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Bridal warehouse

Louisville , KY

LOCATION

Louisville , KY US (map)
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Dress & Attire

REVIEWS

4.2
out of 5.0
4.2/5.0
4.1/5.0
4.2/5.0
4.4/5.0
4.2/5.0
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Jessica
Wedding:
5/16/2015
4.7/5.0
I had been to this particular store before, but for prom dresses not bridal. I had not expected customer service as great as it was. They made me feel welcome and at home. They patiently worked with me as I explained what I wanted for my bridesmaids and wanted. They found exactly what I wanted! I also got my shoes there, which they did not h ave in my size so the representative that I was working with called the store a couple towns over and had them ordered and dyed for me I wanted blue) so that I wouldn't have to travel out of my way. Only bad thing was they were a little short staffed.
I had been to this particular store before, but for prom dresses not bridal. I had not expected customer service as great Read more...
I had been to this particular store before, but for prom dresses not bridal. I had not expected customer service as great as it was. They made me feel welcome and at home. They patiently worked with me as I explained what I wanted for my bridesmaids and wanted. They found exactly what I wanted! I also got my shoes there, which they did not h ave in my size so the representative that I was working with called the store a couple towns over and had them ordered and dyed for me I wanted blue) so that I wouldn't have to travel out of my way. Only bad thing was they were a little short staffed. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
4.8/5.0
absolutely love my dress. girl i worked with seemed a little young but was very helpful. decently priced, great quality!
absolutely love my dress. girl i worked with seemed a little young but was very helpful. decently priced, great quality!
absolutely love my dress. girl i worked with seemed a little young but was very helpful. decently priced, great quality! Read less
Services Used: Dress & Attire
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Jennifer
Wedding:
10/11/2014
4.6/5.0
My bridesmaids and I bought our dresses from bridal warehouse. We love the quality of our dresses as well as the price.

The only issue I ran in to was bringing bridesmaids to look/order/try on. When I went to find my dress, they were there every moment of the way. When my bridesmaids came to try on, we had to find and pull everything ourselves, figure out how some of the dresses worked, etc.

But, overall, I still recommend Bridal Warehouse with the understanding that you have to be attentive to your bridesmaids because they will not.
My bridesmaids and I bought our dresses from bridal warehouse. We love the quality of our dresses as well as the Read more...
My bridesmaids and I bought our dresses from bridal warehouse. We love the quality of our dresses as well as the price.

The only issue I ran in to was bringing bridesmaids to look/order/try on. When I went to find my dress, they were there every moment of the way. When my bridesmaids came to try on, we had to find and pull everything ourselves, figure out how some of the dresses worked, etc.

