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Burgundy Basin

Pittsford , NY

LOCATION

1361 Marsh Road
Pittsford, NY US 14534 (map)

PHONE

585-248-2660

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Located in Rochester's suburb of Pittsford along the historic and scenic Erie Canal
our banquet center has catered to the Greater
Rochester market for over 50 years. Situated... Read more
Located in Rochester's suburb of Pittsford along the historic and scenic Erie Canal
our banquet center has catered to the Greater
Rochester market for over 50 years. Situated on
15 acres of landscaped grounds, you will find our
facility unsurpassed in Upstate New York. Visit
our atmosphere of casual elegance with five softly
decorated private banquet rooms. Read less

PHOTOS

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INFO FOR CATERING

What catering services do you provide?
Buffet, Cocktail Reception, Hors d'oeuvres - Displayed, Hors d'oeuvres - Passed, Plated, Stations
What bar services do you provide?
Cash Bar, Limited Bar, Open Bar
What alcohol services do you provide?
Champagne Toast, House Beer, House Wine, Premium Liquor, Rail Liquor, Specialty Beer, Specialty Wine
What types of cuisine do you cater?
American (New), American (Traditional), Italian
Do you accommodate dietary needs?
Gluten Free, Lactose Free, No Pork, Vegan, Vegetarian
What is your maximum catering capacity?
1200

INFO FOR WEDDING VENUE

When was your venue built?
1956
When was your venue last renovated?
2014
Describe your venue:
Banquet Hall
Describe the style of your venue
Classic / Traditional, Garden / Romantic, Modern
What wedding services does your venue provide?
Ceremony, Reception
What is the maximum capacity of your venue?
1200
How many event spaces or rooms does your venue offer?
5
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
Yes
Does your venue offer an uncovered outdoor space?
Yes
Does your venue have on-site accommodations?
No
What is the minimum rental fee for your venue?
0
Bar Service
Offered in-house
Is bar service included in the minimum rental fee?
Yes
Beverage Service
Offered in-house
Is beverage service included in the minimum rental fee?
Yes
Catering
Offered in-house
Is catering included in the minimum rental fee?
Yes
What is the average catering price per person at your venue?
30
Event Coordination
Offered in-house
Is event coordination included in the minimum rental fee?
No
Event Rentals
Offered in-house
Are event rentals included in the minimum rental fee?
Yes
Lighting and Sound
Offered in-house
Are lighting and sound included in the minimum rental fee?
Yes
Linens
Offered in-house
Are linens included in the minimum rental fee?
Yes
Seating
Offered in-house
Is seating included in the minimum rental fee?
Yes
Shuttle / Transportation
Outside vendors welcome
Wedding Cake
Offered in-house
Is wedding cake included in the minimum rental fee?
Yes

INFO FOR REHEARSAL DINNER

When was your venue built?
1956
When was your venue last renovated?
2014
Describe your venue:
Banquet Hall
Describe the style of your venue
Classic / Traditional, Garden / Romantic, Modern
What wedding services does your venue provide?
Ceremony, Reception
How many event spaces or rooms does your venue offer?
5
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
Yes
Does your venue offer an uncovered outdoor space?
Yes
Does your venue have on-site accommodations?
No
What is the minimum rental fee for your venue?
0
Bar Service
Offered in-house
Is bar service included in the minimum rental fee?
Yes
Beverage Service
Offered in-house
Is beverage service included in the minimum rental fee?
Yes
Catering
Offered in-house
Is catering included in the minimum rental fee?
Yes
What is the average catering price per person at your venue?
30
Event Coordination
Offered in-house
Is event coordination included in the minimum rental fee?
No
Event Rentals
Offered in-house
Are event rentals included in the minimum rental fee?
Yes
Lighting and Sound
Offered in-house
Are lighting and sound included in the minimum rental fee?
Yes
Linens
Offered in-house
Are linens included in the minimum rental fee?
Yes
Seating
Offered in-house
Is seating included in the minimum rental fee?
Yes
Shuttle / Transportation
Outside vendors welcome
Wedding Cake
Offered in-house
Is wedding cake included in the minimum rental fee?
Yes

