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Club Monte Carlo

Shelby Township , MI

LOCATION

Shelby Township, MI US

WEBSITE

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Wedding Venue

REVIEWS

2.9
out of 5.0
2.8/5.0
3.0/5.0
2.9/5.0
3.0/5.0
2.9/5.0
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nicole
Wedding:
11/9/2013
5.0/5.0
I'll be honest ...we first booked this place thennn I read the reviews ! I was terrified !! BUT I was extremely happy ..the place is beautiful inside ...we had 2 bartenders ..never was there a line ..the drinks were stong !! Food was amazing ...and hot !!! Soo very happy we had our wedding reception there 11/9/13 . Thank you !!!
I'll be honest ...we first booked this place thennn I read the reviews ! I was terrified !! BUT I was extremely happy Read more...
I'll be honest ...we first booked this place thennn I read the reviews ! I was terrified !! BUT I was extremely happy ..the place is beautiful inside ...we had 2 bartenders ..never was there a line ..the drinks were stong !! Food was amazing ...and hot !!! Soo very happy we had our wedding reception there 11/9/13 . Thank you !!! Read less
Services Used: Wedding Venue
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Rosalie
Wedding:
10/20/2013
4.6/5.0
We were very sceptiical at first after reading so many bad reviews about this hall after we had already signed the contract. But I must say we were very pleasantly surprised by the overall professionalism. They made our wedding as special as it should have been.

The champaigne toast did not go as planned but overall, they treated us and our guests absolutely great. If someone wanted water, coffee, etc., it was provided without hesitation. The bartender was helpful to our guests and had a nice personality as did all of the staff. We had plenty of staff to ensure us a very nice wedding.

The facilities were very nice and the food was very good. There were many compliments on the food. All I can say in closing is we had many reservatiions about holding our wedding there being that some reviews were not very complimentary. We were very pleased with everything including the management staff.
We were very sceptiical at first after reading so many bad reviews about this hall after we had already signed the Read more...
We were very sceptiical at first after reading so many bad reviews about this hall after we had already signed the contract. But I must say we were very pleasantly surprised by the overall professionalism. They made our wedding as special as it should have been.

The champaigne toast did not go as planned but overall, they treated us and our guests absolutely great. If someone wanted water, coffee, etc., it was provided without hesitation. The bartender was helpful to our guests and had a nice personality as did all of the staff. We had plenty of staff to ensure us a very nice wedding.

The facilities were very nice and the food was very good. There were many compliments on the food. All I can say in closing is we had many reservatiions about holding our wedding there being that some reviews were not very complimentary. We were very pleased with everything including the management staff. Read less
Services Used: Wedding Venue
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Jenifer
Wedding:
9/20/2013
0.0/5.0
Attended for a CHARITY fundraiser. The hall did not abide by the contract and began charging guest for drinks that were supposed to be included in the price taking away from people's ability to donate. They did not air condition our room while the rest of the hall was ice cold. They would not even provide simple conveniences like salt and pepper on the tables during dinner. They really took advantage of a group trying to do something good and treated then horribly.

All and all a heartless venue with poor service and quality.
Attended for a CHARITY fundraiser. The hall did not abide by the contract and began charging guest for drinks that were Read more...
Attended for a CHARITY fundraiser. The hall did not abide by the contract and began charging guest for drinks that were supposed to be included in the price taking away from people's ability to donate. They did not air condition our room while the rest of the hall was ice cold. They would not even provide simple conveniences like salt and pepper on the tables during dinner. They really took advantage of a group trying to do something good and treated then horribly.

