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Chateau Polonez

Houston , TX

LOCATION

12612 Malcomson Road
Houston, TX US 77070 (map)

PHONE

281-655-5656

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Tucked away in the forests of Northwest Houston, Chateau Polonez may be rented for wedding ceremonies and receptions, private parties, galas, or corporate functions.

Our... Read more
Tucked away in the forests of Northwest Houston, Chateau Polonez may be rented for wedding ceremonies and receptions, private parties, galas, or corporate functions.

Our European style venue features faux painting and vaulted ceilings throughout, a dramatic double staircase entry, a beautiful grand ballroom, and five acres of naturally wooded and manicured gardens.

To reserve your date or get more information, call us at 281-655-5656 or email us at info@chateaupolonez.com Read less
Wedding Venue

PHOTOS

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INFO FOR WEDDING VENUE

When was your venue built?
2005
When was your venue last renovated?
2012
Describe your venue:
Manor / Mansion
Describe the style of your venue
Classic / Traditional, Garden / Romantic, Rustic
What wedding services does your venue provide?
Ceremony, Engagement Party, Reception
What is the maximum capacity of your venue?
350
How many event spaces or rooms does your venue offer?
1
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
No
Does your venue offer an uncovered outdoor space?
Yes
Does your venue have on-site accommodations?
No
What is the minimum rental fee for your venue?
4395
Bar Service
Offered in-house
Is bar service included in the minimum rental fee?
No
Beverage Service
Offered in-house
Is beverage service included in the minimum rental fee?
No
Catering
Offered in-house
Is catering included in the minimum rental fee?
No
What is the average catering price per person at your venue?
38
Event Coordination
Offered in-house, Outside vendors welcome
Is event coordination included in the minimum rental fee?
No
Event Rentals
Offered in-house, Outside vendors welcome
Are event rentals included in the minimum rental fee?
Yes
Lighting and Sound
Outside vendors welcome
Linens
Offered in-house, Outside vendors welcome
Are linens included in the minimum rental fee?
Yes
Seating
Offered in-house
Is seating included in the minimum rental fee?
Yes
Shuttle / Transportation
Outside vendors welcome
Wedding Cake
Outside vendors welcome

