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Bryan's Bridal

Burnaby , BC

LOCATION

4567 Lougheed Hwy
Burnaby, BC V5C 3Z6 CA

PHONE

604-299-1235

WEBSITE

View website
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ABOUT US

At Bryan’s Bride we have one of the largest selections of wedding gowns in British Columbia. We also carry a large selection of bridesmaid dresses, some of the best prom dresses for... Read more
At Bryan’s Bride we have one of the largest selections of wedding gowns in British Columbia. We also carry a large selection of bridesmaid dresses, some of the best prom dresses for graduation, as well as social dresses to suit most occasions. Our convenient location at the Brentwood Mall (Skytrain Station) in Burnaby is accessible to most people in Vancouver and the Lower Mainland. You’re sure to find a bridal gown to suit your unique style. See you at Bryan’s Bride soon! Read less
Dress & Attire

REVIEWS

3.5
out of 5.0
3.6/5.0
3.5/5.0
3.4/5.0
3.8/5.0
3.2/5.0
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Anonymous
Wedding:
Recently Married
4.8/5.0
After being asked to leave one of the snobby New West bridal stores after trying three dresses because I "didn't know what I wanted" (I was torn between a princess style I had dreamed of since I was a girl and a tighter fit to please my groom), I went to Brentwood Mall to Bryan's Bride. I told the consultant there of my dilemma, and she showed me the perfect dropped waist compromise. I purchased it on the spot! They were unpretentious, helpful, and most importantly, had the perfect dress for me at a reasonable price point.

The alterations woman there is a miracle worker. She worked on my engagement dress, and my wedding dress and made both fit like a glove. I felt so gorgeous in my perfect dresses!
After being asked to leave one of the snobby New West bridal stores after trying three dresses because I "didn't know what Read more...
After being asked to leave one of the snobby New West bridal stores after trying three dresses because I "didn't know what I wanted" (I was torn between a princess style I had dreamed of since I was a girl and a tighter fit to please my groom), I went to Brentwood Mall to Bryan's Bride. I told the consultant there of my dilemma, and she showed me the perfect dropped waist compromise. I purchased it on the spot! They were unpretentious, helpful, and most importantly, had the perfect dress for me at a reasonable price point.

The alterations woman there is a miracle worker. She worked on my engagement dress, and my wedding dress and made both fit like a glove. I felt so gorgeous in my perfect dresses! Read less
Services Used: Dress & Attire
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MrsMacD
Wedding:
9/27/2014
3.8/5.0
I bought my dress almost 10 months before our wedding. I loved the consultant helping us, she helped me find my dress, my accessories, veil and everything went so smoothly and easily! It was probably the best experience I could have asked for!

When I went for my first fitting, it turns out my original consultant no longer worked there, and nothing we had discussed had been done! They didn't have my veil and the consultant (apparently the manager) kept pushing me towards a diamond white veil, when my dress was ivory! They didn't have my belt sewed on, like I had requested and the back panel (mine was a corset dress), which was only supposed to be a half back panel, was still full! I ended up preferring the full back panel, I refused to have the white veil and was able to find one in ivory and my belt got sewed on in time for pick up. Overall, I loved my initial appointment, and I loved my dress, but get everything in writing just in case!
I bought my dress almost 10 months before our wedding. I loved the consultant helping us, she helped me find my dress, my Read more...
I bought my dress almost 10 months before our wedding. I loved the consultant helping us, she helped me find my dress, my accessories, veil and everything went so smoothly and easily! It was probably the best experience I could have asked for!

