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Crowne Plaza San Diego Hanalei

San Diego , CA
CONTACT US
CONTACT US

LOCATION

2270 Hotel Circle North
San Diego, CA US 92108 (map)

PHONE

619-819-7209

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

You have been dreaming of your perfect wedding all your life & we have the perfect place for your dream wedding… With our romantic tropical oasis, lush palms & cascading waterfalls the... Read more
You have been dreaming of your perfect wedding all your life & we have the perfect place for your dream wedding… With our romantic tropical oasis, lush palms & cascading waterfalls the Crowne Plaza San Diego is the perfect venue for your wedding! Start your special day by saying “I Do” in our enchanting waterfall East Atrium, our intimate West Atrium bridge or our lush & graceful Hanalei Courtyard. Choose from one of our elegant ballrooms for dinner & dancing while ending the evening with a late night snack. Your wedding day at the Crowne Plaza San Diego… …A DREAM COME TRUE!


WEDDING PACKAGE INCLUDES

Plated, Buffet or Action Station Style Menus

Chilled Champagne & Sparkling Cider Toast

Professional Cake Cutting Service

Table Linens

Complimentary Bridal Suite

Special Room Rate Available to Guests

Discounted Parking

CEREMONY PACKAGE INCLUDES

Seating for Guests

Sound System with Speakers

Microphone

Optional Personalized Aisle Runner

Chilled Citrus Water Station

Tiki Torches for Sunset Ceremony

Rehearsal Day Before

PLATED ENTRÈES INCLUDE

Choice of Salad

Seasonal Accompaniments

Fresh Rolls with Butter

Freshly Brewed Kona Coffee

Hot Tea & Iced Tea

WEDDING UPGRADES

Chair Covers & Sashes

Floor Length Linens

Uplighting

Rehearsal Dinner

http://www.cp-sandiego.com/weddings Read less

PHOTOS

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INFO FOR WEDDING VENUE

When was your venue built?
1960
When was your venue last renovated?
2014
Describe your venue:
Hotel
Describe the style of your venue
Garden / Romantic, Tropical
What wedding services does your venue provide?
Bridal Shower, Ceremony, Engagement Party, Reception
What is the maximum capacity of your venue?
450
How many event spaces or rooms does your venue offer?
5
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
No
Does your venue offer an uncovered outdoor space?
Yes
Does your venue have on-site accommodations?
Yes
Number of guest rooms
404
Number of suites
12
What is the minimum rental fee for your venue?
2500
Bar Service
Offered in-house
Is bar service included in the minimum rental fee?
No
Beverage Service
Offered in-house
Is beverage service included in the minimum rental fee?
No
Catering
Offered in-house
Is catering included in the minimum rental fee?
Yes
What is the average catering price per person at your venue?
34
Event Coordination
Offered in-house
Is event coordination included in the minimum rental fee?
No
Event Rentals
Offered in-house
Are event rentals included in the minimum rental fee?
Yes
Lighting and Sound
Offered in-house
Are lighting and sound included in the minimum rental fee?
No
Linens
Offered in-house
Are linens included in the minimum rental fee?
Yes
Seating
Offered in-house
Is seating included in the minimum rental fee?
Yes
Shuttle / Transportation
Offered in-house
Is transportation included in the minimum rental fee?
No
Wedding Cake
Outside vendors welcome

INFO FOR REHEARSAL DINNER

When was your venue built?
1960
When was your venue last renovated?
2014
Describe your venue:
Hotel
Describe the style of your venue
Garden / Romantic, Tropical
What wedding services does your venue provide?
Bridal Shower, Ceremony, Engagement Party, Reception
How many event spaces or rooms does your venue offer?
5
Does your venue offer an indoor space?
Yes
Does your venue offer a covered outdoor space?
No
Does your venue offer an uncovered outdoor space?
Yes
Does your venue have on-site accommodations?
Yes
Number of guest rooms
404
Number of suites
12
What is the minimum rental fee for your venue?
2500
Bar Service
Offered in-house
Is bar service included in the minimum rental fee?
No
Beverage Service
Offered in-house
Is beverage service included in the minimum rental fee?
No
Catering
Offered in-house
Is catering included in the minimum rental fee?
Yes
What is the average catering price per person at your venue?
34
Event Coordination
Offered in-house
Is event coordination included in the minimum rental fee?
No
Event Rentals
Offered in-house
Are event rentals included in the minimum rental fee?
Yes
Lighting and Sound
Offered in-house
Are lighting and sound included in the minimum rental fee?
No
Linens
Offered in-house
Are linens included in the minimum rental fee?
Yes
Seating
Offered in-house
Is seating included in the minimum rental fee?
Yes
Shuttle / Transportation
Offered in-house
Is transportation included in the minimum rental fee?
No
Wedding Cake
Outside vendors welcome

