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(5)

Chasing Butterflies Pastries

El Paso , TX

LOCATION

19012Armington Dr
El Paso, TX 79928 US

PHONE

915-490-4300

WEBSITE

View website
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Wedding Cake

REVIEWS

2.9
out of 5.0
2.8/5.0
3.0/5.0
2.8/5.0
3.0/5.0
3.0/5.0
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Joshua
Wedding:
9/20/2014
0.0/5.0
Hired company for wedding cake which design was not what we agreed, cake was burnt, pastries were missing, bar tending, overcharge merch was missing.
Hired company to bake our wedding cake, pastries, and bar tending for september 20, 2014. We met with owner before we decided to go with chasing butterflies and owner presented different flavors of cake for us to pick. Each sample she made was delicious so we went ahead and picked her as well as her bar tending business. We decided to also go with a pastry table which was to consist of 330 pastries. We kept in touch before the wedding and changed cake design a few times and day of wedding owner decided to go with original idea which is not what we agreed on. Cake was burnt, dry, fondant was hard, and not designed the way we discussed. Pastry table was missing more than 200 pastries we had already paid which included missing chocolate cupcakes and pastries were done unprofessional, burnt, hard, and even a guest mentioned that a hair was baked into mini cheesecake. Guests at our wedding mentioned bar tenders were serving warm beer when we had paid for 100 lbs of ice. Bar tenders were stating that they were running out of sodas yet the next day there were still dozens of sodas left. Items we paid for such as mint leaves for drinks and rum were not present and were never refunded. Chasing butterflies was paid $970 total in cash. We have 2 receipts 1 for $400 paid august 22, 2014 and 1 for $420 paid september 18, 2014. When we first booked Chasing butterflies we gave $150 down but no receipt was given but they did send us a contract the day we booked March 14, 2014. We sent an email to owner stating our concerns along with a picture requesting negotiation for partial reimbursement but received no reply. Company overall provided false advertisement and did not comply with all my paid requests.
Hired company for wedding cake which design was not what we agreed, cake was burnt, pastries were missing, bar tending, Read more...
Hired company for wedding cake which design was not what we agreed, cake was burnt, pastries were missing, bar tending, overcharge merch was missing.
Hired company to bake our wedding cake, pastries, and bar tending for september 20, 2014. We met with owner before we decided to go with chasing butterflies and owner presented different flavors of cake for us to pick. Each sample she made was delicious so we went ahead and picked her as well as her bar tending business. We decided to also go with a pastry table which was to consist of 330 pastries. We kept in touch before the wedding and changed cake design a few times and day of wedding owner decided to go with original idea which is not what we agreed on. Cake was burnt, dry, fondant was hard, and not designed the way we discussed. Pastry table was missing more than 200 pastries we had already paid which included missing chocolate cupcakes and pastries were done unprofessional, burnt, hard, and even a guest mentioned that a hair was baked into mini cheesecake. Guests at our wedding mentioned bar tenders were serving warm beer when we had paid for 100 lbs of ice. Bar tenders were stating that they were running out of sodas yet the next day there were still dozens of sodas left. Items we paid for such as mint leaves for drinks and rum were not present and were never refunded. Chasing butterflies was paid $970 total in cash. We have 2 receipts 1 for $400 paid august 22, 2014 and 1 for $420 paid september 18, 2014. When we first booked Chasing butterflies we gave $150 down but no receipt was given but they did send us a contract the day we booked March 14, 2014. We sent an email to owner stating our concerns along with a picture requesting negotiation for partial reimbursement but received no reply. Company overall provided false advertisement and did not comply with all my paid requests. Read less
Services Used: Wedding Cake, Unique Services
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John
Wedding:
1/18/2014
5.0/5.0
Sarah and I had an amazing time at our wedding! She is now Mrs. Rivers!! I want to extend a very heartfelt thank you to LeeAnn for creating her dream cake. LeeAnn took the time to get every detail that Sarah wanted to incoporate on our cake and it turned out amazing. Not only did it look spectacular, it tasted amazing. Thank you again to the Chasing Butterflies staff!! Bravo!!
Sarah and I had an amazing time at our wedding! She is now Mrs. Rivers!! I want to extend a very heartfelt thank you to Read more...
