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COCOA COUTURE

Hershey , PA

LOCATION

575 East Chocolate Ave
Hershey, PA 17033 US

PHONE

717-533-3323
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Cocoa Couture is a full service boutique bridal shop specializing in everything bridal, formal and high-end. We specializing in making grooms and fathers cry on your special day. We make... Read more
Cocoa Couture is a full service boutique bridal shop specializing in everything bridal, formal and high-end. We specializing in making grooms and fathers cry on your special day. We make brides gorgeous, mothers stunning, even prom and homecoming girls spectacular. We specialize in doing it all, while catering to every need! Cocoa Couture carries the chic and unique so come on in and take a peek. Read less
Dress & Attire

REVIEWS

3.8
out of 5.0
3.9/5.0
3.9/5.0
3.7/5.0
3.8/5.0
3.8/5.0
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Tara
Wedding:
11/25/2016
4.6/5.0
Cocoa Couture is a beautiful boutique! There are many options and the staff is incredible, they really know what they're doing! I went there to try on dresses and was very pleased with the selection. The consultant really listened to what I said and wanted and not my guests, which I really appreciated. Although the dresses were a bit more expensive that I had anticipated them to be, I would highly recommend the boutique! They have many options and something for everyone. The staff was kind and knowledgeable and had some great things in mind after listening to what I said I wanted. I loved it there and would definitely go back!
Cocoa Couture is a beautiful boutique! There are many options and the staff is incredible, they really know what they're Read more...
Cocoa Couture is a beautiful boutique! There are many options and the staff is incredible, they really know what they're doing! I went there to try on dresses and was very pleased with the selection. The consultant really listened to what I said and wanted and not my guests, which I really appreciated. Although the dresses were a bit more expensive that I had anticipated them to be, I would highly recommend the boutique! They have many options and something for everyone. The staff was kind and knowledgeable and had some great things in mind after listening to what I said I wanted. I loved it there and would definitely go back! Read less
Services Used: Dress & Attire
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Lindsay
Wedding:
11/12/2016
4.5/5.0
Just found the perfect wedding dress at Cocoa Couture! Sarah was a great help in selecting dresses for me to try on that fit within my budget! The staff was very helpful and friendly! Also, they are expanding their bridal collection!
Just found the perfect wedding dress at Cocoa Couture! Sarah was a great help in selecting dresses for me to try on that Read more...
Just found the perfect wedding dress at Cocoa Couture! Sarah was a great help in selecting dresses for me to try on that fit within my budget! The staff was very helpful and friendly! Also, they are expanding their bridal collection! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.6/5.0
Cocoa Couture was very welcoming to my entourage and me. They asked what I was looking for and what my budget was. They pulled dresses that I loved and stayed well within my price point. They had no problem putting me back into dresses for a second or third time. The bridal consultant that I worked with was so sweet and pulled the dress I picked. They did not pressure me into buying my dress that day. I went back later that week and purchased it.
I felt the prices for the dresses were reasonable, but the accessories are pricey. I purchased my shoes and some accessories also and had no idea the price until ringing out. If I would have known, I would have shopped around elsewhere for some items. My Mom and Mother in Law did not purchase their gowns there because they were extremely overpriced. I did not look at bridesmaids dresses there either since they started out around $250.
I did not like that they have a store dog. The dog was very nice, but almost putting my dress into the dog's water bowl was extremely nerve wracking.
Overall, the service was great and the ladies that work there are wonderful. They have a wide variety of beautiful dresses and accessories! I highly recommend them to find your dream wedding dress.
Cocoa Couture was very welcoming to my entourage and me. They asked what I was looking for and what my budget was. They Read more...
Cocoa Couture was very welcoming to my entourage and me. They asked what I was looking for and what my budget was. They pulled dresses that I loved and stayed well within my price point. They had no problem putting me back into dresses for a second or third time. The bridal consultant that I worked with was so sweet and pulled the dress I picked. They did not pressure me into buying my dress that day. I went back later that week and purchased it.
I felt the prices for the dresses were reasonable, but the accessories are pricey. I purchased my shoes and some accessories also and had no idea the price until ringing out. If I would have known, I would have shopped around elsewhere for some items. My Mom and Mother in Law did not purchase their gowns there because they were extremely overpriced. I did not look at bridesmaids dresses there either since they started out around $250.
