130x130_sq_1227247262906-30fx

Charles Fretzin Photography

Burbank , CA
EMAIL US
EMAIL US

LOCATION

3607 W. Magnolia Blvd. SuiteH
Burbank, CA US 91505 (map)
Please let this vendor know that you found them on the WeddingWire Network.
Photography

INFO FOR PHOTOGRAPHY

What primary photographic style do you identify with?
Contemporary, Photojournalism, Portraiture, Traditional / Posed
What do your packages include?
Albums, Digital Files, Flush Mount, High Resolution Images, Prints, Proof CD of All Images
Do you have liability insurance?
Yes

REVIEWS

2.9
out of 5.0
3.2/5.0
2.5/5.0
2.8/5.0
3.0/5.0
2.8/5.0
Sort by
Wwnetwork-128
Anonymous
Wedding:
1+ year ago
0.8/5.0
do not use him!!!
we paid him $3000 over a year ago and he still has not completed his contract and he won't return phone calls or emails.
we never got the three photo albums and the two enlargements we paid for. he lost his membership with pictage and lost our order.
this has been a nightmare and we don't know how to get our money back.
do not...do not...do not...use charles fretzin!!!!!!
do not use him!!!
we paid him $3000 over a year ago and he still has not completed his contract and he won't return Read more...
do not use him!!!
we paid him $3000 over a year ago and he still has not completed his contract and he won't return phone calls or emails.
we never got the three photo albums and the two enlargements we paid for. he lost his membership with pictage and lost our order.
this has been a nightmare and we don't know how to get our money back.
do not...do not...do not...use charles fretzin!!!!!! Read less
Services Used: Photography
Default-vendor-profile-pic
isha
Wedding:
4/29/2012
0.0/5.0
BRIDES BEWARE!!!!! PLEASE PLEASE PLEASE take this review very seriously because i wish i would have listened to the other people on this site. This man is a complete crook. First of all when you meet him he is very desperate for money and will quote you a price and then when you leave because its "OUT YOUR BUDGET" he will call and email you everyday and go down on the prize more and more until you say OMG THATS A GREAT DEAL....and ask for a contract. After you ask for a contract we will forget everything he said and when you get it in the mail things are missing and the price is not the same. When you call him about it he still forgets until you show him the initial contract he wrote up on your first consultation with the higher price. We asked for a beach engagement session and was told NO!!! We live in california and the day we did the shoot it was beautiful outside...Early march but he told us that he doesnt do beach shoots around this time...WTF!!! The shoot was horrible....he gives little or no direction.....eyes closed in more than half of the shoots....and just plain bad bad bad. Thank god we won another full package somewhere else and contacted him to say we were not going to use him for photo only video and since that email he has taken down the engagement photos and has ignored all my phone calls and emails. Our wedding day is coming up april 29 2012 and we now have had to search for another company who we were going to use initially but charles was giving us such a great full package that we choose to go with him. Now we are trying to get our 500 deposit back and he continues to ignore all communication from us. He is very unprofessional, a liar, lazy, inconsiderate, and frankly he should be out of business and banned from doing this to anyone else. We are now back with Elena from MAGIC WEDDING PHOTO iwho is also on this site and has only one bad review since like 2007. Check her out if you live in california and she will hook you up!!! As for this SOB i really hope that this review will help all you bride pick someone else and not watse yout time on this guy. He will do the same thing to you if not worst. DO NOT I REPEAT DO NOT DO BUSNIESS WITH THIS MAN NO MATTER HOW GOOD OF A DEAL HE QUOTES YOU. We got a deal really too good to be true and thank god we caught it before we gave more money and used him to screw up our wedding day. There are alot of great companies out there so dont waste your time here!!! We ae so angry and hope this will be settled soon.
BRIDES BEWARE!!!!! PLEASE PLEASE PLEASE take this review very seriously because i wish i would have listened to the other Read more...