Sarah and I had an amazing time at our wedding! She is now Mrs. Rivers!! I want to extend a very heartfelt thank you to LeeAnn for creating her dream cake. LeeAnn took the time to get every detail that Sarah wanted to incoporate on our cake and it turned out amazing. Not only did it look spectacular, it tasted amazing. Thank you again to the Chasing Butterflies staff!! Bravo!! Read less
Services Used: Wedding Cake
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Stephanie
Wedding:
9/28/2013
5.0/5.0
From the first time we met LeeAnn, we looked forward to working with her. She was so inviting and accommodating throughout the entire process. She designed an amazing wedding cake that looked and tasted even more amazing than I expected. She also designed and created a dessert buffet for us, and coordinated the decor with our theme. Everyone raved about the desserts! We've used her for birthday and anniversary cakes, and holiday pies since... Needless to say, we can't get enough! She's awesome, you won't be disappointed!
From the first time we met LeeAnn, we looked forward to working with her. She was so inviting and accommodating throughout Read more...
From the first time we met LeeAnn, we looked forward to working with her. She was so inviting and accommodating throughout the entire process. She designed an amazing wedding cake that looked and tasted even more amazing than I expected. She also designed and created a dessert buffet for us, and coordinated the decor with our theme. Everyone raved about the desserts! We've used her for birthday and anniversary cakes, and holiday pies since... Needless to say, we can't get enough! She's awesome, you won't be disappointed! Read less
Services Used: Wedding Cake, Unique Services
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Karla
Wedding:
6/14/2013
0.0/5.0
BRIDES AND GROOMS CONSIDERING CHASING BUTTERFLIES PASTRIES AS THEIR BUSINESS SOURCE FOR WEDDING CAKE... BEWARE!!! I CANNOT STRESS IT ENOUGH! BEWARE! THIS LADY HAS THE REPUTATION OF TAKING YOUR MONEY AND EITHER SHOWING UP LATE WITH A PIECE OF TRASH LOOKING CAKE OR NOT SHOWING UP AT ALL! SHE ALSO REFUSES ANY REFUND AND WALKS AWAY FROM THE DEVASTATING SITUATION LIKE A COWARD. PLEASE READ NEWS ARTICLE POSTED BY KFOX TV http://www.kfoxtv.com/news/news/another-chasing-butterflies-couple-comes-forward/nD7tZ/
I WILL BE FILING A POLICE REPORT TODAY, AND PROSECUTE A LAW SUITE AGAINST CHASING BUTTERFLIES PASTRIES UNTIL JUSTICE IS PAID TO BOTH MYSELF AND ALL THOSE OTHER BRIDES WHOSE PRECIOUS WEDDING MOMENTS HAVE BEEN RUINED BY HER LACK OF PROFESSIONALISM AND DECEPTIVE BUSINESS PRACTICE.
BRIDES AND GROOMS CONSIDERING CHASING BUTTERFLIES PASTRIES AS THEIR BUSINESS SOURCE FOR WEDDING CAKE... BEWARE!!! I CANNOT Read more...
BRIDES AND GROOMS CONSIDERING CHASING BUTTERFLIES PASTRIES AS THEIR BUSINESS SOURCE FOR WEDDING CAKE... BEWARE!!! I CANNOT STRESS IT ENOUGH! BEWARE! THIS LADY HAS THE REPUTATION OF TAKING YOUR MONEY AND EITHER SHOWING UP LATE WITH A PIECE OF TRASH LOOKING CAKE OR NOT SHOWING UP AT ALL! SHE ALSO REFUSES ANY REFUND AND WALKS AWAY FROM THE DEVASTATING SITUATION LIKE A COWARD. PLEASE READ NEWS ARTICLE POSTED BY KFOX TV http://www.kfoxtv.com/news/news/another-chasing-butterflies-couple-comes-forward/nD7tZ/
I WILL BE FILING A POLICE REPORT TODAY, AND PROSECUTE A LAW SUITE AGAINST CHASING BUTTERFLIES PASTRIES UNTIL JUSTICE IS PAID TO BOTH MYSELF AND ALL THOSE OTHER BRIDES WHOSE PRECIOUS WEDDING MOMENTS HAVE BEEN RUINED BY HER LACK OF PROFESSIONALISM AND DECEPTIVE BUSINESS PRACTICE. Read less
Services Used: Wedding Cake
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Paola
Wedding:
7/29/2011
4.6/5.0
LeeAnn was a great cake choice for us! It was a great value for our cake and it was delicious. We also ordered our Caramel Nut apples through her as our wedding favors and our guests loved them. They were delish! She responded emails and returned phone calls promply if she didn't answer but most of the time she did and she even went the extra mile for printing out the little Thank you tags (Purple lettering since my colors were purple and silver) and tied them to the wedding favors... One side said thank you and the other side had our initial with our wedding date!
LeeAnn was a great cake choice for us! It was a great value for our cake and it was delicious. We also ordered our Caramel Read more...
LeeAnn was a great cake choice for us! It was a great value for our cake and it was delicious. We also ordered our Caramel Nut apples through her as our wedding favors and our guests loved them. They were delish! She responded emails and returned phone calls promply if she didn't answer but most of the time she did and she even went the extra mile for printing out the little Thank you tags (Purple lettering since my colors were purple and silver) and tied them to the wedding favors... One side said thank you and the other side had our initial with our wedding date! Read less
Services Used: Wedding Cake, Favors & Gifts
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