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Charter Bus R US, INC

Falls Church , VA
CONTACT US
CONTACT US

LOCATION

5695 Columbia Pike, suite: 201
Falls Church, VA US 22041 (map)

PHONE

703-417-9193

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.
Transportation

INFO FOR TRANSPORTATION

What types of cars do you have in your fleet?
Limousine - SUV, Limousine - Standard, Limousine - Stretch, Motor Coach, Sedan, Shuttle, Van
Do you offer special types of transportation?
Jet
Do you have liability insurance?
Yes

REVIEWS

2.6
out of 5.0
2.2/5.0
2.7/5.0
2.7/5.0
2.8/5.0
2.7/5.0
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Ximena
Wedding:
10/22/2011
0.0/5.0
THIS COMPANY IS NOT WORTH THE SAVINGS! DON'T DO IT! It was literally impossible to reach them the month before the event. Fortunately, they contacted me for payment (it had already been paid in full...keep your paypal invoices). the lady reassured me we were on track. following my beautiful wedding ceremony, i was informed the limo driver refused to take us to the reception. WTF? the driver didn't think it was on the itinerary. fortunately, i had this woman's contact information and called her (unpleasant interruption of newlywed merriment). she got the driver to take us, so i guess it worked out. this company is so unprofessional, i would not hire them again in a million years.
THIS COMPANY IS NOT WORTH THE SAVINGS! DON'T DO IT! It was literally impossible to reach them the month before the event. Read more...
THIS COMPANY IS NOT WORTH THE SAVINGS! DON'T DO IT! It was literally impossible to reach them the month before the event. Fortunately, they contacted me for payment (it had already been paid in full...keep your paypal invoices). the lady reassured me we were on track. following my beautiful wedding ceremony, i was informed the limo driver refused to take us to the reception. WTF? the driver didn't think it was on the itinerary. fortunately, i had this woman's contact information and called her (unpleasant interruption of newlywed merriment). she got the driver to take us, so i guess it worked out. this company is so unprofessional, i would not hire them again in a million years. Read less
Services Used: Transportation
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bwaysh
Wedding:
9/24/2011
2.5/5.0
No problem with the pick up or drop off.
However the bus did go the wrong way on the way home, not a huge problem.
The big problem is that my credit card was charged twice in the amount of
1552.50. My date of service was Sept. 24, 2011 and I have called several times for the credit and as of 10/11/2011 I have not received it.
The acct. dept (Banni) flat out told me she credited my acct. and sent me an
email, still no credit or email. I have filed a fraud case with Bank of America.
Would I use this service again NO!!!!
No problem with the pick up or drop off.
However the bus did go the wrong way on the way home, not a huge Read more...
No problem with the pick up or drop off.
However the bus did go the wrong way on the way home, not a huge problem.
The big problem is that my credit card was charged twice in the amount of
1552.50. My date of service was Sept. 24, 2011 and I have called several times for the credit and as of 10/11/2011 I have not received it.
The acct. dept (Banni) flat out told me she credited my acct. and sent me an
email, still no credit or email. I have filed a fraud case with Bank of America.
Would I use this service again NO!!!! Read less
Services Used: Transportation
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Dana
Wedding:
9/24/2011
0.0/5.0
This was a HORRIFIC experience in every way. They nearly tipped over WITH ALL OUR TERRIFIED GUESTS on board. the guests begged to get off the bus before the driver finally let them after going off the road and into a neighbors yard at the venue. they did extensive damage to the lawn and refuse to pay or respond in any way to us or the BBB.

the driver also locked herself out of the bus forcing my father to leave the wedding to get her a ladder. a tow truck got the bus our of the neighbors yard (which they still refuse to pay for) and broke down 3+ times on the way home. They would no stop at our first hotel and the guests has to cross a freeway and walk 1/4 mile home in the rain.

they were HORRIBLE in every way and we are still trying to deal them legally as there is financial repercussions of their negligence and breach of contract. HORRIBLE HORRIBLE HORRIBLE.
This was a HORRIFIC experience in every way. They nearly tipped over WITH ALL OUR TERRIFIED GUESTS on board. the guests Read more...
This was a HORRIFIC experience in every way. They nearly tipped over WITH ALL OUR TERRIFIED GUESTS on board. the guests begged to get off the bus before the driver finally let them after going off the road and into a neighbors yard at the venue. they did extensive damage to the lawn and refuse to pay or respond in any way to us or the BBB.

the driver also locked herself out of the bus forcing my father to leave the wedding to get her a ladder. a tow truck got the bus our of the neighbors yard (which they still refuse to pay for) and broke down 3+ times on the way home. They would no stop at our first hotel and the guests has to cross a freeway and walk 1/4 mile home in the rain.