REVIEWS

4.9
out of 5.0
4.9/5.0
4.9/5.0
4.9/5.0
5.0/5.0
4.9/5.0
Sort by
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Anonymous
Wedding:
Recently Married
5.0/5.0
If you are looking for a glamorous event, come to Burgundy Basin, our wedding went off without a hitch, We had our rehearsal dinner there the night before, Jessica our attendant, was fabulous. She was also our attendant during our wedding and reception. There was never a time when we were wondering what to do next, they take care of every aspect from helping you plan your special day to helping you carry out the stuff the next day. Denise is a god send, she decorated our cake and gift tables as well as our ceremony decorations. We had an outside wedding at there white gazebo.
If you are looking for a glamorous event, come to Burgundy Basin, our wedding went off without a hitch, We had our Read more...
If you are looking for a glamorous event, come to Burgundy Basin, our wedding went off without a hitch, We had our rehearsal dinner there the night before, Jessica our attendant, was fabulous. She was also our attendant during our wedding and reception. There was never a time when we were wondering what to do next, they take care of every aspect from helping you plan your special day to helping you carry out the stuff the next day. Denise is a god send, she decorated our cake and gift tables as well as our ceremony decorations. We had an outside wedding at there white gazebo. Read less
Services Used: Rehearsal Dinner, Wedding Venue
Default-vendor-profile-pic
Toni
Wedding:
8/9/2014
5.0/5.0
Our wedding was everything we imagined. The staff was wonderful. The decorations were beautiful. And the food was amazing. Thank you to everyone at Burgundy Basin that made our day complete.
Our wedding was everything we imagined. The staff was wonderful. The decorations were beautiful. And the food was amazing. Read more...
Our wedding was everything we imagined. The staff was wonderful. The decorations were beautiful. And the food was amazing. Thank you to everyone at Burgundy Basin that made our day complete. Read less
Services Used: Catering, Rehearsal Dinner, Wedding Venue
Default-vendor-profile-pic
Anonymous
Wedding:
Recently Married
5.0/5.0
How do you have a stress free outdoor wedding ceremony during a rainy Western New York summer? You have it at the Burgundy Basin! My daughter and her fiancée envisioned a beautiful outdoor ceremony, created by them and adorned with decorations provided by family members. The night before their ceremony, it became apparent an outdoor ceremony wasn't going to work. The staff of the Burgundy did everything possible to accommodate our wishes to move it from the white gazebo to the pavilion. The chairs were in place early that day and staff was available to assist our setup. The ceremony turned out beautiful! As we continued with our evening, we were not disappointed in the services we received. The staff was wonderful and the food and cake were delicious and we were guided through the entire evening so that our guests always felt welcome. We would also like to note that the vendor list provided to us was extremely helpful, as was the fact all of our questions were answered in a timely and professional manner! Thanks to ALL!!!
A Very Happy Mother of the Bride.
How do you have a stress free outdoor wedding ceremony during a rainy Western New York summer? You have it at the Burgundy Read more...
How do you have a stress free outdoor wedding ceremony during a rainy Western New York summer? You have it at the Burgundy Basin! My daughter and her fiancée envisioned a beautiful outdoor ceremony, created by them and adorned with decorations provided by family members. The night before their ceremony, it became apparent an outdoor ceremony wasn't going to work. The staff of the Burgundy did everything possible to accommodate our wishes to move it from the white gazebo to the pavilion. The chairs were in place early that day and staff was available to assist our setup. The ceremony turned out beautiful! As we continued with our evening, we were not disappointed in the services we received. The staff was wonderful and the food and cake were delicious and we were guided through the entire evening so that our guests always felt welcome. We would also like to note that the vendor list provided to us was extremely helpful, as was the fact all of our questions were answered in a timely and professional manner! Thanks to ALL!!!
A Very Happy Mother of the Bride. Read less
Services Used: Wedding Cake, Catering, Wedding Venue
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Timothy
Wedding:
6/27/2014
5.0/5.0
They did an excellent job with our ceremony, and our reception. The staff did an amazing job keeping up on top of everything. They have an employee by the name of carl, he did a great job at keeping everything moving on a timely fashion. He is there from start to finish to make sure everything and everyone is well taken care of. I loved how friendly, and respectful there employees are. Thanks again to there staff for making this a great memorable night for us.
They did an excellent job with our ceremony, and our reception. The staff did an amazing job keeping up on top of Read more...
They did an excellent job with our ceremony, and our reception. The staff did an amazing job keeping up on top of everything. They have an employee by the name of carl, he did a great job at keeping everything moving on a timely fashion. He is there from start to finish to make sure everything and everyone is well taken care of. I loved how friendly, and respectful there employees are. Thanks again to there staff for making this a great memorable night for us. Read less
Services Used: Rehearsal Dinner, Wedding Venue
Default-vendor-profile-pic
Anonymous
Wedding:
Recently Married
5.0/5.0
My husband and I cannot thank Mike and his staff at the Burgundy Basin enough for such a beautiful wedding reception. Not only were they accommodating but they exceeded all of our expectations. I would recommend them for anyone looking for a venue for their wedding you will be very pleased.
My husband and I cannot thank Mike and his staff at the Burgundy Basin enough for such a beautiful wedding reception. Not Read more...
My husband and I cannot thank Mike and his staff at the Burgundy Basin enough for such a beautiful wedding reception. Not only were they accommodating but they exceeded all of our expectations. I would recommend them for anyone looking for a venue for their wedding you will be very pleased. Read less
Services Used: Catering, Wedding Venue
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Kate
Wedding:
6/21/2014
5.0/5.0
Mike, Denise, & Carl were fantastic! We had our reception outdoors, with the BBQ picnic menu, & it was amazing. All of the staff worked with us on every little question we had, and we even got the Bartender we requested (Sherri is great!). I couldn't have asked for a better event.
Mike, Denise, & Carl were fantastic! We had our reception outdoors, with the BBQ picnic menu, & it was amazing. All of the Read more...
Mike, Denise, & Carl were fantastic! We had our reception outdoors, with the BBQ picnic menu, & it was amazing. All of the staff worked with us on every little question we had, and we even got the Bartender we requested (Sherri is great!). I couldn't have asked for a better event. Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Danielle
Wedding:
5/18/2014
5.0/5.0
The service we received was well above our expectations. Every aspect and detail of the day was carefully planned and executed with professionalism by the staff and management.
The service we received was well above our expectations. Every aspect and detail of the day was carefully planned and Read more...
The service we received was well above our expectations. Every aspect and detail of the day was carefully planned and executed with professionalism by the staff and management. Read less
Services Used: Catering, Wedding Venue
Default-vendor-profile-pic
Anne
Wedding:
3/22/2014
5.0/5.0
Schwalbach-Bly Wedding 3/22/14

We just wanted to thank Burgundy Basin for doing a wonderful job for our daughter's wedding reception. They were helpful throughout the entire planning process. Everything was in place when we arrived and the room looked beautiful. Our host, Mike was amazing. He made sure everything went smoothly and continuously checked with us to make sure everything was okay. The dinner was delicious with a large variety of food. They did the cake also which was delicious with a raspberry filling. I just can’t say enough about their staff. Our bartenders were amazing. They practically had your drink ready for you before you even ordered. Top notch quality for a very reasonable price!!! We would highly recommend them. ~Bill & Anne Schwalbach Conesus, NY
Schwalbach-Bly Wedding 3/22/14

We just wanted to thank Burgundy Basin for doing a wonderful job for our Read more...
Schwalbach-Bly Wedding 3/22/14

We just wanted to thank Burgundy Basin for doing a wonderful job for our daughter's wedding reception. They were helpful throughout the entire planning process. Everything was in place when we arrived and the room looked beautiful. Our host, Mike was amazing. He made sure everything went smoothly and continuously checked with us to make sure everything was okay. The dinner was delicious with a large variety of food. They did the cake also which was delicious with a raspberry filling. I just can’t say enough about their staff. Our bartenders were amazing. They practically had your drink ready for you before you even ordered. Top notch quality for a very reasonable price!!! We would highly recommend them. ~Bill & Anne Schwalbach Conesus, NY Read less
Services Used: Wedding Cake
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Karla
Wedding:
10/11/2013
5.0/5.0
The Burgundy Basin is amazing! Denise is fantastic & made the wedding planning a breeze! I was planning from out-of-state and she was always so quick to respond to any questions that I had! The night of our wedding, Kyle was our manager & he was just great! So calm & attentive. The food was amazing and all the servers/bartenders were extremely friendly. We had our ceremony at the white gazebo which was beautiful! Our guests had a great time & told us a number of times how great the wedding was! Thank you, Burgundy Basin!!
The Burgundy Basin is amazing! Denise is fantastic & made the wedding planning a breeze! I was planning from out-of-state Read more...
The Burgundy Basin is amazing! Denise is fantastic & made the wedding planning a breeze! I was planning from out-of-state and she was always so quick to respond to any questions that I had! The night of our wedding, Kyle was our manager & he was just great! So calm & attentive. The food was amazing and all the servers/bartenders were extremely friendly. We had our ceremony at the white gazebo which was beautiful! Our guests had a great time & told us a number of times how great the wedding was! Thank you, Burgundy Basin!! Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Evan
Wedding:
10/5/2013
5.0/5.0
Burgundy Basin is an excellent choice for a venue. Mike and Denise are awesome and Vicki does an amazing job with the cake. They were very accommodating in setting up the venue. Kyle was our room manager and he was fantastic. Always professional and very informative about the timeline and suggestions for pictures and the bridal party to walk to the gazebo with minimum exposure for the guests to see. We will definitely recommend Burgundy Basin for weddings and any other event. Food was also fantastic.
One recommendation would be to have trees or something lined up to hide the bride better for the ivory gazebo. But the entrance was still spectacular!