I did not like that they have a store dog. The dog was very nice, but almost putting my dress into the dog's water bowl was extremely nerve wracking.
Overall, the service was great and the ladies that work there are wonderful. They have a wide variety of beautiful dresses and accessories! I highly recommend them to find your dream wedding dress. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
Recently Married
4.2/5.0
Great selection of dresses and each person that helped me find my dress, alter my dress and find matching jewelry did a FANTASTIC job! Price was reasonable and the alterations were perfect! My only concern is that a few of the employees who work the front desk did not seem overly thrilled to be working in costumer service. I don't expect everyone to be as excited as the bride, but I do expect eye contact and common courtesy which was missing from at least one employee on multiple occasions. Regardless, every other person was great and I had an overall wonderful experience.
Great selection of dresses and each person that helped me find my dress, alter my dress and find matching jewelry did a Read more...
Great selection of dresses and each person that helped me find my dress, alter my dress and find matching jewelry did a FANTASTIC job! Price was reasonable and the alterations were perfect! My only concern is that a few of the employees who work the front desk did not seem overly thrilled to be working in costumer service. I don't expect everyone to be as excited as the bride, but I do expect eye contact and common courtesy which was missing from at least one employee on multiple occasions. Regardless, every other person was great and I had an overall wonderful experience. Read less
Services Used: Dress & Attire
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Sheila
Wedding:
10/1/2016
4.3/5.0
Love this shop. Looked and looked for a Mother of the Groom Dress. A friend of my daughters purchased her dress here. What a selection, what a team and what wonderful dress. Thank you
Love this shop. Looked and looked for a Mother of the Groom Dress. A friend of my daughters purchased her dress here. What Read more...
Love this shop. Looked and looked for a Mother of the Groom Dress. A friend of my daughters purchased her dress here. What a selection, what a team and what wonderful dress. Thank you Read less
Services Used: Dress & Attire
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Emily
Wedding:
9/5/2015
4.4/5.0
Cocoa Couture was fabulous! I originally bought a dress off the rack and immediately regretting the decision. They were so understanding and accommodating and literally bent over backwards to help me find my dream dress. I've only had one fitting with Loula but so far she is fantastic. They worked within my (very small) budget and helped me find a couture dress for a very not couture budget. I would highly recommend shopping here!
Cocoa Couture was fabulous! I originally bought a dress off the rack and immediately regretting the decision. They were so Read more...
Cocoa Couture was fabulous! I originally bought a dress off the rack and immediately regretting the decision. They were so understanding and accommodating and literally bent over backwards to help me find my dream dress. I've only had one fitting with Loula but so far she is fantastic. They worked within my (very small) budget and helped me find a couture dress for a very not couture budget. I would highly recommend shopping here! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
2.1/5.0
Stay away!!! The only time I had a good experience with this store was during my appointment with Danielle. She was amazing! I would highly recommend her. The owner Jill is very professional and easy to work with when there was a mistake made by the company with my dress. My mom had a terrible experience working with the gentleman at the store. He's completely unprofessional and doesn't understand the word customer service. It wasn't that he would accommodate what needed to be done, it was his communication that is less than acceptable. I would shop there for a dress, but would not purchase from the store.
Stay away!!! The only time I had a good experience with this store was during my appointment with Danielle. She was Read more...
Stay away!!! The only time I had a good experience with this store was during my appointment with Danielle. She was amazing! I would highly recommend her. The owner Jill is very professional and easy to work with when there was a mistake made by the company with my dress. My mom had a terrible experience working with the gentleman at the store. He's completely unprofessional and doesn't understand the word customer service. It wasn't that he would accommodate what needed to be done, it was his communication that is less than acceptable. I would shop there for a dress, but would not purchase from the store. Read less
Services Used: Dress & Attire
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Ashley
Wedding:
6/13/2015
3.1/5.0
This rating is for three separate items - 1) Wedding dress and accessories 2) Bridesmaids dresses and shoes 3) Tuxs
1) My dress was beautiful, Janine was my sales person and she was amazing. From the first time I was in the shop up until the day of my wedding she was always professional on the phone, more than accommodating and so sweet. She really made me feel taken care of. At the end of the day my dress and the experience of getting my dress from Cocoa Couture was nothing but flawless. My dress and accessories like veil and headpiece were gorgeous.
