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Bridal Solutions Tailor & Tuxedo

Kansas City , MO

LOCATION

1024 W 103rd St
Kansas City, MO US 64114 (map)

PHONE

816-941-3232

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

A refreshing departure from big box bridal shops and over-priced boutiques, Bridal Solutions Tailor & Tuxedo offers a new approach to bridal shopping! Every Bridal Solutions Tailor &... Read more
A refreshing departure from big box bridal shops and over-priced boutiques, Bridal Solutions Tailor & Tuxedo offers a new approach to bridal shopping! Every Bridal Solutions Tailor & Tuxedo bride receives the Peace of Mind that’s fostered from a relationship with an honest, caring, and experienced bridal consultant. Our consultants are experts at creating the perfect mix of bridal attire for your occasion. As a result, you will not have to deal with the high pressure sales that have become all too common among Kansas City bridal shops. At Bridal Solutions Tailor & Tuxedo, brides are cared for and treated as part of the family.



We offer a great selection on wedding gowns, as well as bridesmaids, mother's dresses, and flower girls.



Bridal Solutions also services alterations. We accept all types of alterations from shortening a pair of pants to the most elaborate wedding gown.



Call or email to schedule an appointment today!

816-941-3232 contact@bridalsolutionskc.com Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Flower Girls, Groom, Groomsmen, Mother of the Bride, Mother of the Groom, Ring Bearers
What accessories do you provide?
Garters, Hair Accessories, Jewelry, Shoes, Undergarments, Veils
Does a client need to schedule an appointment? How do the client appointments work?
Please call or visit our website to schedule an appointment. Making an appointment is important as it allows each bride to have time with an experienced bridal consultant
Do you have a seamstress onsite?
Yes, our alteration specialist has over 20 years of experience

REVIEWS

4.4
out of 5.0
4.4/5.0
4.5/5.0
4.3/5.0
4.4/5.0
4.4/5.0
Sort by
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DrWates
Wedding:
5/23/2015
5.0/5.0
I visited Bridal Solutions for my first dress-shopping experience, and found THE dress the same day. Kristen assisted me, and she was incredible. She listened to my dislikes (and likes) and only brought dresses that fit my vision. She was patient, very kind, and had a good eye for the way dresses fit. I had a great appointment slot (Friday during evening rush hour), so I had peace and quiet. I really enjoyed my experience, and couldn't have asked for more!
I visited Bridal Solutions for my first dress-shopping experience, and found THE dress the same day. Kristen assisted me, Read more...
I visited Bridal Solutions for my first dress-shopping experience, and found THE dress the same day. Kristen assisted me, and she was incredible. She listened to my dislikes (and likes) and only brought dresses that fit my vision. She was patient, very kind, and had a good eye for the way dresses fit. I had a great appointment slot (Friday during evening rush hour), so I had peace and quiet. I really enjoyed my experience, and couldn't have asked for more! Read less
Services Used: Dress & Attire
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Kristen
Wedding:
6/28/2014
5.0/5.0
Bridal Solutions was just wonderful to work with! After I ordered my dress, I was informed that the designer of that dress did not make it anymore. Since the one in the store was a bit too small on me, they were kind enough to do the alterations on the back of the dress for free! I was overwhelmed by their kindness and the extent they went to in order to give my mom and I a good experience. The owners are some of the sweetest people we have ever met. When people ask me where I went to get my wedding dress, I tell them Bridal Solutions. And I tell them they will have a great experience. They are reasonably priced dresses with the money going to extremely deserving people.
Bridal Solutions was just wonderful to work with! After I ordered my dress, I was informed that the designer of that dress Read more...
Bridal Solutions was just wonderful to work with! After I ordered my dress, I was informed that the designer of that dress did not make it anymore. Since the one in the store was a bit too small on me, they were kind enough to do the alterations on the back of the dress for free! I was overwhelmed by their kindness and the extent they went to in order to give my mom and I a good experience. The owners are some of the sweetest people we have ever met. When people ask me where I went to get my wedding dress, I tell them Bridal Solutions. And I tell them they will have a great experience. They are reasonably priced dresses with the money going to extremely deserving people. Read less
Services Used: Dress & Attire
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Haley
Wedding:
5/9/2014
5.0/5.0
I had the most perfect bridal dress shopping experience! I highly recommend it! My budget was tight and the consultant did her best to try to find me a dress near my price range! I found the perfect dress! And they have payment options!!!!!! Thank you again, Kristen, you were awesome!
I had the most perfect bridal dress shopping experience! I highly recommend it! My budget was tight and the consultant did Read more...
I had the most perfect bridal dress shopping experience! I highly recommend it! My budget was tight and the consultant did her best to try to find me a dress near my price range! I found the perfect dress! And they have payment options!!!!!! Thank you again, Kristen, you were awesome! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
10/19/2013
5.0/5.0
Yesterday I bought my dress from Bridal Solutions KC. I started the day out at a different bridal shop and was not happy with the service and the selection there. From the minute we walked into Bridal Solutions, we felt comfortable and very welcome. I love that you can actually pick gowns off the rack to try on. They had a great selection of gowns in a variety of different price points and designers. Everything is organized by sample size so you can choose samples that will actually fit you. The store is very organized and clean. We had a late appointment and were actually there past closing time but never felt rushed or pushed into making a decision.

