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Champagne & Lace Bridal

Collinsville , IL
CONTACT US
CONTACT US

LOCATION

1600 Vandalia Ave
Collinsville, IL US 62234 (map)

PHONE

618-345-5223

WEBSITE

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ABOUT US

When you say yes we have the dress!

As the area's premier bridal boutique, our ultimate focus is creating a unique and memorable experience to each client.
Our... Read more
When you say yes we have the dress!

As the area's premier bridal boutique, our ultimate focus is creating a unique and memorable experience to each client.
Our consultants are dedicated to offering impeccable, personalized service to each individual customer. We are a family owned business and strive to give each bride the attention she deserves and to be there from the first try on to making sure your gown is aisle ready!

We will enhance your body type with stunning gowns and dazzling accessories. Make an appointment for a one of a kind experience to view our collection of Bridal, Bridesmaids, Prom, Flower girl, Quinceaneras, and Debutante gowns. Read less
Dress & Attire

PHOTOS

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INFO FOR DRESS & ATTIRE

Who do you provide services for?
Bride, Bridesmaids, Father of the Bride, Father of the Groom, Flower Girls, Groom, Groomsmen, Mother of the Bride, Mother of the Groom, Ring Bearers
What accessories do you provide?
Garters, Hair Accessories, Jewelry, Shoes, Undergarments, Veils
Does a client need to schedule an appointment? How do the client appointments work?
We prefer that all brides schedule an appointment so that she can receive the attention she deserves.
What specialty dress and attire items, such as a Kimono or Sari, do you provide?
We have Quinceanera dresses.
What is the typical turn-around time for a dress?
Typically we recommend giving yourself 4-6 months time after ordering a bridesmaid dress and 6-8 months for bridal gowns. There will be times when the turn-around could take only a few weeks but each designer is different and its always better to plan ahead! The extra time also allows you to make sure all of your alterations and prep is done in time!
Do you carry new or once worn gowns?
We carry new gowns
How often do you receive new dresses?
New shipment comes in weekly
Do you provide any guarantees/warrantees of any kind?
Yes
Do you have a seamstress onsite?
Yes
In addition to wedding dresses, what other products do you sell?
Bridesmaid, flower girl, mother of the bride/groom, invitations, veils, head pieces, shoes, prom, homecoming, and special occasion

