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Creative Cakes at the Briarhurst (formerly Creative Cakes by Carol)

Manitou Springs , CO
CONTACT US
CONTACT US

LOCATION

404 Manitou Ave
Manitou Springs, CO 80829 US (map)

PHONE

719-685-1864

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.
Wedding Cake

INFO FOR WEDDING CAKE

What types of desserts do you provide?
Groom's Cake
What services do you provide?
Consultations, Delivery, Setup
What dietary needs can you accommodate?
Gluten Free
Are you licensed by the state health department?
Yes

REVIEWS

4.8
out of 5.0
4.8/5.0
4.8/5.0
4.8/5.0
4.8/5.0
4.8/5.0
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Brady & Crystalyn
Wedding:
9/25/2010
4.7/5.0
Carol did a fabulous job making our wedding cakes! We had a groom's cake that was phenomenal. She is all about what the customer wants and she will make it happen! Thank you, Carol!
-Brady &Crystalyn Johnson
Carol did a fabulous job making our wedding cakes! We had a groom's cake that was phenomenal. She is all about what the Read more...
Carol did a fabulous job making our wedding cakes! We had a groom's cake that was phenomenal. She is all about what the customer wants and she will make it happen! Thank you, Carol!
-Brady &Crystalyn Johnson Read less
Services Used: Wedding Cake
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klynshoe
Wedding:
7/24/2010
3.8/5.0
First off, my family and I probably went to 7 different cake tastings and by far Carol's are the best tasting. However you must know that she uses whipped cream as frosting if you don't ask for buttercream (we did). We are a buttercream family and her buttercream was delicious... probably the best cakes I've ever had in my life!! For about $300 + $65 delivery fee I got seven single layer 8" cakes that were the centerpieces on each table (all different flavors) plus one two-tier, two-layer cake (6x8). We requested that each cake have pretty basic, but different designs on each with different colors and they turned out perfect. Trying to communicate out of state was definitely difficult, and Carol was not very responsive to (and misunderstood) email communications. However when I got up there a few days before the wedding I sat down with her in person to go over the finer details and everything was much more clear. There was also an issue where one of her employees gave us a very low quote (as you can see) so I could tell she was not thrilled that she had to make 8 cakes for only $300. Considering everything though, I would definitely use her again because she had the best looking and best tasting cakes I've ever had.
First off, my family and I probably went to 7 different cake tastings and by far Carol's are the best tasting. However you Read more...
First off, my family and I probably went to 7 different cake tastings and by far Carol's are the best tasting. However you must know that she uses whipped cream as frosting if you don't ask for buttercream (we did). We are a buttercream family and her buttercream was delicious... probably the best cakes I've ever had in my life!! For about $300 + $65 delivery fee I got seven single layer 8" cakes that were the centerpieces on each table (all different flavors) plus one two-tier, two-layer cake (6x8). We requested that each cake have pretty basic, but different designs on each with different colors and they turned out perfect. Trying to communicate out of state was definitely difficult, and Carol was not very responsive to (and misunderstood) email communications. However when I got up there a few days before the wedding I sat down with her in person to go over the finer details and everything was much more clear. There was also an issue where one of her employees gave us a very low quote (as you can see) so I could tell she was not thrilled that she had to make 8 cakes for only $300. Considering everything though, I would definitely use her again because she had the best looking and best tasting cakes I've ever had. Read less
Services Used: Wedding Cake
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Dottie
Wedding:
7/24/2010
5.0/5.0
They were INCREDIBLE!!!! The cake turned out perfectly. I couldn't have been more pleased with what they did with the cake. At the last minute, I brought in two items to be placed on the cake and they did it with no problem and made the items fit in perfectly.
I also had Creative Cakes by Carol do the Groom's Cake. My husband flies Blackhawk helicopters and they made a helicopter for him. I sent Carol some pictures of the Blackhawks and my husband was so impressed with just how close they got to the Blackhawk. The only problem was they had him hanging out the wrong side of the Helicopter, but that was my fault not theirs. They did an absolutely incredible job! The Groom's Cake was the hit of the reception especially with all the other military men who were at the wedding.
Thanks Carol! Highly recommended for any wedding!
They were INCREDIBLE!!!! The cake turned out perfectly. I couldn't have been more pleased with what they did with the Read more...
