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Cappella Court Gardens

Carrollton , TX

LOCATION

Carrollton, TX US

WEBSITE

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Wedding Venue

REVIEWS

2.3
out of 5.0
2.4/5.0
2.2/5.0
2.1/5.0
2.2/5.0
2.4/5.0
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Lauren
Wedding:
10/5/2012
5.0/5.0
I have had the pleasure of being part of a few weddings at this venue. I am always still shocked at how beautiful this venue is, every time I return. Valinda, the sales manager takes such great care of my friends that anytime someone I know is getting married, I tell them about this place. From start to finish, it is A+ service. Gorgeous, gorgeous!
I have had the pleasure of being part of a few weddings at this venue. I am always still shocked at how beautiful this Read more...
I have had the pleasure of being part of a few weddings at this venue. I am always still shocked at how beautiful this venue is, every time I return. Valinda, the sales manager takes such great care of my friends that anytime someone I know is getting married, I tell them about this place. From start to finish, it is A+ service. Gorgeous, gorgeous! Read less
Services Used: Wedding Venue
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Tameka
Wedding:
4/7/2012
1.6/5.0
Don't have your wedding here! Cake taste nothing like it did at our tasting, Chicken was salty and to make matters worse the owner doesn't even care! Just wants your money!
Don't have your wedding here! Cake taste nothing like it did at our tasting, Chicken was salty and to make matters worse Read more...
Don't have your wedding here! Cake taste nothing like it did at our tasting, Chicken was salty and to make matters worse the owner doesn't even care! Just wants your money! Read less
Services Used: Wedding Venue
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adria
Wedding:
9/10/2011
4.7/5.0
We had our wedding there recently on September 10, 2011 and were very satisfied. The venue inside is beautiful and the staff was very helpful. Diane and Sandra were very helpful. I couldn't complain about anything. I highly recommend this venue.
We had our wedding there recently on September 10, 2011 and were very satisfied. The venue inside is beautiful and the Read more...
We had our wedding there recently on September 10, 2011 and were very satisfied. The venue inside is beautiful and the staff was very helpful. Diane and Sandra were very helpful. I couldn't complain about anything. I highly recommend this venue. Read less
Services Used: Wedding Venue
130x130 sq 1321677566216 monicasandpainting
Monica
Wedding:
8/7/2011
5.0/5.0
Amazing long distance planning.

I thought planning my wedding from Italy was going to be overwhelming and was happy to find a place that took care of so many of the details for me. They made my planning easy with tons of emails with photos and drawings and a long meeting with the coordinator and owner when I arrived back in the country just days before my wedding. Everything was amazing from the food and cakes to the coordinator and the little details. Their owner Sandra helped with a lot of the details and designing, their dj Tom made the reception fun, their coordinator Diane organized every minute. The prices were the best I had seen from the eight places I considered. I couldn’t have asked for a better wedding.
Amazing long distance planning.

I thought planning my wedding from Italy was going to be overwhelming and was Read more...
Amazing long distance planning.

I thought planning my wedding from Italy was going to be overwhelming and was happy to find a place that took care of so many of the details for me. They made my planning easy with tons of emails with photos and drawings and a long meeting with the coordinator and owner when I arrived back in the country just days before my wedding. Everything was amazing from the food and cakes to the coordinator and the little details. Their owner Sandra helped with a lot of the details and designing, their dj Tom made the reception fun, their coordinator Diane organized every minute. The prices were the best I had seen from the eight places I considered. I couldn’t have asked for a better wedding. Read less
Services Used: Wedding Cake, Catering, DJ, Wedding Planning, Rentals & Photobooths, Wedding Venue
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Jessica
Wedding:
7/15/2011
1.9/5.0
The venue itself is beautiful, but there were a lot of things that I was dissatisfied with. The food was terrible and many of my guests complained about it. The cakes looked awesome, but tasted terrible (nothing at all like the cakes from cake testing).

They left me pretty much clueless about everything until 1 week before the wedding, which I think is ridiculous.. You should meet with your brides a month before because a week doesn't give us enough time!
The venue itself is beautiful, but there were a lot of things that I was dissatisfied with. The food was terrible and many Read more...
The venue itself is beautiful, but there were a lot of things that I was dissatisfied with. The food was terrible and many of my guests complained about it. The cakes looked awesome, but tasted terrible (nothing at all like the cakes from cake testing).