But, overall, I still recommend Bridal Warehouse with the understanding that you have to be attentive to your bridesmaids because they will not. Read less
Services Used: Dress & Attire
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Erin
Wedding:
9/20/2014
4.4/5.0
My experience at Bridal Warehouse was just what I had imagined. It was packed with people which I thought just made it more exciting because not only was your family ooooing and awing when you came out but the whole place was. They were very accommodating on an extremely busy day, first they lost my reservation but they let me stay anyway and then I decided at the last minute to do my bridesmaids while I was there and they worked everybody in. I wish I could remember the lady who helped me try on dresses because she was fantastic. She listened to what I wanted and brought back dress after dress after dress until will found the perfect one. I thought they had a fantastic selection and reasonable prices especially if you bundle all the accessories with your dress. My dress wasn't suppose to come in for 5 months and it came in two weeks so I was very happy about that. I really don't have anything negative to say...it was a great experience.
My experience at Bridal Warehouse was just what I had imagined. It was packed with people which I thought just made it Read more...
My experience at Bridal Warehouse was just what I had imagined. It was packed with people which I thought just made it more exciting because not only was your family ooooing and awing when you came out but the whole place was. They were very accommodating on an extremely busy day, first they lost my reservation but they let me stay anyway and then I decided at the last minute to do my bridesmaids while I was there and they worked everybody in. I wish I could remember the lady who helped me try on dresses because she was fantastic. She listened to what I wanted and brought back dress after dress after dress until will found the perfect one. I thought they had a fantastic selection and reasonable prices especially if you bundle all the accessories with your dress. My dress wasn't suppose to come in for 5 months and it came in two weeks so I was very happy about that. I really don't have anything negative to say...it was a great experience. Read less
Services Used: Dress & Attire
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Amber
Wedding:
9/5/2014
4.7/5.0
I had my dress altered here and they were amazing! They give you one on one attention no matter how busy they are. The work was beautiful and my dress fits perfectly, and it was a really reasonable price compared to other places I called.
I had my dress altered here and they were amazing! They give you one on one attention no matter how busy they are. The Read more...
I had my dress altered here and they were amazing! They give you one on one attention no matter how busy they are. The work was beautiful and my dress fits perfectly, and it was a really reasonable price compared to other places I called. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
1.1/5.0
I would not recommend getting a dress from this business. The staff is rude. They try to talk their way out of stuff. If they promise to fix anything, they refuse to write down the promise. They tell you lies to get you to buy a dress.For example, I was told i would receive 20% off ALL accesssories and it was only off jewelry and garters.
I would not recommend getting a dress from this business. The staff is rude. They try to talk their way out of stuff. If Read more...
I would not recommend getting a dress from this business. The staff is rude. They try to talk their way out of stuff. If they promise to fix anything, they refuse to write down the promise. They tell you lies to get you to buy a dress.For example, I was told i would receive 20% off ALL accesssories and it was only off jewelry and garters. Read less
Services Used: Dress & Attire
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Lakeisha and Deanna
Wedding:
6/14/2014
5.0/5.0
After I tried on about 50 dresses the customer service never changed...they tended to me as if I was a 1st time client...my gown is beautiful and veil is beautiful
After I tried on about 50 dresses the customer service never changed...they tended to me as if I was a 1st time Read more...
After I tried on about 50 dresses the customer service never changed...they tended to me as if I was a 1st time client...my gown is beautiful and veil is beautiful Read less
Services Used: Dress & Attire
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Private User
Wedding:
5/17/2014
4.7/5.0
I had visited this store on an off day just browsing after hearing about a trunk show that was coming up and did not have the best service possible but they certainly made up for it the second time I shopped. They guided me to the Plus size section offered to help but I was nervous so I found one dress I wanted to try on and they helped me in it and that's when the tears started. They won me over with a full crew styling me. Since the one off the rack fit me so well I opted to purchase that one and even got a 10% discount. Online shopping with BridalWarehouse is easy and difficult. They have a huge base to order from but the selection in store is not what it should be.
I had visited this store on an off day just browsing after hearing about a trunk show that was coming up and did not have Read more...
I had visited this store on an off day just browsing after hearing about a trunk show that was coming up and did not have the best service possible but they certainly made up for it the second time I shopped. They guided me to the Plus size section offered to help but I was nervous so I found one dress I wanted to try on and they helped me in it and that's when the tears started. They won me over with a full crew styling me. Since the one off the rack fit me so well I opted to purchase that one and even got a 10% discount. Online shopping with BridalWarehouse is easy and difficult. They have a huge base to order from but the selection in store is not what it should be. Read less
Services Used: Dress & Attire
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Private User
Wedding:
3/29/2014
4.7/5.0
Bethenny was so helpful and sweet! I bought my wedding dress and all bridesmaid dresses here. I also had alterations done for my wedding dress. I had a great experience, and did not have any trouble. Thank you so much for all the hard work!
Bethenny was so helpful and sweet! I bought my wedding dress and all bridesmaid dresses here. I also had alterations done Read more...
Bethenny was so helpful and sweet! I bought my wedding dress and all bridesmaid dresses here. I also had alterations done for my wedding dress. I had a great experience, and did not have any trouble. Thank you so much for all the hard work! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
I am a plus-sized bride with big dreams and a small wallet. I found the dress of my dreams at Bridal Warehouse for 1/2 the price I expected to pay. My sales clerk was helpful and friendly. The staff and I actually sang together as I checked out. If you want to be the center of attention at a salon with fru-fru décor, this may not be the place for you, but it was great for me.
I am a plus-sized bride with big dreams and a small wallet. I found the dress of my dreams at Bridal Warehouse for 1/2 the Read more...
I am a plus-sized bride with big dreams and a small wallet. I found the dress of my dreams at Bridal Warehouse for 1/2 the price I expected to pay. My sales clerk was helpful and friendly. The staff and I actually sang together as I checked out. If you want to be the center of attention at a salon with fru-fru décor, this may not be the place for you, but it was great for me. Read less
Services Used: Dress & Attire
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Samantha
Wedding:
10/19/2013
3.6/5.0
The place was a little high in price, but their dresses were more gorgeous than any other place we looked. My sales lady was just ok- not stellar, but with the help of my family, we found the perfect dress.
The place was a little high in price, but their dresses were more gorgeous than any other place we looked. My sales lady Read more...
The place was a little high in price, but their dresses were more gorgeous than any other place we looked. My sales lady was just ok- not stellar, but with the help of my family, we found the perfect dress. Read less
Services Used: Dress & Attire
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Jessica
Wedding:
8/24/2013
3.6/5.0
I absolutely loved my dress but my problem was with the bridesmaids dresses and with their counterpart tuxedo avenue and the tuxes for my dad and husband. My dad had to get fitted twice because they lost his measurements and when he went to pick up his tux the coat was still WAY wrong! As far as the bridesmaids you should not think your dress will be pressed before pickup. They want to charge another $25-$35 dollars for that unless you have to have alterations then its free. My suggestion is go to your local dry cleaner and pay the $5-$10. Poor value and mostly unhelpful staff!
I absolutely loved my dress but my problem was with the bridesmaids dresses and with their counterpart tuxedo avenue and Read more...
I absolutely loved my dress but my problem was with the bridesmaids dresses and with their counterpart tuxedo avenue and the tuxes for my dad and husband. My dad had to get fitted twice because they lost his measurements and when he went to pick up his tux the coat was still WAY wrong! As far as the bridesmaids you should not think your dress will be pressed before pickup. They want to charge another $25-$35 dollars for that unless you have to have alterations then its free. My suggestion is go to your local dry cleaner and pay the $5-$10. Poor value and mostly unhelpful staff! Read less
Services Used: Dress & Attire
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