My consultant was Sue. She was kind and inviting from the first moment we walked into the shop. I had fallen in love with a Sottero and Midgley gown at the previous shop and she went and pulled the gown right away so I could try it on again and compare it to the other dresses. She was very courteous and helpful but did not push me into trying anything on that I did not love or could not afford. She asked a lot of questions about my fiancee and my wedding ideas and was very sweet and interactive.

I would recommend this shop to any bride that likes to feel comfortable and welcome and wants a fun, family experience finding their gown.

I will update my review once we start alterations!
Yesterday I bought my dress from Bridal Solutions KC. I started the day out at a different bridal shop and was not happy Read more...
Yesterday I bought my dress from Bridal Solutions KC. I started the day out at a different bridal shop and was not happy with the service and the selection there. From the minute we walked into Bridal Solutions, we felt comfortable and very welcome. I love that you can actually pick gowns off the rack to try on. They had a great selection of gowns in a variety of different price points and designers. Everything is organized by sample size so you can choose samples that will actually fit you. The store is very organized and clean. We had a late appointment and were actually there past closing time but never felt rushed or pushed into making a decision.

My consultant was Sue. She was kind and inviting from the first moment we walked into the shop. I had fallen in love with a Sottero and Midgley gown at the previous shop and she went and pulled the gown right away so I could try it on again and compare it to the other dresses. She was very courteous and helpful but did not push me into trying anything on that I did not love or could not afford. She asked a lot of questions about my fiancee and my wedding ideas and was very sweet and interactive.

I would recommend this shop to any bride that likes to feel comfortable and welcome and wants a fun, family experience finding their gown.

I will update my review once we start alterations! Read less
Services Used: Dress & Attire
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Crisanne
Wedding:
8/25/2013
5.0/5.0
I had the most fun trying on dresses. Everyone there was so very helpful and kind!!
I also found the most beautiful dress in the universe - thanks to the ladies for their patience -we found the perfect dress!!
I could not be more pleased with my overall experience!!
I had the most fun trying on dresses. Everyone there was so very helpful and kind!!
I also found the most beautiful Read more...
I had the most fun trying on dresses. Everyone there was so very helpful and kind!!
I also found the most beautiful dress in the universe - thanks to the ladies for their patience -we found the perfect dress!!
I could not be more pleased with my overall experience!! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
5/25/2013
5.0/5.0
This is the place to go for a dress. I was afraid that is may not be nice since it was in a strip mall and I had never heard of them before, but they were WAY better than any of the other dress stores that I visited. Nicole helped me find a dress that worked with my figure and style. Very personalized and caring, knew exactly what she was doing. Cannot say enough wonderful things.
This is the place to go for a dress. I was afraid that is may not be nice since it was in a strip mall and I had never Read more...
This is the place to go for a dress. I was afraid that is may not be nice since it was in a strip mall and I had never heard of them before, but they were WAY better than any of the other dress stores that I visited. Nicole helped me find a dress that worked with my figure and style. Very personalized and caring, knew exactly what she was doing. Cannot say enough wonderful things. Read less
Services Used: Dress & Attire
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Heide
Wedding:
4/20/2013
5.0/5.0
Loved my dress and the experience I had in buying it. I loved all the wonderful assistance I got from the moment I started trying dresses on, to the moment I found "the one".