REVIEWS

3.9
out of 5.0
3.9/5.0
4.1/5.0
3.9/5.0
3.9/5.0
3.9/5.0
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Johnita
Wedding:
10/2/2015
5.0/5.0
I loved this place! This was my first and only place that I tried on wedding dresses at. They were nice, fun, and friendly. They had dresses picked out for me ahead of time and allowed my family to pick out styles that they thought I would look good in. As a young bride it was a new experience to me altogether, and they helped me to get through it. I would definitely recommend them to anyone.
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
5.0/5.0
The young lady that helped us was amazing. I was terrified and super nervous but she was really helpful and helped me to calm down. She listened amazingly to what I wanted and helped me find exactly what I wanted.
Services Used: Dress & Attire
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Nicole
Wedding:
9/6/2014
5.0/5.0
Was the first and last place I shopped
Services Used: Dress & Attire
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Gayle
Wedding:
8/15/2014
5.0/5.0
I was very impressed with the service. This was my third time looking for a dress and it was a great experience compared to the others. A big part was that I didn't feel rushed to make a decision and they really wanted me to find the right dress. I highly recommend checking it out.
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
I live in St. Louis and never imagined that I would drive out to Collinsville to find my wedding dress, but after trying on 25 dresses at four different stores, I discovered that the only two dresses I really liked were both at Champagne and Lace. It's not a large store, but they have an impressive selection of different styles. The salespeople there were very helpful, not pushy. I compared the price of my dress to the price at some other places, and I definitely got a great deal. I needed some very specific alterations, and Champagne and Lace did an excellent job. I would recommend them to any bride.
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
I wasn't sure what I wanted, but that did not stop them from helping me and giving me great suggestions that I would not have thought about. Everyone was very helpful.
Services Used: Dress & Attire
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Tinisha
Wedding:
4/20/2013
5.0/5.0
The girls are amazing!! They make you feel so pretty and so comfortable. They aren't pushy with making you decide on a dress.
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Love this store, Love the employees. They are all amazing and help you with everything you need. I will definetly be back. Thank you Champagne and Lace Bridel.
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Thank You Champagne & Lace BRIDAL!!! You guys are the best! I went there unaware what I wanted to wear and they were able to assist me with finding the perfect dress! I was very indecisive and the owner along with her staff was very patient! I love my dress and I appreciate you guys very much!
Services Used: Dress & Attire
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Anonymous
Wedding:
9/28/2012
5.0/5.0
I bought my wedding dress from Champagne and Lace Bridal and my only regret is that I didn't also get my bridesmaids dresses from them!
They were very easy to work with and always responded to phone calls. I am an out of town bride and they were very flexible with helping me to come in at certain times and even helping to alter my dress VERY quickly so we could take it back with us instead of making another trip.
They were almost spot on with the delivery date of my dress too (still waiting on my bridesmaids dresses from another vendor and its 4 weeks after the date they gave me). I would recommend them to everyone!
Services Used: Dress & Attire
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Danielle
Wedding:
8/4/2012
5.0/5.0
I was very happy with my experience here! I wish I would have found them sooner. I came here looking for bridesmaids dresses and the wemen that help me were great and so helpful, and on top of it I got $30 of each my bridsmaids dresses and free shipping! Thank you for all the help ladies!
Services Used: Dress & Attire
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Brittany
Wedding:
5/17/2014
4.9/5.0
I am so happy I went there an bought my dress however the only thing I don't like was that they didn't have bigger size dresses for the bridesmaids to try on in the store however all in all I would highly recommend this place.
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.9/5.0
The owner was great! Most of the girls were nice! The dress was beautiful and Debra did a fabulous job altering the dress!
Services Used: Dress & Attire
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Ashley&
Wedding:
4/21/2012
4.9/5.0
I bought my bridal gown from here because they offered me the best price and a free dress bag. The woman who waited on me was so helpful and patient. I tried on like 30 dresses before I found the perfect on. You gotta go there if you really want one-on-one attention. :)
Services Used: Dress & Attire
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Samantha
Wedding:
6/7/2014
4.8/5.0
The ladies at Champagne & Lace Bridal are fantastic! At most places you shop the employees feel more like car salesman trying to push a sale. Not at Champagne & Lace! The ladies showed me around and then gave me the space I desired to look through the dresses myself. When they noticed something I liked they would bring it directly to the fitting room for me! When it came to trying the dresses on they were very helpful and supportive! They also offer a five month layaway so you can give yourself enough time to pay the dress off instead of requiring all the money up front! That was a very nice perk of the shop! The only reason I gave Value a 4 star is because I found my same dress online for a few hundred dollars cheaper. HOWEVER, you get the convenience of physically seeing your dress and not having to worry about shipping, etc at the bridal shop. I would definitely recommend Champagne & Lace Bridal!
Services Used: Dress & Attire
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Lindsey
Wedding:
5/25/2013
4.8/5.0
They have been awesome! I haven't had any problems! They have been willing to help me because I am doing my wedding long distance!
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
4.6/5.0
The people at Champagne & Lace Bridal were friendly and professional. They got me in at the last minute in which I was able to try on several beautiful dresses. The wedding dresses they have in the store are bigger sizes which made it hard to see how the dress actual fit. Overall it was a great experience. :)
Services Used: Dress & Attire
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Courtney
Wedding:
4/20/2013
4.6/5.0
You guys were great! They were very helpful with all of my questions.
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
3.9/5.0
Very friendly and helpful staff. Didn't feel any rush or pressure as they took the time to help me try on several dresses.
Services Used: Dress & Attire
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Michele
Wedding:
5/31/2014
3.9/5.0
I purchased my wedding dress from here. They do not do on site alterations, but you have to drive to fairview heights to get them done. So, I actually went somewhere else to get those done. When I went in I had made an appointment and instead if getting help I basically had to do everything myself because they were too focused in the people coming in with no appointments. When I came back to pick our bridesmaid dresses they actually had 2 small dogs running around the place, which I thought was very unprofessional. I also noticed that my dress was a couple hundred dollars cheaper at the place I got it altered at, so I wish I would have just bought it there.
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
3.8/5.0
Pretty dresses, great prices, nice employees. Would find it much more helpful though if the consultant pulled dresses for me to try on, esp when I had a pic. I was just kind of turned to the racks to pull my own.
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
2.9/5.0
I have to say when I went to champagne and lace I really like that they opened up the doors early for me even though I messed up the appointment date and time. The owner was helpful at first with picking out a dress and I remember looking at a lot of dresses until I found one that was perfect. With me moving and all after setting a date and time around the area I had to have not just three fittings because the last fitting was not right but four fittings and they got blood on my dress. The fourth fitting I tried on my dress and they did fix the bussle and the blood that was on it. It was a nightmare and I thought nothing was going right because a few months before than they had a fire but my dress was in a different location. After all was said and done the dress looked lovely and my wedding was a success.
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
2.4/5.0
I am disappointed with the service this store had provided for my entire wedding party. We visited the store when it was in a temporary location and at first I understood the lack of organization that was provided but it seems as my visits became frequent and the more questions I asked all I got were excuses. I did not find a wedding gown there I did however purchased my bridesmaid dresses. At first I was pleased because I thought I made a right move. But when the dresses came in the sizing was all wrong. I think just so they can make more money to fix them. Then the staff was unprofessional. When I called and questioned the price since one of my bridesmaid found it more economical somewhere else. I was told the other place is doing something wrong. The owner refused to return any of my phone calls. Which led me to believe she could care less. I am dissatisfied with my entire experience at this store, and would never recommend it.
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
2.2/5.0
I purchased my wedding dress at Champagne and Lace and was treated great during the process. However once I advised the owner that I was not going to purchase my bridesmaid dresses there she was very rude and then I was treated not as nice as I once was. I just did not find the bridesmaid dresses there that I wanted so I feel the owner just felt my business was not needed any longer.
Services Used: Dress & Attire
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Anonymous
Wedding:
[Private]
1.2/5.0
The dressing rooms were way too small. The other staff seemed to be stepping in to help but just made everything more difficult. Another staff member pulled the girl who was helping me aside and was cursing at her. Very unprofessional. Prices were much higher than other places I had visited.
Services Used: Dress & Attire
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Katie
Wedding:
5/11/2013
1.0/5.0
I was fitted for and ordered a bridesmaid dress in October and it did not arrive until March. They measured me and allegedly ordered the correct size based on my measurements but when I tried on my dress, it was HUGE. At least one whole size too big. I live out of state and when I called to request a smaller size be ordered, they told me there was nothing they could do. "That happens sometimes," they said. No returns, no other sizes available. Alternations are to be expected, but this is beyond an alteration; this dress is much too big.

