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City Lites Limousine

White Marsh , MD

LOCATION

White Marsh, MD US 21162

PHONE

410-248-3333

WEBSITE

View website
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Transportation

REVIEWS

3.7
out of 5.0
3.7/5.0
3.7/5.0
3.6/5.0
3.6/5.0
3.6/5.0
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Tonya
Wedding:
8/18/2013
0.6/5.0
AT 8 am on the morning of our wedding, Sunday, August 18th, 2013, we received a phone call from Sharon, the owner, that the Bentley we rented had broken down the night prior and was being fixed by a mechanic. She promised that she would contact another vendor to arrange for a regular limo to pick us up after our wedding reception. Our ceremony began at 12:30 that afternoon and we hadn't heard back from Sharon. During our reception, at around 3 pm, my husband tried calling Sharon to follow up. She didn't answer the phone. My husband tried several times and left messages. At 4 pm, our banquet manager became concerned about our transportation and attempted to contact Sharon. She answered his call and informed him to notify us that there are no other vehicles available, that we are not being picked up and that she'll place our refund check in the mail. This was devastating to hear. Our banquet manager asked my husband if it would be okay for him to contact one of his vendors to arrange transportation for us. He found a limo service that arrived to pick us up immediately. We are aware that sometimes things happen beyond our control, but in the case of weddings vendors should always have a back up option for their clients.
AT 8 am on the morning of our wedding, Sunday, August 18th, 2013, we received a phone call from Sharon, the owner, that Read more...
AT 8 am on the morning of our wedding, Sunday, August 18th, 2013, we received a phone call from Sharon, the owner, that the Bentley we rented had broken down the night prior and was being fixed by a mechanic. She promised that she would contact another vendor to arrange for a regular limo to pick us up after our wedding reception. Our ceremony began at 12:30 that afternoon and we hadn't heard back from Sharon. During our reception, at around 3 pm, my husband tried calling Sharon to follow up. She didn't answer the phone. My husband tried several times and left messages. At 4 pm, our banquet manager became concerned about our transportation and attempted to contact Sharon. She answered his call and informed him to notify us that there are no other vehicles available, that we are not being picked up and that she'll place our refund check in the mail. This was devastating to hear. Our banquet manager asked my husband if it would be okay for him to contact one of his vendors to arrange transportation for us. He found a limo service that arrived to pick us up immediately. We are aware that sometimes things happen beyond our control, but in the case of weddings vendors should always have a back up option for their clients. Read less
Services Used: Transportation
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Stephanie
Wedding:
3/1/2013
0.4/5.0
This company was horrible. I thought everything was fine when we contracted a Princess Rolls Royce for a one way pick up and drop off. I only rented the vehicle because it was vintage and went with the theme, and this company was kind of around our budget. The driver messed the times up for pick up, came early, rushed us to our venue location. I had to rush everyone out of the ceremony early to get pictures with the vehicle, then the driver had the audacity to ask for a tip from my father. I called to complain about our experience and talked to the so-called "manager" who took forever to call me back. She said she had to get the story from the driver as well, and was confused because there were 2 different stories. Clearly a driver is not going to tell the manager that he messed up the times, because obviously that gives him a bad mark. I rarely ever complain to companies, but this was my wedding day, and completely not my fault. I asked for compensation for the ten minutes out of the hour contract, which came out to be $50. The manager argued with me and said that $25 was sufficient. Clearly I will never use this company again, or recommend this company to anyone. These people are only out to get your money. I have heard of limo companies not caring about the event and being rude, but these people are the epitome of that. I was pleasant and patient throughout my every phone call trying to get this matter taken care of. I don't think it would be right if I did not say anything at all and let some other bride have a stressful time like I did dealing with this company. On my last phone call I argued that $25 was not sufficient and the manger ignored my replies, told me she would just keep my refund, and ended up hanging up on me. Absolutely appalled. DO NOT EVER USE THIS COMPANY< RUDE! I also had a limo shuttle to take care of my guests, however I used An Extraordinar Limo company, and they took care of everyone and everything perfectly!
This company was horrible. I thought everything was fine when we contracted a Princess Rolls Royce for a one way pick up Read more...
