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Country Lakes Party Center

Broadview Heights , OH
CONTACT US
CONTACT US

LOCATION

8626 Broadview Road, P.O. Box 470234
Broadview Heights, OH 44147 US (map)

PHONE

440-526-0216
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

On your special day, surround yourself with the elegance of a country-club atmosphere in a beautiful wooded setting. With picturesque landscaping, a twinkle lit covered veranda and... Read more
On your special day, surround yourself with the elegance of a country-club atmosphere in a beautiful wooded setting. With picturesque landscaping, a twinkle lit covered veranda and plenty of room for over 400 guests; our elegant setting provides the prefect backdrop for the most important event in your life. For more information please call our office at 440-526-0216 or check us out on line at www.countrylakesohio.com. You can also email questions to info@countrylakesohio.com. Read less
Wedding Venue

PHOTOS

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INFO FOR WEDDING VENUE

What is the minimum number of guests required to book your venue?
60
How many event spaces or rooms does your venue offer?
2
Describe your venue:
Ballroom, Banquet Hall, Country / Golf Club
Describe the style of your venue
Country
What kind of settings are available?
Covered Outdoor, Indoor, Uncovered Outdoor
Which of the following wedding events does your venue service?
Bridal Shower, Ceremony, Engagement Party, Reception
What is the maximum capacity of your venue?
400
What event services do you offer?
Clean Up, Event Planning, Event Rentals, Liability Insurance, Set Up
What event items are available?
Altar/Arches, Centerpieces, Chair Covers, Chairs, Dance Floor, Tables
What food and beverage items are available?
Barware, China, Flatware, Glassware, Linens
What transportation and access is available?
Parking, Wheelchair Access

REVIEWS

3.4
out of 5.0
3.1/5.0
3.6/5.0
3.3/5.0
3.4/5.0
3.4/5.0
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Gary
Wedding:
12/4/2016
0.5/5.0
What an awful establishment! The food was AWFUL! We ended up paying 42/head for an appetizer and drink party. There were so many fees tacked on after the fact. The service was awful the staff was rude. When I went to speak with them regarding the bar closing early. I was told well who is the stupid person that didn't read the fine print. I just can't imagine ever using them for anything in the future. They didn't let us do a tasting for the party which I had requested and was told they don't do them for appetizers. I should have gotten the clue then. Good luck if you choose to use this venue.
What an awful establishment! The food was AWFUL! We ended up paying 42/head for an appetizer and drink party. There were Read more...
What an awful establishment! The food was AWFUL! We ended up paying 42/head for an appetizer and drink party. There were so many fees tacked on after the fact. The service was awful the staff was rude. When I went to speak with them regarding the bar closing early. I was told well who is the stupid person that didn't read the fine print. I just can't imagine ever using them for anything in the future. They didn't let us do a tasting for the party which I had requested and was told they don't do them for appetizers. I should have gotten the clue then. Good luck if you choose to use this venue. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
Recently Married
1.4/5.0
It was awful. After told a per person price they then added a bunch of charges not discussed previously. The food was awful and the staff was rude. They started cleaning up an hour and half before the event ended and threw our cake away. They shut the bar down early and refused to do a last call. Just stay away.
It was awful. After told a per person price they then added a bunch of charges not discussed previously. The food was Read more...
It was awful. After told a per person price they then added a bunch of charges not discussed previously. The food was awful and the staff was rude. They started cleaning up an hour and half before the event ended and threw our cake away. They shut the bar down early and refused to do a last call. Just stay away. Read less
Services Used: Wedding Venue
Country Lakes Party Center responded with the following comments:

