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Chapelle des Fleurs

Flower Mound , TX
EMAIL US
EMAIL US

LOCATION

2701 Corporate Drive
Flower Mound, TX US 75028 (map)
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Wedding Venue

REVIEWS

3.6
out of 5.0
3.7/5.0
3.4/5.0
3.6/5.0
3.7/5.0
3.6/5.0
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Andrew
Wedding:
9/3/2012
0.0/5.0
I worked for the Chapel for ten months, and was always bothered with late checks and hours being shaved from my pay check.
I often made trips to target with Janice's credit card for things needed in the kitchen, and received no credit for the extra errands, I was also in charge of cutting the brides cake, one of the most important roles in a perfect weeding, and still had no remorse from Janice.
When i lost my job Janice urged me to file for unemployment, I am currently 16 years old, and worked part time with no benefits, there would be not possibility of me receiving unemployment, Janice owes me over 1,000 dollars and that wheighs on her shoulders not the states.
This was the worst job I could have ever had, I extend my deepest apologies to the brides who had their dream day ruined by this
Monster of a woman.
I hope you all find a way to make your wedding day as memorable as you wish.
-Andrew Leach.
I worked for the Chapel for ten months, and was always bothered with late checks and hours being shaved from my pay Read more...
I worked for the Chapel for ten months, and was always bothered with late checks and hours being shaved from my pay check.
I often made trips to target with Janice's credit card for things needed in the kitchen, and received no credit for the extra errands, I was also in charge of cutting the brides cake, one of the most important roles in a perfect weeding, and still had no remorse from Janice.
When i lost my job Janice urged me to file for unemployment, I am currently 16 years old, and worked part time with no benefits, there would be not possibility of me receiving unemployment, Janice owes me over 1,000 dollars and that wheighs on her shoulders not the states.
This was the worst job I could have ever had, I extend my deepest apologies to the brides who had their dream day ruined by this
Monster of a woman.
I hope you all find a way to make your wedding day as memorable as you wish.
-Andrew Leach. Read less
Services Used: Catering
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Anonymous
Wedding:
2+ years ago
0.0/5.0
We paid a thousands of dollars as a deposit for our October wedding. In late August we received an email, with 47 other brides copied, that the wedding planner was "forced out of her business" for nonpayment of rent. She said she was sorry, but offered NO refunds. Not only did she steal everyone's money, but we all had to find new vendors and venues! Some people were even getting married that weekend...
Janice is an awful woman. She stole not only thousands of dollars, but all of our wedding day dreams. Don't go anywhere near her. I hope she rots. Karma is going to get her for this one. 47 times at least...
We paid a thousands of dollars as a deposit for our October wedding. In late August we received an email, with 47 other Read more...
We paid a thousands of dollars as a deposit for our October wedding. In late August we received an email, with 47 other brides copied, that the wedding planner was "forced out of her business" for nonpayment of rent. She said she was sorry, but offered NO refunds. Not only did she steal everyone's money, but we all had to find new vendors and venues! Some people were even getting married that weekend...
Janice is an awful woman. She stole not only thousands of dollars, but all of our wedding day dreams. Don't go anywhere near her. I hope she rots. Karma is going to get her for this one. 47 times at least... Read less
Services Used: Wedding Venue
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Blair
Wedding:
8/23/2012
0.0/5.0
Circle R Ranch in Flower Mound has already been contacted by several of the couples who are affected. Our Managing Directors, Jason Roberts and Hillary Roberts have offered 20% off the retail cost of our wedding packages to any former Chapelle des Fleurs customers who have been afftected by the closing.

Circle R Ranch
5901 Cross Timbers Road
Flower Mound, TX 75022
817-430-1561
Circle R Ranch in Flower Mound has already been contacted by several of the couples who are affected. Our Managing Read more...
Circle R Ranch in Flower Mound has already been contacted by several of the couples who are affected. Our Managing Directors, Jason Roberts and Hillary Roberts have offered 20% off the retail cost of our wedding packages to any former Chapelle des Fleurs customers who have been afftected by the closing.

Circle R Ranch
5901 Cross Timbers Road
Flower Mound, TX 75022
817-430-1561 Read less
Services Used: Wedding Venue
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Stephany
Wedding:
8/21/2012
0.0/5.0
I am another one of the brides that now has no venue and no more money to book another one :( today is a very sad day for not only me but many other brides who have already paid for services they will never get. If any of the other brides read this please feel free to e-mail me, after picking up the pieces of our destroyed weddings we will need to team up and take her to court. My name is Stephany and my e-mail is cbrsmw@yahoo.com.
I am another one of the brides that now has no venue and no more money to book another one :( today is a very sad day for Read more...
I am another one of the brides that now has no venue and no more money to book another one :( today is a very sad day for not only me but many other brides who have already paid for services they will never get. If any of the other brides read this please feel free to e-mail me, after picking up the pieces of our destroyed weddings we will need to team up and take her to court. My name is Stephany and my e-mail is cbrsmw@yahoo.com. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
0.0/5.0
We booked Chapelle Des Fleurs for our UPCOMING wedding and Janice RUINED it! She untimely paid her rent on 8/15 and received a Notice of Changed Lock/Termination of Lease. This should not have come as a surprise to Janice as she stated in her email below that over the last few years she has been late MANY times. Best case scenario, many of the other brides who are out money will sue and Janice will be forced into bankruptcy - at least that way she will NEVER be able to run another business again! Oh, but at least she still gets to have her wedding this weekend!

Dear Brides, your families and other clients,

It is with great sadness that I am writing this letter. After 37 years and thousands of brides I have been forced out of business by my landlords, Cliff & Shelia Hodge. With this administration and economy I have been struggling as have most small business owners. I have paid my rent late many times over the last few years but always was able to catch up. I informed my landlords on the 13th that my rent (due on the 15th) would be about a week late. Three business days later they locked me out with no notice. They told me if I had the money they would not let me back in and no longer wanted me as a tenant. The Hodges have agreed to do my wedding for this weekend. Maybe they can help you also. Their phone numbers are: Cliff – ********** and Shelia – **********. The owner of Piazza in Colleyville has made a generous offer to help in any way that he can. His name is Michael and his number is **********.
My heart is broken and to my precious brides I want you to know that I will never, ever get over this. I am so very, very sorry that this happened to your most special day in your life. I care deeply for every one of you – you were the daughters I never got to have. I know that words are not enough.

God Bless You All and take you with peace through this painful time. I am so very, very sorry.
Janice
We booked Chapelle Des Fleurs for our UPCOMING wedding and Janice RUINED it! She untimely paid her rent on 8/15 and Read more...
We booked Chapelle Des Fleurs for our UPCOMING wedding and Janice RUINED it! She untimely paid her rent on 8/15 and received a Notice of Changed Lock/Termination of Lease. This should not have come as a surprise to Janice as she stated in her email below that over the last few years she has been late MANY times. Best case scenario, many of the other brides who are out money will sue and Janice will be forced into bankruptcy - at least that way she will NEVER be able to run another business again! Oh, but at least she still gets to have her wedding this weekend!

Dear Brides, your families and other clients,

It is with great sadness that I am writing this letter. After 37 years and thousands of brides I have been forced out of business by my landlords, Cliff & Shelia Hodge. With this administration and economy I have been struggling as have most small business owners. I have paid my rent late many times over the last few years but always was able to catch up. I informed my landlords on the 13th that my rent (due on the 15th) would be about a week late. Three business days later they locked me out with no notice. They told me if I had the money they would not let me back in and no longer wanted me as a tenant. The Hodges have agreed to do my wedding for this weekend. Maybe they can help you also. Their phone numbers are: Cliff – ********** and Shelia – **********. The owner of Piazza in Colleyville has made a generous offer to help in any way that he can. His name is Michael and his number is **********.
My heart is broken and to my precious brides I want you to know that I will never, ever get over this. I am so very, very sorry that this happened to your most special day in your life. I care deeply for every one of you – you were the daughters I never got to have. I know that words are not enough.

