loved my dress! Was looking for something unique with a little bling. Found the perfect dress from Victor Harper and got Read more...
Loved my dress! Was looking for something unique with a little bling. Found the perfect dress from Victor Harper and got to meet the designer during his trunk show. Was able to make a few changes to my dress and the tailoring was amazing! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Bridal Reflections was incredibly professional throughout the process. Their employees are caring, kind, patient, and helpful. It's everything you need out of a bridal gown store. I went everywhere in NYC and this was the absolute best. Service tops Mark Ingram, Vera Wang, and all the department stores by far.
THE BEST service and BEST selection of dresses.
Bridal Reflections was incredibly professional throughout the process. Their employees are caring, kind, patient, and Read more...
Bridal Reflections was incredibly professional throughout the process. Their employees are caring, kind, patient, and helpful. It's everything you need out of a bridal gown store. I went everywhere in NYC and this was the absolute best. Service tops Mark Ingram, Vera Wang, and all the department stores by far.
THE BEST service and BEST selection of dresses. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
From the first time I called until the day I picked up my wedding dress the staff from bridal reflections was amazing! I would reccomend any bride to bridal reflections.
From the first time I called until the day I picked up my wedding dress the staff from bridal reflections was amazing! I Read more...
From the first time I called until the day I picked up my wedding dress the staff from bridal reflections was amazing! I would reccomend any bride to bridal reflections. Read less
Services Used: Dress & Attire
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Andie
Wedding:
8/15/2013
5.0/5.0
I went to the store in Carle Place and worked with excellent people. They helped me find the perfect wedding dress. I was extremely impressed by the professionalism and helpfulness of the staff.
I went to the store in Carle Place and worked with excellent people. They helped me find the perfect wedding dress. I was Read more...
I went to the store in Carle Place and worked with excellent people. They helped me find the perfect wedding dress. I was extremely impressed by the professionalism and helpfulness of the staff. Read less
Services Used: Dress & Attire
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Bernadette
Wedding:
7/26/2013
5.0/5.0
I bought my dress from the Bridal Reflections in Massapequa and couldn't have been happier with the whole process. From the first time I went in to try dresses on, to my final fitting, the women who work their were extremely kind and accommodating. The head seamstress for bridal gowns is AMAZING. When I went in for my first fitting, my dress was about 2 sizes too big on me (not the fault of Bridal Reflections, the dress designers measurements were very weird!) The head seamstress took the time to make sure my dress fit me perfectly, even coming in on her day off! I highly recommend Bridal Reflections!
I bought my dress from the Bridal Reflections in Massapequa and couldn't have been happier with the whole process. From Read more...
I bought my dress from the Bridal Reflections in Massapequa and couldn't have been happier with the whole process. From the first time I went in to try dresses on, to my final fitting, the women who work their were extremely kind and accommodating. The head seamstress for bridal gowns is AMAZING. When I went in for my first fitting, my dress was about 2 sizes too big on me (not the fault of Bridal Reflections, the dress designers measurements were very weird!) The head seamstress took the time to make sure my dress fit me perfectly, even coming in on her day off! I highly recommend Bridal Reflections! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Bridal Reflections on 5th Ave in NYC was wonderful! I am from Ohio but the trip was completely worth it for the experience. The dress shopping experience and the alterations experience were both great, everything I would expect and more. I got my dress at an Eve of Milady trunk show. When it came time for my alterations they did back to back days and completed everything in one weekend from Thursday to Saturday. They fixed every little thing I requested and did a beautiful bustle. I would definitely recommend any bride to get their dress here. I could not have had a better experience getting a dress!
Bridal Reflections on 5th Ave in NYC was wonderful! I am from Ohio but the trip was completely worth it for the Read more...
Bridal Reflections on 5th Ave in NYC was wonderful! I am from Ohio but the trip was completely worth it for the experience. The dress shopping experience and the alterations experience were both great, everything I would expect and more. I got my dress at an Eve of Milady trunk show. When it came time for my alterations they did back to back days and completed everything in one weekend from Thursday to Saturday. They fixed every little thing I requested and did a beautiful bustle. I would definitely recommend any bride to get their dress here. I could not have had a better experience getting a dress! Read less
Services Used: Dress & Attire
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Rada
Wedding:
6/15/2013
5.0/5.0
Bridal Reflections was able to customize my wedding dress to make it one of a kind! My mom (and I) were very particular - the staff was patient with us and were able to accommodate our requests. The seamstress worked with us through 3+ fittings and went over every inch of my dress to make sure we were satisfied. I got many compliments on my dress, bolero, and veil and I love that I didn’t feel like a cookie cutter bride :)
Bridal Reflections was able to customize my wedding dress to make it one of a kind! My mom (and I) were very particular - Read more...
Bridal Reflections was able to customize my wedding dress to make it one of a kind! My mom (and I) were very particular - the staff was patient with us and were able to accommodate our requests. The seamstress worked with us through 3+ fittings and went over every inch of my dress to make sure we were satisfied. I got many compliments on my dress, bolero, and veil and I love that I didn’t feel like a cookie cutter bride :) Read less
Services Used: Dress & Attire
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Private User
Wedding:
6/15/2013
5.0/5.0
The service was awesome, the dress was perfect!
The service was awesome, the dress was perfect!
The service was awesome, the dress was perfect! Read less
Services Used: Dress & Attire
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Mahalia
Wedding:
6/1/2013
5.0/5.0
Bridal Reflections was more than I could have asked for in a Bridal Boutique. They were attentive, responsive and helped me to look beautiful in my gown. Although the 5th Ave store had a limited selection due to the size of the store they had 2 other locations in LI that had tons of dresses to pick from. I looked like I walked straight out of a fairytale on my wedding day! Thank you Bridal Reflections!
Bridal Reflections was more than I could have asked for in a Bridal Boutique. They were attentive, responsive and helped Read more...
Bridal Reflections was more than I could have asked for in a Bridal Boutique. They were attentive, responsive and helped me to look beautiful in my gown. Although the 5th Ave store had a limited selection due to the size of the store they had 2 other locations in LI that had tons of dresses to pick from. I looked like I walked straight out of a fairytale on my wedding day! Thank you Bridal Reflections! Read less
Services Used: Dress & Attire
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Danielle
Wedding:
5/17/2013
5.0/5.0
This place gave me the bridal experience I was looking for! My consultant Vicki was WONDERFUL!!! Out of the 4 places I went looking for dresses she was the only one who asked about my fiance and truly seemed interested in my wedding. On the website I was able to give specific dresses that I liked so they were already in the room when I arrived at my appointment. I am so happy I purchased my dress here! Vicki was not pushy and she gave me time to walk around in each dress. She brought me the perfect veil to go with my dress! My dress arrived in perfect condition....my 3 fittings went very smoothly....No issues at all. At my 2nd fitting I actually put a small rip in the dress when stepping into it and they quickly fixed it with no problem. I also purchased my beautiful bridal earrings and my spanx from here. The whole process was stress-free!!!!
This place gave me the bridal experience I was looking for! My consultant Vicki was WONDERFUL!!! Out of the 4 places I Read more...
This place gave me the bridal experience I was looking for! My consultant Vicki was WONDERFUL!!! Out of the 4 places I went looking for dresses she was the only one who asked about my fiance and truly seemed interested in my wedding. On the website I was able to give specific dresses that I liked so they were already in the room when I arrived at my appointment. I am so happy I purchased my dress here! Vicki was not pushy and she gave me time to walk around in each dress. She brought me the perfect veil to go with my dress! My dress arrived in perfect condition....my 3 fittings went very smoothly....No issues at all. At my 2nd fitting I actually put a small rip in the dress when stepping into it and they quickly fixed it with no problem. I also purchased my beautiful bridal earrings and my spanx from here. The whole process was stress-free!!!! Read less
Services Used: Dress & Attire
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Rachel
Wedding:
5/10/2013
5.0/5.0
Ramona Keveza L196
Approx Time Frame: Order 4-5 months, Fittings 1-2 months
Original Wedding Date: November 2012 (postponed because of Hurricane)
Wedding Date: May 2013
Cost: Reasonable compared to competitor store (approximately $900 difference)

I found my dress at another store, but couldn't impulse buy a dress because of a trunk show, discounts, pressuring myself, etc. I took a breath and called around after I found out who the designer was. Well, there were only 2 places in NYC that carry RK at the time, and the second is BR. I talked to Christina the manager about my situation, and set up my appt for that week (last week of Dec 2011), and took my sister along. The 5th Ave store normally doesn’t have dresses less than $5K, but they were able to transport the dress from their LI store. I tried the dress, and it fit like a glove and just as amazing as when I tried it on originally. I was in love all over again.

This time I was certain, and my sister absolutely loved it too. But what about the price? At this point the manager already knew my budget and what the other offer was. She had pre-negotiated with the designer and offered me a price nearly $900 less than the other place. Had I not done my due diligence, I would have either 1) Not gotten the dress I wanted or 2) Pay too much for the dress I loved.

Going to BR was a great decision. I ended up with class A service from the moment I went in for trying on dresses until I walked out with my dress. Additionally, I had a wedding postponement due to Hurricane Sandy. My dress was done, my last fitting was complete and I was planning to pick up my dress a few days after the hurricane. But we had to reschedule for 6 months later. And BR was amazing to hold the dress onsite for those 6 months and redo my fittings ] the weeks before my 2nd attempt wedding.

For future brides, I recommend you shop around for a place that offers you great service and pricing to suit your needs. Luckily, BR was that place.
Ramona Keveza L196
Approx Time Frame: Order 4-5 months, Fittings 1-2 months
Original Wedding Date: November 2012 Read more...
Ramona Keveza L196
Approx Time Frame: Order 4-5 months, Fittings 1-2 months
Original Wedding Date: November 2012 (postponed because of Hurricane)
Wedding Date: May 2013
Cost: Reasonable compared to competitor store (approximately $900 difference)

I found my dress at another store, but couldn't impulse buy a dress because of a trunk show, discounts, pressuring myself, etc. I took a breath and called around after I found out who the designer was. Well, there were only 2 places in NYC that carry RK at the time, and the second is BR. I talked to Christina the manager about my situation, and set up my appt for that week (last week of Dec 2011), and took my sister along. The 5th Ave store normally doesn’t have dresses less than $5K, but they were able to transport the dress from their LI store. I tried the dress, and it fit like a glove and just as amazing as when I tried it on originally. I was in love all over again.

This time I was certain, and my sister absolutely loved it too. But what about the price? At this point the manager already knew my budget and what the other offer was. She had pre-negotiated with the designer and offered me a price nearly $900 less than the other place. Had I not done my due diligence, I would have either 1) Not gotten the dress I wanted or 2) Pay too much for the dress I loved.

Going to BR was a great decision. I ended up with class A service from the moment I went in for trying on dresses until I walked out with my dress. Additionally, I had a wedding postponement due to Hurricane Sandy. My dress was done, my last fitting was complete and I was planning to pick up my dress a few days after the hurricane. But we had to reschedule for 6 months later. And BR was amazing to hold the dress onsite for those 6 months and redo my fittings ] the weeks before my 2nd attempt wedding.

For future brides, I recommend you shop around for a place that offers you great service and pricing to suit your needs. Luckily, BR was that place. Read less
Services Used: Dress & Attire
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MaryAnn
Wedding:
5/6/2013
5.0/5.0
From when I walked in everyone was so friendly and helpful! I went to the one in Carl place! they dont pressure you into anything and they keeping looking for that perfect dress for you!! The manger bobbi is also so helpful... I would Highly recommend this store! they made my wedding dress perfect!! =)
From when I walked in everyone was so friendly and helpful! I went to the one in Carl place! they dont pressure you into Read more...
From when I walked in everyone was so friendly and helpful! I went to the one in Carl place! they dont pressure you into anything and they keeping looking for that perfect dress for you!! The manger bobbi is also so helpful... I would Highly recommend this store! they made my wedding dress perfect!! =) Read less
Services Used: Dress & Attire
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KrisNY
Wedding:
4/28/2013
5.0/5.0
Bridal Reflections is about an hour from where I live but the drive was so worth it. My dress came in with plenty of time and it was perfect. The only alteration that needed to be made was the hem and the bustle and it the cost wasn't too bad. Also, I met with the sales girl 3 times before I bought my dress and I never felt pressured into buying anything and everyone there was always so nice and patient it made me want to buy a dress from them.
Bridal Reflections is about an hour from where I live but the drive was so worth it. My dress came in with plenty of time Read more...
Bridal Reflections is about an hour from where I live but the drive was so worth it. My dress came in with plenty of time and it was perfect. The only alteration that needed to be made was the hem and the bustle and it the cost wasn't too bad. Also, I met with the sales girl 3 times before I bought my dress and I never felt pressured into buying anything and everyone there was always so nice and patient it made me want to buy a dress from them. Read less
Services Used: Dress & Attire
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Sherena
Wedding:
3/2/2013
5.0/5.0
Cristina DeMarco and the staff at Bridal Reflections 5th Ave care about their brides. My consultant Jackie asked me about my personal style and then immediately starting putting me in Ines Di Santo gowns. I felt as if she was reading my mind because every dress she put me in was a dress I could see myself walking down the aisle in. The last dress I tried on was the most amazing gown I'd ever laid eyes on, & that's the one I got married in.

When it came time for fittings, Bridal Reflections allowed me to do all my fittings in one weekend since I was an out of town bride. I would highly recommend the 5th Ave store.
Cristina DeMarco and the staff at Bridal Reflections 5th Ave care about their brides. My consultant Jackie asked me about Read more...
Cristina DeMarco and the staff at Bridal Reflections 5th Ave care about their brides. My consultant Jackie asked me about my personal style and then immediately starting putting me in Ines Di Santo gowns. I felt as if she was reading my mind because every dress she put me in was a dress I could see myself walking down the aisle in. The last dress I tried on was the most amazing gown I'd ever laid eyes on, & that's the one I got married in.

When it came time for fittings, Bridal Reflections allowed me to do all my fittings in one weekend since I was an out of town bride. I would highly recommend the 5th Ave store. Read less
Services Used: Dress & Attire
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Maria
Wedding:
2/9/2013
5.0/5.0
I cant stress enough how gorgeous the bridal dresses are. I been to so many different stores and couldn't find the right dress. I finally bought by dress from Bridal Reflections and couldn't be more excited about it.
I cant stress enough how gorgeous the bridal dresses are. I been to so many different stores and couldn't find the right Read more...
I cant stress enough how gorgeous the bridal dresses are. I been to so many different stores and couldn't find the right dress. I finally bought by dress from Bridal Reflections and couldn't be more excited about it. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I went shopping to a lot of other dress shops but I can't even tell you how perfect this place was. Other stores made me feel like I was just shopping for a dress but not here, the look of the place, the interior, the way they made me feel...it was the only place that I felt like I was buying my wedding gown. It was absolutely perfect. I am from upstate and needed special circumstances for some of my fittings because it wasn't easy for me to travel down and they were so flexible and not bothered at all by some of the requests. They were always in contact and my dress looked so beautiful.
I went shopping to a lot of other dress shops but I can't even tell you how perfect this place was. Other stores made me Read more...
I went shopping to a lot of other dress shops but I can't even tell you how perfect this place was. Other stores made me feel like I was just shopping for a dress but not here, the look of the place, the interior, the way they made me feel...it was the only place that I felt like I was buying my wedding gown. It was absolutely perfect. I am from upstate and needed special circumstances for some of my fittings because it wasn't easy for me to travel down and they were so flexible and not bothered at all by some of the requests. They were always in contact and my dress looked so beautiful. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
So, My husband and I got married on November 2, 2012 - 4 days after Hurricane Sandy, which was also the height of the gas shortage on Long Island and in New York.

I went to Bridal Reflections in Massapequa for my wedding gown which was a Paloma Blanca gown that I fell in love with. Now, I wasn't to chubby to begin with, I was around 128 pounds when I first tried the dress on, and didn't lose an extreme amount until about that week, with the stress of everything, I ended up being 114 pounds the day of my wedding, and not by choice - I just was so stressed and nervous with everything going on around me. The only reason I'm writing this part in is because Bridal Reflections did EVERYTHING in their power to accommodate me and my bridal party (I also got my girls a Bill Levkoff gown from Bridal Reflections in Massapequa) ... due to the power outages, we had no power in the bridal salon, they fit me in the dark and had my dress tailored and steamed at the seamstress's house --- AMAZING, it came out beautifully and they really did everything they could for me --- one of my bridesmaids actually lost her dress due to flood damage and they let her borrow the floor sample. I praise Bridal REflections of Massapequa for saving the day, big time!!
So, My husband and I got married on November 2, 2012 - 4 days after Hurricane Sandy, which was also the height of the gas Read more...
So, My husband and I got married on November 2, 2012 - 4 days after Hurricane Sandy, which was also the height of the gas shortage on Long Island and in New York.

I went to Bridal Reflections in Massapequa for my wedding gown which was a Paloma Blanca gown that I fell in love with. Now, I wasn't to chubby to begin with, I was around 128 pounds when I first tried the dress on, and didn't lose an extreme amount until about that week, with the stress of everything, I ended up being 114 pounds the day of my wedding, and not by choice - I just was so stressed and nervous with everything going on around me. The only reason I'm writing this part in is because Bridal Reflections did EVERYTHING in their power to accommodate me and my bridal party (I also got my girls a Bill Levkoff gown from Bridal Reflections in Massapequa) ... due to the power outages, we had no power in the bridal salon, they fit me in the dark and had my dress tailored and steamed at the seamstress's house --- AMAZING, it came out beautifully and they really did everything they could for me --- one of my bridesmaids actually lost her dress due to flood damage and they let her borrow the floor sample. I praise Bridal REflections of Massapequa for saving the day, big time!! Read less
Services Used: Dress & Attire
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Kristen
Wedding:
10/20/2012
5.0/5.0
I purchased my amazingly gorgeous Ines di Santo gown from Bridal Reflections in NYC (garment distric). Everyone at Bridal Reflections was incredibly helpful. I tried on gowns at three places, Kleinfeld's, Bridal Reflections, and Bergdorf Goodman (in that order). I actually found my dress, at Bergdorf Goodman, I knew it was THE ONE the second she zipped it up, but the service there was not so good. So my mom called Bridal Reflections and spoke with the receptionist there. They actually did have that dress, it was Ines di Santo Eve, at another one of their stores, and they had someone pick it up and drive it to me to the store in Manhattan so I could try it on there! So nice! They were all so very helpful throughout the entire process. In addition my alterations were perfect and done ahead of schedule! I even came for my final fitting, went home and paniced about the fit, called them and they said this is "normal" I came in again for an additional final fitting and left feeling so happy and so comforted that my dress would be perfect. AND IT WAS! Everyone said that I had the most beautiful wedding dress they had ever seen! I'm so thankful I went to Bridal Reflections!!!!! They were wonderful!
I purchased my amazingly gorgeous Ines di Santo gown from Bridal Reflections in NYC (garment distric). Everyone at Bridal Read more...
I purchased my amazingly gorgeous Ines di Santo gown from Bridal Reflections in NYC (garment distric). Everyone at Bridal Reflections was incredibly helpful. I tried on gowns at three places, Kleinfeld's, Bridal Reflections, and Bergdorf Goodman (in that order). I actually found my dress, at Bergdorf Goodman, I knew it was THE ONE the second she zipped it up, but the service there was not so good. So my mom called Bridal Reflections and spoke with the receptionist there. They actually did have that dress, it was Ines di Santo Eve, at another one of their stores, and they had someone pick it up and drive it to me to the store in Manhattan so I could try it on there! So nice! They were all so very helpful throughout the entire process. In addition my alterations were perfect and done ahead of schedule! I even came for my final fitting, went home and paniced about the fit, called them and they said this is "normal" I came in again for an additional final fitting and left feeling so happy and so comforted that my dress would be perfect. AND IT WAS! Everyone said that I had the most beautiful wedding dress they had ever seen! I'm so thankful I went to Bridal Reflections!!!!! They were wonderful! Read less
Services Used: Dress & Attire
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Laura
Wedding:
10/12/2012
5.0/5.0
Bridal Reflections did such a good job with the whole process of purchasing and fitting my bridal gown. We also purchased the bridesmaid dresses and my mother's dress there. All the dresses arrived before they said they would, alterations were done quickly and painlessly, and pickup was a breeze. My sister-in-law actually became unexpectedly pregnant and they said it would be find but in the end had to rush-order a new dress at the last minute. It arrived before they said it would and her seamstress was able to create a beautiful and flattering gown that she looked fantastic in. We were of course disappointed that we had to pay for the 1st dress but understood that it was their policy. Other than that, everything was great!
Bridal Reflections did such a good job with the whole process of purchasing and fitting my bridal gown. We also purchased Read more...
Bridal Reflections did such a good job with the whole process of purchasing and fitting my bridal gown. We also purchased the bridesmaid dresses and my mother's dress there. All the dresses arrived before they said they would, alterations were done quickly and painlessly, and pickup was a breeze. My sister-in-law actually became unexpectedly pregnant and they said it would be find but in the end had to rush-order a new dress at the last minute. It arrived before they said it would and her seamstress was able to create a beautiful and flattering gown that she looked fantastic in. We were of course disappointed that we had to pay for the 1st dress but understood that it was their policy. Other than that, everything was great! Read less
Services Used: Dress & Attire
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Kimberly
Wedding:
10/6/2012
5.0/5.0
If you're in New York and you want FABULOUS service while choosing your gown, Bridal Reflections is the place to visit! From the moment I arrived, the service started! I can't recommend enough.
If you're in New York and you want FABULOUS service while choosing your gown, Bridal Reflections is the place to visit! Read more...
If you're in New York and you want FABULOUS service while choosing your gown, Bridal Reflections is the place to visit! From the moment I arrived, the service started! I can't recommend enough. Read less
Services Used: Dress & Attire
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Regina
Wedding:
9/29/2012
5.0/5.0
The Bridal reflections Salon was wonderful! They helped me find the gown of my dreams, my mothers dress and my grandmothers dress! They were professional and extremely nice and did an excellent job with my alterations!
The Bridal reflections Salon was wonderful! They helped me find the gown of my dreams, my mothers dress and my Read more...
The Bridal reflections Salon was wonderful! They helped me find the gown of my dreams, my mothers dress and my grandmothers dress! They were professional and extremely nice and did an excellent job with my alterations! Read less
Services Used: Dress & Attire
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Andrea
Wedding:
9/9/2012
5.0/5.0
I am so happy to have purchased my dress from Bridal Reflections. Elisa from the Massapequa boutique made my first appointment so special for me, my mom and my bridesmaids. She truly cared about helping me to find THE dress which I did that day. From then on every thing went so smoothly - even the alterations process. All the seamstresses were sweethearts! I truly recommend Bridal Reflections - they are professionals and will work with you to find your dream dress.
I am so happy to have purchased my dress from Bridal Reflections. Elisa from the Massapequa boutique made my first Read more...
I am so happy to have purchased my dress from Bridal Reflections. Elisa from the Massapequa boutique made my first appointment so special for me, my mom and my bridesmaids. She truly cared about helping me to find THE dress which I did that day. From then on every thing went so smoothly - even the alterations process. All the seamstresses were sweethearts! I truly recommend Bridal Reflections - they are professionals and will work with you to find your dream dress. Read less
Services Used: Dress & Attire
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Ms.
Wedding:
8/11/2012
5.0/5.0
Bridal Reflections has beautiful gowns. I would recommend them to my brides.
Bridal Reflections has beautiful gowns. I would recommend them to my brides.
Bridal Reflections has beautiful gowns. I would recommend them to my brides. Read less
Services Used: Dress & Attire
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Donna
Wedding:
7/15/2012
5.0/5.0
I would highly recommend Bridal Reflections for any bride looking for great service and a good selection in dresses. Their prices are affordable and they were very accommodating with all my alterations. I would definitely recommend Bridal Reflections!
I would highly recommend Bridal Reflections for any bride looking for great service and a good selection in dresses. Their Read more...
I would highly recommend Bridal Reflections for any bride looking for great service and a good selection in dresses. Their prices are affordable and they were very accommodating with all my alterations. I would definitely recommend Bridal Reflections! Read less
Services Used: Dress & Attire
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Karitssa
Wedding:
6/29/2012
5.0/5.0
When I began the quest to find my wedding dress, I didn't realize how tiresome (and at times annoying!) it could be. I tried on 50 dresses prior to going to Bridal Reflections. My experience at Bridal Reflections from my first day there until the last day of my fitting/dress pick-up was wonderful. The staff were extremely attentive, they listened to what I was looking for and I found my wedding dress there on the first try. Each subsequent visit was easy and even though they were very busy at times, it was clear that they knew exactly what to do to ensure great customer service.
When I began the quest to find my wedding dress, I didn't realize how tiresome (and at times annoying!) it could be. I Read more...
When I began the quest to find my wedding dress, I didn't realize how tiresome (and at times annoying!) it could be. I tried on 50 dresses prior to going to Bridal Reflections. My experience at Bridal Reflections from my first day there until the last day of my fitting/dress pick-up was wonderful. The staff were extremely attentive, they listened to what I was looking for and I found my wedding dress there on the first try. Each subsequent visit was easy and even though they were very busy at times, it was clear that they knew exactly what to do to ensure great customer service. Read less
Services Used: Dress & Attire
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Kristine
Wedding:
6/22/2012
5.0/5.0
Love this Bridal Salon! The salon is gorgeous and employees are amazing! everything was so fun and easy here. Found my dress the first time I went in and had a great experience with the fittings. my dress felt like it was made for me! I'm actually going to miss not going into the salon for fittings! Georgina was Amazing! She always made me and my family feel so welcomed and special.
Love this Bridal Salon! The salon is gorgeous and employees are amazing! everything was so fun and easy here. Found my Read more...
Love this Bridal Salon! The salon is gorgeous and employees are amazing! everything was so fun and easy here. Found my dress the first time I went in and had a great experience with the fittings. my dress felt like it was made for me! I'm actually going to miss not going into the salon for fittings! Georgina was Amazing! She always made me and my family feel so welcomed and special. Read less
Services Used: Dress & Attire
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Christina
Wedding:
4/28/2012
5.0/5.0
I had a fantastic experience.. Great communication and wonderful girls who worked there!!!
I had a fantastic experience.. Great communication and wonderful girls who worked there!!!
I had a fantastic experience.. Great communication and wonderful girls who worked there!!! Read less
Services Used: Dress & Attire
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Dawn
Wedding:
3/17/2012
5.0/5.0
Being an out of state nervous bride who ordered her dress 4 sizes too small this staff had a lot of patience, compassion and worked with me from beginning to end. My dress came out beautiful, their work was exquisite and the professionalism was superior. There wasn’t a person who I spoke to who wasn’t pleasant or kind when I called, e-mailed or came to see during my fittings. It is hard being an out of state bride who ordered her dress four sizes too small because she didn’t want to be the fat bride but had to order her dress so it could be made on time for the wedding. The dress fit me like a glove, the staff was phenomenal and although I am NEVER Getting Married AGAIN!!!! I would do it all over if I could work with Bridal Reflections again. They are reasonably priced for the quality and service in which they provide. Thank you Bridal Reflections!!!!
Being an out of state nervous bride who ordered her dress 4 sizes too small this staff had a lot of patience, compassion Read more...
Being an out of state nervous bride who ordered her dress 4 sizes too small this staff had a lot of patience, compassion and worked with me from beginning to end. My dress came out beautiful, their work was exquisite and the professionalism was superior. There wasn’t a person who I spoke to who wasn’t pleasant or kind when I called, e-mailed or came to see during my fittings. It is hard being an out of state bride who ordered her dress four sizes too small because she didn’t want to be the fat bride but had to order her dress so it could be made on time for the wedding. The dress fit me like a glove, the staff was phenomenal and although I am NEVER Getting Married AGAIN!!!! I would do it all over if I could work with Bridal Reflections again. They are reasonably priced for the quality and service in which they provide. Thank you Bridal Reflections!!!! Read less
Services Used: Dress & Attire
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Sarah
Wedding:
12/17/2011
5.0/5.0
I visited Bridal Reflections as part of the Brides Across America Program (dress giveaways to military spouses a few times a year). They had their organized event a few days before I could be in town, but they still let me keep the appointment and receive a gown through the program. The staff was friendly and kind. The owners were so appreciative and generous. It was a great experience.
I visited Bridal Reflections as part of the Brides Across America Program (dress giveaways to military spouses a few times Read more...
I visited Bridal Reflections as part of the Brides Across America Program (dress giveaways to military spouses a few times a year). They had their organized event a few days before I could be in town, but they still let me keep the appointment and receive a gown through the program. The staff was friendly and kind. The owners were so appreciative and generous. It was a great experience. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
We went to three bridal salons before choosing Bridal Reflections. I am so glad we did! They were the only salon that didn't make me feel like a number. They spent time with me and really took time to understand my taste and style.

