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Chicago Trolley Rentals

Chicago , IL

LOCATION

3659 W Addison chicago il 60618, 1950 N Lock wood chicago il 60639
Chicago, IL US 60618 (map)

PHONE

312-404-8182

WEBSITE

View website
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ABOUT US

CHICAGO TROLLEY RENTALS,
Chicago Trolley Rentals, INC. offers the most special trolley experience in the Chicago area. Bridal Parties and Bar Hopping parties both love our beautiful... Read more
CHICAGO TROLLEY RENTALS,
Chicago Trolley Rentals, INC. offers the most special trolley experience in the Chicago area. Bridal Parties and Bar Hopping parties both love our beautiful custom interiors! Brides love our classic styling and antique couches, while Pub Crawlers enjoy our friendly, professional drivers and open seating that encourages greater socializing. All of the guests on our trolleys enjoy the atmosphere created by our iPod stereo hookups, fully air conditioned and heated vehicles, some trolleys with open decks and balconies giving you the best views of our beautiful city and skyline. We have the trolleys with the most character and soul! Read less
Transportation

PHOTOS

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INFO FOR TRANSPORTATION

What types of cars do you have in your fleet?
Classic Car, Exotic Car, Trolley
Do you have liability insurance?
Yes

REVIEWS

3.9
out of 5.0
4.0/5.0
3.8/5.0
3.8/5.0
3.9/5.0
4.0/5.0
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Valerie
Wedding:
6/23/2012
5.0/5.0
Very professional and very accommodating. Was a pleasure to work with. Would highly recommend them if you want a trolley tor you event.
Very professional and very accommodating. Was a pleasure to work with. Would highly recommend them if you want a trolley Read more...
Very professional and very accommodating. Was a pleasure to work with. Would highly recommend them if you want a trolley tor you event. Read less
Services Used: Transportation
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Stephanie
Wedding:
7/23/2011
2.2/5.0
Big Dissappointment!!! I was extrememly disappointedwith our service for our wedding, 7/23/11. I and our friends had confirmed with Thomas at Chicago Trolley rental several times before our wedding and the day of that the trolley was to arrive at 3:45...he was at least 45 minutes late. Then when he did arrive he had no idea where we were going or how to get there which I had communicated the stop locations the week before so that he would have that information and directions. Although we enjoyed the trolley ride we were extremely rushed to get photos done and get back on schedule for the reception. We were unable to get some of the photos we wanted due to the time crunch. I really expected more from this company since my communications with them up until that day were great. I sent my feedback and disappointment to them after the wedding and received no response not even an apology! Thank you!
Big Dissappointment!!! I was extrememly disappointedwith our service for our wedding, 7/23/11. I and our friends had Read more...
Big Dissappointment!!! I was extrememly disappointedwith our service for our wedding, 7/23/11. I and our friends had confirmed with Thomas at Chicago Trolley rental several times before our wedding and the day of that the trolley was to arrive at 3:45...he was at least 45 minutes late. Then when he did arrive he had no idea where we were going or how to get there which I had communicated the stop locations the week before so that he would have that information and directions. Although we enjoyed the trolley ride we were extremely rushed to get photos done and get back on schedule for the reception. We were unable to get some of the photos we wanted due to the time crunch. I really expected more from this company since my communications with them up until that day were great. I sent my feedback and disappointment to them after the wedding and received no response not even an apology! Thank you! Read less
Services Used: Transportation
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marfitz
Wedding:
6/11/2011
0.0/5.0
NIGHTMARE - Also known as Chicago Trolley - My daughter just got married this past weekend. First they said that the rolls they rental had mechanical problems and sent her an upgrade. The upgrade was horrible. It was soooo dirty on the inside, the white walls weren't white anymore, it looked like the right side was side swiped. The whole car needed a good scrubbing inside & outside. There were rust spots etc., just a complete nightmare. When the driver called his boss (the owner) to let him know that we wanted a new car - the owner could care less - he actually said 'TAKE A TAXI - we are not sending you a new car. The bride had to get to the church and the hotel stepped up and drove her to the church. I WOULD NOT - I MEAN DON'T EVEN CONSIDER - RENTING FROM THIS COMPANY
NIGHTMARE - Also known as Chicago Trolley - My daughter just got married this past weekend. First they said that the rolls Read more...
NIGHTMARE - Also known as Chicago Trolley - My daughter just got married this past weekend. First they said that the rolls they rental had mechanical problems and sent her an upgrade. The upgrade was horrible. It was soooo dirty on the inside, the white walls weren't white anymore, it looked like the right side was side swiped. The whole car needed a good scrubbing inside & outside. There were rust spots etc., just a complete nightmare. When the driver called his boss (the owner) to let him know that we wanted a new car - the owner could care less - he actually said 'TAKE A TAXI - we are not sending you a new car. The bride had to get to the church and the hotel stepped up and drove her to the church. I WOULD NOT - I MEAN DON'T EVEN CONSIDER - RENTING FROM THIS COMPANY Read less
Services Used: Transportation
Chicago Trolley Rentals responded with the following comments:

I am also disappointed that you had a negative experience with us. We fired the gentleman responsible for managing our Rolls Royce fleet at that time and have replaced him since we became aware of his actions of maligning our name and starting his own company. I take responsibility for my company and ask you to please accept my personal apology. We have replaced him and hope that the lasting memories of your day will be of the beautiful union and not the irresponsible actions of one person. I am the owner and I care greatly and again offer my apologies for any disappointment you had.
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FrenchRomance
Wedding:
3/20/2011
4.5/5.0
Chicago Trolley/Coach USA worked out great on our wedding day. We were looking to rent a trolley for 2 hours and kept running into 3-hour minimums with other companies. Chicago Trolley let us rent a 35-person trolley for 2 hours at a very reasonable price and allowed us to bring in our own food and alcohol. The driver was prompt and professional and knew his way around Lincoln Park. The trolley was perfect for a slightly chilly day and allowed our wedding party to take photos all around the city.
Chicago Trolley/Coach USA worked out great on our wedding day. We were looking to rent a trolley for 2 hours and kept Read more...
Chicago Trolley/Coach USA worked out great on our wedding day. We were looking to rent a trolley for 2 hours and kept running into 3-hour minimums with other companies. Chicago Trolley let us rent a 35-person trolley for 2 hours at a very reasonable price and allowed us to bring in our own food and alcohol. The driver was prompt and professional and knew his way around Lincoln Park. The trolley was perfect for a slightly chilly day and allowed our wedding party to take photos all around the city. Read less
Services Used: Transportation
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Courtney
Wedding:
9/11/2010
5.0/5.0
Chicago Trolley Rentals was so easy to book and affordable for my wedding day. They were on time picking me up and the driver was so great and professional. He was so helpful and always made sure everything was okay. The trolley was clean and spacious and perfect for my day! It was cute to ride around in a trolley and it made my day so much easier for getting in and out of a vehicle. The driver also had a good knowledge of the city so that we were able to take as many photographs in the three hour time slot we had between the wedding and the reception. I would go with them again and for any future events!
Chicago Trolley Rentals was so easy to book and affordable for my wedding day. They were on time picking me up and the Read more...
Chicago Trolley Rentals was so easy to book and affordable for my wedding day. They were on time picking me up and the driver was so great and professional. He was so helpful and always made sure everything was okay. The trolley was clean and spacious and perfect for my day! It was cute to ride around in a trolley and it made my day so much easier for getting in and out of a vehicle. The driver also had a good knowledge of the city so that we were able to take as many photographs in the three hour time slot we had between the wedding and the reception. I would go with them again and for any future events! Read less
Services Used: Transportation
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KathyO45
Wedding:
7/10/2010
1.0/5.0
The trolley never showed up to pick up the grooms men in time. Then it was suppose to go straight to the bride's house to pick up the bride and bridesmaides. It didn't show up there until a half hour after the bride should have been at the church. The driver was at the church to pick everyone up after the wedding, but got lost on the way to the reception even with a GPS. The wedding party was late for the reception. I have emailed them several times to see about a refund of some sort and no one will respond to emails or phone calls. I would go anywhere but here. They hardly speak English when you call. We paid for a/c, but it either wasn't on or it was broke.
The trolley never showed up to pick up the grooms men in time. Then it was suppose to go straight to the bride's house to Read more...
The trolley never showed up to pick up the grooms men in time. Then it was suppose to go straight to the bride's house to pick up the bride and bridesmaides. It didn't show up there until a half hour after the bride should have been at the church. The driver was at the church to pick everyone up after the wedding, but got lost on the way to the reception even with a GPS. The wedding party was late for the reception. I have emailed them several times to see about a refund of some sort and no one will respond to emails or phone calls. I would go anywhere but here. They hardly speak English when you call. We paid for a/c, but it either wasn't on or it was broke. Read less
Services Used: Transportation
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Ashley
Wedding:
5/26/2010
4.2/5.0
The trolley was a fun aspect of my wedding that was unique and a fun place for photos. The staff and the driver were very polite and professional. The trolley did break down in front of my husband's house, but the company sent another trolley to take my side of the bridal party to the Church and were on time for me. Please note for future brides out there that breakdowns happen with any vehicle and always have a back-up plan of your own.
The trolley was a fun aspect of my wedding that was unique and a fun place for photos. The staff and the driver were very Read more...
The trolley was a fun aspect of my wedding that was unique and a fun place for photos. The staff and the driver were very polite and professional. The trolley did break down in front of my husband's house, but the company sent another trolley to take my side of the bridal party to the Church and were on time for me. Please note for future brides out there that breakdowns happen with any vehicle and always have a back-up plan of your own. Read less
Services Used: Transportation
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Czarina
Wedding:
5/8/2010
5.0/5.0
The driver was on time. He coordinated with the limo so well. I was very impressed!
The driver was on time. He coordinated with the limo so well. I was very impressed!
The driver was on time. He coordinated with the limo so well. I was very impressed! Read less
Services Used: Transportation
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Arnold
Wedding:
12/19/2009
5.0/5.0
I used Chicago Trolley Rentals for my wedding on Saturday December 19, 2009. Thomas from Chicago Trolley Rentals promised to make my bride happy that day, and he definitely did. The trolley was beautiful and the driver very pleasant and accommodating. I am so happy with them and just want to say thank you to them for all of their excellent efforts and service. Thank you!!!
I used Chicago Trolley Rentals for my wedding on Saturday December 19, 2009. Thomas from Chicago Trolley Rentals promised Read more...
I used Chicago Trolley Rentals for my wedding on Saturday December 19, 2009. Thomas from Chicago Trolley Rentals promised to make my bride happy that day, and he definitely did. The trolley was beautiful and the driver very pleasant and accommodating. I am so happy with them and just want to say thank you to them for all of their excellent efforts and service. Thank you!!! Read less
Services Used: Transportation
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bhanson1299
Wedding:
12/5/2009
5.0/5.0
The transportation for my event was flawless. Chicago trolley rentals was courteous, punctual, friendly, and eager to help. The trolley was clean when it arrived and very comfortable. I would use their services again or recommend them to friends any time.

