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Bridal Warehouse

Evansville , IN

LOCATION

865 N. Green River Rd.
Evansville, IN US 47715 (map)

PHONE

812-471-9993

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.
Dress & Attire

REVIEWS

3.9
out of 5.0
4.0/5.0
3.9/5.0
3.8/5.0
4.1/5.0
3.9/5.0
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Michelle
Wedding:
5/15/2014
0.0/5.0
If you are thinking of going to Bridal Warehouse for your wedding, DON'T. You will regret it. My wedding is two months away, and they've butchered my dress so that it's completely unwearable. Now I have to try to find ANOTHER dress in two months' time. It has been a horrible nightmare working with this company.
I bought a dress I loved, over 10 months ago, that just needed the straps shortened slightly (they were sagging in the back) and the ribcage let out about a half an inch. I got the dress back the first time, and the straps were waaay too short (the bust of the dress is about 4 inches too high, level with my underarms). The a-line of the dress was moved up when they shortened the straps so that the whole dress, from bust to hips is HUGE on me. They say the dress is perfect, and that it's MY fault because I must have lost weight. They told me I would have to REPAY $200+ to have the problem fixed, which of course I don’t agree with, seeing as I didn’t do anything wrong, and I’ve already paid $350!
After my 2nd fitting, the dress is even worse. There are THREE full inches of space between my ribcage and the dress! I have always been the same size, a 2. There's no way I lost 3 inches around my ribcage in 10 months! Plus, the straps aren't at all even. In the back, one is an inch wide and the other 2 inches wide and curved. It fit better for alterations touched it. We have given them plenty of chances to fix it, and they refuse to see the serious defaults in this dress that are direct result of the alterations staff's work.
My mom and I have cried and begged and pleaded with them to make this right, and they refuse. What's worse is that even their corporate office won't help us, and they ignore our calls and never call us back to talk about the issue. Please save yourself the heartache and trouble, and take your money somewhere else. Taking $700 of a customer's hard-earned money and leaving them with no functional product is THEFT.
If you are thinking of going to Bridal Warehouse for your wedding, DON'T. You will regret it. My wedding is two months Read more...
If you are thinking of going to Bridal Warehouse for your wedding, DON'T. You will regret it. My wedding is two months away, and they've butchered my dress so that it's completely unwearable. Now I have to try to find ANOTHER dress in two months' time. It has been a horrible nightmare working with this company.
I bought a dress I loved, over 10 months ago, that just needed the straps shortened slightly (they were sagging in the back) and the ribcage let out about a half an inch. I got the dress back the first time, and the straps were waaay too short (the bust of the dress is about 4 inches too high, level with my underarms). The a-line of the dress was moved up when they shortened the straps so that the whole dress, from bust to hips is HUGE on me. They say the dress is perfect, and that it's MY fault because I must have lost weight. They told me I would have to REPAY $200+ to have the problem fixed, which of course I don’t agree with, seeing as I didn’t do anything wrong, and I’ve already paid $350!
After my 2nd fitting, the dress is even worse. There are THREE full inches of space between my ribcage and the dress! I have always been the same size, a 2. There's no way I lost 3 inches around my ribcage in 10 months! Plus, the straps aren't at all even. In the back, one is an inch wide and the other 2 inches wide and curved. It fit better for alterations touched it. We have given them plenty of chances to fix it, and they refuse to see the serious defaults in this dress that are direct result of the alterations staff's work.
My mom and I have cried and begged and pleaded with them to make this right, and they refuse. What's worse is that even their corporate office won't help us, and they ignore our calls and never call us back to talk about the issue. Please save yourself the heartache and trouble, and take your money somewhere else. Taking $700 of a customer's hard-earned money and leaving them with no functional product is THEFT. Read less
Services Used: Dress & Attire
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sonya
Wedding:
5/28/2013
4.6/5.0
I found my perfect dress and alterations went smoothly in plenty of time.
I found my perfect dress and alterations went smoothly in plenty of time.
I found my perfect dress and alterations went smoothly in plenty of time. Read less
Services Used: Dress & Attire
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Helen
Wedding:
3/31/2013
5.0/5.0
Great selection, wonderful service. I was able to get everything in one place and it all arrived in plenty of time.