REVIEWS

4.6
out of 5.0
4.8/5.0
4.7/5.0
4.7/5.0
4.5/5.0
4.2/5.0
Sort by
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Kristy
Wedding:
8/10/2014
5.0/5.0
Beautiful Venue, Great service, great place for pictures. I love how you can have both the ceremony and reception here. It was truly amazing
Beautiful Venue, Great service, great place for pictures. I love how you can have both the ceremony and reception here. It Read more...
Beautiful Venue, Great service, great place for pictures. I love how you can have both the ceremony and reception here. It was truly amazing Read less
Services Used: Wedding Venue
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Private User
Wedding:
3/14/2014
5.0/5.0
The venue was absolutely beautiful we could not have picked a better place and all the staff was wonderful!!! Thank you so much for a wonderful event !!
The venue was absolutely beautiful we could not have picked a better place and all the staff was wonderful!!! Thank you so Read more...
The venue was absolutely beautiful we could not have picked a better place and all the staff was wonderful!!! Thank you so much for a wonderful event !! Read less
Services Used: Wedding Venue
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Lizz
Wedding:
11/24/2013
5.0/5.0
My wedding was prefect, beautiful and flowed with ease. The food was amazing and all our guest have a wonderful time. Everything was what I always dreamed !! Thank you for making my dream wedding come true.
My wedding was prefect, beautiful and flowed with ease. The food was amazing and all our guest have a wonderful time. Read more...
My wedding was prefect, beautiful and flowed with ease. The food was amazing and all our guest have a wonderful time. Everything was what I always dreamed !! Thank you for making my dream wedding come true. Read less
Services Used: Wedding Venue
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Suzie Daisy
Wedding:
11/9/2013
5.0/5.0
What can I say? Chateau Polonez was absolutely beautiful! My guests could not stop raving about the food, the decor, the service! All was absolutely PERFECT!!! From our first visit to the Chateau, to the end of the reception, the staff exceeded our expectations! I wish I had another daughter, because her wedding would be there as well!
What can I say? Chateau Polonez was absolutely beautiful! My guests could not stop raving about the food, the decor, the Read more...
What can I say? Chateau Polonez was absolutely beautiful! My guests could not stop raving about the food, the decor, the service! All was absolutely PERFECT!!! From our first visit to the Chateau, to the end of the reception, the staff exceeded our expectations! I wish I had another daughter, because her wedding would be there as well! Read less
Services Used: Wedding Venue
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Danielle
Wedding:
10/3/2013
5.0/5.0
I fell in love with this venue from the first tour and I am so glad we decided to book with Chateau Polonez! Everything was perfect and gorgeous - our guests were very impressed! The staff was with us every step of the way and the food was amazing! I would recommend this venue to anybody!
I fell in love with this venue from the first tour and I am so glad we decided to book with Chateau Polonez! Everything Read more...
I fell in love with this venue from the first tour and I am so glad we decided to book with Chateau Polonez! Everything was perfect and gorgeous - our guests were very impressed! The staff was with us every step of the way and the food was amazing! I would recommend this venue to anybody! Read less
Services Used: Catering, Wedding Venue
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Erin
Wedding:
8/30/2013
5.0/5.0
Natalia and Kasia were extremely helpful and responsive to our unique needs. We asked for a special dish, and their catering team was able to make it for us! We also asked for an ice cream bar (a new thing for them) and they were able to create it for us! We could not have had a better wedding :)
Natalia and Kasia were extremely helpful and responsive to our unique needs. We asked for a special dish, and their Read more...
Natalia and Kasia were extremely helpful and responsive to our unique needs. We asked for a special dish, and their catering team was able to make it for us! We also asked for an ice cream bar (a new thing for them) and they were able to create it for us! We could not have had a better wedding :) Read less
Services Used: Catering, Wedding Venue
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Angie
Wedding:
6/1/2013
5.0/5.0
This is the most beautiful and intimate venue I've seen! The space has so much charm and beauty you won't need to spend more money to decorate the walls and ceiling. Your pics and video will be amazing. There are so many choices of indoor, outdoor, one floor, both floors...this is 1st class all the way!! Every question was answered and it was really easy. Plenty of room for your group to get ready together in the bride and groom's rooms, made it so much memorable fun. A+ Chateau Polonez!!
This is the most beautiful and intimate venue I've seen! The space has so much charm and beauty you won't need to spend Read more...
This is the most beautiful and intimate venue I've seen! The space has so much charm and beauty you won't need to spend more money to decorate the walls and ceiling. Your pics and video will be amazing. There are so many choices of indoor, outdoor, one floor, both floors...this is 1st class all the way!! Every question was answered and it was really easy. Plenty of room for your group to get ready together in the bride and groom's rooms, made it so much memorable fun. A+ Chateau Polonez!! Read less
Services Used: Wedding Venue
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Cara
Wedding:
11/11/2011
5.0/5.0
They did exactly what they said they were going to do from beginning to end! This venue has it all! The personal service on the day of was spectacular by Kasia! The food was wonderfully prepared and enjoyed by all! The value was great due to us getting married on a Friday and booking it before 2011! Many of our guests were blown away by Chateau Polonez ... citing how perfect it was for weddings. Internet pictures don't do justice to this venue. While it can accomodate many guests, it still provides an intimate feel. Spend the afternoon to go & visit and then get ready to put your deposit down.
They did exactly what they said they were going to do from beginning to end! This venue has it all! The personal service Read more...
They did exactly what they said they were going to do from beginning to end! This venue has it all! The personal service on the day of was spectacular by Kasia! The food was wonderfully prepared and enjoyed by all! The value was great due to us getting married on a Friday and booking it before 2011! Many of our guests were blown away by Chateau Polonez ... citing how perfect it was for weddings. Internet pictures don't do justice to this venue. While it can accomodate many guests, it still provides an intimate feel. Spend the afternoon to go & visit and then get ready to put your deposit down. Read less
Services Used: Wedding Venue
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Ana G.
Wedding:
9/24/2011
5.0/5.0
Great place and the staff was very helpful. Kasia answered our questions and was accomodating to our needs. The night of the ceremony and reception the rest of the staff was exceptional. I got great feedback from many of our guest and they really loved Chateau Polonez. We got our dream wedding here and I highly recommend it. There are so many things to worry the day of the wedding (trust me), the little details and transitions, but they took care of it and I didn't need to worry once the wedding started. They took over and I enjoyed my wedding. I will remember it always.
