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Demetrios

CONTACT US
CONTACT US

LOCATION

Macy's Bridal Salon by Demetrios, Route 38 & Haddonfield Rd
Cherry Hill, NJ 08002 US (map)

WEBSITE

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ABOUT US

In 1980, Demetrios’ dream of owning his own company became a reality. He purchased Ilissa Bridals of New York. Virtually overnight, he turned this small unknown business into a thriving... Read more
In 1980, Demetrios’ dream of owning his own company became a reality. He purchased Ilissa Bridals of New York. Virtually overnight, he turned this small unknown business into a thriving international company. Bridal boutiques, including his own Brides by Demetrios salons, throughout the world proudly sell Demetrios gowns. Today, the Demetrios brand is a prestigious leader in bridal fashion. Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Flower Girls, Mother of the Bride, Mother of the Groom
Which of the following items do you offer?
Garters, Hair Accessories, Jewelry, Veils

REVIEWS

4.0
out of 5.0
4.0/5.0
4.0/5.0
4.1/5.0
4.1/5.0
3.9/5.0
Sort by
Default vendor profile pic
Anonymous
Wedding:
Recently Married
0.9/5.0
Buyers beware!!! Demetrios Bridal Smithaven mall. 8 months to get in a mother of the bride dress: wrong dress, wrong color and didn't arrive with enough time for the store to do alterations; they told my mom to go elsewhere.
Buyers beware!!! Demetrios Bridal Smithaven mall. 8 months to get in a mother of the bride dress: wrong dress, wrong color Read more...
Buyers beware!!! Demetrios Bridal Smithaven mall. 8 months to get in a mother of the bride dress: wrong dress, wrong color and didn't arrive with enough time for the store to do alterations; they told my mom to go elsewhere. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
Recently Married
2.3/5.0
If you'd like to see your wedding dress more than one month before your wedding date, I would strongly recommend looking elsewhere. If you think the business will own up to its mistakes and do right by you as a consumer, think again. If you're looking for peace of mind, this isn't the place for you.

Angela supported me in my search for a wedding dress in January. She was great - I found the dress and placed an order by mid-February for my wedding on September 3rd. I was told it would arrive by mid-June. I followed up in mid-June and was told my dress would arrive by mid-July, without an explanation.

It's now July 28th and I have been getting mixed messages from the bridal salon manager, Julio, since following up on the 22nd. First, I was told there was an issue with production and I would have an update by Monday the 25th. After not hearing back, it took three emails and two phone calls to get an email response stating that my dress "should be in within the first and second week of August." I have a very difficult time believing this to be true given that an associate told me today that a tracking number didn't even exist for my order. I have an email out to see if they can guarantee that my dress will arrive in time for the wedding - my hopes are not high.

Given that I had a well recommended tailor willing to do my alterations at a minimal cost, I was pretty excited, but with the time constraint I will no longer be able to use that tailor. As a result, I requested to have Demetrios waive the fees for alterations as this was an issue created by their business. I was told the alterations department ran separate and could not waive the fees, but he COULD guarantee some sort of discount. So, which is it? Can or can they not make decisions on behalf of the alterations department? This has by far been the worst experience throughout the wedding process and I cannot wait to cut ties with Demetrios.
If you'd like to see your wedding dress more than one month before your wedding date, I would strongly recommend looking Read more...
If you'd like to see your wedding dress more than one month before your wedding date, I would strongly recommend looking elsewhere. If you think the business will own up to its mistakes and do right by you as a consumer, think again. If you're looking for peace of mind, this isn't the place for you.

Angela supported me in my search for a wedding dress in January. She was great - I found the dress and placed an order by mid-February for my wedding on September 3rd. I was told it would arrive by mid-June. I followed up in mid-June and was told my dress would arrive by mid-July, without an explanation.

It's now July 28th and I have been getting mixed messages from the bridal salon manager, Julio, since following up on the 22nd. First, I was told there was an issue with production and I would have an update by Monday the 25th. After not hearing back, it took three emails and two phone calls to get an email response stating that my dress "should be in within the first and second week of August." I have a very difficult time believing this to be true given that an associate told me today that a tracking number didn't even exist for my order. I have an email out to see if they can guarantee that my dress will arrive in time for the wedding - my hopes are not high.

