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Country Club Limousine

Holly

LOCATION

Holly, US

WEBSITE

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Transportation

REVIEWS

2.7
out of 5.0
2.5/5.0
3.4/5.0
2.6/5.0
2.6/5.0
2.3/5.0
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BrideLindsey
Wedding:
7/16/2016
1.4/5.0
I had such a bad experience with Country Club Limo. At first, I thought everything would be great. They were affordable, provided perks in their wedding package, and even gave me a free upgrade when I said I wouldn't use the minimum number of hours in the wedding package. Upon arrival Matt, our driver, was very professional and kind. He arrived on time, drove safely, and even allowed us to make an impromptu stop.
Unfortunately within minutes of being on the bus we were being swarmed by fruit flies. The limo appeared clean, but the fruit flies were relentless. While driving we had to keep our hands on top of our drinks and after a quick stop for pictures at my in-laws house, we came back on the bus and had to empty all our drinks because there was a layer of flies floating on top of them. Matt tried to swiffer when we got off, but it didn't seem to make a difference. I had a pretty poofy dress and the flies got stuck in between my layers...gross. When we arrived at the reception my bridesmaids had to air out all the layers to try to get the flies out.
But I think the absolute worst part of it all is when I emailed Kari (the woman I worked with the entire time). I explained my situation and told her what a bummer it was to have such a gross thing happen. Her response was, "Thank you for the feed back. I will definitely pass it on to our manager regarding the fruit flies." Not even an apology. So I wrote back asking for the manager to contact me and she said, "I will do my best to get him to respond to you, but I can't guarantee that he will. If he sends me feedback to give to you I will be happy to pass that information on. " I couldn't believe it! Not a single apology and a full 1 month later, no manager has contacted me. To be honest I assumed I wouldn't get any money back, I was just looking for a sincere apology from the company. I would absolutely never use/recommend this company ever again.
I had such a bad experience with Country Club Limo. At first, I thought everything would be great. They were affordable, Read more...
I had such a bad experience with Country Club Limo. At first, I thought everything would be great. They were affordable, provided perks in their wedding package, and even gave me a free upgrade when I said I wouldn't use the minimum number of hours in the wedding package. Upon arrival Matt, our driver, was very professional and kind. He arrived on time, drove safely, and even allowed us to make an impromptu stop.
Unfortunately within minutes of being on the bus we were being swarmed by fruit flies. The limo appeared clean, but the fruit flies were relentless. While driving we had to keep our hands on top of our drinks and after a quick stop for pictures at my in-laws house, we came back on the bus and had to empty all our drinks because there was a layer of flies floating on top of them. Matt tried to swiffer when we got off, but it didn't seem to make a difference. I had a pretty poofy dress and the flies got stuck in between my layers...gross. When we arrived at the reception my bridesmaids had to air out all the layers to try to get the flies out.
But I think the absolute worst part of it all is when I emailed Kari (the woman I worked with the entire time). I explained my situation and told her what a bummer it was to have such a gross thing happen. Her response was, "Thank you for the feed back. I will definitely pass it on to our manager regarding the fruit flies." Not even an apology. So I wrote back asking for the manager to contact me and she said, "I will do my best to get him to respond to you, but I can't guarantee that he will. If he sends me feedback to give to you I will be happy to pass that information on. " I couldn't believe it! Not a single apology and a full 1 month later, no manager has contacted me. To be honest I assumed I wouldn't get any money back, I was just looking for a sincere apology from the company. I would absolutely never use/recommend this company ever again. Read less
Services Used: Transportation
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Pamela
Wedding:
5/14/2016
1.0/5.0
STAY AWAY FROM THIS COMPANY! Don't waste your money! Limo was filthy inside and out, headlight was out, electronics were broken, driver was unprofessional, and the list goes on! If there was a zero star rating then that's what I would have gave them! I have the photos and videos of everything and when I called the company to complain and provide them with the pictures and videos, they wouldn't even take my call!! Parent's do not use them for Prom either, they do not provide the service or equipment they state that they do! Awful experience!
STAY AWAY FROM THIS COMPANY! Don't waste your money! Limo was filthy inside and out, headlight was out, electronics were Read more...
STAY AWAY FROM THIS COMPANY! Don't waste your money! Limo was filthy inside and out, headlight was out, electronics were broken, driver was unprofessional, and the list goes on! If there was a zero star rating then that's what I would have gave them! I have the photos and videos of everything and when I called the company to complain and provide them with the pictures and videos, they wouldn't even take my call!! Parent's do not use them for Prom either, they do not provide the service or equipment they state that they do! Awful experience! Read less