This company was horrible. I thought everything was fine when we contracted a Princess Rolls Royce for a one way pick up and drop off. I only rented the vehicle because it was vintage and went with the theme, and this company was kind of around our budget. The driver messed the times up for pick up, came early, rushed us to our venue location. I had to rush everyone out of the ceremony early to get pictures with the vehicle, then the driver had the audacity to ask for a tip from my father. I called to complain about our experience and talked to the so-called "manager" who took forever to call me back. She said she had to get the story from the driver as well, and was confused because there were 2 different stories. Clearly a driver is not going to tell the manager that he messed up the times, because obviously that gives him a bad mark. I rarely ever complain to companies, but this was my wedding day, and completely not my fault. I asked for compensation for the ten minutes out of the hour contract, which came out to be $50. The manager argued with me and said that $25 was sufficient. Clearly I will never use this company again, or recommend this company to anyone. These people are only out to get your money. I have heard of limo companies not caring about the event and being rude, but these people are the epitome of that. I was pleasant and patient throughout my every phone call trying to get this matter taken care of. I don't think it would be right if I did not say anything at all and let some other bride have a stressful time like I did dealing with this company. On my last phone call I argued that $25 was not sufficient and the manger ignored my replies, told me she would just keep my refund, and ended up hanging up on me. Absolutely appalled. DO NOT EVER USE THIS COMPANY< RUDE! I also had a limo shuttle to take care of my guests, however I used An Extraordinar Limo company, and they took care of everyone and everything perfectly! Read less
Services Used: Transportation
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Kristi
Wedding:
1/19/2013
5.0/5.0
I loved my limo and our driver! We had Mr. Mark and he was awesome!!! Ms. Sharon was great to work with and the limo was clean, beautiful and exactly what we asked for! We only needed the limo for 3 hours and the driver kept us on schedule. I even left my lipstick behind and he found it and kept it at the office, so we could pick it up when we got back from our honeymoon! Definitely would recommend and I would ask for Mr. Mark!
I loved my limo and our driver! We had Mr. Mark and he was awesome!!! Ms. Sharon was great to work with and the limo was Read more...
I loved my limo and our driver! We had Mr. Mark and he was awesome!!! Ms. Sharon was great to work with and the limo was clean, beautiful and exactly what we asked for! We only needed the limo for 3 hours and the driver kept us on schedule. I even left my lipstick behind and he found it and kept it at the office, so we could pick it up when we got back from our honeymoon! Definitely would recommend and I would ask for Mr. Mark! Read less
Services Used: Transportation
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wedding
Wedding:
6/30/2012
0.1/5.0
DO NOT USE THEM. City lites showed up to my wedding with a rollys royce that did NOT have A/C and it was 100+degrees that day. They claimed it was working in the morning and it broke when they got to my wedding. They never offered to send another car, they never offered to fix the problem and they never did anything to remedy the situation. We later called and asked for partial refund and the manager SHARON was rude and unprofessional. We had to get our lawyer involved and still did not receive a full refund! They do not care about their clients. Once they get your money, they treat you poorly and tell you that there's nothing you can do about it because you signed a contract with them! I was drenched in sweat on my wedding day because of them. DO NOT USE THEM!!
DO NOT USE THEM. City lites showed up to my wedding with a rollys royce that did NOT have A/C and it was 100+degrees that Read more...
DO NOT USE THEM. City lites showed up to my wedding with a rollys royce that did NOT have A/C and it was 100+degrees that day. They claimed it was working in the morning and it broke when they got to my wedding. They never offered to send another car, they never offered to fix the problem and they never did anything to remedy the situation. We later called and asked for partial refund and the manager SHARON was rude and unprofessional. We had to get our lawyer involved and still did not receive a full refund! They do not care about their clients. Once they get your money, they treat you poorly and tell you that there's nothing you can do about it because you signed a contract with them! I was drenched in sweat on my wedding day because of them. DO NOT USE THEM!! Read less
Services Used: Transportation
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Juli
Wedding:
6/16/2012
4.9/5.0
Great experience, happy to see they offered a military discount. Although I wrote the Princes Rolls with grey interior, we got the one with the blue interior, but in the end it really didn't matter or ruin the experience.

They were on time and helpful!
Great experience, happy to see they offered a military discount. Although I wrote the Princes Rolls with grey interior, we Read more...
Great experience, happy to see they offered a military discount. Although I wrote the Princes Rolls with grey interior, we got the one with the blue interior, but in the end it really didn't matter or ruin the experience.