Given that I had a well recommended tailor willing to do my alterations at a minimal cost, I was pretty excited, but with the time constraint I will no longer be able to use that tailor. As a result, I requested to have Demetrios waive the fees for alterations as this was an issue created by their business. I was told the alterations department ran separate and could not waive the fees, but he COULD guarantee some sort of discount. So, which is it? Can or can they not make decisions on behalf of the alterations department? This has by far been the worst experience throughout the wedding process and I cannot wait to cut ties with Demetrios. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
Recently Married
5.0/5.0
Brides by Demetrios has the perfect staff, the perfect experience, the perfect dresses,at the perfect price. I love this store
Brides by Demetrios has the perfect staff, the perfect experience, the perfect dresses,at the perfect price. I love this Read more...
Brides by Demetrios has the perfect staff, the perfect experience, the perfect dresses,at the perfect price. I love this store Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
Recently Married
1.2/5.0
I would highly discourage anyone from purchasing any items from Demetrios. The company is very dishonest and misleading with information. I recently bought my bridesmaid dresses from this corporation, and after waiting months without hearing anything, I found that the store closed without any notification to brides. They ended up using their Chicago store to fill my order, which delayed everything. The dresses arrived three-four weeks AFTER the date that was promised. Additionally, they say their guarantee is that your will have your dress by your wedding date, but can come in within the WEEK of your wedding. If this was told to me prior to making our purchase, I would have gone with another store. I am extremely dissatisfied with their customer service, store policies, and their lack of honesty.
I would highly discourage anyone from purchasing any items from Demetrios. The company is very dishonest and misleading Read more...
I would highly discourage anyone from purchasing any items from Demetrios. The company is very dishonest and misleading with information. I recently bought my bridesmaid dresses from this corporation, and after waiting months without hearing anything, I found that the store closed without any notification to brides. They ended up using their Chicago store to fill my order, which delayed everything. The dresses arrived three-four weeks AFTER the date that was promised. Additionally, they say their guarantee is that your will have your dress by your wedding date, but can come in within the WEEK of your wedding. If this was told to me prior to making our purchase, I would have gone with another store. I am extremely dissatisfied with their customer service, store policies, and their lack of honesty. Read less
Services Used: Dress & Attire
Default vendor profile pic
Kristin
Wedding:
10/1/2016
1.6/5.0
I loved my dress, but the service AFTER my dress had been purchased was HORRIBLE. I ordered my dress from the Albuquerque store in April for my wedding on 10- 1-16. I was assured that I was well within the timeline of ordering with no rush. In June or July, I was informed that the Albuquerque store would be closing and I would be working with the Scottsdale store. That would've been nice to know BEFORE I ordered, so I could've taken that into consideration. Nonetheless, it happened, and AGAIN, I was assured that everything would be "just fine" and my order would not be affected whatsoever. I was still PROMISED that my dress would be ready to pick up in mid-August. Okay, fast forward to early September. I was being patient. At this time I'm dealing with Scottsdale, AZ store with Angela - the store manager. I live in a rural community about 120 miles from Albuquerque, NM. Stressful enough. Again, she PROMISED me that my dress would arrive "SOON". She would not tell me what "SOON" meant, but PROMISED it would be soon. Mid-September, still nothing. My wedding was October, 1st, 2016!!!!!! Angela was very impatient with me every time I would call. At that point, I was calling daily because "SOON" just wasn't working for me anymore. My dress FINALLY arrived IN ALBUQUERQUE 10 DAYS before my wedding. At that point I HAD to use their seamstress because it was SO CLOSE to my wedding date, I didn't have a choice. Had my dress arrived when it was PROMISED, I had my own seamstress in my hometown that WAS NOT going to charge $300. Again, Angela was very impatient with me. I requested on many occasions to be compensated, not by any sort of refund, but AT THE VERY LEAST, for alterations to be covered by the store, given the delay and the obvious need for rushed services. Angela never game me a straight answer BUT, 2 days before the wedding had one of her store associates call to tell me that alterations were NOT covered and said "it was never discussed", which is a blatant LIE!!!!
I loved my dress, but the service AFTER my dress had been purchased was HORRIBLE. I ordered my dress from the Albuquerque Read more...
I loved my dress, but the service AFTER my dress had been purchased was HORRIBLE. I ordered my dress from the Albuquerque store in April for my wedding on 10- 1-16. I was assured that I was well within the timeline of ordering with no rush. In June or July, I was informed that the Albuquerque store would be closing and I would be working with the Scottsdale store. That would've been nice to know BEFORE I ordered, so I could've taken that into consideration. Nonetheless, it happened, and AGAIN, I was assured that everything would be "just fine" and my order would not be affected whatsoever. I was still PROMISED that my dress would be ready to pick up in mid-August. Okay, fast forward to early September. I was being patient. At this time I'm dealing with Scottsdale, AZ store with Angela - the store manager. I live in a rural community about 120 miles from Albuquerque, NM. Stressful enough. Again, she PROMISED me that my dress would arrive "SOON". She would not tell me what "SOON" meant, but PROMISED it would be soon. Mid-September, still nothing. My wedding was October, 1st, 2016!!!!!! Angela was very impatient with me every time I would call. At that point, I was calling daily because "SOON" just wasn't working for me anymore. My dress FINALLY arrived IN ALBUQUERQUE 10 DAYS before my wedding. At that point I HAD to use their seamstress because it was SO CLOSE to my wedding date, I didn't have a choice. Had my dress arrived when it was PROMISED, I had my own seamstress in my hometown that WAS NOT going to charge $300. Again, Angela was very impatient with me. I requested on many occasions to be compensated, not by any sort of refund, but AT THE VERY LEAST, for alterations to be covered by the store, given the delay and the obvious need for rushed services. Angela never game me a straight answer BUT, 2 days before the wedding had one of her store associates call to tell me that alterations were NOT covered and said "it was never discussed", which is a blatant LIE!!!! Read less
