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Chandler's Chophouse, Grille & Banquets

Schaumburg , IL

LOCATION

401 N Roselle Road
Schaumburg, IL 60194 US

PHONE

847-885-9009

WEBSITE

View website
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Wedding Venue

REVIEWS

4.6
out of 5.0
4.6/5.0
4.3/5.0
4.5/5.0
4.7/5.0
4.6/5.0
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Anonymous
Wedding:
Recently Married
3.6/5.0
We loved this venue for the most part. For starters it is beautiful and the food is great. Kathy was the employee that helped us plan it. She was very sweet and accommodating, but email is not her forte. Most responses were unclear and incomplete. If working with her def take the time to go in on several occasions to work things out in person. All of our face to face interactions were great and would put me at ease after email frustrations. Overall, everything was fabulous except that dinner was and HOUR AND A HALF LATE! This was incredibly frustrating to me because I had stressed that I wanted dinner served immediately course after course starting at 7:30 and NOT pausing for speeches or first dances but we didn't even get our entrees until after 9! But our guests didn't even notice so it was only a disaster in my perspective.
We loved this venue for the most part. For starters it is beautiful and the food is great. Kathy was the employee that Read more...
We loved this venue for the most part. For starters it is beautiful and the food is great. Kathy was the employee that helped us plan it. She was very sweet and accommodating, but email is not her forte. Most responses were unclear and incomplete. If working with her def take the time to go in on several occasions to work things out in person. All of our face to face interactions were great and would put me at ease after email frustrations. Overall, everything was fabulous except that dinner was and HOUR AND A HALF LATE! This was incredibly frustrating to me because I had stressed that I wanted dinner served immediately course after course starting at 7:30 and NOT pausing for speeches or first dances but we didn't even get our entrees until after 9! But our guests didn't even notice so it was only a disaster in my perspective. Read less
Services Used: Wedding Venue
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Jeanne
Wedding:
4/22/2016
5.0/5.0
We took a tour with Gineane and were ready to sign on the dotted line almost immediately! She gave us different options to fit our budget, worked with us on the look and style and 'feel' we wanted, and we wouldn't change a thing.
We took a tour with Gineane and were ready to sign on the dotted line almost immediately! She gave us different options to Read more...
We took a tour with Gineane and were ready to sign on the dotted line almost immediately! She gave us different options to fit our budget, worked with us on the look and style and 'feel' we wanted, and we wouldn't change a thing. Read less
Services Used: Wedding Venue
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DINA
Wedding:
9/19/2015
4.8/5.0
Gorgeous venue, and Kathy was very accommodating and helped with suggestions to meet my minimum - but you do have to be very organized in keeping in touch with her. I was a very last minute everything bride (!!!), but even with the minor communication gaps - my wedding was exceptional. The reason I had chosen Chandlers over all the other venues I toured was that it was very clean - no stained carpet, windows always sparkling, great linens, and the patio was impeccable for our cocktail hour. Extremely friendly and helpful staff, some of the nicest bartenders I've ever seen at a wedding (and that was evident in their tip jars at the end of the night). Event planner coordinated with my DJ and florist, everything was PERFECT when I saw the room. Lost count of all the compliments I got on the food, both during and days after the wedding - we had family style, and it was great. Highly recommend! (But be sure to check with the golf course, which is separate from the ballroom staff, about pictures on the course).
Gorgeous venue, and Kathy was very accommodating and helped with suggestions to meet my minimum - but you do have to be Read more...
Gorgeous venue, and Kathy was very accommodating and helped with suggestions to meet my minimum - but you do have to be very organized in keeping in touch with her. I was a very last minute everything bride (!!!), but even with the minor communication gaps - my wedding was exceptional. The reason I had chosen Chandlers over all the other venues I toured was that it was very clean - no stained carpet, windows always sparkling, great linens, and the patio was impeccable for our cocktail hour. Extremely friendly and helpful staff, some of the nicest bartenders I've ever seen at a wedding (and that was evident in their tip jars at the end of the night). Event planner coordinated with my DJ and florist, everything was PERFECT when I saw the room. Lost count of all the compliments I got on the food, both during and days after the wedding - we had family style, and it was great. Highly recommend! (But be sure to check with the golf course, which is separate from the ballroom staff, about pictures on the course). Read less
Services Used: Wedding Venue
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Megan
Wedding:
8/1/2015
5.0/5.0
This is the third wedding reception that our family has had at Chandler’s. We have been coming back to Chandler’s for the high-quality food and wonderful service, and our wedding reception was no exception. Both Kim and Kathy were wonderful to work with; they were very responsive to all of our questions and made sure that we went over every detail before our big day! We would highly recommend Chandler’s to family and friends for any size banquet event. Thank you all again for helping us execute our dream wedding day!
This is the third wedding reception that our family has had at Chandler’s. We have been coming back to Chandler’s for the Read more...
This is the third wedding reception that our family has had at Chandler’s. We have been coming back to Chandler’s for the high-quality food and wonderful service, and our wedding reception was no exception. Both Kim and Kathy were wonderful to work with; they were very responsive to all of our questions and made sure that we went over every detail before our big day! We would highly recommend Chandler’s to family and friends for any size banquet event. Thank you all again for helping us execute our dream wedding day! Read less
Services Used: Wedding Venue
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Allison
Wedding:
2/14/2015
4.6/5.0
Kim and Kathy were incredibly helpful and very accommodating! The venue was beautiful and all of the decorations and details came together just as I imagined. The food was also delicious. That was one of the most important things to me is that the guests would enjoy their food and they sure did! The cake was delicious and anything extra they left wrapped for guests to take home so nothing went to waste. Overall we were very satisfied with everything Chandler's had to offer and thought that it was reasonably priced.
Kim and Kathy were incredibly helpful and very accommodating! The venue was beautiful and all of the decorations and Read more...
Kim and Kathy were incredibly helpful and very accommodating! The venue was beautiful and all of the decorations and details came together just as I imagined. The food was also delicious. That was one of the most important things to me is that the guests would enjoy their food and they sure did! The cake was delicious and anything extra they left wrapped for guests to take home so nothing went to waste. Overall we were very satisfied with everything Chandler's had to offer and thought that it was reasonably priced. Read less
Services Used: Wedding Venue
130x130 sq 1388950302 cae80bb93d9f43dd  mg 5525
Allison
Wedding:
9/6/2014
4.8/5.0
We had an early September 2014 wedding, but booked Chandler's in December of 2012. My then-fiance & I had gone to a horrid tasting at a different venue. The food was awful & the service was even worse... I actually cried. Luckily, someone had mentioned to my fiance that we should try out Chandlers. We had driven to pick up his brother from another state after the bad tasting, but on the way home (at 12:30am), we stopped at Chandlers. The lights in the ballroom and lobby were on, so I decided to see if the door was open. From there I met Bob (the General Manager). He showed me how all the uplighting worked, showed me around the venue, and we talked about options. AT 12:30AM! I called them the following business day.

