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CCS EVENTS

Richmond , VA

LOCATION

1009 Lafayette Street
Richmond, VA US 23221 (map)
Please let this vendor know that you found them on the WeddingWire Network.
Wedding Planning

PHOTOS

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INFO FOR WEDDING PLANNING

What types of weddings do you accommodate?
Civil, Destination, Double Weddings, Eco-Friendly / Green, Military
What wedding planning services do you offer?
Day-of Coordinator, Full Planning, Partial Planning

REVIEWS

4.1
out of 5.0
4.1/5.0
4.0/5.0
4.1/5.0
4.1/5.0
4.1/5.0
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Nancy
Wedding:
7/19/2014
5.0/5.0
Colleen did an OUTSTANDING job at planning my wedding! My wedding day was flawless and stress free thanks to Colleen! I don’t know how anyone could get married without Colleen! She is truly talented at what she does.

There were COUNTLESS things that Colleen made so much better - the tent, the layout, my vendors, the rehearsal - my wedding would have been so different without Colleen! I am so thankful for her professional advice.

Not only is she talented but she is extremely fun and fabulous to work with! My maid of honors and I thoroughly enjoyed all of our wedding planning appointments and found them to be the highlights of our wedding planning get-togethers.

I’m a professional wedding photographer so I had been to hundreds of weddings and thought I knew a lot about planning a wedding - I think the only thing I was right about when it came to planning was hiring an AMAZING planner. She helped execute ALL my wedding dreams and fixed a few things that would have been a mess without her (like the floor plan for the wedding tent!).

I had a big, outdoor, farm / plantation wedding. Lot’s of small details I had worked on for months that Colleen magically put together and made happen. She truly exceeded my expectations for my wedding and I couldn’t believe what an amazing day it was, thanks to her.
Colleen did an OUTSTANDING job at planning my wedding! My wedding day was flawless and stress free thanks to Colleen! I Read more...
Colleen did an OUTSTANDING job at planning my wedding! My wedding day was flawless and stress free thanks to Colleen! I don’t know how anyone could get married without Colleen! She is truly talented at what she does.

There were COUNTLESS things that Colleen made so much better - the tent, the layout, my vendors, the rehearsal - my wedding would have been so different without Colleen! I am so thankful for her professional advice.

Not only is she talented but she is extremely fun and fabulous to work with! My maid of honors and I thoroughly enjoyed all of our wedding planning appointments and found them to be the highlights of our wedding planning get-togethers.

I’m a professional wedding photographer so I had been to hundreds of weddings and thought I knew a lot about planning a wedding - I think the only thing I was right about when it came to planning was hiring an AMAZING planner. She helped execute ALL my wedding dreams and fixed a few things that would have been a mess without her (like the floor plan for the wedding tent!).

I had a big, outdoor, farm / plantation wedding. Lot’s of small details I had worked on for months that Colleen magically put together and made happen. She truly exceeded my expectations for my wedding and I couldn’t believe what an amazing day it was, thanks to her. Read less
Services Used: Wedding Planning
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Kayla
Wedding:
7/12/2014
5.0/5.0
I worked with Colleen, Melissa, and Nicole 2 months into my planning process (my wedding was only 6 months after my engagement), and they SAVED my sanity. I was going to plan it myself to start off and it all started to pile on with my work and home life, I wasn't sure if I could afford a planner, but once we found them they worked with me on payments, and they were EXTREMELY reasonable for the amazing work they did. I couldn't have asked for more from them, and they exceeded my expectations. I told them I was pretty open and told them little details I wanted and every single one was completed. I made most of my decor for my wedding and everything I created was placed in the perfect spot for the ceremony and reception. They had plenty of props for me to borrow for my wedding at no additional cost, which made each detail I wanted work out amazingly. A few days before my wedding my make-up artist fell through and Colleen found me an AMAZING one the next day, they also introduced me to my amazing DJ for the wedding. I had Nicole with me on my wedding day and she was AMAZING. If there was any major problems I didn't know about it, she approached me with with anything in a positive attitude and she took in every detail I expressed was important and emphasized it perfectly! I couldn't have done it without them! I would tell ANY bride to work with them!!!
I worked with Colleen, Melissa, and Nicole 2 months into my planning process (my wedding was only 6 months after my Read more...
I worked with Colleen, Melissa, and Nicole 2 months into my planning process (my wedding was only 6 months after my engagement), and they SAVED my sanity. I was going to plan it myself to start off and it all started to pile on with my work and home life, I wasn't sure if I could afford a planner, but once we found them they worked with me on payments, and they were EXTREMELY reasonable for the amazing work they did. I couldn't have asked for more from them, and they exceeded my expectations. I told them I was pretty open and told them little details I wanted and every single one was completed. I made most of my decor for my wedding and everything I created was placed in the perfect spot for the ceremony and reception. They had plenty of props for me to borrow for my wedding at no additional cost, which made each detail I wanted work out amazingly. A few days before my wedding my make-up artist fell through and Colleen found me an AMAZING one the next day, they also introduced me to my amazing DJ for the wedding. I had Nicole with me on my wedding day and she was AMAZING. If there was any major problems I didn't know about it, she approached me with with anything in a positive attitude and she took in every detail I expressed was important and emphasized it perfectly! I couldn't have done it without them! I would tell ANY bride to work with them!!! Read less
Services Used: Wedding Planning
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Private User
Wedding:
6/28/2014
5.0/5.0
Colleen and Melissa at CCS Events are dream makers. They must have magical powers because everything we dreamed our wedding would be...happened...and then some. After searching through 8 event/wedding planners in the Richmond metro area, I knew Colleen was made for me. Her infectious laugh, attention to detail, and 12 years of experience made me and my groom feel comfortable and confident. It doesn't hurt that she's a native Richmond resident! We were planning our wedding long-distance and Colleen was available for everything from quick questions to lengthy conversations. I could only get to Richmond 3 times before the wedding week, and everything was handled and executed perfectly. I had many crazy ideas, and Colleen was a great sounding board, encouraging my creativity along the way. Colleen knows so many other vendors in and around the area, so it really helped us flesh out our vendor team (we still needed a baker, florist, rental company, caterer, and DJ when we hired CCS). My parents, my groom's parents, and all our guests were blown away by the level of professionalism (yet warmness) she and her staff had during the rehearsal, rehearsal dinner, and wedding day. If someone had a question (even something we'd already addressed a million times) she would handle it, no problem. The team was friendly and approachable, seeing to our guests' needs. We had our wedding reception at a private estate, so there were a lot of moving parts and things to be cautious of. No worries, Colleen to the rescue! She is superwoman! I can't say enough good things about Colleen and her team!
Colleen and Melissa at CCS Events are dream makers. They must have magical powers because everything we dreamed our Read more...
Colleen and Melissa at CCS Events are dream makers. They must have magical powers because everything we dreamed our wedding would be...happened...and then some. After searching through 8 event/wedding planners in the Richmond metro area, I knew Colleen was made for me. Her infectious laugh, attention to detail, and 12 years of experience made me and my groom feel comfortable and confident. It doesn't hurt that she's a native Richmond resident! We were planning our wedding long-distance and Colleen was available for everything from quick questions to lengthy conversations. I could only get to Richmond 3 times before the wedding week, and everything was handled and executed perfectly. I had many crazy ideas, and Colleen was a great sounding board, encouraging my creativity along the way. Colleen knows so many other vendors in and around the area, so it really helped us flesh out our vendor team (we still needed a baker, florist, rental company, caterer, and DJ when we hired CCS). My parents, my groom's parents, and all our guests were blown away by the level of professionalism (yet warmness) she and her staff had during the rehearsal, rehearsal dinner, and wedding day. If someone had a question (even something we'd already addressed a million times) she would handle it, no problem. The team was friendly and approachable, seeing to our guests' needs. We had our wedding reception at a private estate, so there were a lot of moving parts and things to be cautious of. No worries, Colleen to the rescue! She is superwoman! I can't say enough good things about Colleen and her team! Read less
Services Used: Wedding Planning
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Kacie
Wedding:
6/2/2014
5.0/5.0
I absolutely LOVED working with Colleen and Melissa from CCS Events. From the get-go, Colleen was responsive, informative, helpful, and prompt. She saved me from overpaying with several vendors, coordinated some great deals (saved me more money than we paid for her services... I'm absolutely in her debt!), and made sure that the day-of ran seamlessly. I had already planned most of the vendors, decor, etc. when I hired Colleen (I got her "now-until-day-of package"), but she reached out to each of them and made sure everyone was on the same page. If there were hiccups on my wedding day, I had no idea! I'm a very type-A, organized person and Colleen was accommodating of that in her planning style. I personally felt that it was necessary to clearly communicate my vision and questions simply because I felt that a lot of the negative reviews for CCS (and other planners that I researched) stemmed from brides who expected their planner/coordinator to be a mind-reader. Colleen is not a mind-reader and thus, I definitely had to stay on top of a few issues to make sure they were resolved the way I wanted them to be. However, Colleen and CCS definitely brought my vision to life by taking care of everything from coordinating that I share a tent with a previous wedding (saving thousands!), to ordering napkins that matched my wedding colors perfectly, to recommending a new florist when mine turned out to be a bad deal. She also dealt with several last minute requests (such as transportation for the bridal party) and last minute fiascos (such as the church attempting to reschedule the rehearsal time, which was planned over a year in advance) that she handled with grace and ease. The day was perfect and I could not have done it without CCS!
I absolutely LOVED working with Colleen and Melissa from CCS Events. From the get-go, Colleen was responsive, informative, Read more...
I absolutely LOVED working with Colleen and Melissa from CCS Events. From the get-go, Colleen was responsive, informative, helpful, and prompt. She saved me from overpaying with several vendors, coordinated some great deals (saved me more money than we paid for her services... I'm absolutely in her debt!), and made sure that the day-of ran seamlessly. I had already planned most of the vendors, decor, etc. when I hired Colleen (I got her "now-until-day-of package"), but she reached out to each of them and made sure everyone was on the same page. If there were hiccups on my wedding day, I had no idea! I'm a very type-A, organized person and Colleen was accommodating of that in her planning style. I personally felt that it was necessary to clearly communicate my vision and questions simply because I felt that a lot of the negative reviews for CCS (and other planners that I researched) stemmed from brides who expected their planner/coordinator to be a mind-reader. Colleen is not a mind-reader and thus, I definitely had to stay on top of a few issues to make sure they were resolved the way I wanted them to be. However, Colleen and CCS definitely brought my vision to life by taking care of everything from coordinating that I share a tent with a previous wedding (saving thousands!), to ordering napkins that matched my wedding colors perfectly, to recommending a new florist when mine turned out to be a bad deal. She also dealt with several last minute requests (such as transportation for the bridal party) and last minute fiascos (such as the church attempting to reschedule the rehearsal time, which was planned over a year in advance) that she handled with grace and ease. The day was perfect and I could not have done it without CCS! Read less
Services Used: Wedding Planning
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Anonymous
Wedding:
Recently Married
5.0/5.0
CCS events helped make my wedding day the most special day ever. They helped execute a flawless, fun wedding that guests are still raving about!
CCS events helped make my wedding day the most special day ever. They helped execute a flawless, fun wedding that guests Read more...
CCS events helped make my wedding day the most special day ever. They helped execute a flawless, fun wedding that guests are still raving about! Read less
Services Used: Wedding Planning
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Mary
Wedding:
5/10/2014
5.0/5.0
Colleen and her staff went above and beyond what was required to make our wedding day perfect! They were professional and friendly, and it felt like we were working with old friends who knew exactly what we wanted at our wedding. The entire day went off without any problems, and the vendors she recommended were excellent. I would not hesitate to hire Colleen if you want to have a stress-free wedding. She was highly organized and her attention to detail really showed with all the decor and personal touches that she added.
Colleen and her staff went above and beyond what was required to make our wedding day perfect! They were professional and Read more...
Colleen and her staff went above and beyond what was required to make our wedding day perfect! They were professional and friendly, and it felt like we were working with old friends who knew exactly what we wanted at our wedding. The entire day went off without any problems, and the vendors she recommended were excellent. I would not hesitate to hire Colleen if you want to have a stress-free wedding. She was highly organized and her attention to detail really showed with all the decor and personal touches that she added. Read less
Services Used: Wedding Planning
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Katy
Wedding:
5/3/2014
5.0/5.0
We dealt directly with Colleen and Melissa who are both fabulous ladies. Both are fun and professional and always GET IT DONE. I am super type A and have an issue relinquishing control, especially in situations that require excessive planning, and they made it easy to for me to trust them enough to let go of SOME of that control :)

