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Country Springs Hotel

Pewaukee , WI
CONTACT US
CONTACT US

LOCATION

2810 Golf Rd
Pewaukee, WI US 53187 (map)

PHONE

262-547-0201

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

At the Country Springs Hotel we specialize in helping you make your wedding dreams a reality. Intimate or extravagant, inside or out, we can set the stage for a truly memorable event.... Read more
At the Country Springs Hotel we specialize in helping you make your wedding dreams a reality. Intimate or extravagant, inside or out, we can set the stage for a truly memorable event. Our expert wedding specialists can assist you in planning the details every step of the way.

The Country Springs Hotel; more than just your reception:

Ceremony
Choose a beautiful outdoor ceremony in our signature gazebo or an intimate indoor setting.

Rehearsal Dinner
Join us for your pre-wedding celebration with your family and friends. A variety of private rooms are available (groups of 20 or more).

Gift Opening
Celebrate the company of family and friends as you open your gifts! A variety of private rooms are available (groups of 20 or more).

Hospitality Suite
Entertain out-of-town guests, family and friends during the "in between" time of the ceremony and reception (groups up to 30 people).

Shower
Enjoy lunch or hors d'oeuvres while celebrating with your friends and family. A variety of private rooms are available (groups of 20 or more).

Anniversary Party
Celebrate your special day all over again.

Guest Room Blocks
Ask about guest room block rates for your guests. Read less

PHOTOS

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INFO FOR WEDDING VENUE

When was your venue built?
1984
When was your venue last renovated?
2013
Describe your venue:
Banquet Hall, Hotel, Restaurant
Describe the style of your venue
Classic / Traditional, Garden / Romantic
What wedding services does your venue provide?
Bridal Shower, Ceremony, Engagement Party, Reception
What is the maximum capacity of your venue?
500
How many event spaces or rooms does your venue offer?
6
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
Yes
Does your venue offer an uncovered outdoor space?
Yes
Does your venue have on-site accommodations?
Yes
Number of guest rooms
187
Number of suites
41
What is the minimum rental fee for your venue?
2500
Bar Service
Offered in-house
Is bar service included in the minimum rental fee?
Yes
Beverage Service
Offered in-house
Is beverage service included in the minimum rental fee?
Yes
Catering
Offered in-house
Is catering included in the minimum rental fee?
Yes
What is the average catering price per person at your venue?
30
Event Coordination
Outside vendors welcome
Event Rentals
Outside vendors welcome
Lighting and Sound
Outside vendors welcome
Linens
Offered in-house
Are linens included in the minimum rental fee?
Yes
Seating
Offered in-house
Is seating included in the minimum rental fee?
Yes
Shuttle / Transportation
Outside vendors welcome
Wedding Cake
Outside vendors welcome

INFO FOR REHEARSAL DINNER

When was your venue built?
1984
When was your venue last renovated?
2013
Describe your venue:
Banquet Hall, Hotel, Restaurant
Describe the style of your venue
Classic / Traditional, Garden / Romantic
What wedding services does your venue provide?
Bridal Shower, Ceremony, Engagement Party, Reception
How many event spaces or rooms does your venue offer?
6
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
Yes
Does your venue offer an uncovered outdoor space?
Yes
Does your venue have on-site accommodations?
Yes
Number of guest rooms
187
Number of suites
41
What is the minimum rental fee for your venue?
2500
Bar Service
Offered in-house
Is bar service included in the minimum rental fee?
Yes
Beverage Service
Offered in-house
Is beverage service included in the minimum rental fee?
Yes
Catering
Offered in-house
Is catering included in the minimum rental fee?
Yes
What is the average catering price per person at your venue?
30
Event Coordination
Outside vendors welcome
Event Rentals
Outside vendors welcome
Lighting and Sound
Outside vendors welcome
Linens
Offered in-house
Are linens included in the minimum rental fee?
Yes
Seating
Offered in-house
Is seating included in the minimum rental fee?
Yes
Shuttle / Transportation
Outside vendors welcome
Wedding Cake
Outside vendors welcome

REVIEWS

4.4
out of 5.0
4.5/5.0
4.4/5.0
4.5/5.0
4.3/5.0
4.3/5.0
Sort by
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Patti
Wedding:
7/11/2014
5.0/5.0
Nikki and Tera were so helpful with all of the planning that led up to our wedding! Nikki had great ideas when we asked questions. We had our ceremony and reception at Country Springs. They set up everything the way we had requested and they were very accommodating! We were able to go into the reception hall the morning of our wedding and set up the special touches we wanted to have to personalize the space. Nikki was always very quick to respond to any questions or concerns we had. At the end of the event we received a refund for unused beverages, which was so awesome! There is no way we could have known how much was used, so we were really impressed with the honesty of the County Springs!!
Nikki and Tera were so helpful with all of the planning that led up to our wedding! Nikki had great ideas when we asked Read more...
Nikki and Tera were so helpful with all of the planning that led up to our wedding! Nikki had great ideas when we asked questions. We had our ceremony and reception at Country Springs. They set up everything the way we had requested and they were very accommodating! We were able to go into the reception hall the morning of our wedding and set up the special touches we wanted to have to personalize the space. Nikki was always very quick to respond to any questions or concerns we had. At the end of the event we received a refund for unused beverages, which was so awesome! There is no way we could have known how much was used, so we were really impressed with the honesty of the County Springs!! Read less
Services Used: Wedding Venue
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karli
Wedding:
6/21/2014
5.0/5.0
First class service! Tera was On top of every thing. Very accommodating to our needs. Tera is excellent at her job.
We had a sit down dinner and everybody was happy with the fact that their food was piping hot when served. We had the entire Grand Ballroom and the only drawback was that the people from the grand salon were able to walk through our bar area to get to their area. other than that there was not one bad thing that happened. Everything was perfect.
First class service! Tera was On top of every thing. Very accommodating to our needs. Tera is excellent at her job.
We Read more...
First class service! Tera was On top of every thing. Very accommodating to our needs. Tera is excellent at her job.
We had a sit down dinner and everybody was happy with the fact that their food was piping hot when served. We had the entire Grand Ballroom and the only drawback was that the people from the grand salon were able to walk through our bar area to get to their area. other than that there was not one bad thing that happened. Everything was perfect. Read less
Services Used: Wedding Venue
Country Springs Hotel responded with the following comments:

Thank you Karli for your kind words. It was great working with you! And I'm so pleased I was able to be a part of it. We are so happy for you & Roberto!
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Jessica
Wedding:
9/21/2013
5.0/5.0
We had our wedding reception at the Grand Salon at the Country Springs on 9/21/13. We also had our gift opening in the hospitality suite the following day.

We had roughly 200 guests for our wedding, which was the perfect number in the Grand Salon. No one lost their seats due to tables being taken down for the dance, and everyone was very professional in working with us.

We had Nikki Krueger as our Banquet Manager and she was amazing. She answered all of my questions (I had a lot..) and was always helpful. She helped me update and add things to our contract and worked with me to make sure we met all the deadlines on when payments were due or decisions needed to be made.

We had a private tasting, which was coordinated by Nikki, as the dinner options were were considering were not covered at the group tasting. We did the Combo plate for our meal and had the Filet & Chicken Cordon Bleu, with whipped potato, and the vegetable medley.

We've received nothing but positive comments on the meal, including numerous people and other vendors saying it's the best wedding food they've had. The filet's were all cooked perfectly and were served within 5 minutes between the head table and the rest of the room.

We had a cocktail hour that included the beef tenderloin kabobs, waterchestnuts wrapped in bacon, bbq meatballs, and the spinach and artichoke dip with toasted bread. Everything was cooked perfectly and the amount the Country Springs recommended was perfect for the number of guests we had. We also did the beer, wine and soda package, and offered late night snack of the pepperoni, sausage, and cheese pizza. Everyone complimented us on the wine selection and devoured the pizza.

We also had a room block for all the out of town guests we had. We prepared welcome bags for each room, which the Country Springs passed out as people checked into their room.