God Bless You All and take you with peace through this painful time. I am so very, very sorry.
Janice Read less
Services Used: Wedding Venue
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Holli
Wedding:
4/28/2012
5.0/5.0
I had my wedding at Chapelle des Fleurs on April 28, 2012. I had 3 meetings set up with Janice at which we never had a problem making the appointment and Janice was always completely prepared with our information each time. Janice helped me pick out the best of everything she had to offer, and was not afraid to be honest and tell me what would or would not look good together. The night before the rehearsal I received a phone call from the coordinator, Anna, as promised. The day of the rehearsal the coordinator, Anna, took control and got us in and out of there quickly. I was able to show up as early as I wanted the day of the wedding and spent the whole day there being pampered and waited on by the staff. The flowers were above and beyond anything I could have imagined. The chapel and reception room were set up exactly as we had planned. The staff was perfect, from waiting on me hand and foot and always with a smile, to dancing with the upset children to make them happy. The food was magnificent and people are still calling me to talk to me about how good those mini beef wellingtons were. We had to choose 3 beers to serve, but I had a hard time choosing and Janice ended up ordering all 6 of the beers I could not decide between for no extra charge. Over all, the wedding could not have been more perfect. I would definitely recommend others to have their wedding here; it was the exact fairytale I always hoped it would be.
I had my wedding at Chapelle des Fleurs on April 28, 2012. I had 3 meetings set up with Janice at which we never had a Read more...
I had my wedding at Chapelle des Fleurs on April 28, 2012. I had 3 meetings set up with Janice at which we never had a problem making the appointment and Janice was always completely prepared with our information each time. Janice helped me pick out the best of everything she had to offer, and was not afraid to be honest and tell me what would or would not look good together. The night before the rehearsal I received a phone call from the coordinator, Anna, as promised. The day of the rehearsal the coordinator, Anna, took control and got us in and out of there quickly. I was able to show up as early as I wanted the day of the wedding and spent the whole day there being pampered and waited on by the staff. The flowers were above and beyond anything I could have imagined. The chapel and reception room were set up exactly as we had planned. The staff was perfect, from waiting on me hand and foot and always with a smile, to dancing with the upset children to make them happy. The food was magnificent and people are still calling me to talk to me about how good those mini beef wellingtons were. We had to choose 3 beers to serve, but I had a hard time choosing and Janice ended up ordering all 6 of the beers I could not decide between for no extra charge. Over all, the wedding could not have been more perfect. I would definitely recommend others to have their wedding here; it was the exact fairytale I always hoped it would be. Read less
Services Used: Wedding Venue
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Landry
Wedding:
12/16/2011
5.0/5.0
We had a wonderful wedding and the staff were amazing. They took care of everything so we could just enjoy the reception.
We had a wonderful wedding and the staff were amazing. They took care of everything so we could just enjoy the reception.
We had a wonderful wedding and the staff were amazing. They took care of everything so we could just enjoy the reception. Read less
Services Used: Wedding Venue
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Squeetie
Wedding:
11/12/2011
5.0/5.0
My wedding at Chapelle des Fleurs was amazing!! Janice and her team pulled everything together perfectly. I didn't have a thing to worry about! The flowers were wonderful - I had a few ideas of what I wanted and Janice used her expertise to help me choose the perfect flowers and arrangements. They looked more beautiful than I could have imagined! Oh and the food... Everyone LOVED it and couldn't stop talking about how great it all was. I made sure to try at least one bite of everything and all of the dishes were amazing - and the martini mashed potatoes are super fun! Even the sandwiches at my bridesmaid's luncheon were awesome! One thing my husband loved was that they packed up little plates of leftovers (including some cake!) and a bottle of champagne for us to enjoy at the hotel that night. It was a very nice touch!

The service we received was wonderful. Janice was quick to respond to e-mails and made me feel like everything would be taken care of - and she was right!! It was great to not have a lot to worry about since Chapelle handles so many things. The coordinator, Anna, was also awesome. She was extremely helpful both during the rehearsal and on the big day. She was great at instructing everyone on what to do and even psyched up the flower girl, who was a little nervous. She was very patient with all of us and took so much pressure off my shoulders. The girl that helped at the reception (Kate, I think?) was also amazing and made everything run so smoothly! I really didn't have anything at all to worry about (except the nerves, of course!).

Chapelle des Fleurs made my wedding day a wonderful occasion and I highly recommend them!
My wedding at Chapelle des Fleurs was amazing!! Janice and her team pulled everything together perfectly. I didn't have a Read more...
My wedding at Chapelle des Fleurs was amazing!! Janice and her team pulled everything together perfectly. I didn't have a thing to worry about! The flowers were wonderful - I had a few ideas of what I wanted and Janice used her expertise to help me choose the perfect flowers and arrangements. They looked more beautiful than I could have imagined! Oh and the food... Everyone LOVED it and couldn't stop talking about how great it all was. I made sure to try at least one bite of everything and all of the dishes were amazing - and the martini mashed potatoes are super fun! Even the sandwiches at my bridesmaid's luncheon were awesome! One thing my husband loved was that they packed up little plates of leftovers (including some cake!) and a bottle of champagne for us to enjoy at the hotel that night. It was a very nice touch!

The service we received was wonderful. Janice was quick to respond to e-mails and made me feel like everything would be taken care of - and she was right!! It was great to not have a lot to worry about since Chapelle handles so many things. The coordinator, Anna, was also awesome. She was extremely helpful both during the rehearsal and on the big day. She was great at instructing everyone on what to do and even psyched up the flower girl, who was a little nervous. She was very patient with all of us and took so much pressure off my shoulders. The girl that helped at the reception (Kate, I think?) was also amazing and made everything run so smoothly! I really didn't have anything at all to worry about (except the nerves, of course!).

