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Chandler's Chophouse, Grille & Banquets

Schaumburg , IL

LOCATION

401 N Roselle Road
Schaumburg, IL 60194 US

PHONE

847-885-9009

WEBSITE

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Wedding Venue

REVIEWS

4.6
out of 5.0
4.7/5.0
4.4/5.0
4.5/5.0
4.7/5.0
4.6/5.0
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Anonymous
Wedding:
Recently Married
2.0/5.0
Had our wedding at Chandler's last night. Although the food was delicious, and the servers were terrific, the wedding planner (Cathy) was atrocious and not present anywhere throughout the night - especially when we needed her. The microphones didn't work during the ceremony, so no one could hear the officiant or bride and group exchange there vows. But where was Cathy?? She was out front having a cigarette. Then, there was a backup of people in the reception hall...the food wasn't out and ready, and one bartenders were backed up. But where was Cathy? Having another cigarette out in front. She also went so far as to call one of the guests a "" because she spoke up about taking care of the bride's needs - it's her day. While Chandler's food is good, and the servers were good, Cathy is unprofessional and rude, and clearly in the wrong business. Plus, she can't seem to stop smoking long enough to help her paying customers enjoy their event. She's a disgrace.
Had our wedding at Chandler's last night. Although the food was delicious, and the servers were terrific, the wedding Read more...
Had our wedding at Chandler's last night. Although the food was delicious, and the servers were terrific, the wedding planner (Cathy) was atrocious and not present anywhere throughout the night - especially when we needed her. The microphones didn't work during the ceremony, so no one could hear the officiant or bride and group exchange there vows. But where was Cathy?? She was out front having a cigarette. Then, there was a backup of people in the reception hall...the food wasn't out and ready, and one bartenders were backed up. But where was Cathy? Having another cigarette out in front. She also went so far as to call one of the guests a "" because she spoke up about taking care of the bride's needs - it's her day. While Chandler's food is good, and the servers were good, Cathy is unprofessional and rude, and clearly in the wrong business. Plus, she can't seem to stop smoking long enough to help her paying customers enjoy their event. She's a disgrace. Read less
Services Used: Wedding Venue
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Megan
Wedding:
8/1/2015
5.0/5.0
This is the third wedding reception that our family has had at Chandler’s. We have been coming back to Chandler’s for the high-quality food and wonderful service, and our wedding reception was no exception. Both Kim and Kathy were wonderful to work with; they were very responsive to all of our questions and made sure that we went over every detail before our big day! We would highly recommend Chandler’s to family and friends for any size banquet event. Thank you all again for helping us execute our dream wedding day!
This is the third wedding reception that our family has had at Chandler’s. We have been coming back to Chandler’s for the Read more...
This is the third wedding reception that our family has had at Chandler’s. We have been coming back to Chandler’s for the high-quality food and wonderful service, and our wedding reception was no exception. Both Kim and Kathy were wonderful to work with; they were very responsive to all of our questions and made sure that we went over every detail before our big day! We would highly recommend Chandler’s to family and friends for any size banquet event. Thank you all again for helping us execute our dream wedding day! Read less
Services Used: Wedding Venue
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Allison
Wedding:
2/14/2015
4.6/5.0
Kim and Kathy were incredibly helpful and very accommodating! The venue was beautiful and all of the decorations and details came together just as I imagined. The food was also delicious. That was one of the most important things to me is that the guests would enjoy their food and they sure did! The cake was delicious and anything extra they left wrapped for guests to take home so nothing went to waste. Overall we were very satisfied with everything Chandler's had to offer and thought that it was reasonably priced.
Kim and Kathy were incredibly helpful and very accommodating! The venue was beautiful and all of the decorations and Read more...
Kim and Kathy were incredibly helpful and very accommodating! The venue was beautiful and all of the decorations and details came together just as I imagined. The food was also delicious. That was one of the most important things to me is that the guests would enjoy their food and they sure did! The cake was delicious and anything extra they left wrapped for guests to take home so nothing went to waste. Overall we were very satisfied with everything Chandler's had to offer and thought that it was reasonably priced. Read less
Services Used: Wedding Venue
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Allison
Wedding:
9/6/2014
4.8/5.0
We had an early September 2014 wedding, but booked Chandler's in December of 2012. My then-fiance & I had gone to a horrid tasting at a different venue. The food was awful & the service was even worse... I actually cried. Luckily, someone had mentioned to my fiance that we should try out Chandlers. We had driven to pick up his brother from another state after the bad tasting, but on the way home (at 12:30am), we stopped at Chandlers. The lights in the ballroom and lobby were on, so I decided to see if the door was open. From there I met Bob (the General Manager). He showed me how all the uplighting worked, showed me around the venue, and we talked about options. AT 12:30AM! I called them the following business day.

That's when we started working with Kim, one of the two Event Managers. Kim is just about the nicest woman you could meet. The reason I put 4 stars instead of 5 for responsiveness is because they do only have two EMs, & they cover a lot of events. Just keep that in mind before you get frustrated that you don't hear back right away with every one of your questions.