They were on time and helpful! Read less
Services Used: Transportation
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Susan
Wedding:
5/25/2012
0.5/5.0
we hired this company for a ONE way delivery. We ordered a 1952 Bentley grey and Black! Guess what we got a "WHITE" antique car. No phone call to let us know that we would not be getting the car we ordered, when the car showed up and I questioned the driver his comment was that the A.C. in the original car was down. So they sent this car instead. To my shock my daughters arrived at the wedding soaked in sweat! Because THIS car had no a.c. No water nothing! For 300.00!!!! I emailed the company a few days later to only get a call from Sharon who told me "I maybe"
should have called" and by the way he had water it just wasn't safe for him to OFFER it? What the heck! Don't use them plenty of other places to use!
we hired this company for a ONE way delivery. We ordered a 1952 Bentley grey and Black! Guess what we got a "WHITE" Read more...
we hired this company for a ONE way delivery. We ordered a 1952 Bentley grey and Black! Guess what we got a "WHITE" antique car. No phone call to let us know that we would not be getting the car we ordered, when the car showed up and I questioned the driver his comment was that the A.C. in the original car was down. So they sent this car instead. To my shock my daughters arrived at the wedding soaked in sweat! Because THIS car had no a.c. No water nothing! For 300.00!!!! I emailed the company a few days later to only get a call from Sharon who told me "I maybe"
should have called" and by the way he had water it just wasn't safe for him to OFFER it? What the heck! Don't use them plenty of other places to use! Read less
Services Used: Transportation
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JKFERG
Wedding:
11/11/2011
5.0/5.0
Loved the chevy classic, true fairy tale. The driver fit the part. Totally worth the money
Loved the chevy classic, true fairy tale. The driver fit the part. Totally worth the money
Loved the chevy classic, true fairy tale. The driver fit the part. Totally worth the money Read less
Services Used: Transportation
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Andrea
Wedding:
5/7/2011
0.0/5.0
DO NOT USE THIS COMPANY. ON THE DAY OF MY WEDDING, THE ROLLS ROYCE WE CONTRACTED BROKE DOWN AND I WAS DELAYED BY MORE THAN 30 MINUTES. I BASICALLY HAD TO HITCH A RIDE BY MYSELF. THE COMPANY SENT A VERY UGLY CHEVY AS A REPLACEMENT. AFTER THE WEDDING, I ASKED FOR A REFUND AND WAS TOLD THEY WOULD GIVE ME $200. THE TOTAL COST FOR THE ROLLS ROYCE RENTAL WAS $699. SHARON SPANGLER, THE OWNER, TOLD ME IN NO UNCERTAIN TERMS THAT SHE DID NOT OWE ME ANYTHING DESPITE THE FACT THE CAR I PAID FOR DID NOT ACTUALLY TAKE ME ANYWHERE. DO NOT TRUST THESE PEOPLE. YOU MAY CONTACT ME FOR VERIFICATION AND DOCUMENTATION.
DO NOT USE THIS COMPANY. ON THE DAY OF MY WEDDING, THE ROLLS ROYCE WE CONTRACTED BROKE DOWN AND I WAS DELAYED BY MORE THAN Read more...
DO NOT USE THIS COMPANY. ON THE DAY OF MY WEDDING, THE ROLLS ROYCE WE CONTRACTED BROKE DOWN AND I WAS DELAYED BY MORE THAN 30 MINUTES. I BASICALLY HAD TO HITCH A RIDE BY MYSELF. THE COMPANY SENT A VERY UGLY CHEVY AS A REPLACEMENT. AFTER THE WEDDING, I ASKED FOR A REFUND AND WAS TOLD THEY WOULD GIVE ME $200. THE TOTAL COST FOR THE ROLLS ROYCE RENTAL WAS $699. SHARON SPANGLER, THE OWNER, TOLD ME IN NO UNCERTAIN TERMS THAT SHE DID NOT OWE ME ANYTHING DESPITE THE FACT THE CAR I PAID FOR DID NOT ACTUALLY TAKE ME ANYWHERE. DO NOT TRUST THESE PEOPLE. YOU MAY CONTACT ME FOR VERIFICATION AND DOCUMENTATION. Read less
Services Used: Transportation
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Fatima
Wedding:
3/19/2011
4.6/5.0
Great Limos Awesome Thanks so much! Just wish it was a bit cleaner
Great Limos Awesome Thanks so much! Just wish it was a bit cleaner
Great Limos Awesome Thanks so much! Just wish it was a bit cleaner Read less
Services Used: Transportation
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Steph T
Wedding:
11/13/2010
5.0/5.0
The team at City Lites Limousines was great to deal with. They have a fantastic fleet of cars ranging from classic cars (Rolls Royces & a '57 Chevy Limo) to modern limousines (Lincoln). The team was very attentive to the bridal parties' needs and very helpful to the bride with her dress. A complimentary "champagne" toast awaited the bride and groom after their marriage ceremony for them to enjoy on their way to their reception. The classic cars made for a fantastic backdrop in the pictures. We would definitely use their services again.
