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Carolina Cupcakery

Chesapeake , VA
CONTACT US
CONTACT US

LOCATION

2019 Colley Avenue
Norfolk, VA US 23517 (map)

PHONE

757-447-6334

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Featured twice on Food Network's Cupcake Wars, VH-1's Wedding Wars, Modern Bride magazine and 2 episodes of Extreme Home Makeover. From cake design and tower rental to delivery/setup.... Read more
Featured twice on Food Network's Cupcake Wars, VH-1's Wedding Wars, Modern Bride magazine and 2 episodes of Extreme Home Makeover. From cake design and tower rental to delivery/setup. The only gourmet cupcake bakery in OBX. Cupcake towers • Elegant tiered cakes • 3-D grooms cakes • Day-after brunch pastries • Dessert table offerings include French macarons, tarts, bars etc.

NC consultations by appointment in the Outer Banks at Metro Rentals 111 Colington Road, Kill Devil Hills NC or at Muddy Waters in Elizabeth City NC

VA consultations at either storefront location- Chesapeake at 1200 N. Battlefield Blvd. or Norfolk at 2019 Colley Ave. Read less
Wedding Cake

PHOTOS

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INFO FOR WEDDING CAKE

Besides cakes, what other types of desserts do you provide?
Cookies, Cupcakes, Dessert Buffet, Groom's Cake
What additional services do you provide?
Consultations, On-site Delivery, On-site Setup, Pickup, Tastings
What dietary needs can you accommodate?
Gluten Free, Kosher, Lactose Free, Organic, Vegan
Do you provide customary cakes, such as Croquembouche?
No
Are you licensed by the state health department?
Yes