they were HORRIBLE in every way and we are still trying to deal them legally as there is financial repercussions of their negligence and breach of contract. HORRIBLE HORRIBLE HORRIBLE. Read less
Services Used: Transportation
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Anonymous
Wedding:
2+ years ago
5.0/5.0
Charter Bus R Us got our relatives from the hotel to the venue in a timely manner. The bus was clean and the drivers were very respectful and helped some of our elderly relatives get off the bus. The price can't be beat and everyone we talked to was extremely helpful and considerate. It really helped put my mind at ease knowing that our relatives would be safely transported to our venue! Thank you so much Charter Bus R Us!
Charter Bus R Us got our relatives from the hotel to the venue in a timely manner. The bus was clean and the drivers were Read more...
Charter Bus R Us got our relatives from the hotel to the venue in a timely manner. The bus was clean and the drivers were very respectful and helped some of our elderly relatives get off the bus. The price can't be beat and everyone we talked to was extremely helpful and considerate. It really helped put my mind at ease knowing that our relatives would be safely transported to our venue! Thank you so much Charter Bus R Us! Read less
Services Used: Transportation
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Arianna
Wedding:
2/14/2011
5.0/5.0
Charter Bus R Us gave us the best price for transportation for our wedding. They did a fantastic job and they were very eager to help us and made the entire process hassle free. Every time I called I got an answer and everyone there. The vehicles were air conditioned, clean and very comfortable. The driver showed up early at the end of our wedding to take my husband and I away and reassured us we could take our time and there was no rush. I definitely recommend Charter Bus R Us, they are professional, understanding, worry-free and extremely nice! Thank you so much!
Charter Bus R Us gave us the best price for transportation for our wedding. They did a fantastic job and they were very Read more...
Charter Bus R Us gave us the best price for transportation for our wedding. They did a fantastic job and they were very eager to help us and made the entire process hassle free. Every time I called I got an answer and everyone there. The vehicles were air conditioned, clean and very comfortable. The driver showed up early at the end of our wedding to take my husband and I away and reassured us we could take our time and there was no rush. I definitely recommend Charter Bus R Us, they are professional, understanding, worry-free and extremely nice! Thank you so much! Read less
Services Used: Transportation
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ERIN
Wedding:
9/26/2010
3.2/5.0
I found Charter Bus R Us on limos.com and they contacted me with a competitive price. I was pleased with the initial contact made through their office and their previous reviews were good, so I decided to move forward with booking their large charter bus for our guests (for both pick up and return) from 1:30pm to 10:00pm. Well... turns out it wasn't so great. I was told by multiple guests who opted to ride the bus the next day or so- that the ride back wasn't very pleasant. Unfortunately, the bathroom on the bus wasn't working properly, and one of our guests was feeling a bit queasy. The bus driver blatantly refused to pull over or unlock the bathroom for her despite the fact that she told him she would be sick stating that he had somewhere to be by 9:45pm (again- i rented the bus until 10pm, so that was upsetting). In addition, a guest that had left her car on route to the drop off point requested to be dropped off and he again refused. After some convincing, he pulled to the side of the main road and made her walk to her car from a ways off... at night. To top off the evening, he made threats to the guests on board regarding any trash left behind as they exited. Although I was pleased with my initial interactions, I'm extremely displeased and disheartened with the driver provided and the fact that my family and friends had to deal with someone so unprofessional and rude.
I found Charter Bus R Us on limos.com and they contacted me with a competitive price. I was pleased with the initial Read more...
I found Charter Bus R Us on limos.com and they contacted me with a competitive price. I was pleased with the initial contact made through their office and their previous reviews were good, so I decided to move forward with booking their large charter bus for our guests (for both pick up and return) from 1:30pm to 10:00pm. Well... turns out it wasn't so great. I was told by multiple guests who opted to ride the bus the next day or so- that the ride back wasn't very pleasant. Unfortunately, the bathroom on the bus wasn't working properly, and one of our guests was feeling a bit queasy. The bus driver blatantly refused to pull over or unlock the bathroom for her despite the fact that she told him she would be sick stating that he had somewhere to be by 9:45pm (again- i rented the bus until 10pm, so that was upsetting). In addition, a guest that had left her car on route to the drop off point requested to be dropped off and he again refused. After some convincing, he pulled to the side of the main road and made her walk to her car from a ways off... at night. To top off the evening, he made threats to the guests on board regarding any trash left behind as they exited. Although I was pleased with my initial interactions, I'm extremely displeased and disheartened with the driver provided and the fact that my family and friends had to deal with someone so unprofessional and rude. Read less
Services Used: Transportation

MAP

 
5695 Columbia Pike, suite: 201, Falls Church, VA 22041 See On Map
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