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Brilliant Earth

West Hollywood , CA
CONTACT US
CONTACT US

LOCATION

8797 Beverly Blvd, Suite 206
West Hollywood, CA 90048 US (map)

WEBSITE

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Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Brilliant Earth is the global leader in ethically sourced fine jewelry. Shop at www.brilliantearth.com.
Brilliant Earth is the global leader in ethically sourced fine jewelry. Shop at www.brilliantearth.com. Read less
Jewelry

PHOTOS

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INFO FOR JEWELRY

What kind of jewelry do you offer?
Antique Accessories, Antique Engagement Rings, Antique Wedding Bands, Custom Engagement Rings, Custom Wedding Bands, Designer Engagement Rings, Designer Wedding Bands

REVIEWS

4.9
out of 5.0
4.9/5.0
4.9/5.0
4.9/5.0
4.8/5.0
4.8/5.0
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Kate
Wedding:
5/7/2011
5.0/5.0
Ryan Stauffer at Brilliant Earth designed my engagement ring and I could not be happier, not only with the finished product, but also with the process it took to get from vision to ring. I do not live in San Francisco and was never able to see Brilliant Earth's work in person, so I was somewhat wary of having such an important piece of jewelry designed from a remote location. However, all of my anxieties were quickly put to rest as it became clear that Brilliant Earth strives to provide excellent customer service and to maintain open communication lines with their customers--my queries, feedback and check-ins were always warmly received and I always received prompt replies. I've already gotten so many comments on how gorgeous and unique my ring is. Brilliant Earth makes the process of finding an ethically sourced diamond and getting it into a beautiful setting so simple for the customer. I cannot recommend them highly enough and will go to Brilliant Earth first for my next jewelry purchase.
Ryan Stauffer at Brilliant Earth designed my engagement ring and I could not be happier, not only with the finished Read more...
Ryan Stauffer at Brilliant Earth designed my engagement ring and I could not be happier, not only with the finished product, but also with the process it took to get from vision to ring. I do not live in San Francisco and was never able to see Brilliant Earth's work in person, so I was somewhat wary of having such an important piece of jewelry designed from a remote location. However, all of my anxieties were quickly put to rest as it became clear that Brilliant Earth strives to provide excellent customer service and to maintain open communication lines with their customers--my queries, feedback and check-ins were always warmly received and I always received prompt replies. I've already gotten so many comments on how gorgeous and unique my ring is. Brilliant Earth makes the process of finding an ethically sourced diamond and getting it into a beautiful setting so simple for the customer. I cannot recommend them highly enough and will go to Brilliant Earth first for my next jewelry purchase. Read less
Services Used: Jewelry
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Josh
Wedding:
4/14/2011
5.0/5.0
Brilliant Earth was with me through the entire process of selecting the ring. There staff was very helpful and knowledgeable. They ensured my ring made it by Christmas so that my secret plans for a purposal went off without a hitch! Brilliant Earth has my vote for one of, if not the best, jewelry stores around!
Brilliant Earth was with me through the entire process of selecting the ring. There staff was very helpful and Read more...
Brilliant Earth was with me through the entire process of selecting the ring. There staff was very helpful and knowledgeable. They ensured my ring made it by Christmas so that my secret plans for a purposal went off without a hitch! Brilliant Earth has my vote for one of, if not the best, jewelry stores around! Read less
Services Used: Jewelry
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Jen
Wedding:
4/10/2011
5.0/5.0
I love Brilliant Earth! My husband and I have been loyal to Brilliant Earth since I discovered the website when looking for engagement and wedding rings. We received an amazing set of rings, and were also treated with incredibly personalized service. Not only are their jewelry designs incredibly beautiful but they are truly a socially and environmentally responsible company.

I picked out my engagement ring and then we worked pretty closely with our sales person Beth. She was really proactive about suggesting a matching band, which actually looked amazing with the engagement ring even though it wasn't what I thought I wanted. We had to work with her remotely so she sent us lots of digital images to help us understand what our engagement ring would look like with multiple different wedding band options. When we the box arrived with the rings, I was absolutely thrilled with the quality. My rings looked incredible together, however wearing two rings instead one made them both feel really tight on my finger. I was concerned because my wedding band was "eternity style" and I feared that it couldn't be resized. I worried that I wouldn't be able to wear both rings together!! BE was so great about it. I called their service line in a panic right after I opened the box, and they immediately had me send back my ring to be completely remade in a slightly larger size. Thank you BE! Even years later, the rings have worn perfectly together and still sparkle like new.

