130x130 sq 1395339265609 chrissy

Chrissy O Designs

Newton , NJ

LOCATION

111 Spring Street
Newton, NJ 07860 US

PHONE

973-579-7606

WEBSITE

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ABOUT US

Our mission is simple: To make your wedding or special occasion the most glamorous day of your life. From the first time you walk in our store, you will feel the Chrissy O difference. We... Read more
Our mission is simple: To make your wedding or special occasion the most glamorous day of your life. From the first time you walk in our store, you will feel the Chrissy O difference. We will cater to most every need. We have 5000 square feet filled with gowns and accessories! We offer a unique one-on-one consultation with all of our customers. Our store is a friendly, comfortable place to shop. Enjoy soothing music, fresh flowers, candles, delightful edibles, and other treats while you shop. Our people, our store, our employees make the difference and set us apart from all of the others. We have catered to thousands of happy clients from around the corner, across the pond, and to the other side of the world. We want to make you feel like the most beautiful woman at your event! We look forward to meeting you soon! Its your time to Shine with Chrissy O Designs. Read less
Dress & Attire

REVIEWS

3.9
out of 5.0
4.0/5.0
3.9/5.0
3.8/5.0
4.1/5.0
3.9/5.0
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Michele
Wedding:
7/18/2015
4.3/5.0
I went to Chrissy O Designs for a sample sale they were having just for fun with two of my bridesmaids - as my wedding was a little ways off, I wasn't seriously looking for anything --- I ended up buying the second dress I tried on and absolutely love it! The lady that worked there offered compliments, but I felt she wasn't as hands on as I expected (I've seen more attentiveness at other locations while searching for bridesmaids dresses). Otherwise, the price was absolutely amazing and I am happy.
I went to Chrissy O Designs for a sample sale they were having just for fun with two of my bridesmaids - as my wedding was Read more...
I went to Chrissy O Designs for a sample sale they were having just for fun with two of my bridesmaids - as my wedding was a little ways off, I wasn't seriously looking for anything --- I ended up buying the second dress I tried on and absolutely love it! The lady that worked there offered compliments, but I felt she wasn't as hands on as I expected (I've seen more attentiveness at other locations while searching for bridesmaids dresses). Otherwise, the price was absolutely amazing and I am happy. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.6/5.0
I had a wonderful experiece at Chrissy's!! Issy was wonderful and very helpful. I had been to numerous stores and she was the only one that described the details of the dress so eloquently.
I had been corresponding with them through email and they responded very quickly. They also held a dress for me that I had tried on at another store. They had the sample and I was able to buy it off the rack at a GREAT price. I was there during prom season, but the brides section is in the back and didn't affect our appointment. The only down side some people may see is the store hours, but they are open on Saturdays which works for me!
I had a wonderful experiece at Chrissy's!! Issy was wonderful and very helpful. I had been to numerous stores and she was Read more...
I had a wonderful experiece at Chrissy's!! Issy was wonderful and very helpful. I had been to numerous stores and she was the only one that described the details of the dress so eloquently.
I had been corresponding with them through email and they responded very quickly. They also held a dress for me that I had tried on at another store. They had the sample and I was able to buy it off the rack at a GREAT price. I was there during prom season, but the brides section is in the back and didn't affect our appointment. The only down side some people may see is the store hours, but they are open on Saturdays which works for me! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
5.0/5.0
Excellent gowns and excellent customer service! I would absolutely recommend this shop to anyone searching for the perfect gown!!
Excellent gowns and excellent customer service! I would absolutely recommend this shop to anyone searching for the perfect Read more...
Excellent gowns and excellent customer service! I would absolutely recommend this shop to anyone searching for the perfect gown!! Read less
Services Used: Dress & Attire
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Eileen
Wedding:
8/9/2014
0.6/5.0
We have had the absolute worst experience with this store, from the owner to the employees. We ordered a flower girl dress in April. In July it came in, but the wrong dress was ordered. They ordered the correct one and a few weeks later it came in - right dress. Wrong size. They made a few phone calls to see if they could find it in the right size, but nobody had it and so we were told we could take the smaller dress or get a refund. There was nothing else they could do. 3 weeks before the wedding, they screwed up the order twice, and they could care less. We went to another bridal store and they said to bring the smaller one in, they'd get creative and have it altered in time. When I went back to get the dress they refused to allow me to take it out of the store without paying the balance! I said who do you think has to pay for all the alterations we have to get because of your errors? Their whole attitude was "take it or leave it". I took it but told them I would be contacting the BBB, and writing reviews up on the web to warn people of the "customer service" they provide. The little girl behind the counter said I don't think I'm going to give you this dress because you're threatening us. Good gawd. What a horrible place.
We have had the absolute worst experience with this store, from the owner to the employees. We ordered a flower girl dress Read more...
We have had the absolute worst experience with this store, from the owner to the employees. We ordered a flower girl dress in April. In July it came in, but the wrong dress was ordered. They ordered the correct one and a few weeks later it came in - right dress. Wrong size. They made a few phone calls to see if they could find it in the right size, but nobody had it and so we were told we could take the smaller dress or get a refund. There was nothing else they could do. 3 weeks before the wedding, they screwed up the order twice, and they could care less. We went to another bridal store and they said to bring the smaller one in, they'd get creative and have it altered in time. When I went back to get the dress they refused to allow me to take it out of the store without paying the balance! I said who do you think has to pay for all the alterations we have to get because of your errors? Their whole attitude was "take it or leave it". I took it but told them I would be contacting the BBB, and writing reviews up on the web to warn people of the "customer service" they provide. The little girl behind the counter said I don't think I'm going to give you this dress because you're threatening us. Good gawd. What a horrible place. Read less
Services Used: Dress & Attire
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mrsbongo
Wedding:
7/19/2014
5.0/5.0
I am so glad that I made the decision to use Chrissy O's! I had read some bad reviews and heard a few negative things about this store and made the decision to go elsewhere... Until my wedding hair/makeup vendor (whom I've known for years) told me that she had a great experience here, as did a bunch of other people that she knew. I trust her opinion, so I went ahead and made an appointment.