Our wedding day was everything I could have ever dreamed of, and so much more. From the aesthetics, to the general flow of the day, it was just perfect. If anything went wrong, which I understand some things won't always go according to plan when you're using multiple vendors, I was never aware of any of it- to me, the day was flawless; that is thanks to Colleen and her staff.

I miss the day so much and wish I could do it all over again!!! Thank you for helping provide the best day of my life- every one of our family and friends said it was the BEST, most fun, most BEAUTIFUL wedding they've ever been to. I certainly take that as a compliment personally, and CCS should as well.
We dealt directly with Colleen and Melissa who are both fabulous ladies. Both are fun and professional and always GET IT Read more...
We dealt directly with Colleen and Melissa who are both fabulous ladies. Both are fun and professional and always GET IT DONE. I am super type A and have an issue relinquishing control, especially in situations that require excessive planning, and they made it easy to for me to trust them enough to let go of SOME of that control :)

Our wedding day was everything I could have ever dreamed of, and so much more. From the aesthetics, to the general flow of the day, it was just perfect. If anything went wrong, which I understand some things won't always go according to plan when you're using multiple vendors, I was never aware of any of it- to me, the day was flawless; that is thanks to Colleen and her staff.

I miss the day so much and wish I could do it all over again!!! Thank you for helping provide the best day of my life- every one of our family and friends said it was the BEST, most fun, most BEAUTIFUL wedding they've ever been to. I certainly take that as a compliment personally, and CCS should as well. Read less
Services Used: Wedding Planning
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Sonya
Wedding:
3/22/2014
5.0/5.0
CCS made my dream wedding into a reality!! Every little detail was perfect! So much fun planning and so easy to work with!!
CCS made my dream wedding into a reality!! Every little detail was perfect! So much fun planning and so easy to work Read more...
CCS made my dream wedding into a reality!! Every little detail was perfect! So much fun planning and so easy to work with!! Read less
Services Used: Wedding Planning
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lori
Wedding:
3/8/2014
5.0/5.0
Wedding planning is a stressful and overwhelming time, but having Colleen and Melissa in our corner to lead us through the process was a godsend. Before hiring Colleen, we were completely in over our heads trying to find a venue that felt like us and embraced the feeling we were looking for on our special day. Colleen really listened to what we wanted while being respectable to our budget.

On our wedding day, my husband and I didn't have a care or worry in the world. Colleen and her staff were completely on top of everything which allowed us to focus on being in the moment and taking in all the special moments of the day. They also made sure our guests felt comfortable.

I was 100% thankful we decided to hire a planner and that that planner was Colleen. Thank you for everything!!!
Wedding planning is a stressful and overwhelming time, but having Colleen and Melissa in our corner to lead us through the Read more...
Wedding planning is a stressful and overwhelming time, but having Colleen and Melissa in our corner to lead us through the process was a godsend. Before hiring Colleen, we were completely in over our heads trying to find a venue that felt like us and embraced the feeling we were looking for on our special day. Colleen really listened to what we wanted while being respectable to our budget.

On our wedding day, my husband and I didn't have a care or worry in the world. Colleen and her staff were completely on top of everything which allowed us to focus on being in the moment and taking in all the special moments of the day. They also made sure our guests felt comfortable.

I was 100% thankful we decided to hire a planner and that that planner was Colleen. Thank you for everything!!! Read less
Services Used: Wedding Planning
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Marni
Wedding:
2/1/2014
5.0/5.0
What a bargain! CCS did more than I ever expected for being the "day of" planner.
She also provided many "props" at no charge.
Best of all, she worked so well with all our other vendors...really making them a team. There were no worries for the MOB
Absolutely fantastic job!
What a bargain! CCS did more than I ever expected for being the "day of" planner.
She also provided many "props" at no Read more...
What a bargain! CCS did more than I ever expected for being the "day of" planner.
She also provided many "props" at no charge.
Best of all, she worked so well with all our other vendors...really making them a team. There were no worries for the MOB
Absolutely fantastic job! Read less
Services Used: Wedding Planning
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Marianne
Wedding:
11/9/2013
5.0/5.0
I had Colleen as a wedding planner along with the CCS Event staff. All of her staff were awesome. From the first preparation to the wedding day on 11/9/2013 this was a dream come true for me. The wedding vendors were all great. Thank you do your dedication to event planning of my wedding on 11/9/2013.
I had Colleen as a wedding planner along with the CCS Event staff. All of her staff were awesome. From the first Read more...
I had Colleen as a wedding planner along with the CCS Event staff. All of her staff were awesome. From the first preparation to the wedding day on 11/9/2013 this was a dream come true for me. The wedding vendors were all great. Thank you do your dedication to event planning of my wedding on 11/9/2013. Read less
Services Used: Wedding Planning
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Bri
Wedding:
9/28/2013
5.0/5.0
Hands down the best investment ever.... So glad I found Colleen to plan my wedding. I couldn't have asked for a better match. She was compassionate, personable and knowledgeable about the wedding industry. She picked up on my rustic country style and had great suggestions in decorations. My wedding was more than I ever imagined. It was stress free, no worries and very relaxing . aMAZING company to work with. Colleen has many hook up with other vendors which made picking them easy.

Best part- CCS events staff made sure the bride and groom were never empty handed at the reception.
Hands down the best investment ever.... So glad I found Colleen to plan my wedding. I couldn't have asked for a better Read more...
Hands down the best investment ever.... So glad I found Colleen to plan my wedding. I couldn't have asked for a better match. She was compassionate, personable and knowledgeable about the wedding industry. She picked up on my rustic country style and had great suggestions in decorations. My wedding was more than I ever imagined. It was stress free, no worries and very relaxing . aMAZING company to work with. Colleen has many hook up with other vendors which made picking them easy.

Best part- CCS events staff made sure the bride and groom were never empty handed at the reception. Read less
Services Used: Wedding Planning
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Vicki
Wedding:
7/20/2013
5.0/5.0
I am not the bride but the mother of the bride. My daughter and I had pretty much made all the decisions for her wedding but needed a person to implement and oversee the wedding events. Colleen provides a great service for an extremely reasonable price. She actually has become a friend throughout the wedding preparation process. Colleen found the vendors we needed, followed up to make sure the vendors provided the service as we had requested, and did a great job making sure the wedding followed the timeline. It was a great weekend as we did not just have a ceremony and reception but had other functions as well. We had a large number of out of town guest to attend to and it was helpful knowing their transportation needs were taken care of under Colleen's direction.
I am not the bride but the mother of the bride. My daughter and I had pretty much made all the decisions for her wedding Read more...
I am not the bride but the mother of the bride. My daughter and I had pretty much made all the decisions for her wedding but needed a person to implement and oversee the wedding events. Colleen provides a great service for an extremely reasonable price. She actually has become a friend throughout the wedding preparation process. Colleen found the vendors we needed, followed up to make sure the vendors provided the service as we had requested, and did a great job making sure the wedding followed the timeline. It was a great weekend as we did not just have a ceremony and reception but had other functions as well. We had a large number of out of town guest to attend to and it was helpful knowing their transportation needs were taken care of under Colleen's direction. Read less
Services Used: Wedding Planning
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Abby
Wedding:
5/18/2013
5.0/5.0
We hired Colleen for full-service wedding planning- I highly recommend Colleen and the rest of the CCS Events staff. My husband and I lived in Michigan up until our wedding and Colleen made the planning process very effortless for us being so far away. I was only able to meet with her a number of times for "marathon meetings", where we knocked out a lot from our list at one sitting; I was amazed at how organized everything was! We were married on a plantation, so we had to have vendors for everything: food, lighting, tents, music, linens, etc. etc...all I had to do was go through the list with her and make the decisions on what we wanted- everything was taken care of from there. The planning could not have been easier. Colleen is very knowledgable and has just the right bubbly/outgoing/no-BS attitude that I think is key for a planner in this business. One thing I really liked that she provides is the mock-up of your table settings: it is so hard to just look at the linens in a book and imagine how they will look with the dinnerware/flowers/etc...so that mock-up really helped to give us an idea of how it would all tie together. Although it poured rain for the better part of our wedding day and some plans had to be altered, my husband and I did not notice a thing and everything was perfect in our eyes- we have Colleen and the rest of the CCS Events staff to thank for that. We received nothing but compliments from guests on how beautiful and elegant our wedding was. If you want stress-free planning with fabulous results, hire Colleen! THANK YOU SO MUCH, COLLEEN and CCS EVENTS!
We hired Colleen for full-service wedding planning- I highly recommend Colleen and the rest of the CCS Events staff. My Read more...
We hired Colleen for full-service wedding planning- I highly recommend Colleen and the rest of the CCS Events staff. My husband and I lived in Michigan up until our wedding and Colleen made the planning process very effortless for us being so far away. I was only able to meet with her a number of times for "marathon meetings", where we knocked out a lot from our list at one sitting; I was amazed at how organized everything was! We were married on a plantation, so we had to have vendors for everything: food, lighting, tents, music, linens, etc. etc...all I had to do was go through the list with her and make the decisions on what we wanted- everything was taken care of from there. The planning could not have been easier. Colleen is very knowledgable and has just the right bubbly/outgoing/no-BS attitude that I think is key for a planner in this business. One thing I really liked that she provides is the mock-up of your table settings: it is so hard to just look at the linens in a book and imagine how they will look with the dinnerware/flowers/etc...so that mock-up really helped to give us an idea of how it would all tie together. Although it poured rain for the better part of our wedding day and some plans had to be altered, my husband and I did not notice a thing and everything was perfect in our eyes- we have Colleen and the rest of the CCS Events staff to thank for that. We received nothing but compliments from guests on how beautiful and elegant our wedding was. If you want stress-free planning with fabulous results, hire Colleen! THANK YOU SO MUCH, COLLEEN and CCS EVENTS! Read less
Services Used: Wedding Planning
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Masey
Wedding:
4/27/2013
5.0/5.0
I highly recommend CCS events and Colleen Cook! We were recently married and hired Colleen and her team for the entire planning process. My husband and I were married at a museum and had our reception at Main Street Station, thus, we had to hire separate vendors for food, flowers, music, photography, etc. . . Colleen did an excellent job recommending and assisting with selection of vendors. She was superb at trouble shooting and facilitating smooth communication with our vendors so that our vision for our wedding was achieved. My husband and I both work very long hours and Colleen was extremely accommodating as far as working around our schedules; in addition, she was always very responsive. Whether communicating via email or text, Colleen always responded very promptly! Throughout the planning process, Colleen kept us on track and let us know when it was time to execute certain tasks, which put us at ease.