We would HIGHLY recommend the Country Springs for a wedding reception!
We had our wedding reception at the Grand Salon at the Country Springs on 9/21/13. We also had our gift opening in the Read more...
We had our wedding reception at the Grand Salon at the Country Springs on 9/21/13. We also had our gift opening in the hospitality suite the following day.

We had roughly 200 guests for our wedding, which was the perfect number in the Grand Salon. No one lost their seats due to tables being taken down for the dance, and everyone was very professional in working with us.

We had Nikki Krueger as our Banquet Manager and she was amazing. She answered all of my questions (I had a lot..) and was always helpful. She helped me update and add things to our contract and worked with me to make sure we met all the deadlines on when payments were due or decisions needed to be made.

We had a private tasting, which was coordinated by Nikki, as the dinner options were were considering were not covered at the group tasting. We did the Combo plate for our meal and had the Filet & Chicken Cordon Bleu, with whipped potato, and the vegetable medley.

We've received nothing but positive comments on the meal, including numerous people and other vendors saying it's the best wedding food they've had. The filet's were all cooked perfectly and were served within 5 minutes between the head table and the rest of the room.

We had a cocktail hour that included the beef tenderloin kabobs, waterchestnuts wrapped in bacon, bbq meatballs, and the spinach and artichoke dip with toasted bread. Everything was cooked perfectly and the amount the Country Springs recommended was perfect for the number of guests we had. We also did the beer, wine and soda package, and offered late night snack of the pepperoni, sausage, and cheese pizza. Everyone complimented us on the wine selection and devoured the pizza.

We also had a room block for all the out of town guests we had. We prepared welcome bags for each room, which the Country Springs passed out as people checked into their room.

We would HIGHLY recommend the Country Springs for a wedding reception! Read less
Services Used: Wedding Venue
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Jenny
Wedding:
8/16/2013
5.0/5.0
The gazebo is absolutely beautiful. Bride and groom are both in wheel chairs and the ramp into the Gazebo was perfect! Nikki was awesome to work with to coordinate everything for the day. Jackie the catering manager was awesome and checked in to ensure everything was great. We had someone who had to suddenly leave before dinner was served-Jackie put her meal in a to-go container so she could take it with her. Absolutely the best meal I've ever had at a venue like that. 1st time ever a sit down meal was hot and fresh and I got many comments like that. We had the steak and cashew chicken and it was awesome. Thanks Country Springs Hotel you are AWESOME and come highly recommended!
The gazebo is absolutely beautiful. Bride and groom are both in wheel chairs and the ramp into the Gazebo was perfect! Read more...
The gazebo is absolutely beautiful. Bride and groom are both in wheel chairs and the ramp into the Gazebo was perfect! Nikki was awesome to work with to coordinate everything for the day. Jackie the catering manager was awesome and checked in to ensure everything was great. We had someone who had to suddenly leave before dinner was served-Jackie put her meal in a to-go container so she could take it with her. Absolutely the best meal I've ever had at a venue like that. 1st time ever a sit down meal was hot and fresh and I got many comments like that. We had the steak and cashew chicken and it was awesome. Thanks Country Springs Hotel you are AWESOME and come highly recommended! Read less
Services Used: Wedding Venue
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Katie
Wedding:
7/6/2013
5.0/5.0
They were awesome! Tara Sagen helped us all along the way and everything went great!!
They were awesome! Tara Sagen helped us all along the way and everything went great!!
They were awesome! Tara Sagen helped us all along the way and everything went great!! Read less
Services Used: Wedding Venue
Country Springs Hotel responded with the following comments:

Thank you Katie for your kind words; we are pleased your day went great! :-)
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Anonymous
Wedding:
1+ year ago
5.0/5.0
While planning can be hard to keep everything straight, the Country Springs did a great job in the end with providing a wonderful experience and memorable night! The food was quickly served, hot, the bartenders were friendly, and the staff overall made sure everything was going as planned.
While planning can be hard to keep everything straight, the Country Springs did a great job in the end with providing a Read more...
While planning can be hard to keep everything straight, the Country Springs did a great job in the end with providing a wonderful experience and memorable night! The food was quickly served, hot, the bartenders were friendly, and the staff overall made sure everything was going as planned. Read less
Services Used: Wedding Venue
Country Springs Hotel responded with the following comments:

We are glad to hear that your day was as special as you had planned. Thank you for selecting the Country Springs Hotel!
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Lisa
Wedding:
10/6/2012
5.0/5.0
Country Springs was a awesome place to have a wedding! I recieved lots of compliments on the food and room! I had Tera Segan as my wedding manager and she was excellent! I have already recommended Country Springs to several friends with up coming weddings!
Country Springs was a awesome place to have a wedding! I recieved lots of compliments on the food and room! I had Tera Read more...
Country Springs was a awesome place to have a wedding! I recieved lots of compliments on the food and room! I had Tera Segan as my wedding manager and she was excellent! I have already recommended Country Springs to several friends with up coming weddings! Read less
Services Used: Wedding Venue
Country Springs Hotel responded with the following comments:

Thank you Lisa for the referrals; it was great working with you & Matt as well! May your joy last forever! Congratulations!!
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Nicole
Wedding:
9/15/2012
5.0/5.0
Everything that I experience with this hotel from beginning until end turned out so well, that I keep wishing that I could keep reliving the experience over again! They have a wedding coordinator there, her name is Angela, and she is a god send! I don't think I have ever met a more helpful person, and the funny thing is, she was also putting together her own wedding at the same time as I was but you could have never known! She was so calm, and helpful and always there to answer any questions. As far as the food goes from this place, I am still getting rave reviews from all my guests, because it was splendid! Their staff was just so great to work with and I couldn't have asked for a better experience!
Everything that I experience with this hotel from beginning until end turned out so well, that I keep wishing that I could Read more...
Everything that I experience with this hotel from beginning until end turned out so well, that I keep wishing that I could keep reliving the experience over again! They have a wedding coordinator there, her name is Angela, and she is a god send! I don't think I have ever met a more helpful person, and the funny thing is, she was also putting together her own wedding at the same time as I was but you could have never known! She was so calm, and helpful and always there to answer any questions. As far as the food goes from this place, I am still getting rave reviews from all my guests, because it was splendid! Their staff was just so great to work with and I couldn't have asked for a better experience! Read less
Services Used: Wedding Venue
Country Springs Hotel responded with the following comments:

You are such a sweetheart! You sure know how to make a girl feel special! It was such a pleasure working with you & helping you plan your special day! I'm so glad that it was everything you had imagined & more! I wish you & Daniel the happiest of years in a long & happy marriage!
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Robert
Wedding:
7/7/2012
5.0/5.0
The entire staff at Country Springs was absolutely amazing! The day of the wedding went off with out a hitch! I would highly recomend them to anyone and everyone!
The entire staff at Country Springs was absolutely amazing! The day of the wedding went off with out a hitch! I would Read more...
The entire staff at Country Springs was absolutely amazing! The day of the wedding went off with out a hitch! I would highly recomend them to anyone and everyone! Read less
Services Used: Catering, Wedding Planning, Wedding Venue
Country Springs Hotel responded with the following comments:

Robert, thank you for your kind words. It was great working with you & Melinda and I'm so glad the two of you enjoyed your day! :-)
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Kristen
Wedding:
6/25/2012
5.0/5.0
Angela Dillett was extremely helpful! She helped make our day perfect!
Angela Dillett was extremely helpful! She helped make our day perfect!
Angela Dillett was extremely helpful! She helped make our day perfect! Read less
Services Used: Wedding Planning, Wedding Venue
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Noy
Wedding:
6/24/2012
5.0/5.0
Our wedding day could not have been as gorgeous as it was without the help of the staff at the country springs. Everything was perfect and the staff were friendly and always available. Thank you to Angela Dillett and the amazing staff to a wonderful day!
Our wedding day could not have been as gorgeous as it was without the help of the staff at the country springs. Everything Read more...
Our wedding day could not have been as gorgeous as it was without the help of the staff at the country springs. Everything was perfect and the staff were friendly and always available. Thank you to Angela Dillett and the amazing staff to a wonderful day! Read less
Services Used: Officiant, Wedding Venue
Country Springs Hotel responded with the following comments:

Noy I am so glad to hear that your Special Day was just as you imagined! Congratulations again!
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Stacie
Wedding:
6/22/2012
5.0/5.0
We had a great experience with Country Springs! Having had issues with other vendors we came to them about to give up but Angela was amazing! She made us feel very comfortable with the entire process and always listened to our needs. She was always there for support and we couldn't have asked for a better day! People are still talking about how fantastic the food was too! If I had to do it all over again I wouldn't change a thing.
We had a great experience with Country Springs! Having had issues with other vendors we came to them about to give up but Read more...
We had a great experience with Country Springs! Having had issues with other vendors we came to them about to give up but Angela was amazing! She made us feel very comfortable with the entire process and always listened to our needs. She was always there for support and we couldn't have asked for a better day! People are still talking about how fantastic the food was too! If I had to do it all over again I wouldn't change a thing. Read less
Services Used: Wedding Venue
Country Springs Hotel responded with the following comments:

Stacie,

Thank you for those kind words. We are so glad to hear that your wedding day was just as perfect as you had hoped!
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laurkeith
Wedding:
6/15/2012
5.0/5.0
The Country Springs was an outstanding venue for my daughter's ceremony and reception. Tera, our coordinating manager was on top of all of the details. The food was wonderful, the service was excellent, the rooms were beautiful. Everything went smoothly. We couldn't have asked for a more perfect day.
The Country Springs was an outstanding venue for my daughter's ceremony and reception. Tera, our coordinating manager was Read more...
The Country Springs was an outstanding venue for my daughter's ceremony and reception. Tera, our coordinating manager was on top of all of the details. The food was wonderful, the service was excellent, the rooms were beautiful. Everything went smoothly. We couldn't have asked for a more perfect day. Read less
Services Used: Wedding Venue
Country Springs Hotel responded with the following comments:

Thank you so much for your kind words Laurie; it was such a pleasure working with you & Brianna! We wish Brianna & Richard a lifetime of joy, love and happiness!
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Whitney
Wedding:
6/9/2012
5.0/5.0
Tara is a ROCK STAR, and I never use that term. She was so amazing to work with. She was always on the same page with me, and she did everything she could to include every personal touch we wanted at our reception. She went out of her way to make sure we could have our imported favors. She even left me her cell number so we could take care of a last-minute issue.
The staff set everything up exactly how we wanted it. It was hard to let go of the reigns and let someone else take care of it, but I wasn't disappointed. Everything was so perfect.
The bartender was so great about getting me refills of Sprite just when I ran out. That seems like such a small thing, but it saved me from being dehydrated with all the dancing I was doing.
The night was so amazing. Everything else with my wedding planning had glitches, but not with Country Springs. It was nice to have a vendor work so hard to make sure every detail was perfect.
Tara is a ROCK STAR, and I never use that term. She was so amazing to work with. She was always on the same page with me, Read more...
Tara is a ROCK STAR, and I never use that term. She was so amazing to work with. She was always on the same page with me, and she did everything she could to include every personal touch we wanted at our reception. She went out of her way to make sure we could have our imported favors. She even left me her cell number so we could take care of a last-minute issue.
The staff set everything up exactly how we wanted it. It was hard to let go of the reigns and let someone else take care of it, but I wasn't disappointed. Everything was so perfect.
The bartender was so great about getting me refills of Sprite just when I ran out. That seems like such a small thing, but it saved me from being dehydrated with all the dancing I was doing.
The night was so amazing. Everything else with my wedding planning had glitches, but not with Country Springs. It was nice to have a vendor work so hard to make sure every detail was perfect. Read less
Services Used: Wedding Venue
Country Springs Hotel responded with the following comments:

Thanks Whitney; I'm so glad things went well for you & Todd and that you were able to enjoy your night with your family & friends!!
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Sarah
Wedding:
6/18/2011
5.0/5.0
We had the wedding ceremony outside, and the reception in one of the banquet halls. It was amazing! We were very well taken care of, and you get total value for every penny spent! This was one of the cheaper venues we found, yet it did not appear cheap. We had a wonderful time. The hotel was very willing to work with us and help every step of the way! 100% recommended!
We had the wedding ceremony outside, and the reception in one of the banquet halls. It was amazing! We were very well Read more...
We had the wedding ceremony outside, and the reception in one of the banquet halls. It was amazing! We were very well taken care of, and you get total value for every penny spent! This was one of the cheaper venues we found, yet it did not appear cheap. We had a wonderful time. The hotel was very willing to work with us and help every step of the way! 100% recommended! Read less
Services Used: Wedding Venue
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Mardy
Wedding:
9/27/2003
5.0/5.0
highly recommended, but very pricey
highly recommended, but very pricey
highly recommended, but very pricey Read less
Services Used: Wedding Venue
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KMcG
Wedding:
10/1/2010
5.0/5.0
Loved having our reception at the Country Springs! They were helpful, courteous, and professional! On the day of our wedding, we were taken care of 100%, with the manager checking in with us to be sure our specifications had been completely met. We even had plates of appetizers sitting at the head table for my husband and I because we got there after pictures and they were gone. I really appreciated that we were able to taste what we had chosen! The quick wait staff did a great job as well getting the food out to guests in a timely fashion as well as clean up. You barely knew they were there, but the staff made sure things got taken care of. 100% Recommend Country Springs.
Loved having our reception at the Country Springs! They were helpful, courteous, and professional! On the day of our Read more...
Loved having our reception at the Country Springs! They were helpful, courteous, and professional! On the day of our wedding, we were taken care of 100%, with the manager checking in with us to be sure our specifications had been completely met. We even had plates of appetizers sitting at the head table for my husband and I because we got there after pictures and they were gone. I really appreciated that we were able to taste what we had chosen! The quick wait staff did a great job as well getting the food out to guests in a timely fashion as well as clean up. You barely knew they were there, but the staff made sure things got taken care of. 100% Recommend Country Springs. Read less
Services Used: Catering, Wedding Venue
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DoxtatorEbel
Wedding:
9/18/2010
5.0/5.0
We thought this was a fantastic place to have a wedding! We held our ceremony at The Gazebo outside which was beautiful and the reception in The Grand Salon. Overall, for a 200 person wedding, it was an excellent value in comparison to other vendors in the Milwaukee area. We couldn't have asked for more :)
We thought this was a fantastic place to have a wedding! We held our ceremony at The Gazebo outside which was beautiful Read more...
We thought this was a fantastic place to have a wedding! We held our ceremony at The Gazebo outside which was beautiful and the reception in The Grand Salon. Overall, for a 200 person wedding, it was an excellent value in comparison to other vendors in the Milwaukee area. We couldn't have asked for more :) Read less
Services Used: Wedding Venue
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Natalie
Wedding:
6/9/2007
5.0/5.0
This was the most glamourous reception hall I could find in my budget. It didn't look like a conference room. I looked like a ball room. I had the Grand Salon reserved. The food was AWESOME! The only bad thing was we couldn't get up for seconds! The service all night was exceptional. I can't say ANYthing bad about the country springs. 2 days before I brought my stuff to them labeled like wedding favors and they put everything out without my mom or I having to go and do it. The tables were nicely decorated with the country springs table decorations at no charge. It was soo lovely!! I would HIGHLY recommend country springs to anyone that wants to get married in Waukesha!!!
This was the most glamourous reception hall I could find in my budget. It didn't look like a conference room. I looked Read more...
This was the most glamourous reception hall I could find in my budget. It didn't look like a conference room. I looked like a ball room. I had the Grand Salon reserved. The food was AWESOME! The only bad thing was we couldn't get up for seconds! The service all night was exceptional. I can't say ANYthing bad about the country springs. 2 days before I brought my stuff to them labeled like wedding favors and they put everything out without my mom or I having to go and do it. The tables were nicely decorated with the country springs table decorations at no charge. It was soo lovely!! I would HIGHLY recommend country springs to anyone that wants to get married in Waukesha!!! Read less
Services Used: Catering, Wedding Venue
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Krista
Wedding:
6/25/2005
5.0/5.0
My husband and I had a beautiful wedding day. A big part of that wonderful day was having such an excellent experience with the Country Springs Hotel. We had an amazing reception there. Many people have told me to expect things to go wrong on your wedding day, but the Country Springs was perfect.
My husband and I had a beautiful wedding day. A big part of that wonderful day was having such an excellent experience Read more...
My husband and I had a beautiful wedding day. A big part of that wonderful day was having such an excellent experience with the Country Springs Hotel. We had an amazing reception there. Many people have told me to expect things to go wrong on your wedding day, but the Country Springs was perfect. Read less
Services Used: Catering, Wedding Venue
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nmbostrom
Wedding:
12/31/2004
5.0/5.0
Overall the service we received from our first appointment to the last dance was immpeccable. We could not have been happier with Tera Sagen and all the support staff she assembled to make our day wonderful.