Services Used: Dress & Attire
Default vendor profile pic
kait
Wedding:
9/18/2016
2.9/5.0
I bought a veil here on sale. The consultant was kind and helpful and was not pushy. However it took a really long time for the veil to be complete. I kept calling on the days it as supposed to be done and each time I would be on hold for a long time while the consultants looked up my order. Each time they would tell me "I will call the supplier and see whats up and call you back" and never did I get a call back as promised. Eventually it came in and I was happy with the quality.
I bought a veil here on sale. The consultant was kind and helpful and was not pushy. However it took a really long time Read more...
I bought a veil here on sale. The consultant was kind and helpful and was not pushy. However it took a really long time for the veil to be complete. I kept calling on the days it as supposed to be done and each time I would be on hold for a long time while the consultants looked up my order. Each time they would tell me "I will call the supplier and see whats up and call you back" and never did I get a call back as promised. Eventually it came in and I was happy with the quality. Read less
Services Used: Dress & Attire
130x130 sq 1450636336 115dcc98eb5c2d4b ken and heather
Heather
Wedding:
9/3/2016
0.7/5.0
At first our experience with the shop in the Macy's at Herald Sq. in Manhattan was exceptional. My mother, sister and I were shopping for mother of the bride and 2 maid of honor dresses. I had a rough idea in mind and the woman who helped us really helped the look come together. But after that first day is when the wonderful wore off. As the wedding date neared, we contacted the store many times inquiring about the status of the dresses. They gave us conflicting answers and reported delay after delay. My mom's calls and emails were met with evasive lies and rude responses. We'd purchased/ordered the dresses in February, 3 total. We were told we'd have the dresses at least 4 weeks before my date of Sept 3. Early August we were still waiting with no definite date that we'd have the dresses. One person who answered the phone said that this was normal and we should be patient, another said wow, these are really late, and agreed to wave the fee for my sister's alterations. Finally the dresses arrived 2 weeks before the wedding! My sister went to get to a simple hem on the dress and they charged her, denying the offer to cover the cost of alterations. Then they dragged their feet completing the alterations. She literally got her completed dress the day she left on the train from NYC to come upstate for my wedding, 2 days before the event! Ultimately, we got them, by the skin of our teeth. They were beautiful and completed the look and color scheme I'd wanted. BUT the headache and hassle they put us through for months was NOT worth it. We thought that shopping at Macy's, in NY, we'd have a great experience. DON'T BE FOOLED!! No matter how nice a dress may be, inept, rude, dishonest and stressful sales experience just isn't worth it. A bride's got enough to stress about.
At first our experience with the shop in the Macy's at Herald Sq. in Manhattan was exceptional. My mother, sister and I Read more...
At first our experience with the shop in the Macy's at Herald Sq. in Manhattan was exceptional. My mother, sister and I were shopping for mother of the bride and 2 maid of honor dresses. I had a rough idea in mind and the woman who helped us really helped the look come together. But after that first day is when the wonderful wore off. As the wedding date neared, we contacted the store many times inquiring about the status of the dresses. They gave us conflicting answers and reported delay after delay. My mom's calls and emails were met with evasive lies and rude responses. We'd purchased/ordered the dresses in February, 3 total. We were told we'd have the dresses at least 4 weeks before my date of Sept 3. Early August we were still waiting with no definite date that we'd have the dresses. One person who answered the phone said that this was normal and we should be patient, another said wow, these are really late, and agreed to wave the fee for my sister's alterations. Finally the dresses arrived 2 weeks before the wedding! My sister went to get to a simple hem on the dress and they charged her, denying the offer to cover the cost of alterations. Then they dragged their feet completing the alterations. She literally got her completed dress the day she left on the train from NYC to come upstate for my wedding, 2 days before the event! Ultimately, we got them, by the skin of our teeth. They were beautiful and completed the look and color scheme I'd wanted. BUT the headache and hassle they put us through for months was NOT worth it. We thought that shopping at Macy's, in NY, we'd have a great experience. DON'T BE FOOLED!! No matter how nice a dress may be, inept, rude, dishonest and stressful sales experience just isn't worth it. A bride's got enough to stress about. Read less
Services Used: Dress & Attire
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JStopsCrespo
Wedding:
8/27/2016
4.2/5.0