I worked with Jessica at Chrissy O's. She was so friendly and knowledgeable, and made the experience painless and enjoyable! She is really quick to respond to emails, which I love. We had some scheduling issues with my bridesmaids, and it ended up that the only day we could make an appointment was a Sunday - a day that Chrissy O's is not normally open. Jessica opened the store just for our appointment, and we never felt rushed! She had everything ready for us and the girls tried on everything they wanted and more! I let the girls each pick their own style out of the Alfred Angelo collection, and the selection at the store is amazing - there were literally dozens of choices, including the new collection. And every one of my bridesmaids found a dress that was perfect for them!!! In addition to the great experience, we were totally surprised at the prices - every single dress was cheaper than other stores that we had considered going to!

I would recommend Chrissy O's to any bride or bridal party! I am so happy that I made the decision to use them!!!!!
I am so glad that I made the decision to use Chrissy O's! I had read some bad reviews and heard a few negative things Read more...
I am so glad that I made the decision to use Chrissy O's! I had read some bad reviews and heard a few negative things about this store and made the decision to go elsewhere... Until my wedding hair/makeup vendor (whom I've known for years) told me that she had a great experience here, as did a bunch of other people that she knew. I trust her opinion, so I went ahead and made an appointment.

I worked with Jessica at Chrissy O's. She was so friendly and knowledgeable, and made the experience painless and enjoyable! She is really quick to respond to emails, which I love. We had some scheduling issues with my bridesmaids, and it ended up that the only day we could make an appointment was a Sunday - a day that Chrissy O's is not normally open. Jessica opened the store just for our appointment, and we never felt rushed! She had everything ready for us and the girls tried on everything they wanted and more! I let the girls each pick their own style out of the Alfred Angelo collection, and the selection at the store is amazing - there were literally dozens of choices, including the new collection. And every one of my bridesmaids found a dress that was perfect for them!!! In addition to the great experience, we were totally surprised at the prices - every single dress was cheaper than other stores that we had considered going to!