Services Used: Transportation
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Allison
Wedding:
9/19/2015
5.0/5.0
Great service! Definitely recommend it.
Great service! Definitely recommend it.
Great service! Definitely recommend it. Read less
Services Used: Transportation
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Cathy
Wedding:
3/16/2013
0.2/5.0
I was dissatisfied with the service because after several calls the driver stated that he was sorry but he had to wash and clean the car out for us. The second and third call he stated that he was lost. After directing the driver he finally arrived at 6:15p. The pick up time was 5:30. By that time all the wedding guests had left the church for the reception and didn't get to see the wedding party depart. They failed to provide the red carpet, he failed to help any of the wedding party in the car, he just stood there with his hands in his pockets, (even after one of my guest hit her head trying to get in) there was no glasses, ice or napkins in the car, due to the lateness of the driver we was unable to take pictures with the limo, unable to follow our schedule at the reception. (the food was set up and we had to do our first dance around the food buffet), also, we was unable to ride in the car for five minutes. I have attempted to resolve this problem by calling and leaving message as of the date a month later no responds.
I was dissatisfied with the service because after several calls the driver stated that he was sorry but he had to wash and Read more...
I was dissatisfied with the service because after several calls the driver stated that he was sorry but he had to wash and clean the car out for us. The second and third call he stated that he was lost. After directing the driver he finally arrived at 6:15p. The pick up time was 5:30. By that time all the wedding guests had left the church for the reception and didn't get to see the wedding party depart. They failed to provide the red carpet, he failed to help any of the wedding party in the car, he just stood there with his hands in his pockets, (even after one of my guest hit her head trying to get in) there was no glasses, ice or napkins in the car, due to the lateness of the driver we was unable to take pictures with the limo, unable to follow our schedule at the reception. (the food was set up and we had to do our first dance around the food buffet), also, we was unable to ride in the car for five minutes. I have attempted to resolve this problem by calling and leaving message as of the date a month later no responds. Read less
Services Used: Transportation
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Meghan
Wedding:
11/24/2012
3.6/5.0
Our wedding need a bus that was spacious and would hold over 30 people, they provided the perfect transportation! It came with two bars, two flat screen TV's, a bathroom, etc! The only thing I have to say is that at the end of the night when we were dropped off at the venue my "second half of the day shoes" were left in the bus. No one caught it, the driver didn't check the bus afterwards either. When my husband and mother called for the bus to come back and for me to receive my shoes for the rest of the night they refused to come back. I, the bride, suffered the rest of the night and was very upset that they wouldn't even come on my big day and make it right. Other than that part of the service, the limo would out well.
Our wedding need a bus that was spacious and would hold over 30 people, they provided the perfect transportation! It came Read more...
Our wedding need a bus that was spacious and would hold over 30 people, they provided the perfect transportation! It came with two bars, two flat screen TV's, a bathroom, etc! The only thing I have to say is that at the end of the night when we were dropped off at the venue my "second half of the day shoes" were left in the bus. No one caught it, the driver didn't check the bus afterwards either. When my husband and mother called for the bus to come back and for me to receive my shoes for the rest of the night they refused to come back. I, the bride, suffered the rest of the night and was very upset that they wouldn't even come on my big day and make it right. Other than that part of the service, the limo would out well. Read less
Services Used: Transportation
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Anonymous
Wedding:
2+ years ago
1.2/5.0
I rented a limousine for my wedding on July 21st. I wanted to let you know how disappointed I was in the limousine that was provided for us. There were NUMEROUS problems with the limousine: there was duck tape along the outside of the vehicle, the windows wouldn't roll down and there was rust everywhere. When I was getting into the limo, my WHITE dress got black grease on it. The paint was scratched and scuffed throughout the vehicle. On the inside, there were a few rips in the leather, and even a large cord that hung from the radio down in front of where my husband and I sat.
A family member recommended this company to me because he is friends with the owner. He attended my wedding and apologized to me because he was extremely embarrassed that he was the one to suggest this company. I know that he will never recommend this company to anyone ever again. I KNOW that I will never recommend this company either.
If anything, PLEASE improve upon this vehicle if you plan to keep it. I wouldn't want another bride to be as upset as I was on her wedding day.