I also picked out my bridesmaids dresses here and loved the options they had for me. My bridesmaids didn't feel like the dresses they ordered came in correctly. The sizes seemed way off and all of them had to be tailored more than what was expected. They were disappointed in that.
Loved my dress and the experience I had in buying it. I loved all the wonderful assistance I got from the moment I started Read more...
Loved my dress and the experience I had in buying it. I loved all the wonderful assistance I got from the moment I started trying dresses on, to the moment I found "the one".

I also picked out my bridesmaids dresses here and loved the options they had for me. My bridesmaids didn't feel like the dresses they ordered came in correctly. The sizes seemed way off and all of them had to be tailored more than what was expected. They were disappointed in that. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
There were a few bridal salons I went into to look for my perfect dress! Most of them it felt like I was being pushed in and pushed out. When I came to Bridal Solutions they made me feel so welcome! I felt like I was the only bride there looking for my dress (even though I wasn't!) They had great customer service and I have referred a few friends!
There were a few bridal salons I went into to look for my perfect dress! Most of them it felt like I was being pushed in Read more...
There were a few bridal salons I went into to look for my perfect dress! Most of them it felt like I was being pushed in and pushed out. When I came to Bridal Solutions they made me feel so welcome! I felt like I was the only bride there looking for my dress (even though I wasn't!) They had great customer service and I have referred a few friends! Read less
Services Used: Dress & Attire
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Rachael
Wedding:
9/8/2012
5.0/5.0
I had a horrible first time trying on dresses at a local bridal store (not Bridal Solutions). After my appointment, I called Bridal Solutions and they saved the day. They let me come into their store without an appointment 15 minutes before they closed. I told them I would make another appointment the following week so I wouldn't be rushing them. They insisted that I come anyway. Olivia helped me pick out three dresses as soon as I walked in and I fell in love with the first one I tried on. The following week I came for a real appointment to make sure this dress was THE ONE. My wedding was only a short five months away and I was able to buy my dream dress right off the rack.
I had a horrible first time trying on dresses at a local bridal store (not Bridal Solutions). After my appointment, I Read more...
I had a horrible first time trying on dresses at a local bridal store (not Bridal Solutions). After my appointment, I called Bridal Solutions and they saved the day. They let me come into their store without an appointment 15 minutes before they closed. I told them I would make another appointment the following week so I wouldn't be rushing them. They insisted that I come anyway. Olivia helped me pick out three dresses as soon as I walked in and I fell in love with the first one I tried on. The following week I came for a real appointment to make sure this dress was THE ONE. My wedding was only a short five months away and I was able to buy my dream dress right off the rack. Read less
Services Used: Dress & Attire
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Bwin8
Wedding:
6/9/2012
5.0/5.0
My.Dress.Fit.Like.A.Glove! I don't know why I waited to write this review until after my wedding but I'm glad I did so that alterations gets the credit they deserve. I was getting compliments all night long on how my dress fit. She also made the top into a sweetheart cut and it looked amazing!
My experience back when i found the dress was great. They really cared about what I was looking for and also at picking things I wouldn't have thought of but ended up loving. I felt completely comfortable with these ladies which is the reason I came back for bridesmaids, flower girls, and tuxedos. I love the way my entire wedding party turned out and I couldn't have done it without these ladies helping me coordinate everything. I couldn't have asked for more!!!!!!
My.Dress.Fit.Like.A.Glove! I don't know why I waited to write this review until after my wedding but I'm glad I did so Read more...
My.Dress.Fit.Like.A.Glove! I don't know why I waited to write this review until after my wedding but I'm glad I did so that alterations gets the credit they deserve. I was getting compliments all night long on how my dress fit. She also made the top into a sweetheart cut and it looked amazing!
My experience back when i found the dress was great. They really cared about what I was looking for and also at picking things I wouldn't have thought of but ended up loving. I felt completely comfortable with these ladies which is the reason I came back for bridesmaids, flower girls, and tuxedos. I love the way my entire wedding party turned out and I couldn't have done it without these ladies helping me coordinate everything. I couldn't have asked for more!!!!!! Read less
