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Bridal World

Golden , CO
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LOCATION

Golden, CO US

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Dress & Attire

REVIEWS

1.5
out of 5.0
1.4/5.0
1.3/5.0
1.3/5.0
1.9/5.0
1.8/5.0
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Heather
Wedding:
10/4/2008
1.8/5.0
Although I found my dream wedding dress here--this place was my biggest nightmare compared to all the different vendors I worked with. Everyone in the store is completely unorganized and never has a clue where to find information. There is no system. Even my bridesmaids commented on how they were worried they wouldn't get their dress because the staff always seemed confused. We spent a lot of money with this store & I was disrespected on several occasions. And--if you expect them to call you back just because they say they will--forget it. You have to call over and over again to the point where you feel as though you are being the pest because they do not believe in returning calls. Everything ended up working out with the dresses--but this was by far the worst customer service I have ever experienced.
Although I found my dream wedding dress here--this place was my biggest nightmare compared to all the different vendors I Read more...
Although I found my dream wedding dress here--this place was my biggest nightmare compared to all the different vendors I worked with. Everyone in the store is completely unorganized and never has a clue where to find information. There is no system. Even my bridesmaids commented on how they were worried they wouldn't get their dress because the staff always seemed confused. We spent a lot of money with this store & I was disrespected on several occasions. And--if you expect them to call you back just because they say they will--forget it. You have to call over and over again to the point where you feel as though you are being the pest because they do not believe in returning calls. Everything ended up working out with the dresses--but this was by far the worst customer service I have ever experienced. Read less
Services Used: Dress & Attire
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