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Casey Ellis Photography

Frederick , MD

LOCATION

Frederick, MD 21769 US

WEBSITE

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Photography

REVIEWS

2.2
out of 5.0
2.6/5.0
1.8/5.0
2.1/5.0
2.2/5.0
2.2/5.0
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Anonymous
Wedding:
Recently Married
0.5/5.0
Casey showed up promptly for the photo shoot. She failed to take the photos of the four grandchildren which was the original purpose. Although some shots were attractive, many appeared unprofessional and the pictures were overexposed. I attempted to call her and email her to discuss the problem with no responses. Out of the 500 shots, I requested that she send me copies of 11 shots as a means of rectifying the poor quality. My card was charged $424.00 (separate from the $75.00 deposit) and there was no response to my concerns and have contacted my credit card company to challenge the expense. The quality shown on the website was clearly not the quality that I received . This was not a wedding but a family beach photo session.
Casey showed up promptly for the photo shoot. She failed to take the photos of the four grandchildren which was the Read more...
Casey showed up promptly for the photo shoot. She failed to take the photos of the four grandchildren which was the original purpose. Although some shots were attractive, many appeared unprofessional and the pictures were overexposed. I attempted to call her and email her to discuss the problem with no responses. Out of the 500 shots, I requested that she send me copies of 11 shots as a means of rectifying the poor quality. My card was charged $424.00 (separate from the $75.00 deposit) and there was no response to my concerns and have contacted my credit card company to challenge the expense. The quality shown on the website was clearly not the quality that I received . This was not a wedding but a family beach photo session. Read less
Services Used: Photography
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Jake
Wedding:
10/19/2014
1.0/5.0
Very good at getting money up front. The most unprofessional business we've ever worked with. We did not get Casey Ellis, she sent an untrained photographer to our wedding. Over 70% of the photos are not even in focus!! We've tried to rectify it by reaching out for some sort of discount or make good but we have not received any response. Do not use this photographer. Awful!!!!
Very good at getting money up front. The most unprofessional business we've ever worked with. We did not get Casey Ellis, Read more...
Very good at getting money up front. The most unprofessional business we've ever worked with. We did not get Casey Ellis, she sent an untrained photographer to our wedding. Over 70% of the photos are not even in focus!! We've tried to rectify it by reaching out for some sort of discount or make good but we have not received any response. Do not use this photographer. Awful!!!! Read less
Services Used: Photography
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Sarah
Wedding:
9/2/2011
5.0/5.0
I agree with the previous reviewer that Casey is young and energetic, however, my experience with her was nothing but wonderful. She was recommended to me by a friend who had hired her to do family portraits. I was a little skeptical at first because I was looking to hire a photographer for my sisters wedding. After I met Casey and reviewed her wedding portfolio, all fears were laid to rest. She was a joy to work with. The pictures she took at the wedding turned out better than we could have ever imagined.
I agree with the previous reviewer that Casey is young and energetic, however, my experience with her was nothing but Read more...
I agree with the previous reviewer that Casey is young and energetic, however, my experience with her was nothing but wonderful. She was recommended to me by a friend who had hired her to do family portraits. I was a little skeptical at first because I was looking to hire a photographer for my sisters wedding. After I met Casey and reviewed her wedding portfolio, all fears were laid to rest. She was a joy to work with. The pictures she took at the wedding turned out better than we could have ever imagined. Read less
Services Used: Photography
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KtJcobe
Wedding:
10/30/2010
0.8/5.0
Very helpful and nice to get me to pay in full upfront, then the services went all downhill from there. Casey took forever to get me online photos with copyright. A YEAR later i received the worst wedding album i have ever seen, looks like something i could have made on walmart.com!!! I still not have received physical prints from her, and would not recommend her to anyone. Professionalism, customer service, and getting the job contracted so in a timely matter are obviously doesn't matter to her.
Very helpful and nice to get me to pay in full upfront, then the services went all downhill from there. Casey took forever Read more...
Very helpful and nice to get me to pay in full upfront, then the services went all downhill from there. Casey took forever to get me online photos with copyright. A YEAR later i received the worst wedding album i have ever seen, looks like something i could have made on walmart.com!!! I still not have received physical prints from her, and would not recommend her to anyone. Professionalism, customer service, and getting the job contracted so in a timely matter are obviously doesn't matter to her. Read less
Services Used: Photography
130x130 sq 1370695098781 lizhilltop
Liz
Wedding:
10/10/2010
3.6/5.0
Casey is a young and energetic photographer and a very nice individual. That being said, we are at 91 days past the wedding with no photo disc or digitally retouched images. The contract states 90 days. I had to mark down responsiveness because I had sent several emails and left a phone message in November and December and received one email back in early January that my email address was not working and she had been trying to contact me. I am not sure why she did not call, especially if she knew an email did not get through for some reason. We still do not have our disc and while the photos are very nice that we saw online, I cannot judge them fully until is see them in print.
Casey is a young and energetic photographer and a very nice individual. That being said, we are at 91 days past the Read more...
Casey is a young and energetic photographer and a very nice individual. That being said, we are at 91 days past the wedding with no photo disc or digitally retouched images. The contract states 90 days. I had to mark down responsiveness because I had sent several emails and left a phone message in November and December and received one email back in early January that my email address was not working and she had been trying to contact me. I am not sure why she did not call, especially if she knew an email did not get through for some reason. We still do not have our disc and while the photos are very nice that we saw online, I cannot judge them fully until is see them in print. Read less
Services Used: Photography
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