That's when we started working with Kim, one of the two Event Managers. Kim is just about the nicest woman you could meet. The reason I put 4 stars instead of 5 for responsiveness is because they do only have two EMs, & they cover a lot of events. Just keep that in mind before you get frustrated that you don't hear back right away with every one of your questions.

All of the recent renovations (even the bathrooms) are gorgeous. We tried the food in the restaurant, then booked the ballroom right away. Big windows, lots of light, uplighting, & they just renovated the patio- it's all stone with beautiful flowers & a fountain... perfect photo op :)

The day before our wedding there was a terrible storm and Chandlers lost power. I found out in the early afternoon, but that they already had generators powering the entire venue-- even enough for our 8 piece band (who they called the morning of to ensure they got enough generators for). Everything was *impeccable*. We served the Chandlers Mixed Grill or a pasta option. Guests are still raving about how awesome the food was, & how much food there was! Soup, salad, entree, dessert, cake, & 5-hours of premium bar!

I HIGHLY recommend Chandlers to those looking for an incredible wedding at a great value.
We had an early September 2014 wedding, but booked Chandler's in December of 2012. My then-fiance & I had gone to a horrid Read more...
We had an early September 2014 wedding, but booked Chandler's in December of 2012. My then-fiance & I had gone to a horrid tasting at a different venue. The food was awful & the service was even worse... I actually cried. Luckily, someone had mentioned to my fiance that we should try out Chandlers. We had driven to pick up his brother from another state after the bad tasting, but on the way home (at 12:30am), we stopped at Chandlers. The lights in the ballroom and lobby were on, so I decided to see if the door was open. From there I met Bob (the General Manager). He showed me how all the uplighting worked, showed me around the venue, and we talked about options. AT 12:30AM! I called them the following business day.

That's when we started working with Kim, one of the two Event Managers. Kim is just about the nicest woman you could meet. The reason I put 4 stars instead of 5 for responsiveness is because they do only have two EMs, & they cover a lot of events. Just keep that in mind before you get frustrated that you don't hear back right away with every one of your questions.