Services Used: Dress & Attire
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Lisa
Wedding:
5/19/2012
5.0/5.0
They were very helpful and prompt. Dress was altered and steamed perfect. When I went in, I knew exactly what dress I wanted to try on and they made sure to get me in to do this. I had tried it on at another places and they wouldn't squeeze me in to show it to my friends, but they did and were so nice, I bought from them instead!
They were very helpful and prompt. Dress was altered and steamed perfect. When I went in, I knew exactly what dress I Read more...
They were very helpful and prompt. Dress was altered and steamed perfect. When I went in, I knew exactly what dress I wanted to try on and they made sure to get me in to do this. I had tried it on at another places and they wouldn't squeeze me in to show it to my friends, but they did and were so nice, I bought from them instead! Read less
Services Used: Dress & Attire
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amwd412
Wedding:
4/14/2012
5.0/5.0
Thank You to everyone at bridal solutions for everything, our wedding party looked amazing with you help. we had so many compliments on the dresses and the colors! olivia was absolutly amazing she helped me with my dress and the bridesmaids dresses and i cannot thank her enough!
Thank You to everyone at bridal solutions for everything, our wedding party looked amazing with you help. we had so many Read more...
Thank You to everyone at bridal solutions for everything, our wedding party looked amazing with you help. we had so many compliments on the dresses and the colors! olivia was absolutly amazing she helped me with my dress and the bridesmaids dresses and i cannot thank her enough! Read less
Services Used: Dress & Attire
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Abbie
Wedding:
8/8/2014
4.9/5.0
Great service! Very friendly! Helpful but not pushy!
Great service! Very friendly! Helpful but not pushy!
Great service! Very friendly! Helpful but not pushy! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.9/5.0
Bridal Solutions was the only store in the KC area who had the designer I was looking for. And they had my dream dress in stock to try on. They were kind to work with and wanted to make sure I looked perfect on my big day. The alterations department is superb and very professional. Their prices are also reasonable and competitive to other stores.
Bridal Solutions was the only store in the KC area who had the designer I was looking for. And they had my dream dress in Read more...
Bridal Solutions was the only store in the KC area who had the designer I was looking for. And they had my dream dress in stock to try on. They were kind to work with and wanted to make sure I looked perfect on my big day. The alterations department is superb and very professional. Their prices are also reasonable and competitive to other stores. Read less
Services Used: Dress & Attire
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Dewayne
Wedding:
5/25/2013
4.9/5.0
very helpful, nice and kind thanks for for all your help and support.
very helpful, nice and kind thanks for for all your help and support.
very helpful, nice and kind thanks for for all your help and support. Read less
Services Used: Dress & Attire
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Willow
Wedding:
10/11/2014
4.8/5.0
I love love love my wedding dress and my bridesmaid dresses!! I couldn't be happier!!
I love love love my wedding dress and my bridesmaid dresses!! I couldn't be happier!!
I love love love my wedding dress and my bridesmaid dresses!! I couldn't be happier!! Read less
Services Used: Dress & Attire
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Private User
Wedding:
3/5/2014
4.8/5.0
I had the easiest dress shopping experience here! I told her what styles I liked and my wedding colors, and the first 2 dresses I tried on were the ones I fell in love with! As soon as I put on the 2nd one, we knew! It was so easy and painless! I couldn't have asked for a better experience.
I had the easiest dress shopping experience here! I told her what styles I liked and my wedding colors, and the first 2 Read more...
I had the easiest dress shopping experience here! I told her what styles I liked and my wedding colors, and the first 2 dresses I tried on were the ones I fell in love with! As soon as I put on the 2nd one, we knew! It was so easy and painless! I couldn't have asked for a better experience. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.8/5.0
I am so happy that I purchased my dress from Bridal Solutions. Brittany was so helpful and remembered me each time I came in for alterations, picking out a veil, or just because I wanted to try on my dress again!