Great selection, wonderful service. I was able to get everything in one place and it all arrived in plenty of time.
Great selection, wonderful service. I was able to get everything in one place and it all arrived in plenty of time. Read less
Services Used: Dress & Attire
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batman3397
Wedding:
7/31/2010
5.0/5.0
I got my dress at Bridal warehouse and it was perfect. I believe my dress was the most beautiful one I have ever seen. They were very helpful there as well. The cost of my dress was 600 dollars which is very cheap for a wedding dress like mine. I urge everybody to try Bridal Warehouse for a wedding dress. I wasn't impressed with their bridesmaid dress and went somewhere else for those, but they have the best wedding gowns around town.
I got my dress at Bridal warehouse and it was perfect. I believe my dress was the most beautiful one I have ever seen. Read more...
I got my dress at Bridal warehouse and it was perfect. I believe my dress was the most beautiful one I have ever seen. They were very helpful there as well. The cost of my dress was 600 dollars which is very cheap for a wedding dress like mine. I urge everybody to try Bridal Warehouse for a wedding dress. I wasn't impressed with their bridesmaid dress and went somewhere else for those, but they have the best wedding gowns around town. Read less
Services Used: Dress & Attire
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Aellis
Wedding:
7/10/2010
0.8/5.0
Where to begin! I had 7 bridesmaids-all from out of town;2 bridesmaids couldn't even buy dresses because the employees kept arguing that they were wanting the wrong size so they bought the same dress from up North. All 5 of my other bridesmaid dresses were COMPLETELY the wrong size! They told me they were ordering my sister the smallest dress the company offered (which they told me was a 2) and she recieved a 6. I called to complain and the best they could tell me was "we will take care of everyone when they get their alterations". My sisters and mom's dresses did look nice after alterations.
I bought my wedding gown from them also-it was very beautiful and a good price! I took it in to have cups put in, the sides brought in a little and an underneath bustle. I took it to the first fitting and the man was late for my apt and when he came he smelt like pickles and cigarettes-not cool when they are all over your nice, clean wedding gown but at least he was nice. I called ahead to check the time of my second/final fitting as it's an 1 1/2 hr drive for me and no one said anything about any problems. When I got there they informed me my bustle wasn't done and I needed to come back "tomorrow"-this was a little over a week before my wedding. I was ticked because I even called and double checked and they didn't even tell me there was a problem. The guy told me to come back in 45 mins and he would have it done. When I came back my dress was brought in WAY to much and they didnt even take the time to color coordinate the bustle so we could figure it out. On this same day I bought wedding jewelry; the next day I went to hold it up to the dress and the earring was broke!
Make your own judgment about where to go but I can tell you this place caused me a lot of headache and upset bridesmaids!
Where to begin! I had 7 bridesmaids-all from out of town;2 bridesmaids couldn't even buy dresses because the employees Read more...
Where to begin! I had 7 bridesmaids-all from out of town;2 bridesmaids couldn't even buy dresses because the employees kept arguing that they were wanting the wrong size so they bought the same dress from up North. All 5 of my other bridesmaid dresses were COMPLETELY the wrong size! They told me they were ordering my sister the smallest dress the company offered (which they told me was a 2) and she recieved a 6. I called to complain and the best they could tell me was "we will take care of everyone when they get their alterations". My sisters and mom's dresses did look nice after alterations.
I bought my wedding gown from them also-it was very beautiful and a good price! I took it in to have cups put in, the sides brought in a little and an underneath bustle. I took it to the first fitting and the man was late for my apt and when he came he smelt like pickles and cigarettes-not cool when they are all over your nice, clean wedding gown but at least he was nice. I called ahead to check the time of my second/final fitting as it's an 1 1/2 hr drive for me and no one said anything about any problems. When I got there they informed me my bustle wasn't done and I needed to come back "tomorrow"-this was a little over a week before my wedding. I was ticked because I even called and double checked and they didn't even tell me there was a problem. The guy told me to come back in 45 mins and he would have it done. When I came back my dress was brought in WAY to much and they didnt even take the time to color coordinate the bustle so we could figure it out. On this same day I bought wedding jewelry; the next day I went to hold it up to the dress and the earring was broke!