REVIEWS

4.6
out of 5.0
4.7/5.0
4.3/5.0
4.5/5.0
4.6/5.0
4.7/5.0
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Liz
Wedding:
8/2/2014
5.0/5.0
We ordered mini cupcakes and a 6-inch cake for our wedding. People raved about the cupcakes, and they did a great job decorating our mini cake. Even made it gluten free! We uped our order just a few weeks out and it was no problem.
We ordered mini cupcakes and a 6-inch cake for our wedding. People raved about the cupcakes, and they did a great job Read more...
We ordered mini cupcakes and a 6-inch cake for our wedding. People raved about the cupcakes, and they did a great job decorating our mini cake. Even made it gluten free! We uped our order just a few weeks out and it was no problem. Read less
Services Used: Wedding Cake
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Casey
Wedding:
7/27/2014
5.0/5.0
Jenni and the team at Carolina Cupcakery were amazing!!! Jenni was very patient, and knowledgeable! I recently found out I need to eat gluten free- which has been hectic while planning a wedding- but Carolina Cupcakery was very accommodating and the gluten free cupcakes were delish! We ordered 150 cupcakes, 12 gluten free cupcakes and 1 gluten free anniversary cake! We chose 4 flavors: banana pudding, cookies and cream, almond I do, and red velvet! Our guests could not get enough...everyone enjoyed the flavors and we heard wonderful reviews from all of our guests! I would highly recommend Carolina if you have an allergy, or if you just really enjoy cupcakes! They seriously were amazing, and the events staff put together a beautiful display!!!
Jenni and the team at Carolina Cupcakery were amazing!!! Jenni was very patient, and knowledgeable! I recently found out I Read more...
Jenni and the team at Carolina Cupcakery were amazing!!! Jenni was very patient, and knowledgeable! I recently found out I need to eat gluten free- which has been hectic while planning a wedding- but Carolina Cupcakery was very accommodating and the gluten free cupcakes were delish! We ordered 150 cupcakes, 12 gluten free cupcakes and 1 gluten free anniversary cake! We chose 4 flavors: banana pudding, cookies and cream, almond I do, and red velvet! Our guests could not get enough...everyone enjoyed the flavors and we heard wonderful reviews from all of our guests! I would highly recommend Carolina if you have an allergy, or if you just really enjoy cupcakes! They seriously were amazing, and the events staff put together a beautiful display!!! Read less
Services Used: Wedding Cake
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Brittany
Wedding:
5/17/2014
5.0/5.0
Carolina cupcakery did not disappoint! They made our wedding day so special...Such a beautiful, perfect masterpiece! Customer service was also phenomenal!
Carolina cupcakery did not disappoint! They made our wedding day so special...Such a beautiful, perfect masterpiece! Read more...
Carolina cupcakery did not disappoint! They made our wedding day so special...Such a beautiful, perfect masterpiece! Customer service was also phenomenal! Read less
Services Used: Wedding Cake
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Anonymous
Wedding:
Recently Married
5.0/5.0
Good job you did a good with my cake. It was delicious.
Good job you did a good with my cake. It was delicious.
Good job you did a good with my cake. It was delicious. Read less
Services Used: Wedding Cake
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Anonymous
Wedding:
Recently Married
5.0/5.0
excellent service and very professional, plus great tasting cakes
excellent service and very professional, plus great tasting cakes
excellent service and very professional, plus great tasting cakes Read less
Services Used: Wedding Cake
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Tom
Wedding:
5/3/2014
5.0/5.0
The cupcake tower and top cake turned out perfectly.
The cupcake tower and top cake turned out perfectly.
The cupcake tower and top cake turned out perfectly. Read less
Services Used: Wedding Cake
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Charlotte
Wedding:
5/3/2014
5.0/5.0
U guys were awesome ! Everybody loved the cupcakes and my carrot was great !
U guys were awesome ! Everybody loved the cupcakes and my carrot was great !
U guys were awesome ! Everybody loved the cupcakes and my carrot was great ! Read less
Services Used: Wedding Cake
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adrianne
Wedding:
4/19/2014
5.0/5.0
Amazing cupcakes and customer service. Jenni was so helpful and a delight to work with!
Amazing cupcakes and customer service. Jenni was so helpful and a delight to work with!
Amazing cupcakes and customer service. Jenni was so helpful and a delight to work with! Read less
Services Used: Wedding Cake
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Alicia
Wedding:
4/12/2014
5.0/5.0
Best cupcakes I have ever had. They were a joy to work with from day one and very patient with all of the emails from this out of town bride! Highly recommend!
Best cupcakes I have ever had. They were a joy to work with from day one and very patient with all of the emails from this Read more...
Best cupcakes I have ever had. They were a joy to work with from day one and very patient with all of the emails from this out of town bride! Highly recommend! Read less
Services Used: Wedding Cake
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Jaylene
Wedding:
4/12/2014
5.0/5.0
The gluten free cake was delicious! The guests raved about the "regular" cupcakes. The display was perfect! Jenni was very helpful and accommodating,,
The gluten free cake was delicious! The guests raved about the "regular" cupcakes. The display was perfect! Jenni was very Read more...
The gluten free cake was delicious! The guests raved about the "regular" cupcakes. The display was perfect! Jenni was very helpful and accommodating,, Read less
Services Used: Wedding Cake
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Heather
Wedding:
12/7/2013
5.0/5.0
I love cupcakes! The wonderful workers at Carolina Cupcakery made sure I had everything I wanted! We had a wide variety of flavors and everything was exactly how they said it would be! A-MAZING!!!! Thank you so much!
I love cupcakes! The wonderful workers at Carolina Cupcakery made sure I had everything I wanted! We had a wide variety of Read more...
I love cupcakes! The wonderful workers at Carolina Cupcakery made sure I had everything I wanted! We had a wide variety of flavors and everything was exactly how they said it would be! A-MAZING!!!! Thank you so much! Read less