All of the recent renovations (even the bathrooms) are gorgeous. We tried the food in the restaurant, then booked the ballroom right away. Big windows, lots of light, uplighting, & they just renovated the patio- it's all stone with beautiful flowers & a fountain... perfect photo op :)

The day before our wedding there was a terrible storm and Chandlers lost power. I found out in the early afternoon, but that they already had generators powering the entire venue-- even enough for our 8 piece band (who they called the morning of to ensure they got enough generators for). Everything was *impeccable*. We served the Chandlers Mixed Grill or a pasta option. Guests are still raving about how awesome the food was, & how much food there was! Soup, salad, entree, dessert, cake, & 5-hours of premium bar!

I HIGHLY recommend Chandlers to those looking for an incredible wedding at a great value. Read less
Services Used: Wedding Venue
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Wayne
Wedding:
7/4/2014
4.8/5.0
Wonderful people! Great food! Great service! Wonderful venue! Beautiful room and surroundings! I would definitely work with Chandlers on future events...
Wonderful people! Great food! Great service! Wonderful venue! Beautiful room and surroundings! I would definitely work Read more...
Wonderful people! Great food! Great service! Wonderful venue! Beautiful room and surroundings! I would definitely work with Chandlers on future events... Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Chandler's was a great venue. They were willing to work with us on everything. Kim was very helpful in coming up with ideas to help make our day special. You could tell she really enjoys her job. The venue had great food and everyone was raving on how delicious it was. It looked very elegant as the end result. We used the gazebo for our first look pictures and others and they turned out great! Everyone loved the martini luge and ice cream sundae bar! It was a great touch to put some spice in the reception!
Chandler's was a great venue. They were willing to work with us on everything. Kim was very helpful in coming up with Read more...
Chandler's was a great venue. They were willing to work with us on everything. Kim was very helpful in coming up with ideas to help make our day special. You could tell she really enjoys her job. The venue had great food and everyone was raving on how delicious it was. It looked very elegant as the end result. We used the gazebo for our first look pictures and others and they turned out great! Everyone loved the martini luge and ice cream sundae bar! It was a great touch to put some spice in the reception! Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
1+ year ago
2.0/5.0
Had our wedding at Chandler's last night. Although the food was delicious, and the servers were terrific, the wedding planner (Cathy) was atrocious and not present anywhere throughout the night - especially when we needed her. The microphones didn't work during the ceremony, so no one could hear the officiant or bride and group exchange there vows. But where was Cathy?? She was out front having a cigarette. Then, there was a backup of people in the reception hall...the food wasn't out and ready, and one bartenders were backed up. But where was Cathy? Having another cigarette out in front. She also went so far as to call one of the guests a "" because she spoke up about taking care of the bride's needs - it's her day. While Chandler's food is good, and the servers were good, Cathy is unprofessional and rude, and clearly in the wrong business. Plus, she can't seem to stop smoking long enough to help her paying customers enjoy their event. She's a disgrace.
Had our wedding at Chandler's last night. Although the food was delicious, and the servers were terrific, the wedding Read more...
Had our wedding at Chandler's last night. Although the food was delicious, and the servers were terrific, the wedding planner (Cathy) was atrocious and not present anywhere throughout the night - especially when we needed her. The microphones didn't work during the ceremony, so no one could hear the officiant or bride and group exchange there vows. But where was Cathy?? She was out front having a cigarette. Then, there was a backup of people in the reception hall...the food wasn't out and ready, and one bartenders were backed up. But where was Cathy? Having another cigarette out in front. She also went so far as to call one of the guests a "" because she spoke up about taking care of the bride's needs - it's her day. While Chandler's food is good, and the servers were good, Cathy is unprofessional and rude, and clearly in the wrong business. Plus, she can't seem to stop smoking long enough to help her paying customers enjoy their event. She's a disgrace. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Kim was the person who helped us. She was absolutely wonderful from day 1 of planning with her. The ceremony was outside and it was absolutely beautiful! Kim was great at making sure everything went smoothly!
Kim was the person who helped us. She was absolutely wonderful from day 1 of planning with her. The ceremony was outside Read more...
Kim was the person who helped us. She was absolutely wonderful from day 1 of planning with her. The ceremony was outside and it was absolutely beautiful! Kim was great at making sure everything went smoothly! Read less
Services Used: Wedding Venue
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