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Coleman Brothers Flowers, Inc

Richmond , VA

LOCATION

2104 Dumbarton Rd
Richmond, VA 23228 US

PHONE

804-262-8681

WEBSITE

View website
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Flowers

REVIEWS

4.7
out of 5.0
4.7/5.0
4.7/5.0
4.7/5.0
4.6/5.0
4.7/5.0
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Anonymous
Wedding:
[Private]
5.0/5.0
This is my family florist. Period. It's weird these days to have one of those but we never use anyone else. They created a LIFE SIZE juke box covered in flowers containing actual records for my great-grandfathers funeral (for only 300!), they did the flowers for my first wedding which were gorgeous--exactly what I asked for at a reasonable price (114 total, I believe) and they did the flowers for my great grandmothers funeral. They will do the flowers for my second wedding. I'll never go anywhere else, even though the place is about 40-50 minutes away from me now that I've moved. Love Coleman Brothers!
This is my family florist. Period. It's weird these days to have one of those but we never use anyone else. They created a Read more...
This is my family florist. Period. It's weird these days to have one of those but we never use anyone else. They created a LIFE SIZE juke box covered in flowers containing actual records for my great-grandfathers funeral (for only 300!), they did the flowers for my first wedding which were gorgeous--exactly what I asked for at a reasonable price (114 total, I believe) and they did the flowers for my great grandmothers funeral. They will do the flowers for my second wedding. I'll never go anywhere else, even though the place is about 40-50 minutes away from me now that I've moved. Love Coleman Brothers! Read less
Services Used: Flowers
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Brandi
Wedding:
7/9/2016
5.0/5.0
Colemans was very easy to work with and affordable! I will be returning for any floral needs. I was very impressed my the flowers for my weddings. I asked my wine cork boutineers and they had no problem helping me try something new!!! Very dependable.
Colemans was very easy to work with and affordable! I will be returning for any floral needs. I was very impressed my the Read more...
Colemans was very easy to work with and affordable! I will be returning for any floral needs. I was very impressed my the flowers for my weddings. I asked my wine cork boutineers and they had no problem helping me try something new!!! Very dependable. Read less
Services Used: Flowers
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Anonymous
Wedding:
Recently Married
4.7/5.0
Amazing! Cindy was wonderful and so patient! She did everything I asked for and it all turned out perfect!
Amazing! Cindy was wonderful and so patient! She did everything I asked for and it all turned out perfect!
Amazing! Cindy was wonderful and so patient! She did everything I asked for and it all turned out perfect! Read less
Services Used: Flowers
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Private User
Wedding:
4/9/2016
5.0/5.0
The bouquets were FAR beyond any expectations I had--absolutely beautiful. They also supplied the most beautiful succulents (no easy task!) that totally set the whole tone of our wedding/theme. So happy!!
The bouquets were FAR beyond any expectations I had--absolutely beautiful. They also supplied the most beautiful Read more...
The bouquets were FAR beyond any expectations I had--absolutely beautiful. They also supplied the most beautiful succulents (no easy task!) that totally set the whole tone of our wedding/theme. So happy!! Read less
Services Used: Flowers
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Brenda
Wedding:
9/19/2015
4.8/5.0
Coleman Brothers did a fantastic job with our flowers! they even delivered the bouquets to the photo shoot before the wedding - which meant working around the international bike race in town that day! the bouquets were stunning, and lasted for more than a week - I put them in vases at my parents assisted living center!
Great to work with!
Coleman Brothers did a fantastic job with our flowers! they even delivered the bouquets to the photo shoot before the Read more...
Coleman Brothers did a fantastic job with our flowers! they even delivered the bouquets to the photo shoot before the wedding - which meant working around the international bike race in town that day! the bouquets were stunning, and lasted for more than a week - I put them in vases at my parents assisted living center!
Great to work with! Read less
Services Used: Flowers
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sharon
Wedding:
8/8/2015
5.0/5.0
Mimi the wedding lady at Coleman's was wonderful. She had wonderful suggestions of how to economize on the flowers but still have lots of beautiful flowers at the reception. She used vases that we provided and suggested using less expensive flowers and fillers with more expensive large roses dotted throughout. We had 10 round table centerpiece bouquets, 12 tumblers filled with flowers, 5 tall cylindrical vased filled with flowers, 5 full sized bridesmaid boquets wrapped in satin, 1 brides boquet with extra lilies and roses, 9 boutiniers, 2 corsages, and flower bunches for the wedding cake along with extra greenery and baby's breath to place around the base of the cake. The main flowers were yellow daisies with baby's breath, white freesias, golden aster, and spray roses with large roses and lilies in the brides boquet. All delivered on time and in perfect condition. The centerpieces lasted about 3 weeks in my home after the wedding!
Mimi the wedding lady at Coleman's was wonderful. She had wonderful suggestions of how to economize on the flowers but Read more...
Mimi the wedding lady at Coleman's was wonderful. She had wonderful suggestions of how to economize on the flowers but still have lots of beautiful flowers at the reception. She used vases that we provided and suggested using less expensive flowers and fillers with more expensive large roses dotted throughout. We had 10 round table centerpiece bouquets, 12 tumblers filled with flowers, 5 tall cylindrical vased filled with flowers, 5 full sized bridesmaid boquets wrapped in satin, 1 brides boquet with extra lilies and roses, 9 boutiniers, 2 corsages, and flower bunches for the wedding cake along with extra greenery and baby's breath to place around the base of the cake. The main flowers were yellow daisies with baby's breath, white freesias, golden aster, and spray roses with large roses and lilies in the brides boquet. All delivered on time and in perfect condition. The centerpieces lasted about 3 weeks in my home after the wedding! Read less
Services Used: Unique Services
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Kelsey
Wedding:
7/26/2014
5.0/5.0
They helped to custom design everything. The flowers were beautiful and lasted a long time after the wedding.
They helped to custom design everything. The flowers were beautiful and lasted a long time after the wedding.
They helped to custom design everything. The flowers were beautiful and lasted a long time after the wedding. Read less
Services Used: Flowers
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Anonymous
Wedding:
2+ years ago
0.3/5.0
Coleman Brothers Florist ruined my special occasion! I had ordered flowers for my girlfriend’s birthday to deliver to her job. They did not deliver the flowers directly to her, and she did not receive them on her birthday. Upon contact with the company the next day, they told me that they would not refund ANYTHING due to the fact that they “tried their best to get it to her.” I was transferred to the owner, Tim Wilkinson, and he was the rudest person I had talked to all day. I asked for a refund because she had not received her flowers and he told me that he would not refund me anything because they left the flowers at the front desk and it was not their fault they didn’t make it to her (btw they left the flowers at the front desk of a hospital with 3000 employees). When I asked again for a refund he laughed and then he hung up on me! I had given them a specific room number and her phone number at work and asked them to only deliver to her and to make sure she got them in hand.