We thank everyone there for their hard work and dedication to perfection right down to the tiny details, as well as their flexibility and eagerness to please, that made our day amazing and special.
Burgundy Basin is an excellent choice for a venue. Mike and Denise are awesome and Vicki does an amazing job with the Read more...
Burgundy Basin is an excellent choice for a venue. Mike and Denise are awesome and Vicki does an amazing job with the cake. They were very accommodating in setting up the venue. Kyle was our room manager and he was fantastic. Always professional and very informative about the timeline and suggestions for pictures and the bridal party to walk to the gazebo with minimum exposure for the guests to see. We will definitely recommend Burgundy Basin for weddings and any other event. Food was also fantastic.
One recommendation would be to have trees or something lined up to hide the bride better for the ivory gazebo. But the entrance was still spectacular!

We thank everyone there for their hard work and dedication to perfection right down to the tiny details, as well as their flexibility and eagerness to please, that made our day amazing and special. Read less
Services Used: Catering, Wedding Venue
Default-vendor-profile-pic
Carson
Wedding:
9/14/2013
5.0/5.0
My new husband and I used Burgundy Basin for both our Ceremony and Reception. They were beyond accommodating, flexible, and helpful. After our church was not done with construction on time, they worked it out so that our ceremony could be there as well at the Ivory Gazebo (one of 2 gazebos on site). It was absolutely beautiful. Their responsiveness was amazing; when I had questions they were more than happy to help (even on multiple occasions within the same day) and the staff, particularly Denise, were very patient with me. The staff there walked me through every eventuality, gave us an empty room-with a restroom-for the women to change in, worked with us so we had a space to do photographs with our photographer, and on the Big Day Mike was on hand along with another staff member to make sure that each section of the event went smoothly. And it did. There was no part of the day that I would want to have been done differently. The service exceeded my every expectation. And their venue has a number of different rooms of different sizes that could fit any wedding of any type. I could not be happier with our choice of venue for our wedding. It was an absolutely Epic day, and Burgundy Basin staff members definitely contributed to how wonderful everything was with all their assistance and attention to detail. They are a very professional bunch, however, they treat you as a valued client, more than "just another event." P.S. Also, food was great.
My new husband and I used Burgundy Basin for both our Ceremony and Reception. They were beyond accommodating, flexible, Read more...
My new husband and I used Burgundy Basin for both our Ceremony and Reception. They were beyond accommodating, flexible, and helpful. After our church was not done with construction on time, they worked it out so that our ceremony could be there as well at the Ivory Gazebo (one of 2 gazebos on site). It was absolutely beautiful. Their responsiveness was amazing; when I had questions they were more than happy to help (even on multiple occasions within the same day) and the staff, particularly Denise, were very patient with me. The staff there walked me through every eventuality, gave us an empty room-with a restroom-for the women to change in, worked with us so we had a space to do photographs with our photographer, and on the Big Day Mike was on hand along with another staff member to make sure that each section of the event went smoothly. And it did. There was no part of the day that I would want to have been done differently. The service exceeded my every expectation. And their venue has a number of different rooms of different sizes that could fit any wedding of any type. I could not be happier with our choice of venue for our wedding. It was an absolutely Epic day, and Burgundy Basin staff members definitely contributed to how wonderful everything was with all their assistance and attention to detail. They are a very professional bunch, however, they treat you as a valued client, more than "just another event." P.S. Also, food was great. Read less
Services Used: Catering, Wedding Venue
Default-vendor-profile-pic
Teri
Wedding:
7/19/2013
5.0/5.0
Awesome, simply awesome. From the cake to the food to the attentiveness Jessica gave me that day...everything was wonderful. The outdoor ceremony was a beautiful location with the gazebo. The food was delicious and hot and ready when we wanted it (loved the ham) Our bartender was amazing and fun knowing my drink whenever I wanted it. Special kudos goes to Jessica who ran the show for us...She gave such attention to us, telling me "it's my show and she's here to make us happy" Even so far as running to get super glue for my nail. Making sure I got whatever I needed. The cake was made on site and was delicious. I cannot stress how thrilled I am with them! Believe me, you cannot go wrong here! Thank you to everyone who made our day special and fun!
Awesome, simply awesome. From the cake to the food to the attentiveness Jessica gave me that day...everything was Read more...
Awesome, simply awesome. From the cake to the food to the attentiveness Jessica gave me that day...everything was wonderful. The outdoor ceremony was a beautiful location with the gazebo. The food was delicious and hot and ready when we wanted it (loved the ham) Our bartender was amazing and fun knowing my drink whenever I wanted it. Special kudos goes to Jessica who ran the show for us...She gave such attention to us, telling me "it's my show and she's here to make us happy" Even so far as running to get super glue for my nail. Making sure I got whatever I needed. The cake was made on site and was delicious. I cannot stress how thrilled I am with them! Believe me, you cannot go wrong here! Thank you to everyone who made our day special and fun! Read less
Services Used: Wedding Cake, Catering, Wedding Venue
Default-vendor-profile-pic
Tia
Wedding:
6/15/2013
5.0/5.0
I would highly recommend this venue to my friends and family!
I would highly recommend this venue to my friends and family!
I would highly recommend this venue to my friends and family! Read less
Services Used: Catering, Wedding Venue
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Deborah
Wedding:
5/31/2013
5.0/5.0
From the very first phone call and meeting to the last minute of our wedding day, I cannot express enough how amazingly organized, thoughtful, efficient and professional the staff at Burgundy Basin were. The food was absolutely delicious and the venue beautiful. I was a very nervous bride with many questions, each and every call or email I made, I received an immediate response back. I highly recommend the Burgundy for your wedding, or any other event, you will be 100% satisfied!
From the very first phone call and meeting to the last minute of our wedding day, I cannot express enough how amazingly Read more...
From the very first phone call and meeting to the last minute of our wedding day, I cannot express enough how amazingly organized, thoughtful, efficient and professional the staff at Burgundy Basin were. The food was absolutely delicious and the venue beautiful. I was a very nervous bride with many questions, each and every call or email I made, I received an immediate response back. I highly recommend the Burgundy for your wedding, or any other event, you will be 100% satisfied! Read less
Services Used: Wedding Cake, Flowers, Officiant, Wedding Venue
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Becky
Wedding:
5/17/2013
5.0/5.0
There are not enough words to describe how accommodating and amazing the staff at Burgundy Basin were. From the moment we booked to the very end of the wedding night.
Any question I had there were immediately there to answer it within less then 24 hours. The day before the wedding Denise sat and went through all our boxes and wrote out where everything needed to be placed so that it would be properly taken care of.
The day was perfect from the moment we arrived, everything was being taken care of. After the ceremony I wasn't as hungry so I left my plate at the head table where they covered it for me so that it wouldn't go bad. I went to Mike later in the night and asked for it to be reheated and instead of reheating, Mike grabbed me a fresh hot plate. All night long my parents, husbands parents and husband and I always had a drink in our hands without even saying a word.

I was told how amazing it would be to have my wedding here and Mike and the staff went above and beyond my expectations!
There are not enough words to describe how accommodating and amazing the staff at Burgundy Basin were. From the moment we Read more...
There are not enough words to describe how accommodating and amazing the staff at Burgundy Basin were. From the moment we booked to the very end of the wedding night.
Any question I had there were immediately there to answer it within less then 24 hours. The day before the wedding Denise sat and went through all our boxes and wrote out where everything needed to be placed so that it would be properly taken care of.
The day was perfect from the moment we arrived, everything was being taken care of. After the ceremony I wasn't as hungry so I left my plate at the head table where they covered it for me so that it wouldn't go bad. I went to Mike later in the night and asked for it to be reheated and instead of reheating, Mike grabbed me a fresh hot plate. All night long my parents, husbands parents and husband and I always had a drink in our hands without even saying a word.