They were INCREDIBLE!!!! The cake turned out perfectly. I couldn't have been more pleased with what they did with the cake. At the last minute, I brought in two items to be placed on the cake and they did it with no problem and made the items fit in perfectly.
I also had Creative Cakes by Carol do the Groom's Cake. My husband flies Blackhawk helicopters and they made a helicopter for him. I sent Carol some pictures of the Blackhawks and my husband was so impressed with just how close they got to the Blackhawk. The only problem was they had him hanging out the wrong side of the Helicopter, but that was my fault not theirs. They did an absolutely incredible job! The Groom's Cake was the hit of the reception especially with all the other military men who were at the wedding.
Thanks Carol! Highly recommended for any wedding! Read less
Services Used: Wedding Cake
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cassie
Wedding:
5/29/2010
5.0/5.0
Carol brought out fresh samples of cake for the kids and I to taste. We ended up on a sugar rush that day but the kids enjoyed her friendly, fun nature. She made the price affordeable and she also personally designed my cake. She never made a cake like ours before so she commented on how excited she was to get started on it.
Carol brought out fresh samples of cake for the kids and I to taste. We ended up on a sugar rush that day but the kids Read more...
Carol brought out fresh samples of cake for the kids and I to taste. We ended up on a sugar rush that day but the kids enjoyed her friendly, fun nature. She made the price affordeable and she also personally designed my cake. She never made a cake like ours before so she commented on how excited she was to get started on it. Read less
Services Used: Wedding Cake
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mary
Wedding:
2/6/2010
4.9/5.0
Creative Cakes was WONDERFUL!! I brought in a design and Carol worked with it, and it turned out exactly how I envisioned! Not only was it beautiful, but it tasted amazing! She was so kind and one of those people who was a joy to get to know. I would recommend the Creative Cakes to anyone!!
Creative Cakes was WONDERFUL!! I brought in a design and Carol worked with it, and it turned out exactly how I envisioned! Read more...
Creative Cakes was WONDERFUL!! I brought in a design and Carol worked with it, and it turned out exactly how I envisioned! Not only was it beautiful, but it tasted amazing! She was so kind and one of those people who was a joy to get to know. I would recommend the Creative Cakes to anyone!! Read less
Services Used: Wedding Cake
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sdchrgrschick
Wedding:
10/10/2009
4.9/5.0
carol was fabulous! so much fun to work with and very accomodating. we enjoyed meeting with her and LOVED her cake flavors. the cake was moist and yummy! highly recommend!
carol was fabulous! so much fun to work with and very accomodating. we enjoyed meeting with her and LOVED her cake Read more...
carol was fabulous! so much fun to work with and very accomodating. we enjoyed meeting with her and LOVED her cake flavors. the cake was moist and yummy! highly recommend! Read less
Services Used: Wedding Cake
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Tiffany
Wedding:
9/11/2009
5.0/5.0
Carol provided our wedding with the best cake I have ever tasted. In fact, it was so good, we had none left but the top tier for us! her customer service and flexibility was unmatched. She worked with us on our price, making it fit our budget splendidly. We had a three tier cake with a fudgey chocolate on the bottom, a strawberry filled middle, and a carrot on top. People were going back for seconds! She was so accomodating and puts such love into her cakes. By far the best money we spent on our wedding. The Granillo's will never forget her!
Carol provided our wedding with the best cake I have ever tasted. In fact, it was so good, we had none left but the top Read more...
Carol provided our wedding with the best cake I have ever tasted. In fact, it was so good, we had none left but the top tier for us! her customer service and flexibility was unmatched. She worked with us on our price, making it fit our budget splendidly. We had a three tier cake with a fudgey chocolate on the bottom, a strawberry filled middle, and a carrot on top. People were going back for seconds! She was so accomodating and puts such love into her cakes. By far the best money we spent on our wedding. The Granillo's will never forget her! Read less
Services Used: Wedding Cake
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Holly
Wedding:
8/21/2009
5.0/5.0
Carol is fantastic! The cake was delicious and beautiful and exactly what we asked for. We had a ton leftover since we had far fewer guests attend than we originally planned and she gave us extra boxes to take it home in for no extra charge! We had a sheet cake in the back to supplement the fancy cake which was a HUGE cost saver! Carol is fun to work with and great at responding to e-mails in a timely manner. I will definitely refer friends to her for cakes for any occasion! Thank you so much, Carol!