All of the recent renovations (even the bathrooms) are gorgeous. We tried the food in the restaurant, then booked the ballroom right away. Big windows, lots of light, uplighting, & they just renovated the patio- it's all stone with beautiful flowers & a fountain... perfect photo op :)

The day before our wedding there was a terrible storm and Chandlers lost power. I found out in the early afternoon, but that they already had generators powering the entire venue-- even enough for our 8 piece band (who they called the morning of to ensure they got enough generators for). Everything was *impeccable*. We served the Chandlers Mixed Grill or a pasta option. Guests are still raving about how awesome the food was, & how much food there was! Soup, salad, entree, dessert, cake, & 5-hours of premium bar!

I HIGHLY recommend Chandlers to those looking for an incredible wedding at a great value.
We had an early September 2014 wedding, but booked Chandler's in December of 2012. My then-fiance & I had gone to a horrid Read more...
We had an early September 2014 wedding, but booked Chandler's in December of 2012. My then-fiance & I had gone to a horrid tasting at a different venue. The food was awful & the service was even worse... I actually cried. Luckily, someone had mentioned to my fiance that we should try out Chandlers. We had driven to pick up his brother from another state after the bad tasting, but on the way home (at 12:30am), we stopped at Chandlers. The lights in the ballroom and lobby were on, so I decided to see if the door was open. From there I met Bob (the General Manager). He showed me how all the uplighting worked, showed me around the venue, and we talked about options. AT 12:30AM! I called them the following business day.

That's when we started working with Kim, one of the two Event Managers. Kim is just about the nicest woman you could meet. The reason I put 4 stars instead of 5 for responsiveness is because they do only have two EMs, & they cover a lot of events. Just keep that in mind before you get frustrated that you don't hear back right away with every one of your questions.

All of the recent renovations (even the bathrooms) are gorgeous. We tried the food in the restaurant, then booked the ballroom right away. Big windows, lots of light, uplighting, & they just renovated the patio- it's all stone with beautiful flowers & a fountain... perfect photo op :)

The day before our wedding there was a terrible storm and Chandlers lost power. I found out in the early afternoon, but that they already had generators powering the entire venue-- even enough for our 8 piece band (who they called the morning of to ensure they got enough generators for). Everything was *impeccable*. We served the Chandlers Mixed Grill or a pasta option. Guests are still raving about how awesome the food was, & how much food there was! Soup, salad, entree, dessert, cake, & 5-hours of premium bar!

