130x130_sq_1383588008943-angeleyes

Chicago Trolley & Double Decker Co.

Chicago , IL
CONTACT US
CONTACT US

LOCATION

4400 S. Racine
Chicago, IL US 60609 (map)

PHONE

773-648-5000

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Chicago Trolley has been in business since 1994 and has a fleet of 45 Chicago Trolleys. Our fleet is built for us, to our specifications, in the United States. We do not use any used or... Read more
Chicago Trolley has been in business since 1994 and has a fleet of 45 Chicago Trolleys. Our fleet is built for us, to our specifications, in the United States. We do not use any used or reconditioned equipment. For the bride, that means you will have a clean, dependable, and attractive trolley on your big day.

We serve more than 500 weddings per year and take great care to insure that your day happens the way you expect. Every member of our team - from the charter sales people, to the mechanics, the operations managers, our nightly wash crew, and the drivers - understand that good service happens in every step that we take.

Visit our website www.chicagotrolley.com for a sample wedding day itinerary and you will also find some fun photo tour planning ideas. Read less
Transportation

INFO FOR TRANSPORTATION

What types of cars do you have in your fleet?
Trolley
Do you have liability insurance?
Yes
Describe your fleet and drivers:
Using a trolley on your wedding day is a fun and festive way to transport your wedding party around town! Our classic red and green trolleys go all over Chicago and the suburbs. Our service-oriented staff will ensure that your wishes are met and every detail complete. Did you know we also do bachelor(ette) parties, rehearsal dinners, shuttles, and city tours too! Trolleys are a spectacular way to make a classic and authentic Chicago memory for you and your guests!
What (if any) amenities are your vehicles equipped with?
Our classic red and green trolleys seat thirty-six people. You can bring aboard food and drinks, decorate the trolley, play music from your iPod and have custom signs made that name the trolley after the couple. There are so many options! We can help you design a transportation schedule or do exactly what you design. Regardless, trolleys are a spectacular way to make a classic and authentic Chicago memory for you and your guests!
Describe any special wedding packages you offer:
Book your trolley today and receive $100 off any Saturday wedding. Book any wedding and receive $50 off other wedding-related transportation (rehearsal dinner shuttle, bachelorette parties, etc.) Just mention weddingwire.com at the time of booking!
Do you offer any special group discounts for contracting multiple vehicles?
Yes! This can be discussed with your Account Executive upon booking.
Is there a minimum amount of rental time that is required?
Many Saturday weddings require a four hour rental but we find that to be just about perfect for most wedding needs - including a memorable photography tour!
Do you offer more than just pickup and drop-off? If yes, what services?
The Trolley is yours for the time you have chartered us. We will make as many stops as you like and drive as far or as close as you like. You only pay for time not miles or stops.