Kim's alteration work was amazing. I had her create my neckline into a sweetheart, and it looked like the dress was intended for that. I was so pleased with the fit.

I would happily recommend Bridal Solutions to anyone.
I am so happy that I purchased my dress from Bridal Solutions. Brittany was so helpful and remembered me each time I came Read more...
I am so happy that I purchased my dress from Bridal Solutions. Brittany was so helpful and remembered me each time I came in for alterations, picking out a veil, or just because I wanted to try on my dress again!

Kim's alteration work was amazing. I had her create my neckline into a sweetheart, and it looked like the dress was intended for that. I was so pleased with the fit.

I would happily recommend Bridal Solutions to anyone. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.8/5.0
Bridal Solutions helped me find my perfect dress! But they didn't stop there, they provided great customer service helping get the dress ready for my wedding day and taking care of it after the wedding! Everyone there is really friendly and were a great help!
Bridal Solutions helped me find my perfect dress! But they didn't stop there, they provided great customer service helping Read more...
Bridal Solutions helped me find my perfect dress! But they didn't stop there, they provided great customer service helping get the dress ready for my wedding day and taking care of it after the wedding! Everyone there is really friendly and were a great help! Read less
Services Used: Dress & Attire
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Katie
Wedding:
1/4/2014
4.7/5.0
Bridal solutions proved to be just that... I walked in and bought the third dress I tried on! I found a beautiful wedding gown for an affordable price with no nonsense service. Everything was ready to go in plenty of time for my wedding with no drama.
Bridal solutions proved to be just that... I walked in and bought the third dress I tried on! I found a beautiful wedding Read more...
Bridal solutions proved to be just that... I walked in and bought the third dress I tried on! I found a beautiful wedding gown for an affordable price with no nonsense service. Everything was ready to go in plenty of time for my wedding with no drama. Read less
Services Used: Dress & Attire
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Brandy
Wedding:
12/15/2012
4.6/5.0
Bridal Solutions was a great place to purchase my wedding dress. I fell in love with my dress and the fact that they have a lot of plus size options was very helpful and exciting. Alterations are not cheap. And sometimes there might be alteration suggestions that aren't needed. Alterations are finished in a timely manner, but they are pricey. The staff was nice and overall, I am happy with my experience.
Bridal Solutions was a great place to purchase my wedding dress. I fell in love with my dress and the fact that they have Read more...
Bridal Solutions was a great place to purchase my wedding dress. I fell in love with my dress and the fact that they have a lot of plus size options was very helpful and exciting. Alterations are not cheap. And sometimes there might be alteration suggestions that aren't needed. Alterations are finished in a timely manner, but they are pricey. The staff was nice and overall, I am happy with my experience. Read less
Services Used: Dress & Attire
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Jessica
Wedding:
9/6/2014
4.4/5.0
Loved the beautiful dress I got from this location - the staff on the other hand was not always so friendly. They get you in and out to get the job done.
Loved the beautiful dress I got from this location - the staff on the other hand was not always so friendly. They get you Read more...
Loved the beautiful dress I got from this location - the staff on the other hand was not always so friendly. They get you in and out to get the job done. Read less
Services Used: Dress & Attire
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Melissa
Wedding:
7/23/2011
4.4/5.0
After visiting a few dress shops, I found my dress at Bridal Solutions. They had a wide selection and were very helpful in showing me dresses based upon what I stated were my "must haves" and based upon my preferences, while also showing me other dresses that I might not have looked into. I felt that my alterations were reasonable priced, especially given that I had a French bustle on my dress, which looked very complicated both before and after. There were a couple miscommunications regarding storage, pickup, rental of items, etc., but overall I would recommend this dress shop to all brides!
After visiting a few dress shops, I found my dress at Bridal Solutions. They had a wide selection and were very helpful in Read more...
After visiting a few dress shops, I found my dress at Bridal Solutions. They had a wide selection and were very helpful in showing me dresses based upon what I stated were my "must haves" and based upon my preferences, while also showing me other dresses that I might not have looked into. I felt that my alterations were reasonable priced, especially given that I had a French bustle on my dress, which looked very complicated both before and after. There were a couple miscommunications regarding storage, pickup, rental of items, etc., but overall I would recommend this dress shop to all brides! Read less
Services Used: Dress & Attire
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Madelynn
Wedding:
5/10/2014
4.1/5.0
Overall my experience was good. On a few occasions the customer service from upper level store employees was unprofessional but my appointment attendant was wonderful. All in all I walked away with my dream dress and that's what matters!
Overall my experience was good. On a few occasions the customer service from upper level store employees was Read more...
Overall my experience was good. On a few occasions the customer service from upper level store employees was unprofessional but my appointment attendant was wonderful. All in all I walked away with my dream dress and that's what matters! Read less
Services Used: Dress & Attire
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Sasha
Wedding:
9/14/2013
4.0/5.0
I purchased my gown at Bridal Solutions. I loved the top, but didn't want the bottom to be so full and puffy. Kim assured me she could fix so I ordered the dress. I was nervous about it turning out how I wanted, but Kim did a great job altering it exactly how I asked. My dress fit me perfectly. There wasn't a lot of selection in my original budget, so I did pay more than I thought I would.
I purchased my gown at Bridal Solutions. I loved the top, but didn't want the bottom to be so full and puffy. Kim assured Read more...
I purchased my gown at Bridal Solutions. I loved the top, but didn't want the bottom to be so full and puffy. Kim assured me she could fix so I ordered the dress. I was nervous about it turning out how I wanted, but Kim did a great job altering it exactly how I asked. My dress fit me perfectly. There wasn't a lot of selection in my original budget, so I did pay more than I thought I would. Read less
Services Used: Dress & Attire
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Erika
Wedding:
4/26/2014
3.6/5.0
Make sure, if you purchase your dress at this boutique, that it is YOUR dress. They have a "no return" policy that I was not aware of and now I am stuck with a dress I do not like. They did not inform me about this at ANY point while paying over $1200.00 on a dress. When I called to talk about exchanging my dress the lady laughed at me like it was outrageous to suggest such a thing.
The lady I worked with was quite nice, but beware, the other sales associated will walk around and compliment you in every dress just to make the sale.