Great place and the staff was very helpful. Kasia answered our questions and was accomodating to our needs. The night of Read more...
Great place and the staff was very helpful. Kasia answered our questions and was accomodating to our needs. The night of the ceremony and reception the rest of the staff was exceptional. I got great feedback from many of our guest and they really loved Chateau Polonez. We got our dream wedding here and I highly recommend it. There are so many things to worry the day of the wedding (trust me), the little details and transitions, but they took care of it and I didn't need to worry once the wedding started. They took over and I enjoyed my wedding. I will remember it always. Read less
Services Used: Wedding Venue
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Amy
Wedding:
8/23/2008
5.0/5.0
This place is a little pricey but so well worth the money. I actually had my DREAM wedding. Everything went off without a hitch. And the food was awesome.
This place is a little pricey but so well worth the money. I actually had my DREAM wedding. Everything went off without a Read more...
This place is a little pricey but so well worth the money. I actually had my DREAM wedding. Everything went off without a hitch. And the food was awesome. Read less
Services Used: Wedding Venue
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Kim
Wedding:
1/22/2011
5.0/5.0
As the mother of the bride I was not only trying to find a beautiful place but one that provided friendly, excellent service. Janet with Chateau Polonez could not have fit that requirement more perfectly. Everytime I needed a question answered or just help in making some decision she always greeted me with a smile and a friendly voice. The night of the wedding EVERYTHING was perfect! The venue was clean and shined from top to bottom. The staff were exceptional with their food preperation and serving of food and drink. I honestly could not tell you one thing we would have changed or done differently because perfection was a top priority for Janet and her staff. My husband and I received many comments for weeks on how beautiful the venue was and how much fun they had at the wedding. The venue has so many areas for guest including the beautiful outside gardens. Our pictures taken outside turned out so beautiful as well as the ones inside. Our photographer said that the venue has great lighting for both inside and outside pictures. The ceremony pictures in front of the tall windows were so stunning. I highly, highly recommend Chateau Polonez. Kim Edwards.
As the mother of the bride I was not only trying to find a beautiful place but one that provided friendly, excellent Read more...
As the mother of the bride I was not only trying to find a beautiful place but one that provided friendly, excellent service. Janet with Chateau Polonez could not have fit that requirement more perfectly. Everytime I needed a question answered or just help in making some decision she always greeted me with a smile and a friendly voice. The night of the wedding EVERYTHING was perfect! The venue was clean and shined from top to bottom. The staff were exceptional with their food preperation and serving of food and drink. I honestly could not tell you one thing we would have changed or done differently because perfection was a top priority for Janet and her staff. My husband and I received many comments for weeks on how beautiful the venue was and how much fun they had at the wedding. The venue has so many areas for guest including the beautiful outside gardens. Our pictures taken outside turned out so beautiful as well as the ones inside. Our photographer said that the venue has great lighting for both inside and outside pictures. The ceremony pictures in front of the tall windows were so stunning. I highly, highly recommend Chateau Polonez. Kim Edwards. Read less
Services Used: Wedding Venue
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Carly
Wedding:
2/20/2010
5.0/5.0
Beautiful venue! All of our guests were amazed at how great everything looked! It was really great because we didn't have to spend hardly any extra money on decorations. All we needed were candles. Perfect day!
Beautiful venue! All of our guests were amazed at how great everything looked! It was really great because we didn't have Read more...
Beautiful venue! All of our guests were amazed at how great everything looked! It was really great because we didn't have to spend hardly any extra money on decorations. All we needed were candles. Perfect day! Read less
Services Used: Wedding Venue
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Jenni's Mom
Wedding:
10/9/2009
5.0/5.0
We had our daughter's wedding reception at Chateau Polonez 10/9/09. It was the most beautiful night of our lives! From the moment we toured, my daughter knew it was her top choice. Janet helped us every step of the way... from food tasting to a top notch vendor list. Linora's flowers literally took my breath away. The DJ was excellent and kept things on track perfectly! His photo booth was a huge hit. Jenni's Bridal Portraits taken there are beautiful with the spiral staircase, fountains and lake! The food and service was excellent I could go on and on about how wonderful Chateau Polonez is and how helpful they are. After touring all the venues, going to Bridal Extravaganzas and much research, we feel like we found the best! Thank you for the perfect wedding reception Chateau Polonez!
We had our daughter's wedding reception at Chateau Polonez 10/9/09. It was the most beautiful night of our lives! From the Read more...
We had our daughter's wedding reception at Chateau Polonez 10/9/09. It was the most beautiful night of our lives! From the moment we toured, my daughter knew it was her top choice. Janet helped us every step of the way... from food tasting to a top notch vendor list. Linora's flowers literally took my breath away. The DJ was excellent and kept things on track perfectly! His photo booth was a huge hit. Jenni's Bridal Portraits taken there are beautiful with the spiral staircase, fountains and lake! The food and service was excellent I could go on and on about how wonderful Chateau Polonez is and how helpful they are. After touring all the venues, going to Bridal Extravaganzas and much research, we feel like we found the best! Thank you for the perfect wedding reception Chateau Polonez! Read less
Services Used: Wedding Venue
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Tom
Wedding:
4/4/2009
5.0/5.0
Chateau Polonez is a beautiful venue to have a beautiful wedding. Very little else needs to be added to have a beautiful event. The "hosts" of the facility worked well with all the vendors, worked well with the bride, and especially the father of the bride. It was just a great experience.
Chateau Polonez is a beautiful venue to have a beautiful wedding. Very little else needs to be added to have a beautiful Read more...
Chateau Polonez is a beautiful venue to have a beautiful wedding. Very little else needs to be added to have a beautiful event. The "hosts" of the facility worked well with all the vendors, worked well with the bride, and especially the father of the bride. It was just a great experience. Read less
Services Used: Catering, Rentals & Photobooths, Wedding Venue, Unique Services
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Agata
Wedding:
7/23/2011
5.0/5.0
What an AMAZING WEDDING!!!! I would recommend this venue to anyone!
What an AMAZING WEDDING!!!! I would recommend this venue to anyone!
What an AMAZING WEDDING!!!! I would recommend this venue to anyone! Read less
Services Used: Wedding Venue
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Janelle
Wedding:
11/2/2013
4.9/5.0
The staff was wonderful to work with and the venue is breathtaking!