REVIEWS

4.5
out of 5.0
4.5/5.0
4.5/5.0
4.5/5.0
4.6/5.0
4.6/5.0
Sort by
Default-vendor-profile-pic
pat
Wedding:
7/20/2014
4.8/5.0
I had a downtown wedding (aka parking nightmare) and this was a great way to travel through the city. I had my guests park at the reception and had the trolley take us to and from the ceremony. They arrived on time and even took a short tour of the city. My only complaint was my trolley driver was a bit rude to me (and I was the bride!)
I had a downtown wedding (aka parking nightmare) and this was a great way to travel through the city. I had my guests park Read more...
I had a downtown wedding (aka parking nightmare) and this was a great way to travel through the city. I had my guests park at the reception and had the trolley take us to and from the ceremony. They arrived on time and even took a short tour of the city. My only complaint was my trolley driver was a bit rude to me (and I was the bride!) Read less
Services Used: Transportation
Default-vendor-profile-pic
Eliza
Wedding:
12/28/2013
5.0/5.0
This trolley company is fantastic. We had originally booked a separate trolley company for our December wedding, which we had a BIG problem with just days before the wedding--they wanted to unexpectedly raise the price on us! SO we cancelled that trolley company, not sure if we would be able to find another one. Luckily, Chicago Trolley had one available on short notice AND was willing to come out to the suburbs! The price was very reasonable and the team there was extremely accommodating and easy to work with. We are so thankful we found them!!! On the day of, the trolley itself was great--clean and kept up well, and very large and attractive. Our driver was also GREAT--he took us all around and genuinely seemed excited to be part of our wedding day. We HIGHLY recommend this trolley company!!
This trolley company is fantastic. We had originally booked a separate trolley company for our December wedding, which we Read more...
This trolley company is fantastic. We had originally booked a separate trolley company for our December wedding, which we had a BIG problem with just days before the wedding--they wanted to unexpectedly raise the price on us! SO we cancelled that trolley company, not sure if we would be able to find another one. Luckily, Chicago Trolley had one available on short notice AND was willing to come out to the suburbs! The price was very reasonable and the team there was extremely accommodating and easy to work with. We are so thankful we found them!!! On the day of, the trolley itself was great--clean and kept up well, and very large and attractive. Our driver was also GREAT--he took us all around and genuinely seemed excited to be part of our wedding day. We HIGHLY recommend this trolley company!! Read less
Services Used: Transportation
Default-vendor-profile-pic
Sarah
Wedding:
10/5/2013
4.7/5.0
Our Trolley driver was right on time and very fun to drive around the city with! He went exactly where we asked him to and was very fun.
Our Trolley driver was right on time and very fun to drive around the city with! He went exactly where we asked him to and Read more...
Our Trolley driver was right on time and very fun to drive around the city with! He went exactly where we asked him to and was very fun. Read less
Services Used: Transportation
Default-vendor-profile-pic
Mark
Wedding:
9/14/2013
5.0/5.0
The rep that I booked the trolley with was so helpful throughout the process and very quick and easy to work with. My wife and I were from out of town, so we did everything remotely with this vendor. The transportation ran smoothly on the day of the event and our wedding party had a blast. The driver was awesome and the trolley was in pristine condition. Great work done by Chicago Trolley!
The rep that I booked the trolley with was so helpful throughout the process and very quick and easy to work with. My wife Read more...
The rep that I booked the trolley with was so helpful throughout the process and very quick and easy to work with. My wife and I were from out of town, so we did everything remotely with this vendor. The transportation ran smoothly on the day of the event and our wedding party had a blast. The driver was awesome and the trolley was in pristine condition. Great work done by Chicago Trolley! Read less
Services Used: Transportation
Default-vendor-profile-pic
Nicole
Wedding:
7/27/2013
4.7/5.0
Hired a trolley for our wedding to be different and it was a lot of fun! Only issue we had was a zipper on one of the windows being broken but other than that, fun ride to the reception!
Hired a trolley for our wedding to be different and it was a lot of fun! Only issue we had was a zipper on one of the Read more...
Hired a trolley for our wedding to be different and it was a lot of fun! Only issue we had was a zipper on one of the windows being broken but other than that, fun ride to the reception! Read less
Services Used: Transportation
Default-vendor-profile-pic
Stephanie
Wedding:
6/22/2013
5.0/5.0
LOVE THEM! We hired them to take ALL of our wedding guests on a tour of the city in their famous trolleys. We had SIX of them, and every single trolley arrived early, and were so great to our guests! The company was a pleasure to work with, and our guests had a great time aboard one of Chicago's famous trolley's.
LOVE THEM! We hired them to take ALL of our wedding guests on a tour of the city in their famous trolleys. We had SIX of Read more...