On the week preceding the wedding, we were able to greet our guests (80% of which were out-of-towners) thanks to Colleen and her team who handled all of the last minute details. They contacted our vendors and orchestrated our entire event so that we were free to enjoy the wedding and the days leading up to it. On the day of the wedding, Colleen kept track of the timing of all the events so that my husband and I were care free. We were so pleased with the appearance of our venue/tables/bar, etc at the reception. Colleen and her team made our space look beautiful! At the end of the event, Colleen and her team cleaned up everything and also took care of getting our gifts, cards, and reception decor that we wanted to keep to a safe place as we were whisked away to our hotel and subsequent honeymoon. CCS events even returned my grandfather's suit that we had rented so that I would not incur a late fee. I am so grateful to Colleen and CCS events! We honestly couldn't have done it without them!!!
I highly recommend CCS events and Colleen Cook! We were recently married and hired Colleen and her team for the entire Read more...
I highly recommend CCS events and Colleen Cook! We were recently married and hired Colleen and her team for the entire planning process. My husband and I were married at a museum and had our reception at Main Street Station, thus, we had to hire separate vendors for food, flowers, music, photography, etc. . . Colleen did an excellent job recommending and assisting with selection of vendors. She was superb at trouble shooting and facilitating smooth communication with our vendors so that our vision for our wedding was achieved. My husband and I both work very long hours and Colleen was extremely accommodating as far as working around our schedules; in addition, she was always very responsive. Whether communicating via email or text, Colleen always responded very promptly! Throughout the planning process, Colleen kept us on track and let us know when it was time to execute certain tasks, which put us at ease.

On the week preceding the wedding, we were able to greet our guests (80% of which were out-of-towners) thanks to Colleen and her team who handled all of the last minute details. They contacted our vendors and orchestrated our entire event so that we were free to enjoy the wedding and the days leading up to it. On the day of the wedding, Colleen kept track of the timing of all the events so that my husband and I were care free. We were so pleased with the appearance of our venue/tables/bar, etc at the reception. Colleen and her team made our space look beautiful! At the end of the event, Colleen and her team cleaned up everything and also took care of getting our gifts, cards, and reception decor that we wanted to keep to a safe place as we were whisked away to our hotel and subsequent honeymoon. CCS events even returned my grandfather's suit that we had rented so that I would not incur a late fee. I am so grateful to Colleen and CCS events! We honestly couldn't have done it without them!!! Read less
Services Used: Wedding Planning
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Becca
Wedding:
10/27/2012
5.0/5.0
Colleen (and Chardonney) from CCS events were amazing - they ensured that our big day went on without a hitch and I cannot recommend them more highly! I was a very busy bride - my fiance and I had just moved to a new city, I started a new job, and I'm still working to complete my PhD - take all this into consideration and you can imagine what a bundle of nerves I was when planning the wedding. My fiance and I initially thought we could handle all the planning, but when we got overwhelmed with all the details and time began to dwindle, we contacted a number of Richmond area wedding planners about 3 months prior to the wedding to seek assistance. After speaking with Colleen for a total of 30 minutes, I knew that she was the perfect choice. After asking a few general details, she knew who we were as a couple and what we wanted/needed to make our day all we wanted it to be. We planned the wedding remotely (via conference calls, and only one face-to-face) and a lot of the details were addressed during the 3 months prior to the ceremony. Colleen was responsive, friendly, supportive, calming, attentive, and her taste is impeccable (the list goes on and on). Colleen and Chardonney (our day-of coordinator) made sure to stay true to our vision and totally exceeded our expectations - using their services was one of the best decisions we made (except deciding to marry each other).
Colleen (and Chardonney) from CCS events were amazing - they ensured that our big day went on without a hitch and I cannot Read more...
Colleen (and Chardonney) from CCS events were amazing - they ensured that our big day went on without a hitch and I cannot recommend them more highly! I was a very busy bride - my fiance and I had just moved to a new city, I started a new job, and I'm still working to complete my PhD - take all this into consideration and you can imagine what a bundle of nerves I was when planning the wedding. My fiance and I initially thought we could handle all the planning, but when we got overwhelmed with all the details and time began to dwindle, we contacted a number of Richmond area wedding planners about 3 months prior to the wedding to seek assistance. After speaking with Colleen for a total of 30 minutes, I knew that she was the perfect choice. After asking a few general details, she knew who we were as a couple and what we wanted/needed to make our day all we wanted it to be. We planned the wedding remotely (via conference calls, and only one face-to-face) and a lot of the details were addressed during the 3 months prior to the ceremony. Colleen was responsive, friendly, supportive, calming, attentive, and her taste is impeccable (the list goes on and on). Colleen and Chardonney (our day-of coordinator) made sure to stay true to our vision and totally exceeded our expectations - using their services was one of the best decisions we made (except deciding to marry each other). Read less
Services Used: Wedding Planning
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Alyse
Wedding:
10/7/2012
5.0/5.0
We shopped around for a planner because we realized the importance of finding someone whose personality meshed with ours. From the very first phone conversation we knew Colleen was the one! She was very personable, listened to our vision and offered great advice. We knew we were in good hands. From that point on we trusted her to make all the planning and details fall into place. She was very patient and is truly and expert at what she does. I valued her opinion and even in those times where I was not 100% sold (linen color), my wedding day turned out to be absolutely beautiful!! I wouldn't have changed 1 thing! I was absolutely worry free the day of, Colleen handled everything and did an amazing job! We could not have pulled off such a beautiful wedding without Colleen and her staff. They were very professional and knowledgeable. I would recommend CCS Events to anyone in the wedding planning process, trust me, you won't regret it!
We shopped around for a planner because we realized the importance of finding someone whose personality meshed with ours. Read more...
We shopped around for a planner because we realized the importance of finding someone whose personality meshed with ours. From the very first phone conversation we knew Colleen was the one! She was very personable, listened to our vision and offered great advice. We knew we were in good hands. From that point on we trusted her to make all the planning and details fall into place. She was very patient and is truly and expert at what she does. I valued her opinion and even in those times where I was not 100% sold (linen color), my wedding day turned out to be absolutely beautiful!! I wouldn't have changed 1 thing! I was absolutely worry free the day of, Colleen handled everything and did an amazing job! We could not have pulled off such a beautiful wedding without Colleen and her staff. They were very professional and knowledgeable. I would recommend CCS Events to anyone in the wedding planning process, trust me, you won't regret it! Read less
Services Used: Wedding Planning
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David
Wedding:
9/22/2012
5.0/5.0
I just want to take a minute to recognize the extraordinary efforts of Coleen Cook and the entire CCS Events staff. Initially my wife and I were clueless as to where to start when planning our event. Fortunately we met Coleen early in the process because she provided us vital guidance and directions that allowed us to make all the right choices for our wedding day. Coleen and her entire staff were not only very professional and resourceful but they listened to us and made sure our day had the personal touches that made the experience truly our own. Coleens recommendstions with vendors were superior, her knowledge of our venue flawless, and her staff helped us pull the wedding day planning together seamlessly. I can truly say that our event would not have been as beautiful and memorable as it was without CCS events and my wife and I are eternally grateful. Best decision we made !
I just want to take a minute to recognize the extraordinary efforts of Coleen Cook and the entire CCS Events staff. Read more...
I just want to take a minute to recognize the extraordinary efforts of Coleen Cook and the entire CCS Events staff. Initially my wife and I were clueless as to where to start when planning our event. Fortunately we met Coleen early in the process because she provided us vital guidance and directions that allowed us to make all the right choices for our wedding day. Coleen and her entire staff were not only very professional and resourceful but they listened to us and made sure our day had the personal touches that made the experience truly our own. Coleens recommendstions with vendors were superior, her knowledge of our venue flawless, and her staff helped us pull the wedding day planning together seamlessly. I can truly say that our event would not have been as beautiful and memorable as it was without CCS events and my wife and I are eternally grateful. Best decision we made ! Read less
Services Used: Wedding Planning
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Ken
Wedding:
9/16/2012
5.0/5.0
Colleen was the foundation to our successful wedding. At first, my fiancee and I believed we could handle the planning ourselves. However, a few months into planning, I knew we needed help. In comes the Savior.

Colleen kept us on track, went through every aspect of the wedding to make sure nothing is missed. Through our multiple planning meetings, and small "homework" that she had us involved in, we actually finished our planning 1 month ahead of schedule. It was very nice to not have to worry about things for one month.

A week before the wedding, we dropped off all of our things to Colleen (Picture Frame of Engagement pictures, Party Favors, Seating Charts, Name Cards, etc) and on the Day of the wedding, we find everything set up the way it was planned and asked for. Colleen did a wonderful job, making us as stress free as possible.

The wedding itself was very organized, timing was perfect. She kept families, photographers, and others on task to get through photos. Amazingly enough, she brought us drinks and food from the cocktail hour, because we were so busy taking pictures. Otherwise I would not have known what our crab cakes would've tasted like :)

Colleen stayed til the end until it was just us and my parents remaining. She thanked us for allowing her to be a part of our wedding. In return we all hugged and thanked her for allowing us to have such a magical day. We parted ways, heading to out hotel suite, only to find a sweet surprise/gift from Colleen waiting n our room. She is the best on many levels.

- Ken & Van Chin
Colleen was the foundation to our successful wedding. At first, my fiancee and I believed we could handle the planning Read more...
Colleen was the foundation to our successful wedding. At first, my fiancee and I believed we could handle the planning ourselves. However, a few months into planning, I knew we needed help. In comes the Savior.

Colleen kept us on track, went through every aspect of the wedding to make sure nothing is missed. Through our multiple planning meetings, and small "homework" that she had us involved in, we actually finished our planning 1 month ahead of schedule. It was very nice to not have to worry about things for one month.

A week before the wedding, we dropped off all of our things to Colleen (Picture Frame of Engagement pictures, Party Favors, Seating Charts, Name Cards, etc) and on the Day of the wedding, we find everything set up the way it was planned and asked for. Colleen did a wonderful job, making us as stress free as possible.

The wedding itself was very organized, timing was perfect. She kept families, photographers, and others on task to get through photos. Amazingly enough, she brought us drinks and food from the cocktail hour, because we were so busy taking pictures. Otherwise I would not have known what our crab cakes would've tasted like :)

Colleen stayed til the end until it was just us and my parents remaining. She thanked us for allowing her to be a part of our wedding. In return we all hugged and thanked her for allowing us to have such a magical day. We parted ways, heading to out hotel suite, only to find a sweet surprise/gift from Colleen waiting n our room. She is the best on many levels.