Carol is fantastic! The cake was delicious and beautiful and exactly what we asked for. We had a ton leftover since we had Read more...
Carol is fantastic! The cake was delicious and beautiful and exactly what we asked for. We had a ton leftover since we had far fewer guests attend than we originally planned and she gave us extra boxes to take it home in for no extra charge! We had a sheet cake in the back to supplement the fancy cake which was a HUGE cost saver! Carol is fun to work with and great at responding to e-mails in a timely manner. I will definitely refer friends to her for cakes for any occasion! Thank you so much, Carol! Read less
Services Used: Wedding Cake
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thiemester85
Wedding:
6/14/2009
5.0/5.0
Carol was amazing! We bought our wedding and grooms cakes there. We were thrilled. They were delicious and beautiful
Carol was amazing! We bought our wedding and grooms cakes there. We were thrilled. They were delicious and beautiful
Carol was amazing! We bought our wedding and grooms cakes there. We were thrilled. They were delicious and beautiful Read less
Services Used: Wedding Cake
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Holly
Wedding:
4/4/2009
1.0/5.0
Carol did a good job with our wedding and promised to give us a new cake for our 1 year anniversary. We called and made arrangements to pick up the cake on the Saturday before our anniversary. They did not mention what time to pick it up so we got to the store at 3pm. It turned out that they were only open from 10am to noon. My husband then went down to the store on Thursday after not hearing anything from them. Carol then told my husband that the cake was thrown away on Monday. She told him that he should have picked it up then. My husband said that we were there to pick up the cake on Saturday but we did not know the hours of operation and arrived late. Carol then argued with my husband stating that someone told him the hours of operation and it was his fault that the cake was thrown away. Carol continued to yell at my husband while my husband remained calm. My husband then stated that we would inform people of her lack of customer service. To this she replied by calling my husband an "A**hole" . Beware of doing business with Carol especially after she has your money.
Carol did a good job with our wedding and promised to give us a new cake for our 1 year anniversary. We called and made Read more...
Carol did a good job with our wedding and promised to give us a new cake for our 1 year anniversary. We called and made arrangements to pick up the cake on the Saturday before our anniversary. They did not mention what time to pick it up so we got to the store at 3pm. It turned out that they were only open from 10am to noon. My husband then went down to the store on Thursday after not hearing anything from them. Carol then told my husband that the cake was thrown away on Monday. She told him that he should have picked it up then. My husband said that we were there to pick up the cake on Saturday but we did not know the hours of operation and arrived late. Carol then argued with my husband stating that someone told him the hours of operation and it was his fault that the cake was thrown away. Carol continued to yell at my husband while my husband remained calm. My husband then stated that we would inform people of her lack of customer service. To this she replied by calling my husband an "A**hole" . Beware of doing business with Carol especially after she has your money. Read less
Services Used: Wedding Cake
Creative Cakes at the Briarhurst (formerly Creative Cakes by Carol) responded with the following comments:

In response to the upset groom who failed to pick up his one year anniversary cake. I witnessed his order and distinctly recall hearing my staff tell him we close at 12 on Saturdays, and to come between 10-2 to pick it up. It is a FREE cake! We threw it away Wednesday, a full 5 days after it was to be picked up, he came on Thursday. This gentleman was rude to my staff, and rude to me. I asked him why he did not call, and he said it was useless because we had closed. I informed him that had he called the number, he would have realized that he could contact me on my cell phone, as my number is on the business voicemail. I told him had he done this, I would have BROUGHT the cake to him. To wait 6 days without any effort to make contact, and then enter my shop, be loud, beligerant, and rude because HE failed to pick up his Free cake is unacceptable. As he was leaving, he said he was going to tell all his friends about my poor service, so that they do not purchase my cakes, to which I replied, If your friends are anything like you, I do not want their business. My only regret, indeed, is finalizing our conversation by calling him an A++++++. I have witnesses to this event, should there be any questions, feel free to call my shop. Signed, Carol

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404 Manitou Ave, Manitou Springs, CO 80829 See On Map
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