My dress was beautiful and I got so many compliments. If I have one comment for Bridal Reflections, I guess I wish they would have told me how heavy my dress would be after several hours as all the weight was held by my ribs. Also, I wish they would have told how easily the material would wrinkle in shipping. The dress was a great deal and pictures don't even do justice to how amazing the dress was. They also sold me a wonderful veil that I got a million compliments on.
We went to three bridal salons before choosing Bridal Reflections. I am so glad we did! They were the only salon that Read more...
We went to three bridal salons before choosing Bridal Reflections. I am so glad we did! They were the only salon that didn't make me feel like a number. They spent time with me and really took time to understand my taste and style.

My dress was beautiful and I got so many compliments. If I have one comment for Bridal Reflections, I guess I wish they would have told me how heavy my dress would be after several hours as all the weight was held by my ribs. Also, I wish they would have told how easily the material would wrinkle in shipping. The dress was a great deal and pictures don't even do justice to how amazing the dress was. They also sold me a wonderful veil that I got a million compliments on. Read less
Services Used: Dress & Attire
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AndreaB730
Wedding:
10/21/2011
5.0/5.0
I had a wonderful experience at Bridal Reflections. They were always so nice, professional and helpful! I got an amazing dress at a great price and alterations were so simple. If you live in the NY area, they are definitely worth going to over other big-budget dress shops. You get more personalized service and a wonderful dress collection!
I had a wonderful experience at Bridal Reflections. They were always so nice, professional and helpful! I got an amazing Read more...
I had a wonderful experience at Bridal Reflections. They were always so nice, professional and helpful! I got an amazing dress at a great price and alterations were so simple. If you live in the NY area, they are definitely worth going to over other big-budget dress shops. You get more personalized service and a wonderful dress collection! Read less
Services Used: Dress & Attire
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Maria
Wedding:
10/15/2011
5.0/5.0
Loved my entire experience with Bridal Reflections of Massapequa. Very friendly and helpful staff, did not try to sell me a dress because of price, rather what fit me better.
Loved my entire experience with Bridal Reflections of Massapequa. Very friendly and helpful staff, did not try to sell me Read more...
Loved my entire experience with Bridal Reflections of Massapequa. Very friendly and helpful staff, did not try to sell me a dress because of price, rather what fit me better. Read less
Services Used: Dress & Attire
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Pamela
Wedding:
9/30/2011
5.0/5.0
I can't say enough about Lizzzette and Rosalynn they truly saved my wedding. I would highly recommend anyone looking for TRUE experience in finding a gown to visit Bridal Reflections. Thank you ladies!!
I can't say enough about Lizzzette and Rosalynn they truly saved my wedding. I would highly recommend anyone looking for Read more...
I can't say enough about Lizzzette and Rosalynn they truly saved my wedding. I would highly recommend anyone looking for TRUE experience in finding a gown to visit Bridal Reflections. Thank you ladies!! Read less
Services Used: Dress & Attire
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Stefanie
Wedding:
9/4/2011
5.0/5.0
Three months after my wedding now and I am still so very in love with my dress!! I can't say enough great things about the girls at Bridal Reflections!! They made my dream come true and helped me choose a dress I will never forget!!
Three months after my wedding now and I am still so very in love with my dress!! I can't say enough great things about the Read more...
Three months after my wedding now and I am still so very in love with my dress!! I can't say enough great things about the girls at Bridal Reflections!! They made my dream come true and helped me choose a dress I will never forget!! Read less
Services Used: Dress & Attire
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Anna
Wedding:
7/9/2011
5.0/5.0
The gown a bride wears sets the stage for the entire wedding. Bridal Reflections' expert team helped me select the most beautiful Simone Carvalli gown and CUSTOM-DESIGN it to fit my every last desire. They worked tirelessly on altering it to fit my body and made me feel like a queen. When it comes to bridal stores, which are a dime a dozen, they are truly the BEST. They have gowns from almost every designer for all shades, shapes, and sizes, and their bridesmaid/evening gown, and flower girl dress selections are so superb, this is absolutely a ONE-STOP SHOP.
The gown a bride wears sets the stage for the entire wedding. Bridal Reflections' expert team helped me select the most Read more...
The gown a bride wears sets the stage for the entire wedding. Bridal Reflections' expert team helped me select the most beautiful Simone Carvalli gown and CUSTOM-DESIGN it to fit my every last desire. They worked tirelessly on altering it to fit my body and made me feel like a queen. When it comes to bridal stores, which are a dime a dozen, they are truly the BEST. They have gowns from almost every designer for all shades, shapes, and sizes, and their bridesmaid/evening gown, and flower girl dress selections are so superb, this is absolutely a ONE-STOP SHOP. Read less
Services Used: Dress & Attire
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lissrodr23
Wedding:
6/4/2011
5.0/5.0
I was just married on June 4th, 2011 and wanted to thank the staff at Bridal Reflections 5th Avenue for helping to make the day so memorable. I have heard so many brides share horror stories about their wedding gown vendors and I am so happy to not be one of them. I cannot praise nor recommend Bridal Reflections enough. I was in search of a particular dress that no one seemed to have. I contacted Bridal Reflections and made an appointment to begin looking at gowns not knowing that would be my final stop. As I entered the elegant showroom I was promptly greeted by smiling faces. As i was escorted to my fitting room, I discovered they had ordered the sample gown I was so desperately in search of, for me to try. That was THE DRESS! Every moment after that was flawless. I purchased my earrings and my veil as well at the shop as well. The head seamstress is not only very professional and precise but charasmatic. I was very much at ease with her and the same young lady always helping at each appointment. The day I went to pick up my gown, everything was perfect and was even helped to my car with the dress. I had such a great experience and want to thank you all so very much!!
Lissette Rodriguez (Barreto)
I was just married on June 4th, 2011 and wanted to thank the staff at Bridal Reflections 5th Avenue for helping to make Read more...
I was just married on June 4th, 2011 and wanted to thank the staff at Bridal Reflections 5th Avenue for helping to make the day so memorable. I have heard so many brides share horror stories about their wedding gown vendors and I am so happy to not be one of them. I cannot praise nor recommend Bridal Reflections enough. I was in search of a particular dress that no one seemed to have. I contacted Bridal Reflections and made an appointment to begin looking at gowns not knowing that would be my final stop. As I entered the elegant showroom I was promptly greeted by smiling faces. As i was escorted to my fitting room, I discovered they had ordered the sample gown I was so desperately in search of, for me to try. That was THE DRESS! Every moment after that was flawless. I purchased my earrings and my veil as well at the shop as well. The head seamstress is not only very professional and precise but charasmatic. I was very much at ease with her and the same young lady always helping at each appointment. The day I went to pick up my gown, everything was perfect and was even helped to my car with the dress. I had such a great experience and want to thank you all so very much!!
Lissette Rodriguez (Barreto) Read less
Services Used: Dress & Attire
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Marianna
Wedding:
5/29/2011
5.0/5.0
Great service! This is such a hard industry to work in, and I give these people so much credit for their patience, professionalism, and friendliness. Excellent tailors/seamstresses took care of multiple alterations quickly and beautifully. They are also so so sooo accommodating with offering options for customizing your dress and your entire wedding look. Thanks, ladies!
Great service! This is such a hard industry to work in, and I give these people so much credit for their patience, Read more...
Great service! This is such a hard industry to work in, and I give these people so much credit for their patience, professionalism, and friendliness. Excellent tailors/seamstresses took care of multiple alterations quickly and beautifully. They are also so so sooo accommodating with offering options for customizing your dress and your entire wedding look. Thanks, ladies! Read less
Services Used: Dress & Attire
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Corinne
Wedding:
4/23/2011
5.0/5.0
I HAD THE ULTIMATE GREATEST EXPERIENCE OF MY LIFE! BRIDAL REFLECTIONS IN CARLE PLACE,LONG ISLAND WAS ALL AROUND THE MOST AMAZING EXPERIENCE OF ALL THE WEDDING DRESS VENDORS THAT I WENT TO AND I WENT TO ALOT!! ANDREA IS THE BEST SALES WOMAN ON THE ENTIRE PLANET AND SHE WAS A PLEASURE TO WORK WITH! EVERYONE THERE IS A PLEASURE AND I MISS IT SO MUCH I WOULD GET MARRIED AGAIN JUST TO RELIVE THE EXPERIENCE I HAD!! THANK YOU SO MUCH BRIDAL REFLECTIONS YOU MADE ME A PRINCESS AND I HAD THE TIME OF MY LIFE!!!!!
I HAD THE ULTIMATE GREATEST EXPERIENCE OF MY LIFE! BRIDAL REFLECTIONS IN CARLE PLACE,LONG ISLAND WAS ALL AROUND THE MOST Read more...
I HAD THE ULTIMATE GREATEST EXPERIENCE OF MY LIFE! BRIDAL REFLECTIONS IN CARLE PLACE,LONG ISLAND WAS ALL AROUND THE MOST AMAZING EXPERIENCE OF ALL THE WEDDING DRESS VENDORS THAT I WENT TO AND I WENT TO ALOT!! ANDREA IS THE BEST SALES WOMAN ON THE ENTIRE PLANET AND SHE WAS A PLEASURE TO WORK WITH! EVERYONE THERE IS A PLEASURE AND I MISS IT SO MUCH I WOULD GET MARRIED AGAIN JUST TO RELIVE THE EXPERIENCE I HAD!! THANK YOU SO MUCH BRIDAL REFLECTIONS YOU MADE ME A PRINCESS AND I HAD THE TIME OF MY LIFE!!!!! Read less
Services Used: Dress & Attire
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sugarde36
Wedding:
4/16/2011
5.0/5.0
Bridal Reflections is a wonderful dress store. It's clean and beautiful! You can find almost any gown there. Everyone that works there is professional and friendly. Not only did I get my gown there but I also got my headpiece and veil there as well. I never once felt uncomfortable there and everyone was so helpful! I highly recommend Bridal Reflections! You will be so happy with them!
Bridal Reflections is a wonderful dress store. It's clean and beautiful! You can find almost any gown there. Everyone that Read more...
Bridal Reflections is a wonderful dress store. It's clean and beautiful! You can find almost any gown there. Everyone that works there is professional and friendly. Not only did I get my gown there but I also got my headpiece and veil there as well. I never once felt uncomfortable there and everyone was so helpful! I highly recommend Bridal Reflections! You will be so happy with them! Read less
Services Used: Dress & Attire
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Rosemary
Wedding:
12/5/2010
5.0/5.0
I must thank Bridal Reflections for the great service they gave me, my 6 bridesmaids, mother and mother of the groom. They made all my dreams come true and handled all my expectations without a glitch. I had the happiest bridal party due to all of you. It was a perfect wedding, with the perfect gowns any bride out there should be happy to use you.
I must thank Bridal Reflections for the great service they gave me, my 6 bridesmaids, mother and mother of the groom. They Read more...
I must thank Bridal Reflections for the great service they gave me, my 6 bridesmaids, mother and mother of the groom. They made all my dreams come true and handled all my expectations without a glitch. I had the happiest bridal party due to all of you. It was a perfect wedding, with the perfect gowns any bride out there should be happy to use you. Read less
Services Used: Dress & Attire
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Joan
Wedding:
11/21/2010
5.0/5.0
Thank you Bridal Reflections, you were the only salespeople to congratulate me on my engagement and up coming wedding when I first went gown shopping. You made the experience fun and relaxing for me and my cousins who were my bridesmaids. It was a breath of fresh air walking into your store. Brides listen up, if you want a professional knowledgeable store that won't push you over your budget use Bridal Reflections. I did and I'm so happy, I have family using them now too.
Thank you Bridal Reflections, you were the only salespeople to congratulate me on my engagement and up coming wedding when Read more...
Thank you Bridal Reflections, you were the only salespeople to congratulate me on my engagement and up coming wedding when I first went gown shopping. You made the experience fun and relaxing for me and my cousins who were my bridesmaids. It was a breath of fresh air walking into your store. Brides listen up, if you want a professional knowledgeable store that won't push you over your budget use Bridal Reflections. I did and I'm so happy, I have family using them now too. Read less
Services Used: Dress & Attire
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Barbara
Wedding:
11/14/2010
5.0/5.0
I cannot thank Bridal Reflections enough. I shopped from store to store and did not find the quality of gowns or help that I found at Bridal Reflection. I picked the third gown I tried on and from there on my gown woes were gone. I was treated like a princess and my gown was altered to perfection. Don't knock yourself out like I first did, go directly to Bridal Reflections you'll be thankful you did.
I cannot thank Bridal Reflections enough. I shopped from store to store and did not find the quality of gowns or help that Read more...
I cannot thank Bridal Reflections enough. I shopped from store to store and did not find the quality of gowns or help that I found at Bridal Reflection. I picked the third gown I tried on and from there on my gown woes were gone. I was treated like a princess and my gown was altered to perfection. Don't knock yourself out like I first did, go directly to Bridal Reflections you'll be thankful you did. Read less
Services Used: Dress & Attire
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Penelope
Wedding:
11/13/2010
5.0/5.0
I want to make this review short and sweet. I know how to save money, I know a good deal and a good value. You can't go wrong using Bridal Reflections. You'll get the best quality gown at the best cost with the best care. The staff could not be more accommodating, alterations are perfect and your gown will fit you like a second skin. If you want a beautiful gown handled with care use Bridal Reflections.
I want to make this review short and sweet. I know how to save money, I know a good deal and a good value. You can't go Read more...
I want to make this review short and sweet. I know how to save money, I know a good deal and a good value. You can't go wrong using Bridal Reflections. You'll get the best quality gown at the best cost with the best care. The staff could not be more accommodating, alterations are perfect and your gown will fit you like a second skin. If you want a beautiful gown handled with care use Bridal Reflections. Read less
Services Used: Dress & Attire
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Eva
Wedding:
10/30/2010
5.0/5.0
Planning a Halloween wedding was a pleasure thanks to Bridal Reflections. I wanted my gown and bridal party to reflect a Masquerade ball and I picked the right vendor to pull this off. Not only did they find the perfect gown for me and my entire bridal party, they also did my flower girls and in laws. It was perfect all the way around. If you want your wedding to be what you dreamed of use Bridal Reflections.
Planning a Halloween wedding was a pleasure thanks to Bridal Reflections. I wanted my gown and bridal party to reflect a Read more...
Planning a Halloween wedding was a pleasure thanks to Bridal Reflections. I wanted my gown and bridal party to reflect a Masquerade ball and I picked the right vendor to pull this off. Not only did they find the perfect gown for me and my entire bridal party, they also did my flower girls and in laws. It was perfect all the way around. If you want your wedding to be what you dreamed of use Bridal Reflections. Read less
Services Used: Dress & Attire
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Carol
Wedding:
10/22/2010
5.0/5.0
After searching for what seemed to be weeks Bridal Reflections came to my rescue. They heard my ideas and set me up with the perfect dress, veil and headpiece. They were absolutely perfect and exactly what I had been hunting for. Don't go far ladies, go right to Bridal Reflections.
After searching for what seemed to be weeks Bridal Reflections came to my rescue. They heard my ideas and set me up with Read more...
After searching for what seemed to be weeks Bridal Reflections came to my rescue. They heard my ideas and set me up with the perfect dress, veil and headpiece. They were absolutely perfect and exactly what I had been hunting for. Don't go far ladies, go right to Bridal Reflections. Read less
Services Used: Dress & Attire
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Kate
Wedding:
10/16/2010
5.0/5.0
I must thank Bridal Reflections for such a pleasant accommodating staff. My consultant suggested a dress I would have never thought to pick and my God was she right. It was beyond perfect, lesson learned listen to the professionals. They altered it to fit like a glove and got me the most stunning tiara to go with it. These people know what they are talking about, if you want a wedding gown that is flawless use Bridal Reflections I could not recommend them more.
I must thank Bridal Reflections for such a pleasant accommodating staff. My consultant suggested a dress I would have Read more...
I must thank Bridal Reflections for such a pleasant accommodating staff. My consultant suggested a dress I would have never thought to pick and my God was she right. It was beyond perfect, lesson learned listen to the professionals. They altered it to fit like a glove and got me the most stunning tiara to go with it. These people know what they are talking about, if you want a wedding gown that is flawless use Bridal Reflections I could not recommend them more. Read less
Services Used: Dress & Attire
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Danielle
Wedding:
10/10/2010
5.0/5.0
I am a south florida bride who flew up to NYC in January 2010 for an appointment at Bridal Reflections. I called ahead to have some plus size dresses available in some styles I liked. When I arrived they had a wide range of sizes for me. I was a bit discouraged, but proceeded to try on. By the second dress I was hysterical and calling out for my mom! I was fortunate enough to have the comfort of Mr. David Tutera dress shopping with me that day and he came into the dressing room to comfort me and introduced me to the vice president Cristina DeMarco. She was my angel! She assisted me with pinning some of the smaller dresses to me, so I could at least see what they looked like and made the next few hours amazing. After selecting the dress of my dreams, Cristina gave approval for the seamstress to have a 1st and final fitting in ONE WEEKEND, exactly one month before my wedding! So I didn't have to fly back and forth just for the two standard required fittings. When I flew back in September 2010, I was absolutely blown away with the amount of work Cristina's team did in a 24 hour period for me..and they even shipped the dress to me, so I wouldn't have to travel with it on the plane! I am forever grateful to Cristina (and of course David Tutera) for making my wedding dress experience one I will never forget. My mother bought her dress at the Carle Place location....they were just as amazing with their service!
I am a south florida bride who flew up to NYC in January 2010 for an appointment at Bridal Reflections. I called ahead to Read more...
I am a south florida bride who flew up to NYC in January 2010 for an appointment at Bridal Reflections. I called ahead to have some plus size dresses available in some styles I liked. When I arrived they had a wide range of sizes for me. I was a bit discouraged, but proceeded to try on. By the second dress I was hysterical and calling out for my mom! I was fortunate enough to have the comfort of Mr. David Tutera dress shopping with me that day and he came into the dressing room to comfort me and introduced me to the vice president Cristina DeMarco. She was my angel! She assisted me with pinning some of the smaller dresses to me, so I could at least see what they looked like and made the next few hours amazing. After selecting the dress of my dreams, Cristina gave approval for the seamstress to have a 1st and final fitting in ONE WEEKEND, exactly one month before my wedding! So I didn't have to fly back and forth just for the two standard required fittings. When I flew back in September 2010, I was absolutely blown away with the amount of work Cristina's team did in a 24 hour period for me..and they even shipped the dress to me, so I wouldn't have to travel with it on the plane! I am forever grateful to Cristina (and of course David Tutera) for making my wedding dress experience one I will never forget. My mother bought her dress at the Carle Place location....they were just as amazing with their service! Read less
Services Used: Dress & Attire
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Stacey
Wedding:
10/10/2010
5.0/5.0
I want to thank Bridal Reflections for making me feel like family. The staff is more than helpful, alterations are perfect and they make the experience so stress free. I felt at peace once I picked out my gown and knew I was in good hands. This is the place to shop without a doubt, they are the best you'll find out there in the New York area. Happy Shopping Brides.
I want to thank Bridal Reflections for making me feel like family. The staff is more than helpful, alterations are perfect Read more...
I want to thank Bridal Reflections for making me feel like family. The staff is more than helpful, alterations are perfect and they make the experience so stress free. I felt at peace once I picked out my gown and knew I was in good hands. This is the place to shop without a doubt, they are the best you'll find out there in the New York area. Happy Shopping Brides. Read less
Services Used: Dress & Attire
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Irene
Wedding:
10/10/2010
5.0/5.0
I planned a 10/10/2010 wedding, but could not find a gown I liked....time was running out for me. I walked into Bridal Reflections desperate without an appointment. I was treated with kindness and understanding. We found the perfect gown, they did a rush delivery for me and the gown came in time for alterations to be made. It was a huge hit at my wedding, everyone is still talking about it. I thank Bridal Reflections for helping a desperate bride, become a happy bride. If you use them you'll be happy too.
I planned a 10/10/2010 wedding, but could not find a gown I liked....time was running out for me. I walked into Bridal Read more...
I planned a 10/10/2010 wedding, but could not find a gown I liked....time was running out for me. I walked into Bridal Reflections desperate without an appointment. I was treated with kindness and understanding. We found the perfect gown, they did a rush delivery for me and the gown came in time for alterations to be made. It was a huge hit at my wedding, everyone is still talking about it. I thank Bridal Reflections for helping a desperate bride, become a happy bride. If you use them you'll be happy too. Read less
Services Used: Dress & Attire
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October Bride
Wedding:
10/8/2010
5.0/5.0
I live in Maryland but grew up in Long Island so I decided to go to Bridal Reflections with my mom to look at dresses. I had nothing but an amazing experience! Everyone was so friendly and I actually ended up purchasing the very first dress I tried on. They were very professional, prompt, and knowledgable. I would recommend this shop to anyone looking for a great experience buying wedding gowns!
I live in Maryland but grew up in Long Island so I decided to go to Bridal Reflections with my mom to look at dresses. I Read more...
I live in Maryland but grew up in Long Island so I decided to go to Bridal Reflections with my mom to look at dresses. I had nothing but an amazing experience! Everyone was so friendly and I actually ended up purchasing the very first dress I tried on. They were very professional, prompt, and knowledgable. I would recommend this shop to anyone looking for a great experience buying wedding gowns! Read less
Services Used: Dress & Attire
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Lou
Wedding:
9/4/2010
5.0/5.0
Thank you for the wonderful experience choosing the perfect dress. My dress fit perfectly, the seamstress was amazing. I absolutely loved the dress and am proud to say I got it at Bridal Reflections. I hope this helps other brides, you can't go wrong with them.
Thank you for the wonderful experience choosing the perfect dress. My dress fit perfectly, the seamstress was amazing. I Read more...
Thank you for the wonderful experience choosing the perfect dress. My dress fit perfectly, the seamstress was amazing. I absolutely loved the dress and am proud to say I got it at Bridal Reflections. I hope this helps other brides, you can't go wrong with them. Read less
Services Used: Dress & Attire
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AHaroutiounian
Wedding:
8/28/2010
5.0/5.0
I originally visited the Bridal Reflections in Manhattan and didn't really find anything I liked, but Bobbi, a manager showed me a few pictures of gowns and assured me that I would love them and even managed to bring them to the Carle Place location for my convenience. The last dress I tried on brought tears to my eyes. I absolutely loved it!! Bobbi, Jackie, and the rest of the staff really did an AMAZING job of making sure my dress was perfect! Everyone goes above and beyond to make sure the bride is taken care of. I also purchased the veil and headpiece from them. Loved them!
I originally visited the Bridal Reflections in Manhattan and didn't really find anything I liked, but Bobbi, a manager Read more...
I originally visited the Bridal Reflections in Manhattan and didn't really find anything I liked, but Bobbi, a manager showed me a few pictures of gowns and assured me that I would love them and even managed to bring them to the Carle Place location for my convenience. The last dress I tried on brought tears to my eyes. I absolutely loved it!! Bobbi, Jackie, and the rest of the staff really did an AMAZING job of making sure my dress was perfect! Everyone goes above and beyond to make sure the bride is taken care of. I also purchased the veil and headpiece from them. Loved them! Read less
Services Used: Dress & Attire
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Mary
Wedding:
8/28/2010
5.0/5.0
Bridal Reflections = Professional, knowledgeable, helpful, stunning, exquisite, affordable, budget friendly and relaxing. Use them you won't find any better.
Bridal Reflections = Professional, knowledgeable, helpful, stunning, exquisite, affordable, budget friendly and relaxing. Read more...
Bridal Reflections = Professional, knowledgeable, helpful, stunning, exquisite, affordable, budget friendly and relaxing. Use them you won't find any better. Read less
Services Used: Dress & Attire
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Cathy
Wedding:
8/8/2010
5.0/5.0
Being I was having a late summer wedding I knew I needed a gown that was formal but cool. Thank God for Bridal Reflections, everywhere else I went kept saying "you'll be in Air Conditioning", but our cocktail hour was on the beach. I wanted to be cool, yet classy. Bridal Reflections not only set me up with the most perfect gown, but set up my bridal party too. Thank you for seeing my vision and helping me fill it. I hope this review helps other brides to be.
Being I was having a late summer wedding I knew I needed a gown that was formal but cool. Thank God for Bridal Read more...
Being I was having a late summer wedding I knew I needed a gown that was formal but cool. Thank God for Bridal Reflections, everywhere else I went kept saying "you'll be in Air Conditioning", but our cocktail hour was on the beach. I wanted to be cool, yet classy. Bridal Reflections not only set me up with the most perfect gown, but set up my bridal party too. Thank you for seeing my vision and helping me fill it. I hope this review helps other brides to be. Read less
Services Used: Dress & Attire
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Natasha
Wedding:
7/11/2010
5.0/5.0
Wonderful! I found the dress of my dreams there. Their customer service was very good and they did evrything they could to accomodate. Thanks Again!
Wonderful! I found the dress of my dreams there. Their customer service was very good and they did evrything they could to Read more...
Wonderful! I found the dress of my dreams there. Their customer service was very good and they did evrything they could to accomodate. Thanks Again! Read less
Services Used: Dress & Attire
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profpanz1
Wedding:
5/30/2010
5.0/5.0
Bridal Reflections in Massapequa is truly wonderful. Jenny, the store manager, is just a doll. She is so professional and accommodating. We got all of my bridesmaids, 2 flower girl dresses and my exquisite gown there. Honestly, I am a beach girl and never thought in a million years my gown would be SOO comfy and beautiful at the same time. I am very down-to-earth and felt like an absolute princess fairy tale bride in my gown. It was the first gown I tried on and nothing topped it. It was a strapless James Clifford Gown - such beautiful beading and A-line gown. My veil was custom made (mantia) - Zizi, the seamstress, did SUCH an amazing job making it. Thanks to BR for truly making me feel so beautiful on my special day. If you are nice and calm -you will find that the vendors all LOVE that. Enjoy your day - it's one of the BEST days of your life. :)-
Bridal Reflections in Massapequa is truly wonderful. Jenny, the store manager, is just a doll. She is so professional and Read more...
Bridal Reflections in Massapequa is truly wonderful. Jenny, the store manager, is just a doll. She is so professional and accommodating. We got all of my bridesmaids, 2 flower girl dresses and my exquisite gown there. Honestly, I am a beach girl and never thought in a million years my gown would be SOO comfy and beautiful at the same time. I am very down-to-earth and felt like an absolute princess fairy tale bride in my gown. It was the first gown I tried on and nothing topped it. It was a strapless James Clifford Gown - such beautiful beading and A-line gown. My veil was custom made (mantia) - Zizi, the seamstress, did SUCH an amazing job making it. Thanks to BR for truly making me feel so beautiful on my special day. If you are nice and calm -you will find that the vendors all LOVE that. Enjoy your day - it's one of the BEST days of your life. :)- Read less
Services Used: Dress & Attire
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Kristina
Wedding:
5/22/2010
5.0/5.0
Bridal Reflections in Massapequa is the BEST, all the women there are so great, I walked in there not knowing what I wanted at all, Mary Lou was great and so patient with me. She helped me, and when I thought I wouldn't find my dress, she came out with what is now my wedding dress, it was perfect!! In the short time I was with her she was able to know what I wanted, even though I personally had no clue what I really did want! They are without a doubt very experienced in styling brides and getting a feel for each of their style and taste. I just wanted to say it has been a great experience working with Bridal Reflections. I’m sad that my wedding is over and I no longer have to go in there any more, they really are great. I suggest if you are getting married go to any of the Bridal Reflections salons (they have 3 of them) for your dress. You won’t be disappointed!
Bridal Reflections in Massapequa is the BEST, all the women there are so great, I walked in there not knowing what I Read more...
Bridal Reflections in Massapequa is the BEST, all the women there are so great, I walked in there not knowing what I wanted at all, Mary Lou was great and so patient with me. She helped me, and when I thought I wouldn't find my dress, she came out with what is now my wedding dress, it was perfect!! In the short time I was with her she was able to know what I wanted, even though I personally had no clue what I really did want! They are without a doubt very experienced in styling brides and getting a feel for each of their style and taste. I just wanted to say it has been a great experience working with Bridal Reflections. I’m sad that my wedding is over and I no longer have to go in there any more, they really are great. I suggest if you are getting married go to any of the Bridal Reflections salons (they have 3 of them) for your dress. You won’t be disappointed! Read less
Services Used: Dress & Attire
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Kristina
Wedding:
5/22/2010
5.0/5.0
Bridal Reflections in Massapequa is the BEST, all the women there are so great, I walked in there not knowing what I wanted at all, Mary Lou was great and so patient with me. She helped me, and when I thought I wouldn't find my dress, she came out with what is now my wedding dress, it was perfect!! In the short time I was with her she was able to know what I wanted, even though I personally had no clue what I really did want! They are without a doubt very experienced in styling brides and getting a feel for each of their style and taste. I just wanted to say it has been a great experience working with Bridal Reflections. I’m sad that my wedding is over and I no longer have to go in there any more, they are really are great. I suggest if you are getting married go to any of the Bridal Reflections salons (they have 3 of them) for your dress. You won’t be disappointed!
Bridal Reflections in Massapequa is the BEST, all the women there are so great, I walked in there not knowing what I Read more...
Bridal Reflections in Massapequa is the BEST, all the women there are so great, I walked in there not knowing what I wanted at all, Mary Lou was great and so patient with me. She helped me, and when I thought I wouldn't find my dress, she came out with what is now my wedding dress, it was perfect!! In the short time I was with her she was able to know what I wanted, even though I personally had no clue what I really did want! They are without a doubt very experienced in styling brides and getting a feel for each of their style and taste. I just wanted to say it has been a great experience working with Bridal Reflections. I’m sad that my wedding is over and I no longer have to go in there any more, they are really are great. I suggest if you are getting married go to any of the Bridal Reflections salons (they have 3 of them) for your dress. You won’t be disappointed! Read less
Services Used: Dress & Attire
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CatS76
Wedding:
5/1/2010
5.0/5.0
I had a very interesting request that I thought would go unanswered. I was the MOH in my best friend/cousins wedding. We went looking for dresses in Toronto and found very little that would work for us. There was 2 dresses however that we liked. We narrowed it down to the 1. But, that dress was too expensive. As we didn't find anything else, I told the bride that I would see if I could find that dress cheaper in the States. I contacted almost 10 bridal shops and as most ignored me and others gave me very little information, there was one bridal store that stood out from them all. Bridal Reflections quickly replied, letting me know that they could help us get the dresses, at a cheaper price than we could find in Canada, and in a very reasonable time. After getting the final ok from the bride, I took on the task of getting out bridal party attire from Bridal Reflections in New York. There were a lot of steps that concerned me, sizing, payments, shipping. Anthony and Christine took SUCH GOOD CARE of all the details. Not only did they make every step along the way effortless and easy, they treated us like we were right there in the salon the whole time.