Chapelle des Fleurs made my wedding day a wonderful occasion and I highly recommend them! Read less
Services Used: Wedding Venue
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Amy
Wedding:
10/2/2011
5.0/5.0
Chapelle was the first venue I toured and nothing I saw after could live up to it!! From day one Janice and her entire staff were extremely friendly and helpful. They made suggestions when I asked for help and were patient as I flipped through the book of linens for the 100th time. The packages may seem pricey at first but when you consider everything that Chapelle takes care of, it’s a huge bargain! And having a one stop shop takes SO much stress off!! The venue is beautiful by itself but once it is set up for the ceremony and the reception it truly becomes AMAZING!
One common thing I’ve heard from other couples is that they never got to eat at their own wedding. I’m happy to say Chapelle did not let us be one of those couples! As soon as the reception began, they served us a plate of food and made sure we were taken care of before people had a chance to pull us away. And thank goodness because the food was FABULOUS!! A week later our guests were still talking about it!
I can’t say enough good things about Chapelle! A beautiful venue, amazing food, fantastic staff = the PERFECT wedding day!
Chapelle was the first venue I toured and nothing I saw after could live up to it!! From day one Janice and her entire Read more...
Chapelle was the first venue I toured and nothing I saw after could live up to it!! From day one Janice and her entire staff were extremely friendly and helpful. They made suggestions when I asked for help and were patient as I flipped through the book of linens for the 100th time. The packages may seem pricey at first but when you consider everything that Chapelle takes care of, it’s a huge bargain! And having a one stop shop takes SO much stress off!! The venue is beautiful by itself but once it is set up for the ceremony and the reception it truly becomes AMAZING!
One common thing I’ve heard from other couples is that they never got to eat at their own wedding. I’m happy to say Chapelle did not let us be one of those couples! As soon as the reception began, they served us a plate of food and made sure we were taken care of before people had a chance to pull us away. And thank goodness because the food was FABULOUS!! A week later our guests were still talking about it!
I can’t say enough good things about Chapelle! A beautiful venue, amazing food, fantastic staff = the PERFECT wedding day! Read less
Services Used: Catering, Wedding Venue
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nell
Wedding:
10/1/2011
0.0/5.0
Janice Williamson/Orndorf/Nordstrom/Falkenstein presents herself as a fine, upstanding business woman, but this is far from the truth. Court records (public information) show a plethora of judgements from unpaid vendors Much of the staff has had to report her to TX Workforce Commission to receive their pay. It is commonplace for staff to be asked to wait on their pay for a month or longer, and, even then, many receive paychecks that are NSF, after which they have to wait even longer to receive their replacement money. DO NOT SUPPORT THIS BUSINESS!
Janice Williamson/Orndorf/Nordstrom/Falkenstein presents herself as a fine, upstanding business woman, but this is far Read more...
Janice Williamson/Orndorf/Nordstrom/Falkenstein presents herself as a fine, upstanding business woman, but this is far from the truth. Court records (public information) show a plethora of judgements from unpaid vendors Much of the staff has had to report her to TX Workforce Commission to receive their pay. It is commonplace for staff to be asked to wait on their pay for a month or longer, and, even then, many receive paychecks that are NSF, after which they have to wait even longer to receive their replacement money. DO NOT SUPPORT THIS BUSINESS! Read less
Services Used: Wedding Venue
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Jennifer
Wedding:
9/17/2011
3.9/5.0
Overall I would say everything was great. My wedding was beautiful and everything went great. There are some concerns that you just need to accept ahead of time. Janice's head is in a thousand places so make sure you document everything in e-mail. They never saved my final contract correctly so make sure you have her email you a FINAL contract with all your choices before the wedding. At my rehearsal dinner they forgot to have a margarita machine, but minor detail in the big picture. The food is absolutely AMAZING!!! The flowers were great and the venue was awesome. They do not know how to cut a wedding cake, but once again, minor detail. They forgot to serve my signature drink at cocktail hour, but none of the guest knew. I can truely say my wedding was perfect and all my guest seemed to have a great time. I would recommend this venue if you have the patience to deal with the staff. The value is very very good.
Overall I would say everything was great. My wedding was beautiful and everything went great. There are some concerns that Read more...
Overall I would say everything was great. My wedding was beautiful and everything went great. There are some concerns that you just need to accept ahead of time. Janice's head is in a thousand places so make sure you document everything in e-mail. They never saved my final contract correctly so make sure you have her email you a FINAL contract with all your choices before the wedding. At my rehearsal dinner they forgot to have a margarita machine, but minor detail in the big picture. The food is absolutely AMAZING!!! The flowers were great and the venue was awesome. They do not know how to cut a wedding cake, but once again, minor detail. They forgot to serve my signature drink at cocktail hour, but none of the guest knew. I can truely say my wedding was perfect and all my guest seemed to have a great time. I would recommend this venue if you have the patience to deal with the staff. The value is very very good. Read less
Services Used: Wedding Venue
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Alana
Wedding:
9/10/2011
4.4/5.0
My sister fell in love with this venue at first sight and promptly booked her daughter's wedding. This venue is just perfect for a wedding party of 150 or less. The furnishings and attention to special details are amazing. The brides room is by far the best equipped and lovliest I've ever seen, and they afford the Bridal party the entire day to get ready. I must agree with another review I had read that the bridal luncheon food was disappointing. They had two tables set to perfection for the luncheon, but the food was just one tray of sandwiches and some tiny cakes - no fruit or salad. They will say this is the menu selected by the bride, but the menu choices offered are not that great. It made the tables look very out of place because you expected some sort of fancy luncheon. I've seen 2 weddings at this location. The decorations in the wedding chapel are minimal but nice. I would definitely recommend a runner be added to the concrete floor during the ceremony. The girls all came 'clicking' down the aisle, and they all told me later they were scared to death of slipping on the slick floor. Mother of the groom did slip and nearly fell. The reception was simply elegant. The flowers were perfect and all the talbes were decorated beautifully. The food was over the top perfection, as were the hand-served appetizers. The staff executed serving the food and the entire even to perfection. The place is pricy, but everything is executed beautifully. They even packaged up all the leftover food for the family to take, which we were not expecting. Our wonderful experience was only dampened by the fact that this place is NOT designed for up to 200 guests as they advertise. We had nearly 200 guests and it was extremely crowded - not enough seating in the chapel no matter what they tell you. And the reception room was so cram-packed with tables that people could barely squeeze through the isles to their tables. We were packed in like sardines. It was nearly impossible to walk around the room and mingle, so most people just sat at their table and didn't try to move around. This was the only seriusly negative thing about this venue. If you are planning a venue for more than 150 you should consider another site. Under 150 - go for it. It will be your dream venue!
My sister fell in love with this venue at first sight and promptly booked her daughter's wedding. This venue is just Read more...
My sister fell in love with this venue at first sight and promptly booked her daughter's wedding. This venue is just perfect for a wedding party of 150 or less. The furnishings and attention to special details are amazing. The brides room is by far the best equipped and lovliest I've ever seen, and they afford the Bridal party the entire day to get ready. I must agree with another review I had read that the bridal luncheon food was disappointing. They had two tables set to perfection for the luncheon, but the food was just one tray of sandwiches and some tiny cakes - no fruit or salad. They will say this is the menu selected by the bride, but the menu choices offered are not that great. It made the tables look very out of place because you expected some sort of fancy luncheon. I've seen 2 weddings at this location. The decorations in the wedding chapel are minimal but nice. I would definitely recommend a runner be added to the concrete floor during the ceremony. The girls all came 'clicking' down the aisle, and they all told me later they were scared to death of slipping on the slick floor. Mother of the groom did slip and nearly fell. The reception was simply elegant. The flowers were perfect and all the talbes were decorated beautifully. The food was over the top perfection, as were the hand-served appetizers. The staff executed serving the food and the entire even to perfection. The place is pricy, but everything is executed beautifully. They even packaged up all the leftover food for the family to take, which we were not expecting. Our wonderful experience was only dampened by the fact that this place is NOT designed for up to 200 guests as they advertise. We had nearly 200 guests and it was extremely crowded - not enough seating in the chapel no matter what they tell you. And the reception room was so cram-packed with tables that people could barely squeeze through the isles to their tables. We were packed in like sardines. It was nearly impossible to walk around the room and mingle, so most people just sat at their table and didn't try to move around. This was the only seriusly negative thing about this venue. If you are planning a venue for more than 150 you should consider another site. Under 150 - go for it. It will be your dream venue! Read less
Services Used: Wedding Venue
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Kat.Cam
Wedding:
9/4/2011
5.0/5.0
The owner, Janice, and the entire staff are incredibly friendly and run a great venue. In the planning process, my questions were answered fully and timely and then on the day of the wedding, I had a coordinator than ran the wedding perfectly with great timing. They show professionalism and expertise in what they do, and I'll never forget how special they made our wedding day.
The owner, Janice, and the entire staff are incredibly friendly and run a great venue. In the planning process, my Read more...
The owner, Janice, and the entire staff are incredibly friendly and run a great venue. In the planning process, my questions were answered fully and timely and then on the day of the wedding, I had a coordinator than ran the wedding perfectly with great timing. They show professionalism and expertise in what they do, and I'll never forget how special they made our wedding day. Read less
Services Used: Wedding Venue
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Ashton
Wedding:
9/3/2011
5.0/5.0
Chapelle des Fleurs created an absolute fairy-tale wedding for my husband and I!! We had both our ceremony and reception there with around 100 guests. I could never have imagined how beautiful it would be. We had Janice do our floral arrangements as well as do flowers on the cake and in the ice sculpture. Her bouquets were SPECTACULAR. I was absolutely blown away by her talent. Chapelle makes everything so simple for planning an entire wedding from the food to flowers to table arrangements etc etc. They made it possible for my husband and I to sit back and really enjoy our wedding. I cannot say how many peoples' words of advice to me before my wedding were "Don't worry something will go wrong you just have to get over it." I can say with 100% certainty all these people were wrong and not one thing was out of place or wrong from the ceremony through the reception. I have received so many compliments from friends and family about how beautiful everything was, how delicious the food was and how much fun they had. I cannot thank Janice and Chapelle des Fleurs enough for allowing me to have such a beautiful, memorable and magical wedding!!!
Chapelle des Fleurs created an absolute fairy-tale wedding for my husband and I!! We had both our ceremony and reception Read more...
Chapelle des Fleurs created an absolute fairy-tale wedding for my husband and I!! We had both our ceremony and reception there with around 100 guests. I could never have imagined how beautiful it would be. We had Janice do our floral arrangements as well as do flowers on the cake and in the ice sculpture. Her bouquets were SPECTACULAR. I was absolutely blown away by her talent. Chapelle makes everything so simple for planning an entire wedding from the food to flowers to table arrangements etc etc. They made it possible for my husband and I to sit back and really enjoy our wedding. I cannot say how many peoples' words of advice to me before my wedding were "Don't worry something will go wrong you just have to get over it." I can say with 100% certainty all these people were wrong and not one thing was out of place or wrong from the ceremony through the reception. I have received so many compliments from friends and family about how beautiful everything was, how delicious the food was and how much fun they had. I cannot thank Janice and Chapelle des Fleurs enough for allowing me to have such a beautiful, memorable and magical wedding!!! Read less
Services Used: Wedding Venue
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debf
Wedding:
8/20/2011
4.8/5.0
Our wedding, reception and my bridal luncheon were perfection. This is the perfect location if you have out of town guests-there is nothing easier than walking across the hall from ceremony to reception and it is beautiful! I looked at several venues and this is by far the prettiest and the only one I found with true in-house catering. The flowers were stunning and the food superb. The food in the reception, the bridal luncheon and in the groom's room was exactly as ordered and delicious (and the choices are broad with something for every taste). The wedding planner was not overly warm but was very efficient. Janice's support staff were professional (with one exception that she dealt with quickly). I found Janice to be very flexible as I substituted several amenities in my package. I did not like paying so much in advance but it was worth the discount and I understand that there is a lot of overhead in this business. We are still waiting on a refund for a overpayment that we made but I have confidence that Janice will make it right shortly. If you want a wedding and reception to remember and a lovely bridal room-call Chapelle...
Our wedding, reception and my bridal luncheon were perfection. This is the perfect location if you have out of town Read more...
Our wedding, reception and my bridal luncheon were perfection. This is the perfect location if you have out of town guests-there is nothing easier than walking across the hall from ceremony to reception and it is beautiful! I looked at several venues and this is by far the prettiest and the only one I found with true in-house catering. The flowers were stunning and the food superb. The food in the reception, the bridal luncheon and in the groom's room was exactly as ordered and delicious (and the choices are broad with something for every taste). The wedding planner was not overly warm but was very efficient. Janice's support staff were professional (with one exception that she dealt with quickly). I found Janice to be very flexible as I substituted several amenities in my package. I did not like paying so much in advance but it was worth the discount and I understand that there is a lot of overhead in this business. We are still waiting on a refund for a overpayment that we made but I have confidence that Janice will make it right shortly. If you want a wedding and reception to remember and a lovely bridal room-call Chapelle... Read less
Services Used: Wedding Venue
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Liann
Wedding:
5/15/2011
5.0/5.0
This place is AMAZING! I could not have been happier!! Karen and Janice were more than helpful, they talked, laughed, shared ideas, and made this soooo much easier than I anticipated. I did not have to worry about anything. The venue is absolutely gorgeous, every detail tended to...food was delicious, flowers were more than beautiful, they were out of this world! The brides room is large, luxurious feel, plenty of room, just beautiful. The wonderful flower arrangements literally took my breath away, I could not have dreamed up such beauty. And literally, every detail is taken care of. I absolutely recommend Janice and her team, I truly don't think I would have gotten the service, the attentiveness, the relaxed feel anywhere else. Truly an amazing experience, and if I had to do over - would absolutely do it with Chapelle des Fleurs! just relax here... they take care of you!
This place is AMAZING! I could not have been happier!! Karen and Janice were more than helpful, they talked, laughed, Read more...
This place is AMAZING! I could not have been happier!! Karen and Janice were more than helpful, they talked, laughed, shared ideas, and made this soooo much easier than I anticipated. I did not have to worry about anything. The venue is absolutely gorgeous, every detail tended to...food was delicious, flowers were more than beautiful, they were out of this world! The brides room is large, luxurious feel, plenty of room, just beautiful. The wonderful flower arrangements literally took my breath away, I could not have dreamed up such beauty. And literally, every detail is taken care of. I absolutely recommend Janice and her team, I truly don't think I would have gotten the service, the attentiveness, the relaxed feel anywhere else. Truly an amazing experience, and if I had to do over - would absolutely do it with Chapelle des Fleurs! just relax here... they take care of you! Read less
Services Used: Wedding Venue
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R
Wedding:
10/17/2010
2.8/5.0
Our wedding was pretty, however the process getting there was quite a headache. Our first impression: We walk in the front door for our scheduled appointment, no one greeted us (even when we stood in the door of the office). Janice was rude and snobby. Michelle was the only nice person that we dealt with before the wedding. Jennifer was also very nice the day before the wedding and the day of. I was face to face with Janice on the day of my rehearsal and she acted like I wasn't even there. I also came in a couple of days in advance to give Anna charts of how I wanted everyone in the wedding party to stand. She apparently never looked at them and during the rehearsal she just kept saying, "I've never seen it done that way". I felt like telling her I don't care, it's my wedding. Needless to say, I led my entire rehearsal. Also, if you are told you will get a discount make sure you get it in writing. Lucky for me I saved the email that stated it. Everything turned out ok, but if you aren't organized I would suggest another venue. If it wasn't for me making sure everything was ok and with schedule it would have been a disaster...
Our wedding was pretty, however the process getting there was quite a headache. Our first impression: We walk in the front Read more...
Our wedding was pretty, however the process getting there was quite a headache. Our first impression: We walk in the front door for our scheduled appointment, no one greeted us (even when we stood in the door of the office). Janice was rude and snobby. Michelle was the only nice person that we dealt with before the wedding. Jennifer was also very nice the day before the wedding and the day of. I was face to face with Janice on the day of my rehearsal and she acted like I wasn't even there. I also came in a couple of days in advance to give Anna charts of how I wanted everyone in the wedding party to stand. She apparently never looked at them and during the rehearsal she just kept saying, "I've never seen it done that way". I felt like telling her I don't care, it's my wedding. Needless to say, I led my entire rehearsal. Also, if you are told you will get a discount make sure you get it in writing. Lucky for me I saved the email that stated it. Everything turned out ok, but if you aren't organized I would suggest another venue. If it wasn't for me making sure everything was ok and with schedule it would have been a disaster... Read less
Services Used: Wedding Venue
Chapelle des Fleurs responded with the following comments:

What a surprise this review was. The groom's brother was a friend of my sons. No one in their right mind would think that I would be rude in any way to anyone much less my son's friend. If I did not speak to the bride I did NOT see her. We are very organized here and have a team to ensure the bride and family are treated like royalty before the wedding and the day of the wedding. If our wedding coordinator said that she had not seen a wedding like that she was Not saying that we couldn't do it that way and the bride did Not need to conduct the rehearsal she just wanted to. Lastly, I gave her a discount because she was a friend of the family - I did Not forget it How sad that 3 months after her beautiful wedding she is ruining the memories forever.
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TheMrs.
Wedding:
10/16/2010
0.5/5.0
I don't think this venues takes criticism very well. For someone who has been in business for over 35 years it is odd that Janice would rather discount the clients feelings or testimony and explain why they shouldn't feel that particular way! Apparently, there needs to be work done in the area of self evaluations! A team is only as great as its leader! Each bride should be made to feel important and special! If flowers or the order of things is trivial to you Janice than you are in the wrong business! You're right! Some people are never happy! Especially when they work hard and pay you thousands of dollars, which include those very small details and respect from staff. Therefore, your time and energy has been paid for in advance. I guarantee, if you didn't receive the "non-refundable" deposit until after the wedding your staffs attitudes and your own would be very different! Treat each bride with respect and you might be able to one day accommodate more than 120 weddings a year. At the rate your facility is going you will lose business quickly. I wanted to use your venue, but after your rude attitude and your staffs rude phone etiquette you will not get my business or the business of my colleagues! Maybe you need a honeymoon or need a vacation because it sounds like you're burnt out on this business!
I don't think this venues takes criticism very well. For someone who has been in business for over 35 years it is odd that Read more...
I don't think this venues takes criticism very well. For someone who has been in business for over 35 years it is odd that Janice would rather discount the clients feelings or testimony and explain why they shouldn't feel that particular way! Apparently, there needs to be work done in the area of self evaluations! A team is only as great as its leader! Each bride should be made to feel important and special! If flowers or the order of things is trivial to you Janice than you are in the wrong business! You're right! Some people are never happy! Especially when they work hard and pay you thousands of dollars, which include those very small details and respect from staff. Therefore, your time and energy has been paid for in advance. I guarantee, if you didn't receive the "non-refundable" deposit until after the wedding your staffs attitudes and your own would be very different! Treat each bride with respect and you might be able to one day accommodate more than 120 weddings a year. At the rate your facility is going you will lose business quickly. I wanted to use your venue, but after your rude attitude and your staffs rude phone etiquette you will not get my business or the business of my colleagues! Maybe you need a honeymoon or need a vacation because it sounds like you're burnt out on this business! Read less
Services Used: Wedding Venue
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Happy Bride
Wedding:
6/20/2010
5.0/5.0
Our wedding day was more beautiful than we could have asked or imagined. Janice and her staff were over the top. We were able to relax and let them orchestrate the day with sensitivity and a light touch. The flowers were stunning...they filled the whole venue and each blossom was full and healthy. It was gorgeous. The food was outstanding...everyone commented on it. And the staff extended themselves to make us feel that this was the most important event they had ever served. I wish I had another event to hold there!
Our wedding day was more beautiful than we could have asked or imagined. Janice and her staff were over the top. We were Read more...
Our wedding day was more beautiful than we could have asked or imagined. Janice and her staff were over the top. We were able to relax and let them orchestrate the day with sensitivity and a light touch. The flowers were stunning...they filled the whole venue and each blossom was full and healthy. It was gorgeous. The food was outstanding...everyone commented on it. And the staff extended themselves to make us feel that this was the most important event they had ever served. I wish I had another event to hold there! Read less
Services Used: Catering, Flowers, Wedding Venue
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Lisa
Wedding:
3/21/2010
5.0/5.0
Our wedding day was fantastic! Janice was great to work with, everyone on her staff was excellent. The details that they put into the ceremony decorations and the beautiful table linens and centerpieces were wonderful. I could not have asked for a more beautiful day.