The team at City Lites Limousines was great to deal with. They have a fantastic fleet of cars ranging from classic cars Read more...
The team at City Lites Limousines was great to deal with. They have a fantastic fleet of cars ranging from classic cars (Rolls Royces & a '57 Chevy Limo) to modern limousines (Lincoln). The team was very attentive to the bridal parties' needs and very helpful to the bride with her dress. A complimentary "champagne" toast awaited the bride and groom after their marriage ceremony for them to enjoy on their way to their reception. The classic cars made for a fantastic backdrop in the pictures. We would definitely use their services again. Read less
Services Used: Transportation
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HSmy
Wedding:
10/23/2010
5.0/5.0
We were very pleased with City Lites. We have used them in the past and will use them again. Our driver made a few tasteful jokes to keep the nerves down. He got me to the church on time!
We were very pleased with City Lites. We have used them in the past and will use them again. Our driver made a few Read more...
We were very pleased with City Lites. We have used them in the past and will use them again. Our driver made a few tasteful jokes to keep the nerves down. He got me to the church on time! Read less
Services Used: Transportation
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B. Port
Wedding:
9/3/2010
4.8/5.0
We found City Lights Limousine in the yellow pages after unsuccessfully searching the Baltimore area for a classic car for our wedding transportation. Most limo vendors offer the standard stretch limos and more modern vehicles, but we knew we wanted to go in a different direction.

City Lights was conveniently located in Baltimore County, and they were flexible while meeting me on the weekend as an out of state bride. They have a huge fleet of cars both old and new, and they let us go through the garage and look at their entire fleet. We decided to book a white princess rolls royce to take the the bridal party to the church, which held 5 people at a time, then my husband and I booked the smaller Bentley to take us from the reception back to our hotel. Our driver was on time, friendly and professional, and our cars were a big hit and ended up in lots of guests' personal photographs
We found City Lights Limousine in the yellow pages after unsuccessfully searching the Baltimore area for a classic car for Read more...
We found City Lights Limousine in the yellow pages after unsuccessfully searching the Baltimore area for a classic car for our wedding transportation. Most limo vendors offer the standard stretch limos and more modern vehicles, but we knew we wanted to go in a different direction.

City Lights was conveniently located in Baltimore County, and they were flexible while meeting me on the weekend as an out of state bride. They have a huge fleet of cars both old and new, and they let us go through the garage and look at their entire fleet. We decided to book a white princess rolls royce to take the the bridal party to the church, which held 5 people at a time, then my husband and I booked the smaller Bentley to take us from the reception back to our hotel. Our driver was on time, friendly and professional, and our cars were a big hit and ended up in lots of guests' personal photographs Read less
Services Used: Transportation
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snovak99
Wedding:
9/26/2009
5.0/5.0
We used them for both my wedding and bach party. Wonderful service. Will definitely use again.
We used them for both my wedding and bach party. Wonderful service. Will definitely use again.
We used them for both my wedding and bach party. Wonderful service. Will definitely use again. Read less
Services Used: Transportation
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harley
Wedding:
4/25/2009
4.8/5.0
Overall we were very pleased with City Lites. They are the only limo services with a 57 limo. We used them for our son's prom and when it came time for my daughter's wedding they wanted the same limo. For both events they were a pleasure to deal with and the cost was comparable to other vendors. The driver was very nice, however, I found out after the fact that he had approached the photographer and asked that he hurry the picture taking at the church so he could get our kids to their reception because he had another event to do. The photographer was well within his time frame for pictures, but some shots were missed because he felt he had to hurry. The kids made it to the reception well within the rental time frame so there was no reason to hurry. This type of request should have been presented to my husband or I not the photographer. Other than that I would highly recommend City Lites for your event.