Since this impeccable customer service and relationship had been built, I decided to also get my daughter, who was also the flower girl, dress from them as well. We happened to be in New York visiting family, so made the short drive into the salon to create a magical experience for my 3 year old daughter. We finally met Christine, our New York Angel. She made my daughter feel like she was the most important client she had ever had the pleasure to meet. I'm so happy that I was able to meet Christine face to face. She worked so hard for us and it was a pleasure to put a face to that voice that had been talking to me for months.

Bridal reflections had the option to ignore the request from a wacky Canadian who had probably the weirdest question they had ever received. But they didn't. They did the opposite of that. They worked tirelessly to get this RIGHT, 110%! From the first response from Anthony, to the packaged care the dresses arrived in, it was flawless. It was a breath of fresh air dealing with people that truly cared every step of the way. They were professional, caring, fun, and on the ball the whole way through. Bridal Reflections is a rare gem with a miracle team. A million times over, I cannot thank them enough. Bridal Reflections rocks!!!!
I had a very interesting request that I thought would go unanswered. I was the MOH in my best friend/cousins wedding. We Read more...
I had a very interesting request that I thought would go unanswered. I was the MOH in my best friend/cousins wedding. We went looking for dresses in Toronto and found very little that would work for us. There was 2 dresses however that we liked. We narrowed it down to the 1. But, that dress was too expensive. As we didn't find anything else, I told the bride that I would see if I could find that dress cheaper in the States. I contacted almost 10 bridal shops and as most ignored me and others gave me very little information, there was one bridal store that stood out from them all. Bridal Reflections quickly replied, letting me know that they could help us get the dresses, at a cheaper price than we could find in Canada, and in a very reasonable time. After getting the final ok from the bride, I took on the task of getting out bridal party attire from Bridal Reflections in New York. There were a lot of steps that concerned me, sizing, payments, shipping. Anthony and Christine took SUCH GOOD CARE of all the details. Not only did they make every step along the way effortless and easy, they treated us like we were right there in the salon the whole time.

Since this impeccable customer service and relationship had been built, I decided to also get my daughter, who was also the flower girl, dress from them as well. We happened to be in New York visiting family, so made the short drive into the salon to create a magical experience for my 3 year old daughter. We finally met Christine, our New York Angel. She made my daughter feel like she was the most important client she had ever had the pleasure to meet. I'm so happy that I was able to meet Christine face to face. She worked so hard for us and it was a pleasure to put a face to that voice that had been talking to me for months.

Bridal reflections had the option to ignore the request from a wacky Canadian who had probably the weirdest question they had ever received. But they didn't. They did the opposite of that. They worked tirelessly to get this RIGHT, 110%! From the first response from Anthony, to the packaged care the dresses arrived in, it was flawless. It was a breath of fresh air dealing with people that truly cared every step of the way. They were professional, caring, fun, and on the ball the whole way through. Bridal Reflections is a rare gem with a miracle team. A million times over, I cannot thank them enough. Bridal Reflections rocks!!!! Read less
Services Used: Dress & Attire
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Eunice
Wedding:
5/1/2010
5.0/5.0
This dress was perfect for me and was definitely made for me...Ines de santo has a talent beyond measure. Great service and a wonderful experience all around! I highly reccomend them!
This dress was perfect for me and was definitely made for me...Ines de santo has a talent beyond measure. Great service Read more...
This dress was perfect for me and was definitely made for me...Ines de santo has a talent beyond measure. Great service and a wonderful experience all around! I highly reccomend them! Read less
Services Used: Dress & Attire
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Aimee
Wedding:
1/29/2010
5.0/5.0
As my whirlwind of a wedding has finally settled, I wanted to take the time to express my gratitude to Bridal Reflections. Their support and kindness was something that no other bridal shop offered to me. Their staff made me feel so special, and their good judgment was so helpful when I was indecisive. I really cannot say enough about them!
As my whirlwind of a wedding has finally settled, I wanted to take the time to express my gratitude to Bridal Reflections. Read more...
As my whirlwind of a wedding has finally settled, I wanted to take the time to express my gratitude to Bridal Reflections. Their support and kindness was something that no other bridal shop offered to me. Their staff made me feel so special, and their good judgment was so helpful when I was indecisive. I really cannot say enough about them! Read less
Services Used: Dress & Attire, Jewelry
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Cindy
Wedding:
1/9/2010
5.0/5.0
I had a great experience at Bridal Reflections. The staff was very helpful and professional. They helped me find a beautiful wedding gown and also helped my mother find a great gown as well.. I would definitely recommend this place to any bride looking for a wonderful shopping experience. I honestly felt like a bride when I walked into their salon. Vasiliki was my sales consultant and she was great! She was very patient and helped me find exactly what I was looking for. The salon itself is amazing! The prettiest salon I have ever been in and I've been everywhere! A definite two thumbs up for this place! You wont be dissapointed!
I had a great experience at Bridal Reflections. The staff was very helpful and professional. They helped me find a Read more...
I had a great experience at Bridal Reflections. The staff was very helpful and professional. They helped me find a beautiful wedding gown and also helped my mother find a great gown as well.. I would definitely recommend this place to any bride looking for a wonderful shopping experience. I honestly felt like a bride when I walked into their salon. Vasiliki was my sales consultant and she was great! She was very patient and helped me find exactly what I was looking for. The salon itself is amazing! The prettiest salon I have ever been in and I've been everywhere! A definite two thumbs up for this place! You wont be dissapointed! Read less
Services Used: Dress & Attire
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Lovelybird
Wedding:
12/12/2009
5.0/5.0
My name is Amy and I am a bride from Westchester County. My husband and I just got married on December 12th, of this year. I am so compelled to write about my experience with Bridal Reflections. I went to quite a few salons searching for the gown of my dreams. Bridal Reflections was definitely at the top top of my list. All the staff members at Bridal Reflections did an absolutely amazing job. Not only were they able to order and deliver to me my gorgeous designer gown in just 6 weeks, but they went above and beyond my expectations. My fittings were so comfortable, they took their time with me and were able to do anything and everything I dreamed of with my gown. They worked miracles with time crunches and were just true professionals in every sense of the word. I highly recommend them to everyone I meet. I have worked in the industry for many years and it was truly was an experience I will remember forever. They made my wedding the happiest day of my life.

Amy & Jaime
My name is Amy and I am a bride from Westchester County. My husband and I just got married on December 12th, of this year. Read more...
My name is Amy and I am a bride from Westchester County. My husband and I just got married on December 12th, of this year. I am so compelled to write about my experience with Bridal Reflections. I went to quite a few salons searching for the gown of my dreams. Bridal Reflections was definitely at the top top of my list. All the staff members at Bridal Reflections did an absolutely amazing job. Not only were they able to order and deliver to me my gorgeous designer gown in just 6 weeks, but they went above and beyond my expectations. My fittings were so comfortable, they took their time with me and were able to do anything and everything I dreamed of with my gown. They worked miracles with time crunches and were just true professionals in every sense of the word. I highly recommend them to everyone I meet. I have worked in the industry for many years and it was truly was an experience I will remember forever. They made my wedding the happiest day of my life.

Amy & Jaime Read less
Services Used: Dress & Attire
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Marissa
Wedding:
10/17/2009
5.0/5.0
absolutely perfect! my bridesmaids dresses were amazing, they did a great job with the alterations as well. My dress was perfect! everyone there was very helpful I had to go back a few times because of alteration issues, but other than that they were great
absolutely perfect! my bridesmaids dresses were amazing, they did a great job with the alterations as well. My dress was Read more...
absolutely perfect! my bridesmaids dresses were amazing, they did a great job with the alterations as well. My dress was perfect! everyone there was very helpful I had to go back a few times because of alteration issues, but other than that they were great Read less
Services Used: Dress & Attire
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cupid2410
Wedding:
10/10/2009
5.0/5.0
Bridal Reflections in Massapequa was clean, well stocked, and their staff was always courteous and professional. I told them what I wanted and what my budget was and they found me a bunch of beautiful dresses. I also got my bridesmaid dresses there and my mother purchased her dress there. The alterations went smoothly and it was very easy to get an appointment. They also carry beautiful accessories. I highly recommend it!!
Bridal Reflections in Massapequa was clean, well stocked, and their staff was always courteous and professional. I told Read more...
Bridal Reflections in Massapequa was clean, well stocked, and their staff was always courteous and professional. I told them what I wanted and what my budget was and they found me a bunch of beautiful dresses. I also got my bridesmaid dresses there and my mother purchased her dress there. The alterations went smoothly and it was very easy to get an appointment. They also carry beautiful accessories. I highly recommend it!! Read less
Services Used: Dress & Attire
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LAM
Wedding:
10/3/2009
5.0/5.0
I found my perfect dress and had it sized and cleaned with ease! I couldnt be more pleased.
I found my perfect dress and had it sized and cleaned with ease! I couldnt be more pleased.
I found my perfect dress and had it sized and cleaned with ease! I couldnt be more pleased. Read less
Services Used: Dress & Attire
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Marisa
Wedding:
8/22/2009
5.0/5.0
I was so happy with my experience at Bridal Reflections. I was one of the lucky ones who found her dress very easily, but I think part of that was the fact that the assistant from the store knew exactly what I was looking for. Everyone was very helpful. My mother and all my bridesmaids also got there dresses from Bridal Reflections. They were very please as well. My seamtress, Zeze, was a doll! She really knew her stuff, and by the end my dress fit perfectly!
I was so happy with my experience at Bridal Reflections. I was one of the lucky ones who found her dress very easily, but Read more...
I was so happy with my experience at Bridal Reflections. I was one of the lucky ones who found her dress very easily, but I think part of that was the fact that the assistant from the store knew exactly what I was looking for. Everyone was very helpful. My mother and all my bridesmaids also got there dresses from Bridal Reflections. They were very please as well. My seamtress, Zeze, was a doll! She really knew her stuff, and by the end my dress fit perfectly! Read less
Services Used: Dress & Attire
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crystal83rd
Wedding:
8/22/2009
5.0/5.0
Gorgeous dresses, great staff, great prices.
Gorgeous dresses, great staff, great prices.
Gorgeous dresses, great staff, great prices. Read less
Services Used: Dress & Attire
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mrsbee
Wedding:
7/10/2009
5.0/5.0
Buying my dress at Bridal Reflections in Massapequa was one the best decisions I made about my wedding, second only to my choice of the groom! The staff and service is beyond gracious and professional, down to the smallest details. My wedding day was absolutely perfect, and I owe a great deal of thanks to Bridal Reflections. They were patient and encouraging, and never pushy or rushed. The charming consultant I worked with knew exactly what I wanted and what would look good on me, and the seamstress was a master professional. I was an out of town bride, and they did everything it took to accommodate my schedule. We did my mom's and bridesmaids dresses there, too, and they received the same stellar level of service as I did, and I could not be more grateful. Wedding planning can be stressful, and I am delighted to say the entire dress experience from start to finish with Bridal Reflections was stress free, drama free and on the day of the wedding I felt beautiful in my dress - people told me it was one of the prettiest they had ever seen, and biased as I am, have to agree!!! Thank you, Bridal Reflections!!!
Buying my dress at Bridal Reflections in Massapequa was one the best decisions I made about my wedding, second only to my Read more...
Buying my dress at Bridal Reflections in Massapequa was one the best decisions I made about my wedding, second only to my choice of the groom! The staff and service is beyond gracious and professional, down to the smallest details. My wedding day was absolutely perfect, and I owe a great deal of thanks to Bridal Reflections. They were patient and encouraging, and never pushy or rushed. The charming consultant I worked with knew exactly what I wanted and what would look good on me, and the seamstress was a master professional. I was an out of town bride, and they did everything it took to accommodate my schedule. We did my mom's and bridesmaids dresses there, too, and they received the same stellar level of service as I did, and I could not be more grateful. Wedding planning can be stressful, and I am delighted to say the entire dress experience from start to finish with Bridal Reflections was stress free, drama free and on the day of the wedding I felt beautiful in my dress - people told me it was one of the prettiest they had ever seen, and biased as I am, have to agree!!! Thank you, Bridal Reflections!!! Read less
Services Used: Dress & Attire, Jewelry
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LauraNYC1
Wedding:
6/13/2009
5.0/5.0
I don't know how I can ever thank them for taking care of me and
helping me find my dream wedding dress. The staff at Bridal Reflections
was so incredibly wonderful, they are now considered friends of mine for
all that they have done to help me. They came highly recommended and will
be highly recommended. Job well done!

Laura Liz
I don't know how I can ever thank them for taking care of me and
helping me find my dream wedding dress. The staff at Read more...
I don't know how I can ever thank them for taking care of me and
helping me find my dream wedding dress. The staff at Bridal Reflections
was so incredibly wonderful, they are now considered friends of mine for
all that they have done to help me. They came highly recommended and will
be highly recommended. Job well done!

Laura Liz Read less
Services Used: Dress & Attire
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MrsLawson
Wedding:
6/6/2009
5.0/5.0
They have wonderful gowns and provide great service. My dresses came in on the date is was anticipated!
They have wonderful gowns and provide great service. My dresses came in on the date is was anticipated!
They have wonderful gowns and provide great service. My dresses came in on the date is was anticipated! Read less
Services Used: Dress & Attire
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Christine
Wedding:
10/20/2007
5.0/5.0
If you have the opportunity, set an appointment in NYC with Christine and Lisette ASAP! PREPARE IN ADVANCE! Many of their designer gowns can take almost a year to come in, so START NOW! (Believe me though, it is totally worth the wait!) Their shop in NYC is clean and calming for the anxious bride.

This was the first place I tried and I found my dress after trying on only TWO gowns!! These girls knew exactly what I wanted, I had never been so impressed because I surely didn't think finding the dress of dreams was going to be that easy! I wore a gorgeous Amalia Carrera gown and it fit me perfectly due to their expert seamstress on staff. The dress was ready on time, and the staff could not have been more helpful. A+ performance for this shop!!
If you have the opportunity, set an appointment in NYC with Christine and Lisette ASAP! PREPARE IN ADVANCE! Many of their Read more...
If you have the opportunity, set an appointment in NYC with Christine and Lisette ASAP! PREPARE IN ADVANCE! Many of their designer gowns can take almost a year to come in, so START NOW! (Believe me though, it is totally worth the wait!) Their shop in NYC is clean and calming for the anxious bride.

This was the first place I tried and I found my dress after trying on only TWO gowns!! These girls knew exactly what I wanted, I had never been so impressed because I surely didn't think finding the dress of dreams was going to be that easy! I wore a gorgeous Amalia Carrera gown and it fit me perfectly due to their expert seamstress on staff. The dress was ready on time, and the staff could not have been more helpful. A+ performance for this shop!! Read less
Services Used: Dress & Attire
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Brianna
Wedding:
10/21/2006
5.0/5.0
loved my dress; alterations were perfect...
loved my dress; alterations were perfect...
loved my dress; alterations were perfect... Read less
Services Used: Dress & Attire
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JossnSam
Wedding:
7/3/2003
5.0/5.0
They meet my competitors price and they are even nice to bridesmaids.
They meet my competitors price and they are even nice to bridesmaids.
They meet my competitors price and they are even nice to bridesmaids. Read less
Services Used: Dress & Attire
Wwnetwork-128
hu
Wedding:
10/19/2000
5.0/5.0
Christian Louboutin heels, beautiful red bottom shoe, preferential prices, global avoid shipping costs! Whether you are \r\nhow of woman, all need to wear a pair of high on the red carpet, as for your root shoes choice, but we can\'t ask to your \r\nChristian Louboutin \"recommended\" was wearing red shoes, for a woman, step also, let the steps with the red shoes \r\nZhiDeYouSheng, playing a city new melodies, let people listen to fashion symphony. This time, wear high-heeled shoes of \r\nwoman, the lure of sending out attractive glamour, men only followed gradually look to gradually far footsteps daze or \r\nalone son far...\r\n\r\n\r\nGucci has been to manufacture deluxe products famous. Whether shoes, bags or clothing, with \"of the identity and fortune \r\nindicative\" brand image makes rich brownstone consumption favorite;\r\nLouis Vuitton not just passing fashion brand, has become a classic, the key lies in centennial let \r\nconsumers enjoy aristocrat\'s quality. Louis ascended, founder of Wisconsin in the 19th century, is the wife of uriah \r\nnapoleon iii\'s work and full-time bundle, he invented imperial leather division have waterproof function flat cover hard \r\nboot, durable quality guarantee, immediately throughout society, also let a Louis vuitton comes out, it is with brand- \r\nname posture, influence of fashion at that time, become famous gentleman necessary equipment to go traveling.\r\n\r\nCoco Chanel mantra: \"pop flit, style forever\" is still guiding force behind the brand. But now it is equally important to \r\nChanel Karl Lagerfeld is the creative director, with its iconic silver horsetail, dark sunglasses and black suit, become \r\nthe most fashionable bound up Chanel LOGO LOGO purpose gentleman!\r\n\r\nPrada \"I never lost, facing the complex changes, always quite sensible and awake. I have never afraid of any change.\"\r\n\r\nChristian Louboutin Brand shoe store http://www.shoes-high.com/\r\nBrand-name bag http://www.mydiscountpackages.com\r\n
Christian Louboutin heels, beautiful red bottom shoe, preferential prices, global avoid shipping costs! Whether you are \r Read more...
Christian Louboutin heels, beautiful red bottom shoe, preferential prices, global avoid shipping costs! Whether you are \r\nhow of woman, all need to wear a pair of high on the red carpet, as for your root shoes choice, but we can\'t ask to your \r\nChristian Louboutin \"recommended\" was wearing red shoes, for a woman, step also, let the steps with the red shoes \r\nZhiDeYouSheng, playing a city new melodies, let people listen to fashion symphony. This time, wear high-heeled shoes of \r\nwoman, the lure of sending out attractive glamour, men only followed gradually look to gradually far footsteps daze or \r\nalone son far...\r\n\r\n\r\nGucci has been to manufacture deluxe products famous. Whether shoes, bags or clothing, with \"of the identity and fortune \r\nindicative\" brand image makes rich brownstone consumption favorite;\r\nLouis Vuitton not just passing fashion brand, has become a classic, the key lies in centennial let \r\nconsumers enjoy aristocrat\'s quality. Louis ascended, founder of Wisconsin in the 19th century, is the wife of uriah \r\nnapoleon iii\'s work and full-time bundle, he invented imperial leather division have waterproof function flat cover hard \r\nboot, durable quality guarantee, immediately throughout society, also let a Louis vuitton comes out, it is with brand- \r\nname posture, influence of fashion at that time, become famous gentleman necessary equipment to go traveling.\r\n\r\nCoco Chanel mantra: \"pop flit, style forever\" is still guiding force behind the brand. But now it is equally important to \r\nChanel Karl Lagerfeld is the creative director, with its iconic silver horsetail, dark sunglasses and black suit, become \r\nthe most fashionable bound up Chanel LOGO LOGO purpose gentleman!\r\n\r\nPrada \"I never lost, facing the complex changes, always quite sensible and awake. I have never afraid of any change.\"\r\n\r\nChristian Louboutin Brand shoe store http://www.shoes-high.com/\r\nBrand-name bag http://www.mydiscountpackages.com\r\n Read less
Services Used: Photography
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Kristine
Wedding:
9/27/2013
4.9/5.0
Bridal Reflections was a pleasure to work with! I got my wedding dress, bridesmaid dresses and flower girl dresses there. They all came out amazing. I got an Eva of Milady dress. They transformed my entire dress and made it one of a kind! It was a dream dress for a fairytale wedding. Both of my mothers got their dresses there to and everyone just looked so stunning. The dresses were top quality and the staff there is very attentive and helpful.
Bridal Reflections was a pleasure to work with! I got my wedding dress, bridesmaid dresses and flower girl dresses there. Read more...
Bridal Reflections was a pleasure to work with! I got my wedding dress, bridesmaid dresses and flower girl dresses there. They all came out amazing. I got an Eva of Milady dress. They transformed my entire dress and made it one of a kind! It was a dream dress for a fairytale wedding. Both of my mothers got their dresses there to and everyone just looked so stunning. The dresses were top quality and the staff there is very attentive and helpful. Read less
Services Used: Dress & Attire
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Karin
Wedding:
9/21/2013
4.9/5.0
Such a wonderful experience. I found my Ysa Makino dress almost as soon as I walked in. It was the first dress I tried on, although I tried on several more.

