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Courtyard by Marriott Isla Verde Beach Resort

Carolina , PR

LOCATION

Carolina, PR US 00979

PHONE

787-253-2304
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Unique Services

REVIEWS

4.3
out of 5.0
4.5/5.0
4.0/5.0
4.5/5.0
4.2/5.0
4.2/5.0
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Lindsay
Wedding:
3/2/2013
3.1/5.0
The Marriott ultimately did a good job with our wedding--the ceremony and reception sites looked great, the staff was friendly, and the food was good. Our biggest complaint was that communication was very slow. At times a couple of weeks even in the month prior to our wedding. This may be partly due to staffing changes (we started with Michelle Cotto, but she left part way through) and might be resolved in the future. Other frustrations included us paying for an open bar and later having guests tell us that the bartenders told them it was a cash bar and slow food and champagne service. Guests enjoyed themselves though!
Services Used: Wedding Venue
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Rae
Wedding:
10/13/2012
5.0/5.0
What a beautiful venue for our ceremony and reception! Michelle was so responsive and helpful throughout the entire planning process. "Island time" is just a phrase here because all of my e-mails and phone calls were returned very promptly. The service was so friendly and wonderful by the entire resort staff, including the banquet staff. We chose the Puerto Rican wedding package and the food was delish. All of our guests said this was the best food they have ever had at a wedding--and many of them, including my husband, are not adventurous eaters! Such a great value for a bride on a budget! Willing to work within my budget and with a smile!
Services Used: Unique Services
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Angela
Wedding:
6/21/2012
5.0/5.0
I worked very closely with Michelle Cotto in the planning of my wedding at the Courtyard Marriott and she was a pleasure to work with. Between her and everyone else I hired to help with the wedding planning, everything went very well on the day of the wedding and everything turned out beautifully. The cost for the facility was very reasonable and included a 4 hour open bar which my guests took full advantage of. They also gave me a free upgrade to a suite for the duration of my stay which was really nice. I did have a small issue with my final bill but the mistake was corrected very quickly. I enjoyed everything!
Services Used: Unique Services
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mara
Wedding:
10/9/2010
4.1/5.0
Courtyard Marriott Isla Verde was a perfect choice for our destination wedding accommodations. We are not rich by any means but this hotel was a good fit for our budget considering it was ocean front. It is very close to the airport which made it convenient for our guests. They have a great salsa bar which made our guests want to hang out in the lobby together. The pool area is great and 24 hours. Has a swim up bar that everyone loved...closes early though. There is a decent sized casino for the gamblers. Great ice cream bar called Bananas and has snacks for the late night. Good location and walking distance to many restaurants. In our opinion it has one of the nicest beaches in San Juan and it feels somewhat private since it's the last hotel on the strip.

We had our rehearsal bbq there and it worked out nicely because afterward we just hung out at the hotel bar, Picante.

Breakfast isn't included and is pretty pricey and they get you on a resort fee/tax but other than that the staff we encountered were great and we will definitely go back!
Services Used: Unique Services
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