When I went for my first fitting, it turns out my original consultant no longer worked there, and nothing we had discussed had been done! They didn't have my veil and the consultant (apparently the manager) kept pushing me towards a diamond white veil, when my dress was ivory! They didn't have my belt sewed on, like I had requested and the back panel (mine was a corset dress), which was only supposed to be a half back panel, was still full! I ended up preferring the full back panel, I refused to have the white veil and was able to find one in ivory and my belt got sewed on in time for pick up. Overall, I loved my initial appointment, and I loved my dress, but get everything in writing just in case! Read less
Services Used: Dress & Attire
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Shannon
Wedding:
10/5/2013
4.4/5.0
Found the dress of my dreams at Bryans. I didn't have an appointment when I went. The receptionist told me that I would have to come back but the manager heard this and personally took me in and had me try on the dress! She was amazing. She was fun, helpful and honest with what I needed and would work well on me.
The reason why give 3 on the value is only because of the alteration costs. So expensive!!!!! But other than that...loved my dress, loved the staff :)
Found the dress of my dreams at Bryans. I didn't have an appointment when I went. The receptionist told me that I would Read more...
Found the dress of my dreams at Bryans. I didn't have an appointment when I went. The receptionist told me that I would have to come back but the manager heard this and personally took me in and had me try on the dress! She was amazing. She was fun, helpful and honest with what I needed and would work well on me.
The reason why give 3 on the value is only because of the alteration costs. So expensive!!!!! But other than that...loved my dress, loved the staff :) Read less
Services Used: Dress & Attire
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Christine
Wedding:
3/16/2013
4.4/5.0
They were able to give us an appointment on the same day that we came in. Our salesperson was very professional and knowledgable in the styles of the season. Due to the short timeframe of our wedding, they were able to offer me an off-the-rack dress which I had altered to fit.
I had a great experience overall.
They were able to give us an appointment on the same day that we came in. Our salesperson was very professional and Read more...
They were able to give us an appointment on the same day that we came in. Our salesperson was very professional and knowledgable in the styles of the season. Due to the short timeframe of our wedding, they were able to offer me an off-the-rack dress which I had altered to fit.
I had a great experience overall. Read less
Services Used: Dress & Attire
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Jane
Wedding:
7/16/2012
2.2/5.0
I bought my dress at Bryan's after being to 5 other stores. Unfortunately, I didn't have a wonderful experience at any of the stores!... so I just ended up choosing the dress that I loved the most.
I bought my dress at Bryan's after being to 5 other stores. Unfortunately, I didn't have a wonderful experience at any of Read more...
I bought my dress at Bryan's after being to 5 other stores. Unfortunately, I didn't have a wonderful experience at any of the stores!... so I just ended up choosing the dress that I loved the most. Read less
Services Used: Dress & Attire
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Pamela
Wedding:
7/16/2011
4.6/5.0
When I began shopping for my wedding dress, this was the first store that I visited. I worked with Fairen, who was very knowledgeable and professional. She was very patient as I tried on a variety of dresses and finally helped me find the dress that I eventually wore on my wedding day. Because the dress was the last one in store and could not be re-ordered, the store gave me 20% off the dress. The savings I used towards alterations as the dress was a size 8 and I was a size 4. Olga, the resident seamstress, was amazing. She did a wonderful job and altered the dress to fit me perfectly. I received many compliments on the dress that evening. One of my guests even asked if it a custom-made dress as the fit was so good. She was surprised that the dress was purchased off the rack. I have recommended Bryan's Bride to my sister who is getting married next year. She has had a good experience as well and has also purchased a beautiful wedding dress from here.
When I began shopping for my wedding dress, this was the first store that I visited. I worked with Fairen, who was very Read more...
When I began shopping for my wedding dress, this was the first store that I visited. I worked with Fairen, who was very knowledgeable and professional. She was very patient as I tried on a variety of dresses and finally helped me find the dress that I eventually wore on my wedding day. Because the dress was the last one in store and could not be re-ordered, the store gave me 20% off the dress. The savings I used towards alterations as the dress was a size 8 and I was a size 4. Olga, the resident seamstress, was amazing. She did a wonderful job and altered the dress to fit me perfectly. I received many compliments on the dress that evening. One of my guests even asked if it a custom-made dress as the fit was so good. She was surprised that the dress was purchased off the rack. I have recommended Bryan's Bride to my sister who is getting married next year. She has had a good experience as well and has also purchased a beautiful wedding dress from here. Read less
Services Used: Dress & Attire
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Tracey
Wedding:
6/12/2011
4.0/5.0
Bryan's Bride was the only store I went to. My sister also got her wedding dress there. Right off the bat, I knew I was at a snooty store. Hayley basically told me that if I was not serious about buying a dress, she did not want to help me. I said if I find the dress I want, I will buy it. She gave me 3 clips to put on the dresses I wanted to try. After trying them on without success, she chose 5 or 6 more for me to try on. She was really great at helping me find a style I liked and I did end up buying my dress that day. She was completely up front with the alteration costs, and I was able to store the dress there, as I purchased it 9 months before my wedding. My dress is amazing, and I'm pleased with the experience I had at Bryan's.
Bryan's Bride was the only store I went to. My sister also got her wedding dress there. Right off the bat, I knew I was at Read more...
Bryan's Bride was the only store I went to. My sister also got her wedding dress there. Right off the bat, I knew I was at a snooty store. Hayley basically told me that if I was not serious about buying a dress, she did not want to help me. I said if I find the dress I want, I will buy it. She gave me 3 clips to put on the dresses I wanted to try. After trying them on without success, she chose 5 or 6 more for me to try on. She was really great at helping me find a style I liked and I did end up buying my dress that day. She was completely up front with the alteration costs, and I was able to store the dress there, as I purchased it 9 months before my wedding. My dress is amazing, and I'm pleased with the experience I had at Bryan's. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
3.3/5.0
When I first went here I had already gone to a few places to try dresses on. I was asked if I had gone dress shopping and what I preferred. Was asked what my budget was and I gave her the range but then also told her for the right dress I would consider paying more. Answered those questions, and I dispatched my girlfriends to help me find dresses that were "me". I was immediately reprimanded and told that only the dress consultant was allowed to take the dresses down. She also steered me away from dresses that were slightly (a couple of hundred) over my budget and kept telling me that it was over my budget.