Overall we were very pleased with City Lites. They are the only limo services with a 57 limo. We used them for our son's Read more...
Overall we were very pleased with City Lites. They are the only limo services with a 57 limo. We used them for our son's prom and when it came time for my daughter's wedding they wanted the same limo. For both events they were a pleasure to deal with and the cost was comparable to other vendors. The driver was very nice, however, I found out after the fact that he had approached the photographer and asked that he hurry the picture taking at the church so he could get our kids to their reception because he had another event to do. The photographer was well within his time frame for pictures, but some shots were missed because he felt he had to hurry. The kids made it to the reception well within the rental time frame so there was no reason to hurry. This type of request should have been presented to my husband or I not the photographer. Other than that I would highly recommend City Lites for your event. Read less
Services Used: Transportation
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bdefelice
Wedding:
3/21/2009
4.9/5.0
I spoke with Sharon regarding all details of my wedding and she was great! We had the nicest, most gracious driver who helped me in and out of the limo while in my dress! He was great!! I made at least 10 phone calls to limo companies and City Lites was the lowest price I found, with the nicest staff I could have asked for!!
I spoke with Sharon regarding all details of my wedding and she was great! We had the nicest, most gracious driver who Read more...
I spoke with Sharon regarding all details of my wedding and she was great! We had the nicest, most gracious driver who helped me in and out of the limo while in my dress! He was great!! I made at least 10 phone calls to limo companies and City Lites was the lowest price I found, with the nicest staff I could have asked for!! Read less
Services Used: Transportation
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becca
Wedding:
12/19/2008
5.0/5.0
they also were great! he met us at the door with umbrella's, helped us all into the limo, red carpets, just married signs, water, drinks. it was very nice
they also were great! he met us at the door with umbrella's, helped us all into the limo, red carpets, just married signs, Read more...
they also were great! he met us at the door with umbrella's, helped us all into the limo, red carpets, just married signs, water, drinks. it was very nice Read less
Services Used: Transportation
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jreilly1108
Wedding:
11/8/2008
4.4/5.0
Though we got a different car than what my husband asked for, we were very pleased with our decision to go with City Lites Limosine! They were on time and our driver was wonderful.
Though we got a different car than what my husband asked for, we were very pleased with our decision to go with City Lites Read more...
Though we got a different car than what my husband asked for, we were very pleased with our decision to go with City Lites Limosine! They were on time and our driver was wonderful. Read less
Services Used: Transportation
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Gloria
Wedding:
10/12/2008
5.0/5.0
It was very easy to book the limo and old fashion princess rolls. The chauffers were very sweet and helpful and happy on the day. They made me feel at ease even though I was a little nervous. And they were very patient and did their job very well. The cost was very good compared to other companies. I would definitely use them again.
It was very easy to book the limo and old fashion princess rolls. The chauffers were very sweet and helpful and happy on Read more...
It was very easy to book the limo and old fashion princess rolls. The chauffers were very sweet and helpful and happy on the day. They made me feel at ease even though I was a little nervous. And they were very patient and did their job very well. The cost was very good compared to other companies. I would definitely use them again. Read less
Services Used: Transportation
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Tonya
Wedding:
8/23/2008
4.8/5.0
They were great to work with. They were very flexible with the time changes I had to make. The limo driver was great! I would definitely recommend them!
They were great to work with. They were very flexible with the time changes I had to make. The limo driver was great! I Read more...
They were great to work with. They were very flexible with the time changes I had to make. The limo driver was great! I would definitely recommend them! Read less
Services Used: Transportation
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Kendall
Wedding:
7/12/2008
4.9/5.0
We used the traditional stretch white limo and the 1960's Princess Rolls Royce from City Lites. Both were very nice, but the Rolls Royce was my favorite. My husband and I took the Rolls Royce from the church to the reception. It was very classy, unique, elegant and fun. Our favorite picture from the wedding is the two of us in front of the Rolls.
We used the traditional stretch white limo and the 1960's Princess Rolls Royce from City Lites. Both were very nice, but Read more...