LOVE THEM! We hired them to take ALL of our wedding guests on a tour of the city in their famous trolleys. We had SIX of them, and every single trolley arrived early, and were so great to our guests! The company was a pleasure to work with, and our guests had a great time aboard one of Chicago's famous trolley's. Read less
Services Used: Transportation
Default-vendor-profile-pic
Anonymous
Wedding:
1+ year ago
5.0/5.0
Reliable and dependable transportation on wedding day.
Reliable and dependable transportation on wedding day.
Reliable and dependable transportation on wedding day. Read less
Services Used: Transportation
Default-vendor-profile-pic
Anonymous
Wedding:
10/5/2012
5.0/5.0
Great service! Great attitude! The trolley was the perfect fit to our wedding and the driver was so wonderful also!
Great service! Great attitude! The trolley was the perfect fit to our wedding and the driver was so wonderful also!
Great service! Great attitude! The trolley was the perfect fit to our wedding and the driver was so wonderful also! Read less
Services Used: Transportation
130x130_sq_1334174261647-img0279rt
Mindi
Wedding:
9/22/2012
5.0/5.0
fantastic service and a great driver! would definitely use them again!
fantastic service and a great driver! would definitely use them again!
fantastic service and a great driver! would definitely use them again! Read less
Services Used: Transportation
130x130_sq_1325266466716-01276158
Anonymous
Wedding:
2+ years ago
4.5/5.0
Chicago Trolley & Double Decker Co. did a fantastic job for our wedding. They trolley was clean and our driver was incredibly nice. He picked us up a few minutes late after the ceremony (for our wedding party photos before the reception) but, in his defense, there was a Cubs game that had just finished up and our ceremony location was only a few miles from Wrigley. It was also a beautiful day so we didn't mind waiting and getting the chance to take more photos on the church steps.
Chicago Trolley & Double Decker Co. did a fantastic job for our wedding. They trolley was clean and our driver was Read more...
Chicago Trolley & Double Decker Co. did a fantastic job for our wedding. They trolley was clean and our driver was incredibly nice. He picked us up a few minutes late after the ceremony (for our wedding party photos before the reception) but, in his defense, there was a Cubs game that had just finished up and our ceremony location was only a few miles from Wrigley. It was also a beautiful day so we didn't mind waiting and getting the chance to take more photos on the church steps. Read less
Services Used: Transportation
Default-vendor-profile-pic
Laura
Wedding:
7/14/2012
4.2/5.0
The trolley was great. I am only deducting for responsiveness because the woman I had been working with left the company, and no one told me. So, when the date got closer I had to scramble to find a working phone number. But once I did, they were great to work with. They are a little more than a limo or party bus, but the open air trolley is best way to travel in downtown Chicago!
The trolley was great. I am only deducting for responsiveness because the woman I had been working with left the company, Read more...
The trolley was great. I am only deducting for responsiveness because the woman I had been working with left the company, and no one told me. So, when the date got closer I had to scramble to find a working phone number. But once I did, they were great to work with. They are a little more than a limo or party bus, but the open air trolley is best way to travel in downtown Chicago! Read less
Services Used: Transportation
Default-vendor-profile-pic
Anonymous
Wedding:
2+ years ago
5.0/5.0
I rented a trolley for a few hours on a Sunday for wedding pictures before my wedding ceremony. They were flexible with me on the minimum time given the Sunday wedding. They gave the best deal (we got a few other quotes) given that they were able to be flexible on the minimum. The trolley was clean, but overall the best part was that the driver was prompt and very nice and professional. He was accommodating and did not charge us extra for going over 15 minutes because we started a little late due to inclement weather. He knew the city well and had no trouble getting us to where we needed. I definitely would recommend this company to others.
I rented a trolley for a few hours on a Sunday for wedding pictures before my wedding ceremony. They were flexible with me Read more...
I rented a trolley for a few hours on a Sunday for wedding pictures before my wedding ceremony. They were flexible with me on the minimum time given the Sunday wedding. They gave the best deal (we got a few other quotes) given that they were able to be flexible on the minimum. The trolley was clean, but overall the best part was that the driver was prompt and very nice and professional. He was accommodating and did not charge us extra for going over 15 minutes because we started a little late due to inclement weather. He knew the city well and had no trouble getting us to where we needed. I definitely would recommend this company to others. Read less
Services Used: Transportation
Default-vendor-profile-pic
Meredith
Wedding:
6/9/2012
4.2/5.0
Our booking contact, John Simonson, was very helpful. We updated our schedule a few times and he confirmed the changes each time and was patient with us. Our schedule was too much, so he made suggestions to make sure that we would arrive on time for everything and gave good advice on how to make it all work.