I do not usually reply to reviews,however I submit the following regarding the 60th Birthday Party (cocktails/hors d’ oeuvres)because of the lack of attention paid by the customer to the details of the emails/paperwork outlined & sent in advance of their event.Copies of original emails & contracts to support our rebuttal can be requested from our office if you desire to view our attention to detail, call 440-526-0216. 1)There is always a per person price noted for each package & that there is service charge & sales tax that applies. 2)On numerous occasions, I spoke to the customer asking her how the evening was, did she needed anything, to which she replied, "NO, everything is wonderful"! This question was posed to her sister in attendance & she said the same. These replies do not speak of the disappointment in their review. 3)Staff cleared used glasses, plates & trash that evening then removed the hors d' oeuvre display which started at 7 around 10:30, which by then, no one was eating. 4)They brought in cake from Giant Eagle that we set up in the middle of the hors d’ oeuvre table. During the evening & after a few reminders to the sisters it was time to cut the cake, a song was played for the guest of honor. Then we cut/plated & displayed the cake for guest’s self-service. At the end of the event, we wrapped remaining pieces of cake & put it on the gift table near the exit for guests to take. We did not throw cake away, guests took it! 5)Bar was scheduled/approved by the hostess for (3) of the (4) hours. It closed when it was arranged to close. I am sorry the hostess was unhappy with the event, however we provided her with what was arranged & even after her alcohol induced tantrum in which she threw a glass at one of my staff, the owner reopened the bar so they could drink more. In my opinion, she got more than what she arranged/paid for. We hope you take the time to visit us, we have been around for over 40 yrs & we throw a HECK OF A PARTY!! Pam Parker GM
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kristie
Wedding:
7/23/2016
5.0/5.0
Pam (the manager) was wonderful she went above and beyond to make our day perfect down to the last detail.
Pam (the manager) was wonderful she went above and beyond to make our day perfect down to the last detail.
Pam (the manager) was wonderful she went above and beyond to make our day perfect down to the last detail. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
5.0/5.0
My fiancé and I was referred to this party center. They seem to be under new management now! We were impressed by the location, in the woods feel a very pretty location. The food was quite tasty and service was just as good...all our guests commented on what a terrific experience they had. Very accommodating we both felt!!
Highly recommend them!
My fiancé and I was referred to this party center. They seem to be under new management now! We were impressed by the Read more...
My fiancé and I was referred to this party center. They seem to be under new management now! We were impressed by the location, in the woods feel a very pretty location. The food was quite tasty and service was just as good...all our guests commented on what a terrific experience they had. Very accommodating we both felt!!
Highly recommend them! Read less
Services Used: Wedding Planning, Rentals & Photobooths, Wedding Venue, Unique Services
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Bette
Wedding:
10/11/2014
5.0/5.0
We had our wedding reception there 10.11.2014 and could not be more pleased. Pam assisted from beginning [invitations and planning that included the d.j., Neils on Wheels] all the way to the very end when we scooted out the door. The location was beautifully scenic, decorated beyond our expectations and the staff were fun people, they went above and beyond. The food was exceptional, hot, served with smiles and VERY tasty.Not one complaint from anyone with the exception that it had to end. We would and will recommend Country Lakes Party Center; actually already have; to anyone that is in need of such a venue. Bette and John
We had our wedding reception there 10.11.2014 and could not be more pleased. Pam assisted from beginning [invitations and Read more...
We had our wedding reception there 10.11.2014 and could not be more pleased. Pam assisted from beginning [invitations and planning that included the d.j., Neils on Wheels] all the way to the very end when we scooted out the door. The location was beautifully scenic, decorated beyond our expectations and the staff were fun people, they went above and beyond. The food was exceptional, hot, served with smiles and VERY tasty.Not one complaint from anyone with the exception that it had to end. We would and will recommend Country Lakes Party Center; actually already have; to anyone that is in need of such a venue. Bette and John Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
2+ years ago
1.2/5.0
We did not heed the reviews. Consequently, we paid $3000 to get out of the contract. We were not even allowed to have wedding ceremony there for the $3000. The cooperativeness changed after the no refund date. Watch out! Every service we requested was much higher than what we could contract with the same vendor they used. There is a service charge for all outside vendors (and EVERYTHING) is considered an outside vendor except food and cake. Get you food tasting up front. Do not allow them to put it off until after the no refund date. After the no refund date, we were offered one plate of the chicken to be shared by 3 for $90. The other meats were not available for tasting.
We did not heed the reviews. Consequently, we paid $3000 to get out of the contract. We were not even allowed to have Read more...
We did not heed the reviews. Consequently, we paid $3000 to get out of the contract. We were not even allowed to have wedding ceremony there for the $3000. The cooperativeness changed after the no refund date. Watch out! Every service we requested was much higher than what we could contract with the same vendor they used. There is a service charge for all outside vendors (and EVERYTHING) is considered an outside vendor except food and cake. Get you food tasting up front. Do not allow them to put it off until after the no refund date. After the no refund date, we were offered one plate of the chicken to be shared by 3 for $90. The other meats were not available for tasting. Read less
Services Used: Wedding Venue, Unique Services
Default vendor profile pic
Anonymous
Wedding:
2+ years ago
5.0/5.0
We recently had my sons wedding reception at Country Lakes Party Center, the food was great ,the staff was nice. The hall was decorated beautifully and Pam the manager was very nice & helpful. My family & friends really enjoyed themselves. I would recommend Country Lakes Party Center to anyone.
We recently had my sons wedding reception at Country Lakes Party Center, the food was great ,the staff was nice. The hall Read more...
We recently had my sons wedding reception at Country Lakes Party Center, the food was great ,the staff was nice. The hall was decorated beautifully and Pam the manager was very nice & helpful. My family & friends really enjoyed themselves. I would recommend Country Lakes Party Center to anyone. Read less
Services Used: Wedding Venue
Country Lakes Party Center responded with the following comments:

Thank you very much! It was my pleasure...best wishes to the newlyweds!

Pamela Parker and the Staff of Country Lakes Party Center
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Liz
Wedding:
6/14/2014
0.4/5.0
I have worked many weddings as a wedding coordinator for 30+ yrs...the air conditioning didn't work properly, the dinner portions were ridiculous and the meat was fatty/thru still ran out of food even though we paid for 200 and only had about 180 people actually attend. Pam, the manager, was present all evening. She was rude to both the guests and the parents of the couple. They staff carried over half of the cake provided by the family to the kitchen (personally witnessed this, as they were cutting it to allegedly serve it). Three types of cake were brought to the venue, only two were served and the third cake "disappeared". Dishes were not cleared between courses, water was not provided. Pam was not willing to work with us to come up with a reasonable plan to decorate, offered only three hour time frame in the middle of the day even though I made it clear I do this on the side and had a four hour drive to the facility. Most non-customer service venue I have ever worked with. Made me wonder who Pam thought was paying for the event? Most venues bend over backward for those who are nice - we were very nice to them but did not receive the same respect back.
I have worked many weddings as a wedding coordinator for 30+ yrs...the air conditioning didn't work properly, the dinner Read more...
I have worked many weddings as a wedding coordinator for 30+ yrs...the air conditioning didn't work properly, the dinner portions were ridiculous and the meat was fatty/thru still ran out of food even though we paid for 200 and only had about 180 people actually attend. Pam, the manager, was present all evening. She was rude to both the guests and the parents of the couple. They staff carried over half of the cake provided by the family to the kitchen (personally witnessed this, as they were cutting it to allegedly serve it). Three types of cake were brought to the venue, only two were served and the third cake "disappeared". Dishes were not cleared between courses, water was not provided. Pam was not willing to work with us to come up with a reasonable plan to decorate, offered only three hour time frame in the middle of the day even though I made it clear I do this on the side and had a four hour drive to the facility. Most non-customer service venue I have ever worked with. Made me wonder who Pam thought was paying for the event? Most venues bend over backward for those who are nice - we were very nice to them but did not receive the same respect back. Read less
Services Used: Wedding Venue
Default vendor profile pic
Pamela
Wedding:
12/30/2013
5.0/5.0
Hello and thank you for stopping to read about Country Lakes Party Center!

FIRST off, thank you to all the brides in the past for putting your faith in Country Lakes Party Center and ME to assist you in making your Wedding Day special! For those of you who have GOOD memories of your day with us...please take the time to write us a review stating so...and for those who do not, my HEART FELT apologies!

Mid 2011, I left Country Lakes Party Center with a heavy heart. Although not knowing how long I would be gone or if I would be back, management at Country Lakes (Joyce) decided not to fill my position.

Today I am writing to let those people who are recently engaged know that I AM BACK and ready to live up to MY PAST reviews (and better) of making sure that your event goes smoothly and wonderfully!