REVIEWS

4.9
out of 5.0
4.8/5.0
4.9/5.0
4.9/5.0
4.9/5.0
4.8/5.0
Sort by
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Tracie
Wedding:
8/23/2014
5.0/5.0
We had our wedding here this past August and it was simply AMAZING! We had so many compliments from our guests regarding the food, service and decor. Everything went so smoothly. Cindy was so helpful, professional and accommodating. She really made the wedding planning process so easy and fun. We loved everything about our day!
We had our wedding here this past August and it was simply AMAZING! We had so many compliments from our guests regarding Read more...
We had our wedding here this past August and it was simply AMAZING! We had so many compliments from our guests regarding the food, service and decor. Everything went so smoothly. Cindy was so helpful, professional and accommodating. She really made the wedding planning process so easy and fun. We loved everything about our day! Read less
Services Used: Wedding Venue
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Iris
Wedding:
6/28/2014
5.0/5.0
Loved everything about our wedding. Cindy made it that much more special with her helping us out all the way through. Enjoyed her as well.
Loved everything about our wedding. Cindy made it that much more special with her helping us out all the way through. Read more...
Loved everything about our wedding. Cindy made it that much more special with her helping us out all the way through. Enjoyed her as well. Read less
Services Used: Wedding Venue
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Pepper and Susan
Wedding:
6/21/2014
5.0/5.0
Great venue! Loved having everything in one location. We had endless compliments on the food!! The staff were professional and friendly. I would highly recommend this venue. Our catering director, Cindy Nelsen, was extremely helpful and accessible. She helped our day run smoothly.
Great venue! Loved having everything in one location. We had endless compliments on the food!! The staff were professional Read more...
Great venue! Loved having everything in one location. We had endless compliments on the food!! The staff were professional and friendly. I would highly recommend this venue. Our catering director, Cindy Nelsen, was extremely helpful and accessible. She helped our day run smoothly. Read less
Services Used: Catering, Wedding Planning, Wedding Venue
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Tim & Arlea
Wedding:
4/12/2014
5.0/5.0
Cindy you were absolutely wonderful and patient and had great communication. The staff at the reception were AWSOME , prompt and friendly. Everything was so wonderful and all my guest raved on what a beautiful wedding it was!!
Thank you Cindy & Staff for being there every step of the way and making our day everything we wanted!!!
Cindy you were absolutely wonderful and patient and had great communication. The staff at the reception were AWSOME , Read more...
Cindy you were absolutely wonderful and patient and had great communication. The staff at the reception were AWSOME , prompt and friendly. Everything was so wonderful and all my guest raved on what a beautiful wedding it was!!
Thank you Cindy & Staff for being there every step of the way and making our day everything we wanted!!! Read less
Services Used: Catering, Wedding Planning, Wedding Venue
Crowne Plaza San Diego Hanalei responded with the following comments:

Thank you for the kind and thoughtful review. We take pride in our service and are very happy when we hear what a great job we did! Wishing you both all the best!
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Amber
Wedding:
2/22/2014
5.0/5.0
We could not have been happier with having our wedding at Crowne Plaza. Our guests loved the food and one stop shop for ceremony, reception & rooms all in one area. Cindy was amazing to work with and ensured everything went smoothly and very responsive to all emails. She really was the glue to everything and helped with all my crazy bride stress throughout the whole process and day of. I love her!!!
We could not have been happier with having our wedding at Crowne Plaza. Our guests loved the food and one stop shop for Read more...
We could not have been happier with having our wedding at Crowne Plaza. Our guests loved the food and one stop shop for ceremony, reception & rooms all in one area. Cindy was amazing to work with and ensured everything went smoothly and very responsive to all emails. She really was the glue to everything and helped with all my crazy bride stress throughout the whole process and day of. I love her!!! Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
Recently Married
5.0/5.0
Thank you for recommending the following vendors: Sound Illusions, The Finer Points Event Management & Details, and Flowers by Lina! They were perfect and successfully executed our event!
Thank you for recommending the following vendors: Sound Illusions, The Finer Points Event Management & Details, and Read more...
Thank you for recommending the following vendors: Sound Illusions, The Finer Points Event Management & Details, and Flowers by Lina! They were perfect and successfully executed our event! Read less
Services Used: Wedding Venue
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Danielle
Wedding:
11/10/2013
5.0/5.0
My husband and I could not have been happier with our experience at the Crowne Plaza. We had our rehearsal brunch and wedding reception at the hotel. Our guests loved the hotel atmosphere and the could not stop complimenting us on the food selections. Cindy was a delight to work with and ensured everything went smoothly. We planned long distance from AZ and Cindy was very responsive to all emails and phone calls. Cindy was very accommodating to our needs, budget, and understanding our vision.
My husband and I could not have been happier with our experience at the Crowne Plaza. We had our rehearsal brunch and Read more...
My husband and I could not have been happier with our experience at the Crowne Plaza. We had our rehearsal brunch and wedding reception at the hotel. Our guests loved the hotel atmosphere and the could not stop complimenting us on the food selections. Cindy was a delight to work with and ensured everything went smoothly. We planned long distance from AZ and Cindy was very responsive to all emails and phone calls. Cindy was very accommodating to our needs, budget, and understanding our vision. Read less
Services Used: Wedding Venue
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Michelle
Wedding:
10/26/2013
5.0/5.0
I am very skeptical on writing reviews and most of the time I end up writing negative ones because of what I have experienced but this one would be different because I am writing a POSITIVE one!