My husband just surprised me with a beautiful pair sapphire earrings for our two year anniversary and I love them! I can't wait to collect more BE treasures.
I love Brilliant Earth! My husband and I have been loyal to Brilliant Earth since I discovered the website when looking Read more...
I love Brilliant Earth! My husband and I have been loyal to Brilliant Earth since I discovered the website when looking for engagement and wedding rings. We received an amazing set of rings, and were also treated with incredibly personalized service. Not only are their jewelry designs incredibly beautiful but they are truly a socially and environmentally responsible company.

I picked out my engagement ring and then we worked pretty closely with our sales person Beth. She was really proactive about suggesting a matching band, which actually looked amazing with the engagement ring even though it wasn't what I thought I wanted. We had to work with her remotely so she sent us lots of digital images to help us understand what our engagement ring would look like with multiple different wedding band options. When we the box arrived with the rings, I was absolutely thrilled with the quality. My rings looked incredible together, however wearing two rings instead one made them both feel really tight on my finger. I was concerned because my wedding band was "eternity style" and I feared that it couldn't be resized. I worried that I wouldn't be able to wear both rings together!! BE was so great about it. I called their service line in a panic right after I opened the box, and they immediately had me send back my ring to be completely remade in a slightly larger size. Thank you BE! Even years later, the rings have worn perfectly together and still sparkle like new.

My husband just surprised me with a beautiful pair sapphire earrings for our two year anniversary and I love them! I can't wait to collect more BE treasures. Read less
Services Used: Jewelry
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Elliot
Wedding:
4/9/2011
5.0/5.0
I had a WONDERFUL experience with Brilliant Earth. Our rep was incredibly knowledgeable and patient as I went through several rounds of vists until my girlfriend and I settled on the perfect ring. I was incredibly impressed by his professionalism and the Brilliant Earth experience in general -- I would recommend Brilliant Earth in a second to anyone looking to buy an engagement/wedding ring.
I had a WONDERFUL experience with Brilliant Earth. Our rep was incredibly knowledgeable and patient as I went through Read more...
I had a WONDERFUL experience with Brilliant Earth. Our rep was incredibly knowledgeable and patient as I went through several rounds of vists until my girlfriend and I settled on the perfect ring. I was incredibly impressed by his professionalism and the Brilliant Earth experience in general -- I would recommend Brilliant Earth in a second to anyone looking to buy an engagement/wedding ring. Read less
Services Used: Jewelry
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Kimberly
Wedding:
2/11/2011
5.0/5.0
Ordered two sapphire rings to surround my wedding band. The rings arrived on promised date in a beautiful presentation. The rings are really lovely and the price is very good - espeically for conflict-free stones. A rep called me to make sure I had meant to order two of the same ring which was a nice touch. I called to check on status of ring and needed to leave a message (I'm east, they're west). Someone called me back later in the day to confirm the shipment. Then I got a personalized email with the FedEx tracking number. Shipping did seem a little slow (almost two weeks) but the rings are worth the wait. So nice to have real human beings and real customer service.
Ordered two sapphire rings to surround my wedding band. The rings arrived on promised date in a beautiful presentation. Read more...
Ordered two sapphire rings to surround my wedding band. The rings arrived on promised date in a beautiful presentation. The rings are really lovely and the price is very good - espeically for conflict-free stones. A rep called me to make sure I had meant to order two of the same ring which was a nice touch. I called to check on status of ring and needed to leave a message (I'm east, they're west). Someone called me back later in the day to confirm the shipment. Then I got a personalized email with the FedEx tracking number. Shipping did seem a little slow (almost two weeks) but the rings are worth the wait. So nice to have real human beings and real customer service. Read less
Services Used: Jewelry
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Alyssa
Wedding:
2/7/2011
5.0/5.0
We purchased an engagement ring and two wedding bands through Brilliant Earth and had a great experience during the whole process. All three rings were exactly how we imagined them and they are absolutely beautiful. They are of extremely high quality and very fairly priced for the end product. The staff was extremely friendly and willing to answer all of our questions including sending extra photos that are not on the website. We felt 100% comfortable and confident in our orders and even more so once we received the rings. They were all received before the projected delivery date.

We had a horrendous experience trying to talk to local jewelers about ethically sourced diamonds. None of them could legitimately show us that their diamonds were conflict free, nor did they seem to care too much about looking into the matter.

