Quality of Service
We were extremely disappointed with the wedding cake provided to us by Cakes by Konstadin. We were referred to her by our Event Decorator, as the perfect person to do our wedding cake. We met with her twice and even brought my wedding dress to her for her to review before completing her final design. She is good at establishing a design vision and therefore she can easily impress. However, her actual delivery against the objectives, as well as the quality of her baking, is less than stellar. We had hoped to use her mini cakes as favours for our wedding, but while they were beautiful to look at, their taste was sub-par, and we chose to go with Mariposa Market in Orillia to complete our Sweet Table and provide our favours. That was the best decision we made, as our cake, the only thing we requested from Konstadin was completely the wrong colour. Nowhere in any of our consultation notes is the colour she chose,r mentioned. It had nothing whatsoever to do with our overall colour scheme, even though our event decorator was more than open to working/communicating with her. This kind of error is obviously unacceptable. This was only vendor we dealt with that did not deliver, and for that we are lucky, but again, very disappointed. We have since sent our comments to her, and to date, she has not yet responded. Again, this speaks to her lack of professionalism and dedication to her clients. As a member of the design community myself, I would never recommend her on any level, and hope that this review will help others in their consideraton.
Services Used: Wedding Cake
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