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Bridal warehouse

Louisville , KY

LOCATION

Louisville, KY US
Please let this vendor know that you found them on the WeddingWire Network.
Dress & Attire

REVIEWS

4.2
out of 5.0
4.1/5.0
4.1/5.0
4.3/5.0
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4.2/5.0
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Brittany
Wedding:
10/21/2016
4.6/5.0
After another vendor-who-shall-not-be-named was quite rude to me during my visit, I decided to check out some alternative vendors and scheduled an appointment to visit Bridal Warehouse. I'd never visited them before but they were SO WORTH IT! I tried on so many gorgeous gowns that were a fraction of the price at other retailers, and ended up finding my perfect wedding dress for less than $200. I was really impressed with the staff and the level of customer service provided at Bridal Warehouse both times. They even scheduled a 2nd appointment for me at the last minute so I could try on a few gowns again before making my final decision on which dress to buy. My bridesmaids were so thrilled with the dress selection, price and customer service that some of them have become clients of Bridal Warehouse as well. Don't just go to the most popular, mainstream dress outlet. Get your bridal gown from a place that really cares about quality, price and its clients. Save the stress, the hassle and the money by going to Bridal Warehouse!
After another vendor-who-shall-not-be-named was quite rude to me during my visit, I decided to check out some alternative Read more...
After another vendor-who-shall-not-be-named was quite rude to me during my visit, I decided to check out some alternative vendors and scheduled an appointment to visit Bridal Warehouse. I'd never visited them before but they were SO WORTH IT! I tried on so many gorgeous gowns that were a fraction of the price at other retailers, and ended up finding my perfect wedding dress for less than $200. I was really impressed with the staff and the level of customer service provided at Bridal Warehouse both times. They even scheduled a 2nd appointment for me at the last minute so I could try on a few gowns again before making my final decision on which dress to buy. My bridesmaids were so thrilled with the dress selection, price and customer service that some of them have become clients of Bridal Warehouse as well. Don't just go to the most popular, mainstream dress outlet. Get your bridal gown from a place that really cares about quality, price and its clients. Save the stress, the hassle and the money by going to Bridal Warehouse! Read less
Services Used: Dress & Attire
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payton
Wedding:
8/12/2016
0.5/5.0
Girls, DO NOT get your bridesmaids, MOB, wedding gown, etc. from this location unless you want to have a NIGHTMARE. I have 7 bridesmaids. 6 got measured for their gowns at this louisville location and one got her measurements done at the Etown location at a later date. The dresses came in last week and ALL 6 bridesmaids who were fitted in louisville received gowns that were 1 or more sizes too large. Ever. Single. One. The girl who was measured in Etown... Her dress fit like a glove! All 6 bridesmaid dresses needing SIGNIFICANT alterations is more than just a coincidence. I called USA Bridal louisville and they did not offer us ANYTHING. No free alterations, discounts, or re-orders on the dresses. They did not admit fault that my girls were CLEARLY measured wrong and denied us anything. Now ladies, when you measure here, you must sign to your size in a contract. THIS is where they got us. We signed to these sizes because were under the impression that the USA bridal employees actually KNEW HOW TO DO THEIR JOB. Clearly, they do not know how to measure people. Please, Please, Please do not use USA bridal for your wedding needs. They will only give you a headache.
Girls, DO NOT get your bridesmaids, MOB, wedding gown, etc. from this location unless you want to have a NIGHTMARE. I have Read more...
Girls, DO NOT get your bridesmaids, MOB, wedding gown, etc. from this location unless you want to have a NIGHTMARE. I have 7 bridesmaids. 6 got measured for their gowns at this louisville location and one got her measurements done at the Etown location at a later date. The dresses came in last week and ALL 6 bridesmaids who were fitted in louisville received gowns that were 1 or more sizes too large. Ever. Single. One. The girl who was measured in Etown... Her dress fit like a glove! All 6 bridesmaid dresses needing SIGNIFICANT alterations is more than just a coincidence. I called USA Bridal louisville and they did not offer us ANYTHING. No free alterations, discounts, or re-orders on the dresses. They did not admit fault that my girls were CLEARLY measured wrong and denied us anything. Now ladies, when you measure here, you must sign to your size in a contract. THIS is where they got us. We signed to these sizes because were under the impression that the USA bridal employees actually KNEW HOW TO DO THEIR JOB. Clearly, they do not know how to measure people. Please, Please, Please do not use USA bridal for your wedding needs. They will only give you a headache. Read less
Services Used: Dress & Attire
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Jessie
Wedding:
9/26/2015
4.7/5.0
I had been to this particular store before, but for prom dresses not bridal. I had not expected customer service as great as it was. They made me feel welcome and at home. They patiently worked with me as I explained what I wanted for my bridesmaids and wanted. They found exactly what I wanted! I also got my shoes there, which they did not h ave in my size so the representative that I was working with called the store a couple towns over and had them ordered and dyed for me I wanted blue) so that I wouldn't have to travel out of my way. Only bad thing was they were a little short staffed.
I had been to this particular store before, but for prom dresses not bridal. I had not expected customer service as great Read more...
I had been to this particular store before, but for prom dresses not bridal. I had not expected customer service as great as it was. They made me feel welcome and at home. They patiently worked with me as I explained what I wanted for my bridesmaids and wanted. They found exactly what I wanted! I also got my shoes there, which they did not h ave in my size so the representative that I was working with called the store a couple towns over and had them ordered and dyed for me I wanted blue) so that I wouldn't have to travel out of my way. Only bad thing was they were a little short staffed. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.6/5.0