I HIGHLY recommend Chandlers to those looking for an incredible wedding at a great value. Read less
Services Used: Wedding Venue
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Wayne
Wedding:
7/4/2014
4.8/5.0
Wonderful people! Great food! Great service! Wonderful venue! Beautiful room and surroundings! I would definitely work with Chandlers on future events...
Wonderful people! Great food! Great service! Wonderful venue! Beautiful room and surroundings! I would definitely work Read more...
Wonderful people! Great food! Great service! Wonderful venue! Beautiful room and surroundings! I would definitely work with Chandlers on future events... Read less
Services Used: Wedding Venue
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Lynn
Wedding:
6/7/2014
4.9/5.0
We had our wedding and reception at Chandler's and couldn't be happier! The new patio is so beautiful and large enough to host a ceremony onsite for a pretty big size wedding (we had about 190 and there was still plenty of room for additional chairs). The staff was super friendly and did an amazing job ensuring that everything went off flawlessly. Our chair covers didn't arrive until the start of the cocktail hour due to an error from our linen vendor and the Chandler's team really went above and beyond to help get the chair covers on and sashes tied so that we could open the doors on time for the reception - all without putting any stress on us! We worked with Kathy and she was a pleasure. Email response can be a bit slow, but I found out closer to the date of our wedding that it's because she and their other coordinator have to share one computer in their office! The room was beautiful without having to do a bunch of additional decor and we received a lot of compliments about the delicious food. I'd highly recommend Chandler's for anyone getting married - especially if you're looking for a place to do the ceremony onsite!
We had our wedding and reception at Chandler's and couldn't be happier! The new patio is so beautiful and large enough to Read more...
We had our wedding and reception at Chandler's and couldn't be happier! The new patio is so beautiful and large enough to host a ceremony onsite for a pretty big size wedding (we had about 190 and there was still plenty of room for additional chairs). The staff was super friendly and did an amazing job ensuring that everything went off flawlessly. Our chair covers didn't arrive until the start of the cocktail hour due to an error from our linen vendor and the Chandler's team really went above and beyond to help get the chair covers on and sashes tied so that we could open the doors on time for the reception - all without putting any stress on us! We worked with Kathy and she was a pleasure. Email response can be a bit slow, but I found out closer to the date of our wedding that it's because she and their other coordinator have to share one computer in their office! The room was beautiful without having to do a bunch of additional decor and we received a lot of compliments about the delicious food. I'd highly recommend Chandler's for anyone getting married - especially if you're looking for a place to do the ceremony onsite! Read less
Services Used: Wedding Venue
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Mary
Wedding:
5/25/2014
4.6/5.0
My husband and I recently had our wedding and reception at Chandler’s. Everything was perfect! The newly renovated outdoor ceremony area is beautiful, and the reception space was very nice. The food was excellent. Most of all, though, Kim and Kathy were beyond superb at giving us options, being flexible, and making everything run smoothly, from our very first meeting all the way through to the end of the reception. Kim even came by on her day off to make sure that the ceremony was properly coordinated and that all the last minute details were handled. Our experience at Chandler’s was fantastic!
My husband and I recently had our wedding and reception at Chandler’s. Everything was perfect! The newly renovated outdoor Read more...
My husband and I recently had our wedding and reception at Chandler’s. Everything was perfect! The newly renovated outdoor ceremony area is beautiful, and the reception space was very nice. The food was excellent. Most of all, though, Kim and Kathy were beyond superb at giving us options, being flexible, and making everything run smoothly, from our very first meeting all the way through to the end of the reception. Kim even came by on her day off to make sure that the ceremony was properly coordinated and that all the last minute details were handled. Our experience at Chandler’s was fantastic! Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Chandler's was a great venue. They were willing to work with us on everything. Kim was very helpful in coming up with ideas to help make our day special. You could tell she really enjoys her job. The venue had great food and everyone was raving on how delicious it was. It looked very elegant as the end result. We used the gazebo for our first look pictures and others and they turned out great! Everyone loved the martini luge and ice cream sundae bar! It was a great touch to put some spice in the reception!
Chandler's was a great venue. They were willing to work with us on everything. Kim was very helpful in coming up with Read more...
Chandler's was a great venue. They were willing to work with us on everything. Kim was very helpful in coming up with ideas to help make our day special. You could tell she really enjoys her job. The venue had great food and everyone was raving on how delicious it was. It looked very elegant as the end result. We used the gazebo for our first look pictures and others and they turned out great! Everyone loved the martini luge and ice cream sundae bar! It was a great touch to put some spice in the reception! Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Kim was the person who helped us. She was absolutely wonderful from day 1 of planning with her. The ceremony was outside and it was absolutely beautiful! Kim was great at making sure everything went smoothly!
Kim was the person who helped us. She was absolutely wonderful from day 1 of planning with her. The ceremony was outside Read more...
Kim was the person who helped us. She was absolutely wonderful from day 1 of planning with her. The ceremony was outside and it was absolutely beautiful! Kim was great at making sure everything went smoothly! Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
1+ year ago
4.6/5.0
My husband and I are so happy that we booked at Chandler's. We worked with Kim and reserved the two rooms upstairs (we had ~130 people who filled the space well). We went with the buffet of prime rib, roast chicken and veg lasagna. Family and friends are still commenting on how delicious the food was (they also talk a lot about the chocolate mousse, haha). More importantly I think, they are still raving about what a good time they had. Other venue-related feedback was on how prompt/polite service was, how beautiful and bright the space was and how much fun the DJ was (Marty from America's Best). From our standpoint, everything went off without a hitch, which was great! The venue looked more beautiful than we could have guessed, bar tenders were super sweet to us and we were stress-free and had a great time (I cannot stress how it really exceeded my expectations). Kim was wonderful to work with as well. When we first met with her to check out the hall, the power unexpectedly went out. She remained calm, kept up her sense of humor and still worked with us! We knew then that we would be in good hands. Personally, she is very warm and pleasant to work with, professionally, she was punctual, flexible and knows weddings like no one's business! From my viewpoint, Chandler's and Kim are great to work with and can help you bring your vision to life (and stay within/work with your budget). Chandler's is also well-known within the community and as such, it is possible to work with other vendors (cake, DJ, flowers, etc) that are familiar with the space and I just think this makes things so much easier and was a great bonus!
My husband and I are so happy that we booked at Chandler's. We worked with Kim and reserved the two rooms upstairs (we had Read more...
My husband and I are so happy that we booked at Chandler's. We worked with Kim and reserved the two rooms upstairs (we had ~130 people who filled the space well). We went with the buffet of prime rib, roast chicken and veg lasagna. Family and friends are still commenting on how delicious the food was (they also talk a lot about the chocolate mousse, haha). More importantly I think, they are still raving about what a good time they had. Other venue-related feedback was on how prompt/polite service was, how beautiful and bright the space was and how much fun the DJ was (Marty from America's Best). From our standpoint, everything went off without a hitch, which was great! The venue looked more beautiful than we could have guessed, bar tenders were super sweet to us and we were stress-free and had a great time (I cannot stress how it really exceeded my expectations). Kim was wonderful to work with as well. When we first met with her to check out the hall, the power unexpectedly went out. She remained calm, kept up her sense of humor and still worked with us! We knew then that we would be in good hands. Personally, she is very warm and pleasant to work with, professionally, she was punctual, flexible and knows weddings like no one's business! From my viewpoint, Chandler's and Kim are great to work with and can help you bring your vision to life (and stay within/work with your budget). Chandler's is also well-known within the community and as such, it is possible to work with other vendors (cake, DJ, flowers, etc) that are familiar with the space and I just think this makes things so much easier and was a great bonus! Read less
Services Used: Wedding Venue
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