Natalia was especially exceptional to work with. The night of the wedding went beautifully and service was flawless.

Many of our guests commented this was the best wedding they ever went attend!

Highly recommend for weddings!!!
The staff was wonderful to work with and the venue is breathtaking!

Natalia was especially exceptional to work Read more...
The staff was wonderful to work with and the venue is breathtaking!

Natalia was especially exceptional to work with. The night of the wedding went beautifully and service was flawless.

Many of our guests commented this was the best wedding they ever went attend!

Highly recommend for weddings!!! Read less
Services Used: Wedding Venue
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rsab
Wedding:
2/25/2012
4.9/5.0
Such a beautiful place. very nice owners. totally willing to work with u on anything. can be made to be affordable.. the huge windows, chandeliers, and lighing make the place look so elegant. Outside is perfect for beautiful pictures. i fell in love with this place when i saw it. it made for the perfect big wedding spot. I had almost 150 ppl there. I wouldnt change a thing..... kinda hard to find via gps, but im sure everybody figured it out and forgot their troubles as soon as they got there :)
Such a beautiful place. very nice owners. totally willing to work with u on anything. can be made to be affordable.. the Read more...
Such a beautiful place. very nice owners. totally willing to work with u on anything. can be made to be affordable.. the huge windows, chandeliers, and lighing make the place look so elegant. Outside is perfect for beautiful pictures. i fell in love with this place when i saw it. it made for the perfect big wedding spot. I had almost 150 ppl there. I wouldnt change a thing..... kinda hard to find via gps, but im sure everybody figured it out and forgot their troubles as soon as they got there :) Read less
Services Used: Wedding Venue
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Laurel
Wedding:
4/14/2012
4.8/5.0
It was so beautiful! The staff was amazing. Everything was just perfect...really just perfect!
It was so beautiful! The staff was amazing. Everything was just perfect...really just perfect!
It was so beautiful! The staff was amazing. Everything was just perfect...really just perfect! Read less
Services Used: Wedding Venue
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Alina
Wedding:
4/13/2013
4.8/5.0
This venue was so gorgeous! My husband and I are so happy that we found the Chateau. Kasia was very professional and sweet. She made everything so easy for us!! Natalia, the in house caterer, was wonderful!! The food was amazing!! We had only one issue....the security guards, one in particular(This is the ONLY reason that I did not give it 5 stars). I do not remember his name but he was super rude to the groom and my father. I understand that there are rules for a reason but treating people the way that he treated my husband and my father was unacceptable. Other than that, this venue is worth every penny! THANK YOU FOR MAKING OUR DAY PERFECT IN EVERY WAY!!!
This venue was so gorgeous! My husband and I are so happy that we found the Chateau. Kasia was very professional and Read more...
This venue was so gorgeous! My husband and I are so happy that we found the Chateau. Kasia was very professional and sweet. She made everything so easy for us!! Natalia, the in house caterer, was wonderful!! The food was amazing!! We had only one issue....the security guards, one in particular(This is the ONLY reason that I did not give it 5 stars). I do not remember his name but he was super rude to the groom and my father. I understand that there are rules for a reason but treating people the way that he treated my husband and my father was unacceptable. Other than that, this venue is worth every penny! THANK YOU FOR MAKING OUR DAY PERFECT IN EVERY WAY!!! Read less
Services Used: Wedding Venue
Chateau Polonez responded with the following comments:

Thank you so much for the review! I am glad to hear that you had such a wonderful time. I am sorry if you felt one of our officers was unpleasant to anybody. However, they do have to handle any issues that arise pertaining to the law. In these cases there is certain protocol they have to follow that not even our staff or our clients can interfere with. We do apologize if you felt the officers may have been harsh in their tone, I will make sure to relay this to all officers we hire. They always opted to be as discrete and delicate as they can be to not disrupt the festivities, but ultimately officers are not service staff, and are there for security. In the end, I am glad you enjoyed working with us and we wish you all the best on your new future!
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Private User
Wedding:
2/16/2014
4.8/5.0
I loved almost everything about the Chateau Polonez. I loved the beauty of the venue, the knowledge and professionalism of the staff, the talent of the chef, but what I did not like was that a 20% tip was included in the bill. I tip well, and maybe it was the fact I "had" to pay it.. I don't know exactly, but it was the only thing that bugged me. I would have almost preferred a higher fee for the food and their services and no tip or gratuity added. Anyway, it was just a personal stickler that bothered me, but it in No way took away from my wedding being labeled "Epic". The food was yummy and surprising and everyone loved it. The staff also cleaned my champagne flutes, knife and cake server and boxed everything up for me nice and neatly at the end of the night. The entire thing ran very smoothly and it was beautiful!
I loved almost everything about the Chateau Polonez. I loved the beauty of the venue, the knowledge and professionalism of Read more...
I loved almost everything about the Chateau Polonez. I loved the beauty of the venue, the knowledge and professionalism of the staff, the talent of the chef, but what I did not like was that a 20% tip was included in the bill. I tip well, and maybe it was the fact I "had" to pay it.. I don't know exactly, but it was the only thing that bugged me. I would have almost preferred a higher fee for the food and their services and no tip or gratuity added. Anyway, it was just a personal stickler that bothered me, but it in No way took away from my wedding being labeled "Epic". The food was yummy and surprising and everyone loved it. The staff also cleaned my champagne flutes, knife and cake server and boxed everything up for me nice and neatly at the end of the night. The entire thing ran very smoothly and it was beautiful! Read less
Services Used: Catering, Wedding Venue
Chateau Polonez responded with the following comments:

Thank you so much for the feedback. We love hearing back from clients about the event to see what we did right and if there is room for improvement anywhere. The gratuity on food service and catering is standard across our industry, and so it is reflected in our catering partner's pricing as well. Similar to what you would see at a restaurant for parties of 8 or more. You are right, this could be built in on their part, but then it would appear that their food pricing was "inflated" at first glance since all there competitors show the pricing pre-tax and pre-gratuity. Many people don't go through all the fine print of our pricing at the beginning of their search unfortunately. I will pass on your feedback to the catering company. Thanks again for the review!
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Latisha
Wedding:
8/4/2013
4.7/5.0
I must say I had my dream wedding at Chateau Polonez!! The venue is beautiful and I received so many compliments about the venue and the wait staff! Natalia and her team were there to answer any questions or concerns that I had and they all were very professional. The catering team was amazing and the food was delicious!
I must say I had my dream wedding at Chateau Polonez!! The venue is beautiful and I received so many compliments about the Read more...
I must say I had my dream wedding at Chateau Polonez!! The venue is beautiful and I received so many compliments about the venue and the wait staff! Natalia and her team were there to answer any questions or concerns that I had and they all were very professional. The catering team was amazing and the food was delicious! Read less
Services Used: Wedding Venue
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Joanne
Wedding:
11/2/2013
4.6/5.0
The venue itself (indoors and outdoors) is stunning. They offer many amenities/"experiences" such as the separate bridal and grooms suites, built in bar, caterer of their own, etc. It made planning a little easier and the whole wedding experience complete. In that way, even with the high price, we felt like the value was worth it. The directors/consultants (this is not including the hired staff) were very professional and responsive and we enjoyed working with them. They are little more inflexible than other venues out there. Although, i would not say it would greatly affect your wedding experience.

However, what did affect our experience was their hired staff (waiters, bartenders). My family felt that the quality of service were not up to par with the level of the venue itself. The bartenders, especially, were very rude and worked very slow. The wait staff wasn't pleasant either. We did address these issues to the directors afterwards, and they were very responsive which we appreciated.

All in all, we still had a beautiful day. I'm still very glad we chose Chateau Polonez as our wedding venue and would recommend them to other brides.
The venue itself (indoors and outdoors) is stunning. They offer many amenities/"experiences" such as the separate bridal Read more...
The venue itself (indoors and outdoors) is stunning. They offer many amenities/"experiences" such as the separate bridal and grooms suites, built in bar, caterer of their own, etc. It made planning a little easier and the whole wedding experience complete. In that way, even with the high price, we felt like the value was worth it. The directors/consultants (this is not including the hired staff) were very professional and responsive and we enjoyed working with them. They are little more inflexible than other venues out there. Although, i would not say it would greatly affect your wedding experience.

However, what did affect our experience was their hired staff (waiters, bartenders). My family felt that the quality of service were not up to par with the level of the venue itself. The bartenders, especially, were very rude and worked very slow. The wait staff wasn't pleasant either. We did address these issues to the directors afterwards, and they were very responsive which we appreciated.

All in all, we still had a beautiful day. I'm still very glad we chose Chateau Polonez as our wedding venue and would recommend them to other brides. Read less
Services Used: Wedding Venue
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Jenni
Wedding:
10/9/2010
4.6/5.0
This is the most beautiful venue in Houston! I had the most amazing wedding that I could have ever hoped for. Janet was so helpful and brought all of my visions to life. The food was great too! I think about my wedding every day of my life, and would give anything to go back and re-live that night!
This is the most beautiful venue in Houston! I had the most amazing wedding that I could have ever hoped for. Janet was so Read more...
This is the most beautiful venue in Houston! I had the most amazing wedding that I could have ever hoped for. Janet was so helpful and brought all of my visions to life. The food was great too! I think about my wedding every day of my life, and would give anything to go back and re-live that night! Read less
Services Used: Wedding Venue
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Tanya
Wedding:
7/12/2014
4.5/5.0
Great venue with wonderful staff! They have only certain hours they are there so it can sometimes take a day or two to get a response! Other then that it was perfect!! Highly recommend!
Great venue with wonderful staff! They have only certain hours they are there so it can sometimes take a day or two to get Read more...
Great venue with wonderful staff! They have only certain hours they are there so it can sometimes take a day or two to get a response! Other then that it was perfect!! Highly recommend! Read less
Services Used: Wedding Venue
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jamal
Wedding:
8/31/2013
4.4/5.0
Kasha and Natalia are very compassionate and professional. The facility is amazing. We paid a decorator to add a few more touches and our guest were i floored with and left in amazement. The land scape is beautiful and the glass behind the stage is perfect. The prices are a bit high , but if you look back I will be worth the money.