I am COMPLETELY dissatisfied with the quality of treatment and professionalism that I encountered. This purchase, for ANY bride should be something that you can be 100% satisfied with and that is not what I experienced here.

:::::UPDATE:::::
After trying to sell my dress and trying to think of a way I would not have to walk down the aisle in something I did not LOVE I called Jeanny, the owners daughter, and told her about my situation. I told her I had an awful experience and didn't want to go back there after reading all the reviews about alteration nightmares. She convinced me to come in and I am glad I did.
Kim, the owner and alterations lady, worked with me on making my dress how I envisioned it would be. She added a keyhole back with straps, modified a petticoat which made the bottom flare out, and made it fit like a glove. Since the alterations were many, it took several fittings and tweaks to make it perfect but it finally happened. If I had an issue with something, even if it was small she fixed it and had me come in to try it on. It turned out MUCH better than I expected.

I probably still would not have bought the dress if I had the chance but Bridal Solutions helped me make it one-of-a-kind and I received a TON of compliments the day of.
Make sure, if you purchase your dress at this boutique, that it is YOUR dress. They have a "no return" policy that I was Read more...
Make sure, if you purchase your dress at this boutique, that it is YOUR dress. They have a "no return" policy that I was not aware of and now I am stuck with a dress I do not like. They did not inform me about this at ANY point while paying over $1200.00 on a dress. When I called to talk about exchanging my dress the lady laughed at me like it was outrageous to suggest such a thing.
The lady I worked with was quite nice, but beware, the other sales associated will walk around and compliment you in every dress just to make the sale.

I am COMPLETELY dissatisfied with the quality of treatment and professionalism that I encountered. This purchase, for ANY bride should be something that you can be 100% satisfied with and that is not what I experienced here.