The food was wonderful and very promptly delivered, which is always nice if all guests can eat at approximately the same time. We literally had no issues and would happily refer anyone one we know to host their wedding or other event at the Country Springs Hotel.
Overall the service we received from our first appointment to the last dance was immpeccable. We could not have been Read more...
Overall the service we received from our first appointment to the last dance was immpeccable. We could not have been happier with Tera Sagen and all the support staff she assembled to make our day wonderful.

The food was wonderful and very promptly delivered, which is always nice if all guests can eat at approximately the same time. We literally had no issues and would happily refer anyone one we know to host their wedding or other event at the Country Springs Hotel. Read less
Services Used: Wedding Venue
Country Springs Hotel responded with the following comments:

Nicole, thank you for your kind words. It was a pleasure to work with you and Tony! I wish your life to be full of love forever :-)
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Janet
Wedding:
4/16/2011
5.0/5.0
We were one of the unfortunate people who received a notice 37 days prior to my daughter's wedding that her venue was closing and we needed to find a new location for the reception. Two days later we were booked at Country Springs. They were absolutely wonderful in meeting our needs. We had food tasting early the next week. The food was outstanding and the best I had ever experienced for a buffet. We are still getting positive comments almost a year later from friends. Also, the bar area is outside of the hall, so there is plenty of room to socialize without the loud music. County Springs was extremely accommodating. I would recommend it to anyone for any occassion.
We were one of the unfortunate people who received a notice 37 days prior to my daughter's wedding that her venue was Read more...
We were one of the unfortunate people who received a notice 37 days prior to my daughter's wedding that her venue was closing and we needed to find a new location for the reception. Two days later we were booked at Country Springs. They were absolutely wonderful in meeting our needs. We had food tasting early the next week. The food was outstanding and the best I had ever experienced for a buffet. We are still getting positive comments almost a year later from friends. Also, the bar area is outside of the hall, so there is plenty of room to socialize without the loud music. County Springs was extremely accommodating. I would recommend it to anyone for any occassion. Read less
Services Used: Catering
Country Springs Hotel responded with the following comments:

Janet, I'm pleased all of us at the Country Springs were able to meet your needs and make your daughter's reception a positive memory for everyone!
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Liz
Wedding:
8/11/2012
4.9/5.0
The Country Springs was a beautiful place to hold a wedding and my day was perfect. My only complaint is that I think some of the prices like for extra chairs and soda are high and a little hidden, however they were quite accommodating, and they were pretty much in line with other places in the area. Angela helped us plan and she was great about answering all of my emails the same day and was open to all my changes all the way up until the week before. The food was delicious, we had chicken cordon bleu and stuffed pork chops. We had both our ceremony and reception there and the day went smoothly and without any hiccups. I wish I could do it all again!
The Country Springs was a beautiful place to hold a wedding and my day was perfect. My only complaint is that I think some Read more...
The Country Springs was a beautiful place to hold a wedding and my day was perfect. My only complaint is that I think some of the prices like for extra chairs and soda are high and a little hidden, however they were quite accommodating, and they were pretty much in line with other places in the area. Angela helped us plan and she was great about answering all of my emails the same day and was open to all my changes all the way up until the week before. The food was delicious, we had chicken cordon bleu and stuffed pork chops. We had both our ceremony and reception there and the day went smoothly and without any hiccups. I wish I could do it all again! Read less
Services Used: Wedding Venue
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Christina
Wedding:
8/20/2011
4.9/5.0
I had my ceremony in the Somerset room and my reception in the Meadowbrook room. Everything was wonderful! Katy was great to work with leading up to the wedding date. She answered my (many) emails promptly and gave me all of the information I needed. On the date of the wedding, all of the staff we worked with were professional and friendly. The food was amazing, and everything went as planned! There were a few other weddings going on at the same time as ours, but we still felt like ours was given the full attention it deserved. The only thing I will say to be careful of is that, due to the fact that they have so many weddings at once, they will be on a pretty tight schedule with usage of the rooms. It wasn't an issue for us, but please make sure to let your DJ, florist, etc, know when you can get into the areas ahead of time so they aren't caught off guard! All in all, would absolutely recommend Country Springs!
I had my ceremony in the Somerset room and my reception in the Meadowbrook room. Everything was wonderful! Katy was great Read more...
I had my ceremony in the Somerset room and my reception in the Meadowbrook room. Everything was wonderful! Katy was great to work with leading up to the wedding date. She answered my (many) emails promptly and gave me all of the information I needed. On the date of the wedding, all of the staff we worked with were professional and friendly. The food was amazing, and everything went as planned! There were a few other weddings going on at the same time as ours, but we still felt like ours was given the full attention it deserved. The only thing I will say to be careful of is that, due to the fact that they have so many weddings at once, they will be on a pretty tight schedule with usage of the rooms. It wasn't an issue for us, but please make sure to let your DJ, florist, etc, know when you can get into the areas ahead of time so they aren't caught off guard! All in all, would absolutely recommend Country Springs! Read less
Services Used: Catering, Wedding Venue
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Courtney
Wedding:
8/20/2011
4.9/5.0
We had our ceremony at their outside gazebo. It was beautiful. The best part was that I knew I didn't have to worry about them getting it set up or anything. Everything was taken care of. It was pouring that morning, and they didn't start bothering me at 10 am like I was nervous of - I was still hoping it would turn out to be a nice day! They called at 11:30 - the ceremony was at 1:30. At that time the sun had finally come out and they just called to confirm I was comfortable with still having the outside location. It was perfect - if they had tried to have me make a final decision early in the morning I would have been crushed since it ended up being perfect outside. Everything was set up, the water station cold, they were flexible about us bringing our own microphones etc. The only thing I was nervous about is that I wish they had the mixer out the night before for the rehearsal so we could make sure we had all the correct connections. Thank you Angela!
We had our ceremony at their outside gazebo. It was beautiful. The best part was that I knew I didn't have to worry about Read more...
We had our ceremony at their outside gazebo. It was beautiful. The best part was that I knew I didn't have to worry about them getting it set up or anything. Everything was taken care of. It was pouring that morning, and they didn't start bothering me at 10 am like I was nervous of - I was still hoping it would turn out to be a nice day! They called at 11:30 - the ceremony was at 1:30. At that time the sun had finally come out and they just called to confirm I was comfortable with still having the outside location. It was perfect - if they had tried to have me make a final decision early in the morning I would have been crushed since it ended up being perfect outside. Everything was set up, the water station cold, they were flexible about us bringing our own microphones etc. The only thing I was nervous about is that I wish they had the mixer out the night before for the rehearsal so we could make sure we had all the correct connections. Thank you Angela! Read less
Services Used: Wedding Venue
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Marcos
Wedding:
4/8/2009
4.9/5.0
While this is a well known company and they have been doing this for awhile, we had a bad photographer. Chris Martinez was extremely slow at taking pictures and took too many. I never thought I'd have too many pictures of my wedding day, but I spent well over 1/2 my wedding day infront of his camera. When we got our pictures back he missed some key pictures like taking a picture of my family with my new husband. I would recommend spending some more money to upgrade your photographer to a more saught after photographer in the company.
While this is a well known company and they have been doing this for awhile, we had a bad photographer. Chris Martinez was Read more...
While this is a well known company and they have been doing this for awhile, we had a bad photographer. Chris Martinez was extremely slow at taking pictures and took too many. I never thought I'd have too many pictures of my wedding day, but I spent well over 1/2 my wedding day infront of his camera. When we got our pictures back he missed some key pictures like taking a picture of my family with my new husband. I would recommend spending some more money to upgrade your photographer to a more saught after photographer in the company. Read less
Services Used: Wedding Venue
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Robert
Wedding:
10/27/2012
4.8/5.0
My wife and I held our daughters reception at CSH and we couldn't be happier.The food was out of this world.All the filets were tender and hot,along with the chicken.The sides were perfect.The hors d'oeuvres were delicious.The dining servers were very polite and efficient. Thank you to the kitchen and wait staff for their part in making this a wonderful celebration!! You are top notch!