Make your own judgment about where to go but I can tell you this place caused me a lot of headache and upset bridesmaids! Read less
Services Used: Dress & Attire
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tamtamberry
Wedding:
10/9/2009
3.3/5.0
Make sure you have plenty of time to plan everything.
Make sure you have plenty of time to plan everything.
Make sure you have plenty of time to plan everything. Read less
Services Used: Dress & Attire
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ilovejesus
Wedding:
8/11/2007
4.7/5.0
reasonable prices, beautiful dresses
reasonable prices, beautiful dresses
reasonable prices, beautiful dresses Read less
Services Used: Dress & Attire
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Tifancea
Wedding:
8/10/2007
5.0/5.0
I love my dress and everyone at Bridal Warehouse. My veil was mess-up and i found it the day of my wedding and they exchanged it for free because the new veil was more expensive.
I love my dress and everyone at Bridal Warehouse. My veil was mess-up and i found it the day of my wedding and they Read more...
I love my dress and everyone at Bridal Warehouse. My veil was mess-up and i found it the day of my wedding and they exchanged it for free because the new veil was more expensive. Read less
Services Used: Dress & Attire
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Sarah
Wedding:
8/4/2007
3.2/5.0
They were friendly and very helpful. My dress was three times more expensive just an hour away at another shop. So the prices are great.
They were friendly and very helpful. My dress was three times more expensive just an hour away at another shop. So the Read more...
They were friendly and very helpful. My dress was three times more expensive just an hour away at another shop. So the prices are great. Read less
Services Used: Dress & Attire
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Michelle
Wedding:
6/30/2007
4.0/5.0
I really liked Bridal Warehouse. Their workers are laidback and won't follow you around. This makes the place seem less professional and the workers less responsive, but I was ok with that. You can come in and out whenever you want instead of having to make an appointment. Their dresses are higher quality than some other stores I went to, but their prices are higher, too. I bought my wedding gown, veil, crinoline, bra, headpiece, shoes, and jewelry there. I also got my bridesmaids dresses there, and the guys rented their tuxes there. They just have wonderful products and are never too crowded. The workers seem to be young and trendy, always willing to come give their opinion if you ask, although the quality of service is sometimes lacking because they like to get chatty. They have smaller dressing rooms as well as a big open room with a ton of mirrors so you can bring as many people as you want to see your dress.
I really liked Bridal Warehouse. Their workers are laidback and won't follow you around. This makes the place seem less Read more...
I really liked Bridal Warehouse. Their workers are laidback and won't follow you around. This makes the place seem less professional and the workers less responsive, but I was ok with that. You can come in and out whenever you want instead of having to make an appointment. Their dresses are higher quality than some other stores I went to, but their prices are higher, too. I bought my wedding gown, veil, crinoline, bra, headpiece, shoes, and jewelry there. I also got my bridesmaids dresses there, and the guys rented their tuxes there. They just have wonderful products and are never too crowded. The workers seem to be young and trendy, always willing to come give their opinion if you ask, although the quality of service is sometimes lacking because they like to get chatty. They have smaller dressing rooms as well as a big open room with a ton of mirrors so you can bring as many people as you want to see your dress. Read less
Services Used: Dress & Attire, Jewelry
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Love in KY
Wedding:
6/2/2007
4.2/5.0
It is very helpful that you can buy dresses off the rack when you are close to the date and still do not have a dress.
It is very helpful that you can buy dresses off the rack when you are close to the date and still do not have a dress.
It is very helpful that you can buy dresses off the rack when you are close to the date and still do not have a dress. Read less
Services Used: Dress & Attire
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Jessica
Wedding:
8/2/2006
1.0/5.0
My mom (the bride) and I (maid of honor) stopped here to get accessories because they gave out a $75 off $89 accessories coupon. We went one day and picked out shoes and jewelry but ultimately decided to wait because my mom was getting an open heart necklace from her future mother in law and wanted to make sure she picked something that matched. We made sure to ask if the coupon was good and the person helping us said YES, as long as we spent at least $89.