The driver was very nice, but he did get a little confused and made a wrong turn heading to our wedding venue. Fortunately we had plenty of time thanks to John's suggestions and it was not a major issue. The trolley ran a shuttle between the hotel and wedding venue and was always on time. The trolley was wheelchair accessible, which was very helpful for elderly relatives.
Our booking contact, John Simonson, was very helpful. We updated our schedule a few times and he confirmed the changes Read more...
Our booking contact, John Simonson, was very helpful. We updated our schedule a few times and he confirmed the changes each time and was patient with us. Our schedule was too much, so he made suggestions to make sure that we would arrive on time for everything and gave good advice on how to make it all work.

The driver was very nice, but he did get a little confused and made a wrong turn heading to our wedding venue. Fortunately we had plenty of time thanks to John's suggestions and it was not a major issue. The trolley ran a shuttle between the hotel and wedding venue and was always on time. The trolley was wheelchair accessible, which was very helpful for elderly relatives. Read less
Services Used: Transportation
Default-vendor-profile-pic
Shianne
Wedding:
5/27/2012
4.8/5.0
We used Chicago Trolley to transport our guests between a hotel to the ceremony site, then on to the reception venue. Cost-wise, this was the best option in Chicago by far. We found them extremely flexible, as we gave them multiple pick-up/drop-off locations and changed the start/end times a couple of times before the wedding. The trolley was clean and on-time, and the driver was polite.
We used Chicago Trolley to transport our guests between a hotel to the ceremony site, then on to the reception venue. Read more...
We used Chicago Trolley to transport our guests between a hotel to the ceremony site, then on to the reception venue. Cost-wise, this was the best option in Chicago by far. We found them extremely flexible, as we gave them multiple pick-up/drop-off locations and changed the start/end times a couple of times before the wedding. The trolley was clean and on-time, and the driver was polite. Read less
Services Used: Transportation
Default-vendor-profile-pic
Melissa
Wedding:
5/25/2012
5.0/5.0
We had our trolley drive us around the city and stop at North Ave Beach, Kinzie Bridge and the Chicago theater. I was nervous our trolley driver would not be happy about the driving and parking, but he was awesome. He even helped us figure out the best spots to stop at. He was very easy going and had fun with us. He also picked up our guests at the hotel after he dropped us off at the ceremony spot. It was a great experience working with Chicago Trolley and Double Decker!
We had our trolley drive us around the city and stop at North Ave Beach, Kinzie Bridge and the Chicago theater. I was Read more...
We had our trolley drive us around the city and stop at North Ave Beach, Kinzie Bridge and the Chicago theater. I was nervous our trolley driver would not be happy about the driving and parking, but he was awesome. He even helped us figure out the best spots to stop at. He was very easy going and had fun with us. He also picked up our guests at the hotel after he dropped us off at the ceremony spot. It was a great experience working with Chicago Trolley and Double Decker! Read less
Services Used: Transportation
Default-vendor-profile-pic
Jessica
Wedding:
9/24/2011
2.7/5.0
While the trolley itself was perfect for our needs, our driver took a route that resulted in us all being late for the wedding ceremony. He got off the expressway due to traffic, but ended up taking a route that was far longer and he would have been far better just sticking to the expressway despite the traffic. Also, he had to wait around the corner from the hotel, but didn't call anyone to tell us that, so we were standing outside looking for him for a long time.
While the trolley itself was perfect for our needs, our driver took a route that resulted in us all being late for the Read more...
While the trolley itself was perfect for our needs, our driver took a route that resulted in us all being late for the wedding ceremony. He got off the expressway due to traffic, but ended up taking a route that was far longer and he would have been far better just sticking to the expressway despite the traffic. Also, he had to wait around the corner from the hotel, but didn't call anyone to tell us that, so we were standing outside looking for him for a long time. Read less
Services Used: Transportation
130x130_sq_1294720047854-sunscapeepic
STBMrsP
Wedding:
7/9/2011
3.1/5.0
We wanted a trolley for our wedding transportation so our entire bridal party would be able to ride with us. The trolley itself the day of was great, we were able to bring a cooler of drinks on board with us and while we forgot an ipod, they did have a hook up for it.
The office is good on communication overall. However the driver was a different story. He needed exact addresses for picture locations (some were parks where there really isn't an address) and was somewhat rude about asking for them. He also kept reminding us of how much time we had left on our contract. At our last stop which was basically behind our reception hall, as we were exiting he said "you only have 20 min left, I may have to leave you if you're not back in time". It seemed that he wanted us to end early rather than use the time we paid for. He also sat in the back of the church during the ceremony (which is ideal) but never came up once it was done to get us so everyone had to trek through the parking lot to the trolley which was annoying.
Overall, loved the trolley but our driver sucked.
We wanted a trolley for our wedding transportation so our entire bridal party would be able to ride with us. The trolley Read more...
We wanted a trolley for our wedding transportation so our entire bridal party would be able to ride with us. The trolley itself the day of was great, we were able to bring a cooler of drinks on board with us and while we forgot an ipod, they did have a hook up for it.
The office is good on communication overall. However the driver was a different story. He needed exact addresses for picture locations (some were parks where there really isn't an address) and was somewhat rude about asking for them. He also kept reminding us of how much time we had left on our contract. At our last stop which was basically behind our reception hall, as we were exiting he said "you only have 20 min left, I may have to leave you if you're not back in time". It seemed that he wanted us to end early rather than use the time we paid for. He also sat in the back of the church during the ceremony (which is ideal) but never came up once it was done to get us so everyone had to trek through the parking lot to the trolley which was annoying.
Overall, loved the trolley but our driver sucked. Read less
Services Used: Transportation
Default-vendor-profile-pic
Elaine
Wedding:
5/15/2011
4.2/5.0
We rented two trolleys from Chicago Trolley & Double Decker Co for our wedding in May 2011. Most of our guests traveled from out of town and were staying at the Days Inn Chicago. Our wedding venue was at Cafe Brauer at the Lincoln Park Zoo, so we rented a trolley to shuttle guests to our venue prior to the wedding and back to the hotel after the wedding was over.