I went during the Ysa Makino trunk show which very fun fun and I even got to meet the designer! The trunk show promoted a nice discount on the dress as well.

BR was so incredibly professional and detailed. I wanted something unique and highly customized and they were able to accommodate my every concern during the fitting process.

The alterations process went very smoothly and was actually fun. They have a ceiling on the cost of alterations, so you know exactly that the cost will not catch you by surprise. There was no fussing about the cost at all.
The only issue I had was with the hoop skirt. A couple of the actual hoops broke through the fabric and I kept putting my shoe inside of them, causing me to trip badly until we finally went inside the dress and snapped them off. I wish I had been as particular about the hoop skirt as I was about everything else, but I just relied on what they got for me, which wasn't as sturdy as it needed to be. In all cases, I recommend being as compulsive about the details as you can be. It does matter in the end; at least it did for me. My dress has been commented upon endlessly since the wedding. It's a stunning dress and I love the way it looked in the photos. I'm only sad I won't be able to wear it again! Looking back, I would have liked to have gone to Kleinfeld's for the experience, but I know I would have ended up with my dress at BR.

I am very glad I went to BR, they really deserve their great reputation.
Such a wonderful experience. I found my Ysa Makino dress almost as soon as I walked in. It was the first dress I tried on, Read more...
Such a wonderful experience. I found my Ysa Makino dress almost as soon as I walked in. It was the first dress I tried on, although I tried on several more.

I went during the Ysa Makino trunk show which very fun fun and I even got to meet the designer! The trunk show promoted a nice discount on the dress as well.

BR was so incredibly professional and detailed. I wanted something unique and highly customized and they were able to accommodate my every concern during the fitting process.

The alterations process went very smoothly and was actually fun. They have a ceiling on the cost of alterations, so you know exactly that the cost will not catch you by surprise. There was no fussing about the cost at all.
The only issue I had was with the hoop skirt. A couple of the actual hoops broke through the fabric and I kept putting my shoe inside of them, causing me to trip badly until we finally went inside the dress and snapped them off. I wish I had been as particular about the hoop skirt as I was about everything else, but I just relied on what they got for me, which wasn't as sturdy as it needed to be. In all cases, I recommend being as compulsive about the details as you can be. It does matter in the end; at least it did for me. My dress has been commented upon endlessly since the wedding. It's a stunning dress and I love the way it looked in the photos. I'm only sad I won't be able to wear it again! Looking back, I would have liked to have gone to Kleinfeld's for the experience, but I know I would have ended up with my dress at BR.

I am very glad I went to BR, they really deserve their great reputation. Read less
Services Used: Dress & Attire
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teri
Wedding:
10/27/2012
4.9/5.0
Highly recommend Bridal Reflections, I bought my wedding dress at their location in Massapequa, NY. They have a strict policy for the # of people who can join you on your wedding dress search, but I actually really appreciated their policy once I visited the store and realized how intimate their studio is. It makes for a much more relaxing experience, and allows you to take your time in making the best choice for your wedding dress. Only marking value because their prices seemed more expensive than others in the area, but the dress I went for was gorgeous and it was constructed beautifully. I did not end up using their tailoring services, but I can highly recommend their bridal salon. The experience was relaxed, staff is professional and patient, and the salon has a great selection.
Highly recommend Bridal Reflections, I bought my wedding dress at their location in Massapequa, NY. They have a strict Read more...
Highly recommend Bridal Reflections, I bought my wedding dress at their location in Massapequa, NY. They have a strict policy for the # of people who can join you on your wedding dress search, but I actually really appreciated their policy once I visited the store and realized how intimate their studio is. It makes for a much more relaxing experience, and allows you to take your time in making the best choice for your wedding dress. Only marking value because their prices seemed more expensive than others in the area, but the dress I went for was gorgeous and it was constructed beautifully. I did not end up using their tailoring services, but I can highly recommend their bridal salon. The experience was relaxed, staff is professional and patient, and the salon has a great selection. Read less
Services Used: Dress & Attire
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Carolina
Wedding:
5/13/2011
4.9/5.0
What can I say…this store was amazing and my bridal consultant, Lynne, was excellent! I had visited 3 other bridal salons (including highly televised ones) and none compared to the type of customer service, selection, and treatment that I received at Bridal Reflections. Every single dress I tried on was amazing and it was the first time that I felt great in each dress that I tried on. Their prices were reasonable and the quality of their gowns was amazingly impressive. I bought a Stephen Yearick gown during a trunk show at their store and met the designer of my dress. He was so helpful and I thought that it made the dress buying experience that much more special.

The alterations department was excellent and it was capped at a reasonable price. What I liked about them was that I tried on their sample sized dress and it already fit me well. They weren’t slick and tried to order me a larger size to capitalize on my potential alterations bill.
What can I say…this store was amazing and my bridal consultant, Lynne, was excellent! I had visited 3 other bridal salons Read more...
What can I say…this store was amazing and my bridal consultant, Lynne, was excellent! I had visited 3 other bridal salons (including highly televised ones) and none compared to the type of customer service, selection, and treatment that I received at Bridal Reflections. Every single dress I tried on was amazing and it was the first time that I felt great in each dress that I tried on. Their prices were reasonable and the quality of their gowns was amazingly impressive. I bought a Stephen Yearick gown during a trunk show at their store and met the designer of my dress. He was so helpful and I thought that it made the dress buying experience that much more special.

The alterations department was excellent and it was capped at a reasonable price. What I liked about them was that I tried on their sample sized dress and it already fit me well. They weren’t slick and tried to order me a larger size to capitalize on my potential alterations bill. Read less
Services Used: Dress & Attire
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Joy
Wedding:
5/7/2011
4.9/5.0
After searching long and hard, I bought my gown from Bridal Reflections in Carle Place. I had visited all three locations, and had good experiences at all three. I was also pretty indecisive about the gown. I fell in love with a Simone Carvalli gown, and impulsively put a deposit on the dress. Later that night, I started crying, realizing I had jumped the gun. I called the manager the very next day, and explained to her how I felt. She was extremely understanding, and put the order on hold, allowing me to look through their stores again to find another dress. This time around, I took my time, visiting the locations several times. All of the women that helped me were very understanding and did their best to match the ideas in my head to their dresses. Finally, I spotted a beautiful dress that had all the features I was looking for- a Winnie Couture gown- on the website. When I asked at the salon, they didn't have it. I explained that I really felt strongly that this was my dress. They went the extra mile and borrowed a sample from her trunk show (that was not in the area either at the time) so I could try it on. I felt much more comfortable this time choosing the Winnie dress. I felt so beautiful in it! If it were not for the flexibility of the store, I may have settled for something, instead of finding the perfect dress. I was extremely happy with the salon's service and all who helped me from start to finish.
After searching long and hard, I bought my gown from Bridal Reflections in Carle Place. I had visited all three locations, Read more...
After searching long and hard, I bought my gown from Bridal Reflections in Carle Place. I had visited all three locations, and had good experiences at all three. I was also pretty indecisive about the gown. I fell in love with a Simone Carvalli gown, and impulsively put a deposit on the dress. Later that night, I started crying, realizing I had jumped the gun. I called the manager the very next day, and explained to her how I felt. She was extremely understanding, and put the order on hold, allowing me to look through their stores again to find another dress. This time around, I took my time, visiting the locations several times. All of the women that helped me were very understanding and did their best to match the ideas in my head to their dresses. Finally, I spotted a beautiful dress that had all the features I was looking for- a Winnie Couture gown- on the website. When I asked at the salon, they didn't have it. I explained that I really felt strongly that this was my dress. They went the extra mile and borrowed a sample from her trunk show (that was not in the area either at the time) so I could try it on. I felt much more comfortable this time choosing the Winnie dress. I felt so beautiful in it! If it were not for the flexibility of the store, I may have settled for something, instead of finding the perfect dress. I was extremely happy with the salon's service and all who helped me from start to finish. Read less
Services Used: Dress & Attire
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Sharlim
Wedding:
4/16/2011
4.9/5.0
I bought my dress from bridal reflections and had a great experience there! my consultant was awesome, and she helped me get a great deal on my dress! I also love the seamstress there, Lee. She's SUCH a sweetheart!!! I couldn't be happier with my experience, definitely low pressure, and an overall easy experience.
I bought my dress from bridal reflections and had a great experience there! my consultant was awesome, and she helped me Read more...
I bought my dress from bridal reflections and had a great experience there! my consultant was awesome, and she helped me get a great deal on my dress! I also love the seamstress there, Lee. She's SUCH a sweetheart!!! I couldn't be happier with my experience, definitely low pressure, and an overall easy experience. Read less
Services Used: Dress & Attire
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TDP
Wedding:
12/18/2010
4.9/5.0
What a wonderful and professional store. They were great to work with and the selection is extremely good. We shopped everywhere from Buffalo to Syracuse to NYC. They are hands down the best. They were able to ship everything to me since I do not live in NYC. Loved my dress!
What a wonderful and professional store. They were great to work with and the selection is extremely good. We shopped Read more...
What a wonderful and professional store. They were great to work with and the selection is extremely good. We shopped everywhere from Buffalo to Syracuse to NYC. They are hands down the best. They were able to ship everything to me since I do not live in NYC. Loved my dress! Read less
Services Used: Dress & Attire
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Margie
Wedding:
9/18/2010
4.9/5.0
A friend of mine is getting married soon, so I suggested she use Bridal Reflections since I had such a Wonderful experience with them. I went to the store with her to help her pick out her gown and was reminiscing with all the ladies my experience and how perfect my gown, fittings and alterations where when it dawned on me I should write a review reflecting that. So, here it is. Any of you girls getting married in the NY area, do not hesitate to go to Bridal Reflections, you'll get treated like family and they will take care of all your needs. Trust me, it's the best experience you'll ever getting ready for your wedding.
A friend of mine is getting married soon, so I suggested she use Bridal Reflections since I had such a Wonderful Read more...
A friend of mine is getting married soon, so I suggested she use Bridal Reflections since I had such a Wonderful experience with them. I went to the store with her to help her pick out her gown and was reminiscing with all the ladies my experience and how perfect my gown, fittings and alterations where when it dawned on me I should write a review reflecting that. So, here it is. Any of you girls getting married in the NY area, do not hesitate to go to Bridal Reflections, you'll get treated like family and they will take care of all your needs. Trust me, it's the best experience you'll ever getting ready for your wedding. Read less
Services Used: Dress & Attire
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adibo
Wedding:
2/14/2010
4.9/5.0
they were great. all the ladies that helped me and the seamstress were attentive, helpful and sweet.
they were great. all the ladies that helped me and the seamstress were attentive, helpful and sweet.
they were great. all the ladies that helped me and the seamstress were attentive, helpful and sweet. Read less
Services Used: Dress & Attire
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Alison
Wedding:
11/10/2013
4.8/5.0
My first visit, my consultant Darnell was absolutely amazing to work with. She was patient, sweet and creative. She really took ideas from the pictures I showed her and threw in some of her ideas as well. Being that I'm short, I fell in love with a gown but the fitted part came down too low on me so it didn't look right. She hiked up the middle of the dress and called the designer- they ended up making a custom dress for me!! It was a close call though because I received a phone call from them weeks later saying it couldn't be done. I was extremely upset because I wouldn't have picked that dress then and had my heart set on it. The owner, Roselynn, did an amazing job at amending the situation and spoke with the designers rep to make sure it was done for me. They had to cut 5-6 inches out of the middle so I was extremely nervous for my first fitting. It fit me like I glove and I barely needed alterations. Our seamstress Zizi was unbelievable. The lace got shipped separately since the dress was custom, so Zizi worked with me to put it on so that it was flattering to my body. She really knows what she's doing!! She even helped my moms dress, who was told by the other seamstress that some things couldn't be done. For example, my mom had a train and the other seamstress said she couldn't keep it. Well Zizi made sure that wasn't the case.

The only issues I had was with my bridesmaid dresses. They all had issues at their fittings and the day of my wedding, one of my bridesmaids dresses was still too long. I also felt like the people at the bridesmaid/family dress part of the store weren't too friendly. Whenever I came in for a fitting I didn't feel too welcomed. Usually once you kept trying to talk to them they would become more personable. However, it was uncomfortable at times. This is by far my longest review but honestly, Bridal Reflections made my dreams come true. I felt like a princess and I can't tell you how many people swooned over my dress! Thank you ladies!
My first visit, my consultant Darnell was absolutely amazing to work with. She was patient, sweet and creative. She really Read more...
My first visit, my consultant Darnell was absolutely amazing to work with. She was patient, sweet and creative. She really took ideas from the pictures I showed her and threw in some of her ideas as well. Being that I'm short, I fell in love with a gown but the fitted part came down too low on me so it didn't look right. She hiked up the middle of the dress and called the designer- they ended up making a custom dress for me!! It was a close call though because I received a phone call from them weeks later saying it couldn't be done. I was extremely upset because I wouldn't have picked that dress then and had my heart set on it. The owner, Roselynn, did an amazing job at amending the situation and spoke with the designers rep to make sure it was done for me. They had to cut 5-6 inches out of the middle so I was extremely nervous for my first fitting. It fit me like I glove and I barely needed alterations. Our seamstress Zizi was unbelievable. The lace got shipped separately since the dress was custom, so Zizi worked with me to put it on so that it was flattering to my body. She really knows what she's doing!! She even helped my moms dress, who was told by the other seamstress that some things couldn't be done. For example, my mom had a train and the other seamstress said she couldn't keep it. Well Zizi made sure that wasn't the case.

The only issues I had was with my bridesmaid dresses. They all had issues at their fittings and the day of my wedding, one of my bridesmaids dresses was still too long. I also felt like the people at the bridesmaid/family dress part of the store weren't too friendly. Whenever I came in for a fitting I didn't feel too welcomed. Usually once you kept trying to talk to them they would become more personable. However, it was uncomfortable at times. This is by far my longest review but honestly, Bridal Reflections made my dreams come true. I felt like a princess and I can't tell you how many people swooned over my dress! Thank you ladies! Read less
Services Used: Dress & Attire
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Renata
Wedding:
6/9/2012
4.8/5.0
I have found my perfect dress in their Manhattan store, but had all the other work done at their Massapequa location and was very happy with the staff and their services.
They also helped me find my veil at one of their trunk shows.
The seamstress and everyone else did an amazing job. The dress was beautiful, they always followed up on all my appointments with a phone call reminder and all my visits seamed easy and effortless.
They create a very pleasant environment and try to take away the stress of being a bride and having to take care of so many things.
I have found my perfect dress in their Manhattan store, but had all the other work done at their Massapequa location and Read more...
I have found my perfect dress in their Manhattan store, but had all the other work done at their Massapequa location and was very happy with the staff and their services.
They also helped me find my veil at one of their trunk shows.
The seamstress and everyone else did an amazing job. The dress was beautiful, they always followed up on all my appointments with a phone call reminder and all my visits seamed easy and effortless.
They create a very pleasant environment and try to take away the stress of being a bride and having to take care of so many things. Read less
Services Used: Dress & Attire
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Kristin
Wedding:
3/24/2012
4.8/5.0
i found this place online and then saw it on 20/20 the night before my appointment. it was on 20/20 as it was the wedding weekend of Prince William and Kate Middleton and they had a dress similar to Kate's. It was a wonderful experience getting my dress here and the tailors were fantastic! I also went to Kleinfelds and much preferred Bridal Reflections. Kleinfelds is huge, full of tourists, bright lights for TV and overall a bit "too much" for my taste. Bridal Reflections was much more laid back, much more one on one, and overall much easier to work with and I would highly recommend to anyone looking for a wedding dress. A great experience.
i found this place online and then saw it on 20/20 the night before my appointment. it was on 20/20 as it was the wedding Read more...
i found this place online and then saw it on 20/20 the night before my appointment. it was on 20/20 as it was the wedding weekend of Prince William and Kate Middleton and they had a dress similar to Kate's. It was a wonderful experience getting my dress here and the tailors were fantastic! I also went to Kleinfelds and much preferred Bridal Reflections. Kleinfelds is huge, full of tourists, bright lights for TV and overall a bit "too much" for my taste. Bridal Reflections was much more laid back, much more one on one, and overall much easier to work with and I would highly recommend to anyone looking for a wedding dress. A great experience. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
9/23/2011
4.8/5.0
I probably went to 5 - 8 stores to look for dresses, and I just couldn't find anything I wanted in my price range! I finally went to Bridal Reflections in Carle Place after a few months of searching, and found the dress of my dreams! On a whim, I tried on a Romona Keveza dress that was the perfect shape, but I did not like the top at all. After talking a little with the sales associate, we tried to figure out how to adjust the top to make it what I wanted, she even got the seamstress out to help pin everything so I could see what it looked like. After a few minutes I fell in love... And I knew that was the dress I was going to wear on the most important day of my life!

The staff at Bridal Reflections is just amazing - from the sales associate, to the VP who gave me a great deal, to the seamstress who did exactly what I wanted. They all worked together to make me look amazing on my wedding day!
I probably went to 5 - 8 stores to look for dresses, and I just couldn't find anything I wanted in my price range! I Read more...
I probably went to 5 - 8 stores to look for dresses, and I just couldn't find anything I wanted in my price range! I finally went to Bridal Reflections in Carle Place after a few months of searching, and found the dress of my dreams! On a whim, I tried on a Romona Keveza dress that was the perfect shape, but I did not like the top at all. After talking a little with the sales associate, we tried to figure out how to adjust the top to make it what I wanted, she even got the seamstress out to help pin everything so I could see what it looked like. After a few minutes I fell in love... And I knew that was the dress I was going to wear on the most important day of my life!

The staff at Bridal Reflections is just amazing - from the sales associate, to the VP who gave me a great deal, to the seamstress who did exactly what I wanted. They all worked together to make me look amazing on my wedding day! Read less
Services Used: Dress & Attire
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Lauren
Wedding:
7/9/2011
4.8/5.0
The bridal reflection staff was amazing!!!! They were always pleasant and nice, no snotty attitudes which I was always afraid of. Heather was the most helpful to me with my bridesmaid dresses and she was extremely nice every time I called. My dress, veil, and headpiece came out amazing. It was my favorite part of my day!! I was a little disappointed in the alterations and the dress was still big on top and I felt the lady wasn't really listening because she didn't want to do it again. Other than that - amazing place!!!!!
The bridal reflection staff was amazing!!!! They were always pleasant and nice, no snotty attitudes which I was always Read more...
The bridal reflection staff was amazing!!!! They were always pleasant and nice, no snotty attitudes which I was always afraid of. Heather was the most helpful to me with my bridesmaid dresses and she was extremely nice every time I called. My dress, veil, and headpiece came out amazing. It was my favorite part of my day!! I was a little disappointed in the alterations and the dress was still big on top and I felt the lady wasn't really listening because she didn't want to do it again. Other than that - amazing place!!!!! Read less
Services Used: Dress & Attire
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alice
Wedding:
4/18/2011
4.8/5.0
I can’t express how lucky I am to find peridress to make my wedding dress! I received my wedding dress in time! It is very well made and in very good condition. It was a bit long when I tried it on, but I wore heels on my wedding day so that worked! Also I love all the beautiful handmade work on my dress, they are AMAZING and I am thrilled! I got a lot of compliments on my wedding day! Thank you so much for all help from peridress!
I can’t express how lucky I am to find peridress to make my wedding dress! I received my wedding dress in time! It is very Read more...
I can’t express how lucky I am to find peridress to make my wedding dress! I received my wedding dress in time! It is very well made and in very good condition. It was a bit long when I tried it on, but I wore heels on my wedding day so that worked! Also I love all the beautiful handmade work on my dress, they are AMAZING and I am thrilled! I got a lot of compliments on my wedding day! Thank you so much for all help from peridress! Read less
Services Used: DJ
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heyjude450
Wedding:
9/19/2010
4.8/5.0
I went to Bridal Reflections in NYC. I was a little skeptical about going here because I read some negative reviews but most bridal places have SOME negatives. A close friend of mine got her dress from here and had no issues. So after going to all the major bridal stores in NYC including Kleinfelds (who I felt didn't pull enough options for me and they don't let you look around), I fell in LOVE with an Ines Di Santo gown at Bridal Reflections. It was definitely more than what I was looking to spend but after going to nearly a dozen bridal stores it was the one dress I could not stop thinking about. I felt like it was unique, funky and just really represented who I am and what kind of bride I wanted to be. I worked with Sam who was always so helpful and really honest with me as well. They gave me a 20% discount on the gown since they knew it was over my budget. From there is was smooth sailing. Their showroom is gorgeous, tons of dresses to choose from and they don't rush or pressure you to make a decision. Appointments were really easy to schedule and always ran on time. I would go for my fittings during my lunch break. I did give them a fake date which I would reccommend to all brides until the dress is in and then give them real one. They weren't surprised either when I gave the real date, everyone does it. I went on multiple fittings (3 or 4 at least) until the dress fit like a GLOVE. The only problem I had day of was that after sitting in the limo for an hour I think the material stretched out a bit and all of a sudden my dress felt a smidge too long. I had some trouble going up the church stairs. I also lost a little bit of weight the last week so that might have been it too. I would reccommend getting it a little short than they reccommend. I was really happy with Bridal Reflections though and would highly reccommend it. We also purchased the bridesmaids dress at the store in LI. Again, a great selction and they gave us 20% off because I purchased my gown with them. They do the same for mother of the bride as well.

Also, Ines Di Santo - I'm so glad I went with one of her designs. She has the most unique dresses out there but still so classy and elegant. I've yet to see a dress I like more than her designs.
I went to Bridal Reflections in NYC. I was a little skeptical about going here because I read some negative reviews but Read more...
I went to Bridal Reflections in NYC. I was a little skeptical about going here because I read some negative reviews but most bridal places have SOME negatives. A close friend of mine got her dress from here and had no issues. So after going to all the major bridal stores in NYC including Kleinfelds (who I felt didn't pull enough options for me and they don't let you look around), I fell in LOVE with an Ines Di Santo gown at Bridal Reflections. It was definitely more than what I was looking to spend but after going to nearly a dozen bridal stores it was the one dress I could not stop thinking about. I felt like it was unique, funky and just really represented who I am and what kind of bride I wanted to be. I worked with Sam who was always so helpful and really honest with me as well. They gave me a 20% discount on the gown since they knew it was over my budget. From there is was smooth sailing. Their showroom is gorgeous, tons of dresses to choose from and they don't rush or pressure you to make a decision. Appointments were really easy to schedule and always ran on time. I would go for my fittings during my lunch break. I did give them a fake date which I would reccommend to all brides until the dress is in and then give them real one. They weren't surprised either when I gave the real date, everyone does it. I went on multiple fittings (3 or 4 at least) until the dress fit like a GLOVE. The only problem I had day of was that after sitting in the limo for an hour I think the material stretched out a bit and all of a sudden my dress felt a smidge too long. I had some trouble going up the church stairs. I also lost a little bit of weight the last week so that might have been it too. I would reccommend getting it a little short than they reccommend. I was really happy with Bridal Reflections though and would highly reccommend it. We also purchased the bridesmaids dress at the store in LI. Again, a great selction and they gave us 20% off because I purchased my gown with them. They do the same for mother of the bride as well.