Services Used: Wedding Cake
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Brenda
Wedding:
6/25/2013
5.0/5.0
My daughter wanted mini-cupcakes for her wedding reception. When we visited Corolla the fall before her June wedding, we sampled a few local bakeries, but were not happy with the product or the personnel. I saw that Carolina Cupcakery had been the baker used for a wedding at the venue we had selected and contacted them. Kyndall was very helpful from our first contact. She helped me make decisions and suggested some wonderful final touches--white chocolate shells which we put on sugar sand around the cupcakes on the tower. It was beautiful and best of all the cupcakes were delicious! I recommend Carolina Cupcakery with pleasure.
My daughter wanted mini-cupcakes for her wedding reception. When we visited Corolla the fall before her June wedding, we Read more...
My daughter wanted mini-cupcakes for her wedding reception. When we visited Corolla the fall before her June wedding, we sampled a few local bakeries, but were not happy with the product or the personnel. I saw that Carolina Cupcakery had been the baker used for a wedding at the venue we had selected and contacted them. Kyndall was very helpful from our first contact. She helped me make decisions and suggested some wonderful final touches--white chocolate shells which we put on sugar sand around the cupcakes on the tower. It was beautiful and best of all the cupcakes were delicious! I recommend Carolina Cupcakery with pleasure. Read less
Services Used: Wedding Cake
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Whitney
Wedding:
5/30/2013
5.0/5.0
This company did an amazing job helping us plan a destination wedding! They had amazing cupcakes which made it hard to choose which ones we wanted to have. They were able to work within our budget and were very prompt with the delivery of everything. Everyone at our reception loved the cupcakes! We would highly recommend this company!
This company did an amazing job helping us plan a destination wedding! They had amazing cupcakes which made it hard to Read more...
This company did an amazing job helping us plan a destination wedding! They had amazing cupcakes which made it hard to choose which ones we wanted to have. They were able to work within our budget and were very prompt with the delivery of everything. Everyone at our reception loved the cupcakes! We would highly recommend this company! Read less
Services Used: Wedding Cake
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Leslie
Wedding:
9/15/2012
5.0/5.0
The Carolina Cupcakery did a fabulous job creating the perfect cupcake vision for a long distance planning bride. Aside from the amazing cupcake flavors to choose from, they had great suggestions for the details and presentation of their yummy desserts. My only problem is that I forgot to enjoy them at the wedding:(
Good thing I had ordered a box of the wedding flavors I had chosen for the bachelorette party at the beach the month before!! The guests raved over all the flavors, and the girls who came to setup took care of everything. Great job!
The Carolina Cupcakery did a fabulous job creating the perfect cupcake vision for a long distance planning bride. Aside Read more...
The Carolina Cupcakery did a fabulous job creating the perfect cupcake vision for a long distance planning bride. Aside from the amazing cupcake flavors to choose from, they had great suggestions for the details and presentation of their yummy desserts. My only problem is that I forgot to enjoy them at the wedding:(
Good thing I had ordered a box of the wedding flavors I had chosen for the bachelorette party at the beach the month before!! The guests raved over all the flavors, and the girls who came to setup took care of everything. Great job! Read less
Services Used: Wedding Cake
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Anonymous
Wedding:
7/15/2012
5.0/5.0
I ordered cupcakes at Carolina Cupcakery for my wedding. There selection alone is beyond impressive, but their efficiency should be commended as well. Once the order was placed I did not have to worry about a thing. They delivered the cupcakes to the reception with no problems and everything was set up perfectly. Our guests raved about these cupcakes all night and they were a definite hit!
I ordered cupcakes at Carolina Cupcakery for my wedding. There selection alone is beyond impressive, but their efficiency Read more...
I ordered cupcakes at Carolina Cupcakery for my wedding. There selection alone is beyond impressive, but their efficiency should be commended as well. Once the order was placed I did not have to worry about a thing. They delivered the cupcakes to the reception with no problems and everything was set up perfectly. Our guests raved about these cupcakes all night and they were a definite hit! Read less
Services Used: Wedding Cake
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Emily
Wedding:
5/12/2012
5.0/5.0
We got our wedding cupcakes from Carolina Cupcakery for our wedding May 12th 2012 and they were AWESOME!!! I highly recommend them for your wedding special event our just satisfying your sweet tooth the cupcakes are Pheniomal!!
We got our wedding cupcakes from Carolina Cupcakery for our wedding May 12th 2012 and they were AWESOME!!! I highly Read more...
We got our wedding cupcakes from Carolina Cupcakery for our wedding May 12th 2012 and they were AWESOME!!! I highly recommend them for your wedding special event our just satisfying your sweet tooth the cupcakes are Pheniomal!! Read less
Services Used: Wedding Cake
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Jessica
Wedding:
5/24/2014
4.8/5.0
Carolina Cupcakery added such a unique twist to our wedding! We picked a variety of cupcakes and they offer very creative flavors! Every cupcake was delicious and our guests loved trying all the different kinds.
Carolina Cupcakery added such a unique twist to our wedding! We picked a variety of cupcakes and they offer very creative Read more...
Carolina Cupcakery added such a unique twist to our wedding! We picked a variety of cupcakes and they offer very creative flavors! Every cupcake was delicious and our guests loved trying all the different kinds. Read less
Services Used: Wedding Cake
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Ally
Wedding:
5/3/2014
4.8/5.0