We used the traditional stretch white limo and the 1960's Princess Rolls Royce from City Lites. Both were very nice, but the Rolls Royce was my favorite. My husband and I took the Rolls Royce from the church to the reception. It was very classy, unique, elegant and fun. Our favorite picture from the wedding is the two of us in front of the Rolls. Read less
Services Used: Transportation
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JLSatUD
Wedding:
6/29/2008
4.8/5.0
We had the Bentley pick us up from our reception and bring us to the hotel. It was as beautiful in person as it was online. The dads in the crowd especially loved it. Our driver was friendly and on time!
We had the Bentley pick us up from our reception and bring us to the hotel. It was as beautiful in person as it was Read more...
We had the Bentley pick us up from our reception and bring us to the hotel. It was as beautiful in person as it was online. The dads in the crowd especially loved it. Our driver was friendly and on time! Read less
Services Used: Transportation
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Mrs. Smith
Wedding:
5/23/2008
5.0/5.0
Ask for jim to be your driver! He is wonderful. The had good service and had the best price in town.
Ask for jim to be your driver! He is wonderful. The had good service and had the best price in town.
Ask for jim to be your driver! He is wonderful. The had good service and had the best price in town. Read less
Services Used: Transportation
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JessKotlar
Wedding:
4/19/2008
5.0/5.0
The 1957 Chevy was definitely a hit. Classic and elegant!
The 1957 Chevy was definitely a hit. Classic and elegant!
The 1957 Chevy was definitely a hit. Classic and elegant! Read less
Services Used: Transportation
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Megan
Wedding:
3/29/2008
4.6/5.0
We used the Princess Rolls Royce to take myself and my father to the church, and then my new husband and I to the reception... and back to the hotel after the reception. The car was beautiful, immaculately clean, stocked with water and champagne and very comfortable. Tom was our driver and he was very courteous, even holding my flowers for me while my Maid of Honor helped me into the car. Overall, it was a GREAT experience and one of the flawless vendors I used that day.
We used the Princess Rolls Royce to take myself and my father to the church, and then my new husband and I to the Read more...
We used the Princess Rolls Royce to take myself and my father to the church, and then my new husband and I to the reception... and back to the hotel after the reception. The car was beautiful, immaculately clean, stocked with water and champagne and very comfortable. Tom was our driver and he was very courteous, even holding my flowers for me while my Maid of Honor helped me into the car. Overall, it was a GREAT experience and one of the flawless vendors I used that day. Read less
Services Used: Transportation
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sarah
Wedding:
10/20/2007
0.0/5.0
I won a gift certificate at a bridal show for a town car to take us home from our reception site. The car never showed and when I called the person said they called the Wednesday before my wedding to confirm. I was not in the office on the Wednesday before and there was NO message there when I returned like they said. I was so disappointed and when I called they were not very accomodating. DO NOT give away a gift certificate if you do not plan on following through.
I won a gift certificate at a bridal show for a town car to take us home from our reception site. The car never showed and Read more...
I won a gift certificate at a bridal show for a town car to take us home from our reception site. The car never showed and when I called the person said they called the Wednesday before my wedding to confirm. I was not in the office on the Wednesday before and there was NO message there when I returned like they said. I was so disappointed and when I called they were not very accomodating. DO NOT give away a gift certificate if you do not plan on following through. Read less
Services Used: Transportation
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Katie
Wedding:
10/6/2007
5.0/5.0
Booking the limo was easy, I could look up most of the information on their website. Our driver Pete was awesome. He helped me in and out of the limo in my dress. He was on time and very professional. I would definitely recommend this company to other brides.
Booking the limo was easy, I could look up most of the information on their website. Our driver Pete was awesome. He Read more...
Booking the limo was easy, I could look up most of the information on their website. Our driver Pete was awesome. He helped me in and out of the limo in my dress. He was on time and very professional. I would definitely recommend this company to other brides. Read less
Services Used: Transportation
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Katie
Wedding:
9/15/2007
4.8/5.0
The Driver was wonderful. We had a beautiful 1952 Bentley that took my mom and I to the wedding site and my Husband and I back to the hotel. He was on time, friendly and efficient. He even took my groom's bad temper (directed at the other limo service) in stride tried to help in everyway he could.
The Driver was wonderful. We had a beautiful 1952 Bentley that took my mom and I to the wedding site and my Husband and I Read more...