Also, Ines Di Santo - I'm so glad I went with one of her designs. She has the most unique dresses out there but still so classy and elegant. I've yet to see a dress I like more than her designs. Read less
Services Used: Dress & Attire
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Christine
Wedding:
12/6/2008
4.8/5.0
My seamstress at the store did a great job on fitting the dress. The bustle could have been more user friendly, but other than that the service was great and they also have a huge selection of dresses to try on.
My seamstress at the store did a great job on fitting the dress. The bustle could have been more user friendly, but other Read more...
My seamstress at the store did a great job on fitting the dress. The bustle could have been more user friendly, but other than that the service was great and they also have a huge selection of dresses to try on. Read less
Services Used: Dress & Attire
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Meegan
Wedding:
7/22/2006
4.8/5.0
Bridal Reflections was a wonderful vendor to work with. Their bridal consultants were always very sweet and patient. From when I first came in to try on dresses until I picked up my altered dress the day before my wedding, their quality of service never changed. They made me feel that I was important and they were always accomodating to my needs. They even let me come in and "visit" my dress when it arrived in the store, even though it was more than 6 months before I needed to have it alterted. When it was altered, it came out beautifully.
Bridal Reflections was a wonderful vendor to work with. Their bridal consultants were always very sweet and patient. From Read more...
Bridal Reflections was a wonderful vendor to work with. Their bridal consultants were always very sweet and patient. From when I first came in to try on dresses until I picked up my altered dress the day before my wedding, their quality of service never changed. They made me feel that I was important and they were always accomodating to my needs. They even let me come in and "visit" my dress when it arrived in the store, even though it was more than 6 months before I needed to have it alterted. When it was altered, it came out beautifully. Read less
Services Used: Dress & Attire
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gbride
Wedding:
11/7/2004
4.8/5.0
I actually bought my wedding dress from the Bridal Reflections at Carle Place. The staff was wonderful and they provided exellent service and attention to the bride (and her entourage!). The fittings went smoothly and the dress looked absoultely gorgeous.
I actually bought my wedding dress from the Bridal Reflections at Carle Place. The staff was wonderful and they provided Read more...
I actually bought my wedding dress from the Bridal Reflections at Carle Place. The staff was wonderful and they provided exellent service and attention to the bride (and her entourage!). The fittings went smoothly and the dress looked absoultely gorgeous. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
5/26/2013
4.7/5.0
I loved my experience at Bridal Reflections! They worked with me to help me find my dream dress and make some alterations to make my dress the most gorgeous piece of clothing I'll ever own. I was a little concerned about the fit of the dress after my final fitting. Cristina (the VP) was so helpful and sweet and scheduled an appointment with me again to work with me and help make the necessary adjustments for a perfect fit. I also worked with Lizette who was awesome at helping my bridesmaid learn how to bustle me up, tie up my corset properly and some tricks on how to ensure the dress would look stunning on me the whole night. Everyone raved about my gown! The only reason I did not give a full five is because as I was leaving with my gown I overheard another young consultant say something very unprofessional and caught me completely off guard. Other than this young girl, their staff is above and beyond in customer service.
I loved my experience at Bridal Reflections! They worked with me to help me find my dream dress and make some alterations Read more...
I loved my experience at Bridal Reflections! They worked with me to help me find my dream dress and make some alterations to make my dress the most gorgeous piece of clothing I'll ever own. I was a little concerned about the fit of the dress after my final fitting. Cristina (the VP) was so helpful and sweet and scheduled an appointment with me again to work with me and help make the necessary adjustments for a perfect fit. I also worked with Lizette who was awesome at helping my bridesmaid learn how to bustle me up, tie up my corset properly and some tricks on how to ensure the dress would look stunning on me the whole night. Everyone raved about my gown! The only reason I did not give a full five is because as I was leaving with my gown I overheard another young consultant say something very unprofessional and caught me completely off guard. Other than this young girl, their staff is above and beyond in customer service. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
7/3/2012
4.7/5.0
I used Bridal Reflections in Massapequa for my gown, my bridesmaids and my mother's dress. I was really happy with the experience overall!
I used Bridal Reflections in Massapequa for my gown, my bridesmaids and my mother's dress. I was really happy with the Read more...
I used Bridal Reflections in Massapequa for my gown, my bridesmaids and my mother's dress. I was really happy with the experience overall! Read less
Services Used: Dress & Attire
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Nicole
Wedding:
6/2/2012
4.7/5.0
My dress was beautiful. They have a very big selection. They worked with me on price which I appricated because the dress was alittle out of my budget but they made it work! Only down side was I went for 3 fittings and the 2nd fitting she had to take the dress in alittle. The last fitting it was way to tight (I didn't gain any weight as I went on the scale that morning to make sure). We waited there while she took it out and I retryed it on it was still alittle tight but being it was strapless I was nervous to take it out more as it might fall down. That was a mistake because once I ate a little something at the wedding the dress got so tight I was uncomfortable. I don't no how much she took in the first time but it was way to much but it is also my fault for not speeking up when she took it out. Overall, good experience.
My dress was beautiful. They have a very big selection. They worked with me on price which I appricated because the dress Read more...
My dress was beautiful. They have a very big selection. They worked with me on price which I appricated because the dress was alittle out of my budget but they made it work! Only down side was I went for 3 fittings and the 2nd fitting she had to take the dress in alittle. The last fitting it was way to tight (I didn't gain any weight as I went on the scale that morning to make sure). We waited there while she took it out and I retryed it on it was still alittle tight but being it was strapless I was nervous to take it out more as it might fall down. That was a mistake because once I ate a little something at the wedding the dress got so tight I was uncomfortable. I don't no how much she took in the first time but it was way to much but it is also my fault for not speeking up when she took it out. Overall, good experience. Read less
Services Used: Dress & Attire
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Kira
Wedding:
9/25/2010
4.7/5.0
Thank you for everything you did to help me, my bridesmaids and mother. We all looking simply beautiful on my wedding day and I must say I looked "stunning" thanks to not only the gorgeous gown you found for me but the flawless alterations. Your attention to detail was unbelievable.
Thank you for everything you did to help me, my bridesmaids and mother. We all looking simply beautiful on my wedding day Read more...
Thank you for everything you did to help me, my bridesmaids and mother. We all looking simply beautiful on my wedding day and I must say I looked "stunning" thanks to not only the gorgeous gown you found for me but the flawless alterations. Your attention to detail was unbelievable. Read less
Services Used: Dress & Attire
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Vera & John
Wedding:
11/9/2008
4.7/5.0
The only place that carried my wedding gown. Place was very cleaned and organized. The whole staff was very helpful and kind to us. Since I live in NYC I went to the store in Manhattan. Designer gowns take time to arrive, please order as earlier as you are engaged. Gorgeous gowns. Pricey but gorgeous. Loved my couture gown. They made me feel special and like a princess every time I was there. Thank you ladys!
The only place that carried my wedding gown. Place was very cleaned and organized. The whole staff was very helpful and Read more...
The only place that carried my wedding gown. Place was very cleaned and organized. The whole staff was very helpful and kind to us. Since I live in NYC I went to the store in Manhattan. Designer gowns take time to arrive, please order as earlier as you are engaged. Gorgeous gowns. Pricey but gorgeous. Loved my couture gown. They made me feel special and like a princess every time I was there. Thank you ladys! Read less
Services Used: Dress & Attire
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Mrs.G
Wedding:
8/15/2014
4.6/5.0
I went to the massapequa location for my dress and omg what an awesome non stressful experience. Ashley was my consultant and she was amazing listened to every detail and pretty much chose dresses that I was looking for. Only tried on 7 and walked away with the 7th dress. I highly recommend bridal reflections!
I went to the massapequa location for my dress and omg what an awesome non stressful experience. Ashley was my consultant Read more...
I went to the massapequa location for my dress and omg what an awesome non stressful experience. Ashley was my consultant and she was amazing listened to every detail and pretty much chose dresses that I was looking for. Only tried on 7 and walked away with the 7th dress. I highly recommend bridal reflections! Read less
Services Used: Dress & Attire
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Melissa
Wedding:
8/4/2013
4.6/5.0
Bridal Reflection helped me find my dream dress! They have so many amazing dresses to choose from. I recommend every bride to me to shop here!
Bridal Reflection helped me find my dream dress! They have so many amazing dresses to choose from. I recommend every bride Read more...
Bridal Reflection helped me find my dream dress! They have so many amazing dresses to choose from. I recommend every bride to me to shop here! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.6/5.0
nice ~Thank you very much for your help, you are doing your work very responsible and you are very kind.
nice ~Thank you very much for your help, you are doing your work very responsible and you are very kind.
nice ~Thank you very much for your help, you are doing your work very responsible and you are very kind. Read less
Services Used: Dress & Attire
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Anne Marie
Wedding:
7/6/2013
4.6/5.0
After 14 stores, I finally found my dress at Bridal Reflections. Bridal Reflections had a large variety of dresses that allowed me to try on 3 of my favorite dresses at one time and one that surpassed my expectations. Because they had a variety of dresses, I was able to compare my favorites and pick the one that I hadn't seen anywhere else that was truly unique. The saleswoman I worked with was accommodating and easy to talk to. I went to a veil/accessory trunk show and ended up getting my veil and hairpiece there, as well, because the quality could not be surpassed.

I took off 2 stars for responsiveness just because it took so long for the dress to come. I was told that the dress would take 7-8 months to arrive. However, at the 8 month mark, I didn't hear anything from them. I waited 8 1/2 months and then finally called to see, and they told me that they hadn't heard from the manufacturer, which stressed me out immensely. However, they had it remedied after 2 weeks and sent me detailed shipping information. My suggestion would be to ask for a specific date and call that date, or ask for an update. I ended up being stressed for a good month thinking that no one knew where my dress was. I know it takes a long time to make a dress, but I would've liked more frequent updates - or at least something other than that they hadn't heard from the manufacturer in a while.
After 14 stores, I finally found my dress at Bridal Reflections. Bridal Reflections had a large variety of dresses that Read more...
After 14 stores, I finally found my dress at Bridal Reflections. Bridal Reflections had a large variety of dresses that allowed me to try on 3 of my favorite dresses at one time and one that surpassed my expectations. Because they had a variety of dresses, I was able to compare my favorites and pick the one that I hadn't seen anywhere else that was truly unique. The saleswoman I worked with was accommodating and easy to talk to. I went to a veil/accessory trunk show and ended up getting my veil and hairpiece there, as well, because the quality could not be surpassed.

I took off 2 stars for responsiveness just because it took so long for the dress to come. I was told that the dress would take 7-8 months to arrive. However, at the 8 month mark, I didn't hear anything from them. I waited 8 1/2 months and then finally called to see, and they told me that they hadn't heard from the manufacturer, which stressed me out immensely. However, they had it remedied after 2 weeks and sent me detailed shipping information. My suggestion would be to ask for a specific date and call that date, or ask for an update. I ended up being stressed for a good month thinking that no one knew where my dress was. I know it takes a long time to make a dress, but I would've liked more frequent updates - or at least something other than that they hadn't heard from the manufacturer in a while. Read less
Services Used: Dress & Attire
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Graziella
Wedding:
7/3/2013
4.6/5.0
If you are going to Bridal Reflections make sure you go to the one in Manhattan as oppose to Carle Place. The staff in Manhattan was absolutely amazing and accommodating! Little Chris was a pleasure to work with. She was sweet, genuine, and happy for my special day. Jen the seamstress was absolutely amazing and she worked through my fittings to make my dress absolutely stunning for the big day.

I would recommend you NOT to visit the Bridal Reflections in Carle Place b/c of their rudeness and their lack of professionalism. From the front desk to the managers no one was accommodating and they made me feel very uncomfortable. In addition, they give off the vibe as if they are better than you.

Make sure you go the the Bridal Reflections in Manhattan!!! The staff at the Carle Place Bridal Reflections should learn customer service tips from their Manhattan staff.
If you are going to Bridal Reflections make sure you go to the one in Manhattan as oppose to Carle Place. The staff in Read more...
If you are going to Bridal Reflections make sure you go to the one in Manhattan as oppose to Carle Place. The staff in Manhattan was absolutely amazing and accommodating! Little Chris was a pleasure to work with. She was sweet, genuine, and happy for my special day. Jen the seamstress was absolutely amazing and she worked through my fittings to make my dress absolutely stunning for the big day.

I would recommend you NOT to visit the Bridal Reflections in Carle Place b/c of their rudeness and their lack of professionalism. From the front desk to the managers no one was accommodating and they made me feel very uncomfortable. In addition, they give off the vibe as if they are better than you.

Make sure you go the the Bridal Reflections in Manhattan!!! The staff at the Carle Place Bridal Reflections should learn customer service tips from their Manhattan staff. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.6/5.0
Bridal Reflections was the third wedding shop I visited. I found nothing near close at the other two, but as soon as I entered Bridal Reflections, I knew I would find something perfect. The shop is beautiful and the dresses are gorgeous. All of my bridesmaids and I gathered in a dressing room while I tried on 4 or 5 dresses that the attendant showed me. But my dream dress was one I picked out from a "special rack." Thankfully, there was a trunk sale on the designer. The customer service at Bridal Reflections both that day and all ensuing appointments was impeccable and the alterations made the dress fit like a glove. I would highly recommend Bridal Reflections to any bride who wants to find a gorgeous gown that really stands out.
Bridal Reflections was the third wedding shop I visited. I found nothing near close at the other two, but as soon as I Read more...
Bridal Reflections was the third wedding shop I visited. I found nothing near close at the other two, but as soon as I entered Bridal Reflections, I knew I would find something perfect. The shop is beautiful and the dresses are gorgeous. All of my bridesmaids and I gathered in a dressing room while I tried on 4 or 5 dresses that the attendant showed me. But my dream dress was one I picked out from a "special rack." Thankfully, there was a trunk sale on the designer. The customer service at Bridal Reflections both that day and all ensuing appointments was impeccable and the alterations made the dress fit like a glove. I would highly recommend Bridal Reflections to any bride who wants to find a gorgeous gown that really stands out. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.6/5.0
Bridal Reflections in NYC was great. After going to their location in Carle Place and having a negative experience (sales associate who kept staring at herself the entire time and did not listen to anything I had to say) the VP, Cristina DeMarco, helped in the NYC location. She helped me find the exact dress I saw and liked in a competitor's salon for a great price. Some of the sales associates are a bit snooty, but Georgina was an absolute doll. She was peppy, positive, and extremely helpful.

Tania did my alterations and worked magic. When the dress came in it was HUGE on me... she used those magic hands and after a few appointments the dress fit like a glove. My only complaint was that they completed the length alterations before the bodice was finished... so it ended up being about an eighth of an inch too short. If I had to do it over again, we would have finished the length last.
Bridal Reflections in NYC was great. After going to their location in Carle Place and having a negative experience (sales Read more...
Bridal Reflections in NYC was great. After going to their location in Carle Place and having a negative experience (sales associate who kept staring at herself the entire time and did not listen to anything I had to say) the VP, Cristina DeMarco, helped in the NYC location. She helped me find the exact dress I saw and liked in a competitor's salon for a great price. Some of the sales associates are a bit snooty, but Georgina was an absolute doll. She was peppy, positive, and extremely helpful.

Tania did my alterations and worked magic. When the dress came in it was HUGE on me... she used those magic hands and after a few appointments the dress fit like a glove. My only complaint was that they completed the length alterations before the bodice was finished... so it ended up being about an eighth of an inch too short. If I had to do it over again, we would have finished the length last. Read less
Services Used: Dress & Attire
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jentz
Wedding:
5/5/2012
4.6/5.0
My first dress appt was at Bridal Reflections. I was meant to head to Pronovias and Kleinfelds but never made it.

I loved my experience. I went for three fittings and a pick up. I felt like the staff knew me and I knew them.

They were reasonably flexible with appointmetns and i was NEVER rushed. I only wish there were more weekend hours- but that's neither here nor there.

I loved my dress, albeit pricey, I loved the alterations. I loved everyone's advice. It was fantastic. Would highly recommend esp after scheduling and other drama I've heard of at other venues.
My first dress appt was at Bridal Reflections. I was meant to head to Pronovias and Kleinfelds but never made it.
Read more...
My first dress appt was at Bridal Reflections. I was meant to head to Pronovias and Kleinfelds but never made it.

I loved my experience. I went for three fittings and a pick up. I felt like the staff knew me and I knew them.

They were reasonably flexible with appointmetns and i was NEVER rushed. I only wish there were more weekend hours- but that's neither here nor there.