BRIDES BEWARE!!!!! PLEASE PLEASE PLEASE take this review very seriously because i wish i would have listened to the other people on this site. This man is a complete crook. First of all when you meet him he is very desperate for money and will quote you a price and then when you leave because its "OUT YOUR BUDGET" he will call and email you everyday and go down on the prize more and more until you say OMG THATS A GREAT DEAL....and ask for a contract. After you ask for a contract we will forget everything he said and when you get it in the mail things are missing and the price is not the same. When you call him about it he still forgets until you show him the initial contract he wrote up on your first consultation with the higher price. We asked for a beach engagement session and was told NO!!! We live in california and the day we did the shoot it was beautiful outside...Early march but he told us that he doesnt do beach shoots around this time...WTF!!! The shoot was horrible....he gives little or no direction.....eyes closed in more than half of the shoots....and just plain bad bad bad. Thank god we won another full package somewhere else and contacted him to say we were not going to use him for photo only video and since that email he has taken down the engagement photos and has ignored all my phone calls and emails. Our wedding day is coming up april 29 2012 and we now have had to search for another company who we were going to use initially but charles was giving us such a great full package that we choose to go with him. Now we are trying to get our 500 deposit back and he continues to ignore all communication from us. He is very unprofessional, a liar, lazy, inconsiderate, and frankly he should be out of business and banned from doing this to anyone else. We are now back with Elena from MAGIC WEDDING PHOTO iwho is also on this site and has only one bad review since like 2007. Check her out if you live in california and she will hook you up!!! As for this SOB i really hope that this review will help all you bride pick someone else and not watse yout time on this guy. He will do the same thing to you if not worst. DO NOT I REPEAT DO NOT DO BUSNIESS WITH THIS MAN NO MATTER HOW GOOD OF A DEAL HE QUOTES YOU. We got a deal really too good to be true and thank god we caught it before we gave more money and used him to screw up our wedding day. There are alot of great companies out there so dont waste your time here!!! We ae so angry and hope this will be settled soon. Read less
Services Used: Invitations
130x130_sq_1298939344039-dsc00464
ashley
Wedding:
4/27/2012
5.0/5.0
Charles was great. We got an amazing deal and love the pictures. Our engagement session was awesome and he with his assistant were great in capturing all of the best moments of our special day. Thanks again
Charles was great. We got an amazing deal and love the pictures. Our engagement session was awesome and he with his Read more...
Charles was great. We got an amazing deal and love the pictures. Our engagement session was awesome and he with his assistant were great in capturing all of the best moments of our special day. Thanks again Read less
Services Used: Photography
Default-vendor-profile-pic
carol
Wedding:
6/24/2011
0.0/5.0
I am very very unhappy with Charles Fretzin. All he cares about is the money and eating at the reception. He was a horrible photographer he was lazy and and expect my husband and i to do evrything while shooting the pictures. he wasnt creative he didnt try to help us out with posing. After all those years of photography experience thats the least he could do right! well getting our photographs after the wedding took 7 months just to turn out horrible and he avaided any contact with us, he dropped off albums at some ramdom place and expected us to pick them up, when we did he wasnt there. What kind of proffesionalism is that?? The pictures were not photoshoped like he said they would and they were not the ones i had previously chosen. It seemed like he had just ramdomly selected them. He made my wedding pictures a disaster. I DONT RECOMMEND THIS GUY!!! STAY AWAY!!! HORRIBLE SERVICE!
I am very very unhappy with Charles Fretzin. All he cares about is the money and eating at the reception. He was a Read more...
I am very very unhappy with Charles Fretzin. All he cares about is the money and eating at the reception. He was a horrible photographer he was lazy and and expect my husband and i to do evrything while shooting the pictures. he wasnt creative he didnt try to help us out with posing. After all those years of photography experience thats the least he could do right! well getting our photographs after the wedding took 7 months just to turn out horrible and he avaided any contact with us, he dropped off albums at some ramdom place and expected us to pick them up, when we did he wasnt there. What kind of proffesionalism is that?? The pictures were not photoshoped like he said they would and they were not the ones i had previously chosen. It seemed like he had just ramdomly selected them. He made my wedding pictures a disaster. I DONT RECOMMEND THIS GUY!!! STAY AWAY!!! HORRIBLE SERVICE! Read less
Services Used: Photography
Wwnetwork-128
Inez
Wedding:
1/16/2011
1.8/5.0
Let me begin by saying that the pictures Charles took were beautiful. He does beautiful work the big BUT in this statement is that once the wedding is over he is done with you. After six months and all the work on my part in keeping track of our package we finally got our pictures. He could care less once you've paid him and the wedding is over to get you your photos. All communication between us was on my part, I had to email and call him. He never emailed me even to let me know that our pictures were posted online. Also, he would give me a due date as to when I would receive a part of my package but when it didn't arrive and I contacted him, he had the nerve to be annoyed.
