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Costco Invitations

Victorville , CA

LOCATION

Victorville, CA US
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Invitations

REVIEWS

4.2
out of 5.0
4.2/5.0
3.9/5.0
4.3/5.0
4.5/5.0
3.8/5.0
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Irina Owens
Wedding:
3/7/2015
0.5/5.0
Unfortunately Costco contracts out to another company to do all of the printing/customer service. I did not know this, otherwise I would have thought twice before ordering. I'll make this short as sweet (although my ordeal was nothing but)
the good: selection is nice, quality is good, prices are competitive.
the BAD: Customer service. If anything goes wrong, expect to be on the phone with them for at least an hour each time (I am not exaggerating). My total on the phone with Costco adds to about 8+hrs (6 phone calls) 2 dropped calls by them (after on hold for 45 minutes each time...
first order came in on Dec 5th, invites were there, but no RSVPs, called costco, 2 hrs on the phone, finally they re-sent us what we ordered (or so we thought).
second package arrives, everything is there, however our RSVP envelopes have our address printed on the back (the flap) instead of the front (how I ordered, and I triple check that). Call costco, another lengthy hold time, explanation, hold hold hold, request for overnight shipping (we wanted our invites to go out before Christmas (we had some cute little Christmas surprises to add for our guests)...third package arrives 1 week later (surprise!!! not overnight) they sent us LARGE invitation envelopes with writing on the back (so even if they messed up on the envelope size, they didnt even get the address print location correctly) ..call again, hold hold, dropped call with a supervisor (who picked up the phone, i could hear him talking, put me back on hold with out talking to me, picked up the phone again, then hung up on me after 55 minutes on hold...) call back...2 hrs later we get our order "straightened out" .fourth package (arrives on DEC 27th 3 weeks after our original delivery date)....large envelopes....I just laugh...because I even gave them the measurements of the envelopes, the ID that the envelopes had on them... etc ...2 more hrs..refund. cherry on the cake..half of the RSVPs had the wrong date printed on them
Unfortunately Costco contracts out to another company to do all of the printing/customer service. I did not know this, Read more...
Unfortunately Costco contracts out to another company to do all of the printing/customer service. I did not know this, otherwise I would have thought twice before ordering. I'll make this short as sweet (although my ordeal was nothing but)
the good: selection is nice, quality is good, prices are competitive.
the BAD: Customer service. If anything goes wrong, expect to be on the phone with them for at least an hour each time (I am not exaggerating). My total on the phone with Costco adds to about 8+hrs (6 phone calls) 2 dropped calls by them (after on hold for 45 minutes each time...
first order came in on Dec 5th, invites were there, but no RSVPs, called costco, 2 hrs on the phone, finally they re-sent us what we ordered (or so we thought).
second package arrives, everything is there, however our RSVP envelopes have our address printed on the back (the flap) instead of the front (how I ordered, and I triple check that). Call costco, another lengthy hold time, explanation, hold hold hold, request for overnight shipping (we wanted our invites to go out before Christmas (we had some cute little Christmas surprises to add for our guests)...third package arrives 1 week later (surprise!!! not overnight) they sent us LARGE invitation envelopes with writing on the back (so even if they messed up on the envelope size, they didnt even get the address print location correctly) ..call again, hold hold, dropped call with a supervisor (who picked up the phone, i could hear him talking, put me back on hold with out talking to me, picked up the phone again, then hung up on me after 55 minutes on hold...) call back...2 hrs later we get our order "straightened out" .fourth package (arrives on DEC 27th 3 weeks after our original delivery date)....large envelopes....I just laugh...because I even gave them the measurements of the envelopes, the ID that the envelopes had on them... etc ...2 more hrs..refund. cherry on the cake..half of the RSVPs had the wrong date printed on them Read less
Services Used: Invitations
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Julia
Wedding:
7/23/2011
4.1/5.0
Invitations were great, priced right, relatively quick by mail.
Invitations were great, priced right, relatively quick by mail.
Invitations were great, priced right, relatively quick by mail. Read less
Services Used: Invitations
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Happybride
Wedding:
10/17/2009
5.0/5.0
Found Costco as I browsed options and chose Einvite because Costco stands behind its products and I trusted their quality. Pretty standard that you pay for a sample and we were delighted with the final result. They have a very good ordering system and you can see everything online before you purchase. Once I completed my order I wanted to make a couple changes and they were easy to work with. GREAT VALUE and the invitations were exactly what I hoped for. Highly recommend!!
Found Costco as I browsed options and chose Einvite because Costco stands behind its products and I trusted their quality. Read more...
Found Costco as I browsed options and chose Einvite because Costco stands behind its products and I trusted their quality. Pretty standard that you pay for a sample and we were delighted with the final result. They have a very good ordering system and you can see everything online before you purchase. Once I completed my order I wanted to make a couple changes and they were easy to work with. GREAT VALUE and the invitations were exactly what I hoped for. Highly recommend!! Read less
Services Used: Invitations
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ama
Wedding:
7/8/2009
4.9/5.0
Costco's invitation company, eInvite, was extremly professional and affordable. Dealing with them online and over the phone, I felt I got very high quality customer service and attention, as good as if I went to a brick-and-mortar invitation shop, which I was really impressed by. I wanted to design our invitations myself, so I browsed the website, picked a high quality card stock, and redesigned the entire layout, fonts, etc. on their website.

After circumstances beyond our control necessitated that we reschedule our wedding, we had to re-order new invitations. They were incredibly fair and accomodating to us, and allowed us to order new invitations at a minimal cost. Our invitations looked GORGEOUS and unique, and we received many compliments on how beautiful they were.