I loved my dress, albeit pricey, I loved the alterations. I loved everyone's advice. It was fantastic. Would highly recommend esp after scheduling and other drama I've heard of at other venues. Read less
Services Used: Dress & Attire
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Candice
Wedding:
9/3/2011
4.6/5.0
Bridal Reflections in NYC on 5th avenue is absolutely the best Bridal Salon. I had a wonderful experience and they even introduced me to Robin from Boutique DeVoile. Robin was the sweetest and most understanding Vendor I worked with. She made my headpiece and veil. Not only is her work beautiful but she was extremely efficient. My headpiece looked liked it was plucked out of the Titanic Era and my veil was Lace and Cathedral Length, extremely long and dramatic. Robin is such a great person as well as a business owner. She is exactly the kind of person I would want designing my Wedding Accessories!
x
Candice
NYC Bride
Bridal Reflections in NYC on 5th avenue is absolutely the best Bridal Salon. I had a wonderful experience and they even Read more...
Bridal Reflections in NYC on 5th avenue is absolutely the best Bridal Salon. I had a wonderful experience and they even introduced me to Robin from Boutique DeVoile. Robin was the sweetest and most understanding Vendor I worked with. She made my headpiece and veil. Not only is her work beautiful but she was extremely efficient. My headpiece looked liked it was plucked out of the Titanic Era and my veil was Lace and Cathedral Length, extremely long and dramatic. Robin is such a great person as well as a business owner. She is exactly the kind of person I would want designing my Wedding Accessories!
x
Candice
NYC Bride Read less
Services Used: Dress & Attire
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Rachel
Wedding:
7/3/2011
4.6/5.0
I did most of my wedding dress shopping in New York when I was living there for grad school. Bridal Reflections was recommended by a friend and I was really happy with their sales and alterations. They have a lot of the same designers as Kleinfeld's, but the store is much smaller and more comfortable. Dresses are generally a little more expensive but they have discounts for trunk shows. They were very good at listening to what I was looking for and they were quick to offer suggestions on how I can make little changes to make the dress perfect for me.
I did most of my wedding dress shopping in New York when I was living there for grad school. Bridal Reflections was Read more...
I did most of my wedding dress shopping in New York when I was living there for grad school. Bridal Reflections was recommended by a friend and I was really happy with their sales and alterations. They have a lot of the same designers as Kleinfeld's, but the store is much smaller and more comfortable. Dresses are generally a little more expensive but they have discounts for trunk shows. They were very good at listening to what I was looking for and they were quick to offer suggestions on how I can make little changes to make the dress perfect for me. Read less
Services Used: Dress & Attire
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Juliet
Wedding:
12/12/2010
4.6/5.0
My wedding was only a couple of weeks ago, but I wanted to thank everyone from Bridal Reflections for making it so stress free. You took care of me, my bridal party and mother with such care that we felt at ease through the entire process. I don't think we could have gotten such perfect attention anywhere else. Planning a wedding during the holiday's would have been much more difficult without you all, you made it a breeze. Thank you from a very happy Bride!!
My wedding was only a couple of weeks ago, but I wanted to thank everyone from Bridal Reflections for making it so stress Read more...
My wedding was only a couple of weeks ago, but I wanted to thank everyone from Bridal Reflections for making it so stress free. You took care of me, my bridal party and mother with such care that we felt at ease through the entire process. I don't think we could have gotten such perfect attention anywhere else. Planning a wedding during the holiday's would have been much more difficult without you all, you made it a breeze. Thank you from a very happy Bride!! Read less
Services Used: Dress & Attire
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Dorota
Wedding:
8/14/2010
4.6/5.0
I went in with out an appointment but they were still able to take me and i bought a dress that very same day. I happen to go the day when Ines Di Santo was in and she created a custom made dress just for me which could not have been more perfect as i was having trouble finding that perfect dress. We looked at a few of her new designs that just came of the runway that week and based on what i liked she out it together in one plus customized it to fit my body. The only negative feedback I have for Bridal Reflections is for the seamstress - she had no clue what she was doing and when i tried to explain to her what she was doing wrong, she still did not get it. On the day of my wedding my dress ended up being to long and i kept tripping on it, but i still loved my dress.
I went in with out an appointment but they were still able to take me and i bought a dress that very same day. I happen to Read more...
I went in with out an appointment but they were still able to take me and i bought a dress that very same day. I happen to go the day when Ines Di Santo was in and she created a custom made dress just for me which could not have been more perfect as i was having trouble finding that perfect dress. We looked at a few of her new designs that just came of the runway that week and based on what i liked she out it together in one plus customized it to fit my body. The only negative feedback I have for Bridal Reflections is for the seamstress - she had no clue what she was doing and when i tried to explain to her what she was doing wrong, she still did not get it. On the day of my wedding my dress ended up being to long and i kept tripping on it, but i still loved my dress. Read less
Services Used: Dress & Attire
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Lauren
Wedding:
6/26/2010
4.6/5.0
I found THE dress. We had a little snag in trying to get it there on time but the ladies there were SO helpful and made sure that my dress was there on time. I felt wonderful on my wedding day.
I found THE dress. We had a little snag in trying to get it there on time but the ladies there were SO helpful and made Read more...
I found THE dress. We had a little snag in trying to get it there on time but the ladies there were SO helpful and made sure that my dress was there on time. I felt wonderful on my wedding day. Read less
Services Used: Dress & Attire
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sposa
Wedding:
6/21/2009
4.6/5.0
I was lucky enough to found my beautiful dress at the store sample sale. Nawal helped me a lot selecting a dress that fitted nicely my body type and the ladies taking care of the alterations made the dress perfect. I'm overall very satisfied with this vendor.
I was lucky enough to found my beautiful dress at the store sample sale. Nawal helped me a lot selecting a dress that Read more...
I was lucky enough to found my beautiful dress at the store sample sale. Nawal helped me a lot selecting a dress that fitted nicely my body type and the ladies taking care of the alterations made the dress perfect. I'm overall very satisfied with this vendor. Read less
Services Used: Dress & Attire
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Vivian
Wedding:
1/14/2007
4.6/5.0
Place was great and very professional but I found the same dress somewhere else cheaper ... it was too late by then though ... despite that AWESOME place to find Bride's dress ... MOH and BMs and MOB/MOG not so much ...
Place was great and very professional but I found the same dress somewhere else cheaper ... it was too late by then though Read more...
Place was great and very professional but I found the same dress somewhere else cheaper ... it was too late by then though ... despite that AWESOME place to find Bride's dress ... MOH and BMs and MOB/MOG not so much ... Read less
Services Used: Dress & Attire
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alilevinedesign
Wedding:
5/26/2012
4.5/5.0
Wonderful boutique, great ladies and my dress was gorgeous!! Loved working with them!! Thank you for everything!! My dress was perfect!! I am still dreaming about it :) xox
Wonderful boutique, great ladies and my dress was gorgeous!! Loved working with them!! Thank you for everything!! My dress Read more...
Wonderful boutique, great ladies and my dress was gorgeous!! Loved working with them!! Thank you for everything!! My dress was perfect!! I am still dreaming about it :) xox Read less
Services Used: Dress & Attire
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vic384
Wedding:
9/25/2011
4.5/5.0
I loved my dress from there. We worked with the store manager Nicole who was very nice and helpful and help me find the perfect dress.
I loved my dress from there. We worked with the store manager Nicole who was very nice and helpful and help me find the Read more...
I loved my dress from there. We worked with the store manager Nicole who was very nice and helpful and help me find the perfect dress. Read less
Services Used: Dress & Attire
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Sue
Wedding:
11/28/2010
4.5/5.0
For the fabulous ladies at Bridal Reflections, where do I begin? Thank you doesn't even begin to cover what you girls have done for me. Not only did you find me the perfect dress and alter it to perfection, but you took great detail on my mother's gown too. You made us both feel beautiful and special it was like family taking care of us. Thank you for your help, support and the gentle care. *Hugs, Sue L
For the fabulous ladies at Bridal Reflections, where do I begin? Thank you doesn't even begin to cover what you girls have Read more...
For the fabulous ladies at Bridal Reflections, where do I begin? Thank you doesn't even begin to cover what you girls have done for me. Not only did you find me the perfect dress and alter it to perfection, but you took great detail on my mother's gown too. You made us both feel beautiful and special it was like family taking care of us. Thank you for your help, support and the gentle care. *Hugs, Sue L Read less
Services Used: Dress & Attire
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LISage
Wedding:
10/14/2006
4.5/5.0
Bridal Reflections is a great place to find a dress. They have a wide variety of designers to fit any budget. I was very happy with this vendor.
Bridal Reflections is a great place to find a dress. They have a wide variety of designers to fit any budget. I was very Read more...
Bridal Reflections is a great place to find a dress. They have a wide variety of designers to fit any budget. I was very happy with this vendor. Read less
Services Used: Dress & Attire
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Uapeople
Wedding:
4/1/2005
4.5/5.0
I went to dozens of other places and I wasn't getting designer quality or even modern dresses until I went here. They stay in your budget and have a large selection of high quality dresses. I woulnd up getting my dress from a trunk show that they have all the time by different designers. Mine was a St Pucchi.
I went to dozens of other places and I wasn't getting designer quality or even modern dresses until I went here. They stay Read more...
I went to dozens of other places and I wasn't getting designer quality or even modern dresses until I went here. They stay in your budget and have a large selection of high quality dresses. I woulnd up getting my dress from a trunk show that they have all the time by different designers. Mine was a St Pucchi. Read less
Services Used: Dress & Attire
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Francis
Wedding:
7/5/2014
4.4/5.0
Great selection and good prices. I found my same dress that I saw in a well known Manhattan dress store, for under 2000 dollars, which was about one thousand dollars less. The staff and seamstress was also great. I have been here prior for bridesmaid dresses two other times.
Great selection and good prices. I found my same dress that I saw in a well known Manhattan dress store, for under 2000 Read more...
Great selection and good prices. I found my same dress that I saw in a well known Manhattan dress store, for under 2000 dollars, which was about one thousand dollars less. The staff and seamstress was also great. I have been here prior for bridesmaid dresses two other times. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.4/5.0
I purchased my Ines Di Santo wedding dress from Bridal Reflections, but it should be called a Jen Dress. Jen, the AMAZING seamstress from Bridal Reflections made so many adjustments to my gown that it was truly unique and my own.
I purchased my Ines Di Santo wedding dress from Bridal Reflections, but it should be called a Jen Dress. Jen, the AMAZING Read more...
I purchased my Ines Di Santo wedding dress from Bridal Reflections, but it should be called a Jen Dress. Jen, the AMAZING seamstress from Bridal Reflections made so many adjustments to my gown that it was truly unique and my own. Read less
Services Used: Dress & Attire
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Elizabeth
Wedding:
9/15/2012
4.4/5.0
Found my wedding dress at Bridal Reflections and I couldn't be more excited! I absolutely love it!!
Found my wedding dress at Bridal Reflections and I couldn't be more excited! I absolutely love it!!
Found my wedding dress at Bridal Reflections and I couldn't be more excited! I absolutely love it!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
8/18/2012
4.4/5.0
The staff were wonderful with helping me select my gown, however, their seamstress leaves much to be desired. She didn't take in the cups properly (even after several fittings) and my dress was falling down all night. I haven't seen the pictures yet but I'm nervous about how I'm going to look in this dress.
The staff were wonderful with helping me select my gown, however, their seamstress leaves much to be desired. She didn't Read more...
The staff were wonderful with helping me select my gown, however, their seamstress leaves much to be desired. She didn't take in the cups properly (even after several fittings) and my dress was falling down all night. I haven't seen the pictures yet but I'm nervous about how I'm going to look in this dress. Read less
Services Used: Dress & Attire
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CherylR
Wedding:
3/5/2011
4.4/5.0
I went to the massapequa location. They were very helpful and friendly. However my dress didnt come in until 2 weeks before my wedding and they made it seem like no big deal. Other than that I loved this place and they make you feel like a princess when you go to try on your gowns.
I went to the massapequa location. They were very helpful and friendly. However my dress didnt come in until 2 weeks Read more...
I went to the massapequa location. They were very helpful and friendly. However my dress didnt come in until 2 weeks before my wedding and they made it seem like no big deal. Other than that I loved this place and they make you feel like a princess when you go to try on your gowns. Read less
Services Used: Dress & Attire
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dawndelieto
Wedding:
5/15/2010
4.4/5.0
My mother got her "mother of the bride" dress from here. It was STUNNING! she looked beautiful.. Although the dress was delivered about a week before the wedding and when she took the dress home after it had been altered, she STILL had to bring it back because the under tooling was sticking out and was so long she was tripping over it and stepping on it constantly.. They were very professional and got the dress fixed in a day. The end result, my mom looked gorgeous! Thanks guys!
My mother got her "mother of the bride" dress from here. It was STUNNING! she looked beautiful.. Although the dress was Read more...
My mother got her "mother of the bride" dress from here. It was STUNNING! she looked beautiful.. Although the dress was delivered about a week before the wedding and when she took the dress home after it had been altered, she STILL had to bring it back because the under tooling was sticking out and was so long she was tripping over it and stepping on it constantly.. They were very professional and got the dress fixed in a day. The end result, my mom looked gorgeous! Thanks guys! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.4/5.0
I found the dress I bought online and had to wait for it to come into any store in order to try it on. Bridal Reflections in Massapequa happened to be the ones to get it in.
The store was nice, I was able to have all my people there and they have their MOB and bridal stores all within walking distance of each other so we got everyone done in one shot!
I found the dress I bought online and had to wait for it to come into any store in order to try it on. Bridal Reflections Read more...
I found the dress I bought online and had to wait for it to come into any store in order to try it on. Bridal Reflections in Massapequa happened to be the ones to get it in.
The store was nice, I was able to have all my people there and they have their MOB and bridal stores all within walking distance of each other so we got everyone done in one shot! Read less
Services Used: Dress & Attire
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Nicole
Wedding:
9/14/2007
4.4/5.0
I was very happy with my dress! The only problem was that after my final fitting, the tulling under the dress was too long and caused me to trip on myself all night. I wish someone would have made me try the dress on one more time to make sure the length was good!
Everything came in on time which was wonderful considering My dress, the bridesmaids and the MOTB's dresses all came from them.
I was very happy with my dress! The only problem was that after my final fitting, the tulling under the dress was too long Read more...
I was very happy with my dress! The only problem was that after my final fitting, the tulling under the dress was too long and caused me to trip on myself all night. I wish someone would have made me try the dress on one more time to make sure the length was good!
Everything came in on time which was wonderful considering My dress, the bridesmaids and the MOTB's dresses all came from them. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.2/5.0
I've gotten my wedding gown and custom veil from them and I absolutely love them! I've received compliments from a lot of my guests about my David Tutera dress throughout the wedding night. They are a bit pricey, but it was all worth it in the end.
I've gotten my wedding gown and custom veil from them and I absolutely love them! I've received compliments from a lot of Read more...
I've gotten my wedding gown and custom veil from them and I absolutely love them! I've received compliments from a lot of my guests about my David Tutera dress throughout the wedding night. They are a bit pricey, but it was all worth it in the end. Read less
Services Used: Dress & Attire
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Toni
Wedding:
8/7/2011
4.2/5.0
Got my bridesmaid dresses from Bridal Reflections, and overall satisfied. Only thing i didn't like was the alterations on my flower girls dress. WAY too much $ just to pick up the sleeves. Very clean, and professional
Got my bridesmaid dresses from Bridal Reflections, and overall satisfied. Only thing i didn't like was the alterations on Read more...
Got my bridesmaid dresses from Bridal Reflections, and overall satisfied. Only thing i didn't like was the alterations on my flower girls dress. WAY too much $ just to pick up the sleeves. Very clean, and professional Read less
Services Used: Dress & Attire
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etienken
Wedding:
7/9/2011
4.2/5.0
I used the shop in Massapequa, LI. My consultant Christina was fabolous and helped me find the most amazing dress for me!
I used the shop in Massapequa, LI. My consultant Christina was fabolous and helped me find the most amazing dress for me!
I used the shop in Massapequa, LI. My consultant Christina was fabolous and helped me find the most amazing dress for me! Read less
Services Used: Dress & Attire
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george
Wedding:
1/18/2010
4.2/5.0
The another best thing about marriage is the dress for the marriage. My wife looked so beautiful in her white dress with a headpiece, i cant explain to anybody. the dress is so charming. and I also got complements for my suit. thanx for providing such a great job. keep it up...!
The another best thing about marriage is the dress for the marriage. My wife looked so beautiful in her white dress with a Read more...
The another best thing about marriage is the dress for the marriage. My wife looked so beautiful in her white dress with a headpiece, i cant explain to anybody. the dress is so charming. and I also got complements for my suit. thanx for providing such a great job. keep it up...! Read less
Services Used: Dress & Attire
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Amelia
Wedding:
5/28/2007
4.2/5.0
I love my dress! The service was great and I found exactly what I wanted.
I love my dress! The service was great and I found exactly what I wanted.
I love my dress! The service was great and I found exactly what I wanted. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.1/5.0
My dress was beautiful and the seamstress really tried to give me what I wanted, because the skirt did not look the way i expected it. They worked with me to make adjustments to my dress so that it would be exactly what i wanted. However, it was a very rushed job and I found a pin holding some of the fabric together in my dress when i came home. I don't think they were keeping up with their ordered during my wedding month, so get fitted early.
My dress was beautiful and the seamstress really tried to give me what I wanted, because the skirt did not look the way i Read more...
My dress was beautiful and the seamstress really tried to give me what I wanted, because the skirt did not look the way i expected it. They worked with me to make adjustments to my dress so that it would be exactly what i wanted. However, it was a very rushed job and I found a pin holding some of the fabric together in my dress when i came home. I don't think they were keeping up with their ordered during my wedding month, so get fitted early. Read less
Services Used: Dress & Attire
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Stacy
Wedding:
11/11/2012
4.1/5.0
Bridal reflections really went above and beyond for me. After Hurrican Sandy, I had a really hard time reaching them, and needed to ensure my dress was OK. Once I was able to contact them, they not only assured me it was OK, they agreed to send it to another store for me, as because of the vehicle ban I wasn't able to pick it up in the city. Once the gas issue started, they were able to move it AGAIN for me to a more convenient pickup location. I can't thank them enough for their help!
Bridal reflections really went above and beyond for me. After Hurrican Sandy, I had a really hard time reaching them, and Read more...
Bridal reflections really went above and beyond for me. After Hurrican Sandy, I had a really hard time reaching them, and needed to ensure my dress was OK. Once I was able to contact them, they not only assured me it was OK, they agreed to send it to another store for me, as because of the vehicle ban I wasn't able to pick it up in the city. Once the gas issue started, they were able to move it AGAIN for me to a more convenient pickup location. I can't thank them enough for their help! Read less
Services Used: Dress & Attire
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Meghan
Wedding:
7/10/2010
4.1/5.0
Overall, I was extremely happy with my experience at Bridal Reflections. I was only disappointed that I did not have the same seamstress work with me from start to finish so if you are getting your dress altered there, make sure to insist you have the same person the whole time. My dress ended up being altered beautifully but for the price you pay, you want consistency. As an out of town bride, they were very accommodating with my appointment schedules and did everything they could to find times that would fit into my travel.
Overall, I was extremely happy with my experience at Bridal Reflections. I was only disappointed that I did not have the Read more...
Overall, I was extremely happy with my experience at Bridal Reflections. I was only disappointed that I did not have the same seamstress work with me from start to finish so if you are getting your dress altered there, make sure to insist you have the same person the whole time. My dress ended up being altered beautifully but for the price you pay, you want consistency. As an out of town bride, they were very accommodating with my appointment schedules and did everything they could to find times that would fit into my travel. Read less
Services Used: Dress & Attire
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Jennifer
Wedding:
10/8/2006
4.1/5.0
Very expensive but very worth it. Top quality service you just can't buy anywhere.
Very expensive but very worth it. Top quality service you just can't buy anywhere.
Very expensive but very worth it. Top quality service you just can't buy anywhere. Read less
Services Used: Dress & Attire
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Michele
Wedding:
7/2/2006
4.1/5.0
Great dress store. They have many dresses to fit anyone's budget.
Great dress store. They have many dresses to fit anyone's budget.
Great dress store. They have many dresses to fit anyone's budget. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.0/5.0
My experience at 5th Ave was mixed. The salon itself is comfortable & classy. The staff, incl. manager, were friendly, approachable & capable. My consultant (Jennie?) was great. She listened to what I wanted & had great suggestions. I didn't feel pressure to hurry up and make a purchase. At the end of the day, I love my dress and It fit perfectly for my wedding day.

However, I would strongly recommend refusing to work with seamstress Lee. She was generally abrasive and instead of working with me to resolve a problem, I felt that she got defensive and tried to place blame. Not a useful trait for problem solving, but especially so when your client is a bride with the pressures and dreams of a fast approaching wedding. At one point she got blood on my dress from a finger prick (it was on the tulle skirt) and acted as if it was no big deal. Bridal Reflections is a professional place with a large part of their business being white wedding gowns, so I was confident that they'd fix it. But Lee's reaction bothered me. Thankfully a saleswoman came by and took control of the situation - taking the dress to the back and using a special cleaner.
There were other miscommunications with Lee that led to frustration, concern and inconvenience. ie: Leading me to expect that the final fitting and bustling would happen at a certain time, but when I showed up with bridesmaids in tow (who took off work) it wasn't ready.

When I picked up the dress thankfully Lee was out and I got to work with Jenny for final fixes. She was great. I had complete confidence in her and her "bedside manner" was comforting.

After I got my dress to the hotel, I noticed some small pink spots on the back. Since they weren't noticeable from a normal distance I just let it be. Admittedly, I should have caught them, because they have you sign a form that you've inspected the dress. But for the price of the dress and the alterations, it would have been nice if they had caught that beforehand.
My experience at 5th Ave was mixed. The salon itself is comfortable & classy. The staff, incl. manager, were friendly, Read more...
My experience at 5th Ave was mixed. The salon itself is comfortable & classy. The staff, incl. manager, were friendly, approachable & capable. My consultant (Jennie?) was great. She listened to what I wanted & had great suggestions. I didn't feel pressure to hurry up and make a purchase. At the end of the day, I love my dress and It fit perfectly for my wedding day.

However, I would strongly recommend refusing to work with seamstress Lee. She was generally abrasive and instead of working with me to resolve a problem, I felt that she got defensive and tried to place blame. Not a useful trait for problem solving, but especially so when your client is a bride with the pressures and dreams of a fast approaching wedding. At one point she got blood on my dress from a finger prick (it was on the tulle skirt) and acted as if it was no big deal. Bridal Reflections is a professional place with a large part of their business being white wedding gowns, so I was confident that they'd fix it. But Lee's reaction bothered me. Thankfully a saleswoman came by and took control of the situation - taking the dress to the back and using a special cleaner.
There were other miscommunications with Lee that led to frustration, concern and inconvenience. ie: Leading me to expect that the final fitting and bustling would happen at a certain time, but when I showed up with bridesmaids in tow (who took off work) it wasn't ready.

When I picked up the dress thankfully Lee was out and I got to work with Jenny for final fixes. She was great. I had complete confidence in her and her "bedside manner" was comforting.

After I got my dress to the hotel, I noticed some small pink spots on the back. Since they weren't noticeable from a normal distance I just let it be. Admittedly, I should have caught them, because they have you sign a form that you've inspected the dress. But for the price of the dress and the alterations, it would have been nice if they had caught that beforehand. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.0/5.0
I went to many places to find a dress. I found my gown at bridal reflections, because the dresses were beautiful and the staff was great! My seamstress was amazing and did a great job!
I went to many places to find a dress. I found my gown at bridal reflections, because the dresses were beautiful and the Read more...
I went to many places to find a dress. I found my gown at bridal reflections, because the dresses were beautiful and the staff was great! My seamstress was amazing and did a great job! Read less
Services Used: Dress & Attire
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Tiffany
Wedding:
8/8/2012
4.0/5.0
Bridal Reflections is the place to go when your shopping for bridesmaid dresses. I found gorgeous dresses that everyone fell in love with.
Bridal Reflections is the place to go when your shopping for bridesmaid dresses. I found gorgeous dresses that everyone Read more...
Bridal Reflections is the place to go when your shopping for bridesmaid dresses. I found gorgeous dresses that everyone fell in love with. Read less
Services Used: Dress & Attire
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pt109s
Wedding:
5/6/2011
4.0/5.0
Beautiful dress, great service....highly recommended
Beautiful dress, great service....highly recommended
Beautiful dress, great service....highly recommended Read less
Services Used: Dress & Attire
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bklyngal2
Wedding:
8/15/2010
4.0/5.0
would recommend to anyone, great service and prices and i was so pleased with my seasmstress as well.
would recommend to anyone, great service and prices and i was so pleased with my seasmstress as well.
would recommend to anyone, great service and prices and i was so pleased with my seasmstress as well. Read less
Services Used: Dress & Attire
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rebecca
Wedding:
8/31/2008
4.0/5.0
Bridal Reflections came highly recommended through a friend. Our saleswoman was very knowledgeable and seemed to genuinely care that I found the best dress for me. After trying on dozens of dresses, I kept coming back to the same one. We felt somewhat pressured to make a decision since I was going away for a couple of weeks so we decided on the James Clifford I had eyed all along. In the end I probably could have waited until after my vacation but I doubt it would have made a difference. I loved the dress and they assured me that the things I was worried about would be fixed during alterations.

When it came time for alterations, I was still unhappy with the top of the dress. The torso of the dress was too long on me and I felt it was unflattering. The first seamstress pretty much told me there was nothing they could do which I was very unhappy about. I called up BR again to and they were very understanding and made another appointment for a different seamstress to look at the dress. They assured me they didn’t want me to be uncomfortable. The second seamstress was able to take away only ¼ inch and it made a huge difference. I felt so much more comfortable. The women who worked there were very understanding and helpful throughout, you just have to be vocal about what you want. On my wedding day, I didn’t even think twice about those things I was worried about. I got so many compliments on my dress and my DH loved it so I knew I made the right choice!
Bridal Reflections came highly recommended through a friend. Our saleswoman was very knowledgeable and seemed to genuinely Read more...
Bridal Reflections came highly recommended through a friend. Our saleswoman was very knowledgeable and seemed to genuinely care that I found the best dress for me. After trying on dozens of dresses, I kept coming back to the same one. We felt somewhat pressured to make a decision since I was going away for a couple of weeks so we decided on the James Clifford I had eyed all along. In the end I probably could have waited until after my vacation but I doubt it would have made a difference. I loved the dress and they assured me that the things I was worried about would be fixed during alterations.

When it came time for alterations, I was still unhappy with the top of the dress. The torso of the dress was too long on me and I felt it was unflattering. The first seamstress pretty much told me there was nothing they could do which I was very unhappy about. I called up BR again to and they were very understanding and made another appointment for a different seamstress to look at the dress. They assured me they didn’t want me to be uncomfortable. The second seamstress was able to take away only ¼ inch and it made a huge difference. I felt so much more comfortable. The women who worked there were very understanding and helpful throughout, you just have to be vocal about what you want. On my wedding day, I didn’t even think twice about those things I was worried about. I got so many compliments on my dress and my DH loved it so I knew I made the right choice! Read less
Services Used: Dress & Attire
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whateva
Wedding:
2/28/2008
4.0/5.0
Staff is great and extremely attentive. The only thing it is very busy on the weekend. However, they have the best seamstress and altered my dress perfectly and it fit to perfection.
Staff is great and extremely attentive. The only thing it is very busy on the weekend. However, they have the best Read more...
Staff is great and extremely attentive. The only thing it is very busy on the weekend. However, they have the best seamstress and altered my dress perfectly and it fit to perfection. Read less
Services Used: Dress & Attire
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Michael Watts
Wedding:
4/7/2007
4.0/5.0
Dress came out beautiful. The only negative thing I have to say, is the wait. Everytime I went there, even with an appointment, they were never on time. Parking was terrible there so you would have to take the train. Also, it seemed as though I spent more time waiting then anything else. When it was my turn to get fitted, I always felt rushed.
Dress came out beautiful. The only negative thing I have to say, is the wait. Everytime I went there, even with an Read more...
Dress came out beautiful. The only negative thing I have to say, is the wait. Everytime I went there, even with an appointment, they were never on time. Parking was terrible there so you would have to take the train. Also, it seemed as though I spent more time waiting then anything else. When it was my turn to get fitted, I always felt rushed. Read less
Services Used: Dress & Attire
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Christa
Wedding:
7/22/2012
3.9/5.0
This is where I got my bridesmaids dresses from. I absolutely loved the dresses and their selection. My issues were just the prices for dresses, and alterations. We went elsewhere for alterations due to pricing and saved my girls a ton of money. The dresses we got were Bill Levkoff.
This is where I got my bridesmaids dresses from. I absolutely loved the dresses and their selection. My issues were just Read more...
This is where I got my bridesmaids dresses from. I absolutely loved the dresses and their selection. My issues were just the prices for dresses, and alterations. We went elsewhere for alterations due to pricing and saved my girls a ton of money. The dresses we got were Bill Levkoff. Read less
Services Used: Dress & Attire
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ECM
Wedding:
6/16/2012
3.9/5.0
DRESS SEARCH (5 stars) : Vicki, my consultant, was such a sweetheart. She was really chatty, and never rushed me. After explaining what I wanted, she completely took over and brought me in dress after dress that was exactly my taste AND in my budget. When I tried to pick a dress that was almost twice my budget, she warned me against it. I was originally planning to wait until my sister was home to help me make the final decision of my dress, but the experience was so good I bought my dress right away.

ALTERATIONS (3.5 stars): When I went for my first fitting with the gorgeous heels I had just bought, my dress was too short. At my initial fitting I had tried on the dress with heels of the same height and the dress fit perfectly. When they asked if I wanted to order with extra length I said no because I didn't want to pay for unnecessary alterations. Bobbi, the manager, said that because there was a note in my file that declined extra length, there wasn't anything that could be done. She then went on about how the bridal consultants ALWAYS suggest that brides over 5'7 get a gown with extra length because the sample gown is cut differently than the true gown. NOT TRUE. They didn't explain all that to me. I'm 5'8 and had shoes with a 1.5 inch heel. Supposedly the gowns are made for girls 5'7 with a 3" heel. Why then, did my dress not fit?

In the end, I can't complain too much. The dress was the perfect length with no heels, so I decided to wear flat sandals. It worked out best because my husband is shorter than me to begin with and it was super comfortable to wear flats. Amelia did a fabulous job on the rest of the alterations, and my dress was absolutely perfect. Everyone kept telling me how gorgeous I looked, and I felt my most beautiful on my wedding day.

In the end, I can't complain too much. The dress was the perfect length with no heels, so I decided to wear flat sandals. It worked out best because my husband is shorter than me to begin with and it was super comfortable to wear flats. My dress was absolutely perfect & I felt my most beautiful on my wedding day.
DRESS SEARCH (5 stars) : Vicki, my consultant, was such a sweetheart. She was really chatty, and never rushed me. After Read more...
DRESS SEARCH (5 stars) : Vicki, my consultant, was such a sweetheart. She was really chatty, and never rushed me. After explaining what I wanted, she completely took over and brought me in dress after dress that was exactly my taste AND in my budget. When I tried to pick a dress that was almost twice my budget, she warned me against it. I was originally planning to wait until my sister was home to help me make the final decision of my dress, but the experience was so good I bought my dress right away.

ALTERATIONS (3.5 stars): When I went for my first fitting with the gorgeous heels I had just bought, my dress was too short. At my initial fitting I had tried on the dress with heels of the same height and the dress fit perfectly. When they asked if I wanted to order with extra length I said no because I didn't want to pay for unnecessary alterations. Bobbi, the manager, said that because there was a note in my file that declined extra length, there wasn't anything that could be done. She then went on about how the bridal consultants ALWAYS suggest that brides over 5'7 get a gown with extra length because the sample gown is cut differently than the true gown. NOT TRUE. They didn't explain all that to me. I'm 5'8 and had shoes with a 1.5 inch heel. Supposedly the gowns are made for girls 5'7 with a 3" heel. Why then, did my dress not fit?

In the end, I can't complain too much. The dress was the perfect length with no heels, so I decided to wear flat sandals. It worked out best because my husband is shorter than me to begin with and it was super comfortable to wear flats. Amelia did a fabulous job on the rest of the alterations, and my dress was absolutely perfect. Everyone kept telling me how gorgeous I looked, and I felt my most beautiful on my wedding day.