:::::UPDATE:::::
After trying to sell my dress and trying to think of a way I would not have to walk down the aisle in something I did not LOVE I called Jeanny, the owners daughter, and told her about my situation. I told her I had an awful experience and didn't want to go back there after reading all the reviews about alteration nightmares. She convinced me to come in and I am glad I did.
Kim, the owner and alterations lady, worked with me on making my dress how I envisioned it would be. She added a keyhole back with straps, modified a petticoat which made the bottom flare out, and made it fit like a glove. Since the alterations were many, it took several fittings and tweaks to make it perfect but it finally happened. If I had an issue with something, even if it was small she fixed it and had me come in to try it on. It turned out MUCH better than I expected.

I probably still would not have bought the dress if I had the chance but Bridal Solutions helped me make it one-of-a-kind and I received a TON of compliments the day of. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
3.3/5.0
I had a fantastic time finding my wedding dress at Bridal Solutions. The sales associate was fun and fantastic, and I loved the dress. However, when it came time to do the alterations, I found that the tailor was not friendly and uncooperative. I had an appointment with her and she was standing at the door with her coat and purse and seemed disappointed when I showed up on time. She was clearly in a hurry and didn't have time to answer all of my questions. It was very discouraging and I went somewhere else for my alterations.
I had a fantastic time finding my wedding dress at Bridal Solutions. The sales associate was fun and fantastic, and I Read more...
I had a fantastic time finding my wedding dress at Bridal Solutions. The sales associate was fun and fantastic, and I loved the dress. However, when it came time to do the alterations, I found that the tailor was not friendly and uncooperative. I had an appointment with her and she was standing at the door with her coat and purse and seemed disappointed when I showed up on time. She was clearly in a hurry and didn't have time to answer all of my questions. It was very discouraging and I went somewhere else for my alterations. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
0.9/5.0
WORST PLACE EVER. The most rude woman I have ever met in my life. i had purchased my dress elsewhere and I took it in to simply get the belt removed off of it and rent my foundations. I arrive and are literally waiting at the front desk for 20min. Every time I would try and get someones attention they would walk away. When I finally got back to try on my dress for alterations, she had me wait in the dressing room while she found the right size undergarments. She (the owner, ms. kim) told me to wait fully clothed while she went to find everything i needed. She then came and and started ripping my clothes off of me. She kept pulling and tearing my pants down. She left the door wide open for the 3 men waiting for the wives/daughters/girlfriends etc to see me half naked. She then proceeded to yell "Hold still" though I had nothing to brace myself to. We finally get my dress on and she tells me to lose at least 5 pounds. When I told her I was going to go somewhere else she pointed to a sign that said there was a 40 dollar alteration fee. Since she was just removing the belt and steaming my veil and dress I let her do the alteration. When I came back to pick up my dress they had lost my veil. It took them 45 minutes to find it and then acted like i was inconveniencing them. When I came back home to try everything on (because I did not want that woman near me again) I put on the bustier it was completely different then the one they had me try on at my original fitting and was way too short. When I called to tell them i needed to exchange it they hung up on me. When I called again to explain it, ms. kim said no refunds, no exchanges and hung up on me. I guess I am just out the 150 dollars I spent on the bustier. DO NOT GO TO THIS PLACE. EVERYTHING ABOUT IT WAS TERRIBLE. I left there in tears! As a bride you are supposed to feel your most beautiful, but unfortunately you will probably just get accosted by a rude asian woman and told to lose some weight.
WORST PLACE EVER. The most rude woman I have ever met in my life. i had purchased my dress elsewhere and I took it in to Read more...
WORST PLACE EVER. The most rude woman I have ever met in my life. i had purchased my dress elsewhere and I took it in to simply get the belt removed off of it and rent my foundations. I arrive and are literally waiting at the front desk for 20min. Every time I would try and get someones attention they would walk away. When I finally got back to try on my dress for alterations, she had me wait in the dressing room while she found the right size undergarments. She (the owner, ms. kim) told me to wait fully clothed while she went to find everything i needed. She then came and and started ripping my clothes off of me. She kept pulling and tearing my pants down. She left the door wide open for the 3 men waiting for the wives/daughters/girlfriends etc to see me half naked. She then proceeded to yell "Hold still" though I had nothing to brace myself to. We finally get my dress on and she tells me to lose at least 5 pounds. When I told her I was going to go somewhere else she pointed to a sign that said there was a 40 dollar alteration fee. Since she was just removing the belt and steaming my veil and dress I let her do the alteration. When I came back to pick up my dress they had lost my veil. It took them 45 minutes to find it and then acted like i was inconveniencing them. When I came back home to try everything on (because I did not want that woman near me again) I put on the bustier it was completely different then the one they had me try on at my original fitting and was way too short. When I called to tell them i needed to exchange it they hung up on me. When I called again to explain it, ms. kim said no refunds, no exchanges and hung up on me. I guess I am just out the 150 dollars I spent on the bustier. DO NOT GO TO THIS PLACE. EVERYTHING ABOUT IT WAS TERRIBLE. I left there in tears! As a bride you are supposed to feel your most beautiful, but unfortunately you will probably just get accosted by a rude asian woman and told to lose some weight. Read less
Services Used: Dress & Attire
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Kate
Wedding:
9/1/2013
0.7/5.0
DON'T BE FOOLED BY THEIR PRICES. It is worth paying more to go elsewhere and you'll end up paying less (in money and stress) in the end. I had a great experience with BS until the moment I paid for my gown. From then on, any customer service I had received ended and the headaches began. They are clearly in the business only for the money, and have horrendous customer service skills. I had issues with the quality of my bridesmaids gowns and tuxedos and received no sympathy or compensation. Their system for ordering tuxes and BM dresses is completely inadequate and they constantly kept having incorrect records.