We will continue to support this company in the future...the combination of ethical jewelry and outstanding customer service is unmatched in the industry.
We purchased an engagement ring and two wedding bands through Brilliant Earth and had a great experience during the whole Read more...
We purchased an engagement ring and two wedding bands through Brilliant Earth and had a great experience during the whole process. All three rings were exactly how we imagined them and they are absolutely beautiful. They are of extremely high quality and very fairly priced for the end product. The staff was extremely friendly and willing to answer all of our questions including sending extra photos that are not on the website. We felt 100% comfortable and confident in our orders and even more so once we received the rings. They were all received before the projected delivery date.

We had a horrendous experience trying to talk to local jewelers about ethically sourced diamonds. None of them could legitimately show us that their diamonds were conflict free, nor did they seem to care too much about looking into the matter.

We will continue to support this company in the future...the combination of ethical jewelry and outstanding customer service is unmatched in the industry. Read less
Services Used: Jewelry
Default vendor profile pic
Polly
Wedding:
12/18/2010
5.0/5.0
I chose to purchase my husband's wedding ring from Brilliant Earth due to my husband's positive experience with buying my wedding band and ring prior. From the beginning, I was provided with nothing but the utmost of professionalism and support. Any questions I had were answered promptly (via phone or e-mail) and I always was provided with a time frame as well as good explanation of expectations (mine as well as Brilliant Earth's) during the ring making process. I had the pleasure of collaborating with Jordan. It was a pleasant experience and even though I was stressed out planning a wedding, the representative assured me everything would be fine and the ring would arrive in plenty of time for the wedding. He was right and I can't put into words the sense of appreciation I have for the Brilliant Earth team. My husband's criteria for his ring: gold (recycled), simple, good quality. I have to say that all three criteria were met and I don't think he has taken the ring off since the wedding in October! I was treated with nothing but patience and kindness and trust me, I asked A LOT of questions. I would (and will) definitely do business with Brilliant Earth in the future!
I chose to purchase my husband's wedding ring from Brilliant Earth due to my husband's positive experience with buying my Read more...
I chose to purchase my husband's wedding ring from Brilliant Earth due to my husband's positive experience with buying my wedding band and ring prior. From the beginning, I was provided with nothing but the utmost of professionalism and support. Any questions I had were answered promptly (via phone or e-mail) and I always was provided with a time frame as well as good explanation of expectations (mine as well as Brilliant Earth's) during the ring making process. I had the pleasure of collaborating with Jordan. It was a pleasant experience and even though I was stressed out planning a wedding, the representative assured me everything would be fine and the ring would arrive in plenty of time for the wedding. He was right and I can't put into words the sense of appreciation I have for the Brilliant Earth team. My husband's criteria for his ring: gold (recycled), simple, good quality. I have to say that all three criteria were met and I don't think he has taken the ring off since the wedding in October! I was treated with nothing but patience and kindness and trust me, I asked A LOT of questions. I would (and will) definitely do business with Brilliant Earth in the future! Read less
Services Used: Jewelry
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
5.0/5.0
First and foremost, I appreciate the mission of Brilliant Earth. It does a conscience good to enjoy a gem from the earth which was mined, cut and polished safely. I did not find their conflict-free diamonds to be more costly than other laboratory certified diamonds...Though, for the peace of mind, I would have spent more-just didn't have to!

Next, I live out east but was treated like a next-door neighbor. I feel that I received special attention, was given priority and all-in-all felt like a first-class customer dealing with a first-class business! I went through the whole process of shopping for a ring with a diamond specialist. She made the experience timely, and exciting. I cannot say enough about her expertise, knowledge and patience.

Lastly, I am so impressed with Brilliant Earth's customer service, quality of the product and environmental position, I consider myself a consumer of only their jewelry for life! Thank you, Brilliant Earth!
First and foremost, I appreciate the mission of Brilliant Earth. It does a conscience good to enjoy a gem from the earth Read more...
First and foremost, I appreciate the mission of Brilliant Earth. It does a conscience good to enjoy a gem from the earth which was mined, cut and polished safely. I did not find their conflict-free diamonds to be more costly than other laboratory certified diamonds...Though, for the peace of mind, I would have spent more-just didn't have to!

Next, I live out east but was treated like a next-door neighbor. I feel that I received special attention, was given priority and all-in-all felt like a first-class customer dealing with a first-class business! I went through the whole process of shopping for a ring with a diamond specialist. She made the experience timely, and exciting. I cannot say enough about her expertise, knowledge and patience.