The Driver was wonderful. We had a beautiful 1952 Bentley that took my mom and I to the wedding site and my Husband and I back to the hotel. He was on time, friendly and efficient. He even took my groom's bad temper (directed at the other limo service) in stride tried to help in everyway he could. Read less
Services Used: Transportation
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Nicole
Wedding:
1/14/2006
4.0/5.0
We rented three stretch limos and 2 classic cars for our wedding day. Eveything went very smoothly.
We rented three stretch limos and 2 classic cars for our wedding day. Eveything went very smoothly.
We rented three stretch limos and 2 classic cars for our wedding day. Eveything went very smoothly. Read less
Services Used: Transportation
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Christine
Wedding:
12/30/2004
0.0/5.0
RUINED my wedding day. Do NOT ever use them. They were extremely late and got lost. Made everything run terribly. Rude and obnoxous owners - check Better Business Bureau for complaints too!
RUINED my wedding day. Do NOT ever use them. They were extremely late and got lost. Made everything run terribly. Rude and Read more...
RUINED my wedding day. Do NOT ever use them. They were extremely late and got lost. Made everything run terribly. Rude and obnoxous owners - check Better Business Bureau for complaints too! Read less
Services Used: Transportation
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Anonymous
Wedding:
2+ years ago
5.0/5.0
We booked the 1952 Bentley to arrive at the reception.It was such a wonderful car it had a perfect interior and was great to take photos with.City Lites made all this easy for us and gave us all the information we needed over the phone and kept in touch to double check.It was great working with City Lites.
We booked the 1952 Bentley to arrive at the reception.It was such a wonderful car it had a perfect interior and was great Read more...
We booked the 1952 Bentley to arrive at the reception.It was such a wonderful car it had a perfect interior and was great to take photos with.City Lites made all this easy for us and gave us all the information we needed over the phone and kept in touch to double check.It was great working with City Lites. Read less
Services Used: Transportation
B11
Anonymous
Wedding:
1+ year ago
1.3/5.0
The driver was very unpleasant. It seemed as if he did not want to be bothered with us. From the first moment I met him, he rushed us. We paid for 1 hour and the drive was only about 20 minutes. He kept telling me it was going to take 45 minutes. I had to tell him that I had driven it back & forth at least 3 times that day & it did not take 45 minutes.
The driver was very unpleasant. It seemed as if he did not want to be bothered with us. From the first moment I met him, Read more...
The driver was very unpleasant. It seemed as if he did not want to be bothered with us. From the first moment I met him, he rushed us. We paid for 1 hour and the drive was only about 20 minutes. He kept telling me it was going to take 45 minutes. I had to tell him that I had driven it back & forth at least 3 times that day & it did not take 45 minutes. Read less
Services Used: Transportation
Default-vendor-profile-pic
Anonymous
Wedding:
1+ year ago
1.6/5.0
The only reason we went with this company is because they had the vintage car that we wanted to use. The contract was outdated and hard to follow, my lawyer fiance was appalled. Even thought I sent an itinerary of every move the 2 limos needed to make, they arrived late, in the wrong spot, and only ONE SHOWED UP!! The one that did show up was white and I wanted black. The vintage car showed up an hour late, not because of traffic because the owner Sharon thought we paid for 2 hours instead of 3! The groom and his groomsman wound up walking to the church, I, the bride, and the mothers and bridesmaids needed the limo!! The limo driver seemed to not care one bit that we were late due to him and that one car was totally missing! He causally called Sharon the owner, at my request. She argued that the car would not be there for another hour since I only paid for 2....It was my wedding day, so I could not argue, and I went to the church, late enough so that myself and bridal party all had to walk out so fast, the song never changed! After my now husband, the lawyer, looked over the contract and with many emails, phone calls, and requests of the contract...the company/Sharon had to pay us almost $200 because we had paid for the extra hour that was not honored. I did not even bring up the fact that she sent a white limo instead of a black one. This company is a hot mess, if you want a vintage car, I would try to find someone else, anyone else!
The only reason we went with this company is because they had the vintage car that we wanted to use. The contract was Read more...