We would not hesitate to have another celebration at this location!!
My wife and I held our daughters reception at CSH and we couldn't be happier.The food was out of this world.All the filets Read more...
My wife and I held our daughters reception at CSH and we couldn't be happier.The food was out of this world.All the filets were tender and hot,along with the chicken.The sides were perfect.The hors d'oeuvres were delicious.The dining servers were very polite and efficient. Thank you to the kitchen and wait staff for their part in making this a wonderful celebration!! You are top notch!

We would not hesitate to have another celebration at this location!! Read less
Services Used: Wedding Venue
Country Springs Hotel responded with the following comments:

I'm so glad that all went as planned! I'm so glad the kids were happy & just as surprised as we had hoped. It was an absolute pleasure working with you & your family!
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Stephanie
Wedding:
10/13/2012
4.8/5.0
I can't say enough good things about my reception at the Country Springs Hotel, and my experience working with Tera Sagen. They were so professional, easy to work with, and provided the most exceptional customer service throughout the entire process. All of our guests that stayed at the hotel for our wedding were so impressed by how they were treated, and also how beautiful our reception was. a big THANK YOU to the Country Springs Hotel for such an exceptional experience! Our reception could not have been better! :-)
I can't say enough good things about my reception at the Country Springs Hotel, and my experience working with Tera Sagen. Read more...
I can't say enough good things about my reception at the Country Springs Hotel, and my experience working with Tera Sagen. They were so professional, easy to work with, and provided the most exceptional customer service throughout the entire process. All of our guests that stayed at the hotel for our wedding were so impressed by how they were treated, and also how beautiful our reception was. a big THANK YOU to the Country Springs Hotel for such an exceptional experience! Our reception could not have been better! :-) Read less
Services Used: Catering, Wedding Planning, Lighting & Decor, Rentals & Photobooths, Wedding Venue
Country Springs Hotel responded with the following comments:

Thank you for your kind words Stephanie. Thank you to you and Scott for allowing the Country Springs Hotel to be part of such an important day in your life!
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J_Holmes612
Wedding:
7/26/2008
4.8/5.0
Small snag at reception, had the wrong beer on tap. Staff ADDED beer to tap, and kept the wrong one too. VERY CONSIDERATE!
Small snag at reception, had the wrong beer on tap. Staff ADDED beer to tap, and kept the wrong one too. VERY CONSIDERATE! Read more...
Small snag at reception, had the wrong beer on tap. Staff ADDED beer to tap, and kept the wrong one too. VERY CONSIDERATE! Read less
Services Used: Catering, Wedding Venue
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Anonymous
Wedding:
1+ year ago
4.8/5.0
We loved having our wedding at The Country Springs Hotel! Our wedding coordinator, Tera Sagen, was a pleasure to work with. She provided excellent guidance without directing us toward any particular decision. She is a true professional while being supportive and genuine. We feel lucky to have worked with Tera as we've heard some disastrous stories involving wedding coordinators from other venues. We appreciated her assertiveness, punctuality, and helpfulness not only in the preparations for our wedding, but on the day of. We would also like to thank the staff at Country Springs for their awesome service to us and our guests during our stay. We heard from so many people that the food was superb and the service was top notch. The Country Springs runs its events smoothly and without frustration for the guests. We also appreciated that the groom, groomsmen, fathers, and ushers could drop of their tuxedos at the front desk so that the person who took them back to the bridal salon could pick them up from a central location. The only complaint we have is that the staff did not refrigerate the left over cake, so we could not enjoy it after the wedding. Other than that, we would definitely recommend The Country Springs to anyone who is looking for a venue. Thanks to everyone who helped make our day so special! We'll never forget it :)
We loved having our wedding at The Country Springs Hotel! Our wedding coordinator, Tera Sagen, was a pleasure to work Read more...
We loved having our wedding at The Country Springs Hotel! Our wedding coordinator, Tera Sagen, was a pleasure to work with. She provided excellent guidance without directing us toward any particular decision. She is a true professional while being supportive and genuine. We feel lucky to have worked with Tera as we've heard some disastrous stories involving wedding coordinators from other venues. We appreciated her assertiveness, punctuality, and helpfulness not only in the preparations for our wedding, but on the day of. We would also like to thank the staff at Country Springs for their awesome service to us and our guests during our stay. We heard from so many people that the food was superb and the service was top notch. The Country Springs runs its events smoothly and without frustration for the guests. We also appreciated that the groom, groomsmen, fathers, and ushers could drop of their tuxedos at the front desk so that the person who took them back to the bridal salon could pick them up from a central location. The only complaint we have is that the staff did not refrigerate the left over cake, so we could not enjoy it after the wedding. Other than that, we would definitely recommend The Country Springs to anyone who is looking for a venue. Thanks to everyone who helped make our day so special! We'll never forget it :) Read less
Services Used: Catering, Wedding Venue
Country Springs Hotel responded with the following comments:

Thank you for your review and feedback; we are able to learn what we do well and where we have opportunities to improve. We are pleased that you loved having your wedding here at the Country Springs Hotel! :-)
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Julie
Wedding:
7/2/2011
4.8/5.0
I had both my ceremony and reception at the Country Springs. They offered a good price for the quality of service provided. It was a beautiful and elegant setting for my wedding. The servers during the reception were all very professional and did a great job. We received rave reviews for the chicken bolognese that we selected as one of our entrees. One minor issue that we had was that the Garden Gazebo, our ceremony site is booked in 3 hour increments. There was a wedding right before ours, so we had very little time to set up the decorations and then needed to take them down right after the ceremony. It would be nicer if the Country Springs allowed slightly longer time slots for the Gazebo rental. Overall, I was very happy that I chose the Country Springs as my wedding venue.
I had both my ceremony and reception at the Country Springs. They offered a good price for the quality of service Read more...
I had both my ceremony and reception at the Country Springs. They offered a good price for the quality of service provided. It was a beautiful and elegant setting for my wedding. The servers during the reception were all very professional and did a great job. We received rave reviews for the chicken bolognese that we selected as one of our entrees. One minor issue that we had was that the Garden Gazebo, our ceremony site is booked in 3 hour increments. There was a wedding right before ours, so we had very little time to set up the decorations and then needed to take them down right after the ceremony. It would be nicer if the Country Springs allowed slightly longer time slots for the Gazebo rental. Overall, I was very happy that I chose the Country Springs as my wedding venue. Read less
Services Used: Wedding Venue
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Lisa
Wedding:
10/13/2012
4.8/5.0
Our wedding planing started off to a rough start. Once we met with Tera we felt reassured that our wedding was going to be fabulous and go on without a glitch from this point. We we very happy with outcome, and would recommend this venue only if Tera stays in charge!
Our wedding planing started off to a rough start. Once we met with Tera we felt reassured that our wedding was going to be Read more...
Our wedding planing started off to a rough start. Once we met with Tera we felt reassured that our wedding was going to be fabulous and go on without a glitch from this point. We we very happy with outcome, and would recommend this venue only if Tera stays in charge! Read less
Services Used: Wedding Venue
Country Springs Hotel responded with the following comments:

Lisa, I’m pleased our great team at the Country Springs Hotel was able to provide you and Cory with a fabulous wedding reception! :-)
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Paul
Wedding:
6/21/2014
4.7/5.0
Nikki was great to work with and was very accommodating. She doesn't control the weather but gave us options with the gazebo. The entire staff was very professional for our entire event.
Nikki was great to work with and was very accommodating. She doesn't control the weather but gave us options with the Read more...
Nikki was great to work with and was very accommodating. She doesn't control the weather but gave us options with the gazebo. The entire staff was very professional for our entire event. Read less
Services Used: Wedding Venue
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kwertz
Wedding:
6/13/2009
4.7/5.0
Everyone here was extremely helpful and courteous. I do, however, believe that the bride and groom should have a complimentary one night stay, even if it's in the lowest grade room, especially when paying so much for a the hall and catering.
Everyone here was extremely helpful and courteous. I do, however, believe that the bride and groom should have a Read more...
Everyone here was extremely helpful and courteous. I do, however, believe that the bride and groom should have a complimentary one night stay, even if it's in the lowest grade room, especially when paying so much for a the hall and catering. Read less
Services Used: Wedding Venue
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Lilla
Wedding:
8/29/2007
4.7/5.0
Yes, it was quite pricey, but everyone liked the location. It was a really nice place to have everyone be together on our special day.
Yes, it was quite pricey, but everyone liked the location. It was a really nice place to have everyone be together on our Read more...
Yes, it was quite pricey, but everyone liked the location. It was a really nice place to have everyone be together on our special day. Read less
Services Used: Wedding Venue
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Jennifer
Wedding:
2/20/2010
4.6/5.0
They were polite but they seemed real set in their ways, it was pretty pricey for something as simple as i was looking for. Overall it was a pretty good experience though
They were polite but they seemed real set in their ways, it was pretty pricey for something as simple as i was looking Read more...
They were polite but they seemed real set in their ways, it was pretty pricey for something as simple as i was looking for. Overall it was a pretty good experience though Read less
Services Used: Flowers
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HoNNie7876
Wedding:
9/18/2010
4.6/5.0
I had my reception here. The food was excellent!! Everyone couldn't stop talking about how good it was. The prices were the best around especially for everything you got. They were really nice, but the only complaint would be that they had three different wedding people in charge from the time I began the whole process. The open bar prices were really great! Since they were so cheap we were able to do 7 hours of open bar which made all of our guests really happy. Honestly I would tell everyone to have their recpetion here. I might even do our anniversary celebration there!
I had my reception here. The food was excellent!! Everyone couldn't stop talking about how good it was. The prices were Read more...
I had my reception here. The food was excellent!! Everyone couldn't stop talking about how good it was. The prices were the best around especially for everything you got. They were really nice, but the only complaint would be that they had three different wedding people in charge from the time I began the whole process. The open bar prices were really great! Since they were so cheap we were able to do 7 hours of open bar which made all of our guests really happy. Honestly I would tell everyone to have their recpetion here. I might even do our anniversary celebration there! Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
9/8/2012
4.6/5.0
Country Springs did a great job on everything! The food was outstanding. I have not heard one bad thing about the food. The only thing I think they could work on is giving a little back to the bride and groom. We had to ask for a complimentary room on our wedding night after spending $20,000 there? I was a little upset, but in the end they gave it to us. Just would be more pleasant if they would offer that right off the bat knowing you are going to spend a lot of money there. Angie, our wedding coordinator, was fabulous! She really made everything so pleasant and easy. Thank you! Brian & Allison
Country Springs did a great job on everything! The food was outstanding. I have not heard one bad thing about the food. Read more...
Country Springs did a great job on everything! The food was outstanding. I have not heard one bad thing about the food. The only thing I think they could work on is giving a little back to the bride and groom. We had to ask for a complimentary room on our wedding night after spending $20,000 there? I was a little upset, but in the end they gave it to us. Just would be more pleasant if they would offer that right off the bat knowing you are going to spend a lot of money there. Angie, our wedding coordinator, was fabulous! She really made everything so pleasant and easy. Thank you! Brian & Allison Read less
Services Used: Wedding Venue
Country Springs Hotel responded with the following comments:

Brian & Allison,
It was such a pleasure working with the two of you! I'm so glad that all went well! I wish you both a future filled with happiness & joy!
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Zsofia
Wedding:
7/26/2009
4.5/5.0
This was a great place to hold our wedding ceremony. The price was reasonable and Kimberlie, the person we worked with, was very responsive and easy to work with. The gazebo was beautiful, and it turned out to be extremely beautiful after we decorated. The grassy area behind the gazebo was also really beautiful for taking pictures after the ceremony. We took most of our pictures there, and just went with our wedding party to Naga-waukee Park afterwards to finish taking pictures. The only issue was that there was a hornet nest inside the gazebo, which we found while we were taking pictures. I informed Country Springs about this, so hopefully it will be resolved for future brides. Overall, I would most definitely recommend this location!
This was a great place to hold our wedding ceremony. The price was reasonable and Kimberlie, the person we worked with, Read more...
This was a great place to hold our wedding ceremony. The price was reasonable and Kimberlie, the person we worked with, was very responsive and easy to work with. The gazebo was beautiful, and it turned out to be extremely beautiful after we decorated. The grassy area behind the gazebo was also really beautiful for taking pictures after the ceremony. We took most of our pictures there, and just went with our wedding party to Naga-waukee Park afterwards to finish taking pictures. The only issue was that there was a hornet nest inside the gazebo, which we found while we were taking pictures. I informed Country Springs about this, so hopefully it will be resolved for future brides. Overall, I would most definitely recommend this location! Read less
Services Used: Wedding Venue
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Maggie
Wedding:
10/8/2011
4.5/5.0
Wedding Coordinator was wonderful to work with and was always available for questions. The waitstaff was great with my wedding guests and making sure everything went smoothly. Had some issues with my guests not getting charged the correct room rates and had to follow-up numerous times to get it resolved.
Wedding Coordinator was wonderful to work with and was always available for questions. The waitstaff was great with my Read more...
Wedding Coordinator was wonderful to work with and was always available for questions. The waitstaff was great with my wedding guests and making sure everything went smoothly. Had some issues with my guests not getting charged the correct room rates and had to follow-up numerous times to get it resolved. Read less
Services Used: Wedding Venue
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Lisa
Wedding:
11/3/2012
4.4/5.0
Very professional, organized and great food for a buffet!
Very professional, organized and great food for a buffet!
Very professional, organized and great food for a buffet! Read less
Services Used: Wedding Venue
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strachotam
Wedding:
6/14/2008
4.4/5.0
Everything turned out beautiful! Country Springs took care of everything so I didn't have to worry!
Everything turned out beautiful! Country Springs took care of everything so I didn't have to worry!
Everything turned out beautiful! Country Springs took care of everything so I didn't have to worry! Read less
Services Used: Wedding Venue
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Danielle_Eric
Wedding:
5/26/2006
4.4/5.0
My husband and I had both our wedding ceremony (in the gazebo) and our reception at the Country Springs Grand Ballroom. The experience was everything we imagined, the service was awesome, food was great, and everyone complimented how wonderful everything turned out. We were able to rent our linen through them as well (BBJ Linen) and it looked wonderful. Prices are pretty much average for any banquet hall in the area, and was well worth the money. The gazebo was beautiful after we did some decorating. One thing we were disappointed with was the room we booked that night. There was a confusion at the front desk, and supposedly they told another group of people that our room was their room..they were swiping their card and banging on the door numerous times through the night..remind you, this was our first night together after our wedding!! Nothing was done about it, they told the people it was a mistake, but nothing was done for us (at least a 10% discount or something??!!) Besides that small factor, everything was great!
My husband and I had both our wedding ceremony (in the gazebo) and our reception at the Country Springs Grand Ballroom. Read more...
My husband and I had both our wedding ceremony (in the gazebo) and our reception at the Country Springs Grand Ballroom. The experience was everything we imagined, the service was awesome, food was great, and everyone complimented how wonderful everything turned out. We were able to rent our linen through them as well (BBJ Linen) and it looked wonderful. Prices are pretty much average for any banquet hall in the area, and was well worth the money. The gazebo was beautiful after we did some decorating. One thing we were disappointed with was the room we booked that night. There was a confusion at the front desk, and supposedly they told another group of people that our room was their room..they were swiping their card and banging on the door numerous times through the night..remind you, this was our first night together after our wedding!! Nothing was done about it, they told the people it was a mistake, but nothing was done for us (at least a 10% discount or something??!!) Besides that small factor, everything was great! Read less
Services Used: Catering, Rentals & Photobooths, Wedding Venue
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Dan
Wedding:
6/7/2014
4.3/5.0
The gazebo set up for our wedding ceremony was beautiful.
The pavilion that we had our reception in was also perfect.
My only complaint was that it was too warm in the pavilion and that after they served our wedding cake and put out the leftover pieces they didn't put out any forks.
The gazebo set up for our wedding ceremony was beautiful.
The pavilion that we had our reception in was also Read more...
The gazebo set up for our wedding ceremony was beautiful.
The pavilion that we had our reception in was also perfect.
My only complaint was that it was too warm in the pavilion and that after they served our wedding cake and put out the leftover pieces they didn't put out any forks. Read less
Services Used: Wedding Venue
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Stefanie
Wedding:
11/17/2012
4.3/5.0
The staff at the Country Springs Hotel was very efficient and had the room set up in exactly the way I had requested. We received many complements from our guests that the food was delicious. We were so happy that we were able to hold a nice wedding without going bankrupt!
The staff at the Country Springs Hotel was very efficient and had the room set up in exactly the way I had requested. We Read more...
The staff at the Country Springs Hotel was very efficient and had the room set up in exactly the way I had requested. We received many complements from our guests that the food was delicious. We were so happy that we were able to hold a nice wedding without going bankrupt! Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
11/10/2012
4.2/5.0
Country Springs Hotel was a beautiful location and they had good service. Guests commented that the food was good. I felt comforted by the fact that in the event of rain there were indoor locations for picture taking.
Country Springs Hotel was a beautiful location and they had good service. Guests commented that the food was good. I felt Read more...
Country Springs Hotel was a beautiful location and they had good service. Guests commented that the food was good. I felt comforted by the fact that in the event of rain there were indoor locations for picture taking. Read less
Services Used: Wedding Venue
Country Springs Hotel responded with the following comments:

Michelle & Greg, It was so great working with the two of you! I'm so glad that your special day was memorable & that all went well! I wish you both a long & happy future together filled with lots of joy & happiness!
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Anonymous
Wedding:
2+ years ago
4.2/5.0
It is a great venue, would have another event there again.
It is a great venue, would have another event there again.
It is a great venue, would have another event there again. Read less
Services Used: Wedding Venue
Country Springs Hotel responded with the following comments:

Thank you.
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Amanda
Wedding:
8/24/2007
4.1/5.0
It took a few drafts of our agreement before our Sales Rep finally got it right, but on our Wedding Day everything was exactly the way I wanted it. I was very disappointed with our taste testing. The do a group taste testing with everyone for the next six months and they only provide some of the menu options. Unfortunately none of our top choices were available for us to try so I had to plan my menu blind. Everything turned out pretty well though. Also, we had our Ceremony inside in the Grand Ballroom and the lighting was weird, all of my pictures and video turned out with a yellow tint to them.
It took a few drafts of our agreement before our Sales Rep finally got it right, but on our Wedding Day everything was Read more...
It took a few drafts of our agreement before our Sales Rep finally got it right, but on our Wedding Day everything was exactly the way I wanted it. I was very disappointed with our taste testing. The do a group taste testing with everyone for the next six months and they only provide some of the menu options. Unfortunately none of our top choices were available for us to try so I had to plan my menu blind. Everything turned out pretty well though. Also, we had our Ceremony inside in the Grand Ballroom and the lighting was weird, all of my pictures and video turned out with a yellow tint to them. Read less
Services Used: Wedding Venue
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Stefanie
Wedding:
5/29/2005
4.0/5.0
Food was exceptional, and all served hot -- I had many compliments on the food. The staff was very understanding and helpful. Having a hotel attached to the reception site was a huge plus for our guests, and the water park was an added bonus.
Food was exceptional, and all served hot -- I had many compliments on the food. The staff was very understanding and Read more...
Food was exceptional, and all served hot -- I had many compliments on the food. The staff was very understanding and helpful. Having a hotel attached to the reception site was a huge plus for our guests, and the water park was an added bonus. Read less
Services Used: Catering, Wedding Venue
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Monique
Wedding:
9/27/2008
3.5/5.0
We were very specific that our wedding color was red so we booked the Somerset room for that reason. When I showed up the table cloths were all set in white. I asked if they could change them and instead, they just threw the table cloths on the table, still folded and left the room thus leaving me, the bride to remake all the tables. Afterward, I put my dress on for a quick rehearsal since the ceremony was starting in a little less than an hour. I came back into the room to find them setting up for the dinner. We were VERY specific that only the wedding party and family were to attend the dinner after the ceremony and that we didn't want the guests who were not invited to the dinner to know about in order to avoid offending them. I had to take the dishes off the table myself which in turn caused me to end up walking down the aisle without any makeup on or my hair being done. It was a mess! We were not informed that the food we had ordered at the reception could not be taken home so after paying hundreds of dollars for food that was untouched due to people being too busy dancing and socializing, we had to leave it all there. The reception ended at eleven and our left over cake had been stored in the back. It wasn't until one in the morning that someone was able to come and give us the cake....

Although, it was a mess, the servers who served the dinner and who served at the open bar were wonderful. The room itself was gorgeous and moderately priced. In the end, I believe that most of the fault was the planner that worked for the hotel, not the hotel itself.
We were very specific that our wedding color was red so we booked the Somerset room for that reason. When I showed up the Read more...
We were very specific that our wedding color was red so we booked the Somerset room for that reason. When I showed up the table cloths were all set in white. I asked if they could change them and instead, they just threw the table cloths on the table, still folded and left the room thus leaving me, the bride to remake all the tables. Afterward, I put my dress on for a quick rehearsal since the ceremony was starting in a little less than an hour. I came back into the room to find them setting up for the dinner. We were VERY specific that only the wedding party and family were to attend the dinner after the ceremony and that we didn't want the guests who were not invited to the dinner to know about in order to avoid offending them. I had to take the dishes off the table myself which in turn caused me to end up walking down the aisle without any makeup on or my hair being done. It was a mess! We were not informed that the food we had ordered at the reception could not be taken home so after paying hundreds of dollars for food that was untouched due to people being too busy dancing and socializing, we had to leave it all there. The reception ended at eleven and our left over cake had been stored in the back. It wasn't until one in the morning that someone was able to come and give us the cake....

Although, it was a mess, the servers who served the dinner and who served at the open bar were wonderful. The room itself was gorgeous and moderately priced. In the end, I believe that most of the fault was the planner that worked for the hotel, not the hotel itself. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
1+ year ago
3.4/5.0
Overall, Country Springs was a beautiful venue for a reasonable price. We did run into issues with our wedding coordinator being fired 6 weeks before the wedding and not being notified about it, and having a replacement coordinator who took 2 weeks to respond to any of my questions. Besides that, the food was amazing and the gazebo was a great place to have the ceremony.
Overall, Country Springs was a beautiful venue for a reasonable price. We did run into issues with our wedding coordinator Read more...
Overall, Country Springs was a beautiful venue for a reasonable price. We did run into issues with our wedding coordinator being fired 6 weeks before the wedding and not being notified about it, and having a replacement coordinator who took 2 weeks to respond to any of my questions. Besides that, the food was amazing and the gazebo was a great place to have the ceremony. Read less
Services Used: Wedding Venue
Country Springs Hotel responded with the following comments:

Thank you for your feedback. Changes in staff are not easy; we are pleased your wedding day went well and the food was amazing.
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Michelle & Gabe
Wedding:
7/11/2008
3.4/5.0
The Country Springs was the perfect location for doing the ceremony and reception in one location.
The service was so so. I felt like they would not budge on much.(no dealing) The day of the wedding we worked with a diferrent group of people and they were great.
I stayed in one of the large suites and was truely dissappointed. The whirlpool was extremely dirty and even though my husband checked out of his room they still charged us another night and then said we lied. I work in Loss prevention so I am the last person to do something like that and was truely insulted when they wanted to check video and treated me so poorely. So not only was the room dirty and had to pay for a night in a room that no one was in.