Even if you do not want to design your own invitations, as I assume most won't, I highly recommend Costco invitations because they have a wide variety of styles at great prices. I care a LOT about invitations and feel we got a great deal for such high quality invitations. We felt like we were in extremly professional and capable hands.
Costco's invitation company, eInvite, was extremly professional and affordable. Dealing with them online and over the Read more...
Costco's invitation company, eInvite, was extremly professional and affordable. Dealing with them online and over the phone, I felt I got very high quality customer service and attention, as good as if I went to a brick-and-mortar invitation shop, which I was really impressed by. I wanted to design our invitations myself, so I browsed the website, picked a high quality card stock, and redesigned the entire layout, fonts, etc. on their website.

After circumstances beyond our control necessitated that we reschedule our wedding, we had to re-order new invitations. They were incredibly fair and accomodating to us, and allowed us to order new invitations at a minimal cost. Our invitations looked GORGEOUS and unique, and we received many compliments on how beautiful they were.

Even if you do not want to design your own invitations, as I assume most won't, I highly recommend Costco invitations because they have a wide variety of styles at great prices. I care a LOT about invitations and feel we got a great deal for such high quality invitations. We felt like we were in extremly professional and capable hands. Read less
Services Used: Invitations
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firecracker8
Wedding:
1/10/2009
5.0/5.0
A friend of mine told me about Costco invitiations and about the quality for half the cost. She was right. My wedding invitations were beautiful. The fit the theme I wanted with the designa and colors that I wanted. I was afraid at first to do it online and once I ordered a sample I just knew they were the ones for me. This is a good cost cutter without changing the quality of the material.
A friend of mine told me about Costco invitiations and about the quality for half the cost. She was right. My wedding Read more...
A friend of mine told me about Costco invitiations and about the quality for half the cost. She was right. My wedding invitations were beautiful. The fit the theme I wanted with the designa and colors that I wanted. I was afraid at first to do it online and once I ordered a sample I just knew they were the ones for me. This is a good cost cutter without changing the quality of the material. Read less
Services Used: Invitations
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Anonymous
Wedding:
2+ years ago
4.8/5.0
The first thing we purchased for our wedding was the invitations.Costco had a great selection of invitations in every color and size.My wife really was impressed with the quality when we received them.
The first thing we purchased for our wedding was the invitations.Costco had a great selection of invitations in every Read more...
The first thing we purchased for our wedding was the invitations.Costco had a great selection of invitations in every color and size.My wife really was impressed with the quality when we received them. Read less
Services Used: Invitations
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schulzie
Wedding:
9/26/2008
3.2/5.0
Costco invitations has a few things going for it:
1. wide selection of invitation styles, fonts and colors
2. best pricing on the web
3. convenience

the only downsides with using costco for your invitations, is that if you don't have a specific type of invite you are looking for, it will be hard for you to get an idea of what you're looking at on the web -- this is generally the issue when ordering invites off the internet. I had a physical sample of what i was looking for and was able to match it to one of the costco offerings. however once you choose the make and color of the invite, there is not a lot of selection beyond that. for example with my invitations i was only able to choose that one kind/color of ribbon that came with the design, it did not give me options and there were no envelope lining options at all. If you are willing to sacrifice a few little details for a huge discount, then costco is for you. if you need very specific fonts, colors and styles that are relatively complex, i would look elsewhere.
Costco invitations has a few things going for it:
1. wide selection of invitation styles, fonts and colors
2. best Read more...
Costco invitations has a few things going for it:
1. wide selection of invitation styles, fonts and colors
2. best pricing on the web
3. convenience

the only downsides with using costco for your invitations, is that if you don't have a specific type of invite you are looking for, it will be hard for you to get an idea of what you're looking at on the web -- this is generally the issue when ordering invites off the internet. I had a physical sample of what i was looking for and was able to match it to one of the costco offerings. however once you choose the make and color of the invite, there is not a lot of selection beyond that. for example with my invitations i was only able to choose that one kind/color of ribbon that came with the design, it did not give me options and there were no envelope lining options at all. If you are willing to sacrifice a few little details for a huge discount, then costco is for you. if you need very specific fonts, colors and styles that are relatively complex, i would look elsewhere. Read less
Services Used: Invitations
B5
Anonymous
Wedding:
2+ years ago
4.5/5.0
I decided to buy my invitations at Costco because I had heard that they make some really nice ones that are customizable.Their staff helped me through the whole process and I was surprised at what a nice selection they had.They arrived about a week after I had ordered them and they where really nice.I loved how well the colors looked and the detail.
I decided to buy my invitations at Costco because I had heard that they make some really nice ones that are Read more...
I decided to buy my invitations at Costco because I had heard that they make some really nice ones that are customizable.Their staff helped me through the whole process and I was surprised at what a nice selection they had.They arrived about a week after I had ordered them and they where really nice.I loved how well the colors looked and the detail. Read less
Services Used: Invitations
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Shauna
Wedding:
8/2/2008
5.0/5.0
Very quick turnaround time; quality was great.
Very quick turnaround time; quality was great.
Very quick turnaround time; quality was great. Read less
Services Used: Invitations
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CincyM
Wedding:
7/26/2008
5.0/5.0
Beautiful invitations...on time...had instructions for how to write:) Perfect!
Beautiful invitations...on time...had instructions for how to write:) Perfect!
Beautiful invitations...on time...had instructions for how to write:) Perfect! Read less
Services Used: Invitations
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