I was told how amazing it would be to have my wedding here and Mike and the staff went above and beyond my expectations! Read less
Services Used: Catering, Wedding Venue
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Rebecca
Wedding:
5/17/2013
5.0/5.0
The staff at Burgundy Basin was outstanding for my daughter's wedding and reception on May 17, 2013. Through the planning process, Denise was quick to respond to any questions and/or requests. The day before our event, we made the final payment. Five minutes after we left, we had an out of town guest cancel due to an emergency. I called Denise and she had us come right back in, (and refunded us the difference). I was apologetic, but she never made us feel like we were creating a problem. Stellar customer service!

The night of the wedding, Mike was beyond attentive. He was there to assist with room set-up, made sure we had what we needed outside, checked in with my daughter and her husband all night, making sure things were going smoothly.

I couldn't have asked to work with better people. Everyone was so accommodating .. I would definitely recommend Burgundy Basin to family and friends.
The staff at Burgundy Basin was outstanding for my daughter's wedding and reception on May 17, 2013. Through the planning Read more...
The staff at Burgundy Basin was outstanding for my daughter's wedding and reception on May 17, 2013. Through the planning process, Denise was quick to respond to any questions and/or requests. The day before our event, we made the final payment. Five minutes after we left, we had an out of town guest cancel due to an emergency. I called Denise and she had us come right back in, (and refunded us the difference). I was apologetic, but she never made us feel like we were creating a problem. Stellar customer service!

The night of the wedding, Mike was beyond attentive. He was there to assist with room set-up, made sure we had what we needed outside, checked in with my daughter and her husband all night, making sure things were going smoothly.

I couldn't have asked to work with better people. Everyone was so accommodating .. I would definitely recommend Burgundy Basin to family and friends. Read less
Services Used: Wedding Venue
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Lisa
Wedding:
5/11/2013
5.0/5.0
I can't say enough about the wonderful experience we had with the Burgundy Basin for my daughter's wedding this past May 11th. The staff at Burgundy Basin were amazing!!! They were so attentive and accommodating from the time we booked the Grand Ballroom to the end of th reception. The food was delicious and they had more than enough bartenders so that no one waited for a drink at the bar. There is not a thing I would have changed. They made the night beautiful and carefree for all of us!!! Thank you to everyone at the Burgunday Basin!! You more than exceeded our expectations!!
I can't say enough about the wonderful experience we had with the Burgundy Basin for my daughter's wedding this past May Read more...
I can't say enough about the wonderful experience we had with the Burgundy Basin for my daughter's wedding this past May 11th. The staff at Burgundy Basin were amazing!!! They were so attentive and accommodating from the time we booked the Grand Ballroom to the end of th reception. The food was delicious and they had more than enough bartenders so that no one waited for a drink at the bar. There is not a thing I would have changed. They made the night beautiful and carefree for all of us!!! Thank you to everyone at the Burgunday Basin!! You more than exceeded our expectations!! Read less
Services Used: Wedding Venue
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Tiffany
Wedding:
12/14/2012
5.0/5.0
Working with Burgundy Basin was such a great experience! They were extremely flexible and were able to honor each request I made (then changed, then made again :)) Each staff member that we dealt with was an absolute pleasure to work with and gave us all such a great sense of assurance that our day would be perfect. It was! Have your wedding here! The service you get for what you pay is an absolute steal! I would host any party here in the future!!!!
Working with Burgundy Basin was such a great experience! They were extremely flexible and were able to honor each request Read more...
Working with Burgundy Basin was such a great experience! They were extremely flexible and were able to honor each request I made (then changed, then made again :)) Each staff member that we dealt with was an absolute pleasure to work with and gave us all such a great sense of assurance that our day would be perfect. It was! Have your wedding here! The service you get for what you pay is an absolute steal! I would host any party here in the future!!!! Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
5.0/5.0
You don't have to do a thing because Burgundy knows how to put together an amazing wedding!!
You don't have to do a thing because Burgundy knows how to put together an amazing wedding!!
You don't have to do a thing because Burgundy knows how to put together an amazing wedding!! Read less
Services Used: Catering, Wedding Venue
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Whitney
Wedding:
7/14/2012
5.0/5.0
Burgundy Basin did an EXCELLENT job at providing us with a one stop shop of stress-free wedding planning with all of the services they provide. They provided us with our centerpieces, excellent food, delicious wedding cake and pastries, as well as EXCELLENT service! ALL of our guest said "it was the best wedding ever! The food, cake, cookies, and pasteries were excellent!"
Thumbs up to all staff at Burgundy Basin for making our special day seamless and enjoyable! Denise and Sarah were amazing! Denise you helped to eliminate our prewedding stress and Sarah you did an excellent job on our wedding day!!! We would also like to thank Mike & Carl! As my dad said, "they have not been in buisness for over 50 years for nothing! They MUST know what they are doing!"
Burgundy Basin works well with shuttle service to and from Brookwood Inn hotel which made our out of town guests extremely happy!
Our DJ (Joetta) from GO Sound was EXCELLENT and had all our guests up and moving the whole night!!!!! Go Sound also works very well with Burgundy Basin!
I WOULD RECOMMEND THE BURGUNDY BASIN TO ALL COUPLES LOOKING TO GET MARRIED!!!!!!!!!!!!!
Burgundy Basin did an EXCELLENT job at providing us with a one stop shop of stress-free wedding planning with all of the Read more...
Burgundy Basin did an EXCELLENT job at providing us with a one stop shop of stress-free wedding planning with all of the services they provide. They provided us with our centerpieces, excellent food, delicious wedding cake and pastries, as well as EXCELLENT service! ALL of our guest said "it was the best wedding ever! The food, cake, cookies, and pasteries were excellent!"
Thumbs up to all staff at Burgundy Basin for making our special day seamless and enjoyable! Denise and Sarah were amazing! Denise you helped to eliminate our prewedding stress and Sarah you did an excellent job on our wedding day!!! We would also like to thank Mike & Carl! As my dad said, "they have not been in buisness for over 50 years for nothing! They MUST know what they are doing!"
Burgundy Basin works well with shuttle service to and from Brookwood Inn hotel which made our out of town guests extremely happy!
Our DJ (Joetta) from GO Sound was EXCELLENT and had all our guests up and moving the whole night!!!!! Go Sound also works very well with Burgundy Basin!
I WOULD RECOMMEND THE BURGUNDY BASIN TO ALL COUPLES LOOKING TO GET MARRIED!!!!!!!!!!!!! Read less
Services Used: Wedding Cake, Lighting & Decor
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Amanda
Wedding:
6/29/2012
5.0/5.0
After looking at 3 other venues we knew this was the one! The staff and owners were so professional and made our day there priority! 2 of our friends even had their weddings here after us because it was so phenomenal!
After looking at 3 other venues we knew this was the one! The staff and owners were so professional and made our day there Read more...
After looking at 3 other venues we knew this was the one! The staff and owners were so professional and made our day there priority! 2 of our friends even had their weddings here after us because it was so phenomenal! Read less
Services Used: Catering, Wedding Planning, Lighting & Decor, Rehearsal Dinner, Wedding Venue
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Saoching
Wedding:
6/9/2012
5.0/5.0
Planning my wedding was difficult and trying to get everything situated was very stressful but Burgundy Basin helped me in so many ways. From the first meeting to the last, they did everything they could to ensure I had the wedding of my dreams. The price was excellent and the service was amazing. I had my bridal shower there as well and everything was a dream come true. Mike and Carl, the owners, are incredible. The entire staff does everything in order to have your dreams achieved. I don't have one negative thing to say because everyone at the Burgundy Basin were excellent. It felt like they were family and not a business transaction. They treated my family and I with such care and respect. I couldn't have asked for a better team.
Planning my wedding was difficult and trying to get everything situated was very stressful but Burgundy Basin helped me in Read more...
Planning my wedding was difficult and trying to get everything situated was very stressful but Burgundy Basin helped me in so many ways. From the first meeting to the last, they did everything they could to ensure I had the wedding of my dreams. The price was excellent and the service was amazing. I had my bridal shower there as well and everything was a dream come true. Mike and Carl, the owners, are incredible. The entire staff does everything in order to have your dreams achieved. I don't have one negative thing to say because everyone at the Burgundy Basin were excellent. It felt like they were family and not a business transaction. They treated my family and I with such care and respect. I couldn't have asked for a better team. Read less
Services Used: Wedding Venue
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Kimberly
Wedding:
5/18/2012
5.0/5.0
We were married on 5/18/12 and had our reception at Burgundy Basin. Carl, Mike, Denise and the rest of the staff treated us more like family than customers. Burgundy Basin provides an array of wedding packages so you can pick the package that fits your budget.