I could not have been more pleased with the presentation. Although I did not get an actual cupcake until the next day the piece we had was amazing and all of our friends and family came up to us to tell us how delicious they were. We will definitely be back for our 1 year anniversary to have a cake made.
I could not have been more pleased with the presentation. Although I did not get an actual cupcake until the next day the Read more...
I could not have been more pleased with the presentation. Although I did not get an actual cupcake until the next day the piece we had was amazing and all of our friends and family came up to us to tell us how delicious they were. We will definitely be back for our 1 year anniversary to have a cake made. Read less
Services Used: Wedding Cake
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Dawnleigh
Wedding:
4/18/2014
4.8/5.0
The ladies at Carolina cupcake are wonderful. They were willing to be flexible and the cake was fabulous. Thank you for assisting in making our wedding day excellent.
The ladies at Carolina cupcake are wonderful. They were willing to be flexible and the cake was fabulous. Thank you for Read more...
The ladies at Carolina cupcake are wonderful. They were willing to be flexible and the cake was fabulous. Thank you for assisting in making our wedding day excellent. Read less
Services Used: Wedding Cake
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Melissa
Wedding:
4/18/2014
4.8/5.0
Since our event was small, we wanted something simple yet beautiful and delicious and our mini cupcakes fit the bill! We placed our order with the folks in Chesapeake, who could not have been friendlier or more helpful with the process. Thanks so much for helping make our day so special!
Since our event was small, we wanted something simple yet beautiful and delicious and our mini cupcakes fit the bill! We Read more...
Since our event was small, we wanted something simple yet beautiful and delicious and our mini cupcakes fit the bill! We placed our order with the folks in Chesapeake, who could not have been friendlier or more helpful with the process. Thanks so much for helping make our day so special! Read less
Services Used: Wedding Cake
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Casey
Wedding:
4/12/2014
4.8/5.0
Everything went really well working with Carolina Cupcakery! You won't regret working with them!
Everything went really well working with Carolina Cupcakery! You won't regret working with them!
Everything went really well working with Carolina Cupcakery! You won't regret working with them! Read less
Services Used: Wedding Cake
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Kirsten
Wedding:
9/21/2013
4.8/5.0
We were fairly low-maintenance in our cupcake needs (5 dozen, no decorations, plus a small cutting cake) but Carolina Cupcakery did a great job. The cupcakes were fresh and tasty, and the delivery fee was reasonable. Since this was a wedding order we did pay a bit more per cupcake than the standard price, which seems silly since we didn\'t select any fancy \'upgrades\', but overall the price was fair, the customer service was good, and they were able to replicate an \'ombre\' frosting design I sent them for the cutting cake. Definitely recommend considering the extremely high prices quoted by other OBX wedding cake vendors.
We were fairly low-maintenance in our cupcake needs (5 dozen, no decorations, plus a small cutting cake) but Carolina Read more...
We were fairly low-maintenance in our cupcake needs (5 dozen, no decorations, plus a small cutting cake) but Carolina Cupcakery did a great job. The cupcakes were fresh and tasty, and the delivery fee was reasonable. Since this was a wedding order we did pay a bit more per cupcake than the standard price, which seems silly since we didn\'t select any fancy \'upgrades\', but overall the price was fair, the customer service was good, and they were able to replicate an \'ombre\' frosting design I sent them for the cutting cake. Definitely recommend considering the extremely high prices quoted by other OBX wedding cake vendors. Read less
Services Used: Wedding Cake
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Lauren
Wedding:
9/20/2013
4.8/5.0
Everyone over at Carolina Cupcakery was GREAT! They were extremely good at communicating, and they set everything up wonderfully! My only gripe is that our tower was not set up where it was supposed to be, but it didn't matter, because everyone loved the cupcakes regardless! Thanks so much for everything!
Everyone over at Carolina Cupcakery was GREAT! They were extremely good at communicating, and they set everything up Read more...
Everyone over at Carolina Cupcakery was GREAT! They were extremely good at communicating, and they set everything up wonderfully! My only gripe is that our tower was not set up where it was supposed to be, but it didn't matter, because everyone loved the cupcakes regardless! Thanks so much for everything! Read less
Services Used: Wedding Cake
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Candace
Wedding:
10/26/2012
4.8/5.0
We did cupcakes for our guests and had a small anniversary cake for us to cut. The cupcakes were delicious, all our guests absolutely loved them. They made them exactly how I wanted with the style of icing and colors. They had so many flavors to pick from for our anniversary cake and I was bummed that we never got to taste anything since we were from IL. They were so nice & accommodating and arranged for us to have a small tasting of a few flavors the week of the wedding when we arrived in town so that we could pick the flavor for our cake. We went with the vanilla bean flavor and it was amazing!! We ate it all week long. I was very happy with this company, their service, and their pricing. I would definitely work with them again.
We did cupcakes for our guests and had a small anniversary cake for us to cut. The cupcakes were delicious, all our guests Read more...
We did cupcakes for our guests and had a small anniversary cake for us to cut. The cupcakes were delicious, all our guests absolutely loved them. They made them exactly how I wanted with the style of icing and colors. They had so many flavors to pick from for our anniversary cake and I was bummed that we never got to taste anything since we were from IL. They were so nice & accommodating and arranged for us to have a small tasting of a few flavors the week of the wedding when we arrived in town so that we could pick the flavor for our cake. We went with the vanilla bean flavor and it was amazing!! We ate it all week long. I was very happy with this company, their service, and their pricing. I would definitely work with them again. Read less