Working with John was wonderful. He was quick to respond to emails and very easy to work with. The trolley was a big hit among our guests and was a great money saver instead of using the valet parking service through Cafe Brauer.

The only complaints I have is that there was an odd smell on the trolley on the way to the wedding venue. It didn't seem like they had cleaned to trolley after another party (it smelled like old alcohol) had used it. Also, the driver wasn't too friendly, but since we were only on the trolley for 5 minutes, it didn't really matter.

At the end of the evening, we had a different trolley and driver - the trolley was cleaner and didn't smell, and the driver was MUCH more pleasant.

Seems like the driver you get is a hit or miss, but the day was so wonderful, it didn't matter. Everything worked out, but overall my experience with Chicago Trolley & Double Decker Co was very positive.
We rented two trolleys from Chicago Trolley & Double Decker Co for our wedding in May 2011. Most of our guests traveled Read more...
We rented two trolleys from Chicago Trolley & Double Decker Co for our wedding in May 2011. Most of our guests traveled from out of town and were staying at the Days Inn Chicago. Our wedding venue was at Cafe Brauer at the Lincoln Park Zoo, so we rented a trolley to shuttle guests to our venue prior to the wedding and back to the hotel after the wedding was over.

Working with John was wonderful. He was quick to respond to emails and very easy to work with. The trolley was a big hit among our guests and was a great money saver instead of using the valet parking service through Cafe Brauer.

The only complaints I have is that there was an odd smell on the trolley on the way to the wedding venue. It didn't seem like they had cleaned to trolley after another party (it smelled like old alcohol) had used it. Also, the driver wasn't too friendly, but since we were only on the trolley for 5 minutes, it didn't really matter.

At the end of the evening, we had a different trolley and driver - the trolley was cleaner and didn't smell, and the driver was MUCH more pleasant.