thank you so much Jance for making our wedding day perfect!!
Our wedding day was fantastic! Janice was great to work with, everyone on her staff was excellent. The details that they Read more...
Our wedding day was fantastic! Janice was great to work with, everyone on her staff was excellent. The details that they put into the ceremony decorations and the beautiful table linens and centerpieces were wonderful. I could not have asked for a more beautiful day.

thank you so much Jance for making our wedding day perfect!! Read less
Services Used: Wedding Venue
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nmoreau
Wedding:
12/27/2009
4.7/5.0
Janice and everyone at Chapelle were great, our wedding couldn't have gone any more smoothly. Planning and coordinating was incredibly easy since they do the catering and flowers in house, and we've gotten tons of compliments on how nice our wedding was. Chapelle was the first place we visited when looking at venues, and I'm glad we didn't go anywhere else!
Janice and everyone at Chapelle were great, our wedding couldn't have gone any more smoothly. Planning and coordinating Read more...
Janice and everyone at Chapelle were great, our wedding couldn't have gone any more smoothly. Planning and coordinating was incredibly easy since they do the catering and flowers in house, and we've gotten tons of compliments on how nice our wedding was. Chapelle was the first place we visited when looking at venues, and I'm glad we didn't go anywhere else! Read less
Services Used: Wedding Venue
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Callie
Wedding:
12/5/2009
5.0/5.0
Chapelle des Fleurs was without a doubt the best wedding venue we found. We are beyond pleased with our choice and they gave us the greatest day of our lives. The facility is top-notch and the people care very much for the wedding party and families. The staff took great care of both me and my husband and ensured we had something to eat and drink at our head table while we were walking around. They tended to our every need.
Chapelle des Fleurs was without a doubt the best wedding venue we found. We are beyond pleased with our choice and they Read more...
Chapelle des Fleurs was without a doubt the best wedding venue we found. We are beyond pleased with our choice and they gave us the greatest day of our lives. The facility is top-notch and the people care very much for the wedding party and families. The staff took great care of both me and my husband and ensured we had something to eat and drink at our head table while we were walking around. They tended to our every need. Read less
Services Used: Wedding Venue
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babyames
Wedding:
11/28/2009
5.0/5.0
Janice is AMAZING!! My wedding was like a beautiful dream because of her strict attention to detail and willingness to do what I wanted, to the letter. Of all the vendors I worked with, she is one of the few who never disappointed me or left me wanting for more. I would recommend her to any bride, no matter the taste of budget.
Janice is AMAZING!! My wedding was like a beautiful dream because of her strict attention to detail and willingness to do Read more...
Janice is AMAZING!! My wedding was like a beautiful dream because of her strict attention to detail and willingness to do what I wanted, to the letter. Of all the vendors I worked with, she is one of the few who never disappointed me or left me wanting for more. I would recommend her to any bride, no matter the taste of budget. Read less
Services Used: Wedding Venue
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amp926
Wedding:
9/26/2009
5.0/5.0
We booked our wedding with Janice almost a year out. It was such an easy wedding to plan. Janice was quick to respond to emails and met with me several times throughout the planning process. I had a detailed list with every menu item, linen color, table decor, flower arrangement, etc. It was updated after every change and a copy sent to me for approval. It was very helpful for communication and making sure we were on the same page with everything.
On the day of our wedding, I was blown away by the flower arrangements in the reception hall and the beauty of the chapel all decorated. The bridal luncheon was very good and the guys enjoyed their pre-wedding snacks. Our guests can not stop talking about the food. They loved it all! I went into the wedding day just expecting that something might go wrong (as many newlyweds recommend). However, Chapelle des Fleurs held up to their standard. We had the perfect wedding. I know that was in large part due to their organization and staff. My husband and I recommend Chapelle des Fleurs.
We booked our wedding with Janice almost a year out. It was such an easy wedding to plan. Janice was quick to respond to Read more...
We booked our wedding with Janice almost a year out. It was such an easy wedding to plan. Janice was quick to respond to emails and met with me several times throughout the planning process. I had a detailed list with every menu item, linen color, table decor, flower arrangement, etc. It was updated after every change and a copy sent to me for approval. It was very helpful for communication and making sure we were on the same page with everything.
On the day of our wedding, I was blown away by the flower arrangements in the reception hall and the beauty of the chapel all decorated. The bridal luncheon was very good and the guys enjoyed their pre-wedding snacks. Our guests can not stop talking about the food. They loved it all! I went into the wedding day just expecting that something might go wrong (as many newlyweds recommend). However, Chapelle des Fleurs held up to their standard. We had the perfect wedding. I know that was in large part due to their organization and staff. My husband and I recommend Chapelle des Fleurs. Read less
Services Used: Wedding Venue
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Jessica
Wedding:
8/29/2009
4.9/5.0
The flowers were exquisite! Waitstaff was very responsive without being overly visible. I do not believe I could have found a better venue and package for the money. Incredible value.
The flowers were exquisite! Waitstaff was very responsive without being overly visible. I do not believe I could have Read more...
The flowers were exquisite! Waitstaff was very responsive without being overly visible. I do not believe I could have found a better venue and package for the money. Incredible value. Read less
Services Used: Wedding Venue
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Robbed
Wedding:
8/9/2009
2.4/5.0
I am writing this review as a WARNING to anyone that is planning a wedding at Chapelle and is expecting a refund! My daughter was married at Chapelle on August 9, 2009. My husband paid in full for the package we chose in April of 2009. To date---we have not received any of the $4,500.00+ refund. Furthermore, Janice and Bonnie are not currently accepting our emails or returning our calls. While Janice DID get in touch with us in the fall and early January, indicating that she was having a difficult time financially, she has made no attempt to even make payments, which we suggested. The last we heard from her was January 4th when she said we would have our refund in 10 days. We are now PAYING for legal advice in an attempt to get our promised refund.

