220x220_1394061488238-ico
Brilliant Earth
Please let this vendor know that you found them on the WeddingWire Network.
 
177 Reviews      5 people has saved this vendor.
Address:
26 O'Farrell
San Francisco, CA US 94108 (map)
Phone:
800-691-0952
Categories:
 
 
 
4.9 
(4.9/5.0)
 
Quality of Service 
(4.9/5.0)
 
Responsiveness 
(4.9/5.0)
 
Professionalism 
(4.8/5.0)
 
Value 
(4.9/5.0)
 
Flexibility 
Sort
 
Wwnetwork-128
Natalie
Wedding:
4/3/2013
 
5.0 out of 5.0
We purchased the True Heart ring as my wedding band. I always wanted something of a vintage look and the hand-craved design is unique and exactly what I was looking for! It also makes me proud to know this company supports and utilizes conflict free diamonds. The shipping was very prompt and it arrived in perfect condition. This was my dream wedding band! Thank you and everyone at Brilliant Earth for making my dream come true!!!!
Services Used: Jewelry
Wwnetwork-128
Lindsay
Wedding:
4/3/2013
 
5.0 out of 5.0
I worked with Brilliant Earth on my wedding band and they were amazing. Since I was working with them from DC and unable to come into the showroom, they tried similar engagement rings on with their wedding bands, and would send me pics. I would ask questions, give feedback, ask to see new things, etc and they always replied right away with a ton of patience and new pics.
Services Used: Jewelry
Wwnetwork-128
Chris
Wedding:
4/3/2013
 
5.0 out of 5.0
Worked with them to make a custom ring based on a certain, big chain Jeweler that has a famous shade of blue ;) Aside from the price being about 40% less, I ended up getting a few more carrots than the original ring from the name brand store.

More importantly the diamonds are ethically sourced. I did tons of research before settling on Brilliant Earth. In reality, they were the only option for real diamonds, from a company and countries with safe and responsible practices.
Services Used: Jewelry
Wwnetwork-128
Julia
Wedding:
3/6/2013
 
5.0 out of 5.0
Just bought a ring with my fiance from BE. We were both pretty nervous about buying online, but our concern that the jewelry be ethical in origin won out in the end. We did some research to find another way of getting an ethically sourced ring, but couldn't find anything that we were comfortable with. I really wanted a sapphire ring, and thankfully BE had plenty of those to choose from.

Their return policy is excellent, so we decided to take a chance. I'm so glad we did! The ring is more stunning in person than online. (Seriously, you should see this thing when the sun hits it... beautiful!)

I would recommend this company to anyone interested in getting an ethically-sourced jewelry. (And for that matter, those who aren't interested... BE has plenty of material on the website with which to educate yourself!)
Services Used: Jewelry
Wwnetwork-128
Jessica
Wedding:
3/6/2013
 
5.0 out of 5.0
Having never ordered jewelry online before I was not sure what to expect. I had been looking for a vintage ring and had not come across anything that was not very similar to other rings on the market and then I found Brilliant Earth. I was very pleased that they ship the ring to you so you can see it in person and if you don't like it you get a full refund or you can ship it back for sizing. I called in and spoke with Emily and she was very friendly and answered all my questions. The ordering process was so simple and I and went ahead and had the ring sized sight unseen. It arrived in about a week and I could not have been happier with it. Not only is it a one of a kind ring but the prices were great. I have no complaints at all with this company and encourage anyone who is looking for something different with a positive experience to shop with Brilliant Earth.
Services Used: Jewelry
Default-vendor-profile-pic
Anonymous
Wedding:
1+ year ago
 
5.0 out of 5.0
Beautiful ring, beautiful ethics - I couldn't be happier with the service!
Services Used: Jewelry
Default-vendor-profile-pic
Anonymous
Wedding:
1+ year ago
 
5.0 out of 5.0
Brilliant Earth was the optimal place to buy an engagement ring. One really is spoiled for choice when it comes to the stone, the setting, and the ring. I was very pleased to be able to get a Canadian-mined diamond, as getting a stone from my home-country was rather important for me. I am very pleased that it was a conflict-free and ethical source. The customer service was fantastic; I received a call almost immediately when I had a problem buying the ring, even though it was well-after eight on the West Coast the customer service manager promptly emailed me with the shipping information. All in all, an excellent retail experience!
Services Used: Jewelry
Default-vendor-profile-pic
Anonymous
Wedding:
1+ year ago
 
5.0 out of 5.0
I purchased an engagement ring for my now wonderful fiance and Brilliant Earth was OUTSTANDING in their customer support and craftsmanship. The ring is stunningly beautiful and my fiance and I are thrilled with it. You simply can not get better than them.
Services Used: Jewelry
Default-vendor-profile-pic
Anonymous
Wedding:
1+ year ago
 
5.0 out of 5.0
They did an amazing job on my ring. It was a custom piece and all I had was a picture to go off of. They didn't leave any detail out of it and made it look exactly like the ring I wanted. They were very supportive and responsive and their cost is very affordable. Everything was really fair and reasonable. Overall a great experience working with them and words can't express how satisfied I am using them.
Services Used: Jewelry
Default-vendor-profile-pic
Anonymous
Wedding:
1+ year ago
 
5.0 out of 5.0
Brilliant Earth does it right! The whole experience with them was great, and their customer service was exceptional. They took the time to contact me about my ring and make sure I was satisfied with the final product. The ring I got ended up being even more beautiful than I even hoped it would be. Very happy with my experience, and I think you will be too!
Services Used: Jewelry
Thanks for visiting the vendor listing for Brilliant Earth
Please let this vendor know that you found them on the WeddingWire Network.
Ww_logo