2) MOB dress, Bridesmaids dresses and Dyable shoes - All of these dresses turned out beautiful and the shoes were dyed the exact color I wanted. My only negative experience with this aspect of dealing with Cocoa Couture is DO NOT GO IN ON A SATURDAY MORNING! My mom and I made the unfortunate mistake of going in to try on her dress on a Saturday morning, I think during prom season (still when you are spending upwards of $5,000 I really don't care if it's prom season) and the owner was quite short and rude, basically making us feel like she had no time for us and she certainly didn't have a second to answer a question or help. Needless to say I was not happy with the experience, we ended up leaving and returning during the week when the owner wasn't there and Janine was there to help ever though that wasn't her job as she dealt only with bride's dresses.
3) Tuxs - I highly recommend getting your Wedding dress from Cocoa Couture, but my honest advice would be to get your tuxs from somewhere else...anywhere else. This component of dealing with them was a nightmare. 2 out of the 11 men who ordered tuxs who got measured in Cocoa Couture by their tux person - had to order changes, that they then were told to pay extra for because it needed to be overnighted. Originally we were told the tuxs would come in the Friday before the week of the wedding - they only came in on Wednesday. NIGHTMARE, use another tux rental
This rating is for three separate items - 1) Wedding dress and accessories 2) Bridesmaids dresses and shoes 3) Tuxs
1) Read more...
This rating is for three separate items - 1) Wedding dress and accessories 2) Bridesmaids dresses and shoes 3) Tuxs
1) My dress was beautiful, Janine was my sales person and she was amazing. From the first time I was in the shop up until the day of my wedding she was always professional on the phone, more than accommodating and so sweet. She really made me feel taken care of. At the end of the day my dress and the experience of getting my dress from Cocoa Couture was nothing but flawless. My dress and accessories like veil and headpiece were gorgeous.
2) MOB dress, Bridesmaids dresses and Dyable shoes - All of these dresses turned out beautiful and the shoes were dyed the exact color I wanted. My only negative experience with this aspect of dealing with Cocoa Couture is DO NOT GO IN ON A SATURDAY MORNING! My mom and I made the unfortunate mistake of going in to try on her dress on a Saturday morning, I think during prom season (still when you are spending upwards of $5,000 I really don't care if it's prom season) and the owner was quite short and rude, basically making us feel like she had no time for us and she certainly didn't have a second to answer a question or help. Needless to say I was not happy with the experience, we ended up leaving and returning during the week when the owner wasn't there and Janine was there to help ever though that wasn't her job as she dealt only with bride's dresses.
3) Tuxs - I highly recommend getting your Wedding dress from Cocoa Couture, but my honest advice would be to get your tuxs from somewhere else...anywhere else. This component of dealing with them was a nightmare. 2 out of the 11 men who ordered tuxs who got measured in Cocoa Couture by their tux person - had to order changes, that they then were told to pay extra for because it needed to be overnighted. Originally we were told the tuxs would come in the Friday before the week of the wedding - they only came in on Wednesday. NIGHTMARE, use another tux rental Read less
Services Used: Dress & Attire
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jess & andrew
Wedding:
6/6/2015
0.0/5.0
Coco Couture hands down was the best bridal shop experience ever. Jackie and the entire staff did whatever they could to make me feel so special. I truly felt like a bride :)
I HIGHLY recommend visiting this shop to any bride, they have a great selection and worked with my price point. I felt no pressure when trying on the gowns, nor did I feel rushed. Jackie was more than wonderful to work with; she was professional and super sweet!
My experience was something I will never forget!!
Coco Couture hands down was the best bridal shop experience ever. Jackie and the entire staff did whatever they could to Read more...
Coco Couture hands down was the best bridal shop experience ever. Jackie and the entire staff did whatever they could to make me feel so special. I truly felt like a bride :)
I HIGHLY recommend visiting this shop to any bride, they have a great selection and worked with my price point. I felt no pressure when trying on the gowns, nor did I feel rushed. Jackie was more than wonderful to work with; she was professional and super sweet!
My experience was something I will never forget!! Read less
Services Used: Dress & Attire
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Private User
Wedding:
5/30/2015
5.0/5.0
Great selection of dresses!! Everyone was very personable with me. The lady who does alterations is great and very flexible!
Great selection of dresses!! Everyone was very personable with me. The lady who does alterations is great and very Read more...
Great selection of dresses!! Everyone was very personable with me. The lady who does alterations is great and very flexible! Read less
Services Used: Dress & Attire
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