I rented a limousine for my wedding on July 21st. I wanted to let you know how disappointed I was in the limousine that Read more...
I rented a limousine for my wedding on July 21st. I wanted to let you know how disappointed I was in the limousine that was provided for us. There were NUMEROUS problems with the limousine: there was duck tape along the outside of the vehicle, the windows wouldn't roll down and there was rust everywhere. When I was getting into the limo, my WHITE dress got black grease on it. The paint was scratched and scuffed throughout the vehicle. On the inside, there were a few rips in the leather, and even a large cord that hung from the radio down in front of where my husband and I sat.
A family member recommended this company to me because he is friends with the owner. He attended my wedding and apologized to me because he was extremely embarrassed that he was the one to suggest this company. I know that he will never recommend this company to anyone ever again. I KNOW that I will never recommend this company either.
If anything, PLEASE improve upon this vehicle if you plan to keep it. I wouldn't want another bride to be as upset as I was on her wedding day. Read less
Services Used: Transportation
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Kacie
Wedding:
11/26/2011
3.3/5.0
Disappointed. The actual bus and driver were great but they were supposed to pick up the groomsmen (which was stated in the cobfirmation) and never did. So we paid to have a bus sit for 2the hours because they did not go to the correct location. I wrote them a letter about my disappointment and never received a response. I will not do business with them again.
Disappointed. The actual bus and driver were great but they were supposed to pick up the groomsmen (which was stated in Read more...
Disappointed. The actual bus and driver were great but they were supposed to pick up the groomsmen (which was stated in the cobfirmation) and never did. So we paid to have a bus sit for 2the hours because they did not go to the correct location. I wrote them a letter about my disappointment and never received a response. I will not do business with them again. Read less
Services Used: Transportation
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Igor
Wedding:
8/20/2011
2.9/5.0
My bride had a big problem with the limo on the day of the wedding. Just as she was leaving her house, she was getting into the limo and got grease all over her dress. Turns out the driver did not wipe down the door which was covered in grease. At first he claimed that my bride brushed against the tire but later admitted he should have wiped the door down. We had to scramble to get the dress presentable. We had to tuck and pin the entire thing so my bride was unable to have a train as she wanted. She was very distraught as she couldn't have the dress as she had wanted and imagined.
My bride had a big problem with the limo on the day of the wedding. Just as she was leaving her house, she was getting Read more...
My bride had a big problem with the limo on the day of the wedding. Just as she was leaving her house, she was getting into the limo and got grease all over her dress. Turns out the driver did not wipe down the door which was covered in grease. At first he claimed that my bride brushed against the tire but later admitted he should have wiped the door down. We had to scramble to get the dress presentable. We had to tuck and pin the entire thing so my bride was unable to have a train as she wanted. She was very distraught as she couldn't have the dress as she had wanted and imagined. Read less
Services Used: Transportation
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Randy
Wedding:
9/25/2010
3.1/5.0
Country Club Limousine was right on time. My dress kept getting caught on the trim getting in and out of the limo. Was not happy about that. Right at 5:30 when time was up, we were told we had to either go right to the hall or find our own why there. We were willing to pay for an extra hour but was told they were booked. Would have like to have arrived at the hall in the limo and not several other cars.
Country Club Limousine was right on time. My dress kept getting caught on the trim getting in and out of the limo. Was not Read more...
Country Club Limousine was right on time. My dress kept getting caught on the trim getting in and out of the limo. Was not happy about that. Right at 5:30 when time was up, we were told we had to either go right to the hall or find our own why there. We were willing to pay for an extra hour but was told they were booked. Would have like to have arrived at the hall in the limo and not several other cars. Read less
Services Used: Transportation
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sunkissed2785
Wedding:
5/1/2010
5.0/5.0
Great value for the cost and much cheaper than competitors. Provide champagne and flutes for guests and are very accommodating to the needs of the wedding party. Not sticklers on the number of the people that end up on the bus. ;)
Great value for the cost and much cheaper than competitors. Provide champagne and flutes for guests and are very Read more...
Great value for the cost and much cheaper than competitors. Provide champagne and flutes for guests and are very accommodating to the needs of the wedding party. Not sticklers on the number of the people that end up on the bus. ;) Read less
Services Used: Transportation
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