He finally got a move on with our package after we filed a complaint with the Better Business Bureau. Only then, did he take the initiative to call and let us know that our album was finished.
Your wedding will be stressful enough, save yourself the added stress after your wedding by finding a different photographer.
Let me begin by saying that the pictures Charles took were beautiful. He does beautiful work the big BUT in this statement Read more...
Let me begin by saying that the pictures Charles took were beautiful. He does beautiful work the big BUT in this statement is that once the wedding is over he is done with you. After six months and all the work on my part in keeping track of our package we finally got our pictures. He could care less once you've paid him and the wedding is over to get you your photos. All communication between us was on my part, I had to email and call him. He never emailed me even to let me know that our pictures were posted online. Also, he would give me a due date as to when I would receive a part of my package but when it didn't arrive and I contacted him, he had the nerve to be annoyed.
He finally got a move on with our package after we filed a complaint with the Better Business Bureau. Only then, did he take the initiative to call and let us know that our album was finished.
Your wedding will be stressful enough, save yourself the added stress after your wedding by finding a different photographer. Read less
Services Used: Photography
Default-vendor-profile-pic
Anonymous
Wedding:
2+ years ago
4.0/5.0
The photographer were great to work with but he is very hard to get a hold of. Hope to see my images by this weekend, it's been a week since the wedding.
The photographer were great to work with but he is very hard to get a hold of. Hope to see my images by this weekend, it's Read more...
The photographer were great to work with but he is very hard to get a hold of. Hope to see my images by this weekend, it's been a week since the wedding. Read less
Services Used: Photography
Wwnetwork-128
Cecilia
Wedding:
5/14/2010
5.0/5.0
Charles and his assistant were awesome! My pix were beautiful! It's amazing the beauty and love moments he was able to capture with the pictures. He was easy to get along and very sweet! He checked in with me the week and and gave me tips! And assured me that the day was going to be fabulous. I got my CD with pix 3 weeks later!!!! He was fast! I didn't expect to get my pix so soon!!! He was amazing to work with and I would highly recommend him!
Charles and his assistant were awesome! My pix were beautiful! It's amazing the beauty and love moments he was able to Read more...
Charles and his assistant were awesome! My pix were beautiful! It's amazing the beauty and love moments he was able to capture with the pictures. He was easy to get along and very sweet! He checked in with me the week and and gave me tips! And assured me that the day was going to be fabulous. I got my CD with pix 3 weeks later!!!! He was fast! I didn't expect to get my pix so soon!!! He was amazing to work with and I would highly recommend him! Read less
Services Used: Photography
Default-vendor-profile-pic
Judith Heredia
Wedding:
3/13/2010
4.6/5.0
The engagement photos were great with just Charles taking pictures and getting to know your photographer. On day of wedding, we had two photographers and was a bit confusing, which camera to look at. I recommend to have two photographers, however, to make sure you know which camera to look at so this way, you have more nice pictures to look at. All photographers were dressed nice for the wedding and the cost was very fair.
The engagement photos were great with just Charles taking pictures and getting to know your photographer. On day of Read more...
The engagement photos were great with just Charles taking pictures and getting to know your photographer. On day of wedding, we had two photographers and was a bit confusing, which camera to look at. I recommend to have two photographers, however, to make sure you know which camera to look at so this way, you have more nice pictures to look at. All photographers were dressed nice for the wedding and the cost was very fair. Read less
Services Used: Photography
130x130_sq_1249529340318-img2162
Olivia
Wedding:
12/6/2009
3.8/5.0
ok
ok
Services Used: Photography
Wwnetwork-128
S.
Wedding:
11/14/2009
1.6/5.0
My wife and I booked Fretzin Photography for our wedding after attending a bridal show. We were impressed by the products and were pleased by the friendly staff. Ultimately we are pleased with our products but getting to that point was a struggle.