I wasn't expecting to buy my dress from here. We booked an appointment with my mother and mother in law to have the full experience, but I walked in thinking I'd wind up getting ideas and then eventually buying either used or off the rack... however Demetrios has other ideas. The second dress I tried on was exactly what I'd imagined and within the budget we'd set (or... let's be honest... my mother set)... Do be aware though when you get measured to make your dress... I'm 5'9" and they kept trying to convince me that I had to spend an extra $200 to get a longer dress made since I was an inch outside of their desired height with my heels on... I told them to just do the standard length and if I had to wear flats, so be it. Well as it was, the length was PERFECT and when I got my alterations, one of the girls even commented how I had saved myself money because I didn't have to have the length taken in... which... well having to get length taken in after having to pay extra to add extra length... well... that would have driven me crazy. So there's my only complaint- just be on your guard and use your brain (you know what length you need) but otherwise they were easy and flexible to work with and super nice every time we came in. And the dress was beautiful <3
I wasn't expecting to buy my dress from here. We booked an appointment with my mother and mother in law to have the full Read more...
I wasn't expecting to buy my dress from here. We booked an appointment with my mother and mother in law to have the full experience, but I walked in thinking I'd wind up getting ideas and then eventually buying either used or off the rack... however Demetrios has other ideas. The second dress I tried on was exactly what I'd imagined and within the budget we'd set (or... let's be honest... my mother set)... Do be aware though when you get measured to make your dress... I'm 5'9" and they kept trying to convince me that I had to spend an extra $200 to get a longer dress made since I was an inch outside of their desired height with my heels on... I told them to just do the standard length and if I had to wear flats, so be it. Well as it was, the length was PERFECT and when I got my alterations, one of the girls even commented how I had saved myself money because I didn't have to have the length taken in... which... well having to get length taken in after having to pay extra to add extra length... well... that would have driven me crazy. So there's my only complaint- just be on your guard and use your brain (you know what length you need) but otherwise they were easy and flexible to work with and super nice every time we came in. And the dress was beautiful <3 Read less
Services Used: Dress & Attire
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Chelsea
Wedding:
8/27/2016
5.0/5.0
My experience at BBD in Schaumburg, IL and with Carise was top notch!! I loved working with Carise for her friendliness, breadth of knowledge, and overall genuine care for my experience. I have had such horrible bridal store experiences over the years as others got married that I actually dreaded searching for a dress myself knowing I would most likely get poor service. Not at Brides by Demetrios and with Carise! She made sure I had everything I needed, explored all my options, worked with me on my budget, etc. Top class service that is actually going to bring me back with my six bridesmaids in hopes of giving BBD more business.
My experience at BBD in Schaumburg, IL and with Carise was top notch!! I loved working with Carise for her friendliness, Read more...
My experience at BBD in Schaumburg, IL and with Carise was top notch!! I loved working with Carise for her friendliness, breadth of knowledge, and overall genuine care for my experience. I have had such horrible bridal store experiences over the years as others got married that I actually dreaded searching for a dress myself knowing I would most likely get poor service. Not at Brides by Demetrios and with Carise! She made sure I had everything I needed, explored all my options, worked with me on my budget, etc. Top class service that is actually going to bring me back with my six bridesmaids in hopes of giving BBD more business. Read less
Services Used: Dress & Attire
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Todd & Maria
Wedding:
8/13/2016
5.0/5.0
From the moment I walked into Brides by Demetrio’s I met Daisy and knew I needed to find a dress at that bridal shop if only because I wanted to work with her! She was so happy and I felt so special throughout the entire process of trying on dresses. She gave her honest advice, tips and spent however long I needed to make a decision. Then, when I brought my bridesmaids in to shop for their dresses, she again was so helpful, positive and we had a great time! She made the entire experience throughout the year enjoyable and smooth. I was excited to see her each time I had to come in. My seamstress, Ruth, was nothing short of amazing at alterations and made my dress fit exactly like I wanted it to. She was so sweet and we immediately hit it off with our Midwest roots. She was a joy to be around and made each fitting exciting! We shared a lot of laughs and good conversation. I highly recommend Brides by Demetrio’s not only for their amazing gowns, but because of the people there!
From the moment I walked into Brides by Demetrio’s I met Daisy and knew I needed to find a dress at that bridal shop if Read more...
From the moment I walked into Brides by Demetrio’s I met Daisy and knew I needed to find a dress at that bridal shop if only because I wanted to work with her! She was so happy and I felt so special throughout the entire process of trying on dresses. She gave her honest advice, tips and spent however long I needed to make a decision. Then, when I brought my bridesmaids in to shop for their dresses, she again was so helpful, positive and we had a great time! She made the entire experience throughout the year enjoyable and smooth. I was excited to see her each time I had to come in. My seamstress, Ruth, was nothing short of amazing at alterations and made my dress fit exactly like I wanted it to. She was so sweet and we immediately hit it off with our Midwest roots. She was a joy to be around and made each fitting exciting! We shared a lot of laughs and good conversation. I highly recommend Brides by Demetrio’s not only for their amazing gowns, but because of the people there! Read less
Services Used: Dress & Attire