Yes, everything on my wedding day was perfect because of Cindy and her department. My friend/wedding coordinator contacted Cindy about 6 months before my wedding and told her the details that we wanted--this and that (you know how sometimes some details are left out because it was discussed a long time ago) but, with Cindy she never forgot. She took down detailed notes made it happen and gave me what I want. I had a buffet wedding for over 100 guests. The food was awesome! it was well prepared by the banquet captain and he was there the entire time. One thing I can say is, they are very prompt on serving my guest drinks and making sure that my buffet table was always full of food. Cindy really helped us out on choosing our vendors. She didn't recommend them just because, she did because they were really the best on what they do. My DJ was the best! Linen, and cake. Thank you again CIndy!
I am very skeptical on writing reviews and most of the time I end up writing negative ones because of what I have Read more...
I am very skeptical on writing reviews and most of the time I end up writing negative ones because of what I have experienced but this one would be different because I am writing a POSITIVE one!

Yes, everything on my wedding day was perfect because of Cindy and her department. My friend/wedding coordinator contacted Cindy about 6 months before my wedding and told her the details that we wanted--this and that (you know how sometimes some details are left out because it was discussed a long time ago) but, with Cindy she never forgot. She took down detailed notes made it happen and gave me what I want. I had a buffet wedding for over 100 guests. The food was awesome! it was well prepared by the banquet captain and he was there the entire time. One thing I can say is, they are very prompt on serving my guest drinks and making sure that my buffet table was always full of food. Cindy really helped us out on choosing our vendors. She didn't recommend them just because, she did because they were really the best on what they do. My DJ was the best! Linen, and cake. Thank you again CIndy! Read less
Services Used: Wedding Venue
Crowne Plaza San Diego Hanalei responded with the following comments:

Michelle, we really appreciate you honest feedback. We take pride in making sure our clients and their guests are taken care of and they have the best experience possible. It makes me so happy to hear you had an amazing wedding as that tells us we are doing what we love to do!
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Brenda
Wedding:
10/19/2013
5.0/5.0
Working with Cindy Nelsen was fantastic. She made sure our special day was perfect. All the staff at the hotel were very friendly and nice.
Working with Cindy Nelsen was fantastic. She made sure our special day was perfect. All the staff at the hotel were very Read more...
Working with Cindy Nelsen was fantastic. She made sure our special day was perfect. All the staff at the hotel were very friendly and nice. Read less
Services Used: Wedding Venue
Crowne Plaza San Diego Hanalei responded with the following comments:

Thank you for the review Brenda! It was such a pleasure working with you and Eric. You looked so incredibly beautiful and happy on Saturday. I am so happy you hired Diana with Imagine Events because the transformation she did to the room was breathtaking.

Wishing you and Eric a lifetime of happiness and many blessings.