Services Used: Wedding Cake
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Lindsay
Wedding:
5/26/2012
4.8/5.0
It was great doing business with them. We ordered around 500 mini cupcakes and had so many flavors. They were very helpful in helping decide what the tower would look like, the type of tip they would use for the cupcake icing, what our cake would look like, and how the tower would be arranged. They delivered it and set it all up. It was BEAUTIFUL!
It was great doing business with them. We ordered around 500 mini cupcakes and had so many flavors. They were very helpful Read more...
It was great doing business with them. We ordered around 500 mini cupcakes and had so many flavors. They were very helpful in helping decide what the tower would look like, the type of tip they would use for the cupcake icing, what our cake would look like, and how the tower would be arranged. They delivered it and set it all up. It was BEAUTIFUL! Read less
Services Used: Wedding Cake
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Donna
Wedding:
10/1/2011
4.8/5.0
I can't give them a 5/5 but close to it. They apparently are very busy but I really had to keep up with them via email to make sure all of my wishes were covered and they were. The cupcake wedding cake was beautiful and the multiple flavors I chose provided my guests with many options. They even had gluten free for those who required them. I would definitely use them again.
I can't give them a 5/5 but close to it. They apparently are very busy but I really had to keep up with them via email to Read more...
I can't give them a 5/5 but close to it. They apparently are very busy but I really had to keep up with them via email to make sure all of my wishes were covered and they were. The cupcake wedding cake was beautiful and the multiple flavors I chose provided my guests with many options. They even had gluten free for those who required them. I would definitely use them again. Read less
Services Used: Wedding Cake
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Sarah
Wedding:
5/3/2014
4.7/5.0
Everyone was excited about the cupcakes at my wedding! I'll admit I was thrilled too! The display was gorgeous, and the flavors were divine! I've always been a fan of their cupcakes and I am so glad that they provided that same quality at our wedding!
Everyone was excited about the cupcakes at my wedding! I'll admit I was thrilled too! The display was gorgeous, and the Read more...
Everyone was excited about the cupcakes at my wedding! I'll admit I was thrilled too! The display was gorgeous, and the flavors were divine! I've always been a fan of their cupcakes and I am so glad that they provided that same quality at our wedding! Read less
Services Used: Wedding Cake
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Anonymous
Wedding:
Recently Married
4.7/5.0
Everyone was raving about our cupcakes!! Absolutely delicious :)
Everyone was raving about our cupcakes!! Absolutely delicious :)
Everyone was raving about our cupcakes!! Absolutely delicious :) Read less
Services Used: Wedding Cake
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JenKen
Wedding:
5/1/2010
4.7/5.0
I can't say enough about Carolina Cupcakery! They did everything they could to fulfill our vision of our wedding cake, and it was beautiful. Everyone commented on it. They are a little out of the way for me in VA Beach, but worth the trip. Also, they use only simple whole ingredients, and I think that you could really tell the difference in the flavor.
I can't say enough about Carolina Cupcakery! They did everything they could to fulfill our vision of our wedding cake, and Read more...
I can't say enough about Carolina Cupcakery! They did everything they could to fulfill our vision of our wedding cake, and it was beautiful. Everyone commented on it. They are a little out of the way for me in VA Beach, but worth the trip. Also, they use only simple whole ingredients, and I think that you could really tell the difference in the flavor. Read less
Services Used: Wedding Cake
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Mark
Wedding:
4/18/2014
4.6/5.0
I mailed my contract and payment information in 4 weeks prior to our wedding to make our first payment. Then 1 week prior to the wedding I called to make my final payment and they had no record of my contract or payment. Also I reviewed a phone call days prior to the wedding and was asked what flavors I wanted for my cupcakes because they lost that information also. Other then those business errors the cupcakes were amazing and the guests loved them.
I mailed my contract and payment information in 4 weeks prior to our wedding to make our first payment. Then 1 week prior Read more...
I mailed my contract and payment information in 4 weeks prior to our wedding to make our first payment. Then 1 week prior to the wedding I called to make my final payment and they had no record of my contract or payment. Also I reviewed a phone call days prior to the wedding and was asked what flavors I wanted for my cupcakes because they lost that information also. Other then those business errors the cupcakes were amazing and the guests loved them. Read less
Services Used: Wedding Cake
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Heather
Wedding:
6/2/2012
4.6/5.0
The cupcakes at my wedding were delicious! They forgot to decorate the top tier for us to cut into the cake, which was disappointing but we had some extra flowers from the florist so were able to make it look a little more dressed up. With 3 different stores and several event people, some of the communication seemed a little disconnected. However, the cupcakes tasted great and were all gone at the end of the night!
The cupcakes at my wedding were delicious! They forgot to decorate the top tier for us to cut into the cake, which was Read more...
The cupcakes at my wedding were delicious! They forgot to decorate the top tier for us to cut into the cake, which was disappointing but we had some extra flowers from the florist so were able to make it look a little more dressed up. With 3 different stores and several event people, some of the communication seemed a little disconnected. However, the cupcakes tasted great and were all gone at the end of the night! Read less
Services Used: Wedding Cake
Carolina Cupcakery responded with the following comments:

Thanks for the great review, I'll check into that topper! Congratulations btw, you created a beautiful event!
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Sarah
Wedding:
4/7/2012
4.6/5.0
We ordered cupcakes from Carolina Cupcakery from the Chesapeake location and they were made in the Manteo, NC office for travel purposes. Kendall works at the Manteo,NC store and she was very nice. She called me a few days prior to the wedding to ensure we were all on the same page and I'm glad she did because she did not have the most up-to-date info. However, she quickly took care of the situation and the cupcakes turned out amazing! The guest really enjoyed all the flavors!
We ordered cupcakes from Carolina Cupcakery from the Chesapeake location and they were made in the Manteo, NC office for Read more...
We ordered cupcakes from Carolina Cupcakery from the Chesapeake location and they were made in the Manteo, NC office for travel purposes. Kendall works at the Manteo,NC store and she was very nice. She called me a few days prior to the wedding to ensure we were all on the same page and I'm glad she did because she did not have the most up-to-date info. However, she quickly took care of the situation and the cupcakes turned out amazing! The guest really enjoyed all the flavors! Read less
Services Used: Wedding Cake
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Kendra
Wedding:
6/23/2010
4.6/5.0
Everyone loved the cupcakes! They were a huge hit. The different flavors allowed me to cater to my guest’s likes and dislikes. I also got chocolate shells from Carolina Cupcakery to use as favors. I paid extra for the delivery from Chesapeake, VA to Duck, NC and it was worth it. They are very busy and their business appears to be growing, so I would make sure to keep in touch with them throughout the entire process.
Everyone loved the cupcakes! They were a huge hit. The different flavors allowed me to cater to my guest’s likes and Read more...
Everyone loved the cupcakes! They were a huge hit. The different flavors allowed me to cater to my guest’s likes and dislikes. I also got chocolate shells from Carolina Cupcakery to use as favors. I paid extra for the delivery from Chesapeake, VA to Duck, NC and it was worth it. They are very busy and their business appears to be growing, so I would make sure to keep in touch with them throughout the entire process. Read less
Services Used: Wedding Cake
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Valerie
Wedding:
5/17/2014
4.5/5.0
Carolina Cupcakery has an excellent product. The cake and icing are fresh and tasty and the presentation was lovely. My daughter received exactly what she wanted for her wedding cupcake tower. The prices were on par with wedding vendors. My one and only complaint is their responsiveness. Call backs were never answered without several phone messages left. As the wedding date got closer this was a little disconcerting, especially when you are trying to finalize all the details. I have spoken to them about this, and they have stated that it will improve in the future.
Carolina Cupcakery has an excellent product. The cake and icing are fresh and tasty and the presentation was lovely. My Read more...
Carolina Cupcakery has an excellent product. The cake and icing are fresh and tasty and the presentation was lovely. My daughter received exactly what she wanted for her wedding cupcake tower. The prices were on par with wedding vendors. My one and only complaint is their responsiveness. Call backs were never answered without several phone messages left. As the wedding date got closer this was a little disconcerting, especially when you are trying to finalize all the details. I have spoken to them about this, and they have stated that it will improve in the future. Read less
Services Used: Wedding Cake
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Anonymous
Wedding:
6/23/2012
4.5/5.0
We are so happy that we went with cupcakes instead of a traditional wedding cake. After getting cake quotes over $1,200, we decided we needed to do something different. We booked the Cupcakery without trying them first. On a planning trip we finally had a tasting and they were amazing! During that trip we finalized our order and everything was set. A week before the wedding I called to drop the amount we were getting and they could not f ind our order. Apparently the girl who we met with didn't work there anymore and they didn't know where she put it...so after a minor freak out on my part, they got it together and found it. They delivered to our reception site (which was directly aacross the street) early and put the cupcakes on trays for us . We got 300 mini cupcakes in 10 different flavors. We also had them make a small 2 tier wedding cake for us to cut. Everyone RAVED about the cupcakes! We didn't actualyl get any until the day after the wedding when we ate some leftovers. But they were amazing! Definitely worth it for the price, variety, and ease of the whole thing!
We are so happy that we went with cupcakes instead of a traditional wedding cake. After getting cake quotes over $1,200, Read more...