The only reason we went with this company is because they had the vintage car that we wanted to use. The contract was outdated and hard to follow, my lawyer fiance was appalled. Even thought I sent an itinerary of every move the 2 limos needed to make, they arrived late, in the wrong spot, and only ONE SHOWED UP!! The one that did show up was white and I wanted black. The vintage car showed up an hour late, not because of traffic because the owner Sharon thought we paid for 2 hours instead of 3! The groom and his groomsman wound up walking to the church, I, the bride, and the mothers and bridesmaids needed the limo!! The limo driver seemed to not care one bit that we were late due to him and that one car was totally missing! He causally called Sharon the owner, at my request. She argued that the car would not be there for another hour since I only paid for 2....It was my wedding day, so I could not argue, and I went to the church, late enough so that myself and bridal party all had to walk out so fast, the song never changed! After my now husband, the lawyer, looked over the contract and with many emails, phone calls, and requests of the contract...the company/Sharon had to pay us almost $200 because we had paid for the extra hour that was not honored. I did not even bring up the fact that she sent a white limo instead of a black one. This company is a hot mess, if you want a vintage car, I would try to find someone else, anyone else! Read less
Services Used: Transportation
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Anonymous
Wedding:
2+ years ago
4.9/5.0
On our wedding day we wanted to arrive in style and also enjoy the ride along the way, so we chose a vintage car from City Lites Limousine. We had seen their cars listed on other websites, but learned that it is more cost-effective to book directly with them because they are the actual owners of the cars. It was still a bit of a splurge, but it was worth it! Setting up the arrangements was easy. We did have a bit of a miscommunication about the wedding day contact info, when we got home after the wedding we had a message from the driver saying he was at the hotel, but that was not big deal as we could see him waiting for us through our hotel window. The driver arrived at the hotel early and waited for us to be ready, and we departed the hotel right on time, helping make the day-of a stress-free experience. We had booked the 1952 Bentley, but ended up with the 1935 Rolls. The contract does say they can substitute cars, but we would have appreciated a heads-up about the change. However that was a minor thing, because ultimately it worked out SO much better than we could have planned! The Rolls was lovely, and it made for some really great photos. We had noticed that the car was a convertible, but it didn't occur to us to ask to put the top down. Thank goodness the driver was thinking about these things for us! Before we left the church he put the top down and set us up with the bridal bouquet for some really unique photos. Those are some of our favorite pictures from the day! We were also so grateful for the cool drink the driver gave us as we drove away, by that point we had been running around without a break for a few hours so it was a very welcome refreshment. Overall it was a wonderful experience, and a great way to make the day more special.
On our wedding day we wanted to arrive in style and also enjoy the ride along the way, so we chose a vintage car from City Read more...
On our wedding day we wanted to arrive in style and also enjoy the ride along the way, so we chose a vintage car from City Lites Limousine. We had seen their cars listed on other websites, but learned that it is more cost-effective to book directly with them because they are the actual owners of the cars. It was still a bit of a splurge, but it was worth it! Setting up the arrangements was easy. We did have a bit of a miscommunication about the wedding day contact info, when we got home after the wedding we had a message from the driver saying he was at the hotel, but that was not big deal as we could see him waiting for us through our hotel window. The driver arrived at the hotel early and waited for us to be ready, and we departed the hotel right on time, helping make the day-of a stress-free experience. We had booked the 1952 Bentley, but ended up with the 1935 Rolls. The contract does say they can substitute cars, but we would have appreciated a heads-up about the change. However that was a minor thing, because ultimately it worked out SO much better than we could have planned! The Rolls was lovely, and it made for some really great photos. We had noticed that the car was a convertible, but it didn't occur to us to ask to put the top down. Thank goodness the driver was thinking about these things for us! Before we left the church he put the top down and set us up with the bridal bouquet for some really unique photos. Those are some of our favorite pictures from the day! We were also so grateful for the cool drink the driver gave us as we drove away, by that point we had been running around without a break for a few hours so it was a very welcome refreshment. Overall it was a wonderful experience, and a great way to make the day more special. Read less
Services Used: Transportation
Default-vendor-profile-pic
Anonymous
Wedding:
2+ years ago
0.0/5.0
by far the WORST company to use. they are very unprofessional. they showed up late with a broken car and made me LATE FOR MY OWN WEDDING!
by far the WORST company to use. they are very unprofessional. they showed up late with a broken car and made me LATE FOR Read more...
by far the WORST company to use. they are very unprofessional. they showed up late with a broken car and made me LATE FOR MY OWN WEDDING! Read less
Services Used: Transportation
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