- Ken & Van Chin Read less
Services Used: Wedding Planning
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Ali
Wedding:
9/15/2012
5.0/5.0
Colleen and her team bend over backwards to do whatever the bride and groom need for their day to be perfect. They traveled to the Outer Banks on more than one occasion so that they could get a sense of the venue and ceremony location (beach) and helped with so many details we would never even thought of. They also loan you equipment/decorations they have... it's a win/win! The price literally can't be beat and if we were to do it all again we wouldn't change a thing. Colleen is a busy person so keep that in mind, but she gives you multiple methods of contacting her and pretty much works day and night. Thank you CCS Events!! We couldn't have done it without you!
Colleen and her team bend over backwards to do whatever the bride and groom need for their day to be perfect. They Read more...
Colleen and her team bend over backwards to do whatever the bride and groom need for their day to be perfect. They traveled to the Outer Banks on more than one occasion so that they could get a sense of the venue and ceremony location (beach) and helped with so many details we would never even thought of. They also loan you equipment/decorations they have... it's a win/win! The price literally can't be beat and if we were to do it all again we wouldn't change a thing. Colleen is a busy person so keep that in mind, but she gives you multiple methods of contacting her and pretty much works day and night. Thank you CCS Events!! We couldn't have done it without you! Read less
Services Used: Wedding Planning
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Roslin
Wedding:
9/2/2012
5.0/5.0
We started interviewing planers about a year and a half before our wedding. We wanted someone that had a proven track record that would be able to handle the “special” guests that we knew that we would have on our day. The moment we met Collen we knew she was the perfect fit for us. During the planning phase she would meet with us every few weeks and give homework for our next meeting. It was a bit tedious at first but it paid off in the end. The last few months before the wedding were not all that stressful because the majority of our decisions were made months ago. She also worked her magic with our vendors. We were extremely impressed with how she handled the lighting for the event. She was able to get us more than what we were expecting for less than what we were expecting to pay. I would highly recommend CCS to anyone that is planning their wedding.
We started interviewing planers about a year and a half before our wedding. We wanted someone that had a proven track Read more...
We started interviewing planers about a year and a half before our wedding. We wanted someone that had a proven track record that would be able to handle the “special” guests that we knew that we would have on our day. The moment we met Collen we knew she was the perfect fit for us. During the planning phase she would meet with us every few weeks and give homework for our next meeting. It was a bit tedious at first but it paid off in the end. The last few months before the wedding were not all that stressful because the majority of our decisions were made months ago. She also worked her magic with our vendors. We were extremely impressed with how she handled the lighting for the event. She was able to get us more than what we were expecting for less than what we were expecting to pay. I would highly recommend CCS to anyone that is planning their wedding. Read less
Services Used: Wedding Planning
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Liz
Wedding:
6/15/2012
5.0/5.0
Sorry that this review is a really late! I started working with Colleen about three months before my wedding, at a time when I was having major health problems and realized that I just couldn't DO my destination wedding anymore. All of the details were just too much for me to handle. Colleen not only ensured that my wishes and those of my husband and family were met, but she went wayyy above and beyond, even so far as to give my husband and I a free upgrade on our room at our reception location. (And when I say "upgrade," I mean like "MAJOR upgrade!" She communicated very well with all of my vendors and ensured that this went as smoothly on the Big Day as possible! Would I recommend Colleen? Heck yes! She is professional, courteous, friendly, and she not only "gets the job done" but she "does it very well." I would highly recommend her to anyone!
Sorry that this review is a really late! I started working with Colleen about three months before my wedding, at a time Read more...
Sorry that this review is a really late! I started working with Colleen about three months before my wedding, at a time when I was having major health problems and realized that I just couldn't DO my destination wedding anymore. All of the details were just too much for me to handle. Colleen not only ensured that my wishes and those of my husband and family were met, but she went wayyy above and beyond, even so far as to give my husband and I a free upgrade on our room at our reception location. (And when I say "upgrade," I mean like "MAJOR upgrade!" She communicated very well with all of my vendors and ensured that this went as smoothly on the Big Day as possible! Would I recommend Colleen? Heck yes! She is professional, courteous, friendly, and she not only "gets the job done" but she "does it very well." I would highly recommend her to anyone! Read less
Services Used: Wedding Planning
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Sarah
Wedding:
6/9/2012
5.0/5.0
I was referred to CCS Events by a friend, and I was so happy that I found Colleen and Emmett to assist me in planning our wedding! I am a designer, so I had most of the ideas and colors in my head, but I needed help with putting it all together and coordinating the day of. Look no further, Colleen and Emmett did a fabulous job with coordinating all of my vendors, making phone calls with my venue, seating, flowers,minute by minute itinerary, everything was so much easier with them to lean on. Our wedding day was so enjoyable and worry free because Emmett made everything run so smoothly, always calm and collected. Colleen even called to check on me from the wedding she was coordinating in another town. I felt so special. My parents did not have to worry about anything at the end of the night because Emmett had already gotten the presents/special keepsakes put away in their room before the last guest left the reception. I would reccommend CCS Events to all newly engaged couples!
-Sarah
I was referred to CCS Events by a friend, and I was so happy that I found Colleen and Emmett to assist me in planning our Read more...
I was referred to CCS Events by a friend, and I was so happy that I found Colleen and Emmett to assist me in planning our wedding! I am a designer, so I had most of the ideas and colors in my head, but I needed help with putting it all together and coordinating the day of. Look no further, Colleen and Emmett did a fabulous job with coordinating all of my vendors, making phone calls with my venue, seating, flowers,minute by minute itinerary, everything was so much easier with them to lean on. Our wedding day was so enjoyable and worry free because Emmett made everything run so smoothly, always calm and collected. Colleen even called to check on me from the wedding she was coordinating in another town. I felt so special. My parents did not have to worry about anything at the end of the night because Emmett had already gotten the presents/special keepsakes put away in their room before the last guest left the reception. I would reccommend CCS Events to all newly engaged couples!
-Sarah Read less
Services Used: Wedding Planning
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Sara
Wedding:
5/26/2012
5.0/5.0
When I decided I wanted to hire a day-of coordinator and I stumbled upon CCS Events, I had no idea I was making the best decision I possibly could for my wedding. I honestly have no idea what I would have done with Colleen and Emmett. Our venue's event coordinator was seriously lacking, and CCS totally made up for it. Not only did they assist in helping prepare our logistics for the day-of, but they also answered any and all random questions I had and offered advice and tips. When we got into binds with our venue, they were always available to give us their opinion/advice on what we should do or even to solve the issue themselves! Our wedding day went without a hitch thanks to CCS and if I could do it all over again, I would hire them from the start. I highly recommend them to anyone seeking any wedding planning or coordination assistance!
When I decided I wanted to hire a day-of coordinator and I stumbled upon CCS Events, I had no idea I was making the best Read more...
When I decided I wanted to hire a day-of coordinator and I stumbled upon CCS Events, I had no idea I was making the best decision I possibly could for my wedding. I honestly have no idea what I would have done with Colleen and Emmett. Our venue's event coordinator was seriously lacking, and CCS totally made up for it. Not only did they assist in helping prepare our logistics for the day-of, but they also answered any and all random questions I had and offered advice and tips. When we got into binds with our venue, they were always available to give us their opinion/advice on what we should do or even to solve the issue themselves! Our wedding day went without a hitch thanks to CCS and if I could do it all over again, I would hire them from the start. I highly recommend them to anyone seeking any wedding planning or coordination assistance! Read less
Services Used: Wedding Planning
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VAbride
Wedding:
3/10/2012
5.0/5.0
I called Colleen and her staff to do day of coordination for my wedding (that I planned in 8 months and two different states, neither being the one we were married in) and she provided so much more than just day of coordination. My venue had someone "in charge" but when we met with them, they couldn't remember my name nor help with anything, so Colleen and her team quickly stepped in and I cannot thank them enough for all that they did.
We worked for about a month before the wedding on how I wanted the wedding to look, what each vendor should be doing, the schedule for the rehearsal & wedding, she got the entire vendor list in line, on time and so they didn't bother me at all.
I was a very hands on bride, and she matched me for each thing I had a question to, she had an answer. She helped me find out how much alcohol we needed, where to put the tables, how to set up the tables with votives, flowers and table numbers, where the buffet should be, the cake, the bartenders, the dj, ect.
When I finally came into town (a week before the wedding) we were supposed to meet at the location, but there was a huge snow storm and the venue closed down (she had to drive 2.5 hours each way). They said we could come the very next day and even though she had to move all of her appointments around, she still came the next day and did the entire walk thru and covered all of our bases.
The rehearsal, Colleen had a great plan for where my bridesmaids and groomsmen would stand because we (the bride and groom) were up a higher platform with the pastor.
There were moments before the wedding with vendors that Colleen and her team resolved quickly and efficiently so nothing got messed up. She calmed down family members, helped throughout the entire day with keeping the bridal party on time and really ran the show. It was truly amazing! I wouldn't have as much fun as I did at my wedding without her.
Oh, and my florist wanted us to return the vases instead of picking them up herself, and Colleen returned them for us because she didn't want us to worry about anything after the wedding!
And the venue forgot to put my linens that we rented back in the mail to the company, which could've cost us $3000, but Colleen, who skillfully got all of their cellphone numbers, called all of them and got an appointment with UPS in a matter of minutes.
I HIGHLY HIGHLY recommend Colleen and her team. They have a great storage facility with tons of wedding props which will save brides literally thousands! And they're involvement and dedication to your day and you will save your sanity.

If you want to avoid any kind of stress on your wedding day, go with CCS Events, Colleen and her team!
I called Colleen and her staff to do day of coordination for my wedding (that I planned in 8 months and two different Read more...
I called Colleen and her staff to do day of coordination for my wedding (that I planned in 8 months and two different states, neither being the one we were married in) and she provided so much more than just day of coordination. My venue had someone "in charge" but when we met with them, they couldn't remember my name nor help with anything, so Colleen and her team quickly stepped in and I cannot thank them enough for all that they did.
We worked for about a month before the wedding on how I wanted the wedding to look, what each vendor should be doing, the schedule for the rehearsal & wedding, she got the entire vendor list in line, on time and so they didn't bother me at all.
I was a very hands on bride, and she matched me for each thing I had a question to, she had an answer. She helped me find out how much alcohol we needed, where to put the tables, how to set up the tables with votives, flowers and table numbers, where the buffet should be, the cake, the bartenders, the dj, ect.
When I finally came into town (a week before the wedding) we were supposed to meet at the location, but there was a huge snow storm and the venue closed down (she had to drive 2.5 hours each way). They said we could come the very next day and even though she had to move all of her appointments around, she still came the next day and did the entire walk thru and covered all of our bases.
The rehearsal, Colleen had a great plan for where my bridesmaids and groomsmen would stand because we (the bride and groom) were up a higher platform with the pastor.
There were moments before the wedding with vendors that Colleen and her team resolved quickly and efficiently so nothing got messed up. She calmed down family members, helped throughout the entire day with keeping the bridal party on time and really ran the show. It was truly amazing! I wouldn't have as much fun as I did at my wedding without her.
Oh, and my florist wanted us to return the vases instead of picking them up herself, and Colleen returned them for us because she didn't want us to worry about anything after the wedding!
And the venue forgot to put my linens that we rented back in the mail to the company, which could've cost us $3000, but Colleen, who skillfully got all of their cellphone numbers, called all of them and got an appointment with UPS in a matter of minutes.
I HIGHLY HIGHLY recommend Colleen and her team. They have a great storage facility with tons of wedding props which will save brides literally thousands! And they're involvement and dedication to your day and you will save your sanity.