We are so happy that we went with cupcakes instead of a traditional wedding cake. After getting cake quotes over $1,200, we decided we needed to do something different. We booked the Cupcakery without trying them first. On a planning trip we finally had a tasting and they were amazing! During that trip we finalized our order and everything was set. A week before the wedding I called to drop the amount we were getting and they could not f ind our order. Apparently the girl who we met with didn't work there anymore and they didn't know where she put it...so after a minor freak out on my part, they got it together and found it. They delivered to our reception site (which was directly aacross the street) early and put the cupcakes on trays for us . We got 300 mini cupcakes in 10 different flavors. We also had them make a small 2 tier wedding cake for us to cut. Everyone RAVED about the cupcakes! We didn't actualyl get any until the day after the wedding when we ate some leftovers. But they were amazing! Definitely worth it for the price, variety, and ease of the whole thing! Read less
Services Used: Wedding Cake
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justine
Wedding:
4/13/2012
4.0/5.0
Delicious cupcakes. Very friendly and willing to do what you want. Would use again.
Delicious cupcakes. Very friendly and willing to do what you want. Would use again.
Delicious cupcakes. Very friendly and willing to do what you want. Would use again. Read less
Services Used: Wedding Cake
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Misty
Wedding:
9/29/2012
3.8/5.0
I loved the cupcakes, they were really a hit at the wedding. At first they were really good to work with, they sat down and really were patient and helpful with picking out the whole cupcake setup. They were just opening this new store in Manteo so I sort of understand but they lost our final payment check and was sort of a hassel in the end. I would just reccommend they get a little more effecient on business between the Chesapeake store and the Manteo store. Overall teh cupcakes were outstanding!!!!
I loved the cupcakes, they were really a hit at the wedding. At first they were really good to work with, they sat down Read more...
I loved the cupcakes, they were really a hit at the wedding. At first they were really good to work with, they sat down and really were patient and helpful with picking out the whole cupcake setup. They were just opening this new store in Manteo so I sort of understand but they lost our final payment check and was sort of a hassel in the end. I would just reccommend they get a little more effecient on business between the Chesapeake store and the Manteo store. Overall teh cupcakes were outstanding!!!! Read less
Services Used: Wedding Cake
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Kqueen
Wedding:
5/3/2014
3.2/5.0
Their customer service was o.k. One of my bridesmaid was running behind and they delivered my cupcakes to the venue as a courtesy, which was very nice. However, guests stated that the cupcakes did not taste fresh so many of my guest did not eat them. I can agree they did not taste as fresh as they did when we went for our tasting. Also, I requested flowers on the top jumbo cupcake and was not as discussed.
Their customer service was o.k. One of my bridesmaid was running behind and they delivered my cupcakes to the venue as a Read more...
Their customer service was o.k. One of my bridesmaid was running behind and they delivered my cupcakes to the venue as a courtesy, which was very nice. However, guests stated that the cupcakes did not taste fresh so many of my guest did not eat them. I can agree they did not taste as fresh as they did when we went for our tasting. Also, I requested flowers on the top jumbo cupcake and was not as discussed. Read less
Services Used: Wedding Cake
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Anonymous
Wedding:
Recently Married
2.5/5.0
I ordered jumbo cupcakes to be individually packaged for my gluten free guests to take with them as a wedding favor. What I got was regular sized cupcakes not packaged at all. We ended up having to go to Michaels on the morning of the wedding to buy cupcake boxes. We received a refund for the difference and an "oops sorry" from the staff for "not checking the order out before releasing it" on the morning of the wedding. It was very disappointing to see these little cupcakes and we felt a bit embarrassed to give out something we were not happy with.
I ordered jumbo cupcakes to be individually packaged for my gluten free guests to take with them as a wedding favor. What Read more...
I ordered jumbo cupcakes to be individually packaged for my gluten free guests to take with them as a wedding favor. What I got was regular sized cupcakes not packaged at all. We ended up having to go to Michaels on the morning of the wedding to buy cupcake boxes. We received a refund for the difference and an "oops sorry" from the staff for "not checking the order out before releasing it" on the morning of the wedding. It was very disappointing to see these little cupcakes and we felt a bit embarrassed to give out something we were not happy with. Read less
Services Used: Wedding Cake
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Anonymous
Wedding:
1+ year ago
2.5/5.0
I will start off with the good. The cupcakes and the anniversary cake on top were delicious and we got a lot of compliments on them. They came exactly as ordered and looked beautiful. Picking the cupcakes up was easy and went exactly as planned.