They have so many beautiful dresses in several price ranges. The associate that helped me was great and didn't try to talk me into a higher price range, which I had a problem with at other places. The only thing I can say bad about Bridal Warehouse is that they were suppose to do a reminder call about the fitting I scheduled. They did not. I just think that if they are suppose to and tell you that they will then they should.
They have so many beautiful dresses in several price ranges. The associate that helped me was great and didn't try to talk Read more...
They have so many beautiful dresses in several price ranges. The associate that helped me was great and didn't try to talk me into a higher price range, which I had a problem with at other places. The only thing I can say bad about Bridal Warehouse is that they were suppose to do a reminder call about the fitting I scheduled. They did not. I just think that if they are suppose to and tell you that they will then they should. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.8/5.0
The woman I worked with a Bridal Warehouse was absolutely amazing. She made my experience dress shopping just as if you would see in a movie. It was wonderful and she never tried to get me to purchase additional accessories or force her opinions on me. I have referred all of my friends who had weddings and they also had the same experience. Also, the dress selection is the best I have seen in the Louisville area. Highly recommend.
The woman I worked with a Bridal Warehouse was absolutely amazing. She made my experience dress shopping just as if you Read more...
The woman I worked with a Bridal Warehouse was absolutely amazing. She made my experience dress shopping just as if you would see in a movie. It was wonderful and she never tried to get me to purchase additional accessories or force her opinions on me. I have referred all of my friends who had weddings and they also had the same experience. Also, the dress selection is the best I have seen in the Louisville area. Highly recommend. Read less
Services Used: Dress & Attire
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SarahsoontobeHarper
Wedding:
4/11/2015
4.4/5.0
Staff was very helpful and made me feel welcome and excited about choosing my wedding dress. My dress arrived very soon after ordering and in perfect condition! Satisfied customer!
Staff was very helpful and made me feel welcome and excited about choosing my wedding dress. My dress arrived very soon Read more...
Staff was very helpful and made me feel welcome and excited about choosing my wedding dress. My dress arrived very soon after ordering and in perfect condition! Satisfied customer! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.8/5.0
absolutely love my dress. girl i worked with seemed a little young but was very helpful. decently priced, great quality!
absolutely love my dress. girl i worked with seemed a little young but was very helpful. decently priced, great quality!
absolutely love my dress. girl i worked with seemed a little young but was very helpful. decently priced, great quality! Read less
Services Used: Dress & Attire
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Madison
Wedding:
12/27/2014
4.9/5.0
Bridal warehouse has a great selection of bridal gowns and also fantastic service. They have so much inventory it might be overwhelming for some but if you know what you're looking for, it's definitely the place for you. To avoid the crowd, go as soon as they open - 10am. You will have one on one service but never feel pressured to buy a gown. By the time I bought my dress and attire for other bridal party members, all of the sales associates knew my name. They are fantastic.
A great aspect about the large inventory is that you get to try on the dress you want in YOUR size, without having to get measured for the order. This way you know you are getting the correct size.
If you purchase your dress from bridal warehouse, you receive 20% off bridesmaid dresses, flower girl dresses, any accessories, and the guys attire from the attached store next door. The suits available to rent are of great quality and value. Overall I had a fantastic experience with bridal warehouse. They are very easy to work with and truly care about their customers.
Bridal warehouse has a great selection of bridal gowns and also fantastic service. They have so much inventory it might be Read more...
Bridal warehouse has a great selection of bridal gowns and also fantastic service. They have so much inventory it might be overwhelming for some but if you know what you're looking for, it's definitely the place for you. To avoid the crowd, go as soon as they open - 10am. You will have one on one service but never feel pressured to buy a gown. By the time I bought my dress and attire for other bridal party members, all of the sales associates knew my name. They are fantastic.
A great aspect about the large inventory is that you get to try on the dress you want in YOUR size, without having to get measured for the order. This way you know you are getting the correct size.
If you purchase your dress from bridal warehouse, you receive 20% off bridesmaid dresses, flower girl dresses, any accessories, and the guys attire from the attached store next door. The suits available to rent are of great quality and value. Overall I had a fantastic experience with bridal warehouse. They are very easy to work with and truly care about their customers. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
4.8/5.0
They were very busy the first time I went dress shopping. I ended up going back on a day they were not busy and everyone was great! The employees were extremely helpful.
They were very busy the first time I went dress shopping. I ended up going back on a day they were not busy and everyone Read more...
They were very busy the first time I went dress shopping. I ended up going back on a day they were not busy and everyone was great! The employees were extremely helpful. Read less
Services Used: Dress & Attire
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Mrs.LauraBiles
Wedding:
12/13/2014
5.0/5.0
My consultant was the best, helped me find the dress that not only pleased me but got the reaction I wanted from my parents. They also were on top of things with my alterations and bustle.
My consultant was the best, helped me find the dress that not only pleased me but got the reaction I wanted from my Read more...
My consultant was the best, helped me find the dress that not only pleased me but got the reaction I wanted from my parents. They also were on top of things with my alterations and bustle. Read less
Services Used: Dress & Attire
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