If you want to avoid any kind of stress on your wedding day, go with CCS Events, Colleen and her team! Read less
Services Used: Wedding Planning
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CostelloKelleherWedding
Wedding:
5/7/2011
5.0/5.0
Living in Austin, TX my husband and I knew that we would need every minute of our 16 month engagement to prepare for our nuptials in Richmond, VA. After about 3 months of trying to plan a long distance wedding i knew that the tasks at hand were too many to take on by myself and i would need a lot of detailed assistance that i didn't want to ask of my sister and mother (who live in Richmond). That's when my caterer strongly recommended CCS events to help me out. He told me that Colleen Cook was responsible, hard working and would deal with the vendors to make sure that everything was executed down to the last detail. When i mentioned the idea of a wedding planner to my sister and my mother they asked who i had in mind. When i mentioned CCS Events they both responded that they, too, had heard great things and that i should call for an appointment.
My husband and I went for an appointment to meet Colleen Cook and to find out what she could do to help us. She went over how she organizes things, some other options and our wedding budget. We mentioned that saving money was a priority and she agreed. She gave us an extremely competitive quote and in our first meeting we both decided that we wanted to work with her.
In the next few months, things flowed smoothly for a stress-free engagement. I would simply send an email to Colleen to let her know when i would be in town and she would book all appointments for me to choose the essentials: photographer, florist, dj, linens, place settings, etc. She let me know of "homework" that i could be doing while she was working on things from her end. When people would ask me how the wedding planning was going and if i was freaking out i could honestly answer that i was stress free and i loved being engaged. Colleen made that possible.
Colleen stood up to her reputation as a friendly, no-nonsense, hardworking wedding coordinator but she also exceeded our expectations. Providing us with many options, she proved that she was established in the Richmond community and knew many people that could give us some 'hook-ups' (this was music to our ears knowing that we would be paying some pretty hefty sums to make our wedding just what we wanted it to be- beautiful and fun).
The rehearsal was a breeze. Colleen had prepared a print out of all the questions that the church director needed well in advance. She helped me so that when all the questions started coming my way, i could deflect them to her attention so that i could focus on spending time with my friends and family.
My wedding was the best day of my life and more beautiful and fun than i ever thought it would be! Colleen was there when i needed her for a question, a direction, a bustle or a drink. But even before i saw her she was working hard with her staff to set up the flowers at the church and to make sure that all was in place and ready to go for all 175 of my guests. She orchestrated the entire event and there wasn't a single problem that arose. Even after the reception was over CCS took down the rentals from the reception hall so that my husband and i could enjoy the after party that CCS had decorated. She never let a single detail slip through the cracks.
I was 100% happy with Colleen's hard work and dedication to our special day. After all was said and done i know that Colleen is everything that her reputation says- friendly, responsible, and diligent. I strongly recommend her services for all occasions ... especially weddings.
Living in Austin, TX my husband and I knew that we would need every minute of our 16 month engagement to prepare for our Read more...
Living in Austin, TX my husband and I knew that we would need every minute of our 16 month engagement to prepare for our nuptials in Richmond, VA. After about 3 months of trying to plan a long distance wedding i knew that the tasks at hand were too many to take on by myself and i would need a lot of detailed assistance that i didn't want to ask of my sister and mother (who live in Richmond). That's when my caterer strongly recommended CCS events to help me out. He told me that Colleen Cook was responsible, hard working and would deal with the vendors to make sure that everything was executed down to the last detail. When i mentioned the idea of a wedding planner to my sister and my mother they asked who i had in mind. When i mentioned CCS Events they both responded that they, too, had heard great things and that i should call for an appointment.
My husband and I went for an appointment to meet Colleen Cook and to find out what she could do to help us. She went over how she organizes things, some other options and our wedding budget. We mentioned that saving money was a priority and she agreed. She gave us an extremely competitive quote and in our first meeting we both decided that we wanted to work with her.
In the next few months, things flowed smoothly for a stress-free engagement. I would simply send an email to Colleen to let her know when i would be in town and she would book all appointments for me to choose the essentials: photographer, florist, dj, linens, place settings, etc. She let me know of "homework" that i could be doing while she was working on things from her end. When people would ask me how the wedding planning was going and if i was freaking out i could honestly answer that i was stress free and i loved being engaged. Colleen made that possible.
Colleen stood up to her reputation as a friendly, no-nonsense, hardworking wedding coordinator but she also exceeded our expectations. Providing us with many options, she proved that she was established in the Richmond community and knew many people that could give us some 'hook-ups' (this was music to our ears knowing that we would be paying some pretty hefty sums to make our wedding just what we wanted it to be- beautiful and fun).
The rehearsal was a breeze. Colleen had prepared a print out of all the questions that the church director needed well in advance. She helped me so that when all the questions started coming my way, i could deflect them to her attention so that i could focus on spending time with my friends and family.
My wedding was the best day of my life and more beautiful and fun than i ever thought it would be! Colleen was there when i needed her for a question, a direction, a bustle or a drink. But even before i saw her she was working hard with her staff to set up the flowers at the church and to make sure that all was in place and ready to go for all 175 of my guests. She orchestrated the entire event and there wasn't a single problem that arose. Even after the reception was over CCS took down the rentals from the reception hall so that my husband and i could enjoy the after party that CCS had decorated. She never let a single detail slip through the cracks.
I was 100% happy with Colleen's hard work and dedication to our special day. After all was said and done i know that Colleen is everything that her reputation says- friendly, responsible, and diligent. I strongly recommend her services for all occasions ... especially weddings. Read less
Services Used: Wedding Planning
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vnsturz
Wedding:
4/16/2011
5.0/5.0
The moment I met Colleen, I knew she got me. My fiance (at the time :-)) and I are both really busy people and she understood that, and made the planning process as easy as pie. She lined up vendors at her office at a time that was best for me (even 7:30 at night). As soon as I got there I was offered drinks and chocolates (for the stressed out bride :)). She created a completely relaxed atmosphere for me to meet with the vendors. After they left she let me to bounce ideas off of her before we decided on our final selection of musicians, florists and bakers. Every vendor she proffered was amazingly professional, and thus added to how smooth things went on our wedding day.

She had everything wrapped up and finalized 2 weeks before our wedding. We didn't get any last minute emails or phones calls. We were able to relax before the big day and spend it with family that came into town early. The wedding day itself was PERFECT despite tornado warnings and pouring buckets, change of venue for ceremony due to weather, and an underage cousin/bridesmaid who snuck a few drinks and had to be escorted out of the reception, and one guest who fainted. She reassured us and the rest of our families that this was pretty normal stuff as far as weddings go.

In fact EVERYONE was so impressed with Colleen that a few of my married friends intend to hire her for their next parties. I highly recommend hiring CCS Events to plan your wedding.
The moment I met Colleen, I knew she got me. My fiance (at the time :-)) and I are both really busy people and she Read more...
The moment I met Colleen, I knew she got me. My fiance (at the time :-)) and I are both really busy people and she understood that, and made the planning process as easy as pie. She lined up vendors at her office at a time that was best for me (even 7:30 at night). As soon as I got there I was offered drinks and chocolates (for the stressed out bride :)). She created a completely relaxed atmosphere for me to meet with the vendors. After they left she let me to bounce ideas off of her before we decided on our final selection of musicians, florists and bakers. Every vendor she proffered was amazingly professional, and thus added to how smooth things went on our wedding day.

She had everything wrapped up and finalized 2 weeks before our wedding. We didn't get any last minute emails or phones calls. We were able to relax before the big day and spend it with family that came into town early. The wedding day itself was PERFECT despite tornado warnings and pouring buckets, change of venue for ceremony due to weather, and an underage cousin/bridesmaid who snuck a few drinks and had to be escorted out of the reception, and one guest who fainted. She reassured us and the rest of our families that this was pretty normal stuff as far as weddings go.

In fact EVERYONE was so impressed with Colleen that a few of my married friends intend to hire her for their next parties. I highly recommend hiring CCS Events to plan your wedding. Read less
Services Used: Wedding Planning
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Debbie
Wedding:
10/13/2012
4.9/5.0
I can't imagine having the wedding we had without Colleen. As MOB I didn't have to do anything the day of the wedding except enjoy and indulge. If there were any problems that day, she handled them and never let on that there was a glitch. She is very down to earth, so it was easy for my daughter to relate to her and feel comfortable with her during the planning process. Colleen had recommendations for vendors and we used many of them. She provided many "props" for the reception that saved us money. Her prices were very reasonable for the service she provided and we felt she and her staff were worth every penny!
I can't imagine having the wedding we had without Colleen. As MOB I didn't have to do anything the day of the wedding Read more...
I can't imagine having the wedding we had without Colleen. As MOB I didn't have to do anything the day of the wedding except enjoy and indulge. If there were any problems that day, she handled them and never let on that there was a glitch. She is very down to earth, so it was easy for my daughter to relate to her and feel comfortable with her during the planning process. Colleen had recommendations for vendors and we used many of them. She provided many "props" for the reception that saved us money. Her prices were very reasonable for the service she provided and we felt she and her staff were worth every penny! Read less
Services Used: Wedding Planning
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Snikerz4eva
Wedding:
5/20/2011
4.9/5.0
I hired Colleen from CCS Events and it was the greatest decision I could have ever made. She delivered on every single promise that she made and more. She is laid back, available literally whenever you need her, thorough, and truly a great person. There is no one else that I could have helped in the way that she did. She knows all the great vendors in the area and has good relationships with them which meant discounts for us! I could not be happier with Colleen and the next time I have any major event, maybe my first child's baby shower, I am going to call her! I am blessed and thankful to have had CCS events help plan my wedding!
I hired Colleen from CCS Events and it was the greatest decision I could have ever made. She delivered on every single Read more...
I hired Colleen from CCS Events and it was the greatest decision I could have ever made. She delivered on every single promise that she made and more. She is laid back, available literally whenever you need her, thorough, and truly a great person. There is no one else that I could have helped in the way that she did. She knows all the great vendors in the area and has good relationships with them which meant discounts for us! I could not be happier with Colleen and the next time I have any major event, maybe my first child's baby shower, I am going to call her! I am blessed and thankful to have had CCS events help plan my wedding! Read less
Services Used: Wedding Planning
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Kristen
Wedding:
6/4/2011
4.8/5.0
My fiance and I were looking for someone to help with the details of our wedding that we did not want to have to bother with, and that is exactly what Colleen delivered. Overall, we are very pleased with our decision to work with Colleen. Over the course of our planning, she kept us on track with things and offered several suggestions when we were unsure of what to do. Along with Colleen's services came the use of her wedding items, which is an added bonus and was greatly appreciated. On our wedding day, we did not have to worry about anything and Colleen pulled everthing off perfectly. My fiance and I did not want to have to worry about any setting up or breaking down of things on our wedding weekend. Our motto was, if there was someone close enough for us to ask to help with this, we would want them to enjoy the wedding like us and not have to bother with that. So if you have the same mind-set, or just want someone to keep you on track, I would recommend Colleen's services.
My fiance and I were looking for someone to help with the details of our wedding that we did not want to have to bother Read more...
My fiance and I were looking for someone to help with the details of our wedding that we did not want to have to bother with, and that is exactly what Colleen delivered. Overall, we are very pleased with our decision to work with Colleen. Over the course of our planning, she kept us on track with things and offered several suggestions when we were unsure of what to do. Along with Colleen's services came the use of her wedding items, which is an added bonus and was greatly appreciated. On our wedding day, we did not have to worry about anything and Colleen pulled everthing off perfectly. My fiance and I did not want to have to worry about any setting up or breaking down of things on our wedding weekend. Our motto was, if there was someone close enough for us to ask to help with this, we would want them to enjoy the wedding like us and not have to bother with that. So if you have the same mind-set, or just want someone to keep you on track, I would recommend Colleen's services. Read less
Services Used: Wedding Planning
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Holly
Wedding:
6/4/2011
4.8/5.0
I could not recommend CCS Events enough for anyone looking for a wedding coordinator in the Richmond area. CCS Events was recommended by both our venue and our caterer, and about 5 minutes into our consultation we knew we absolutely wanted to hire Colleen. And she did not disappoint!