They left me pretty much clueless about everything until 1 week before the wedding, which I think is ridiculous.. You should meet with your brides a month before because a week doesn't give us enough time! Read less
Services Used: Wedding Venue
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keelolo
Wedding:
8/29/2009
2.0/5.0
I served as my daughters' pre-wedding planner, as I have experience in event/meeting planning. When you first meet with the sales team, they are so cordial. But overall, the customer service is less than desirable, the communication between the sales team/coordinator and the bride is at most null. Don't get behind on any monthly payments or you will be treated like a second class citizen. They had missed assigning my daughter her 'on-site wedding coordinator', and at the cake tasting realized it had not been done, so we had 2 weeks before the event and spent 3 hours going over EVERYTHING with our wedding coordinator on one evening. It was very stressful! The day of my daughter's wedding was filled with uncertainty and obvious inexperience of our wedding coordinator. The sound system and speakers have a real problem in the chapel. Our first soloist had to sing over the loudest sound coming from the speakers near the end of her song. The minister had to take control of the ceremony (before the bride made her entrance), and asked that all mics be turned off. Cappella Court chose to use cheap Chivalry chairs in their Chapel. They are extremely light weight, and the floor and acoustics in the Chapel is very, very sensitive to any sound....poorly built Chapel. The Groom and Best Man also were stuck on the elevator coming down to gather in the front with the minister, they had to beat on the door for someone to hear them....I wonder where our wedding coordinator was!!? Our Cappella on-site wedding coordinator did not fade the music out when appropriate, as she was instructed to do. She didn't play the song we requested for her to play when the wedding party was recessing. As the mother of the bride/coordinator, I was steaming! Cappella Court does not have any type of post wedding contact or assessment in place that allows a healthy communication between the customer and the vendor. It would make sense to have this type of post wedding contact in order to correct all the wrong things that their venue truly needs to correct. With the money we spent at Cappella Court, for the number of people we had, we could have had a wonderful wedding celebration/reception at any other experienced venue. I wished we would have. ps - the cakes are beautifully designed, but taste horrible....they are very dry. Walmart/Albertson's/Sam's makes better tasting cakes than Cappella Courts cakes. There was no order with our on-site wedding coordinator. When I should have been basking in the moment of my daughters wedding, I was busy walking around looking for our coordinator. The two stars given are for the presentation of the food and the taste of the food. Bride/Groom beware....do your homework and ask lots of questions before you commit to a contract.
I served as my daughters' pre-wedding planner, as I have experience in event/meeting planning. When you first meet with Read more...
I served as my daughters' pre-wedding planner, as I have experience in event/meeting planning. When you first meet with the sales team, they are so cordial. But overall, the customer service is less than desirable, the communication between the sales team/coordinator and the bride is at most null. Don't get behind on any monthly payments or you will be treated like a second class citizen. They had missed assigning my daughter her 'on-site wedding coordinator', and at the cake tasting realized it had not been done, so we had 2 weeks before the event and spent 3 hours going over EVERYTHING with our wedding coordinator on one evening. It was very stressful! The day of my daughter's wedding was filled with uncertainty and obvious inexperience of our wedding coordinator. The sound system and speakers have a real problem in the chapel. Our first soloist had to sing over the loudest sound coming from the speakers near the end of her song. The minister had to take control of the ceremony (before the bride made her entrance), and asked that all mics be turned off. Cappella Court chose to use cheap Chivalry chairs in their Chapel. They are extremely light weight, and the floor and acoustics in the Chapel is very, very sensitive to any sound....poorly built Chapel. The Groom and Best Man also were stuck on the elevator coming down to gather in the front with the minister, they had to beat on the door for someone to hear them....I wonder where our wedding coordinator was!!? Our Cappella on-site wedding coordinator did not fade the music out when appropriate, as she was instructed to do. She didn't play the song we requested for her to play when the wedding party was recessing. As the mother of the bride/coordinator, I was steaming! Cappella Court does not have any type of post wedding contact or assessment in place that allows a healthy communication between the customer and the vendor. It would make sense to have this type of post wedding contact in order to correct all the wrong things that their venue truly needs to correct. With the money we spent at Cappella Court, for the number of people we had, we could have had a wonderful wedding celebration/reception at any other experienced venue. I wished we would have. ps - the cakes are beautifully designed, but taste horrible....they are very dry. Walmart/Albertson's/Sam's makes better tasting cakes than Cappella Courts cakes. There was no order with our on-site wedding coordinator. When I should have been basking in the moment of my daughters wedding, I was busy walking around looking for our coordinator. The two stars given are for the presentation of the food and the taste of the food. Bride/Groom beware....do your homework and ask lots of questions before you commit to a contract. Read less