Let's start with the good: Videography
Our Blu Ray of the event looks great. Chris, the videographer managed to consolidate 14 hours of film into a few hours of the best moments of the day, we even enjoyed the music selection.

...and now the not so good: Photography
Charles is friendly enough at first but don't expect too much after you pay him. I realize that business is business and money is important however Charles seems desperate for payment which could suck all the fun out of the whole process. He even made us pay for his parking at our engagement session as well as our wedding day! He kept saying "it's in your contract" ...very tacky. Seems like with a $4,000 price tag, 5 bucks shouldn't be to much for him to cover for parking. He alone offered almost no direction at our engagement session leaving us to choose 90% of the poses, the pictures were awful. Regina his assistant photographer is actually friendly and thank goodness she was there on the wedding day to offer direction otherwise the wedding pictures probably would have been awful as well. We paid more than half the balance prior to the event and had 60 days after to pay the final balance however Charles refused to post our pictures online for us and our guests to even view until the full balance was paid even though we already paid for more than half! Our album looks great but only because I had to oversee every single detail. Rachel the album designer is not even in the State of California so don't expect a hands on experience. Also, don't expect to request personal touches without paying an extra arm & leg. I had requested some editing on one photo and what I got from her would make even an entry level graphic design student ashamed. I ended up having to take the photo to a professional to get the effect we wanted. If for some reason you decide to book you're probably better off taking your photos to an independent expert to design your album.
My wife and I booked Fretzin Photography for our wedding after attending a bridal show. We were impressed by the products Read more...
My wife and I booked Fretzin Photography for our wedding after attending a bridal show. We were impressed by the products and were pleased by the friendly staff. Ultimately we are pleased with our products but getting to that point was a struggle.

Let's start with the good: Videography
Our Blu Ray of the event looks great. Chris, the videographer managed to consolidate 14 hours of film into a few hours of the best moments of the day, we even enjoyed the music selection.

...and now the not so good: Photography
Charles is friendly enough at first but don't expect too much after you pay him. I realize that business is business and money is important however Charles seems desperate for payment which could suck all the fun out of the whole process. He even made us pay for his parking at our engagement session as well as our wedding day! He kept saying "it's in your contract" ...very tacky. Seems like with a $4,000 price tag, 5 bucks shouldn't be to much for him to cover for parking. He alone offered almost no direction at our engagement session leaving us to choose 90% of the poses, the pictures were awful. Regina his assistant photographer is actually friendly and thank goodness she was there on the wedding day to offer direction otherwise the wedding pictures probably would have been awful as well. We paid more than half the balance prior to the event and had 60 days after to pay the final balance however Charles refused to post our pictures online for us and our guests to even view until the full balance was paid even though we already paid for more than half! Our album looks great but only because I had to oversee every single detail. Rachel the album designer is not even in the State of California so don't expect a hands on experience. Also, don't expect to request personal touches without paying an extra arm & leg. I had requested some editing on one photo and what I got from her would make even an entry level graphic design student ashamed. I ended up having to take the photo to a professional to get the effect we wanted. If for some reason you decide to book you're probably better off taking your photos to an independent expert to design your album. Read less
Services Used: Photography
Default-vendor-profile-pic
Alyson
Wedding:
9/29/2007
4.4/5.0
The pictures came out beautiful! He is sometimes slow at getting back to you, but it was definitely worth the money.
The pictures came out beautiful! He is sometimes slow at getting back to you, but it was definitely worth the money.
The pictures came out beautiful! He is sometimes slow at getting back to you, but it was definitely worth the money. Read less
Services Used: Photography
Default-vendor-profile-pic
happypopoki
Wedding:
4/8/2006
3.5/5.0
Charles' forte is in photo journalism. So his impromtu photos are better than "traditional" photos.
Charles' forte is in photo journalism. So his impromtu photos are better than "traditional" photos.
Charles' forte is in photo journalism. So his impromtu photos are better than "traditional" photos. Read less
Services Used: Photography

MAP

 
3607 W. Magnolia Blvd. SuiteH, Burbank, CA 91505 See On Map
Thanks for visiting the vendor listing for Charles Fretzin Photography
Please let this vendor know that you found them on the WeddingWire Network.
Ww_logo
 
220x220_1227247262906-30fx