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Bride's House and Formals

Roanoke , VA

LOCATION

Roanoke, VA US

WEBSITE

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Dress & Attire

REVIEWS

4.1
out of 5.0
4.0/5.0
3.8/5.0
4.0/5.0
4.5/5.0
4.0/5.0
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Anonymous
Wedding:
Recently Married
5.0/5.0
I loved working with the ladies at this location. They are very friendly, knowledgeable, and helpful. Any questions I had they were quick to respond to, both in house and over the phone. The dress I picked is gorgeous and I am glad to have been treated so well while I shopped for and ordered it. It took more than one visit for me to pick the dress and they never rushed me or made me feel bad for being indecisive.

The store has a fairly large selection of wedding dresses compared to other places I looked in the area.

They also offered a discount to my entire wedding party since I ordered my dress through them. When my attendants came back to try on dresses they were just as kind and polite to them.

This is a wonderful store with very professional staff.
I loved working with the ladies at this location. They are very friendly, knowledgeable, and helpful. Any questions I had Read more...
I loved working with the ladies at this location. They are very friendly, knowledgeable, and helpful. Any questions I had they were quick to respond to, both in house and over the phone. The dress I picked is gorgeous and I am glad to have been treated so well while I shopped for and ordered it. It took more than one visit for me to pick the dress and they never rushed me or made me feel bad for being indecisive.

The store has a fairly large selection of wedding dresses compared to other places I looked in the area.

They also offered a discount to my entire wedding party since I ordered my dress through them. When my attendants came back to try on dresses they were just as kind and polite to them.