The food was fabulous. The Filet Mignon could be cut with a butter knife. The Chicken French and Haddock Stephanie were equally delectable. Also, included in our package was the wedding cake. Yes, Burgundy Basin has a bakery and prepared the cake to our specifications. We had many comments from our guests about how wonderful the cake was. We also had a pastry and cookie presentation that was tasty as well as pleasing to the eyes.

Beyond the venue and food was the exceptional service. My husband and I did exhaustive research to pick the right place for our special day and we were not disappointed. In addition to the above, the staff helped us to find our photographer, entertainment, limo service and chair covers.

In our opinion, Burgundy Basin provided superior value for the best price. For us, there was no other choice.
We were married on 5/18/12 and had our reception at Burgundy Basin. Carl, Mike, Denise and the rest of the staff treated Read more...
We were married on 5/18/12 and had our reception at Burgundy Basin. Carl, Mike, Denise and the rest of the staff treated us more like family than customers. Burgundy Basin provides an array of wedding packages so you can pick the package that fits your budget.

The food was fabulous. The Filet Mignon could be cut with a butter knife. The Chicken French and Haddock Stephanie were equally delectable. Also, included in our package was the wedding cake. Yes, Burgundy Basin has a bakery and prepared the cake to our specifications. We had many comments from our guests about how wonderful the cake was. We also had a pastry and cookie presentation that was tasty as well as pleasing to the eyes.

Beyond the venue and food was the exceptional service. My husband and I did exhaustive research to pick the right place for our special day and we were not disappointed. In addition to the above, the staff helped us to find our photographer, entertainment, limo service and chair covers.

In our opinion, Burgundy Basin provided superior value for the best price. For us, there was no other choice. Read less
Services Used: Catering, Wedding Venue
130x130_sq_1321801333107-scottaugie
August
Wedding:
10/29/2011
5.0/5.0
I think my niece’s Facebook post captured it best:
BEST. WEDDING. EVER.

We could not be more pleased with the outstanding service and attention to every detail of our wedding that we received from the staff at the Burgundy Basin Inn.

Because of the distance (we are in Florida), we relied on Burgundy Basin Inn to handle a lot of details for us, and your staff did not disappoint. Denise and the Sales staff worked with us over the phone in advance of our special day. I sometimes think that they were as excited for us as we were.

The food was impeccable, and served promptly, and the cake was both beautiful and delicious.

The bartenders clearly love what they do, and it showed.

Sarah, our wedding concierge took special care to ensure throughout the entire evening that everything worked smoothly. She coordinated with DJ Naps for announcements and was never far from us in case we needed something.

And finally, we were impressed that both owners were on site and overseeing everything. Based on our observations, the staff certainly had everything well in hand, but we appreciated them giving up their Saturday evening to ensure all went well.

Burgundy Basin Inn far exceeded every expectation!
I think my niece’s Facebook post captured it best:
BEST. WEDDING. EVER.

We could not be more pleased with the Read more...
I think my niece’s Facebook post captured it best:
BEST. WEDDING. EVER.

We could not be more pleased with the outstanding service and attention to every detail of our wedding that we received from the staff at the Burgundy Basin Inn.

Because of the distance (we are in Florida), we relied on Burgundy Basin Inn to handle a lot of details for us, and your staff did not disappoint. Denise and the Sales staff worked with us over the phone in advance of our special day. I sometimes think that they were as excited for us as we were.

The food was impeccable, and served promptly, and the cake was both beautiful and delicious.

The bartenders clearly love what they do, and it showed.

Sarah, our wedding concierge took special care to ensure throughout the entire evening that everything worked smoothly. She coordinated with DJ Naps for announcements and was never far from us in case we needed something.

And finally, we were impressed that both owners were on site and overseeing everything. Based on our observations, the staff certainly had everything well in hand, but we appreciated them giving up their Saturday evening to ensure all went well.