They were nice enough in person, but the order came in so late and their customer service leaves much to be desired. The dress does not fit; it's their mistake. Yet they were not willing to do anything to fix it.
Services Used: Dress & Attire
Champagne & Lace Bridal responded with the following comments:

We are sincerely sorry that you feel our customer service was unsatisfactory. We strive to give the best customer service, in fact our customers say that is one of our best qualities.
When we have a bridesmaids party we typically advise that everyone orders as group, with the bride's permission so fabrics come from the same dye lot. The group as a whole ordered in January. That's why the dress didn't arrive until March. That is was about a 9 week turn- around time, which is early.
When we measure, we show the customer the size chart of the company and the size recommended. They then agree to order the size they feel is best, with a recommendation. We have them initial the size requested. The size chart is general and like any store sometimes sizes run different.
99% of all dresses ordered need alterations, which are discounted 20%. All of the dresses ordered are special orders therefore the dress can't be returned or reordered. We did offer to do alterations with a 1 day turn around with no extra charge, but the customer lives out of town and declined. When alterations are done the amount that needs to be taken in doesn't matter, it is an easy and typical taper and the cost is the same. The alterations would have been the same amount for this particular dress as they are for any dress.
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Anonymous
Wedding:
Recently Married
0.3/5.0
I was in the store today with my daughter (Bride), the bride's maid of honor (another bride to be), a bridesmaid and another mother of the bride. The service we received was TERRIBLE. Or should I say what service! We walked in the door and were not acknowledged nor did we receive any assistance.

Also, it would be my recommendation that maybe you might hire a consultant who is a litle bit more mature due to the fact that a more experienced person would acknowledge everyone coming in the door. Acknowledging a potential new customer or a previous customer is HUGE ... as businesses expand by WORD OF MOUTH.

Effective immediately, there is only one consultant who I will work with in finalizing all purchases. Please note that any future referrals will to be sent directly to this consultant.
I would possibly recommend this vendor to a friend.
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
0.2/5.0
I ordered my dress from this store, first it took twice as long to come in, then my alterations have taken twice as long also! If you give a customer a timeframe you stick to your word! I would not recommend this store to anyone.
Services Used: Dress & Attire
Champagne & Lace Bridal responded with the following comments:

Our dresses either come in early or on time. We have never had a dress that came in late. Our vendors give us an approximate ship date that we relate to our clients. We do not do alterations in our store at the moment.

MAP

 
1600 Vandalia Ave, Collinsville, IL 62234 See On Map
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