I had to remind her that yes I had a budget but had also told her that I was willing to go over. After that, she was super helpful and actually even recommended the dress that I ended up buying.

Off to a rough start but was happy at the end.
When I first went here I had already gone to a few places to try dresses on. I was asked if I had gone dress shopping and Read more...
When I first went here I had already gone to a few places to try dresses on. I was asked if I had gone dress shopping and what I preferred. Was asked what my budget was and I gave her the range but then also told her for the right dress I would consider paying more. Answered those questions, and I dispatched my girlfriends to help me find dresses that were "me". I was immediately reprimanded and told that only the dress consultant was allowed to take the dresses down. She also steered me away from dresses that were slightly (a couple of hundred) over my budget and kept telling me that it was over my budget.

I had to remind her that yes I had a budget but had also told her that I was willing to go over. After that, she was super helpful and actually even recommended the dress that I ended up buying.

Off to a rough start but was happy at the end. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
4.2/5.0
The manager recommended the perfect bridal dress for the girls. She was very experienced. I instantly found my wedding gown there, which was within my budget. I think they have a great selection and spacious store. The only negative comment is that I didn't receive a call or voice mail stating my bridal gowns came (even though there was a note that they called). The store hours are great.
The manager recommended the perfect bridal dress for the girls. She was very experienced. I instantly found my wedding Read more...
The manager recommended the perfect bridal dress for the girls. She was very experienced. I instantly found my wedding gown there, which was within my budget. I think they have a great selection and spacious store. The only negative comment is that I didn't receive a call or voice mail stating my bridal gowns came (even though there was a note that they called). The store hours are great. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
0.0/5.0
Awful experience. I purchased a gown from the store but when I came back for my alterations appointment, the dress stained on the inside with a dark cover-up or self-tanner. The gown wasn't like that when I purchased it. I specifically never wore any make-up to my appointments nor have ever worn self tanner. The stains appeared on the dress during the time it was stored in the store before my alterations.They refused to exchange, refund or clean the dress.
A note also appeared on the dress that hadn't been there before. The clerk (the manager wasn't there the day of my alterations) told me during my alterations appointment, the manager had signed the note in front of me as an as is purchase the day I bought the dress.
When we spoke to the manager about it after, there was conflicting information. The manager said she'd put the note on the dress herself, at a completely different time. She was also now trying to say she'd offered me the $75 dress inspection fee (which would cover damage repair) and that I'd refused it. The manager was also claiming she'd helped me out of the gown.There were two others with me the day I purchased they gown and they were with me the whole time. Myself and two witness included can vouch for the fact that a dress inspection was never offered, that we never even met the manager that day, the same clerk helped for the whole appointment and no one else.
I'd informed the store I was moving from day one, that it was a time sensitive issues. The store refused to do anything until the day before I was moving to be closer to my fiance, knowing full well I didn't have the time. In the end I had to purchase a completely different gown from a different store. I did contact the BBB, but the manager has been completely dishonest. She finally did offer an in store credit, but said I can't claim it because I've moved. I've asked her to give that credit to a person in need. I can only hope the manager will do the honest thing.
Awful experience. I purchased a gown from the store but when I came back for my alterations appointment, the dress stained Read more...
Awful experience. I purchased a gown from the store but when I came back for my alterations appointment, the dress stained on the inside with a dark cover-up or self-tanner. The gown wasn't like that when I purchased it. I specifically never wore any make-up to my appointments nor have ever worn self tanner. The stains appeared on the dress during the time it was stored in the store before my alterations.They refused to exchange, refund or clean the dress.
A note also appeared on the dress that hadn't been there before. The clerk (the manager wasn't there the day of my alterations) told me during my alterations appointment, the manager had signed the note in front of me as an as is purchase the day I bought the dress.
When we spoke to the manager about it after, there was conflicting information. The manager said she'd put the note on the dress herself, at a completely different time. She was also now trying to say she'd offered me the $75 dress inspection fee (which would cover damage repair) and that I'd refused it. The manager was also claiming she'd helped me out of the gown.There were two others with me the day I purchased they gown and they were with me the whole time. Myself and two witness included can vouch for the fact that a dress inspection was never offered, that we never even met the manager that day, the same clerk helped for the whole appointment and no one else.
I'd informed the store I was moving from day one, that it was a time sensitive issues. The store refused to do anything until the day before I was moving to be closer to my fiance, knowing full well I didn't have the time. In the end I had to purchase a completely different gown from a different store. I did contact the BBB, but the manager has been completely dishonest. She finally did offer an in store credit, but said I can't claim it because I've moved. I've asked her to give that credit to a person in need. I can only hope the manager will do the honest thing. Read less
Services Used: Dress & Attire
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