We hired CCS Events for their wedding day-of-coordinator services. I knew I didn't want a full on wedding planner since I'm a bit of a control freak, and I personally like to do the research and plan the details. During our initial consultation Colleen offered up the cost if we were take her on for her full services just in case we were interested, but we declined. She listened to what we were really looking for, and from then on provided us exactly what we needed for day of services.

Day of services included three meetings prior to the wedding. I think these meetings were only meant to last an hour, but if Colleen didn't have another meeting proceeding mine, she was definitely willing to meet for longer There was one meeting where we met for nearly 2 hours hashing away at details, and she didn't once make me feel like she was rushing me out the door. During these meetings Colleen meticulously asked me several questions to make sure she understood every detail of my wedding, so that she was able to execute it perfectly the day of. And even with my massive amount of research and my know-it-all assumption that I had prepared for everything, she asked me a few questions that I never thought of myself, and I really appreciated having her experience to bring up these little details I had not thought of. And I especially appreciated her advice for the details I hadn't thought of ahead of time. I could also tell she put a lot of time outside of our meetings. So when I think of the time she put into the wedding before and during, even though I hired her for day-of-services, her fee was really a steal.

One way we certainly saved a great deal of money was utilizing her stock pile of wedding goodies that she loans out to all of her clients. She has cake stands, frames, centerpieces, vases, table number holders, large decorative pieces, card holders, and the list goes on. It was wonderful being able to borrow a few things that we needed for the wedding, and we weren't forced to buy it only to never use it again.

Colleen and her assistant Emmett executed our wedding beautifully. I can tell they really hustled to make sure we didn't have to lift a finger and so that we could fully enjoy our day. They also had some nice personal touches, such as preparing us a picnic basket of our leftover food to eat at the hotel, and providing sparklers for our grand exit as a thank you for booking with them.
I could not recommend CCS Events enough for anyone looking for a wedding coordinator in the Richmond area. CCS Events was Read more...
I could not recommend CCS Events enough for anyone looking for a wedding coordinator in the Richmond area. CCS Events was recommended by both our venue and our caterer, and about 5 minutes into our consultation we knew we absolutely wanted to hire Colleen. And she did not disappoint!

We hired CCS Events for their wedding day-of-coordinator services. I knew I didn't want a full on wedding planner since I'm a bit of a control freak, and I personally like to do the research and plan the details. During our initial consultation Colleen offered up the cost if we were take her on for her full services just in case we were interested, but we declined. She listened to what we were really looking for, and from then on provided us exactly what we needed for day of services.

Day of services included three meetings prior to the wedding. I think these meetings were only meant to last an hour, but if Colleen didn't have another meeting proceeding mine, she was definitely willing to meet for longer There was one meeting where we met for nearly 2 hours hashing away at details, and she didn't once make me feel like she was rushing me out the door. During these meetings Colleen meticulously asked me several questions to make sure she understood every detail of my wedding, so that she was able to execute it perfectly the day of. And even with my massive amount of research and my know-it-all assumption that I had prepared for everything, she asked me a few questions that I never thought of myself, and I really appreciated having her experience to bring up these little details I had not thought of. And I especially appreciated her advice for the details I hadn't thought of ahead of time. I could also tell she put a lot of time outside of our meetings. So when I think of the time she put into the wedding before and during, even though I hired her for day-of-services, her fee was really a steal.

One way we certainly saved a great deal of money was utilizing her stock pile of wedding goodies that she loans out to all of her clients. She has cake stands, frames, centerpieces, vases, table number holders, large decorative pieces, card holders, and the list goes on. It was wonderful being able to borrow a few things that we needed for the wedding, and we weren't forced to buy it only to never use it again.

Colleen and her assistant Emmett executed our wedding beautifully. I can tell they really hustled to make sure we didn't have to lift a finger and so that we could fully enjoy our day. They also had some nice personal touches, such as preparing us a picnic basket of our leftover food to eat at the hotel, and providing sparklers for our grand exit as a thank you for booking with them. Read less
Services Used: Wedding Planning
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tbanks
Wedding:
10/10/2009
4.8/5.0
Without her, it would not have been everything I wanted...I had a pretty long list of wanted to! From the details, to the design to handling my drunk aunt, she litterally did it all. I cannot thank her enough and she has since done 2 galpals of mine!
Without her, it would not have been everything I wanted...I had a pretty long list of wanted to! From the details, to the Read more...
Without her, it would not have been everything I wanted...I had a pretty long list of wanted to! From the details, to the design to handling my drunk aunt, she litterally did it all. I cannot thank her enough and she has since done 2 galpals of mine! Read less
Services Used: Wedding Planning
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Anonymous
Wedding:
Recently Married
4.6/5.0
I cannot express into words how amazing Colleen and her staff are! She helped me organize my thoughts and ideas to finally hone in on what I wanted on my special day. Not only did she help me set up other vendors (meeting them at her office in a speed dating style) she also helped me think about things that I would have overlooked planning for.

Planning aside, the rehearsal and day of was amazing. She took care of everything, got everyone where they needed to be, and put out any fires that may have come up. I don't know what I would have done without her! She was amazing through and through!
I cannot express into words how amazing Colleen and her staff are! She helped me organize my thoughts and ideas to finally Read more...
I cannot express into words how amazing Colleen and her staff are! She helped me organize my thoughts and ideas to finally hone in on what I wanted on my special day. Not only did she help me set up other vendors (meeting them at her office in a speed dating style) she also helped me think about things that I would have overlooked planning for.

Planning aside, the rehearsal and day of was amazing. She took care of everything, got everyone where they needed to be, and put out any fires that may have come up. I don't know what I would have done without her! She was amazing through and through! Read less
Services Used: Wedding Planning
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Lexi
Wedding:
5/12/2012
4.5/5.0
Where to begin? My mom found Colleen and insisted that we hire her to plan my wedding. Frankly, I was a little nervous because I had never met her, was going to school in Utah, and only had 5 months to plan a wedding. Time and time again, she pulled through. There will always be bumps in planning a wedding, but we pushed through ours with no stress at all.5 days before, the main tablecloths came in and they looked awful. Without missing a beat, Colleen immediately ordered my second choice and I really appreciated that. She really shined on our wedding day. I did not worry about a thing. I showed up and everything was beautiful. She was extremely helpful with finding certain people for pictures, taking care of gifts, keeping to the schedule, and everything else. I can honestly say that I stressed about absolutely nothing on my wedding day because I knew Colleen would make it happen. She's so fun and personable and creates an environment that is stress free. I highly recommend her to any one looking for a wonderful wedding planner.
Where to begin? My mom found Colleen and insisted that we hire her to plan my wedding. Frankly, I was a little nervous Read more...
Where to begin? My mom found Colleen and insisted that we hire her to plan my wedding. Frankly, I was a little nervous because I had never met her, was going to school in Utah, and only had 5 months to plan a wedding. Time and time again, she pulled through. There will always be bumps in planning a wedding, but we pushed through ours with no stress at all.5 days before, the main tablecloths came in and they looked awful. Without missing a beat, Colleen immediately ordered my second choice and I really appreciated that. She really shined on our wedding day. I did not worry about a thing. I showed up and everything was beautiful. She was extremely helpful with finding certain people for pictures, taking care of gifts, keeping to the schedule, and everything else. I can honestly say that I stressed about absolutely nothing on my wedding day because I knew Colleen would make it happen. She's so fun and personable and creates an environment that is stress free. I highly recommend her to any one looking for a wonderful wedding planner. Read less
Services Used: Wedding Planning
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Anonymous
Wedding:
Recently Married
4.2/5.0
Colleen and Melissa set me up with the best, most professional vendors in town to make my wedding day perfect. On the day of the event Melissa took care of everything while my family and I simply enjoyed the day. They were fun and easy to work with and helped guide me through the whole process. Awesome!!
Colleen and Melissa set me up with the best, most professional vendors in town to make my wedding day perfect. On the day Read more...
Colleen and Melissa set me up with the best, most professional vendors in town to make my wedding day perfect. On the day of the event Melissa took care of everything while my family and I simply enjoyed the day. They were fun and easy to work with and helped guide me through the whole process. Awesome!! Read less
Services Used: Wedding Planning
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Roberta
Wedding:
5/10/2014
4.1/5.0
CCSEvents was able to provide a great service for planning and use of props day of. They were able to execute plan B because of rain. Knowing now how much planning goes into a wedding - glad they were on our team!
CCSEvents was able to provide a great service for planning and use of props day of. They were able to execute plan B Read more...
CCSEvents was able to provide a great service for planning and use of props day of. They were able to execute plan B because of rain. Knowing now how much planning goes into a wedding - glad they were on our team! Read less
Services Used: Wedding Planning
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Elena
Wedding:
10/5/2013
2.1/5.0
Don't bother! As I look at my wedding pictures, I am pissed at everything Colleen and Nicole dropped the ball on. I don't even like looking at my pictures it makes me so mad! Nicole didn't even straighten my veil before I walked down the aisle, now every picture is of me with a crooked folded under veil. Lots of talk, with not much to back it up. Please book another planner.
Don't bother! As I look at my wedding pictures, I am pissed at everything Colleen and Nicole dropped the ball on. I don't Read more...
Don't bother! As I look at my wedding pictures, I am pissed at everything Colleen and Nicole dropped the ball on. I don't even like looking at my pictures it makes me so mad! Nicole didn't even straighten my veil before I walked down the aisle, now every picture is of me with a crooked folded under veil. Lots of talk, with not much to back it up. Please book another planner. Read less
Services Used: Wedding Planning
CCS EVENTS responded with the following comments:

Hello Elena I hope your first holiday as a married couple went well. I am very confused to receive this post after the email copied and pasted below from when I followed up with you after your wedding where you thanked us. It is always our goal to make everything perfect for you and we not only got this glowing email from you, but also a follow up phone call from your in-laws saying that their first call would be to our company when her daughter gets engaged. We would love to know how we can make this right by you. Your wedding vendors went above the call of duty for your special circumstances that day and we heard nothing but positive comments from your photographer, band, ceremony officiant and florist for what we did for you and them as well. I hope that the New Year brings some peace and comfort into your life.