Kindest Regards,

Cindy
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Lori
Wedding:
10/19/2013
5.0/5.0
October 19th I had my daughter’s wedding and reception here at Crowne Plaza. It was a wonderful experience; the Catering Manager Cindy Nelson was such a pleasure to work with. Need to upgrade my sleeping room just days before the event so all the girls the day of the wedding would fit comfortably for makeup and hair, without hesitation Crowne Plaza made it happened. I would refer family, friends, including anyone that I was to come in contact with to use Crowne Plaza for their event. Very clear and the staff is very professional. Everyone at the wedding and the reception said just how wonderful everything was (food, bathrooms being very clean, venue very clean and the staff was very professional).
October 19th I had my daughter’s wedding and reception here at Crowne Plaza. It was a wonderful experience; the Catering Read more...
October 19th I had my daughter’s wedding and reception here at Crowne Plaza. It was a wonderful experience; the Catering Manager Cindy Nelson was such a pleasure to work with. Need to upgrade my sleeping room just days before the event so all the girls the day of the wedding would fit comfortably for makeup and hair, without hesitation Crowne Plaza made it happened. I would refer family, friends, including anyone that I was to come in contact with to use Crowne Plaza for their event. Very clear and the staff is very professional. Everyone at the wedding and the reception said just how wonderful everything was (food, bathrooms being very clean, venue very clean and the staff was very professional). Read less
Services Used: Wedding Venue
Crowne Plaza San Diego Hanalei responded with the following comments:

Thank you for the review. It is our goal to make each and every customer feel special and give them exceptional service. It was such a pleasure working with you and we look forward to doing business with you in the future.

Kindest Regards,

Cindy Nelsen
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Alma
Wedding:
10/5/2013
5.0/5.0
I loved my entire experience, from initial walk through, I knew I wanted to have my special day take place at the Crowne Plaza. Friendly staff and all around amazing service. Cindy Nelson is a wonderful person to work with, always chipper and smiling. Day of I was blown away with all the attention to detail. Ceremony and reception set up were perfect. Food was amazing, many great compliments from guest on taste and portion. Tropical gardens made for some amazing pictures. After hours, lounge downstairs was a great time for my guest to keep the party going. At the end of the day, all the hard work showed and the wedding of my dreams had come true, thank you!
I loved my entire experience, from initial walk through, I knew I wanted to have my special day take place at the Crowne Read more...
I loved my entire experience, from initial walk through, I knew I wanted to have my special day take place at the Crowne Plaza. Friendly staff and all around amazing service. Cindy Nelson is a wonderful person to work with, always chipper and smiling. Day of I was blown away with all the attention to detail. Ceremony and reception set up were perfect. Food was amazing, many great compliments from guest on taste and portion. Tropical gardens made for some amazing pictures. After hours, lounge downstairs was a great time for my guest to keep the party going. At the end of the day, all the hard work showed and the wedding of my dreams had come true, thank you! Read less
Services Used: Catering, Wedding Planning, Wedding Venue
Crowne Plaza San Diego Hanalei responded with the following comments:

Thank you for the kind words Alma! I am so happy that you and your guests had an amazing time. We love to hear from our clients that we are doing a great job! Thank you for letting us share your special day with you and Josue! Wishing you both all the best!
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Jeannette
Wedding:
9/20/2013
5.0/5.0
We recently had our wedding reception at the Crowne Plaza Hotel in San Diego and we are so glad we picked this location. The hotel looks great and has a very tropical theme. Cindy was so Amazing to work with. From the moment we called her and set up our first meeting she has been so professional and extremely helpful. We knew after viewing the location and trusting her experience that we would be in good hands. She was very responsive to our questions that we had and also was able to make the whole planning process for the reception a breeze. It was literally one of the things that we knew we didn't have to worry about. The hotel it self is very pretty and they offer a few different rooms to pick for receptions and they have other areas for ceremonies as well. For the food options, they offer several meal choices and they all taste good and the prices were reasonable. We were very happy with the food it was flavorful, tasty and hot. Our guests even told us they thought the food was very good. We had a Phenomenal Experience here and would highly recommend the Crowne Plaza for your event.
We recently had our wedding reception at the Crowne Plaza Hotel in San Diego and we are so glad we picked this location. Read more...
We recently had our wedding reception at the Crowne Plaza Hotel in San Diego and we are so glad we picked this location. The hotel looks great and has a very tropical theme. Cindy was so Amazing to work with. From the moment we called her and set up our first meeting she has been so professional and extremely helpful. We knew after viewing the location and trusting her experience that we would be in good hands. She was very responsive to our questions that we had and also was able to make the whole planning process for the reception a breeze. It was literally one of the things that we knew we didn't have to worry about. The hotel it self is very pretty and they offer a few different rooms to pick for receptions and they have other areas for ceremonies as well. For the food options, they offer several meal choices and they all taste good and the prices were reasonable. We were very happy with the food it was flavorful, tasty and hot. Our guests even told us they thought the food was very good. We had a Phenomenal Experience here and would highly recommend the Crowne Plaza for your event. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Cindy was amazing to work with she made me feel at ease and was all ways one step ahead in getting things done for me. The food is excellent everyone was telling me how great it was not your topical Wedding food : )
Cindy was amazing to work with she made me feel at ease and was all ways one step ahead in getting things done for me. The Read more...
Cindy was amazing to work with she made me feel at ease and was all ways one step ahead in getting things done for me. The food is excellent everyone was telling me how great it was not your topical Wedding food : ) Read less
Services Used: Wedding Venue
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Kasie
Wedding:
6/22/2013
5.0/5.0
Cindy was wonderful! I would highly recommend her to any bride that wants her day to go perfectly! Thank you!
Cindy was wonderful! I would highly recommend her to any bride that wants her day to go perfectly! Thank you!
Cindy was wonderful! I would highly recommend her to any bride that wants her day to go perfectly! Thank you! Read less
Services Used: Wedding Venue
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Rebekah
Wedding:
5/11/2013
5.0/5.0
My husband and I decided to have a BIG wedding (325 ppl), and The Crowne Plaza had the best value, hands down. Their prices were reasonable to begin with, but their coordinator, Cindy, went out of her way to help us out. She discounted the meal prices, comp'd our parents' suites (since it was Mother's Day wknd) and was simply a delight to work with. I would recommend this place to anyone--the food was good, the space was ideal, and the employees there are great. Also (and this was the best part!), they take care of everything: food, tables, chairs, linens, etc. If you're on the fence, do it! You won't regret it :)
My husband and I decided to have a BIG wedding (325 ppl), and The Crowne Plaza had the best value, hands down. Their Read more...
My husband and I decided to have a BIG wedding (325 ppl), and The Crowne Plaza had the best value, hands down. Their prices were reasonable to begin with, but their coordinator, Cindy, went out of her way to help us out. She discounted the meal prices, comp'd our parents' suites (since it was Mother's Day wknd) and was simply a delight to work with. I would recommend this place to anyone--the food was good, the space was ideal, and the employees there are great. Also (and this was the best part!), they take care of everything: food, tables, chairs, linens, etc. If you're on the fence, do it! You won't regret it :) Read less
Services Used: Catering, Wedding Venue
Crowne Plaza San Diego Hanalei responded with the following comments:

Thank you Rebekah for the great review. I love what I do and you and Aaron are an amazing couple. We take pride in our venue, service and food and will always go out of our way to take care of our guests. We are so happy that your experience will be one that you will always remember!
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Anonymous
Wedding:
1+ year ago
5.0/5.0
Cindy Nelson is amazing! Helpful, sweet and always professional! Food was delicious and room was nice. Staff was friendly.
Cindy Nelson is amazing! Helpful, sweet and always professional! Food was delicious and room was nice. Staff was friendly. Read more...
Cindy Nelson is amazing! Helpful, sweet and always professional! Food was delicious and room was nice. Staff was friendly. Read less
Services Used: Catering, Wedding Venue
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John
Wedding:
1/12/2013
5.0/5.0
Cindy was awesome and helped take so much of the pressure off of us. She helped direct us to other vendors that she trusted and they also did very well for us. This was a major event in our lives as we got to see our daughter have her wedding. Like any parents, we worried about all the little and big things that could go wrong. Cindy helped us figure things out and plan most of the details she was involved with and even gave us tips on things she was not involved with. Then she made it all happen, and between her and her staff and the great people she helped us find, the wedding came off even better than we expected.
Cindy was awesome and helped take so much of the pressure off of us. She helped direct us to other vendors that she Read more...
Cindy was awesome and helped take so much of the pressure off of us. She helped direct us to other vendors that she trusted and they also did very well for us. This was a major event in our lives as we got to see our daughter have her wedding. Like any parents, we worried about all the little and big things that could go wrong. Cindy helped us figure things out and plan most of the details she was involved with and even gave us tips on things she was not involved with. Then she made it all happen, and between her and her staff and the great people she helped us find, the wedding came off even better than we expected. Read less
Services Used: Wedding Venue
Default-vendor-profile-pic
Jo
Wedding:
1/5/2013
5.0/5.0
They were very accommodating and helpful in making my brother's wedding meaningful especially to the bride's immediate family (who were not in the country but were able to watch the ceremony through Skype). The food was great! Cindy had a lot of recommendations and I suggest people should take it into consideration. We did a double celebration that night and the staff helped me make that happen too. We totally had an awesome experience even with just a couple of months of preparation.
They were very accommodating and helpful in making my brother's wedding meaningful especially to the bride's immediate Read more...
They were very accommodating and helpful in making my brother's wedding meaningful especially to the bride's immediate family (who were not in the country but were able to watch the ceremony through Skype). The food was great! Cindy had a lot of recommendations and I suggest people should take it into consideration. We did a double celebration that night and the staff helped me make that happen too. We totally had an awesome experience even with just a couple of months of preparation. Read less
Services Used: Catering, Wedding Venue
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Erika
Wedding:
12/1/2012
5.0/5.0
Everyone at the Crowne Plaza Hanalei helped my husband and I with our event in a professional, kind, and enjoyable manner. I would highly recommend this location to anyone looking for flexible people with excellent value.
Everyone at the Crowne Plaza Hanalei helped my husband and I with our event in a professional, kind, and enjoyable manner. Read more...
Everyone at the Crowne Plaza Hanalei helped my husband and I with our event in a professional, kind, and enjoyable manner. I would highly recommend this location to anyone looking for flexible people with excellent value. Read less
Services Used: Catering, Flowers, Wedding Planning, Lighting & Decor, Wedding Venue
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Tiffany
Wedding:
10/13/2012
5.0/5.0
Crowne Plaza Hotel San Diego was a beautiful venue to have our wedding. Cindy Nelsen as well as the other staff members were attentive and responded quickly to all our request and needs. My guest loved the delicious buffett as well as cocktail hour. The staff at the Crowne Plaza helped make our dreams come true. I would highly reccomend to anyone searching to have a wedding or event at the hotel.
Thank You!!!
Crowne Plaza Hotel San Diego was a beautiful venue to have our wedding. Cindy Nelsen as well as the other staff members Read more...
Crowne Plaza Hotel San Diego was a beautiful venue to have our wedding. Cindy Nelsen as well as the other staff members were attentive and responded quickly to all our request and needs. My guest loved the delicious buffett as well as cocktail hour. The staff at the Crowne Plaza helped make our dreams come true. I would highly reccomend to anyone searching to have a wedding or event at the hotel.
Thank You!!! Read less
Services Used: Catering, Wedding Planning, Wedding Venue, Unique Services
Crowne Plaza San Diego Hanalei responded with the following comments:

Hi Tiffany,

Thank you for the kind words and sharing your special day with us! We are happy to hear that you and your guests enjoyed the food as well as the service. We take pride in what we do and it means so much that you and your guests noticed.

Wishing you and Keith all the best!
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Theron
Wedding:
10/7/2012
5.0/5.0
Would recommended to anyone getting married, there service was great. Everything they said it was
Would recommended to anyone getting married, there service was great. Everything they said it was
Would recommended to anyone getting married, there service was great. Everything they said it was Read less
Services Used: Wedding Venue
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Karla
Wedding:
8/25/2012
5.0/5.0
Words cannot express how pleased and content i am in making the decision of choosing Crown Plaza as my event venue. My respect goes out to all the workers there, but foremost i need to acknowledge Cindy Nielsen. I met Cindy while inquiring about the location. Cindy is not only a catering manager but a person who offers help and flexibility beyond her work expectations. Through out the many times that I dealt with Cindy I felt a stronger bond. She was very honest and upfront about any ideas or concerns I might of had. Regardless of the many calls and emails, Cindy always responded in a timely manner. The food is great. I think i can say this now, but you guys are too low in your prices for the amount of food and its quality. I do hope my wedding is placed in the hotel website, the photos in there now under estimate the place. Thank you Crown Plaza for making the best day of my life a dream come true!!!
Words cannot express how pleased and content i am in making the decision of choosing Crown Plaza as my event venue. My Read more...
Words cannot express how pleased and content i am in making the decision of choosing Crown Plaza as my event venue. My respect goes out to all the workers there, but foremost i need to acknowledge Cindy Nielsen. I met Cindy while inquiring about the location. Cindy is not only a catering manager but a person who offers help and flexibility beyond her work expectations. Through out the many times that I dealt with Cindy I felt a stronger bond. She was very honest and upfront about any ideas or concerns I might of had. Regardless of the many calls and emails, Cindy always responded in a timely manner. The food is great. I think i can say this now, but you guys are too low in your prices for the amount of food and its quality. I do hope my wedding is placed in the hotel website, the photos in there now under estimate the place. Thank you Crown Plaza for making the best day of my life a dream come true!!! Read less
Services Used: Wedding Venue
Crowne Plaza San Diego Hanalei responded with the following comments:

Hi Karla,

It was so much fun working with you. You were always a breath of fresh air. You are a very special person and I could see just how much you are loved by everyone. I will miss working with you, but keep in touch. If you are ever in the area, please stop by and have lunch!