Services Used: Wedding Venue
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blissfulbridetobe
Wedding:
8/1/2009
1.0/5.0
I would give this place NEGATIVE stars if it were possible. This place is HORRIBLE!!!! Please do research before spending your hard earned money!! I didn't and it has cost me. The poster below that mentioned how stressed out she was is RIGHT. These people are rude and do not communicate. Further, their venue is plain and I have realized that I could have done much better for the prices. They will pull out all the stops and whistles and give you promises and assurances until they get your money for deposit and signed contract and then you're on your own!!! Please, if I could save but one bride from the awful experience that I've had with them, it would be worth it. RUN!! If you read anything positive about them,it's probably someone working their posing. Do your research!!!
I would give this place NEGATIVE stars if it were possible. This place is HORRIBLE!!!! Please do research before spending Read more...
I would give this place NEGATIVE stars if it were possible. This place is HORRIBLE!!!! Please do research before spending your hard earned money!! I didn't and it has cost me. The poster below that mentioned how stressed out she was is RIGHT. These people are rude and do not communicate. Further, their venue is plain and I have realized that I could have done much better for the prices. They will pull out all the stops and whistles and give you promises and assurances until they get your money for deposit and signed contract and then you're on your own!!! Please, if I could save but one bride from the awful experience that I've had with them, it would be worth it. RUN!! If you read anything positive about them,it's probably someone working their posing. Do your research!!! Read less
Services Used: Wedding Venue
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tagray72
Wedding:
5/24/2009
3.0/5.0
This location was one of the most beautiful locations that I found. It has European design with tons of wrought iron. There are two Ballrooms, a chapel, and three gardens. However, their communication is poor so I recommend hiring a day of wedding planner to ensure that your special days runs like a fine machine.
This location was one of the most beautiful locations that I found. It has European design with tons of wrought iron. Read more...
This location was one of the most beautiful locations that I found. It has European design with tons of wrought iron. There are two Ballrooms, a chapel, and three gardens. However, their communication is poor so I recommend hiring a day of wedding planner to ensure that your special days runs like a fine machine. Read less
Services Used: Wedding Venue
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nancya236
Wedding:
4/12/2009
1.0/5.0
I had my wedding there and Iam warning you'll end up more stressed than if you did everything on your own. Don't do it they have very bad customer service!
I had my wedding there and Iam warning you'll end up more stressed than if you did everything on your own. Don't do it Read more...
I had my wedding there and Iam warning you'll end up more stressed than if you did everything on your own. Don't do it they have very bad customer service! Read less
Services Used: Wedding Venue
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Brooke0609
Wedding:
4/4/2009
1.0/5.0
Total waste of your hard earn money go some place else, the owner is a liar and she will do whatever it takes to get your money then treat you like you have no say over your own wedding...she is a joke and her business practice lack any kind of compassion for weddings so why is she in this business think about it...signed closed taken money and no refunds..do your homework this person is a bad business investment. There are so many venues that will be well worth the money and are so much more classier...the woman hasn't even paid her property taxes public knowledge...check for yourself...save your money and don't let your wedding fund her bad business practices.
Total waste of your hard earn money go some place else, the owner is a liar and she will do whatever it takes to get your Read more...
Total waste of your hard earn money go some place else, the owner is a liar and she will do whatever it takes to get your money then treat you like you have no say over your own wedding...she is a joke and her business practice lack any kind of compassion for weddings so why is she in this business think about it...signed closed taken money and no refunds..do your homework this person is a bad business investment. There are so many venues that will be well worth the money and are so much more classier...the woman hasn't even paid her property taxes public knowledge...check for yourself...save your money and don't let your wedding fund her bad business practices. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