I would recommend Chrissy O's to any bride or bridal party! I am so happy that I made the decision to use them!!!!! Read less
Services Used: Dress & Attire
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Tina
Wedding:
7/4/2014
5.0/5.0
I am so glad I went with Chrissy O Designs for my bridal gown and accessories. Jessica and her team provide a relaxed environment for trying on gowns and made the experience enjoyable. I think they enjoyed the try-on part as much as I did! Jessica had no problem with me coming in to pick a bridal gown with only 6 weeks before the wedding. The dress I said "yes" to was actually available to ship and was in the store 2 weeks later! Maria, the seamstress, did a wonderful job altering my gown and went above and beyond in her alterations. I was amazed, since my gown (all lace overlay) was a lot of work to take in and she only had a few weeks to work with! I love the veil and tiara that I got from there, too. For anyone looking for a bridal, bridesmaid or prom gown, Chrissy O Designs is the place to go!
I am so glad I went with Chrissy O Designs for my bridal gown and accessories. Jessica and her team provide a relaxed Read more...
I am so glad I went with Chrissy O Designs for my bridal gown and accessories. Jessica and her team provide a relaxed environment for trying on gowns and made the experience enjoyable. I think they enjoyed the try-on part as much as I did! Jessica had no problem with me coming in to pick a bridal gown with only 6 weeks before the wedding. The dress I said "yes" to was actually available to ship and was in the store 2 weeks later! Maria, the seamstress, did a wonderful job altering my gown and went above and beyond in her alterations. I was amazed, since my gown (all lace overlay) was a lot of work to take in and she only had a few weeks to work with! I love the veil and tiara that I got from there, too. For anyone looking for a bridal, bridesmaid or prom gown, Chrissy O Designs is the place to go! Read less
Services Used: Dress & Attire
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a
Wedding:
6/20/2014
1.2/5.0
we went looking at bridesmaids dresses and it was so unorginized and unprofessional. the young girl was very unprofessional. my vail was not the one i ordered, they first told me it was the one i picked , i pulled out a photo of the one i wanted. they reordered it telling me they missed a number when ordering. my briesmaids dresses came the wrong color. they kept insiting it was the color i ordered. the color i wanted was peatone turquoise but peatone was crossed out on the order form. she insisited it wasnt. i said i wouldnt take the dresses and they called the company and they could be rush ordered, be here no later then the 31st. i made a finally fitting for my gown that day. i called the week before my fitting to confirm my dresses would be there and they told me the were being shipped the week of my wedding. i went back and forth with the shop to get them there by the 31st. i then asked to speak with the owner Carissa. she at first told us there was nothing she can do. we asked her to be at our fitting so we can speak. we let the shop know the day of my final fitting we would take my gown home. carissa was late. i tried on my gown, the seamstress asked why i was there, i told her my final fitting and she said that i wasnt in her scedule. the dress was not steamed or pressed for me to take home. when carissa came she said she personally called the company for the dresses and they would be here the following week. why they couldnt do that before i dont know. she promised to call me monday and gave me her card incase i didnt hear from her. of course i did not hear from her. her mail box was always full. i then texted her, she texted me back "wrong number". i guess she forgot i spoke to her on this number the week prior. my dresses did thankfully get there that week. this place caused me so much stress right before me wedding. it is very unprofessional and very unorganized.
we went looking at bridesmaids dresses and it was so unorginized and unprofessional. the young girl was very Read more...
we went looking at bridesmaids dresses and it was so unorginized and unprofessional. the young girl was very unprofessional. my vail was not the one i ordered, they first told me it was the one i picked , i pulled out a photo of the one i wanted. they reordered it telling me they missed a number when ordering. my briesmaids dresses came the wrong color. they kept insiting it was the color i ordered. the color i wanted was peatone turquoise but peatone was crossed out on the order form. she insisited it wasnt. i said i wouldnt take the dresses and they called the company and they could be rush ordered, be here no later then the 31st. i made a finally fitting for my gown that day. i called the week before my fitting to confirm my dresses would be there and they told me the were being shipped the week of my wedding. i went back and forth with the shop to get them there by the 31st. i then asked to speak with the owner Carissa. she at first told us there was nothing she can do. we asked her to be at our fitting so we can speak. we let the shop know the day of my final fitting we would take my gown home. carissa was late. i tried on my gown, the seamstress asked why i was there, i told her my final fitting and she said that i wasnt in her scedule. the dress was not steamed or pressed for me to take home. when carissa came she said she personally called the company for the dresses and they would be here the following week. why they couldnt do that before i dont know. she promised to call me monday and gave me her card incase i didnt hear from her. of course i did not hear from her. her mail box was always full. i then texted her, she texted me back "wrong number". i guess she forgot i spoke to her on this number the week prior. my dresses did thankfully get there that week. this place caused me so much stress right before me wedding. it is very unprofessional and very unorganized. Read less
Services Used: Dress & Attire, Unique Services
Chrissy O Designs responded with the following comments:

We are sorry you feel this way Ashlin and we take all of your comments to heart. As for the veil- we are making it a new policy that all receipts must be presented when picking up- this way everyone is on the same page. Its true we have a lot of veils and a lot of brides so there can be confusion. By making sure everyone saves and presents their receipt we can assure we have the right merchandise and there are no questions or mistakes. We didn't ask you to present it and we should have at your first fitting. When you go to pick up most anything you need a receipt and we are now making that store policy. The bridesmaid dresses- there is turquoise and pantone turquoise. Your dress receipts were all notated turquoise on the actual dress order receipts so that is what they were ordered as. Obviously it was not the color you wanted and we jumped on getting the right color right away. At first I was going to wait til Monday to speak to them but I wanted to get them right away and I went ahead and ordered them on that Saturday on the spot online. There was no arguing what or who did what- it was taken care of. The original turquoise dresses we have those no matter what and paid for both batches of dresses- they don't take returns. I would hope the fact that we corrected it on the spot - paid to rush them to get them on time- and the fact that we are left stuck with an entire batch of dresses shows what we are willing to do whatever to make our customers happy. I didn't care if it was our fault or yours- I wanted you to have the right color no matter what. Dresses take time to make -the ship date was Super Rush date and we aren't updated til Dessy gets them in hand. They did end up getting them earlier and they arrived that Wednesdy. As my customers know and you saw as soon as you emailed me I emailed you right back to give you the status and when they can be picked up.I also checked to make sure you were happy with them. We corrected everything no matter the cost.
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Michelle
Wedding:
5/10/2014
4.3/5.0
I bought my wedding dress from Chrissy O's. The dress buying experience was perfect. I worked with Jess, the owner of the store. She was very nice and not at all pushy. She even opened up the store for me on a day they were closed so my mother in law could come see the dress before I bought it. The issues I had here were with the other staff members. Two of the women working the counter were extremely rude to me and my mom. Jessica ended up calling me and apologized for there ignorance and allowed me to go to an outside shop to have my dress altered (my dress came with the alterations included and she allowed me to go to an outside tailor at their cost). While the store is flexible with allowing you to come in on off-days to try on the dresses, the seamstresses they have at the store are NOT so flexible. They were not available at all Sunday, Monday, Tuesday- and had very limited hours on the other days. The company they sent me to for my alterations (Humble Thread) was very nice and had very flexible hours. The alterations came out fantastic, but the bustle was a DISASTER. She told us it was "color-coordinated" but none of the colors matched up. Also, less than an hour into the wedding more than half of the ties ripped out of the dress and I ended up dragging around my dress all night which was a real pain. I had a few people try and help to fix it but the ties were not suitable for how heavy my dress was and just kept ripping. If you are going to use Chrissy O's make sure you deal with Jessica! The other women at the store couldn't care less about your experience or time but Jessica was fantastic.
I bought my wedding dress from Chrissy O's. The dress buying experience was perfect. I worked with Jess, the owner of the Read more...
I bought my wedding dress from Chrissy O's. The dress buying experience was perfect. I worked with Jess, the owner of the store. She was very nice and not at all pushy. She even opened up the store for me on a day they were closed so my mother in law could come see the dress before I bought it. The issues I had here were with the other staff members. Two of the women working the counter were extremely rude to me and my mom. Jessica ended up calling me and apologized for there ignorance and allowed me to go to an outside shop to have my dress altered (my dress came with the alterations included and she allowed me to go to an outside tailor at their cost). While the store is flexible with allowing you to come in on off-days to try on the dresses, the seamstresses they have at the store are NOT so flexible. They were not available at all Sunday, Monday, Tuesday- and had very limited hours on the other days. The company they sent me to for my alterations (Humble Thread) was very nice and had very flexible hours. The alterations came out fantastic, but the bustle was a DISASTER. She told us it was "color-coordinated" but none of the colors matched up. Also, less than an hour into the wedding more than half of the ties ripped out of the dress and I ended up dragging around my dress all night which was a real pain. I had a few people try and help to fix it but the ties were not suitable for how heavy my dress was and just kept ripping. If you are going to use Chrissy O's make sure you deal with Jessica! The other women at the store couldn't care less about your experience or time but Jessica was fantastic. Read less
Services Used: Dress & Attire
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Private User
Wedding:
4/26/2014
1.0/5.0
very disappointed in their service and their alterations. had a seamstress that charged me over $450 just for my gown alterations. she told me it was complete, i came back to try it on it was awful! nowhere near done. had another one of their seamstresses look at it to try and fix it, went back, (keep in mind) 3 weeks before my wedding and it was still NOT done right. and then they proceed to tell me she's bedridden with back surgery and they have yet another seamstress! really? so whats going to happen next... this one will have pneumonia a week before my wedding and the dress isn't done? yea i don't think so
so i walked out with my dress and i found a local seamstress which did my bridesmaids gowns and it was half the price and she fixed it right there on the spot for me!