Lastly, I am so impressed with Brilliant Earth's customer service, quality of the product and environmental position, I consider myself a consumer of only their jewelry for life! Thank you, Brilliant Earth! Read less
Services Used: Jewelry
Default vendor profile pic
Adam
Wedding:
11/12/2010
5.0/5.0
I have been blown away by the quality and service at Brilliant Earth. I first bought an engagement ring 2 years ago after an exhaustive search for the right diamond at the right price. I bought a simple solitaire as a temporary setting knowing that my girlfriend would want to choose her own setting style. The diamond was a beautiful 2ct cushion shape and the B.E. salesperson even talked me down from a more expensive option that wasn't getting us anything extra for the money. Exchanging the temporary setting was refreshingly painless. My fiance then chose the Platinum Victorian halo setting which I must admit was a beautiful complement to the diamond.

Fast forward 18 months and it was time to buy wedding bands. My fiance wanted to get a wedding band that would be nice enough to stand on its own if she decided not to wear her engagement ring for any given occasion. We ended up doing a custom band with pave diamonds which matched her engagement ring perfectly. I had a harder time making a decision for my wedding band. I wanted to do a 5mm version of the platinum matte beveled edge wedding band with grooves (the standard is 6mm) and this change was very easy to do. When we got the rings, I noticed that mine was a little too big - I think the local jewelry store where I was measured made a mistake. Once again, resizing the ring with B.E. was painless.

Now after the dust has finally settled on all of the wedding madness, I can look back and say that our Brilliant Earth experience was far and away the best service we received from any vendor for our wedding. I am a stickler for details and they got everything right from the details of the jewelry to the exceptional service, and even the beautiful sustainable packaging. I am rarely inspired to write a positive review (and must admit, a bit quicker to write a negative one when dissatisfied) but this company is worth it. Shop here and you won't regret it.
I have been blown away by the quality and service at Brilliant Earth. I first bought an engagement ring 2 years ago after Read more...
I have been blown away by the quality and service at Brilliant Earth. I first bought an engagement ring 2 years ago after an exhaustive search for the right diamond at the right price. I bought a simple solitaire as a temporary setting knowing that my girlfriend would want to choose her own setting style. The diamond was a beautiful 2ct cushion shape and the B.E. salesperson even talked me down from a more expensive option that wasn't getting us anything extra for the money. Exchanging the temporary setting was refreshingly painless. My fiance then chose the Platinum Victorian halo setting which I must admit was a beautiful complement to the diamond.

Fast forward 18 months and it was time to buy wedding bands. My fiance wanted to get a wedding band that would be nice enough to stand on its own if she decided not to wear her engagement ring for any given occasion. We ended up doing a custom band with pave diamonds which matched her engagement ring perfectly. I had a harder time making a decision for my wedding band. I wanted to do a 5mm version of the platinum matte beveled edge wedding band with grooves (the standard is 6mm) and this change was very easy to do. When we got the rings, I noticed that mine was a little too big - I think the local jewelry store where I was measured made a mistake. Once again, resizing the ring with B.E. was painless.

Now after the dust has finally settled on all of the wedding madness, I can look back and say that our Brilliant Earth experience was far and away the best service we received from any vendor for our wedding. I am a stickler for details and they got everything right from the details of the jewelry to the exceptional service, and even the beautiful sustainable packaging. I am rarely inspired to write a positive review (and must admit, a bit quicker to write a negative one when dissatisfied) but this company is worth it. Shop here and you won't regret it. Read less
Services Used: Jewelry
Default vendor profile pic
April
Wedding:
10/22/2010
5.0/5.0
I love the wedding band my fiance and I purchased from Brilliant Earth. I found a picture of the ring online and called to order it. Crista, from Customer Service, was absolutely phenomenal. She was sweet, helpful and followed up over e-mail to make sure we were happy with the ring. I love the ring. It's simple, but unique and suits me perfectly. I'm so excited to wear it for the rest of my life. The ethical practices make me feel even better about this already wonderful choice.
I love the wedding band my fiance and I purchased from Brilliant Earth. I found a picture of the ring online and called to Read more...
I love the wedding band my fiance and I purchased from Brilliant Earth. I found a picture of the ring online and called to order it. Crista, from Customer Service, was absolutely phenomenal. She was sweet, helpful and followed up over e-mail to make sure we were happy with the ring. I love the ring. It's simple, but unique and suits me perfectly. I'm so excited to wear it for the rest of my life. The ethical practices make me feel even better about this already wonderful choice. Read less
Services Used: Jewelry

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8797 Beverly Blvd, Suite 206, West Hollywood, CA 90048 See On Map
 
26 O'Farrell, San Francisco, CA 94108 See On Map
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