Thanks
Kasha and Natalia are very compassionate and professional. The facility is amazing. We paid a decorator to add a few more Read more...
Kasha and Natalia are very compassionate and professional. The facility is amazing. We paid a decorator to add a few more touches and our guest were i floored with and left in amazement. The land scape is beautiful and the glass behind the stage is perfect. The prices are a bit high , but if you look back I will be worth the money.

Thanks Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
3/2/2013
4.4/5.0
The Chateau Polonez was a beautiful venue to get married. The staff and liason were very professional and accommodating when they could be. The venue does have some restrictions that you need to be aware of when you are first deciding to use them. The quality of the food was excellent, you just had to stay within their options. The place is beautiful and well taken care of. Our wedding definitely exceeded our expectations and in part was due to the Chateau Polonez.
The Chateau Polonez was a beautiful venue to get married. The staff and liason were very professional and accommodating Read more...
The Chateau Polonez was a beautiful venue to get married. The staff and liason were very professional and accommodating when they could be. The venue does have some restrictions that you need to be aware of when you are first deciding to use them. The quality of the food was excellent, you just had to stay within their options. The place is beautiful and well taken care of. Our wedding definitely exceeded our expectations and in part was due to the Chateau Polonez. Read less
Services Used: Wedding Venue
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Julie
Wedding:
12/2/2011
4.3/5.0
The Chateau is a beautiful and wonderful place to have your reception. The staff is super nice and helpful along the way. The food is great..all made right on site with some of it from gardens on the property. My wedding was beautiful and went off without a hitch.

Some cons to this place - alcohol is expensive (although good selection and many choices) and are not super flexible when it comes to additional hours at the bar and type of service. Security could be a little tighter as guests were able to sneak into the bride's room (w/out permission doing who knows what) during the reception (which happened) and that's where my bridesmaids and i had our personal belongings.
The Chateau is a beautiful and wonderful place to have your reception. The staff is super nice and helpful along the way. Read more...
The Chateau is a beautiful and wonderful place to have your reception. The staff is super nice and helpful along the way. The food is great..all made right on site with some of it from gardens on the property. My wedding was beautiful and went off without a hitch.

Some cons to this place - alcohol is expensive (although good selection and many choices) and are not super flexible when it comes to additional hours at the bar and type of service. Security could be a little tighter as guests were able to sneak into the bride's room (w/out permission doing who knows what) during the reception (which happened) and that's where my bridesmaids and i had our personal belongings. Read less
Services Used: Wedding Venue
Chateau Polonez responded with the following comments:

Julie,

Thanks so much for letting us be a part of your special day. We always strive to be better and better, and appreciate all our reviews, good and bad. They help us see our strengths and areas where we can improve. We have looked into the items you listed as cons. We just installed new locks on both the bride and groom's rooms with keypad entry, so only those with the code can enter those rooms. As for the alcohol, we looked into other bar packages at other locations, but found that our prices are comparable for what we offer. We have lots of variety in our beers, wines, and full liquor selections, all name brand liquors in our house and premium selections, and a built in bar fully stocked to make a wide selection of cocktails. We try our best to offer a vast variety of bar packages ranging from non-alcoholic to premium open bars, offering open bar options, tab bar, and cash bar as well. We have always had the option of extending your bar, and still do for those that want to party past the standard 4 hours. Thanks so much for your feedback and helping us become an even better venue!
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Jennifer
Wedding:
7/24/2009
4.3/5.0
This place is absolutely gorgeous. We didn't have to decorate much being that the venue already looks great as is. The staff did a great job for our wedding. There is one person there who I thought was very unprofessional (gave me a rude response when I asked if the carpet could be cleaned and if the floor could get waxed before my event - the floors (especially the carpets) were very dirty). My overall experience was great. I would strongly recommend this place to anyone who wants an elegant and classy event. Kasia was my planner there and she did an excellent job.
This place is absolutely gorgeous. We didn't have to decorate much being that the venue already looks great as is. The Read more...
This place is absolutely gorgeous. We didn't have to decorate much being that the venue already looks great as is. The staff did a great job for our wedding. There is one person there who I thought was very unprofessional (gave me a rude response when I asked if the carpet could be cleaned and if the floor could get waxed before my event - the floors (especially the carpets) were very dirty). My overall experience was great. I would strongly recommend this place to anyone who wants an elegant and classy event. Kasia was my planner there and she did an excellent job. Read less
Services Used: Wedding Venue
Chateau Polonez responded with the following comments:

Jennifer,

Thank you so much for your feedback. We apologize if you felt anyone was rude to you. The quality of our services including customer service is important to us, so we will make sure all staff upholds our company values when they represent Chateau Polonez. We do get all floors cleaned regularly, but it is difficult to ensure our bi-monthly waxing/deep-cleaning will occur the day before an event. The carpets had taken their fair share of spills and were developing stains that were un-removable even by professionals. So, we are proud to announce that all of our carpets on the second level have been removed and replaced with brand new oak floors. Thanks again for your feedback!
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Veena
Wedding:
1/28/2011
4.2/5.0
Absolutely lovely venue! Loved working with the staff (Janet in particular), and the food turned out wonderful. I know that can't always be said for wedding food. I felt like it was very easy to work with them, and they were always responded quickly to questions. Also very accomodating. May not be the venue for you if you're looking for something informal or somewhat less expensive. But definitely worth checking out!
Absolutely lovely venue! Loved working with the staff (Janet in particular), and the food turned out wonderful. I know Read more...
Absolutely lovely venue! Loved working with the staff (Janet in particular), and the food turned out wonderful. I know that can't always be said for wedding food. I felt like it was very easy to work with them, and they were always responded quickly to questions. Also very accomodating. May not be the venue for you if you're looking for something informal or somewhat less expensive. But definitely worth checking out! Read less
Services Used: Wedding Venue
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MRS Hannah
Wedding:
5/25/2007
4.2/5.0
Chateau Polonez is a beautiful location for a wedding! The staff is helpful and works very well with a wedding planner. I recommend this location simply because of how gorgeous it is... the rest of the experience was just the icing on the wedding cake!
Chateau Polonez is a beautiful location for a wedding! The staff is helpful and works very well with a wedding planner. I Read more...
Chateau Polonez is a beautiful location for a wedding! The staff is helpful and works very well with a wedding planner. I recommend this location simply because of how gorgeous it is... the rest of the experience was just the icing on the wedding cake! Read less
Services Used: Wedding Venue
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indiangirl
Wedding:
11/27/2009
4.1/5.0
This place was absolutely beautiful, however it is difficult to work with the vendor. They are very picky and are very inflexible. They are also very expensive for what you get and try to nickel and dime you for every dollar.
This place was absolutely beautiful, however it is difficult to work with the vendor. They are very picky and are very Read more...
This place was absolutely beautiful, however it is difficult to work with the vendor. They are very picky and are very inflexible. They are also very expensive for what you get and try to nickel and dime you for every dollar. Read less
Services Used: Wedding Venue
Chateau Polonez responded with the following comments:

Thanks so much for your feedback. It is important to hear back from our clients, and make sure we are constantly improving. We apologize if you feel like you were nickel and dimed. The way our pricing structure was set up when you had your event was more a la carte so it gave us the flexibility to customize each event, which we thought clients would appreciate. Overall, our total prices were and still are comparable to other venue similar to ours. Currently, our pricing structure is built differently, but we still try to accommodate different requests. We also apologize if you felt like we were inflexible for your event. We know some of your vendors wanted to come in on Thanksgiving day, but our office was closed so that our employees could enjoy this time with their family. We hope overall you had an amazing wedding!
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SP10
Wedding:
5/1/2010
4.0/5.0
The venus is gorgeous and the staff is very helpful. My wedding and reception went off without a hitch because of the professionalism of the staff. My only complaint is that there was a lack of flexibility in making some choices; such as we were forced to have our rehearsal for a Saturday wedding on Thursday because another event was booked at the venue on Friday evening. Also, we could not bring in two bottles of our own champagne to enjoy at the reception and no outside food or beverage was permitted to be brought on the day of the event no matter the circumstance. These are just a few examples of their inflexibility. Overall, I am extremely happy that we chose this venue and I would highly recommend it to others.
The venus is gorgeous and the staff is very helpful. My wedding and reception went off without a hitch because of the Read more...
The venus is gorgeous and the staff is very helpful. My wedding and reception went off without a hitch because of the professionalism of the staff. My only complaint is that there was a lack of flexibility in making some choices; such as we were forced to have our rehearsal for a Saturday wedding on Thursday because another event was booked at the venue on Friday evening. Also, we could not bring in two bottles of our own champagne to enjoy at the reception and no outside food or beverage was permitted to be brought on the day of the event no matter the circumstance. These are just a few examples of their inflexibility. Overall, I am extremely happy that we chose this venue and I would highly recommend it to others. Read less
Services Used: Wedding Venue
Chateau Polonez responded with the following comments:

Thank you so much for your feedback. We appreciate hearing from our clients. We seek to always take note of things that clients do not like, and seeing what we can do to improve in those areas. We have changed our rental structure to offer time blocks that are ample for all our events, and with this change it does allow us to be more flexible in ceremony rehearsal times even if there is another event on a Friday. Due to laws set by TABC, it is illegal to bring in outside alcohol to an establishment that carries a permit to serve alcohol. So you cannot bring in your own champagne, however we have always been very open to special ordering certain alcohols for clients. As for the outside food, we have a fabulous caterer that can accommodate most styles of cuisine and offers many fusion dishes. We do now allow selective outside catering for some cultural cuisines that we cannot make authentically, and encourage any potential clients to inquire about these options.
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Kristen
Wedding:
5/26/2012
3.2/5.0
Absolutely gorgeous venue! Everything ran very smoothly and the staff is very helpful and polite. It is high in cost and they are not very flexible on appointment times.
Absolutely gorgeous venue! Everything ran very smoothly and the staff is very helpful and polite. It is high in cost and Read more...
Absolutely gorgeous venue! Everything ran very smoothly and the staff is very helpful and polite. It is high in cost and they are not very flexible on appointment times. Read less
Services Used: Wedding Venue
Chateau Polonez responded with the following comments:

Kristen,

Thank you so much for your review! We appreciate all feedback good and bad. We are happy that you had a great time at your event! We try our best to be as flexible as we can with our appointments offering appointments after 5pm at least one day a week. We have also started offering appointment times on Saturdays where our event schedule permits to help those that are not able to get the time off or are planning from out of town. As for the high cost, we always do our research to make sure our prices are comparable to other private venues that share our quality of service and style. As a private venue, we are not equally comparable to hotels, country clubs, or multi-purpose spaces. We offer only one event a day, so you enjoy the luxury of a completely private space on 5 acres of manicured and without sharing your day with other events, golfers, club members, hotel guests, etc. Events are our specialty so we focus on giving our clients an amazing experience. Again, we appreciate all the feedback and will be sure to use this information to make the experience better for all future clients.
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Private User
Wedding:
3/30/2013
0.5/5.0
My wedding at the Chateau Polonez was last year. I was very excited about the venue as they had originally changed owners and they seemed like they were really nice and easy to work with. Upon dealing with the owner and her sister, things were very easy but then after we paid our deposit we were assigned another coordinator, Natalia. I wasn't fond of Natalia as she seemed like she had absolutely no interest in our wedding and did not help us whatsoever with anything we needed. She was very difficult to work with for the months leading up to the wedding and the day of the wedding as well. As you know, the two story space of the Polonez is beautiful. But, for some of our guests they could not go upstairs due to health reasons. Of course there is an elevator at the Polonez but it did not work the day of our wedding. Natalia reassured the decorators and all the staff working that day that someone (an "engineer") was on his way and will take care of this as soon as he came. There was never anyone who came but only fake attempts from Natalia to try and cover up the fact that they knew the elevator wasn't working even prior to the day of our wedding. An hour before the reception started, she conveniently came out with a sign that said "Elevator out of order."
My wedding at the Chateau Polonez was last year. I was very excited about the venue as they had originally changed owners Read more...
My wedding at the Chateau Polonez was last year. I was very excited about the venue as they had originally changed owners and they seemed like they were really nice and easy to work with. Upon dealing with the owner and her sister, things were very easy but then after we paid our deposit we were assigned another coordinator, Natalia. I wasn't fond of Natalia as she seemed like she had absolutely no interest in our wedding and did not help us whatsoever with anything we needed. She was very difficult to work with for the months leading up to the wedding and the day of the wedding as well. As you know, the two story space of the Polonez is beautiful. But, for some of our guests they could not go upstairs due to health reasons. Of course there is an elevator at the Polonez but it did not work the day of our wedding. Natalia reassured the decorators and all the staff working that day that someone (an "engineer") was on his way and will take care of this as soon as he came. There was never anyone who came but only fake attempts from Natalia to try and cover up the fact that they knew the elevator wasn't working even prior to the day of our wedding. An hour before the reception started, she conveniently came out with a sign that said "Elevator out of order." Read less
Services Used: Wedding Venue
Chateau Polonez responded with the following comments:

Thank you for your review. We appreciate all comments good and bad, so we can use the information to improve our services. The ownership actually has never changed since opening, but we did restructure our office staff a few years ago. I do remember this incident as this was the only time the elevator has caused us any issues at an event. It was actually this year March 2014. We are very sorry that this issue caused a damper on your event, but this is one of those few unpredictable events where we are at the mercy of service professionals for a repair. The building is actually not Natalia's responsibility as her catering company is subcontracted by Chateau Polonez to execute events, but she stepped in anyway to take care of the issue on our behalf. You are mistaken when you mentioned the elevator was broken days prior to your event. Natalia acted immediately when she realized the elevator was not working the day of your wedding; she gave the building owners a call and called Otis elevators to get a technician out as soon as possible and checked up regularly to get a time of arrival. Unfortunately all techs at Otis were out on other jobs and we had to wait for a technician. She even confirmed with the setup crew that was working the morning of your event if they noticed anything wrong with the elevator. They used the elevator that morning (to move tables and chairs) with no issues. After the initial call to Otis about the issue, they arrived within 4 hours, and the issue was repaired before the conclusion of the reception. It is not something that was or would ever be delayed as it is not our intention nor do we benefit from having a non-functional building on an event day. Again, this was unfortunate to happen at your event, but I do want you to know that we did our due diligence to repair the issue as fast as possible. And I again apologize for any inconvenience this may have caused and hope that you were able to enjoy the day despite this hiccup.

DEALS

New Lower Full Day Rates for Fridays and Sundays
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Chateau Polonez has recently lowered their full day venue rental for Fridays and Sundays. Please contact us for details.
Deal #WWdf29c2043531b1a1
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12612 Malcomson Road, Houston, TX 77070 See On Map
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