do not have any alterations done here! especially as a bride. extremely overpriced and they are not experienced. the chop job done to my gown and the original markings for my girls gowns would have been tea length not to the floor! unreal!

owner / manager (whatever she calls herself) was there but wouldn't even make eye contact and handle the situation. we will be certainly writing a letter to them.
very disappointed in their service and their alterations. had a seamstress that charged me over $450 just for my gown Read more...
very disappointed in their service and their alterations. had a seamstress that charged me over $450 just for my gown alterations. she told me it was complete, i came back to try it on it was awful! nowhere near done. had another one of their seamstresses look at it to try and fix it, went back, (keep in mind) 3 weeks before my wedding and it was still NOT done right. and then they proceed to tell me she's bedridden with back surgery and they have yet another seamstress! really? so whats going to happen next... this one will have pneumonia a week before my wedding and the dress isn't done? yea i don't think so
so i walked out with my dress and i found a local seamstress which did my bridesmaids gowns and it was half the price and she fixed it right there on the spot for me!

do not have any alterations done here! especially as a bride. extremely overpriced and they are not experienced. the chop job done to my gown and the original markings for my girls gowns would have been tea length not to the floor! unreal!

owner / manager (whatever she calls herself) was there but wouldn't even make eye contact and handle the situation. we will be certainly writing a letter to them. Read less
Services Used: Dress & Attire
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Leigha
Wedding:
3/21/2014
5.0/5.0
The women at Chrissy O's were wonderful. I had a shorter that normal turn around time for my gown, but they put me at ease and helped me find something I loved! The staff was patient and responsive to all my needs and concerns.
The women at Chrissy O's were wonderful. I had a shorter that normal turn around time for my gown, but they put me at ease Read more...
The women at Chrissy O's were wonderful. I had a shorter that normal turn around time for my gown, but they put me at ease and helped me find something I loved! The staff was patient and responsive to all my needs and concerns. Read less
Services Used: Dress & Attire
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