Seems like the driver you get is a hit or miss, but the day was so wonderful, it didn't matter. Everything worked out, but overall my experience with Chicago Trolley & Double Decker Co was very positive. Read less
Services Used: Transportation
Bg21
PaulineW
Wedding:
1/16/2010
4.8/5.0
We had a larger bridal party and wanted everyone to have a great time. When we left the church the drive was great. Everyone was able to move around unlike sitting n a limo.
We had a larger bridal party and wanted everyone to have a great time. When we left the church the drive was great. Read more...
We had a larger bridal party and wanted everyone to have a great time. When we left the church the drive was great. Everyone was able to move around unlike sitting n a limo. Read less
Services Used: Transportation
Default-vendor-profile-pic
t-mo
Wedding:
10/24/2009
5.0/5.0
We were very happy with Chicago Trolley and had no problems at all during the planning or on the wedding day. They showed up on time to all pick-ups, went exactly where we wanted them to go, and it was a fun atmosphere. I was very worried about the transportation as we were using the trolley both for the bridal party and as a guest shuttle and running multiple trips back and forth from the hotel to the church, but everything went like clockwork and I didn't have to worry about a thing.
We were very happy with Chicago Trolley and had no problems at all during the planning or on the wedding day. They showed Read more...
We were very happy with Chicago Trolley and had no problems at all during the planning or on the wedding day. They showed up on time to all pick-ups, went exactly where we wanted them to go, and it was a fun atmosphere. I was very worried about the transportation as we were using the trolley both for the bridal party and as a guest shuttle and running multiple trips back and forth from the hotel to the church, but everything went like clockwork and I didn't have to worry about a thing. Read less
Services Used: Transportation
Default-vendor-profile-pic
cubfn34
Wedding:
9/26/2009
2.5/5.0
The trolley broke down on the way to pick up the women of the bridal party. They arrived at the church one hour late. The driver had no idea where he was or where he was going. It was a nice trolley, but a terribly run operation. Luckily they gave us a big price break after all of their screw ups.
The trolley broke down on the way to pick up the women of the bridal party. They arrived at the church one hour late. The Read more...
The trolley broke down on the way to pick up the women of the bridal party. They arrived at the church one hour late. The driver had no idea where he was or where he was going. It was a nice trolley, but a terribly run operation. Luckily they gave us a big price break after all of their screw ups. Read less
Services Used: Transportation
130x130_sq_1201296137465-chrisandlisa
Lisa
Wedding:
9/19/2009
5.0/5.0
Hiring the Chicago Trolley's for my wedding was probably the best thing I did. I had them take all the guests from the church to the reception, and, since almost all of my guests were from out of town, I requested that they take a specific route and actually point out the points of interest, just like the Hop-On-Hop-Off tour they offer.

They were at the church exactly on time and were already waiting outside when the ceremony was over.

At the end of the night, I hired them again to take people from the reception back to where the majority of the hotels were. They asked as people got on the trolley which hotel they were staying at and drove them right back to their door.

Setting up the contract with the Trolley company was easy and professional. When I had to reduce the number of trollies needed, they were accomodating. When the night ran long and the Trollies had to stay longer, they were profressional, organized, and didn't complain.
Hiring the Chicago Trolley's for my wedding was probably the best thing I did. I had them take all the guests from the Read more...
Hiring the Chicago Trolley's for my wedding was probably the best thing I did. I had them take all the guests from the church to the reception, and, since almost all of my guests were from out of town, I requested that they take a specific route and actually point out the points of interest, just like the Hop-On-Hop-Off tour they offer.

They were at the church exactly on time and were already waiting outside when the ceremony was over.

At the end of the night, I hired them again to take people from the reception back to where the majority of the hotels were. They asked as people got on the trolley which hotel they were staying at and drove them right back to their door.