0.0/5.0
Sandra is a manipulative woman who will do anything in her reach to abuse her customers for her personal gain. The cake i sampled was fantastic, the cake we received tasted like cardboard and feces. she has the worst customer service. Run!!! she ruined my once in a lifetime ceremony. Sorry excuse for a planner/owner and sorry excuse for a human being.
Sandra is a manipulative woman who will do anything in her reach to abuse her customers for her personal gain. The cake i Read more...
Sandra is a manipulative woman who will do anything in her reach to abuse her customers for her personal gain. The cake i sampled was fantastic, the cake we received tasted like cardboard and feces. she has the worst customer service. Run!!! she ruined my once in a lifetime ceremony. Sorry excuse for a planner/owner and sorry excuse for a human being. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
4.0/5.0
They were able to move our wedding ceremony from outside to inside in under 30 minutes because of rain. The Ceremony was Wonderful and as beauitful as it would have been out in the gardens. The ceremony went smoothly. Our reception was just as wonderful. the food was GREAT and very filling. We didnt want our night to end
They were able to move our wedding ceremony from outside to inside in under 30 minutes because of rain. The Ceremony was Read more...
They were able to move our wedding ceremony from outside to inside in under 30 minutes because of rain. The Ceremony was Wonderful and as beauitful as it would have been out in the gardens. The ceremony went smoothly. Our reception was just as wonderful. the food was GREAT and very filling. We didnt want our night to end Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
5.0/5.0
We just had our wedding, and everything was perfect. There wasn't a single thing that I was disappointed with. Everything went as planned, the value of we got was the best that I have seen anywhere in DFW (and I did a lot of looking), and everyone was very professional. I know that there has been some staffing changes recently, but none of that affected us. The owner, Sandra, was great. Our wedding coordinator, Diane, was phenomenal. All of the serving staff and the DJ were great too. Our wedding was beautiful, classy, and our guests had nothing but positive things to say. We are VERY happy!!!
We just had our wedding, and everything was perfect. There wasn't a single thing that I was disappointed with. Everything Read more...
We just had our wedding, and everything was perfect. There wasn't a single thing that I was disappointed with. Everything went as planned, the value of we got was the best that I have seen anywhere in DFW (and I did a lot of looking), and everyone was very professional. I know that there has been some staffing changes recently, but none of that affected us. The owner, Sandra, was great. Our wedding coordinator, Diane, was phenomenal. All of the serving staff and the DJ were great too. Our wedding was beautiful, classy, and our guests had nothing but positive things to say. We are VERY happy!!! Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
0.0/5.0
I am very sorry to hear about all those who have been affected by the recent closing of your wedding venue. I am the Director of Private Events at The Tribute and we want to help if we can. I am actually the mother of a bride for 2013 and I can not imagine my daughter going through this. I may not have your specific date open but I am very good at finding solutions to problems. I have over 15 years of experience and resources at your disposal. My phone umber is 972-370-5465 x 2103
I am very sorry to hear about all those who have been affected by the recent closing of your wedding venue. I am the Read more...
I am very sorry to hear about all those who have been affected by the recent closing of your wedding venue. I am the Director of Private Events at The Tribute and we want to help if we can. I am actually the mother of a bride for 2013 and I can not imagine my daughter going through this. I may not have your specific date open but I am very good at finding solutions to problems. I have over 15 years of experience and resources at your disposal. My phone umber is 972-370-5465 x 2103 Read less
Services Used: Unique Services
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Anonymous
Wedding:
2+ years ago
0.9/5.0
I just read that Capella Courts Garden and Alexander Mansion both abruptly closed over the weekend. If you are willing to consider moving your wedding to the hill country near Austin, please check out www.starhillranch.com. My brother, Adam Woolley, is aware of your dilemma and will work with you to set a near-term date on his event schedule. I promise you that you will LOVE this venue... it is amazing!!!
I just read that Capella Courts Garden and Alexander Mansion both abruptly closed over the weekend. If you are willing to Read more...
I just read that Capella Courts Garden and Alexander Mansion both abruptly closed over the weekend. If you are willing to consider moving your wedding to the hill country near Austin, please check out www.starhillranch.com. My brother, Adam Woolley, is aware of your dilemma and will work with you to set a near-term date on his event schedule. I promise you that you will LOVE this venue... it is amazing!!! Read less
Services Used: Wedding Venue
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