All and all a heartless venue with poor service and quality. Read less
Services Used: Unique Services
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jnut
Wedding:
6/27/2009
4.0/5.0
They have been very helpful. Answering any questions we have and if someone didn't know the answer they got back to you as soon as possible.
They have been very helpful. Answering any questions we have and if someone didn't know the answer they got back to you as Read more...
They have been very helpful. Answering any questions we have and if someone didn't know the answer they got back to you as soon as possible. Read less
Services Used: Wedding Venue
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taceron01
Wedding:
9/28/2008
5.0/5.0
I was very happy with the service I received from the Club Monte Carlo. We had good food and good service. The price was very reasonable too. We also had our ceremony there as well (located in a different room than our reception). Ask for Kelly (one of the owner's) or Heather or Olivia.
I was very happy with the service I received from the Club Monte Carlo. We had good food and good service. The price was Read more...
I was very happy with the service I received from the Club Monte Carlo. We had good food and good service. The price was very reasonable too. We also had our ceremony there as well (located in a different room than our reception). Ask for Kelly (one of the owner's) or Heather or Olivia. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
1+ year ago
0.0/5.0
I worked at Club Monte Carlo. If you don't want to take chance of having these completely incompitent, rude, and corupt people to ruin your wedding, please, do not book your event here.
I guarantee you will not be drinking the beer or the liquor that they say you will. The miller light is Milwalkies Best or some garbage beer. They actually keep empty premium liquor bottles so they came marry the cheap liquor into them. This way if the bride or groom want to see the bottle, they came produce what appears to be the real thing. It all the cheapest garbage liquor they can find.
Even worse, by patronizing this place you are contributing to these wage law violators. The owner, Kelly Bader, waits as long as possible to pay her staff. The majority of who are still in high school. She deliberately avoids coming in during events so that she can avoid the staff and all the problems that happen during events.
I saw bartenders making champagne because the new manager, Bob, was trying to cut costs for Kelly. The mixed white wine, sprite and club soda into pitchers and had the staff serve it. Have you ever seem champagne served from a pitcher. Pathetic.
They don't buy garbage bags either, to save money. None of the trash cans have bags. They just haul the full cans to the dumpster and unload them.
They are regularly under staffed because they don't pay people on time, or at all in some cases.
I can only emagine what goes on in the kitchen now that Bob has taken over the cooking.
If you have an event at Club Monte Carlo you are absolute moron, and deserve what you get.
There are plenty of people like me warning everyone with bad reviews. If you don't headthe warnings you only have yourself to blame.
I worked at Club Monte Carlo. If you don't want to take chance of having these completely incompitent, rude, and corupt Read more...
I worked at Club Monte Carlo. If you don't want to take chance of having these completely incompitent, rude, and corupt people to ruin your wedding, please, do not book your event here.
I guarantee you will not be drinking the beer or the liquor that they say you will. The miller light is Milwalkies Best or some garbage beer. They actually keep empty premium liquor bottles so they came marry the cheap liquor into them. This way if the bride or groom want to see the bottle, they came produce what appears to be the real thing. It all the cheapest garbage liquor they can find.
Even worse, by patronizing this place you are contributing to these wage law violators. The owner, Kelly Bader, waits as long as possible to pay her staff. The majority of who are still in high school. She deliberately avoids coming in during events so that she can avoid the staff and all the problems that happen during events.
I saw bartenders making champagne because the new manager, Bob, was trying to cut costs for Kelly. The mixed white wine, sprite and club soda into pitchers and had the staff serve it. Have you ever seem champagne served from a pitcher. Pathetic.
They don't buy garbage bags either, to save money. None of the trash cans have bags. They just haul the full cans to the dumpster and unload them.
They are regularly under staffed because they don't pay people on time, or at all in some cases.
I can only emagine what goes on in the kitchen now that Bob has taken over the cooking.
If you have an event at Club Monte Carlo you are absolute moron, and deserve what you get.
There are plenty of people like me warning everyone with bad reviews. If you don't headthe warnings you only have yourself to blame. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
1+ year ago
1.3/5.0
They don't follow the contract and the management sucks over there. Do Your self a favor and find you another hall to book your party. Don't believe what anyone tells you this place is really terrible.
They don't follow the contract and the management sucks over there. Do Your self a favor and find you another hall to book Read more...
They don't follow the contract and the management sucks over there. Do Your self a favor and find you another hall to book your party. Don't believe what anyone tells you this place is really terrible. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
1+ year ago
5.0/5.0
As of December 20th 2013, the banquet hall is under new managment/ownership, also almost all new waitstaff!! Check it out, I think everyone will be very impressed with the new high level of service.
As of December 20th 2013, the banquet hall is under new managment/ownership, also almost all new waitstaff!! Check it out, Read more...
As of December 20th 2013, the banquet hall is under new managment/ownership, also almost all new waitstaff!! Check it out, I think everyone will be very impressed with the new high level of service. Read less
Services Used: Catering, Wedding Venue
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Anonymous
Wedding:
1+ year ago
0.0/5.0
WORST FUCKING PLACE EVER. food taste like shit. The managment sucks, take your even away from this place
WORST FUCKING PLACE EVER. food taste like shit. The managment sucks, take your even away from this place
WORST FUCKING PLACE EVER. food taste like shit. The managment sucks, take your even away from this place Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
1+ year ago
2.3/5.0
The food was decent for banquet hall food. the bar sucked the bartender would not give us shots. I had to speak with management to get one. The drinks were weak we had to order doubles to even taste anything. The party was over all good. The problem came when my photobooth company sent me the flashdrive of our photos. The girls who were woeking there at MY RECEPTION were in the pictures. They took it upon them selves to use the photo booth that i had paid for for my guest. When I called the lady who answered the phone was rude as ever. she said well what do you want us to do? Did they take things from you. I explained it was the fact that they were supposed to be working and instead were acting like guests at my wedding. I mean did they eat my cake too? I would be careful before booking this place.
The food was decent for banquet hall food. the bar sucked the bartender would not give us shots. I had to speak with Read more...
The food was decent for banquet hall food. the bar sucked the bartender would not give us shots. I had to speak with management to get one. The drinks were weak we had to order doubles to even taste anything. The party was over all good. The problem came when my photobooth company sent me the flashdrive of our photos. The girls who were woeking there at MY RECEPTION were in the pictures. They took it upon them selves to use the photo booth that i had paid for for my guest. When I called the lady who answered the phone was rude as ever. she said well what do you want us to do? Did they take things from you. I explained it was the fact that they were supposed to be working and instead were acting like guests at my wedding. I mean did they eat my cake too? I would be careful before booking this place. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
1+ year ago
0.0/5.0
This place is not professional, the management sucks and not cooperative, my daughter worked here and left unpaid, and even the new management wouldn't pay her for the one week she worked. Tricia the new manager I believe can go to Hell and Kelly the previous owner.
This place is not professional, the management sucks and not cooperative, my daughter worked here and left unpaid, and Read more...
This place is not professional, the management sucks and not cooperative, my daughter worked here and left unpaid, and even the new management wouldn't pay her for the one week she worked. Tricia the new manager I believe can go to Hell and Kelly the previous owner. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
1+ year ago
0.0/5.0
Not planning on ever coming here, worst people to do business with.
Not planning on ever coming here, worst people to do business with.
Not planning on ever coming here, worst people to do business with. Read less
Services Used: Wedding Venue
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