Burgundy Basin Inn far exceeded every expectation! Read less
Services Used: Wedding Venue
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Erika
Wedding:
10/15/2011
5.0/5.0
I absolutely loved this venue. They were so helpful in setting everything up, the food was amazing for the price. The workers were always on top of everything, always asking if I or the groom needed anything. I loved it. I would definitely have another event at this venue and will recommend it to everyone.
I absolutely loved this venue. They were so helpful in setting everything up, the food was amazing for the price. The Read more...
I absolutely loved this venue. They were so helpful in setting everything up, the food was amazing for the price. The workers were always on top of everything, always asking if I or the groom needed anything. I loved it. I would definitely have another event at this venue and will recommend it to everyone. Read less
Services Used: Catering, Wedding Venue
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Melissa
Wedding:
8/27/2011
5.0/5.0
I couldn't have asked for a better wedding day. They went above and beyond to accommodate anything we needed. Denise filled in to officiate for us as our officiant was unable to at the last minute. Everything was excellent and went very smoothly. They do anything they can for their bride and groom :) I am very picky when it comes to alcohol and they served me just what I love!!! They are excellent and their service is awesome! I recommend burgundy basin to everyone I know! :)
I couldn't have asked for a better wedding day. They went above and beyond to accommodate anything we needed. Denise Read more...
I couldn't have asked for a better wedding day. They went above and beyond to accommodate anything we needed. Denise filled in to officiate for us as our officiant was unable to at the last minute. Everything was excellent and went very smoothly. They do anything they can for their bride and groom :) I am very picky when it comes to alcohol and they served me just what I love!!! They are excellent and their service is awesome! I recommend burgundy basin to everyone I know! :) Read less
Services Used: Wedding Venue
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maryjo
Wedding:
7/22/2011
5.0/5.0
My daughter had her reception at The Burgandy Basin on a Friday night in July 2011. From the first day we walked in the door to inquire about this venue to the day of the wedding Michael Clarcq and his crew at the Burgandy Basin were wonderful. I can't say enough about them. They truly were great. Compared to other places in the area for wedding receptions - the Burgandy Basin was much more affordable. I was a little nervous about this, fearing that maybe things wouldn't be as nice. I was so wrong, everything was great. My daughter has been to several weddings this summer at the more exclusive venues and always had a negative comment about the places, food was terrible, place was crowded etc. The comments I have heard after my daughter's wedding were all positive. In fact I heard many say that their chicken french was the best they ever had.
Mike was so personable and easy to work with. They we able to accomodate all our request and made us feel whatever we asked for they would find a way to do it - and they did! We had quite an unique table and room set up and the staff was able to set everything up exactly as we wanted. Sarah, our hostess was excellent and very patient with our requests. She was so calm, it helped me relax!
Again, I can't express how pleased I was with everything about the Burgandy Basin, the staff, the room which was spacious and recently remodelled (as much of the place has been), the food, the service. I would highly recommend them to anyone planning a reception or party.
Thanks - Mike and crew
My daughter had her reception at The Burgandy Basin on a Friday night in July 2011. From the first day we walked in the Read more...
My daughter had her reception at The Burgandy Basin on a Friday night in July 2011. From the first day we walked in the door to inquire about this venue to the day of the wedding Michael Clarcq and his crew at the Burgandy Basin were wonderful. I can't say enough about them. They truly were great. Compared to other places in the area for wedding receptions - the Burgandy Basin was much more affordable. I was a little nervous about this, fearing that maybe things wouldn't be as nice. I was so wrong, everything was great. My daughter has been to several weddings this summer at the more exclusive venues and always had a negative comment about the places, food was terrible, place was crowded etc. The comments I have heard after my daughter's wedding were all positive. In fact I heard many say that their chicken french was the best they ever had.
Mike was so personable and easy to work with. They we able to accomodate all our request and made us feel whatever we asked for they would find a way to do it - and they did! We had quite an unique table and room set up and the staff was able to set everything up exactly as we wanted. Sarah, our hostess was excellent and very patient with our requests. She was so calm, it helped me relax!
Again, I can't express how pleased I was with everything about the Burgandy Basin, the staff, the room which was spacious and recently remodelled (as much of the place has been), the food, the service. I would highly recommend them to anyone planning a reception or party.
Thanks - Mike and crew Read less
Services Used: Wedding Venue
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Deb
Wedding:
5/29/2011
5.0/5.0
We were thrilled with our wedding at the Burgundy Basin! We got engaged in February and decided to have a May wedding (that same year). Mike and his staff were phenomenal about offering us the timeline we hoped for as well as deals along the way. Denise was very helpful with any questions I had. We couldn't have been happier with the way the day worked out! Burgundy Basin offered so many services, I found it much easier and more cost effective to get our cake and centerpieces from them rather than continue to look elsewhere. Our day went smoothly even with a bit of rain. Our bartender Sara was excellent. Overall our guests were very pleased and we had a perfect day. I definitely would recommend Burgundy Basin as a place to hold your event. It is probably the best value you can find for your money.
We were thrilled with our wedding at the Burgundy Basin! We got engaged in February and decided to have a May wedding Read more...
We were thrilled with our wedding at the Burgundy Basin! We got engaged in February and decided to have a May wedding (that same year). Mike and his staff were phenomenal about offering us the timeline we hoped for as well as deals along the way. Denise was very helpful with any questions I had. We couldn't have been happier with the way the day worked out! Burgundy Basin offered so many services, I found it much easier and more cost effective to get our cake and centerpieces from them rather than continue to look elsewhere. Our day went smoothly even with a bit of rain. Our bartender Sara was excellent. Overall our guests were very pleased and we had a perfect day. I definitely would recommend Burgundy Basin as a place to hold your event. It is probably the best value you can find for your money. Read less
Services Used: Wedding Cake, Catering, Flowers, Wedding Venue
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norellerivera
Wedding:
12/18/2010
5.0/5.0
Everyone at Burgundy Basin is incredibly helpful and nice. They are very organized and helped us with anything that we needed. The food is really good and it was nice because there was a sampling before the wedding. On the wedding day we were completely catered to and any decision that was made was not made without us.
Everyone at Burgundy Basin is incredibly helpful and nice. They are very organized and helped us with anything that we Read more...
Everyone at Burgundy Basin is incredibly helpful and nice. They are very organized and helped us with anything that we needed. The food is really good and it was nice because there was a sampling before the wedding. On the wedding day we were completely catered to and any decision that was made was not made without us. Read less
Services Used: Wedding Venue
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christina
Wedding:
6/6/2010
5.0/5.0
I had an amazing expierence with Burgundy Basin. I was supposed to have my wedding outside in the white gazebo and up until an hour before the ceremony we were all set for outside. THEN it was raining, the crew their quickly moved everything inside and made it perfect for us. The food is amazing, the price is affordable and everyone there is soo nice! I would highly recommend them!
I had an amazing expierence with Burgundy Basin. I was supposed to have my wedding outside in the white gazebo and up Read more...
I had an amazing expierence with Burgundy Basin. I was supposed to have my wedding outside in the white gazebo and up until an hour before the ceremony we were all set for outside. THEN it was raining, the crew their quickly moved everything inside and made it perfect for us. The food is amazing, the price is affordable and everyone there is soo nice! I would highly recommend them! Read less
Services Used: Wedding Venue
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Julie
Wedding:
6/27/2009
5.0/5.0
I can't rave enough about how wonderful Burgundy Basin was. We had our ceremony and reception there. They did everything from the buffet to the cake to the decorations to the centerpieces. We made the choices of what we wanted and they provided it. The food was great, the cake was great, the decor was great, the people were great. Highly recommended, and the prices are VERY reasonable for the high quality services you will receive.
I can't rave enough about how wonderful Burgundy Basin was. We had our ceremony and reception there. They did everything Read more...
I can't rave enough about how wonderful Burgundy Basin was. We had our ceremony and reception there. They did everything from the buffet to the cake to the decorations to the centerpieces. We made the choices of what we wanted and they provided it. The food was great, the cake was great, the decor was great, the people were great. Highly recommended, and the prices are VERY reasonable for the high quality services you will receive. Read less
Services Used: Wedding Venue
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Lynda
Wedding:
6/6/2009
5.0/5.0
Mike Clarcq and his staff were absolutely tremendous! We had our ceremony at the white gazebo outside and the weather was perfect! Then we had our reception inside and had 2 rooms due to our number of guests (Erie/Clinton Room). The room was absolutely beautiful ever since they remodeled it inside! The staff was very attentive to my groom and I. They made sure everything went smoothly. If anything didn't run smoothly then I wasn't aware of it other than my florist and baker who messed up big time! The staff made sure we were on time with events throughout the night and even though they were very attentive, they weren't intrusive in pictures or anything like that. I'm glad we decided to have our reception here because they were very flexible with things we wanted to do and have for our wedding. They allowed us to have an 8' candy table with candies brought in from the store, they allowed us to have wine for the toast instead of champagne (we don't like champagne), and my dad and groom had alot of food choices for the buffet which was fantastic!!!! For the price and what you're given here, you just can't beat it. Their minimum you have to meet is the lowest we found and more realistic than everywhere else. If you go anywhere else you're paying way too much and wasting your money! I would definitely recommend this venue to EVERYONE. I look forward to celebrating future occasions and parties here :) No matter if it's a small party you're throwing, or a large one, Burgundy Basin can handle it!
Mike Clarcq and his staff were absolutely tremendous! We had our ceremony at the white gazebo outside and the weather was Read more...
Mike Clarcq and his staff were absolutely tremendous! We had our ceremony at the white gazebo outside and the weather was perfect! Then we had our reception inside and had 2 rooms due to our number of guests (Erie/Clinton Room). The room was absolutely beautiful ever since they remodeled it inside! The staff was very attentive to my groom and I. They made sure everything went smoothly. If anything didn't run smoothly then I wasn't aware of it other than my florist and baker who messed up big time! The staff made sure we were on time with events throughout the night and even though they were very attentive, they weren't intrusive in pictures or anything like that. I'm glad we decided to have our reception here because they were very flexible with things we wanted to do and have for our wedding. They allowed us to have an 8' candy table with candies brought in from the store, they allowed us to have wine for the toast instead of champagne (we don't like champagne), and my dad and groom had alot of food choices for the buffet which was fantastic!!!! For the price and what you're given here, you just can't beat it. Their minimum you have to meet is the lowest we found and more realistic than everywhere else. If you go anywhere else you're paying way too much and wasting your money! I would definitely recommend this venue to EVERYONE. I look forward to celebrating future occasions and parties here :) No matter if it's a small party you're throwing, or a large one, Burgundy Basin can handle it! Read less
Services Used: Catering, Wedding Venue
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Anonymous
Wedding:
7/19/2008
5.0/5.0
Amazing place! Went above and beyond! Regardless of the event you will get professionals who truly want to make your experience top notch. Thanks for making our wedding day a wonderful experience!
Amazing place! Went above and beyond! Regardless of the event you will get professionals who truly want to make your Read more...
Amazing place! Went above and beyond! Regardless of the event you will get professionals who truly want to make your experience top notch. Thanks for making our wedding day a wonderful experience! Read less
Services Used: Lighting & Decor, Wedding Venue
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Mimi
Wedding:
7/11/2009
4.9/5.0
We had our ceremony and reception at the Burgundy Basin in July during the busy wedding season on a Saturday evening. I must say my husband and I are very happy with our decision to trust the Burgundy Basin with our wedding day! I was concerned that having other weddings going on at the same facility at the same time would detract from the quality we received, but that proved to be a needless worry. We chose one of the served dinner packages and everything came out on time, hot and delicious. I have a family of fussy eaters and all I heard were endless compliments about the food and the wedding cake and the other desserts served. The value you receive at this facility really is outstanding. I did a lot of research on other options, and no one else compared.