Thanks again!
The transportation for my event was flawless. Chicago trolley rentals was courteous, punctual, friendly, and eager to Read more...
The transportation for my event was flawless. Chicago trolley rentals was courteous, punctual, friendly, and eager to help. The trolley was clean when it arrived and very comfortable. I would use their services again or recommend them to friends any time.

Thanks again! Read less
Services Used: Transportation
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Kelly
Wedding:
5/30/2009
3.7/5.0
The quality and professionalism from the driver was exceptional. However, the contact that I worked with via email to ask questions was not very helpful at all.
The quality and professionalism from the driver was exceptional. However, the contact that I worked with via email to ask Read more...
The quality and professionalism from the driver was exceptional. However, the contact that I worked with via email to ask questions was not very helpful at all. Read less
Services Used: Transportation
Chicago Trolley Rentals responded with the following comments:

We apologize for any bad experience you had with us. We had an unfortunate experience with an employee we had to let go. We found out too late he was starting his own business and working to make us look bad at the same time. We are always working to improve ourselves and our customer experience. We encourage you to give us a second chance to show you our commitment to customer satisfaction. Best Regards.
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Amy
Wedding:
5/3/2008
5.0/5.0
We used Trolley Iowa. It held more than 30 people so we could fit spouses as well as our attendants on the Trolley. It worked out really well. Clarence, our driver, was happy and very curtious.
We used Trolley Iowa. It held more than 30 people so we could fit spouses as well as our attendants on the Trolley. It Read more...
We used Trolley Iowa. It held more than 30 people so we could fit spouses as well as our attendants on the Trolley. It worked out really well. Clarence, our driver, was happy and very curtious. Read less
Services Used: Transportation
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Brenda
Wedding:
8/11/2007
5.0/5.0
very professional
very professional
very professional Read less
Services Used: Transportation

MAP

 
3659 W Addison chicago il 60618, 1950 N Lock wood chicago il 60639, Chicago, IL 60618 See On Map
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