Going forward and once again, we start assisting Brides and Grooms make memories of a wonderful day at Country Lakes Party Center celebrating what WILL BE the happiest day in their life...their WEDDING DAY!

I invite you to visit, call or email to learn about County Lakes Party Center and to start planning YOUR SPECIAL DAY with us and I PROMISE to make it a day to remember!

With Warm Regards and Thankfulness,
Pamela Parker
General Manager
440-526-0216
Hello and thank you for stopping to read about Country Lakes Party Center!

FIRST off, thank you to all the Read more...
Hello and thank you for stopping to read about Country Lakes Party Center!

FIRST off, thank you to all the brides in the past for putting your faith in Country Lakes Party Center and ME to assist you in making your Wedding Day special! For those of you who have GOOD memories of your day with us...please take the time to write us a review stating so...and for those who do not, my HEART FELT apologies!

Mid 2011, I left Country Lakes Party Center with a heavy heart. Although not knowing how long I would be gone or if I would be back, management at Country Lakes (Joyce) decided not to fill my position.

Today I am writing to let those people who are recently engaged know that I AM BACK and ready to live up to MY PAST reviews (and better) of making sure that your event goes smoothly and wonderfully!

Going forward and once again, we start assisting Brides and Grooms make memories of a wonderful day at Country Lakes Party Center celebrating what WILL BE the happiest day in their life...their WEDDING DAY!

I invite you to visit, call or email to learn about County Lakes Party Center and to start planning YOUR SPECIAL DAY with us and I PROMISE to make it a day to remember!

With Warm Regards and Thankfulness,
Pamela Parker
General Manager
440-526-0216 Read less
Services Used: Wedding Venue
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Danielle R
Wedding:
10/12/2013
1.6/5.0
Never do business with this venue especially if Joyce is the manager working on your event. Beautiful venue, but there is no repect for the customer and our dinner was ruined. Joyce the banquet manager was extremely rude to me throught the whole process and was rude to my guests at the reception. She is extremely difficult to work with and I had thought we would be working with Pam who is in all the good reviews but Pam QUIT! There is not one good thing I can say about the service either. Dinner was an hour late and the mother of the groom's table which also included grandparents and our flower girls was served LAST! They did not follow the color coding for who got what dish and people were continuously getting the wrong dish. We had to have our photographer stay over an extra hour and people were still eating during our first dance at 900pm! Joyce was no where to be found during this issue and threw her son-in-law in to talk to us who we had met for the first time that night. Guests were calling me after the wedding saying that Joyce had denied guests coffee at dinner (which was included in our package) and were rudely confronted by her at various points of the night. We were sold on the locatiion of this venue and its country-like feel and the great reviews about Pam, but with Pam not there anymore and without new management, this place is going down the drain fast and it is not worth risking the money on this venue. Our DJ and photographer were even shocked by how poor the service was for a place that has been in this business so long.
Never do business with this venue especially if Joyce is the manager working on your event. Beautiful venue, but there is Read more...
Never do business with this venue especially if Joyce is the manager working on your event. Beautiful venue, but there is no repect for the customer and our dinner was ruined. Joyce the banquet manager was extremely rude to me throught the whole process and was rude to my guests at the reception. She is extremely difficult to work with and I had thought we would be working with Pam who is in all the good reviews but Pam QUIT! There is not one good thing I can say about the service either. Dinner was an hour late and the mother of the groom's table which also included grandparents and our flower girls was served LAST! They did not follow the color coding for who got what dish and people were continuously getting the wrong dish. We had to have our photographer stay over an extra hour and people were still eating during our first dance at 900pm! Joyce was no where to be found during this issue and threw her son-in-law in to talk to us who we had met for the first time that night. Guests were calling me after the wedding saying that Joyce had denied guests coffee at dinner (which was included in our package) and were rudely confronted by her at various points of the night. We were sold on the locatiion of this venue and its country-like feel and the great reviews about Pam, but with Pam not there anymore and without new management, this place is going down the drain fast and it is not worth risking the money on this venue. Our DJ and photographer were even shocked by how poor the service was for a place that has been in this business so long. Read less
Services Used: Wedding Venue

MAP

 
8626 Broadview Road, P.O. Box 470234, Broadview Heights, OH 44147 See On Map
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