Best,

10/18/13
Hi Colleen,

Thanks for checking in! Once the ceremony was over, everything was a blur. But from what I remember, everything was great!! Nicole is awesome! Thanks so much for all of your hard work and planning! And for all of your pep talks!
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katandrobwedding
Wedding:
9/20/2008
1.9/5.0
We hired Colleen Cook from CCS Events as our wedding planner. The idea was to have someone to help me with the day to day wedding planning (my fiance was deployed during our engagement) and someone to run the show day of. Throughout the process Colleen seemed to be on top of things for the most part. She provided vendor recommendations, but they were limited. She did not keep track of any budget or expenses and when asked by myself or my mother one of her responses was "she didn't usually included the wedding dress in her budget because that varries so greatly from bride to bride." What kind of wedding planner doesn't keep track of your budget? She failed to really listen and implement my ideas, for instance the floral arrangements were exactly what I did not want and stated I did not want at our "Mock-Up." On the day of, there was no one keeping track of the time and the schedule even though it was a specific request of my mother's that we be at the reception by a certain time (we were 45mins late). Colleen was quick to entertain any idea I had and always said it would fit within the budget, she never tried to convince me otherwise and never gave me alternatives that may have been more budget friendly. These are just a few of my disappointments. My mother was so disappointed with Colleen's services that she sent a complaint to the BBB.

At the beginning she presented herself very well. She appeared to be a professional who knew the industry. I would definitely recommend shopping around when it comes to a planner. As I have come to find out others have had similar experiences with Colleen.
We hired Colleen Cook from CCS Events as our wedding planner. The idea was to have someone to help me with the day to day Read more...
We hired Colleen Cook from CCS Events as our wedding planner. The idea was to have someone to help me with the day to day wedding planning (my fiance was deployed during our engagement) and someone to run the show day of. Throughout the process Colleen seemed to be on top of things for the most part. She provided vendor recommendations, but they were limited. She did not keep track of any budget or expenses and when asked by myself or my mother one of her responses was "she didn't usually included the wedding dress in her budget because that varries so greatly from bride to bride." What kind of wedding planner doesn't keep track of your budget? She failed to really listen and implement my ideas, for instance the floral arrangements were exactly what I did not want and stated I did not want at our "Mock-Up." On the day of, there was no one keeping track of the time and the schedule even though it was a specific request of my mother's that we be at the reception by a certain time (we were 45mins late). Colleen was quick to entertain any idea I had and always said it would fit within the budget, she never tried to convince me otherwise and never gave me alternatives that may have been more budget friendly. These are just a few of my disappointments. My mother was so disappointed with Colleen's services that she sent a complaint to the BBB.

At the beginning she presented herself very well. She appeared to be a professional who knew the industry. I would definitely recommend shopping around when it comes to a planner. As I have come to find out others have had similar experiences with Colleen. Read less
Services Used: Wedding Planning
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christina
Wedding:
9/16/2006
1.4/5.0
wedding was in '06. started planning from out of town and she was a great help then. But when I got to town and had a week free before starting my job, her computer stopped working and she refused to meet up with me because she had to have her computer to do anything -- a week wasted!! then she would not let me go to the party rental store until I picked out my colors - for which I said I needed to see the color options in person to pick them. I eventually went to the store myself (which she was furious about) and was able to pick out my colors in 5 minutes and move on with the party rental portion. On my wedding day, there was an issue with some greenery -- so she changed it but didn't bother to call and let me know so instead I showed up and had the unpleasant surprise (b/c I hated the change - I would have preferred nothing to the replacement-- had she just asked). There were other issues too and when I emailed after the wedding - like a prior reviewer - she was VERY defensive and tried to place all the blame on me.
I feel I'm pretty easy going, but found her VERY difficult to work with -- her assistant, who was the one who was at my wedding was AWESOME and I wish I dealt with her the whole time.
she was cheaper than the rest of the vendors at the time and I got what I paid for.
wedding was in '06. started planning from out of town and she was a great help then. But when I got to town and had a week Read more...
wedding was in '06. started planning from out of town and she was a great help then. But when I got to town and had a week free before starting my job, her computer stopped working and she refused to meet up with me because she had to have her computer to do anything -- a week wasted!! then she would not let me go to the party rental store until I picked out my colors - for which I said I needed to see the color options in person to pick them. I eventually went to the store myself (which she was furious about) and was able to pick out my colors in 5 minutes and move on with the party rental portion. On my wedding day, there was an issue with some greenery -- so she changed it but didn't bother to call and let me know so instead I showed up and had the unpleasant surprise (b/c I hated the change - I would have preferred nothing to the replacement-- had she just asked). There were other issues too and when I emailed after the wedding - like a prior reviewer - she was VERY defensive and tried to place all the blame on me.
I feel I'm pretty easy going, but found her VERY difficult to work with -- her assistant, who was the one who was at my wedding was AWESOME and I wish I dealt with her the whole time.
she was cheaper than the rest of the vendors at the time and I got what I paid for. Read less
Services Used: Wedding Planning
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SHERITA
Wedding:
4/14/2012
0.8/5.0
NOT PLEASE AT ALL! I HAD TO CANCEL MY CONTRACT BECAUSE SHE NEVER DID ANY WORK. THREE MONTHS BEFORE MY WEDDING I HAD TO HIRE A NEW VENDOR THAT WAS AMAZING!!
NOT PLEASE AT ALL! I HAD TO CANCEL MY CONTRACT BECAUSE SHE NEVER DID ANY WORK. THREE MONTHS BEFORE MY WEDDING I HAD TO Read more...
NOT PLEASE AT ALL! I HAD TO CANCEL MY CONTRACT BECAUSE SHE NEVER DID ANY WORK. THREE MONTHS BEFORE MY WEDDING I HAD TO HIRE A NEW VENDOR THAT WAS AMAZING!! Read less
Services Used: Wedding Planning
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Anonymous
Wedding:
1+ year ago
0.5/5.0
The most stressful & frustrating part of my entire wedding process was my wedding planner.

Colleen obviously knows how to plan and execute amazing weddings, the reviews & photos of her work are proof. My wedding was not one of those weddings... but if Colleen gets a bad review, she always has another wedding & bride the next weekend to make up for it.

I don't get another wedding day and neither do any of the other brides that wrote a negative review.
The most stressful & frustrating part of my entire wedding process was my wedding planner.

Colleen obviously Read more...
The most stressful & frustrating part of my entire wedding process was my wedding planner.

Colleen obviously knows how to plan and execute amazing weddings, the reviews & photos of her work are proof. My wedding was not one of those weddings... but if Colleen gets a bad review, she always has another wedding & bride the next weekend to make up for it.

I don't get another wedding day and neither do any of the other brides that wrote a negative review. Read less
Services Used: Wedding Planning
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Jessica
Wedding:
10/12/2013
0.4/5.0
My experience with Colleen varied depending on what I needed from her, but in the end she caused me more stress than any other part of my wedding. Read the negative reviews of her already written here - they are all true and I dealt with much of that, so I won't rehash those again. I read those reviews and ignored them, since Colleen had been referred to me by a dear friend. I wish I hadn't ignored those reviews. I've also told that family friend and he will no longer be referring anyone to Colleen.

Now, I will say that my experience with Colleen was not ALL bad. For example, the vendors she was able to connect us to were wonderful, and my wedding day ended up being wonderful. The woman assigned to us on the day of our wedding, Nicole, was also great.

When I look back at that day, though, I am reminded of how much stress and drama Colleen caused me, from threatening to quit on us a few weeks before my wedding due to my mother being difficult, to flat out insulting my mother to my face. She put me in a position where I had to coddle Colleen and mollify her to stop her from quitting on us. When we hired Colleen, we specifically told her that we wanted a wedding planner because my mother could be difficult to deal with when she and I disagreed (which was often in regards to wedding things!), and Colleen stated she was completely capable of handling this. She absolutely was not.

If you are very laid back, and you don't need emails returned on time, or you don't mind showing up to appointments that haven't actually been made (happened to us twice), then Colleen may not be the worst fit for you. She comes off as very friendly and like I said, she does have great connections to vendors. But she is unprofessional, childish, and can be downright rude.

If you want more details on my experience then feel free to ask, but honestly even typing this short summary out has me feeling angry and stressed out again. Not what you want in a wedding planner!
My experience with Colleen varied depending on what I needed from her, but in the end she caused me more stress than any Read more...
My experience with Colleen varied depending on what I needed from her, but in the end she caused me more stress than any other part of my wedding. Read the negative reviews of her already written here - they are all true and I dealt with much of that, so I won't rehash those again. I read those reviews and ignored them, since Colleen had been referred to me by a dear friend. I wish I hadn't ignored those reviews. I've also told that family friend and he will no longer be referring anyone to Colleen.

Now, I will say that my experience with Colleen was not ALL bad. For example, the vendors she was able to connect us to were wonderful, and my wedding day ended up being wonderful. The woman assigned to us on the day of our wedding, Nicole, was also great.

When I look back at that day, though, I am reminded of how much stress and drama Colleen caused me, from threatening to quit on us a few weeks before my wedding due to my mother being difficult, to flat out insulting my mother to my face. She put me in a position where I had to coddle Colleen and mollify her to stop her from quitting on us. When we hired Colleen, we specifically told her that we wanted a wedding planner because my mother could be difficult to deal with when she and I disagreed (which was often in regards to wedding things!), and Colleen stated she was completely capable of handling this. She absolutely was not.

If you are very laid back, and you don't need emails returned on time, or you don't mind showing up to appointments that haven't actually been made (happened to us twice), then Colleen may not be the worst fit for you. She comes off as very friendly and like I said, she does have great connections to vendors. But she is unprofessional, childish, and can be downright rude.

If you want more details on my experience then feel free to ask, but honestly even typing this short summary out has me feeling angry and stressed out again. Not what you want in a wedding planner! Read less
Services Used: Wedding Planning
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Anonymous
Wedding:
Recently Married
0.2/5.0
My wife and I look back fondly on our wedding and worked with some good vendors, but the one dark spot was our experience with Colleen Cook of CCS Events.

My intent is to neither encourage nor discourage you from working with CCS Events, but to share one perspective that may be useful to folks planning their wedding.

Below is a summary of the key issues with CCS Events:
1) Punctuality
We had to spend a great deal of time re-sending emails and following up with CCS to get responses on sometimes fairly basic questions. One notable example was when Colleen asked us to make a special trip to Richmond a couple months before the wedding to discuss flower arrangements, but then flaked on follow up despite our attempts to contact her. We ultimately had to scramble to find a new flower vendor ourselves, after which she stopped communicating with us for a few days.