In the end, I can't complain too much. The dress was the perfect length with no heels, so I decided to wear flat sandals. It worked out best because my husband is shorter than me to begin with and it was super comfortable to wear flats. My dress was absolutely perfect & I felt my most beautiful on my wedding day. Read less
Services Used: Dress & Attire
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Amanda
Wedding:
10/8/2011
3.9/5.0
The dress was beautiful. The seamstress did amazing work . The scheduling for fittings was difficult however and their prices are very high. The staff was always professional however I suggest going on a weekday because you get more attention on Saturday's they were so busy and had so many appointments scheduled.
The dress was beautiful. The seamstress did amazing work . The scheduling for fittings was difficult however and their Read more...
The dress was beautiful. The seamstress did amazing work . The scheduling for fittings was difficult however and their prices are very high. The staff was always professional however I suggest going on a weekday because you get more attention on Saturday's they were so busy and had so many appointments scheduled. Read less
Services Used: Dress & Attire
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Melissa
Wedding:
10/23/2010
3.9/5.0
Bridal Reflections in Carle Place is a busy place to be. They have a wide range of selections of wedding dresses. They also have bridesmaids and mother of the brides as well, so its a one stop shopping. However - the semstresses seem to do what they want and not listen to the requests of the bride. If the bride wants their dress shorter so they can dance all night, is that really a hard request. It was easier to leave it long and have the bridal attendant the night of the party pin it up as everyone was stepping all over the bustle. Will not be using again anytime soon.
Bridal Reflections in Carle Place is a busy place to be. They have a wide range of selections of wedding dresses. They Read more...
Bridal Reflections in Carle Place is a busy place to be. They have a wide range of selections of wedding dresses. They also have bridesmaids and mother of the brides as well, so its a one stop shopping. However - the semstresses seem to do what they want and not listen to the requests of the bride. If the bride wants their dress shorter so they can dance all night, is that really a hard request. It was easier to leave it long and have the bridal attendant the night of the party pin it up as everyone was stepping all over the bustle. Will not be using again anytime soon. Read less
Services Used: Dress & Attire
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Jessica
Wedding:
10/16/2008
3.9/5.0
For the most part, my experience with Bridal Reflections was positive. The staff were respectful and accomodating but were a little snobby at times. I ordered my wedding dress and bridesmaids dresses from the store and found the salon to be quite expensive. My only big complaint is that the alterations were VERY expensive. We took our dresses to a private seamstress.
For the most part, my experience with Bridal Reflections was positive. The staff were respectful and accomodating but were Read more...
For the most part, my experience with Bridal Reflections was positive. The staff were respectful and accomodating but were a little snobby at times. I ordered my wedding dress and bridesmaids dresses from the store and found the salon to be quite expensive. My only big complaint is that the alterations were VERY expensive. We took our dresses to a private seamstress. Read less
Services Used: Dress & Attire
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danor82
Wedding:
8/31/2008
3.9/5.0
The alterations done on my dress were amazing.
The alterations done on my dress were amazing.
The alterations done on my dress were amazing. Read less
Services Used: Dress & Attire
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Private User
Wedding:
6/6/2014
3.8/5.0
When it came to my wedding dress, their bridal consolation Debra in the Massapequa store was amazing! I felt like I was picking out my dress with a friend! She listen to what I wanted, stayed with in my budget, and was honest on she thought I looked in all the dresses! In my opinion she is a true GEM to this store. I also picked out my bridesmaid dress there and they were just as wonderful to my girls as they where to me! When it came time for my mother to get her dress they where not so nice! We first went to there carle place location. The associate that was helping us wasn't listening to anything my mother wanted and kept disappearing for 5 -10 mins at a time. As we wrapping up there, we asked if we like could be transferred a dress to their massapequa location. That way we could look at the selection there and still try on the same dress we like. Well the associate said " I spend a lot of time with you, so I will not transfer the dress. Go try on what they have there and come back" i just didn't think that was very professional. I hope that when it comes time for tailoring of all the dresses I have a good experience.
When it came to my wedding dress, their bridal consolation Debra in the Massapequa store was amazing! I felt like I was Read more...
When it came to my wedding dress, their bridal consolation Debra in the Massapequa store was amazing! I felt like I was picking out my dress with a friend! She listen to what I wanted, stayed with in my budget, and was honest on she thought I looked in all the dresses! In my opinion she is a true GEM to this store. I also picked out my bridesmaid dress there and they were just as wonderful to my girls as they where to me! When it came time for my mother to get her dress they where not so nice! We first went to there carle place location. The associate that was helping us wasn't listening to anything my mother wanted and kept disappearing for 5 -10 mins at a time. As we wrapping up there, we asked if we like could be transferred a dress to their massapequa location. That way we could look at the selection there and still try on the same dress we like. Well the associate said " I spend a lot of time with you, so I will not transfer the dress. Go try on what they have there and come back" i just didn't think that was very professional. I hope that when it comes time for tailoring of all the dresses I have a good experience. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
3.8/5.0
Seamstress did a great job on my dress and it fit perfect for the wedding. We were late to order it, but it arrived on time.
Seamstress did a great job on my dress and it fit perfect for the wedding. We were late to order it, but it arrived on Read more...
Seamstress did a great job on my dress and it fit perfect for the wedding. We were late to order it, but it arrived on time. Read less
Services Used: Dress & Attire
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Karen
Wedding:
8/25/2012
3.8/5.0
I chose a beautiful Eve of Milady ball gown that was strapless, and I wanted to add sleeves to it to cover my tattoo. While the seamstress was absolutely wonderful, and accomplished the goal of adding the sleeves, I often found myself waiting 45 minutes past my appointment time just to be seen. A few of the girls there were less than pleasant. Overall though, I had a beautiful gown that had a lot of alterations done to it, so I was very happy!!!!!
I chose a beautiful Eve of Milady ball gown that was strapless, and I wanted to add sleeves to it to cover my tattoo. Read more...
I chose a beautiful Eve of Milady ball gown that was strapless, and I wanted to add sleeves to it to cover my tattoo. While the seamstress was absolutely wonderful, and accomplished the goal of adding the sleeves, I often found myself waiting 45 minutes past my appointment time just to be seen. A few of the girls there were less than pleasant. Overall though, I had a beautiful gown that had a lot of alterations done to it, so I was very happy!!!!! Read less
Services Used: Dress & Attire
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blushingbride
Wedding:
2/21/2009
3.8/5.0
we used bridal reflections for bridesmaids dresses and everyone was very plesaed. the girls looked beautiful
we used bridal reflections for bridesmaids dresses and everyone was very plesaed. the girls looked beautiful
we used bridal reflections for bridesmaids dresses and everyone was very plesaed. the girls looked beautiful Read less
Services Used: Dress & Attire
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Private User
Wedding:
9/21/2013
3.7/5.0
perfect dress, came in right on time, alterations were not so great or easy. Nothing was ever altered as promised from one fitting to the next. I ended up going for additional fitting the day before the wedding
perfect dress, came in right on time, alterations were not so great or easy. Nothing was ever altered as promised from one Read more...
perfect dress, came in right on time, alterations were not so great or easy. Nothing was ever altered as promised from one fitting to the next. I ended up going for additional fitting the day before the wedding Read less
Services Used: Dress & Attire
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Sarah
Wedding:
1/3/2009
3.6/5.0
You need an appointment, and they are rather snobby but this was the only place that had my dream gown so I had no choice.
You need an appointment, and they are rather snobby but this was the only place that had my dream gown so I had no choice. Read more...
You need an appointment, and they are rather snobby but this was the only place that had my dream gown so I had no choice. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
3.5/5.0
I dealt with the one in carle place then massapequa because they carry a certain designer...all of the ladies have been very pleasant so far.......dress is on a rush order so we will see with the final product
I dealt with the one in carle place then massapequa because they carry a certain designer...all of the ladies have been Read more...
I dealt with the one in carle place then massapequa because they carry a certain designer...all of the ladies have been very pleasant so far.......dress is on a rush order so we will see with the final product Read less
Services Used: Dress & Attire
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Jessica
Wedding:
8/20/2010
3.4/5.0
I thought going with a reputable salon as this would be great. In fact i got alot of aggravation in terms of scheduling which stressed me out and was the last thing i needed. They always gave in anyway so it was like what the heck is the point in giving me a hard time. I got alot of snobby attitude from the receptionists and assistants. They need to remember they are not the only bridal shop in town. Their saving grace is a wonderfule seamstress named zizi. She was an excellent problem solver and her work was beautiful. Also, this salon gave me a good price so thats the only reason i ordered from here, wouldnt ever do it again.
I thought going with a reputable salon as this would be great. In fact i got alot of aggravation in terms of scheduling Read more...
I thought going with a reputable salon as this would be great. In fact i got alot of aggravation in terms of scheduling which stressed me out and was the last thing i needed. They always gave in anyway so it was like what the heck is the point in giving me a hard time. I got alot of snobby attitude from the receptionists and assistants. They need to remember they are not the only bridal shop in town. Their saving grace is a wonderfule seamstress named zizi. She was an excellent problem solver and her work was beautiful. Also, this salon gave me a good price so thats the only reason i ordered from here, wouldnt ever do it again. Read less
Services Used: Dress & Attire
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missyadi
Wedding:
5/22/2009
3.4/5.0
The first time i went for a fitting, i was seen right on time. The other two fittings, i was waiting for a room for an hour. (literally).

Aside from that my dress was beautiful.
The first time i went for a fitting, i was seen right on time. The other two fittings, i was waiting for a room for an Read more...
The first time i went for a fitting, i was seen right on time. The other two fittings, i was waiting for a room for an hour. (literally).

Aside from that my dress was beautiful. Read less
Services Used: Dress & Attire
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Regan
Wedding:
10/20/2007
3.3/5.0
I purchased my gown at their Carle Place location- my gown was absolutely stunning & by Eve of Milady. However, the bridesmaids department was rather unpleasant to my bridal party on more than one occassion and I was very unhappy when told this!!
I purchased my gown at their Carle Place location- my gown was absolutely stunning & by Eve of Milady. However, the Read more...
I purchased my gown at their Carle Place location- my gown was absolutely stunning & by Eve of Milady. However, the bridesmaids department was rather unpleasant to my bridal party on more than one occassion and I was very unhappy when told this!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
3.2/5.0
I went to the one in Long Island. The first time I went there, I had a very good experience finding the right dress and I loved it. The sales woman was very helpful and I didn't feel any pressure from her to buy the dress. I tried on about 5 dresses, and then took the first one I tried on. I was very happy with it. I do, however feel that I should have taken the time to shop around for that same dress a little more because afterwards, I found it in another store for a couple hundred dollars cheaper.

However, after purchasing the dress, the second time I went back for my first dress fitting, the receptionist at the front was outright rude and snobby. I lived in Hawaii at the time and was only in New York for a week so I asked her when the dress would be ready for the second fitting, and she rolled her eyes at me. It seemed like I was bothering her, despite the fact that there was no one else in the salon and her job is suppose to answer questions like that. I know sometimes you catch people having a bad mood, but when you spend a couple thousand dollars at a store, I would expect quality service every time I go there.

I may recommend the store in Manhatten to a friend, however, not to the one in Long Island, NY.
I went to the one in Long Island. The first time I went there, I had a very good experience finding the right dress and I Read more...
I went to the one in Long Island. The first time I went there, I had a very good experience finding the right dress and I loved it. The sales woman was very helpful and I didn't feel any pressure from her to buy the dress. I tried on about 5 dresses, and then took the first one I tried on. I was very happy with it. I do, however feel that I should have taken the time to shop around for that same dress a little more because afterwards, I found it in another store for a couple hundred dollars cheaper.

However, after purchasing the dress, the second time I went back for my first dress fitting, the receptionist at the front was outright rude and snobby. I lived in Hawaii at the time and was only in New York for a week so I asked her when the dress would be ready for the second fitting, and she rolled her eyes at me. It seemed like I was bothering her, despite the fact that there was no one else in the salon and her job is suppose to answer questions like that. I know sometimes you catch people having a bad mood, but when you spend a couple thousand dollars at a store, I would expect quality service every time I go there.

I may recommend the store in Manhatten to a friend, however, not to the one in Long Island, NY. Read less
Services Used: Dress & Attire
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Jsilver
Wedding:
6/14/2008
3.2/5.0
I bought a beautiful Inez DiSanto gown at a trunk show at Bridal Reflections. I loved that I was able to meet the designer and she even sketched a drawing of my gown design. The dress was delivered on time and the alterations were too expensive. The salon is very comfortable and beautiful They carry a nice selection of designers.
I bought a beautiful Inez DiSanto gown at a trunk show at Bridal Reflections. I loved that I was able to meet the designer Read more...
I bought a beautiful Inez DiSanto gown at a trunk show at Bridal Reflections. I loved that I was able to meet the designer and she even sketched a drawing of my gown design. The dress was delivered on time and the alterations were too expensive. The salon is very comfortable and beautiful They carry a nice selection of designers. Read less
Services Used: Dress & Attire
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Megan
Wedding:
7/5/2014
3.0/5.0
I am completely torn with Bridal Reflections in Massapequa. Their Bridesmaid and Bridal departments are great, but their Mother of the Bride department needs serious help. I got all of my girls dresses there: wedding gown, bridesmaids and mother of the bride. Bridal department: I had my gown custom altered, and it turned out absolutely beautiful. I wanted to feel sexy and flowing for our outdoor wedding and I felt exactly that in my dress. Z.Z. in alterations did a phenomenal job on my dress. She is absolutely amazing and so funny! Their Bridal department is really wonderful and I would definitely recommend it. Their bridesmaid department is also great. We found my bridesmaid dresses during our first time there and it was a very easy process. They looked absolutely gorgeous. They did, however, not have many selections. We did find the perfect dresses for my girls, but if you’re looking for unique bridesmaid dresses a majority of theirs are pretty generic. Their mother of the bride department was incredibly disappointing. One would think that since their bridal and bridesmaid departments were run well that the mother of the bride department would be as well…not at all. Again, generic dresses and not a wide selection, but we found just the right one for my mom and were very excited about it. That did not last long. They forgot to order her the swatch she asked for, her dress came in with a stain on it - A STAIN - and it felt like they hoped we wouldn’t notice, and the dress came in all wrinkled and looked just horrible. At her final fitting the stain was still on there…this was a week before the wedding. HELLO. They got the stain out, but it made my mom nervous, and I feel bad that she was stressed out by her experience with Bridal Reflections and not excited about it.
I am completely torn with Bridal Reflections in Massapequa. Their Bridesmaid and Bridal departments are great, but their Read more...
I am completely torn with Bridal Reflections in Massapequa. Their Bridesmaid and Bridal departments are great, but their Mother of the Bride department needs serious help. I got all of my girls dresses there: wedding gown, bridesmaids and mother of the bride. Bridal department: I had my gown custom altered, and it turned out absolutely beautiful. I wanted to feel sexy and flowing for our outdoor wedding and I felt exactly that in my dress. Z.Z. in alterations did a phenomenal job on my dress. She is absolutely amazing and so funny! Their Bridal department is really wonderful and I would definitely recommend it. Their bridesmaid department is also great. We found my bridesmaid dresses during our first time there and it was a very easy process. They looked absolutely gorgeous. They did, however, not have many selections. We did find the perfect dresses for my girls, but if you’re looking for unique bridesmaid dresses a majority of theirs are pretty generic. Their mother of the bride department was incredibly disappointing. One would think that since their bridal and bridesmaid departments were run well that the mother of the bride department would be as well…not at all. Again, generic dresses and not a wide selection, but we found just the right one for my mom and were very excited about it. That did not last long. They forgot to order her the swatch she asked for, her dress came in with a stain on it - A STAIN - and it felt like they hoped we wouldn’t notice, and the dress came in all wrinkled and looked just horrible. At her final fitting the stain was still on there…this was a week before the wedding. HELLO. They got the stain out, but it made my mom nervous, and I feel bad that she was stressed out by her experience with Bridal Reflections and not excited about it. Read less
Services Used: Dress & Attire
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Private User
Wedding:
9/27/2013
3.0/5.0
This was my 2nd salon to try on a wedding dress and my attendant was amazing!! Super helpful and I found my dream wedding dress, I was so happy...and that was pretty much the only positive experience I had there besides shopping for my bridesmaids dresses. My seamstress for my alterations was great, she worked with me to give me the best alterations and was super fast, she was great!! The other workers there..their customer service is horrible!! They are rude, not helpful, I always waited at least 30 minutes for all my appointments and my girls (my 8 bridesmaids who all purchased their dresses there) felt the same way. The have a great selection of dresses with a good variety of prices to choose from so for that I would recommend but beware after you purchase your dress and be prepared.
This was my 2nd salon to try on a wedding dress and my attendant was amazing!! Super helpful and I found my dream wedding Read more...
This was my 2nd salon to try on a wedding dress and my attendant was amazing!! Super helpful and I found my dream wedding dress, I was so happy...and that was pretty much the only positive experience I had there besides shopping for my bridesmaids dresses. My seamstress for my alterations was great, she worked with me to give me the best alterations and was super fast, she was great!! The other workers there..their customer service is horrible!! They are rude, not helpful, I always waited at least 30 minutes for all my appointments and my girls (my 8 bridesmaids who all purchased their dresses there) felt the same way. The have a great selection of dresses with a good variety of prices to choose from so for that I would recommend but beware after you purchase your dress and be prepared. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
3.0/5.0
I loved my dress and everything was perfect but I did find Bridal Reflections to be a hard vendor to work with, honestly they were the only vendor I had a hard time with. I would assume most bridal salons are hard to work with due the nature of the beast that is making brides look beautiful. We all know women are super picky! Selecting a dress and accessories with them felt a bit like buying a used car. They quickly pressure you into buying the first dress that fits you right as long as it is at the top range of your budget. They then continue to up sell you through out the process and it never ends. At your final pickup they give you a thank you card that is really a marketing piece to sell their preservation service. The note isn’t even signed by the manager or the team who helped you with your dress. They really might as well forget the thank you card and just make it a marketing flyer for their preservation services. Their bridesmaid alterations process is a whole other story. If you need alterations as a bridesmaid I would take the dress and run! Do not have them make the changes their work is sloppy at best (and that is being nice). I've had several issues with their brides maid dresses with my wedding and several others. I will say if you notify them about the issues they will put a senior person and/or manager on the issue but honestly its usually a little too late and it generally comes with a lot of attitude. If you need bridesmaid alterations save yourself a headache; find an independent seamstress. My other big issue with working with them was their limited times for fittings. Again, during this process they really made you feel like you were not their priority. They hit you hard up front to sell you on a dress and once selected them as your vendor your stuck. You must fit within their rules and times with no exceptions. One other thing to note about fitting appointments is that they are never on time. I had to wait 10-30 mins for every appointment.
I loved my dress and everything was perfect but I did find Bridal Reflections to be a hard vendor to work with, honestly Read more...
I loved my dress and everything was perfect but I did find Bridal Reflections to be a hard vendor to work with, honestly they were the only vendor I had a hard time with. I would assume most bridal salons are hard to work with due the nature of the beast that is making brides look beautiful. We all know women are super picky! Selecting a dress and accessories with them felt a bit like buying a used car. They quickly pressure you into buying the first dress that fits you right as long as it is at the top range of your budget. They then continue to up sell you through out the process and it never ends. At your final pickup they give you a thank you card that is really a marketing piece to sell their preservation service. The note isn’t even signed by the manager or the team who helped you with your dress. They really might as well forget the thank you card and just make it a marketing flyer for their preservation services. Their bridesmaid alterations process is a whole other story. If you need alterations as a bridesmaid I would take the dress and run! Do not have them make the changes their work is sloppy at best (and that is being nice). I've had several issues with their brides maid dresses with my wedding and several others. I will say if you notify them about the issues they will put a senior person and/or manager on the issue but honestly its usually a little too late and it generally comes with a lot of attitude. If you need bridesmaid alterations save yourself a headache; find an independent seamstress. My other big issue with working with them was their limited times for fittings. Again, during this process they really made you feel like you were not their priority. They hit you hard up front to sell you on a dress and once selected them as your vendor your stuck. You must fit within their rules and times with no exceptions. One other thing to note about fitting appointments is that they are never on time. I had to wait 10-30 mins for every appointment. Read less
Services Used: Dress & Attire
Bg1
Anonymous
Wedding:
1+ year ago
3.0/5.0
Helped pick a love dress, the staff is always willing to help
Helped pick a love dress, the staff is always willing to help
Helped pick a love dress, the staff is always willing to help Read less
Services Used: Dress & Attire
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teresa
Wedding:
9/30/2006
2.9/5.0
i used the one in massequa i had a good experience i know a lot of girls that don't.
i used the one in massequa i had a good experience i know a lot of girls that don't.
i used the one in massequa i had a good experience i know a lot of girls that don't. Read less
Services Used: Dress & Attire
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Claudia
Wedding:
8/31/2008
2.8/5.0
I bought my dress at Bridal Reflections b/c they were the only vendor that sold the designer of the dress. On our first appointment, we were 10 minutes late, but had called to let them know we'd be late. They then made us wait about 25 minutes after we arrived to finally start trying on dresses.
Once we were trying on the dresses, they were wonderful; very accommodating and helpful, and I ended up buying my wedding dress from them.
Then came the problems. When I first tried on my dress, we knew that there would be significant alternations to the neckline. A seamstress had come out and pinned it when I first tried it on, and when we bought it, the manager of the store made a note that we would be altering the neckline and the maximum amount of money it would cost.
On my first fitting, the seamstress did not seem that competent. She didn't take the dress in enough, she didn't seem to care about altering the neckline, and just said, "first we'll take it in on the sides, then worry about the neckline at the next fitting". Now, I bought the dress in NY but live in San Francisco, so I had to fly in for fittings, and really needed to make each fitting efficient, b/c I couldn't just fly to NY every week.
At the 2nd fitting, it was like the dress had not been altered at all. There was a new seamstress who said the previous one no longer worked at the salon. This new seamstress seemed to know what she was doing, so we were fairly happy with her. On the 3rd fitting, the dress was almost perfect, but we needed to do the bustle, and make a few more adjustments. On the 4th and final fitting--which was 3 days before the wedding--the dress was still not ready!! It didn't seem like the few adjustments we'd pinned at the previous fitting had been made, the hemline was not even, and it was sewed very sloppily. Needless to say, we were very disappointed. The staff at bridal reflections brought in their "head" seamstress, who pinned all the needed adjustments at the neckline and waist, and fixed the bustle, and promised us it would be perfect by the time we picked it up the next day. Thankfully, THIS seamstress did seem to be the expert, and the dress was perfect for my wedding day. However, all the hassle in getting it to that position was trying and stressful.
If there is a dress that the salon exclusively carries and you want it, I would only recommend to MAKE SURE to buy it with plenty of time before your wedding for multiple fittings, and to demand the head seamstress if you feel the one you're working with isn't the best.
I bought my dress at Bridal Reflections b/c they were the only vendor that sold the designer of the dress. On our first Read more...
I bought my dress at Bridal Reflections b/c they were the only vendor that sold the designer of the dress. On our first appointment, we were 10 minutes late, but had called to let them know we'd be late. They then made us wait about 25 minutes after we arrived to finally start trying on dresses.
Once we were trying on the dresses, they were wonderful; very accommodating and helpful, and I ended up buying my wedding dress from them.
Then came the problems. When I first tried on my dress, we knew that there would be significant alternations to the neckline. A seamstress had come out and pinned it when I first tried it on, and when we bought it, the manager of the store made a note that we would be altering the neckline and the maximum amount of money it would cost.
On my first fitting, the seamstress did not seem that competent. She didn't take the dress in enough, she didn't seem to care about altering the neckline, and just said, "first we'll take it in on the sides, then worry about the neckline at the next fitting". Now, I bought the dress in NY but live in San Francisco, so I had to fly in for fittings, and really needed to make each fitting efficient, b/c I couldn't just fly to NY every week.
At the 2nd fitting, it was like the dress had not been altered at all. There was a new seamstress who said the previous one no longer worked at the salon. This new seamstress seemed to know what she was doing, so we were fairly happy with her. On the 3rd fitting, the dress was almost perfect, but we needed to do the bustle, and make a few more adjustments. On the 4th and final fitting--which was 3 days before the wedding--the dress was still not ready!! It didn't seem like the few adjustments we'd pinned at the previous fitting had been made, the hemline was not even, and it was sewed very sloppily. Needless to say, we were very disappointed. The staff at bridal reflections brought in their "head" seamstress, who pinned all the needed adjustments at the neckline and waist, and fixed the bustle, and promised us it would be perfect by the time we picked it up the next day. Thankfully, THIS seamstress did seem to be the expert, and the dress was perfect for my wedding day. However, all the hassle in getting it to that position was trying and stressful.
If there is a dress that the salon exclusively carries and you want it, I would only recommend to MAKE SURE to buy it with plenty of time before your wedding for multiple fittings, and to demand the head seamstress if you feel the one you're working with isn't the best. Read less
Services Used: Dress & Attire
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Private User
Wedding:
5/18/2013
2.7/5.0
I found my dream dress at Bridal Reflections in Westbury, NY. But, when my dress finally came in 7 months later, it looked nothing like the dress I tried on. I had pictures with me and my friends even agreed it looked totally different. I spent a lot of money on this dress, which was a fitted, lace, vintage-inspired Marisa gown. I was so upset with it that I was literally crying in the fitting room and refused to come out- and my friends & mother didn't blame me. The girl helping to put it on, even said it didn't look like the dress pictured. She right away brought over the manager to help calm me down. The manager explained it's b/c the dress I tried on was stretched and old and that's why it fit differently- I asked to see the measurements b/c it was falling off of me, and I recalled the measurements being almost exact to the size they ordered. I was right, the measurements were the exact measurements of the dress size they ordered for me- So right there, I know it was a QC issue, it wasn't made according to the proper specs. I work in fashion, I know when a pattern doesn't fit well & why. Anyways, the manager still refused to believe it, and said I lost weight- which I didn't, I'm an active girl who works out like clockwork, I didn't change one bit. So pretty much they said I can get a refund or return the dress- I was stuck with it, even though I was sitting in a pile of lace crying my eyes out b/c I spent almost $4k on a dress I hated. They let me walk out and said the seamstress will make it work. The seamstress was amazing, very talented, but at the end of the day I still had to PAY for every alteration done, which was almost $650!!!! So they didn't even try to make amends by helping with price. The seamstress did make the dress way better than it was, but it still didn't come out like the dress I initially tried on and purchased. I understand there's only so much she could have done, and I appreciate it. But very disappointed w/ how they handled this all.
I found my dream dress at Bridal Reflections in Westbury, NY. But, when my dress finally came in 7 months later, it looked Read more...
I found my dream dress at Bridal Reflections in Westbury, NY. But, when my dress finally came in 7 months later, it looked nothing like the dress I tried on. I had pictures with me and my friends even agreed it looked totally different. I spent a lot of money on this dress, which was a fitted, lace, vintage-inspired Marisa gown. I was so upset with it that I was literally crying in the fitting room and refused to come out- and my friends & mother didn't blame me. The girl helping to put it on, even said it didn't look like the dress pictured. She right away brought over the manager to help calm me down. The manager explained it's b/c the dress I tried on was stretched and old and that's why it fit differently- I asked to see the measurements b/c it was falling off of me, and I recalled the measurements being almost exact to the size they ordered. I was right, the measurements were the exact measurements of the dress size they ordered for me- So right there, I know it was a QC issue, it wasn't made according to the proper specs. I work in fashion, I know when a pattern doesn't fit well & why. Anyways, the manager still refused to believe it, and said I lost weight- which I didn't, I'm an active girl who works out like clockwork, I didn't change one bit. So pretty much they said I can get a refund or return the dress- I was stuck with it, even though I was sitting in a pile of lace crying my eyes out b/c I spent almost $4k on a dress I hated. They let me walk out and said the seamstress will make it work. The seamstress was amazing, very talented, but at the end of the day I still had to PAY for every alteration done, which was almost $650!!!! So they didn't even try to make amends by helping with price. The seamstress did make the dress way better than it was, but it still didn't come out like the dress I initially tried on and purchased. I understand there's only so much she could have done, and I appreciate it. But very disappointed w/ how they handled this all. Read less
Services Used: Dress & Attire
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Alison
Wedding:
8/25/2007
2.7/5.0
We used Bridal Reflections for my bridesmaid dresses. I chose it because it was convenient for people to go to. I had an idea what I was looking for, before going to the store. I had picked out a few Bill Levikoff tealength dresses, and brought pictures with me, so that I could see them in person. My criticism of the store, is that it is often very crowded, so even with an appointment, you end up waiting at times. The sales girls are nice, but are often young and inexperienced. I ended up finding a gorgeous Bill Levikoff dress in European Celadon with a Champagne Sash. All of my bridesmaids loved it, which was wonderful since they were many different sizes and shapes. Some complaints that they had, were that they store the dresses at an alternate location, so you must make an appointment ahead of time, or your dress will not be in the store. Also, some bridesmaids had trouble with that the size did not match up to the size the salesgirls suggested. Other than that, they did a great job, and I would use them again.
We used Bridal Reflections for my bridesmaid dresses. I chose it because it was convenient for people to go to. I had an Read more...
We used Bridal Reflections for my bridesmaid dresses. I chose it because it was convenient for people to go to. I had an idea what I was looking for, before going to the store. I had picked out a few Bill Levikoff tealength dresses, and brought pictures with me, so that I could see them in person. My criticism of the store, is that it is often very crowded, so even with an appointment, you end up waiting at times. The sales girls are nice, but are often young and inexperienced. I ended up finding a gorgeous Bill Levikoff dress in European Celadon with a Champagne Sash. All of my bridesmaids loved it, which was wonderful since they were many different sizes and shapes. Some complaints that they had, were that they store the dresses at an alternate location, so you must make an appointment ahead of time, or your dress will not be in the store. Also, some bridesmaids had trouble with that the size did not match up to the size the salesgirls suggested. Other than that, they did a great job, and I would use them again. Read less
Services Used: Dress & Attire
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jmarino908
Wedding:
7/18/2009
2.6/5.0
I live in NJ, my mom lives in Brooklyn, and I work in Manhattan. But I got my wedding gown, bridesmaids' dresses, and mother of the bride gown at Bridal Reflections because it was recommended to me by a couple of people. The shopping experience was wonderful, the store is beautiful, and all of the dresses were gorgeous. But the fittings were a disaster.