We planned our wedding in Rochester from Phoenix with absolutely no physical visits to the facility until a week before our wedding when we got into town. This means that everything was coordinated through email and telephone calls. I am still amazed at how well this arrangement worked out! I do wish that they had more information available on their website, but because of their fantastic responsiveness to questions it didn't end up being a problem. I think that the sheets that you have to fill out for your check in appointment a day or two before your wedding should be available online, but if you ask they will email them to you immediately. Actually, that's how a lot of things are with the Burgundy Basin. If you ask, they are more than happy to accommodate you with just about anything in a very timely fashion, but you do need to speak up and ask because a lot of things that they offer are not written down anywhere or listed on the website. This is true of decorations also. They have some very lovely cake and head table decorating packages, but you won't find that on their website. Ask Denise about it...she has pictures she can share with you if you're interested and she does a great job! If you want to incorporate your own items they are very happy to do so. For example, I asked Denise to use real rose petals that I provided from the florist rather than the silk ones she normal uses for the cake table decorating package and she did so happily. When touring the facility (the week of my wedding) I learned that another bride even provided her own arch and Denise was willing to work with it! During the winter months my husband and I decided to take dance lessons and Denise emailed us a layout of the dance floor in our room when we asked for it. So what I'm saying is if there's something you want or need, ask, they will help you!

One of my bridesmaids went to the tasting held in March for me since I was unable to make the trip to attend. While there she noted that she thought one of the bartenders provided superior service, so she got her name and the next day I called the Burgundy Basin and asked if that bartender could be assigned for my wedding. To my amazement they said yes, definitely. So that's the bartender we had on our wedding day...and boy did I hear endless compliments about her from my guests!

On the day of the wedding, our coordinator, Novaline was wonderful. I provided her with some check lists for the more unusual requests that I had and she made sure they all were fullfilled. She saw to it that we were well cared for on our wedding day and that everything went off exactly as we wished.

We planned our wedding from about 3000 miles away, and it went off exactly as we had hoped. That's amazing! They have a lot of experience with weddings and it definitely shows. They provide so much, way more than the website lets on. I probably did more phone calling and emailing than most brides that are local, but the constant communication was fantastic. The staff was very friendly and accommodating and ensured that I had all of my questions answered with every email and phone call that I placed to them and they allowed me to communicate clearly what I wanted from them. No question was ever treated as if it were silly-not even when I called about table numbering questions. If you stay in communication with them, you will be very happy, even if you never set foot in the facility until your check in day.
We had our ceremony and reception at the Burgundy Basin in July during the busy wedding season on a Saturday evening. I Read more...
We had our ceremony and reception at the Burgundy Basin in July during the busy wedding season on a Saturday evening. I must say my husband and I are very happy with our decision to trust the Burgundy Basin with our wedding day! I was concerned that having other weddings going on at the same facility at the same time would detract from the quality we received, but that proved to be a needless worry. We chose one of the served dinner packages and everything came out on time, hot and delicious. I have a family of fussy eaters and all I heard were endless compliments about the food and the wedding cake and the other desserts served. The value you receive at this facility really is outstanding. I did a lot of research on other options, and no one else compared.