Kindest Regards,

Cindy
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Gladys
Wedding:
8/4/2012
5.0/5.0
After meeting Cindy Nelsen (Catering Sales Manager) and seeing the Crowne Plaza Hotel, we knew this was the place to have our Wedding Reception. Planning our Wedding was going to be difficult but Cindy made the process so easy and answered all of our questions. She responded promptly to any of our phone calls or emails. When necessary, she was always available to meet up in person to discuss any issues. She went above and beyond what we expected, we felt she was like our wedding planner. We highly recommend Cindy and the rest of the staff at Crowne Plaza for any event.
After meeting Cindy Nelsen (Catering Sales Manager) and seeing the Crowne Plaza Hotel, we knew this was the place to have Read more...
After meeting Cindy Nelsen (Catering Sales Manager) and seeing the Crowne Plaza Hotel, we knew this was the place to have our Wedding Reception. Planning our Wedding was going to be difficult but Cindy made the process so easy and answered all of our questions. She responded promptly to any of our phone calls or emails. When necessary, she was always available to meet up in person to discuss any issues. She went above and beyond what we expected, we felt she was like our wedding planner. We highly recommend Cindy and the rest of the staff at Crowne Plaza for any event. Read less
Services Used: Wedding Venue
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Mrs.
Wedding:
7/8/2012
5.0/5.0
I had my wedding reception at the Crowne Plaza Hanalei hotel on July 8, 2012. It was absolutely wonderful! Cindy Nelsen, the hotel event coordinator, is fantastic! She was professional, friendly and extremely patient. I was an absolute emotional mess throughout the reception planning but she was always patient with me. She coordinated well with my wedding coordinator and she made the reception a success. There were many changes throughout the planning process and I was grateful that she was always on top of things. We also had the best hotel suite I have ever stayed in! The suite was huge with a living room, luxurious amenities, two balconies and a golf course view! Not to mention the gifts that were in our room after our reception,compliments of the Crowne Plaza Hanalei. I am so happy we had our reception there. And the price was the best in San Diego. I would recommend the Crowne Plaza Hanalei to anyone that wants a beautiful venue for a great value. All of the staff at the hotel were very professional and nice.
I had my wedding reception at the Crowne Plaza Hanalei hotel on July 8, 2012. It was absolutely wonderful! Cindy Nelsen, Read more...
I had my wedding reception at the Crowne Plaza Hanalei hotel on July 8, 2012. It was absolutely wonderful! Cindy Nelsen, the hotel event coordinator, is fantastic! She was professional, friendly and extremely patient. I was an absolute emotional mess throughout the reception planning but she was always patient with me. She coordinated well with my wedding coordinator and she made the reception a success. There were many changes throughout the planning process and I was grateful that she was always on top of things. We also had the best hotel suite I have ever stayed in! The suite was huge with a living room, luxurious amenities, two balconies and a golf course view! Not to mention the gifts that were in our room after our reception,compliments of the Crowne Plaza Hanalei. I am so happy we had our reception there. And the price was the best in San Diego. I would recommend the Crowne Plaza Hanalei to anyone that wants a beautiful venue for a great value. All of the staff at the hotel were very professional and nice. Read less
Services Used: Catering, Wedding Planning, Wedding Venue
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indybond
Wedding:
10/8/2011
5.0/5.0
Our wedding at the Crowne Plaza Hanalei was amazing! Everything ran so smoothly and efficiently. We hardly had to worry about anything to do with the venue. The setup was perfect and the staff were so nice and attentive to our guests. The food was awesome! They had no problems accommodating our weird requests either. They just kept telling us, "We can do that." They didn't even flinch!
We had a great time and our guests enjoyed themselves immensely. I would definitely recommend the Crowne Plaza Hanalei to anyone planning a wedding or any type of event. They can handle it all.
Our wedding at the Crowne Plaza Hanalei was amazing! Everything ran so smoothly and efficiently. We hardly had to worry Read more...
Our wedding at the Crowne Plaza Hanalei was amazing! Everything ran so smoothly and efficiently. We hardly had to worry about anything to do with the venue. The setup was perfect and the staff were so nice and attentive to our guests. The food was awesome! They had no problems accommodating our weird requests either. They just kept telling us, "We can do that." They didn't even flinch!
We had a great time and our guests enjoyed themselves immensely. I would definitely recommend the Crowne Plaza Hanalei to anyone planning a wedding or any type of event. They can handle it all. Read less
Services Used: Wedding Venue
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Melissa
Wedding:
10/6/2012
4.9/5.0
Cindy was amazing. As far as I know the day went without hicupps. The venue has a wonderful layout and everyone was generally nice.
Cindy was amazing. As far as I know the day went without hicupps. The venue has a wonderful layout and everyone was Read more...