Now she has no flowers, and I’m out $50.

I called back and asked if they would just refund the delivery fee of $7. They refused. I called back a third time and they cut me off mid-sentence and put me on hold for 15 minutes! Their website states a 100% satisfaction guarantee. When I asked about this, they said “We don’t control our website, a third party company does that, so we are not responsible for anything they write on there.” Apparently they don’t care about your satisfaction as a customer, only your money. What horrible customer service. I used them because I wanted to support a family owned business, and I got worse customer service than standing in line at Wal-mart at 3am.

If you value your special occasion at all, then don’t use COLEMAN BROTHERS FLORIST. Period.
Coleman Brothers Florist ruined my special occasion! I had ordered flowers for my girlfriend’s birthday to deliver to her Read more...
Coleman Brothers Florist ruined my special occasion! I had ordered flowers for my girlfriend’s birthday to deliver to her job. They did not deliver the flowers directly to her, and she did not receive them on her birthday. Upon contact with the company the next day, they told me that they would not refund ANYTHING due to the fact that they “tried their best to get it to her.” I was transferred to the owner, Tim Wilkinson, and he was the rudest person I had talked to all day. I asked for a refund because she had not received her flowers and he told me that he would not refund me anything because they left the flowers at the front desk and it was not their fault they didn’t make it to her (btw they left the flowers at the front desk of a hospital with 3000 employees). When I asked again for a refund he laughed and then he hung up on me! I had given them a specific room number and her phone number at work and asked them to only deliver to her and to make sure she got them in hand.

Now she has no flowers, and I’m out $50.

I called back and asked if they would just refund the delivery fee of $7. They refused. I called back a third time and they cut me off mid-sentence and put me on hold for 15 minutes! Their website states a 100% satisfaction guarantee. When I asked about this, they said “We don’t control our website, a third party company does that, so we are not responsible for anything they write on there.” Apparently they don’t care about your satisfaction as a customer, only your money. What horrible customer service. I used them because I wanted to support a family owned business, and I got worse customer service than standing in line at Wal-mart at 3am.

If you value your special occasion at all, then don’t use COLEMAN BROTHERS FLORIST. Period. Read less
Services Used: Flowers
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Patrice
Wedding:
6/14/2014
5.0/5.0
I absolutely loved working with Coleman Brothers Flowers. I only had my bouquet and some boutonnieres made, but they were easy to work with and the flowers were absolutely beautiful. I was able to schedule a meeting the same week I called and the florists were very knowledgeable and knew exactly what I wanted. The prices were also great! I would recommend them to anyone in need of any type of flowers :)
I absolutely loved working with Coleman Brothers Flowers. I only had my bouquet and some boutonnieres made, but they were Read more...
I absolutely loved working with Coleman Brothers Flowers. I only had my bouquet and some boutonnieres made, but they were easy to work with and the flowers were absolutely beautiful. I was able to schedule a meeting the same week I called and the florists were very knowledgeable and knew exactly what I wanted. The prices were also great! I would recommend them to anyone in need of any type of flowers :) Read less
Services Used: Flowers
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Hallie
Wedding:
6/7/2014
5.0/5.0
Our flowers were breathtaking and just perfect for what we were looking for. They have so much experience working with all types of people and events that they were just plain easy to work with. Two thumbs up!!
Our flowers were breathtaking and just perfect for what we were looking for. They have so much experience working with all Read more...
Our flowers were breathtaking and just perfect for what we were looking for. They have so much experience working with all types of people and events that they were just plain easy to work with. Two thumbs up!! Read less
Services Used: Flowers
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