2) Attitude
What made the lack of timeliness much worse was Colleen’s attitude. The CCS staff was generally fine to deal with, but she was frequently rude, bullying, and accusatory, especially when she had made an error. Among many, the example that says it all is that, after months of being late on deliverables, emails, etc., Colleen hounded the bride on the day of our wedding, for CCS payment on services. Obviously, it’s important to pay vendors, but there appeared to be no real sense of respect for our special day.

3) Vendors & Service Quality
Almost without exception, her vendor recommendations were not strong, and what made matters worse is that she usually seemed to have the interest of her vendors, not us, her clients, in mind. As we came to see the gaps in her judgment, we ultimately had to find a number of services ourselves.

One example was the photographer, who flaked on our initial meeting but, on Colleen’s strong recommendation, we reluctantly hired him for the wedding. What Colleen did not tell us is that he had not been delivering photos to clients for four months prior to our wedding.
My wife and I look back fondly on our wedding and worked with some good vendors, but the one dark spot was our experience Read more...
My wife and I look back fondly on our wedding and worked with some good vendors, but the one dark spot was our experience with Colleen Cook of CCS Events.

My intent is to neither encourage nor discourage you from working with CCS Events, but to share one perspective that may be useful to folks planning their wedding.

Below is a summary of the key issues with CCS Events:
1) Punctuality
We had to spend a great deal of time re-sending emails and following up with CCS to get responses on sometimes fairly basic questions. One notable example was when Colleen asked us to make a special trip to Richmond a couple months before the wedding to discuss flower arrangements, but then flaked on follow up despite our attempts to contact her. We ultimately had to scramble to find a new flower vendor ourselves, after which she stopped communicating with us for a few days.

2) Attitude
What made the lack of timeliness much worse was Colleen’s attitude. The CCS staff was generally fine to deal with, but she was frequently rude, bullying, and accusatory, especially when she had made an error. Among many, the example that says it all is that, after months of being late on deliverables, emails, etc., Colleen hounded the bride on the day of our wedding, for CCS payment on services. Obviously, it’s important to pay vendors, but there appeared to be no real sense of respect for our special day.

3) Vendors & Service Quality
Almost without exception, her vendor recommendations were not strong, and what made matters worse is that she usually seemed to have the interest of her vendors, not us, her clients, in mind. As we came to see the gaps in her judgment, we ultimately had to find a number of services ourselves.

One example was the photographer, who flaked on our initial meeting but, on Colleen’s strong recommendation, we reluctantly hired him for the wedding. What Colleen did not tell us is that he had not been delivering photos to clients for four months prior to our wedding. Read less
Services Used: Wedding Planning
Default-vendor-profile-pic
groomguyandbride
Wedding:
4/14/2012
0.2/5.0
Please...if you are looking for someone who is detail-oriented and reliable, DO NOT HIRE THIS WOMAN.

Let me tell you why...

We had such high hopes when signing up with CCS Events. Colleen is a nice woman. Unfortunately, Colleen did not live up to her own hype.

Colleen will present a beautiful vision for your wedding, but do not expect it to become a reality unless you stay on top of her the whole time.

Colleen is thoroughly unorganized. And, even if she gives you a great first impression, over time, her true colors start to shine through.

She will miss deadlines, forget to return calls, blame you for her errors, say she sent emails that she did not send. She fails to take responsibility for her mistakes and often tries to push them off on the client.

We put up with this because everyone said that, on your wedding day, she runs things like clockwork.

Well...that was not true either.

She did little more than email our vendors a set of scribbled notes. Multiple errors ensued:
1)Our linens were the wrong color.
2) She failed to bring pieces of furniture that she promised (a bathtub and a table).
3) Lights over our dance floor were still being set up while our guests were entering the reception area.
4) Chairs for the ceremony were originally set up in the wrong place.
5) She arranged for 11 people to sit at a table for a VIP table for 8 (after we had sent her a list of the 8 people who should be sitting there).
6) She never fixed her error of calling the bride's father by the wrong name, and he was even introduced by the wrong name. We sent her emails trying to get her to correct her mistake. This did nothing.

No apologies, no taking responsibility, either excuses or silence from Colleen and her staff.

During the wedding, when I was venting my frustrations about Colleen to my wedding photographer, she replied, "That's what all of Colleen's clients end up saying about her."

We ended up having a great wedding, but it had very little to do with Colleen.

We had a great wedding because we had a great caterer, a great photographer, and a great DJ. Colleen did put us in touch with the caterer and DJ, though we found the photographer on our own.

I would be remiss if I did not praise Colleen's assistant, Emmet. He did a great job. He was professional and courteous. It's a shame he had to cover for his boss's mistakes.

Pros: Colleen can put you in touch with decent vendors. She has a great assistant.

Cons: Colleen is forgetful, irresponsible, thoroughly unprofessional, and does not deliver on her promises.

I think having a wedding planner is a great idea. Just make sure you get one that follows through on his/her promises so that you get the wedding you spend your time and money planning.
Please...if you are looking for someone who is detail-oriented and reliable, DO NOT HIRE THIS WOMAN.

Let me tell Read more...
Please...if you are looking for someone who is detail-oriented and reliable, DO NOT HIRE THIS WOMAN.

Let me tell you why...

We had such high hopes when signing up with CCS Events. Colleen is a nice woman. Unfortunately, Colleen did not live up to her own hype.

Colleen will present a beautiful vision for your wedding, but do not expect it to become a reality unless you stay on top of her the whole time.

Colleen is thoroughly unorganized. And, even if she gives you a great first impression, over time, her true colors start to shine through.

She will miss deadlines, forget to return calls, blame you for her errors, say she sent emails that she did not send. She fails to take responsibility for her mistakes and often tries to push them off on the client.

We put up with this because everyone said that, on your wedding day, she runs things like clockwork.

Well...that was not true either.

She did little more than email our vendors a set of scribbled notes. Multiple errors ensued:
1)Our linens were the wrong color.
2) She failed to bring pieces of furniture that she promised (a bathtub and a table).
3) Lights over our dance floor were still being set up while our guests were entering the reception area.
4) Chairs for the ceremony were originally set up in the wrong place.
5) She arranged for 11 people to sit at a table for a VIP table for 8 (after we had sent her a list of the 8 people who should be sitting there).
6) She never fixed her error of calling the bride's father by the wrong name, and he was even introduced by the wrong name. We sent her emails trying to get her to correct her mistake. This did nothing.

No apologies, no taking responsibility, either excuses or silence from Colleen and her staff.

During the wedding, when I was venting my frustrations about Colleen to my wedding photographer, she replied, "That's what all of Colleen's clients end up saying about her."

We ended up having a great wedding, but it had very little to do with Colleen.

We had a great wedding because we had a great caterer, a great photographer, and a great DJ. Colleen did put us in touch with the caterer and DJ, though we found the photographer on our own.

I would be remiss if I did not praise Colleen's assistant, Emmet. He did a great job. He was professional and courteous. It's a shame he had to cover for his boss's mistakes.

Pros: Colleen can put you in touch with decent vendors. She has a great assistant.

Cons: Colleen is forgetful, irresponsible, thoroughly unprofessional, and does not deliver on her promises.

I think having a wedding planner is a great idea. Just make sure you get one that follows through on his/her promises so that you get the wedding you spend your time and money planning. Read less
Services Used: Wedding Planning
Default-vendor-profile-pic
courtney
Wedding:
4/21/2012
0.0/5.0
Colleen Cook, owner and operator of CCS Events...WORST WEDDING PLANNER EVER. We paid $1400 and all we received was pure disorganization and GRIEF. One week before the wedding, she says, "you haven't gotten your liquor license yet...they're going to tell you there's not enough time...don't listen to them...they can do it." Then she told my daughter to "just show some cleavage."

Day of the wedding, she had told all the bridesmaids to be there "at 2:00 for pictures". The wedding started at 4. My mother did all the flowers for the wedding, with the exception of my bouquet which she used Colleen's "in house" florist for. Despite the fact that Colleen was responsible for bringing the bridal bouquet...she did not show up at 2:00 for pictures. She did not arrive until 3:30. You guessed it...I, the bride, am photographed in EVERY PICTURE with my bridesmaids....I HAVE NO FLOWERS. My fiance calls Colleen on the phone and asks, " Are you coming to my wedding?" Colleen answers, "I'm thinking about it". My fiance asks, "Where is the bride's bouquet?" Colleen answers, "I ate it". (You can't make this stuff up).

Because she was late, guests did not know where to put gifts (Colleen was suppose to have a table set up). The gifts were laying around outside. (I have pictures)

Colleen was late, unprofessional and combative (blames everything that goes wrong on YOU). The contract said she would be responsible for taking all decorations down. The morning after the wedding, we awoke to find 2 hours worth of clean up waiting for me and my new husband. All our linens (that we'd bought) were put out in the rain and were soaked. (25 drenched table cloths are VERY HEAVY). Some were unused and could've been returned. She moved the wedding gifts from inside the plantation house OUTSIDE into uncovered pick ups, where they all got soaked.

SAVE YOURSELF THE HEARTACHE. DO NOT USE THIS WOMAN!!!!!! Something is not right.
Colleen Cook, owner and operator of CCS Events...WORST WEDDING PLANNER EVER. We paid $1400 and all we received was pure Read more...
Colleen Cook, owner and operator of CCS Events...WORST WEDDING PLANNER EVER. We paid $1400 and all we received was pure disorganization and GRIEF. One week before the wedding, she says, "you haven't gotten your liquor license yet...they're going to tell you there's not enough time...don't listen to them...they can do it." Then she told my daughter to "just show some cleavage."

Day of the wedding, she had told all the bridesmaids to be there "at 2:00 for pictures". The wedding started at 4. My mother did all the flowers for the wedding, with the exception of my bouquet which she used Colleen's "in house" florist for. Despite the fact that Colleen was responsible for bringing the bridal bouquet...she did not show up at 2:00 for pictures. She did not arrive until 3:30. You guessed it...I, the bride, am photographed in EVERY PICTURE with my bridesmaids....I HAVE NO FLOWERS. My fiance calls Colleen on the phone and asks, " Are you coming to my wedding?" Colleen answers, "I'm thinking about it". My fiance asks, "Where is the bride's bouquet?" Colleen answers, "I ate it". (You can't make this stuff up).

Because she was late, guests did not know where to put gifts (Colleen was suppose to have a table set up). The gifts were laying around outside. (I have pictures)

Colleen was late, unprofessional and combative (blames everything that goes wrong on YOU). The contract said she would be responsible for taking all decorations down. The morning after the wedding, we awoke to find 2 hours worth of clean up waiting for me and my new husband. All our linens (that we'd bought) were put out in the rain and were soaked. (25 drenched table cloths are VERY HEAVY). Some were unused and could've been returned. She moved the wedding gifts from inside the plantation house OUTSIDE into uncovered pick ups, where they all got soaked.

SAVE YOURSELF THE HEARTACHE. DO NOT USE THIS WOMAN!!!!!! Something is not right. Read less
Services Used: Wedding Planning

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