We planned our wedding in Rochester from Phoenix with absolutely no physical visits to the facility until a week before our wedding when we got into town. This means that everything was coordinated through email and telephone calls. I am still amazed at how well this arrangement worked out! I do wish that they had more information available on their website, but because of their fantastic responsiveness to questions it didn't end up being a problem. I think that the sheets that you have to fill out for your check in appointment a day or two before your wedding should be available online, but if you ask they will email them to you immediately. Actually, that's how a lot of things are with the Burgundy Basin. If you ask, they are more than happy to accommodate you with just about anything in a very timely fashion, but you do need to speak up and ask because a lot of things that they offer are not written down anywhere or listed on the website. This is true of decorations also. They have some very lovely cake and head table decorating packages, but you won't find that on their website. Ask Denise about it...she has pictures she can share with you if you're interested and she does a great job! If you want to incorporate your own items they are very happy to do so. For example, I asked Denise to use real rose petals that I provided from the florist rather than the silk ones she normal uses for the cake table decorating package and she did so happily. When touring the facility (the week of my wedding) I learned that another bride even provided her own arch and Denise was willing to work with it! During the winter months my husband and I decided to take dance lessons and Denise emailed us a layout of the dance floor in our room when we asked for it. So what I'm saying is if there's something you want or need, ask, they will help you!

One of my bridesmaids went to the tasting held in March for me since I was unable to make the trip to attend. While there she noted that she thought one of the bartenders provided superior service, so she got her name and the next day I called the Burgundy Basin and asked if that bartender could be assigned for my wedding. To my amazement they said yes, definitely. So that's the bartender we had on our wedding day...and boy did I hear endless compliments about her from my guests!

On the day of the wedding, our coordinator, Novaline was wonderful. I provided her with some check lists for the more unusual requests that I had and she made sure they all were fullfilled. She saw to it that we were well cared for on our wedding day and that everything went off exactly as we wished.

We planned our wedding from about 3000 miles away, and it went off exactly as we had hoped. That's amazing! They have a lot of experience with weddings and it definitely shows. They provide so much, way more than the website lets on. I probably did more phone calling and emailing than most brides that are local, but the constant communication was fantastic. The staff was very friendly and accommodating and ensured that I had all of my questions answered with every email and phone call that I placed to them and they allowed me to communicate clearly what I wanted from them. No question was ever treated as if it were silly-not even when I called about table numbering questions. If you stay in communication with them, you will be very happy, even if you never set foot in the facility until your check in day. Read less
Services Used: Catering, Wedding Venue
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E
Wedding:
5/21/2011
4.8/5.0
I had my reception at Burgundy Basin. All of the staff was extremely attentive and responsive to any needs we had. The night went smoothly and the guests were pleased.
I had my reception at Burgundy Basin. All of the staff was extremely attentive and responsive to any needs we had. The Read more...
I had my reception at Burgundy Basin. All of the staff was extremely attentive and responsive to any needs we had. The night went smoothly and the guests were pleased. Read less
Services Used: Catering
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Jennifer
Wedding:
9/8/2012
4.7/5.0
When we wanted to change the venue at the last minute so that the ceremony was outside, mike was right on top of it! Within minutes everything was ready to go. They checked with us throughout the evening to make sure things were going well.
When we wanted to change the venue at the last minute so that the ceremony was outside, mike was right on top of it! Read more...
When we wanted to change the venue at the last minute so that the ceremony was outside, mike was right on top of it! Within minutes everything was ready to go. They checked with us throughout the evening to make sure things were going well. Read less
Services Used: Wedding Venue
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Tinkie619
Wedding:
7/18/2008
4.7/5.0
The Burgundy Basin provided a beautiful and enjoyable venue for both my ceremony and reception. I was able to relax on my wedding day as they took care of everything and it all went according to plan. The staff is pleasant and helpful. I would recommend them to any future bride.
The Burgundy Basin provided a beautiful and enjoyable venue for both my ceremony and reception. I was able to relax on my Read more...
The Burgundy Basin provided a beautiful and enjoyable venue for both my ceremony and reception. I was able to relax on my wedding day as they took care of everything and it all went according to plan. The staff is pleasant and helpful. I would recommend them to any future bride. Read less
Services Used:
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Angela
Wedding:
10/11/2008
4.4/5.0
The Burgundy definately gave us a fabulous wedding for the price that we paid. We got very nervous at the "Tasting" event they had for 2008 weddings as many of the dishes we wanted were not offered to try. With one phone call they were willing to have a personal tasting for what we wanted to serve. Both Mike and Carl were responsive and attentive. There were a few mis-communicaton glitches in the end, but it all worked out beautifully.
The Burgundy definately gave us a fabulous wedding for the price that we paid. We got very nervous at the "Tasting" event Read more...
The Burgundy definately gave us a fabulous wedding for the price that we paid. We got very nervous at the "Tasting" event they had for 2008 weddings as many of the dishes we wanted were not offered to try. With one phone call they were willing to have a personal tasting for what we wanted to serve. Both Mike and Carl were responsive and attentive. There were a few mis-communicaton glitches in the end, but it all worked out beautifully. Read less
Services Used: Wedding Venue
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megtegs
Wedding:
6/7/2008
4.4/5.0
The people at Burgundy Basin helped make wedding planning easy. The day went by so smoothly because of their help. From the begining they helped walk us through the many choices available, from a served dinner to buffet, the outdoor ceremony, and the whole reception and what to do when. Many of our guests have said this is the most fun and relaxed wedding they have ever been too, they felt very taken care of.

What originally attracted us to Burgundy Basin was that so much is included. They have packages that include cocktail hour appetizers, served or buffet dinner, the wedding cake, and even a coffee and cookie tray at the end of the night. We also liked that our ceremony could be held right on site outside, with a contingency plan for weather. We really got what we paid for, compared to other places we looked at they had the best value for the dollar, and seemed very professional and could answer any questions we had.
The people at Burgundy Basin helped make wedding planning easy. The day went by so smoothly because of their help. From Read more...
The people at Burgundy Basin helped make wedding planning easy. The day went by so smoothly because of their help. From the begining they helped walk us through the many choices available, from a served dinner to buffet, the outdoor ceremony, and the whole reception and what to do when. Many of our guests have said this is the most fun and relaxed wedding they have ever been too, they felt very taken care of.

What originally attracted us to Burgundy Basin was that so much is included. They have packages that include cocktail hour appetizers, served or buffet dinner, the wedding cake, and even a coffee and cookie tray at the end of the night. We also liked that our ceremony could be held right on site outside, with a contingency plan for weather. We really got what we paid for, compared to other places we looked at they had the best value for the dollar, and seemed very professional and could answer any questions we had. Read less
Services Used: Wedding Cake, Catering, Wedding Venue
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Andrea
Wedding:
11/10/2007
3.8/5.0
Great food, beautiful facility. Day of coordinator Cindy was rude and unprofessional. She was not flexible and wanted things done on her clock, in her order and not based on what the bride and groom had planned. Everyone else was wonderful.
Great food, beautiful facility. Day of coordinator Cindy was rude and unprofessional. She was not flexible and wanted Read more...
Great food, beautiful facility. Day of coordinator Cindy was rude and unprofessional. She was not flexible and wanted things done on her clock, in her order and not based on what the bride and groom had planned. Everyone else was wonderful. Read less
Services Used: Wedding Cake, Catering, Wedding Planning

DEALS

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We offer a wedding discount on Friday Evenings, Saturday Afternoons, and Sundays! Call for details....(585) 248-2660
Deal #WW29f21889d87b4136
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1361 Marsh Road, Pittsford, NY 14534 See On Map
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