AS FAR AS the wedding went---it was beautiful---but we did have to deal with potential brides, grooms, and families of potentials walking through the dressing room during our prep time. We were told this was not allowed on Sunday. We had requested a microphone for the ceremony to accommodate severe hearing loss by the Groom's mother--it was not provided. During the reception, the manager ask if she could leave for her son's B-day--we agreed---because who wouldn't---and the trainee handled the evening. She did a pretty good job--but the reception didn't flow as smoothly as we had hoped. The limo was late and had to be called because they had forgotten that they were booked for the event.

I think I could have tolerated all the small problems---if we did not feel "taken" by Janice. Tim and Cindy Reading
I am writing this review as a WARNING to anyone that is planning a wedding at Chapelle and is expecting a refund! My Read more...
I am writing this review as a WARNING to anyone that is planning a wedding at Chapelle and is expecting a refund! My daughter was married at Chapelle on August 9, 2009. My husband paid in full for the package we chose in April of 2009. To date---we have not received any of the $4,500.00+ refund. Furthermore, Janice and Bonnie are not currently accepting our emails or returning our calls. While Janice DID get in touch with us in the fall and early January, indicating that she was having a difficult time financially, she has made no attempt to even make payments, which we suggested. The last we heard from her was January 4th when she said we would have our refund in 10 days. We are now PAYING for legal advice in an attempt to get our promised refund.

AS FAR AS the wedding went---it was beautiful---but we did have to deal with potential brides, grooms, and families of potentials walking through the dressing room during our prep time. We were told this was not allowed on Sunday. We had requested a microphone for the ceremony to accommodate severe hearing loss by the Groom's mother--it was not provided. During the reception, the manager ask if she could leave for her son's B-day--we agreed---because who wouldn't---and the trainee handled the evening. She did a pretty good job--but the reception didn't flow as smoothly as we had hoped. The limo was late and had to be called because they had forgotten that they were booked for the event.

I think I could have tolerated all the small problems---if we did not feel "taken" by Janice. Tim and Cindy Reading Read less
Services Used: Wedding Venue
Chapelle des Fleurs responded with the following comments:

Out of over 100 happy brides a year for 35 years there is always one that wants to ruin their experience. This time it was the brides parents. We allow prospective brides to come view a wedding set up until 3 hours before the wedding. This family came and viewed a wedding also - funny that when it was their day they didn't like it....The important things - food & flowers were only mentioned as an afterthought.....They were fabulous but at the bottom of her "complaint". The statement made regarding the refund is incorrect and a civil matter. I will not dignify their outrageous comments any further.
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Kim
Wedding:
7/25/2009
4.6/5.0
Janice and her staff did an amazing job!
Janice and her staff did an amazing job!
Janice and her staff did an amazing job! Read less
Services Used: Wedding Cake, Catering, Flowers, Wedding Planning, Wedding Venue
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Bobby
Wedding:
7/4/2009
4.0/5.0
My daughter and new son-in-law had their rehearsal, rehearsal dinner, bridal luncheon, ceremony and dinner reception all at Chapelle. The food, flowers, staff and facility was amazing (with the exception of the bridal luncheon).

It was wonderful to have all of our activities in one location. Everything was very elegant and formal.

I was, however, disappointed and embarassed by the bridal luncheon. The room was beautiful and the tables were formally set (very elegant). However, each guest had three small finger sandwiches, one petite four and a drink. There were no "extras" at all. No pickels, olives, chips, veggie tray or fresh fruit. Just three little sandwiches.

Then to make matters worse, one of our guest found a piece of plastic in one of her sandwiches. (A wrapper from the cold cuts). I also found a piece of wax paper in mine (between two pieces of meat.)

This event was a definite disappointment (and embarrassment) and not up to the "Chapelle standards".

In spite of this, I would recommend Chapelle to others, but skip the bridal luncheon or bring your own food.

Sincerely,

Bobby McElroy
Lubbock, Texas
My daughter and new son-in-law had their rehearsal, rehearsal dinner, bridal luncheon, ceremony and dinner reception all Read more...
My daughter and new son-in-law had their rehearsal, rehearsal dinner, bridal luncheon, ceremony and dinner reception all at Chapelle. The food, flowers, staff and facility was amazing (with the exception of the bridal luncheon).

It was wonderful to have all of our activities in one location. Everything was very elegant and formal.

I was, however, disappointed and embarassed by the bridal luncheon. The room was beautiful and the tables were formally set (very elegant). However, each guest had three small finger sandwiches, one petite four and a drink. There were no "extras" at all. No pickels, olives, chips, veggie tray or fresh fruit. Just three little sandwiches.

Then to make matters worse, one of our guest found a piece of plastic in one of her sandwiches. (A wrapper from the cold cuts). I also found a piece of wax paper in mine (between two pieces of meat.)

This event was a definite disappointment (and embarrassment) and not up to the "Chapelle standards".

In spite of this, I would recommend Chapelle to others, but skip the bridal luncheon or bring your own food.

Sincerely,

Bobby McElroy
Lubbock, Texas Read less
Services Used: Catering, Flowers, Invitations, Wedding Planning, Transportation, Wedding Venue
Chapelle des Fleurs responded with the following comments:

The bridal luncheon menu was chosen by the bride. She received everything she ordered and in fact had some food left over. The chef that prepared the luncheon food that day was a sub and was terminated immediately after Mrs. McElroy found "plastic" in her food. We have the highest food preparation standards and are constantly given the highest grades by inspectors.
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Jaclyn
Wedding:
5/30/2009
5.0/5.0
Janice and her staff did an AMAZING job!! The planning process was so easy I was actually worried that we were going to forget something, but our wedding day was PERFECT from our brunches to our care package of food that was sent home with us. The packages Janice has set up are very helpful, but if you want to customize them to fit your needs better she will definitely help you do that!
The flowers were absolutely GORGEOUS! Everyone said it was the most beautiful wedding they'd ever attended (and I'm sure everyone is told this about their wedding) but I really believe it about ours. The facility itself is beautiful and then to add beautiful flowers and romantic candles everywhere it was made even better!
Also, my husband and I were taken wonderful care of the day of. The waitstaff and coordinator were very attentive and made sure we able to enjoy our wedding; we even got to eat something!
We communicated primarily through emails and Janice was always very good at responding promptly. I always felt like she was there to take care of whatever we needed or answer any questions!
Janice and her staff did an AMAZING job!! The planning process was so easy I was actually worried that we were going to Read more...
Janice and her staff did an AMAZING job!! The planning process was so easy I was actually worried that we were going to forget something, but our wedding day was PERFECT from our brunches to our care package of food that was sent home with us. The packages Janice has set up are very helpful, but if you want to customize them to fit your needs better she will definitely help you do that!
The flowers were absolutely GORGEOUS! Everyone said it was the most beautiful wedding they'd ever attended (and I'm sure everyone is told this about their wedding) but I really believe it about ours. The facility itself is beautiful and then to add beautiful flowers and romantic candles everywhere it was made even better!
Also, my husband and I were taken wonderful care of the day of. The waitstaff and coordinator were very attentive and made sure we able to enjoy our wedding; we even got to eat something!
We communicated primarily through emails and Janice was always very good at responding promptly. I always felt like she was there to take care of whatever we needed or answer any questions! Read less
Services Used: Catering, Flowers, Wedding Planning, Rentals & Photobooths, Wedding Venue
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Sarah Long
Wedding:
5/15/2009
2.7/5.0
The best attribute to Chapelle is the beautiful building. I was sold as soon as I walked in that place, however, I wish we would have married somewhere else. I felt that Janice was very attentive my first initial meeting because she wanted a deposit. Once we put that down, things went down hill from there. We never received a written, signed contract stating what our wedding included. Just a sloppy email, with the wrong price we had discussed every time. Janice states that the email is your contract, but we would have liked something more professional. When the wedding was getting closer, my dad and I wanted to have another meeting with her to discuss guest numbers and food, her response to my email asking for a time we could come in said "I am only available for 1 hour at 2, don't be late!" We thought it was extremely rude that she added "don't be late" considering we had only met with her once (and were not late) and the amount we were paying her. The day of the rehearsal, I was humiliated when I was asked in front of all my family and wedding party what my name was. How could they not know the Bride's name? Then they thought I was marrying Bill, my dads name. My husbands name is Ben. That was embarrassing. The day of the wedding everything looked beautiful. Janice made all of the flowers, and they were perfect. I was told that I would have the BUILDING all day to get ready. This was the case, until 5 o'clock when over 20 people came in for their rehearsal for the wedding the next night. My rose petals were already on the floor, and they were walking up and down the isle with only two hours until my wedding. That put a lot of stress on me trying to decorate and get ready. My wedding was on a friday, and that rehearsal could have been held thursday before or after mine, or around noon on the day of my wedding. Not 2 hours prior! In previous defense comments made by Chapelle they state that the bride can have up to 4 hours I believe. They told me all day, but this would have been more clear if we had received a contract liked we asked. The lady that was in charge of our ceremony did not know much about it. We gave her a clear outline of the music and when the bridesmaids go down. She sent one of my bridesmaids down the aisle way before she was supposed to go (during a prayer actually) and my bridesmaid knew it was wrong, but listened to the lady in charge. At the end of the ceremony when we were pronounced, she was supposed to push play to a song we would exit to. I double checked over and over with her on when to do it and if she was ok with it, because I had someone else who would have done it so that she would not be overwhelmed. She insisted she could do it. We stood there waiting on the music to play and nothing. I was not until we were out of the sanctuary already embarrassed that she remembered to play the music. A lot of these complaints are small and petty when you look at the bigger picture, but I could continue through the reception, and that is why I am writing this review. This is the first wedding my family and I had ever planned, and Janice and Chapelle just made things difficult. When we got back from our honeymoon, my brother in law told us that he went to ask one of the employees something in Janice's office after the wedding, that whoever came to the door saw him, and immediately shut it in his face. My family deserves better than that and therefore; The food was amazing, the flowers were beautiful, but I would not recommend Chapelle to anyone.
The best attribute to Chapelle is the beautiful building. I was sold as soon as I walked in that place, however, I wish we Read more...
The best attribute to Chapelle is the beautiful building. I was sold as soon as I walked in that place, however, I wish we would have married somewhere else. I felt that Janice was very attentive my first initial meeting because she wanted a deposit. Once we put that down, things went down hill from there. We never received a written, signed contract stating what our wedding included. Just a sloppy email, with the wrong price we had discussed every time. Janice states that the email is your contract, but we would have liked something more professional. When the wedding was getting closer, my dad and I wanted to have another meeting with her to discuss guest numbers and food, her response to my email asking for a time we could come in said "I am only available for 1 hour at 2, don't be late!" We thought it was extremely rude that she added "don't be late" considering we had only met with her once (and were not late) and the amount we were paying her. The day of the rehearsal, I was humiliated when I was asked in front of all my family and wedding party what my name was. How could they not know the Bride's name? Then they thought I was marrying Bill, my dads name. My husbands name is Ben. That was embarrassing. The day of the wedding everything looked beautiful. Janice made all of the flowers, and they were perfect. I was told that I would have the BUILDING all day to get ready. This was the case, until 5 o'clock when over 20 people came in for their rehearsal for the wedding the next night. My rose petals were already on the floor, and they were walking up and down the isle with only two hours until my wedding. That put a lot of stress on me trying to decorate and get ready. My wedding was on a friday, and that rehearsal could have been held thursday before or after mine, or around noon on the day of my wedding. Not 2 hours prior! In previous defense comments made by Chapelle they state that the bride can have up to 4 hours I believe. They told me all day, but this would have been more clear if we had received a contract liked we asked. The lady that was in charge of our ceremony did not know much about it. We gave her a clear outline of the music and when the bridesmaids go down. She sent one of my bridesmaids down the aisle way before she was supposed to go (during a prayer actually) and my bridesmaid knew it was wrong, but listened to the lady in charge. At the end of the ceremony when we were pronounced, she was supposed to push play to a song we would exit to. I double checked over and over with her on when to do it and if she was ok with it, because I had someone else who would have done it so that she would not be overwhelmed. She insisted she could do it. We stood there waiting on the music to play and nothing. I was not until we were out of the sanctuary already embarrassed that she remembered to play the music. A lot of these complaints are small and petty when you look at the bigger picture, but I could continue through the reception, and that is why I am writing this review. This is the first wedding my family and I had ever planned, and Janice and Chapelle just made things difficult. When we got back from our honeymoon, my brother in law told us that he went to ask one of the employees something in Janice's office after the wedding, that whoever came to the door saw him, and immediately shut it in his face. My family deserves better than that and therefore; The food was amazing, the flowers were beautiful, but I would not recommend Chapelle to anyone. Read less
Services Used: Wedding Venue
Chapelle des Fleurs responded with the following comments:

It is very hard when you read something negative about a wedding at my place. With 125 brides a year some people are just not ever pleased no matter what you do. Friday brides are told from the very beginning that saturday brides will have their rehearsal at 5:00 or earlier the day of the wedding. The chapel is set up so we can get everything done before saturdays guests arrive. The petals down the SIDES of the aisle are replenishished. No one can walk down the sides of the aisle because we have glass cylinders on the floor at every other pew. Clients can meet with me as many times as they need to. The day Sarah chose was a hectic day and I was on time constraints. I was not rude in any way and she could have met with me at a different time.....I don't know what the previous defense statements comment is about. We call contracts proposals and are sent after every meeting. Sarah did not opt for multiple meetings. After the last meeting, as is our policy, contract was emailed (most peoples preferred way of dealing with things). Sarah never looked or responded to that email. If there was a name mispelled on it she should have caught it. Clients are required to hire someone or have a friend play their own music. There is no way our wedding coordinator sent someone down the aisle during a prayer. No one in service at Chapelle would have shut a door in a client's face. Funny to me that if the food was amazing and the flowers were beautiful you wouldn't recommend a facility over the things Sarah described.
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kg
Wedding:
2/14/2009
3.0/5.0
Janice is difficult to get a hold of and is not very flexible, however she really came through for the day of the wedding and made everything beautiful.
Janice is difficult to get a hold of and is not very flexible, however she really came through for the day of the wedding Read more...
Janice is difficult to get a hold of and is not very flexible, however she really came through for the day of the wedding and made everything beautiful. Read less
Services Used: Flowers
Chapelle des Fleurs responded with the following comments:

All Brides are told before they put a deposit down at Chapelle that Janice is available from 10 to 5 monday thru thursday. She does all the flowers for her weddings and it takes all day Friday and Saturday to get them done. She works 80 hours almost every week and evening appointments are just not available. We do 120+ weddings every year and only one or two complaints about Janice's schedule so it seems that its more important to most brides that Janice do their weddings and a beautiful job rather than be able to meet in the evening........
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Dwayne
Wedding:
1/31/2009
3.6/5.0
The venue was very nice, well decorated, beautifully done. The food was excellent and well presented. We had a Scottish wedding, and they accomodated the bagpiper very well. The only complaint was with our coordinator on the weekend of the wedding. She was very pushy, rude or insulting at times, and seemed to have little regard for the feelings and opinions of the wedding party. Each suggestion made by the bride, parent of the bride, or groom was met with the attitude of putting her out by not following her rules. Once we decided to do things the way we wanted and just let her follow us the whole event went much more smoothly. There were some minor issues with service prior to the ceremony within the family, but it was taken care of. The inside and outside areas are fantastic for photos. Overall they run a nice ceremony and reception.
The venue was very nice, well decorated, beautifully done. The food was excellent and well presented. We had a Scottish Read more...
The venue was very nice, well decorated, beautifully done. The food was excellent and well presented. We had a Scottish wedding, and they accomodated the bagpiper very well. The only complaint was with our coordinator on the weekend of the wedding. She was very pushy, rude or insulting at times, and seemed to have little regard for the feelings and opinions of the wedding party. Each suggestion made by the bride, parent of the bride, or groom was met with the attitude of putting her out by not following her rules. Once we decided to do things the way we wanted and just let her follow us the whole event went much more smoothly. There were some minor issues with service prior to the ceremony within the family, but it was taken care of. The inside and outside areas are fantastic for photos. Overall they run a nice ceremony and reception. Read less
Services Used: Catering, Wedding Planning, Wedding Venue
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Bethanie
Wedding:
1/31/2009
3.2/5.0
My main complaint is that it was hard to get ahold of Janice when I needed to..When we first signed up I felt that Janice was sincere and genuine which turned out to be true. The place was gorgeous!!! The Food was delicious!!! I would reccommend this place I would just let people know that they need to communicate via e-mail and disregard the wedding coordinator that helps out on the day of the wedding. She is very pushy and does not really care about what the bride and groom want. The other major complaint is that they were showing the place to potential customers up until guests were starting to arrive.
My main complaint is that it was hard to get ahold of Janice when I needed to..When we first signed up I felt that Janice Read more...
My main complaint is that it was hard to get ahold of Janice when I needed to..When we first signed up I felt that Janice was sincere and genuine which turned out to be true. The place was gorgeous!!! The Food was delicious!!! I would reccommend this place I would just let people know that they need to communicate via e-mail and disregard the wedding coordinator that helps out on the day of the wedding. She is very pushy and does not really care about what the bride and groom want. The other major complaint is that they were showing the place to potential customers up until guests were starting to arrive. Read less
Services Used: Wedding Venue
Chapelle des Fleurs responded with the following comments:

the event coordinator for Bethanie's wedding was removed shortly after her wedding. The staff we have in place totally waits on the wedding party and we have had no complaints! We allow brides to come see a wedding set up until 3 hours before a wedding. It is just not true that our guests disrupt any wedding. This bride also came on saturdays to view other weddings......;
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Mary
Wedding:
12/31/2008
5.0/5.0
Janice and her staff at Chapelle des Fleurs did an outstanding job on our wedding! We had guests from out of the country and to be able to have such an elegant setting for both the ceremony AND the reception in ONE was a life saver!! You really get the most for your money at this venue. It's a one stop shop, which makes the whole process so much easier! Janice was extremely patient and I appreciated her prompt responses through e-mail. She also gave great advice and view points. The food and flowers were a HIT with all the guests!(and us of course!). Janice and her staff were very accommodating and professional throughout the whole process. I would highly recommend this to anyone!
Janice and her staff at Chapelle des Fleurs did an outstanding job on our wedding! We had guests from out of the country Read more...
Janice and her staff at Chapelle des Fleurs did an outstanding job on our wedding! We had guests from out of the country and to be able to have such an elegant setting for both the ceremony AND the reception in ONE was a life saver!! You really get the most for your money at this venue. It's a one stop shop, which makes the whole process so much easier! Janice was extremely patient and I appreciated her prompt responses through e-mail. She also gave great advice and view points. The food and flowers were a HIT with all the guests!(and us of course!). Janice and her staff were very accommodating and professional throughout the whole process. I would highly recommend this to anyone! Read less
Services Used: Wedding Venue
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Allison
Wedding:
11/7/2008
5.0/5.0
This is the most gorgeous venue for weddings/receptions. It is so so so much classier than other all-in-ones. Janice is a pleasure to work with, knows what she's doing, and makes the most beautiful flower arrangements you could ever imagine. If you looking to have a stress-free, perfect wedding, get the Emerald package with Janice. You won't regret it.
This is the most gorgeous venue for weddings/receptions. It is so so so much classier than other all-in-ones. Janice is a Read more...
This is the most gorgeous venue for weddings/receptions. It is so so so much classier than other all-in-ones. Janice is a pleasure to work with, knows what she's doing, and makes the most beautiful flower arrangements you could ever imagine. If you looking to have a stress-free, perfect wedding, get the Emerald package with Janice. You won't regret it. Read less
Services Used: Catering, Flowers, Wedding Venue
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sowen
Wedding:
5/24/2008
3.9/5.0
It was a great place and they inculded almost everything which made the wedding easier to plan because it was all in one place. The only real complaint I had is the day of the wedding, they didn't allow the groom/groomsmen to come play in their room until a couple of hours before the wedding, and my husband wanted pizza as his lunch with the guys and they supplied 3 pizzas for about 10 or so guys. They ran out pretty quick, and he wasn't happy about that.
It was a great place and they inculded almost everything which made the wedding easier to plan because it was all in one Read more...
It was a great place and they inculded almost everything which made the wedding easier to plan because it was all in one place. The only real complaint I had is the day of the wedding, they didn't allow the groom/groomsmen to come play in their room until a couple of hours before the wedding, and my husband wanted pizza as his lunch with the guys and they supplied 3 pizzas for about 10 or so guys. They ran out pretty quick, and he wasn't happy about that. Read less
Services Used: Wedding Venue
Chapelle des Fleurs responded with the following comments:

The package they picked included a grooms snack - 2 pieces of pizza per person is a snack. The guys are allowed to come in 3 hours before the wedding. they eat their snack, get dressed shoot some pool or darts and then its time for pictures. The girls get to spend all day at Chapelle but guys don't want to be here that long and are told their snack is not a meal! They eat dinner 3 hours after their snack.............
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bubbleup00
Wedding:
6/24/2006
5.0/5.0
An absolutely gorgeous facility in Flower Mound. The staff is awesome and very accommodating! And they can do it all for you... from planning, to flowers, to catering. Or you can just rent out the facility and get your own vendors. The food was great (what little I got to eat of it!) and Janice did a wonderful job with the flowers. They did everything they could to make sure this high-strung bride was calm, cool, and collected on her big day!
An absolutely gorgeous facility in Flower Mound. The staff is awesome and very accommodating! And they can do it all for Read more...
An absolutely gorgeous facility in Flower Mound. The staff is awesome and very accommodating! And they can do it all for you... from planning, to flowers, to catering. Or you can just rent out the facility and get your own vendors. The food was great (what little I got to eat of it!) and Janice did a wonderful job with the flowers. They did everything they could to make sure this high-strung bride was calm, cool, and collected on her big day! Read less
Services Used: Catering, Flowers, Wedding Planning, Wedding Venue

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2701 Corporate Drive, Flower Mound, TX 75028 See On Map
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