MAP

 
Macy's Bridal Salon by Demetrios , Garden State Plaza Mall, 2nd Floor, Paramus, NJ 07652 See On Map
 
8008 State Highway 121, Frisco, TX 75034 See On Map
 
111 Fortune Drive, Suite 905, Irvine, CA 92618 See On Map
 
Macy’s Bridal Salon by Demetrios Garden State Plaza Mall, 500 Garden State Plaza, 2nd Floor, Paramus, NJ 07652 See On Map
 
1411 N. Westshore Blvd., Tampa, FL 33607 See On Map
 
520 West SR 436 , Suite. 1164, Altamonte Springs, FL 32714 See On Map
 
2025 Camino del Este, San Diego, CA 92108 See On Map
 
4513 North Scottsdale Road, Suite 116, Scottsdale , AZ 85251 See On Map
 
Macy's Bridal Salon by Demetrios, 700 On the Mall, Minneapolis, MN 55402 See On Map
 
Macy Bridal Salon by Demetrios, 2750 Big Beaver Road, Troy, MI 48084 See On Map
 
1349 Coolidge Highway, Troy, MI 48084 See On Map
 
4110 E. 82nd, Suite D, Indianapolis, IN 46250 See On Map
 
111 North State Street, Chicago, IL 60602 See On Map
 
Streets of Woodfield, Schaumburg, IL 60173 See On Map
 
3280 Peachtree Road NE, Atlanta, GA 30305 See On Map
 
25373 Cedar Road, Lyndhurst, OH 44124 See On Map
 
Macy's Bridal Salon by Demetrios , 1100 Northern Boulevard, Manhasset, NY 11030 See On Map
 
Macy's Bridal Salon by Demetrios , 151 West 34th Street, New York, NY 10001 See On Map
 
1405-B Renaissance Blvd, Albuquerque, NM 87104 See On Map
 
Macy's Bridal Salon by Demetrios , 100 Route 46, Wayne, NJ 07470 See On Map
 
Macy's Bridal Salon by Demetrios , 55 Parsonage Road, Edison, NJ 08837 See On Map
 
2 Smith Haven Mall, Lake Grove, NY 11755 See On Map
 
Macy's Bridal Salon by Demetrios, Route 38 & Haddonfield Rd, Cherry Hill, NJ 08002 See On Map
 
# 19 The Boulevard St Louis, Richmond Heights, MO 63117 See On Map
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