Setting up the contract with the Trolley company was easy and professional. When I had to reduce the number of trollies needed, they were accomodating. When the night ran long and the Trollies had to stay longer, they were profressional, organized, and didn't complain. Read less
Services Used: Transportation
Bg22
Julia C.
Wedding:
8/2/2008
5.0/5.0
Everything you would want in a Trolley experience! The driver was friendly, well put together and knew where he was going. The trolley was clean, well maintained and so much fun. We were allowed to drink on the Trolley as we made our way to the reception and also had use of their CD player to keep the tunes flowing. It was such a fun way to travel for the day! Our wedding party LOVED it!
Everything you would want in a Trolley experience! The driver was friendly, well put together and knew where he was going. Read more...
Everything you would want in a Trolley experience! The driver was friendly, well put together and knew where he was going. The trolley was clean, well maintained and so much fun. We were allowed to drink on the Trolley as we made our way to the reception and also had use of their CD player to keep the tunes flowing. It was such a fun way to travel for the day! Our wedding party LOVED it! Read less
Services Used: Transportation
Default-vendor-profile-pic
jdthac01
Wedding:
10/19/2007
5.0/5.0
Having a trolley was one of my biggest wedding dreams and all of the trolley companies that I was looking at were requiring a 4 hour time frame. This wasn't an option as we only needed one for two hours maximum. Jennifer from Chicago Trolley was very accomodating and let us know that things would be okay. I booked the trolley only three weeks before my actual wedding because I became a little distraught in thinking that I wouldn't be able to have one. My driver was PROMPT and very professional, even letting my dad talk to him while we were loading up. LOL! I am happy to say that if I ever have anything else of importance and this size, I would love to show up in a trolley again and Chicago Trolley would definitely be first on my list.
Having a trolley was one of my biggest wedding dreams and all of the trolley companies that I was looking at were Read more...
Having a trolley was one of my biggest wedding dreams and all of the trolley companies that I was looking at were requiring a 4 hour time frame. This wasn't an option as we only needed one for two hours maximum. Jennifer from Chicago Trolley was very accomodating and let us know that things would be okay. I booked the trolley only three weeks before my actual wedding because I became a little distraught in thinking that I wouldn't be able to have one. My driver was PROMPT and very professional, even letting my dad talk to him while we were loading up. LOL! I am happy to say that if I ever have anything else of importance and this size, I would love to show up in a trolley again and Chicago Trolley would definitely be first on my list. Read less
Services Used: Transportation
Default-vendor-profile-pic
Michelle
Wedding:
6/17/2005
4.3/5.0
For the most part everything went fine. The trolley was on time and prepared for us. They knew where they had to go and how to get there. The only problem I had was with the driver. She was nice in the beginning but showed her aggravation when we were running late. We were on time to the church. The ceremony and picture there ran late. We then went to take pictures at a park and that ran late. I knew from the beginning that there would be an extra fee if we ran over the scheduled time and I was totally ok with that. It just kind of bothered me that this was my day, I was ok with running a little late to the reception but the driver openly showed her irritation that we were taking too long with the pictures. This put a little bit of stress on me. I wanted those pictures at the park. They were important to me. And the driver just kind of stressed me out a little bit. Other than that everything else was good.
For the most part everything went fine. The trolley was on time and prepared for us. They knew where they had to go and Read more...
For the most part everything went fine. The trolley was on time and prepared for us. They knew where they had to go and how to get there. The only problem I had was with the driver. She was nice in the beginning but showed her aggravation when we were running late. We were on time to the church. The ceremony and picture there ran late. We then went to take pictures at a park and that ran late. I knew from the beginning that there would be an extra fee if we ran over the scheduled time and I was totally ok with that. It just kind of bothered me that this was my day, I was ok with running a little late to the reception but the driver openly showed her irritation that we were taking too long with the pictures. This put a little bit of stress on me. I wanted those pictures at the park. They were important to me. And the driver just kind of stressed me out a little bit. Other than that everything else was good. Read less
Services Used: Transportation

MAP

 
4400 S. Racine, Chicago, IL 60609 See On Map
Thanks for visiting the vendor listing for Chicago Trolley & Double Decker Co.
Please let this vendor know that you found them on the WeddingWire Network.
Ww_logo
 
220x220_1383588008943-angeleyes