This is a wonderful store with very professional staff. Read less
Services Used: Dress & Attire
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Helen
Wedding:
10/6/2013
5.0/5.0
My fiance and his groomsmen are renting their tuxes from here for our wedding. There was a wide selection to chose from, out of a catalog though. Great place and I also got to use a coupon here that I received from a Bridal Gala!
My fiance and his groomsmen are renting their tuxes from here for our wedding. There was a wide selection to chose from, Read more...
My fiance and his groomsmen are renting their tuxes from here for our wedding. There was a wide selection to chose from, out of a catalog though. Great place and I also got to use a coupon here that I received from a Bridal Gala! Read less
Services Used: Dress & Attire
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Erica
Wedding:
9/14/2013
5.0/5.0
They are SO wonderful! I lived 5 hours away and they did everything possible to accommodate my schedule. They even offered to open up on a day that they are usually closed to see me for a veil appointment. I would HIGHLY recommend shopping here for your wedding dress :)
They are SO wonderful! I lived 5 hours away and they did everything possible to accommodate my schedule. They even offered Read more...
They are SO wonderful! I lived 5 hours away and they did everything possible to accommodate my schedule. They even offered to open up on a day that they are usually closed to see me for a veil appointment. I would HIGHLY recommend shopping here for your wedding dress :) Read less
Services Used: Dress & Attire
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Liz
Wedding:
9/15/2012
4.8/5.0
The Bride's House is wonderful to work with! I bought a dress right off their sales rack and they worked with my price range to make sure I could afford the dress and got alterations too. Val was super patient and helpful in recommending different bridesmaid styles and finding out which ones we could get in time for our quick wedding. Each time we went for a fitting they remembered us and were genuinely delighted to help us and make sure we had a great experience. Alterations were a bit tricky as it took them awhile to figure it out, but in the end my dress did fit, so no worries there, just a bit bunchy in the mid section. I can't thank them enough for their enthusiasm, patience, and suggestions in making sure we all looked beautiful for my wedding day! Thank You!
The Bride's House is wonderful to work with! I bought a dress right off their sales rack and they worked with my price Read more...
The Bride's House is wonderful to work with! I bought a dress right off their sales rack and they worked with my price range to make sure I could afford the dress and got alterations too. Val was super patient and helpful in recommending different bridesmaid styles and finding out which ones we could get in time for our quick wedding. Each time we went for a fitting they remembered us and were genuinely delighted to help us and make sure we had a great experience. Alterations were a bit tricky as it took them awhile to figure it out, but in the end my dress did fit, so no worries there, just a bit bunchy in the mid section. I can't thank them enough for their enthusiasm, patience, and suggestions in making sure we all looked beautiful for my wedding day! Thank You! Read less
Services Used: Dress & Attire
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MariaS
Wedding:
11/5/2011
4.6/5.0
I found a great dress at Bride's House and Formals. It was off the rack, so no ordering necessary. The alterations were great and did not look out of place at all, even on a detailed section of my gown.
I found a great dress at Bride's House and Formals. It was off the rack, so no ordering necessary. The alterations were Read more...
I found a great dress at Bride's House and Formals. It was off the rack, so no ordering necessary. The alterations were great and did not look out of place at all, even on a detailed section of my gown. Read less
Services Used: Dress & Attire
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Jordana
Wedding:
8/6/2011
1.4/5.0
The customer service at the store was horrible for me. At first I was excited about shopping for my wedding gown but became discouraged by the lack of professionalism. I bought a gown hoping that it was a one off experience but it didn't get any better. Brides save yourself the stress and go elsewhere.
The customer service at the store was horrible for me. At first I was excited about shopping for my wedding gown but Read more...
The customer service at the store was horrible for me. At first I was excited about shopping for my wedding gown but became discouraged by the lack of professionalism. I bought a gown hoping that it was a one off experience but it didn't get any better. Brides save yourself the stress and go elsewhere. Read less
Services Used: Dress & Attire
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Faith
Wedding:
5/22/2010
3.9/5.0
Brides House was very helpful to me when it came to buying my wedding dress and having alterations done. There was some difficulty with getting my bridesmaid dresses, but I am not sure that was their fault (they had to be ordered and shipped). All in all, everything worked out fine and my dress (and the bridesmaid dresses) were beautiful!
Brides House was very helpful to me when it came to buying my wedding dress and having alterations done. There was some Read more...
Brides House was very helpful to me when it came to buying my wedding dress and having alterations done. There was some difficulty with getting my bridesmaid dresses, but I am not sure that was their fault (they had to be ordered and shipped). All in all, everything worked out fine and my dress (and the bridesmaid dresses) were beautiful! Read less
Services Used: Dress & Attire
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Shelley
Wedding:
6/27/2009
5.0/5.0
wonderful wonderful. Brenda Bower is the best.
wonderful wonderful. Brenda Bower is the best.
wonderful wonderful. Brenda Bower is the best. Read less
Services Used: Dress & Attire
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vt.wallace
Wedding:
1/9/2009
4.4/5.0
I had a great experience using Bride's House and Formals. I got the perfect dress, I'd found online months before and they actually had it, and I was able to buy the dress off the floor for a fantastic price (the sales are phenomenal!). I also got all the bridesmaids dresses from Bride's House and they were very understanding that I had 6 college age girls (two from the area and two not) and they were wonderful coordinating everything. They also did my alterations and the alterations for some of the bridesmaids (two even had theirs altered the day before the wedding!) I would gladly go back to Bride's House. My dress was around $700 for a Justin Alexander dress and the bridesmaids spent about $120 for their floor length B2 dresses- alteration prices varied but were reasonable.
I had a great experience using Bride's House and Formals. I got the perfect dress, I'd found online months before and they Read more...
I had a great experience using Bride's House and Formals. I got the perfect dress, I'd found online months before and they actually had it, and I was able to buy the dress off the floor for a fantastic price (the sales are phenomenal!). I also got all the bridesmaids dresses from Bride's House and they were very understanding that I had 6 college age girls (two from the area and two not) and they were wonderful coordinating everything. They also did my alterations and the alterations for some of the bridesmaids (two even had theirs altered the day before the wedding!) I would gladly go back to Bride's House. My dress was around $700 for a Justin Alexander dress and the bridesmaids spent about $120 for their floor length B2 dresses- alteration prices varied but were reasonable. Read less
Services Used: Dress & Attire, Unique Services
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JanBride09
Wedding:
1/3/2009
3.3/5.0
Overall, they were very helpful. I shopped around all the bridal stores in the area and they were the best to work with. They didn't have my dress in stock ( I'd found it at another place to try on) and it took much longer to come in than was expected. My dress had to be re-done by the seamstresses 4 different times when all it needed was a panel sewn in and straps shortened. Neither of the 2 seamstresses seemed to have any idea what they were doing and actually fussed at me for selecting the dress I did because "it was hard to alter". Aside from the seamstresses though, a great place to shop... maybe just find someone else for alterations.
Overall, they were very helpful. I shopped around all the bridal stores in the area and they were the best to work with. Read more...
Overall, they were very helpful. I shopped around all the bridal stores in the area and they were the best to work with. They didn't have my dress in stock ( I'd found it at another place to try on) and it took much longer to come in than was expected. My dress had to be re-done by the seamstresses 4 different times when all it needed was a panel sewn in and straps shortened. Neither of the 2 seamstresses seemed to have any idea what they were doing and actually fussed at me for selecting the dress I did because "it was hard to alter". Aside from the seamstresses though, a great place to shop... maybe just find someone else for alterations. Read less
Services Used: Dress & Attire
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