My mom and I trekked there after work for my first fitting, and the girl at the counter looked at me blankly and said she didn't even have my appointment in the system. Luckily, they were able fit me in.

For my second fitting, we showed up and the same girl insisted my appointment was a week later, even though my mom and I knew for sure we had the right date. (We both wrote down the same date. Plus, we would never had made the appointment for the following week because we already had plans.) We were very upset because my mom had sat in traffic for two hours to get there and I had paid for the LIRR, but they said there was nothing they could do because my dress wasn't ready. They rescheduled me for the following week, but they didn't even offer us anything to make up for it.

For my final fitting, the SAME GIRL messed up and put me down for a pick-up. So they had to squeeze me in for my final fitting, which meant my mom and I had to wait an hour.

Needless to say, although most of the girls are very friendly, they are extremely unorganized in there. I don't know if it was just this one girl, or because it was the busy season and they have so many customers ... or a combination of both. Either way, my mom and I are just so relieved we don't have to go back there anymore. And happily, my seamstress was amazing and the dress came out beautifully.

My bridesmaids had no problems with scheduling their fittings, but their seamstress was very rude. (She was the short, heavyset older woman.) My bridesmaid dresses were supposed to fall right below the knee (as it did on the dressmaker's website), so she had to hem the dress for two of my maids. But she was yelling at them that she wouldn't do it because the dress was the right length. I had to insist that she do it, and then she messed up the hem on one of them.

I'd recommend that you proceed with caution before choosing this salon. If you do, make sure to call a week before each appointment to confirm the time and date, so that you don't end up in my predicament. And be tough with the seamstress who does the bridesmaid dresses!
I live in NJ, my mom lives in Brooklyn, and I work in Manhattan. But I got my wedding gown, bridesmaids' dresses, and Read more...
I live in NJ, my mom lives in Brooklyn, and I work in Manhattan. But I got my wedding gown, bridesmaids' dresses, and mother of the bride gown at Bridal Reflections because it was recommended to me by a couple of people. The shopping experience was wonderful, the store is beautiful, and all of the dresses were gorgeous. But the fittings were a disaster.

My mom and I trekked there after work for my first fitting, and the girl at the counter looked at me blankly and said she didn't even have my appointment in the system. Luckily, they were able fit me in.

For my second fitting, we showed up and the same girl insisted my appointment was a week later, even though my mom and I knew for sure we had the right date. (We both wrote down the same date. Plus, we would never had made the appointment for the following week because we already had plans.) We were very upset because my mom had sat in traffic for two hours to get there and I had paid for the LIRR, but they said there was nothing they could do because my dress wasn't ready. They rescheduled me for the following week, but they didn't even offer us anything to make up for it.

For my final fitting, the SAME GIRL messed up and put me down for a pick-up. So they had to squeeze me in for my final fitting, which meant my mom and I had to wait an hour.

Needless to say, although most of the girls are very friendly, they are extremely unorganized in there. I don't know if it was just this one girl, or because it was the busy season and they have so many customers ... or a combination of both. Either way, my mom and I are just so relieved we don't have to go back there anymore. And happily, my seamstress was amazing and the dress came out beautifully.

My bridesmaids had no problems with scheduling their fittings, but their seamstress was very rude. (She was the short, heavyset older woman.) My bridesmaid dresses were supposed to fall right below the knee (as it did on the dressmaker's website), so she had to hem the dress for two of my maids. But she was yelling at them that she wouldn't do it because the dress was the right length. I had to insist that she do it, and then she messed up the hem on one of them.

I'd recommend that you proceed with caution before choosing this salon. If you do, make sure to call a week before each appointment to confirm the time and date, so that you don't end up in my predicament. And be tough with the seamstress who does the bridesmaid dresses! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
2.5/5.0
I can't give this place a good review although i really want to but, i haven't had the best experience there. I went in and my bridal consultant brought in a gown that far exceeded my budget that i had mentioned before trying on gowns, knowingly she put me in the gown and naturally i fell in love with it, it was part of a trunk show for 2015 line Ines Di santo, they mentioned helping us with the price and said it was on sale because it was part of the trunk show so it had a 10% discount, after much coaxing i decided that i wanted my sister to see me in the gown before i purchased it so the consultant said that the gown was only going to be at the store for a few days and that in order to keep the sale price we had to put a deposit, only to keep the sale price my mom put a deposit, my sister did not like the dress and after sleeping on it i didn't think it was worth sacrificing something else to get the gown since it was so expensive however when i went to get our deposit back since i after all had NOT ordered the dress and the deposit was JUST to have it at the sale price and i decided not to purchase they Refused to give back the money saying it is only store credit, so I'm basically obligated to buy my gown from this store.
I can't give this place a good review although i really want to but, i haven't had the best experience there. I went in Read more...
I can't give this place a good review although i really want to but, i haven't had the best experience there. I went in and my bridal consultant brought in a gown that far exceeded my budget that i had mentioned before trying on gowns, knowingly she put me in the gown and naturally i fell in love with it, it was part of a trunk show for 2015 line Ines Di santo, they mentioned helping us with the price and said it was on sale because it was part of the trunk show so it had a 10% discount, after much coaxing i decided that i wanted my sister to see me in the gown before i purchased it so the consultant said that the gown was only going to be at the store for a few days and that in order to keep the sale price we had to put a deposit, only to keep the sale price my mom put a deposit, my sister did not like the dress and after sleeping on it i didn't think it was worth sacrificing something else to get the gown since it was so expensive however when i went to get our deposit back since i after all had NOT ordered the dress and the deposit was JUST to have it at the sale price and i decided not to purchase they Refused to give back the money saying it is only store credit, so I'm basically obligated to buy my gown from this store. Read less
Services Used: Dress & Attire
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scannellov2
Wedding:
6/28/2008
2.5/5.0
Although I had an amazing experience while shopping and purchasing my dress...my consultant was amazing and found my dream dress in one shot!

I had a lot of drama throughout the whole fitting process. We ordered my tiara from them as well as my dress, and when the tiara came in it was damaged, they explained that they would order me a new one, come my second fitting it was the wrong tiara...not only did I receive major attitude from the salespeople we dealt with, we were also given 3 different stories as to why the tiara they ordered me was the correct one when it was absolutely not the right one.
The first story we received was that my tiara was discontinued and the one that was replaced by it was the correct one.
Then we were told that it was the same exact tiara from the one I had the last time I saw it.
and then we were told again that my tiara was discontinued and they couldn't order the one I originally had so they ordered one similar to it.
I was in tears as they tried to push the incorrect tiara on me, and ended up with a store credit.

I also had an unpleasant experience with the seamstress, not only did she refuse to put a french bustle on my dress because "it wouldn't look right, it would be too poufy" she also shamelessly tried to sell her veils to us while the store sold their own and we were able to get the veil I wanted for a lot less money somewhere else. And she hemmed my dress too long twice.

all-in-all great place to shop for dresses, but I suggest getting them altered somewhere else and save yourselves the drama...I can't tell you how many other brides I overheard during my fittings have the same problems with the staff and seamstress.
Although I had an amazing experience while shopping and purchasing my dress...my consultant was amazing and found my dream Read more...
Although I had an amazing experience while shopping and purchasing my dress...my consultant was amazing and found my dream dress in one shot!

I had a lot of drama throughout the whole fitting process. We ordered my tiara from them as well as my dress, and when the tiara came in it was damaged, they explained that they would order me a new one, come my second fitting it was the wrong tiara...not only did I receive major attitude from the salespeople we dealt with, we were also given 3 different stories as to why the tiara they ordered me was the correct one when it was absolutely not the right one.
The first story we received was that my tiara was discontinued and the one that was replaced by it was the correct one.
Then we were told that it was the same exact tiara from the one I had the last time I saw it.
and then we were told again that my tiara was discontinued and they couldn't order the one I originally had so they ordered one similar to it.
I was in tears as they tried to push the incorrect tiara on me, and ended up with a store credit.

I also had an unpleasant experience with the seamstress, not only did she refuse to put a french bustle on my dress because "it wouldn't look right, it would be too poufy" she also shamelessly tried to sell her veils to us while the store sold their own and we were able to get the veil I wanted for a lot less money somewhere else. And she hemmed my dress too long twice.

all-in-all great place to shop for dresses, but I suggest getting them altered somewhere else and save yourselves the drama...I can't tell you how many other brides I overheard during my fittings have the same problems with the staff and seamstress. Read less
Services Used: Dress & Attire
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Christa76
Wedding:
2/13/2009
2.3/5.0
I used them for my bridesmaids only.
I did not care for this place at all.
They are nasty and they are over priced. I basically did all the work that they should have done.

They charge a fortune and you can get the same dress you are looking for anywhere.
I used them for my bridesmaids only.
I did not care for this place at all.
They are nasty and they are over Read more...
I used them for my bridesmaids only.
I did not care for this place at all.
They are nasty and they are over priced. I basically did all the work that they should have done.

They charge a fortune and you can get the same dress you are looking for anywhere. Read less
Services Used: Dress & Attire
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Brooke
Wedding:
10/15/2011
1.9/5.0
This vendor was ok. Moderately friendly. On time with the bridesmaids dresses. No real probelm, btu didn't get a warm and fuzzy feeling.
This vendor was ok. Moderately friendly. On time with the bridesmaids dresses. No real probelm, btu didn't get a warm and Read more...
This vendor was ok. Moderately friendly. On time with the bridesmaids dresses. No real probelm, btu didn't get a warm and fuzzy feeling. Read less
Services Used: Dress & Attire
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topbanana
Wedding:
5/29/2011
1.6/5.0
I had a nightmare. If your dress comes and it fits, I am sure Christine and Company are fine and you will have a good experience. I called to let Christine know I was pregnant and it was early on so I just wanted the dress to have a slightly bigger waist. No, I had to order a bigger size. The dress arrived two sizes too big and what ensued was a hacking of the lace and dress. Literally as it was on me hacking pieces out of it. I have seen enough episodes of 'say yes to the dress' to expect it but then at the next fitting it was way too small. I was insulted by being told that it was MY FAULT not theirs, yes of course I had grown 2 inches in a week. Worse, the lace on the dress was not as advertised nor as it was it on the sample. After being hacked it was bunched up and did not lay flat. The worst part of the experience was the defensiveness of Christine, anyone can tell that the lace on the picture and the lace on the dress was different and not all the way to the floor. It was more insulting and infuriating to be told that black was white, excuse after excuse about why the dressmaker put lace all the way to the floor when the sample and pictures were clearly not like that. I could have accepted it HAD they acknowledged my comments. These people are not on your side. God help you with these people if you have an issue with the dress, or even if you ask to see the sample. I had FIVE different people tell me different reasons why I could not see the sample. Its at another store, so bring it to this store then! oh no, we do not stock it anymore, oh no its been sold. Terrible terrible terrible experience.
I had a nightmare. If your dress comes and it fits, I am sure Christine and Company are fine and you will have a good Read more...
I had a nightmare. If your dress comes and it fits, I am sure Christine and Company are fine and you will have a good experience. I called to let Christine know I was pregnant and it was early on so I just wanted the dress to have a slightly bigger waist. No, I had to order a bigger size. The dress arrived two sizes too big and what ensued was a hacking of the lace and dress. Literally as it was on me hacking pieces out of it. I have seen enough episodes of 'say yes to the dress' to expect it but then at the next fitting it was way too small. I was insulted by being told that it was MY FAULT not theirs, yes of course I had grown 2 inches in a week. Worse, the lace on the dress was not as advertised nor as it was it on the sample. After being hacked it was bunched up and did not lay flat. The worst part of the experience was the defensiveness of Christine, anyone can tell that the lace on the picture and the lace on the dress was different and not all the way to the floor. It was more insulting and infuriating to be told that black was white, excuse after excuse about why the dressmaker put lace all the way to the floor when the sample and pictures were clearly not like that. I could have accepted it HAD they acknowledged my comments. These people are not on your side. God help you with these people if you have an issue with the dress, or even if you ask to see the sample. I had FIVE different people tell me different reasons why I could not see the sample. Its at another store, so bring it to this store then! oh no, we do not stock it anymore, oh no its been sold. Terrible terrible terrible experience. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
1.3/5.0
I purchased a Ines di Santo gown and was reassured the gown could be altered to a sweetheart. At my first fitting the seamstress told me that they lied to me when selling me the dress because there was no way that she could make the alterations with the amount of fabric that she had. I called the manager in the room, she told me that I should not worry.

I came back for a 2nd fitting and the dress had not been touched. Was told no alterations were made because she needed a model to cut the dress and proceeded to cut the dress right on me. I figured that was ok, but expected a near finished product at my next visit. The next visit was a nightmare, the dress seemed butchered with little to no improvement from the previous appointment. The dress was not finished there were strings, hems and everything sticking out. I called a manager and she reassured me it would look better at my next fitting. The next and "final fitting" was the worst, the dress looked like I had sewed it together myself, the fabric was literally just tacked down and hanging on threads. It was unbelieveable it was completely ruined.

I demanded another seamstress work on my dress and when I returned 3 hrs later the dress looked better but not perfect. They told me they did the best they could do and the head seamstress shooed me away literally with their hand, this was 2 days before my wedding. After spending $6K you would think that they would treat you like a good customer. I do not recommend bridal reflections to anyone who needs any kinds of alterations because their alterations department is horrible!!!

I left their almost in tears and never once did they apologize for their crappy and sloppy work. The bustle that I paid almost $300 was up for about 30 minutes and them came apart. I wore the train out the whole night. Brides BEWARE!!!!!

I plan to get my dress preserved somewhere else because I am completely put off by the thought of walking into that store again.
I purchased a Ines di Santo gown and was reassured the gown could be altered to a sweetheart. At my first fitting the Read more...
I purchased a Ines di Santo gown and was reassured the gown could be altered to a sweetheart. At my first fitting the seamstress told me that they lied to me when selling me the dress because there was no way that she could make the alterations with the amount of fabric that she had. I called the manager in the room, she told me that I should not worry.

I came back for a 2nd fitting and the dress had not been touched. Was told no alterations were made because she needed a model to cut the dress and proceeded to cut the dress right on me. I figured that was ok, but expected a near finished product at my next visit. The next visit was a nightmare, the dress seemed butchered with little to no improvement from the previous appointment. The dress was not finished there were strings, hems and everything sticking out. I called a manager and she reassured me it would look better at my next fitting. The next and "final fitting" was the worst, the dress looked like I had sewed it together myself, the fabric was literally just tacked down and hanging on threads. It was unbelieveable it was completely ruined.

I demanded another seamstress work on my dress and when I returned 3 hrs later the dress looked better but not perfect. They told me they did the best they could do and the head seamstress shooed me away literally with their hand, this was 2 days before my wedding. After spending $6K you would think that they would treat you like a good customer. I do not recommend bridal reflections to anyone who needs any kinds of alterations because their alterations department is horrible!!!

I left their almost in tears and never once did they apologize for their crappy and sloppy work. The bustle that I paid almost $300 was up for about 30 minutes and them came apart. I wore the train out the whole night. Brides BEWARE!!!!!

I plan to get my dress preserved somewhere else because I am completely put off by the thought of walking into that store again. Read less
Services Used: Dress & Attire
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M
Wedding:
9/19/2010
1.3/5.0
I was over charged for my dress as it appeared on the cover of The Knot for $500 less then what I paid. I was told all my girls would get a % off, which they didnt do. I was promised a color that didnt exist.

They will promise you the world & then do NOTHING for you once they have the sale.

I paid to have the dress rushed, it came in 3 weeks before my wedding & then they had no time for my fittings.

I cannot get over what a horrible expierence it was.

The ONLY positive thing I can say is that they always return your calls.
I was over charged for my dress as it appeared on the cover of The Knot for $500 less then what I paid. I was told all my Read more...
I was over charged for my dress as it appeared on the cover of The Knot for $500 less then what I paid. I was told all my girls would get a % off, which they didnt do. I was promised a color that didnt exist.

They will promise you the world & then do NOTHING for you once they have the sale.

I paid to have the dress rushed, it came in 3 weeks before my wedding & then they had no time for my fittings.

I cannot get over what a horrible expierence it was.

The ONLY positive thing I can say is that they always return your calls. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
1.2/5.0
AWFUL!! My dress was absolutely beautiful and I couldn't picture myself wearing any other dress on my wedding day. The service was absolutely awful..people were so rude in there. Every time I called them they would ask the same question over and over again: ARE YOU SURE YOU GOT YOUR DRESS HERE?? Well yeah when you clear my parents check every month I'm pretty sure I bought it there. My mother was never taught how to bustle my dress at my last fitting...thank God my sister already knew how to do it! I had 2 bridesmaids out of state and asked if they should get their dress fitted there or could they bring it in...they were arriving 2 days before the wedding...their dresses also had a bustle on it because the back of it had a little train on it. Well, I was told that it was ok if they brought it in when they got into NY. So, the day before the wedding I bring my one bridesmaid there (it was easiest b/c I picked my dress up that day as well) and the woman was like WELL WHO TOLD YOU TO COME THE DAY BEFORE THE WEDDING TO GET THIS DONE...I'm like one of your workers...and then the woman started YELLING at me! Real professional...they day before a womans wedding YELL at her for their mistake! Why would I wait till the day before to get this done??? Well needless to say they never helped me and my sister took my bridesmaid to a taylor and they did it!! UNBELIEVEABLE! They were just very rude every time I spoke with them on the phone. I had to call to check to see if my bridesmaids and flower girl dresses came in. It was a disaster! I have 4 people I know getting married and I would not recommend them to Bridal Reflections in Massapequa.
AWFUL!! My dress was absolutely beautiful and I couldn't picture myself wearing any other dress on my wedding day. The Read more...
AWFUL!! My dress was absolutely beautiful and I couldn't picture myself wearing any other dress on my wedding day. The service was absolutely awful..people were so rude in there. Every time I called them they would ask the same question over and over again: ARE YOU SURE YOU GOT YOUR DRESS HERE?? Well yeah when you clear my parents check every month I'm pretty sure I bought it there. My mother was never taught how to bustle my dress at my last fitting...thank God my sister already knew how to do it! I had 2 bridesmaids out of state and asked if they should get their dress fitted there or could they bring it in...they were arriving 2 days before the wedding...their dresses also had a bustle on it because the back of it had a little train on it. Well, I was told that it was ok if they brought it in when they got into NY. So, the day before the wedding I bring my one bridesmaid there (it was easiest b/c I picked my dress up that day as well) and the woman was like WELL WHO TOLD YOU TO COME THE DAY BEFORE THE WEDDING TO GET THIS DONE...I'm like one of your workers...and then the woman started YELLING at me! Real professional...they day before a womans wedding YELL at her for their mistake! Why would I wait till the day before to get this done??? Well needless to say they never helped me and my sister took my bridesmaid to a taylor and they did it!! UNBELIEVEABLE! They were just very rude every time I spoke with them on the phone. I had to call to check to see if my bridesmaids and flower girl dresses came in. It was a disaster! I have 4 people I know getting married and I would not recommend them to Bridal Reflections in Massapequa. Read less
Services Used: Dress & Attire
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03Married
Wedding:
3/14/2003
0.9/5.0
My dress came in damaged and 39 days before my wedding I had NO dress, no fittings...NOTHING!
Manager at the Massapequa store was a nightmare and they actually transferred the dress to Carle Place because of the issues. All worked out in the end, but I could have strangled the girl for the amount of money I was paying.
My dress came in damaged and 39 days before my wedding I had NO dress, no fittings...NOTHING!
Manager at the Read more...
My dress came in damaged and 39 days before my wedding I had NO dress, no fittings...NOTHING!
Manager at the Massapequa store was a nightmare and they actually transferred the dress to Carle Place because of the issues. All worked out in the end, but I could have strangled the girl for the amount of money I was paying. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
0.8/5.0
I worked with Bridal Reflections (Carle Place) for my wedding dress and I wish I didn't. I felt that the staff conducted themselves unprofessionally. I also felt that the management was dishonest and rude. Bridal Reflections felt impersonal and more like a dress factory. There were several mistakes with the way my dress was ordered and when confronted, the answers I received from the manager were vague and suspicious. In addition to being a paying customer and having valid complaints, they always made me feel like I was being an inconvenience.

Despite the fact that I dreaded my fitting appointments and they were always rushed, I did feel that the seamstress did a decent job. Just decent.
Also, the day I picked out my dress the woman who worked with me was very nice. But she doesn't work there anymore now. I wonder why??
I do not recommend Bridal Reflections. I have already told recently engaged friends to go elsewhere.
I worked with Bridal Reflections (Carle Place) for my wedding dress and I wish I didn't. I felt that the staff conducted Read more...
I worked with Bridal Reflections (Carle Place) for my wedding dress and I wish I didn't. I felt that the staff conducted themselves unprofessionally. I also felt that the management was dishonest and rude. Bridal Reflections felt impersonal and more like a dress factory. There were several mistakes with the way my dress was ordered and when confronted, the answers I received from the manager were vague and suspicious. In addition to being a paying customer and having valid complaints, they always made me feel like I was being an inconvenience.

Despite the fact that I dreaded my fitting appointments and they were always rushed, I did feel that the seamstress did a decent job. Just decent.
Also, the day I picked out my dress the woman who worked with me was very nice. But she doesn't work there anymore now. I wonder why??
I do not recommend Bridal Reflections. I have already told recently engaged friends to go elsewhere. Read less
Services Used: Dress & Attire
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alina
Wedding:
9/30/2007
0.8/5.0
The seamstress was a nightmare. I was so unhappy with my experience. I would never recommend this place.
The seamstress was a nightmare. I was so unhappy with my experience. I would never recommend this place.
The seamstress was a nightmare. I was so unhappy with my experience. I would never recommend this place. Read less
Services Used: Dress & Attire
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angela
Wedding:
11/23/2013
0.0/5.0
When I think about my wedding planning process, I think of fun, laid back, special moments, that i will never forget. Until I think of the nightmare i dealt with at bridal reflections in carle place. I got married this past November 23rd, purchased the dress last april. I knew the dress i wanted so i literally tried on 2 dresses, knew I wanted my dress, and was in and out in an hour. That was the first appointment. THEN the problems started. They had also recommended a belt to put on the dress which i fell in love with. Didn't know it was $600 and pushed the total price over my budget, but i was ok with that because i loved it. They also told me that the dress AND belt would be in by the end of september (belt didn't come in till 2 nights before my wedding). I am 5'1, 106 pounds. Been that since high school, never changed. I am very petite and I have a small chest. . When they took my measurements, they said that with the brand of my dress, and the size of my hips, i would need a size 8. As my mouth dropped, they said if i ordered a different size, it was at my own risk and if it didn't fit, they would not help me in any way. Clearly, that wasn't a risk i was willing to take. Now, I know these dresses run VERY small, but lets get real- Im a size 0!! Maybe a 2 when I'm bloated. I was nervous so i trusted their judgement. The dress came in in september, on time, not the belt though. I put the dress on, and mine and the alterations ladys face dropped. she said "is this the wrong dress?? why is it so big on you??". I was SWIMMING in it. The alteration lady was SO sweet and so good at her job. She said "I'm going to have to cut a LOT of this dress, and practically make a new one". WHen i went to the front desk, they informed me that my total cost for alterations would be $650 (on top of the price of my dress)!!! So i had to pay for them ordering 8 sizes too big. We asked them why they did that, but i didn't want to fight with the people who had my wedding dress in their
When I think about my wedding planning process, I think of fun, laid back, special moments, that i will never forget. Read more...
When I think about my wedding planning process, I think of fun, laid back, special moments, that i will never forget. Until I think of the nightmare i dealt with at bridal reflections in carle place. I got married this past November 23rd, purchased the dress last april. I knew the dress i wanted so i literally tried on 2 dresses, knew I wanted my dress, and was in and out in an hour. That was the first appointment. THEN the problems started. They had also recommended a belt to put on the dress which i fell in love with. Didn't know it was $600 and pushed the total price over my budget, but i was ok with that because i loved it. They also told me that the dress AND belt would be in by the end of september (belt didn't come in till 2 nights before my wedding). I am 5'1, 106 pounds. Been that since high school, never changed. I am very petite and I have a small chest. . When they took my measurements, they said that with the brand of my dress, and the size of my hips, i would need a size 8. As my mouth dropped, they said if i ordered a different size, it was at my own risk and if it didn't fit, they would not help me in any way. Clearly, that wasn't a risk i was willing to take. Now, I know these dresses run VERY small, but lets get real- Im a size 0!! Maybe a 2 when I'm bloated. I was nervous so i trusted their judgement. The dress came in in september, on time, not the belt though. I put the dress on, and mine and the alterations ladys face dropped. she said "is this the wrong dress?? why is it so big on you??". I was SWIMMING in it. The alteration lady was SO sweet and so good at her job. She said "I'm going to have to cut a LOT of this dress, and practically make a new one". WHen i went to the front desk, they informed me that my total cost for alterations would be $650 (on top of the price of my dress)!!! So i had to pay for them ordering 8 sizes too big. We asked them why they did that, but i didn't want to fight with the people who had my wedding dress in their Read less
Services Used: Dress & Attire

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