When we came back, we decided to get both of our shoes there. We picked out two pairs of dyeable and were in the process of checking out. We had the coupon out the whole time so the clerk helping us could OBVIOUSLY see that we wanted to use it. When she rang everything up (which took her forever and she acted like she did not want to be there), she said it would be $140+ (for two pairs of ~$50 shoes and 2 dye processes). When we asked about the coupon, she said it was only good if you spent $89+ on ONE item. No where on the coupon did it say that. She even suggested that we pick out some jewelry over the coupon amount so we could use it. What a stupid suggestion! We wanted to SAVE money, not add to our total.

Rather than waste our time arguing, we went to David's Bridal and got 3 pairs of shoes (bride, MOH and flower girl) for under $100 including 2 dye processes.
My mom (the bride) and I (maid of honor) stopped here to get accessories because they gave out a $75 off $89 accessories Read more...
My mom (the bride) and I (maid of honor) stopped here to get accessories because they gave out a $75 off $89 accessories coupon. We went one day and picked out shoes and jewelry but ultimately decided to wait because my mom was getting an open heart necklace from her future mother in law and wanted to make sure she picked something that matched. We made sure to ask if the coupon was good and the person helping us said YES, as long as we spent at least $89.

When we came back, we decided to get both of our shoes there. We picked out two pairs of dyeable and were in the process of checking out. We had the coupon out the whole time so the clerk helping us could OBVIOUSLY see that we wanted to use it. When she rang everything up (which took her forever and she acted like she did not want to be there), she said it would be $140+ (for two pairs of ~$50 shoes and 2 dye processes). When we asked about the coupon, she said it was only good if you spent $89+ on ONE item. No where on the coupon did it say that. She even suggested that we pick out some jewelry over the coupon amount so we could use it. What a stupid suggestion! We wanted to SAVE money, not add to our total.

Rather than waste our time arguing, we went to David's Bridal and got 3 pairs of shoes (bride, MOH and flower girl) for under $100 including 2 dye processes. Read less
Services Used: Dress & Attire
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Tommie
Wedding:
7/15/2006
5.0/5.0
My dress was to die for. I knew it was the one when I first laid eyes on it. The girl that assisted me was awesome. She made me feel like a princess. And, the price was so reasonable. I would tell anyone to go there. Definitely beats David's Bridal by like 150%.
My dress was to die for. I knew it was the one when I first laid eyes on it. The girl that assisted me was awesome. She Read more...
My dress was to die for. I knew it was the one when I first laid eyes on it. The girl that assisted me was awesome. She made me feel like a princess. And, the price was so reasonable. I would tell anyone to go there. Definitely beats David's Bridal by like 150%. Read less
Services Used: Dress & Attire, Jewelry
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Anonymous
Wedding:
1+ year ago
5.0/5.0
The consultant I had was wonderful. When searching for my dress, I went in with a lot of "I may like" and she pulled several dresses that helped me find the one. She was very patient and never once did I feel like a burden. Overall, it was a pleasant experience. When searching for bridesmaid dresses, the store was also very accommodating and helpful.
The consultant I had was wonderful. When searching for my dress, I went in with a lot of "I may like" and she pulled Read more...
The consultant I had was wonderful. When searching for my dress, I went in with a lot of "I may like" and she pulled several dresses that helped me find the one. She was very patient and never once did I feel like a burden. Overall, it was a pleasant experience. When searching for bridesmaid dresses, the store was also very accommodating and helpful. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Wonderful store and ladies to work with. Found my perfect dress!
Wonderful store and ladies to work with. Found my perfect dress!
Wonderful store and ladies to work with. Found my perfect dress! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.7/5.0
My gown was beautifully made staff was very helpful and process was simple!
My gown was beautifully made staff was very helpful and process was simple!
My gown was beautifully made staff was very helpful and process was simple! Read less
Services Used: Dress & Attire
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Amy
Wedding:
6/30/2001
4.8/5.0
I was extremely satisfied with the selection & help. I was a little upset because I wasn't contacted when my bridesmaid's dresses were discontinued before all my girls dresses had been ordered. But everything worked out in the end. Make sure to work with one girl, preferably the manager & ask her as many questions as possible. We ended up purchasing everything from them, the tuxes, my dress, the bridesmaid's dresses, my veil, & my crinoline. Overall a very positive experience!!!
I was extremely satisfied with the selection & help. I was a little upset because I wasn't contacted when my bridesmaid's Read more...
I was extremely satisfied with the selection & help. I was a little upset because I wasn't contacted when my bridesmaid's dresses were discontinued before all my girls dresses had been ordered. But everything worked out in the end. Make sure to work with one girl, preferably the manager & ask her as many questions as possible. We ended up purchasing everything from them, the tuxes, my dress, the bridesmaid's dresses, my veil, & my crinoline. Overall a very positive experience!!! Read less
Services Used: Dress & Attire
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