The bad. Communication with this company was horrendous. In the initial stages I had a very hard time getting ahold of the right person. After about a week, I was finally able to get in touch and was met wiith a number of excuses that seemed legitimate. We went ahead and ordered with them, having read a number of positive reviews and accepting the excuses.

At one point in the planning process, communication was good. I was able to get a few questions answered and mailed the materials (specific ribbons, pictures of what we wanted) to the company. After that I never heard from them again until the week leading up to the wedding. I tried numerous times to confirm that the package I mailed had been received, to confirm the final order and make the final payment. After leaving voicemails and emails and hearing nothing, I called the general store number and was told by the girl that the wedding department was very busy because May is a busy wedding season. At this point my wedding was less than a week away and I hadn't heard from them in over a month.

After a nasty-gram email from me and an angry phone call from my now-husband, we did hear back from the wedding planner. Again, were met with a number of excuses on why they hadn't been getting back to us.

I understand that a company or individual cannot be available to answer calls or emails at all hours of the day for a bride, but when multiple business days (even weeks) go by without responding to your clients inquiries, there is a level of professionalism that is lacking.

The epitome of unprofessionalism came when the representative at the company hung up on my husband.
I will start off with the good. The cupcakes and the anniversary cake on top were delicious and we got a lot of Read more...
I will start off with the good. The cupcakes and the anniversary cake on top were delicious and we got a lot of compliments on them. They came exactly as ordered and looked beautiful. Picking the cupcakes up was easy and went exactly as planned.

The bad. Communication with this company was horrendous. In the initial stages I had a very hard time getting ahold of the right person. After about a week, I was finally able to get in touch and was met wiith a number of excuses that seemed legitimate. We went ahead and ordered with them, having read a number of positive reviews and accepting the excuses.

At one point in the planning process, communication was good. I was able to get a few questions answered and mailed the materials (specific ribbons, pictures of what we wanted) to the company. After that I never heard from them again until the week leading up to the wedding. I tried numerous times to confirm that the package I mailed had been received, to confirm the final order and make the final payment. After leaving voicemails and emails and hearing nothing, I called the general store number and was told by the girl that the wedding department was very busy because May is a busy wedding season. At this point my wedding was less than a week away and I hadn't heard from them in over a month.

After a nasty-gram email from me and an angry phone call from my now-husband, we did hear back from the wedding planner. Again, were met with a number of excuses on why they hadn't been getting back to us.

I understand that a company or individual cannot be available to answer calls or emails at all hours of the day for a bride, but when multiple business days (even weeks) go by without responding to your clients inquiries, there is a level of professionalism that is lacking.

The epitome of unprofessionalism came when the representative at the company hung up on my husband. Read less
Services Used: Wedding Cake
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Anonymous
Wedding:
1+ year ago
1.8/5.0
This business came very highly recommended, but we were very disappointed by the final product. We asked for a simple, white,fluffy finish to the cake and cupcakes. What we got was dry cake with a crunchy, over sweet frosting. Even the kids at the wedding left their cupcakes half eaten. Guests chose to eat the biscuits from the caterer over the cake.
This business came very highly recommended, but we were very disappointed by the final product. We asked for a simple, Read more...
This business came very highly recommended, but we were very disappointed by the final product. We asked for a simple, white,fluffy finish to the cake and cupcakes. What we got was dry cake with a crunchy, over sweet frosting. Even the kids at the wedding left their cupcakes half eaten. Guests chose to eat the biscuits from the caterer over the cake. Read less
Services Used: Wedding Cake

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1200 North Battlefield Blvd, Chesapeake, VA 23320 See On Map
 
2019 Colley Avenue, Norfolk, VA 23517 See On Map
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