The food was good and the staff was good. They were really slow at removing the tables for everyone to dance but they were nice enought to ask guest if they wanted seconds for those that did not show up for the dinner so we did not lose out on the price of those that did not show up.
The Country Springs was the perfect location for doing the ceremony and reception in one location.
The service was so Read more...
The Country Springs was the perfect location for doing the ceremony and reception in one location.
The service was so so. I felt like they would not budge on much.(no dealing) The day of the wedding we worked with a diferrent group of people and they were great.
I stayed in one of the large suites and was truely dissappointed. The whirlpool was extremely dirty and even though my husband checked out of his room they still charged us another night and then said we lied. I work in Loss prevention so I am the last person to do something like that and was truely insulted when they wanted to check video and treated me so poorely. So not only was the room dirty and had to pay for a night in a room that no one was in.

The food was good and the staff was good. They were really slow at removing the tables for everyone to dance but they were nice enought to ask guest if they wanted seconds for those that did not show up for the dinner so we did not lose out on the price of those that did not show up. Read less
Services Used: Wedding Venue
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Wendy
Wedding:
6/16/2012
3.3/5.0
I know it is for insurance reasons but when you have to throw away food that no one has touched that is a bit much. After talking to other people that work with food they say that there are things that could of been done different.
I know it is for insurance reasons but when you have to throw away food that no one has touched that is a bit much. After Read more...
I know it is for insurance reasons but when you have to throw away food that no one has touched that is a bit much. After talking to other people that work with food they say that there are things that could of been done different. Read less
Services Used: Wedding Venue
Country Springs Hotel responded with the following comments:

Country Springs Hotel is responsible for the quality and freshness of all food served and to ensure safety we do not allow any remaining food to be removed from the premises (you are able to take any remaining wedding cake home). Wendy, thank you for taking time to review us on Wedding Wire.
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Lisa
Wedding:
12/31/2005
3.2/5.0
The venue is gorgeous and the food is outstanding! I thought it was in poor taste, however, that they raised the prices of food by $2.00 per plate after we had signed a contract. They also don't give the bride and groom and free room, even though we spent thousands of dollars there. They say that they give free cake cutting instead, but there isn't any option! I have worked in three different hotels and they ALL provided the bride and groom with free cake cutting AND a free room! Besides these issues, everything turned out perfectly. You will definitely be pleased with the outcome if you book your reception here!
The venue is gorgeous and the food is outstanding! I thought it was in poor taste, however, that they raised the prices of Read more...
The venue is gorgeous and the food is outstanding! I thought it was in poor taste, however, that they raised the prices of food by $2.00 per plate after we had signed a contract. They also don't give the bride and groom and free room, even though we spent thousands of dollars there. They say that they give free cake cutting instead, but there isn't any option! I have worked in three different hotels and they ALL provided the bride and groom with free cake cutting AND a free room! Besides these issues, everything turned out perfectly. You will definitely be pleased with the outcome if you book your reception here! Read less
Services Used: Catering, Wedding Venue
Bg21
Dean's bride
Wedding:
6/19/2009
2.8/5.0
Bad stuff first:
Kimberlie had my mom tears on my wedding day! It flooded the night before and the ground was bit soggy. I still wanted it outside and it was not raining-the sky was blue and it didn't rain again until 5pm (my ceremony was at 2pm). Kimberlie kept insisting that there is "a 92% chance of rain at 2pm according to weather-bug." The national weather service said that it would not rain again until late afternoon. I soon found out that they had already set-up the chairs inside and had my dj set up inside too. My mom kept insisting that it be outside since she knew that I wanted it outside unless there was rain falling from the sky. Kimberlie continued to argue with my mom until she was in tears! She finally relented and said we could have it outside, but no chairs since they would sink into the ground. WTH!! Now I had to get my mother-in-law involved. She and groomsmen had the staff set up on the cement a bit further back from the gazebo. Such a headache for no reason!! She just didn't want to make the crew set up again, when they should have waited for my final decision in the first place.

Good stuff:
The food was awesome! The catering people were so wonderful the banquet manager checked in with me twice to make sure everything was going well and the servers were great! The bartenders were wonderful and everything else went very smooth. They set some stuff up for us and the set up of the reception hall was perfect! Overall the day turned out wonderful thanks to the catering staff!!!!
Kimberlie was actually pretty good up until the day of. She helped with some vendor recommendations and was generally pretty patient when my numbers were not coming out right.

I would recommend Country Springs to another bride, but maybe ask to work with Becky instead.
Bad stuff first:
Kimberlie had my mom tears on my wedding day! It flooded the night before and the ground was bit Read more...
Bad stuff first:
Kimberlie had my mom tears on my wedding day! It flooded the night before and the ground was bit soggy. I still wanted it outside and it was not raining-the sky was blue and it didn't rain again until 5pm (my ceremony was at 2pm). Kimberlie kept insisting that there is "a 92% chance of rain at 2pm according to weather-bug." The national weather service said that it would not rain again until late afternoon. I soon found out that they had already set-up the chairs inside and had my dj set up inside too. My mom kept insisting that it be outside since she knew that I wanted it outside unless there was rain falling from the sky. Kimberlie continued to argue with my mom until she was in tears! She finally relented and said we could have it outside, but no chairs since they would sink into the ground. WTH!! Now I had to get my mother-in-law involved. She and groomsmen had the staff set up on the cement a bit further back from the gazebo. Such a headache for no reason!! She just didn't want to make the crew set up again, when they should have waited for my final decision in the first place.

Good stuff:
The food was awesome! The catering people were so wonderful the banquet manager checked in with me twice to make sure everything was going well and the servers were great! The bartenders were wonderful and everything else went very smooth. They set some stuff up for us and the set up of the reception hall was perfect! Overall the day turned out wonderful thanks to the catering staff!!!!
Kimberlie was actually pretty good up until the day of. She helped with some vendor recommendations and was generally pretty patient when my numbers were not coming out right.

I would recommend Country Springs to another bride, but maybe ask to work with Becky instead. Read less
Services Used: Wedding Venue
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Melissa
Wedding:
7/11/2009
1.1/5.0
Many issue with coordinator. We had to push to get room arranged the way we wanted it. Room wasn't set up on time and many items weren't returned. We also received call at ceremony time because staff couldn't figure out the simple things like place cards and tables.
Many issue with coordinator. We had to push to get room arranged the way we wanted it. Room wasn't set up on time and many Read more...
Many issue with coordinator. We had to push to get room arranged the way we wanted it. Room wasn't set up on time and many items weren't returned. We also received call at ceremony time because staff couldn't figure out the simple things like place cards and tables. Read less
Services Used: Catering, Wedding Venue
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Breezie
Wedding:
10/1/2013
0.7/5.0
Have been a wedding vendor for many years, and used to enjoy working weddings at this location. Recently attended a very close friends wedding and was appalled at how far downhill this place has gone! It felt like I was in a wedding mill. There were 3 weddings all sharing a central bar area and guests from the other weddings kept coming over to my friends open bar for free drinks. And everything felt so rush rush rush! It seems like country springs has gotten greedy and is overbooking, which is a real shame. The food was sub-par, which was disappointing as it used to be one of the better venues on that end. The staff was fairly friendly, but I know that my friend had horrible service from their coordinator. About all I can praise is the decor, but my friend paid a LOT to have that done and used some outside services for that.

All in all, if you want to feel special and not like just one of many brides in a small space, stay far far away from booking this place!!
Have been a wedding vendor for many years, and used to enjoy working weddings at this location. Recently attended a very Read more...
Have been a wedding vendor for many years, and used to enjoy working weddings at this location. Recently attended a very close friends wedding and was appalled at how far downhill this place has gone! It felt like I was in a wedding mill. There were 3 weddings all sharing a central bar area and guests from the other weddings kept coming over to my friends open bar for free drinks. And everything felt so rush rush rush! It seems like country springs has gotten greedy and is overbooking, which is a real shame. The food was sub-par, which was disappointing as it used to be one of the better venues on that end. The staff was fairly friendly, but I know that my friend had horrible service from their coordinator. About all I can praise is the decor, but my friend paid a LOT to have that done and used some outside services for that.

All in all, if you want to feel special and not like just one of many brides in a small space, stay far far away from booking this place!! Read less
Services Used: Wedding Venue

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