ALTERATIONS WAS A NIGHTMARE. Kim was completely cranky at each of my appointments and whenever I gave suggestions on how to improve the gown she gave some excuse for why it was my fault that it didn't fit, when she had clearly made the mistake (took in too much, top too loose, etc.). She was completely unapologetic for her mistakes, and she accused me of losing/gaining weight as the reason the dress didn't fit (BTW I'm a size zero and surely didn't change size within this time) or that my request that the strapless dress be tight was the cause of it being too small.

THEY PROMISED ME COMPENSATION THEN BACKED OUT. After my wedding when I addressed my issues with Jeanie, she promised to have my dress fixed, cleaned, and preserved (and my husband was witness to this promise). When I took my dress in there, they took back their promise and would not preserve it. THEIR WORD IS WORTH NOTHING.

To summarize, tell all your friends to not use this place no matter how good the original price on the gown may be. Especially I don't recommend the alterations department. They have zero customer service skills and will give excuses for every mistake they make instead of just apologizing and fixing it.
DON'T BE FOOLED BY THEIR PRICES. It is worth paying more to go elsewhere and you'll end up paying less (in money and Read more...
DON'T BE FOOLED BY THEIR PRICES. It is worth paying more to go elsewhere and you'll end up paying less (in money and stress) in the end. I had a great experience with BS until the moment I paid for my gown. From then on, any customer service I had received ended and the headaches began. They are clearly in the business only for the money, and have horrendous customer service skills. I had issues with the quality of my bridesmaids gowns and tuxedos and received no sympathy or compensation. Their system for ordering tuxes and BM dresses is completely inadequate and they constantly kept having incorrect records.

ALTERATIONS WAS A NIGHTMARE. Kim was completely cranky at each of my appointments and whenever I gave suggestions on how to improve the gown she gave some excuse for why it was my fault that it didn't fit, when she had clearly made the mistake (took in too much, top too loose, etc.). She was completely unapologetic for her mistakes, and she accused me of losing/gaining weight as the reason the dress didn't fit (BTW I'm a size zero and surely didn't change size within this time) or that my request that the strapless dress be tight was the cause of it being too small.

THEY PROMISED ME COMPENSATION THEN BACKED OUT. After my wedding when I addressed my issues with Jeanie, she promised to have my dress fixed, cleaned, and preserved (and my husband was witness to this promise). When I took my dress in there, they took back their promise and would not preserve it. THEIR WORD IS WORTH NOTHING.

To summarize, tell all your friends to not use this place no matter how good the original price on the gown may be. Especially I don't recommend the alterations department. They have zero customer service skills and will give excuses for every mistake they make instead of just apologizing and fixing it. Read less
Services Used: Dress & Attire

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