Cindy was amazing. As far as I know the day went without hicupps. The venue has a wonderful layout and everyone was generally nice. Read less
Services Used: DJ, Flowers, Photography, Wedding Venue
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Tammy
Wedding:
7/7/2012
4.9/5.0
The Crowne Plaza was a great choice for our destination wedding. We had both our reception and ceremony on location. Cindy was amazing!! She was beyond helpful and in constant communication before the event and on wedding day!
The Crowne Plaza was a great choice for our destination wedding. We had both our reception and ceremony on location. Cindy Read more...
The Crowne Plaza was a great choice for our destination wedding. We had both our reception and ceremony on location. Cindy was amazing!! She was beyond helpful and in constant communication before the event and on wedding day! Read less
Services Used: Wedding Venue
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Marina
Wedding:
6/9/2012
4.9/5.0
Cindy Nelsen was fantastic! She was very warm and kind and that was important to me when finding someone to manage the venue. She genuinely cared. The venue was very nice and we were very pleased with the location, food, flexibility and cost. Our guests had a great time. Cindy also provided feedback on other vendors on our list and we are happy we took her suggestions. Thank you!
Cindy Nelsen was fantastic! She was very warm and kind and that was important to me when finding someone to manage the Read more...
Cindy Nelsen was fantastic! She was very warm and kind and that was important to me when finding someone to manage the venue. She genuinely cared. The venue was very nice and we were very pleased with the location, food, flexibility and cost. Our guests had a great time. Cindy also provided feedback on other vendors on our list and we are happy we took her suggestions. Thank you! Read less
Services Used: Wedding Venue
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Adam
Wedding:
11/2/2013
4.8/5.0
Cindy and Crowne Plaza staff were great from the beginning. They helped streamline our wedding planning, make it amazing and took care of our guests who stayed at the hotel. I would recommend Cindy and her team to anyone planning a San Diego wedding.
Cindy and Crowne Plaza staff were great from the beginning. They helped streamline our wedding planning, make it amazing Read more...
Cindy and Crowne Plaza staff were great from the beginning. They helped streamline our wedding planning, make it amazing and took care of our guests who stayed at the hotel. I would recommend Cindy and her team to anyone planning a San Diego wedding. Read less
Services Used: Catering, Wedding Planning, Lighting & Decor, Wedding Venue
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Lindsay
Wedding:
5/18/2013
4.8/5.0
Cindy Nelsen was very helpful and attentive. The Peacock room was beautiful and the food was delicious!!
Cindy Nelsen was very helpful and attentive. The Peacock room was beautiful and the food was delicious!!
Cindy Nelsen was very helpful and attentive. The Peacock room was beautiful and the food was delicious!! Read less
Services Used: Wedding Venue
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Marnique
Wedding:
10/19/2013
4.7/5.0
The event coordinator Cindy was extremely communitive and helpful. She was always available and willing to work with me and all my crazy ideas.
The event coordinator Cindy was extremely communitive and helpful. She was always available and willing to work with me Read more...
The event coordinator Cindy was extremely communitive and helpful. She was always available and willing to work with me and all my crazy ideas. Read less
Services Used: Catering, Wedding Planning, Rentals & Photobooths, Wedding Venue
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Angela
Wedding:
8/25/2012
4.7/5.0
Crowne Plaza helped make my wedding day amazing. I will use them again.
Crowne Plaza helped make my wedding day amazing. I will use them again.
Crowne Plaza helped make my wedding day amazing. I will use them again. Read less
Services Used: Wedding Venue
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Anonymous
Wedding:
1+ year ago
4.6/5.0
Our wedding reception was great! We used the outdoor patio for our cocktail hour, and then guests shuffled into the reception for the party. The foyer to the party room was the perfect spot for the photo booth. Food and drinks were delicious. Our guests mentioned that the champagne and wine were really good. Only negative feedback from our guests was that they had some confusion on where to go for the cocktail hour and then after for the reception. Would have been nice if someone from the staff guided people accordingly.
Our wedding reception was great! We used the outdoor patio for our cocktail hour, and then guests shuffled into the Read more...
Our wedding reception was great! We used the outdoor patio for our cocktail hour, and then guests shuffled into the reception for the party. The foyer to the party room was the perfect spot for the photo booth. Food and drinks were delicious. Our guests mentioned that the champagne and wine were really good. Only negative feedback from our guests was that they had some confusion on where to go for the cocktail hour and then after for the reception. Would have been nice if someone from the staff guided people accordingly. Read less
Services Used: Wedding Venue
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cc5351
Wedding:
8/9/2014
4.5/5.0
Cindy Nelson, our catering manager was awesome!! She gave and helped us w everything!! My guest said that our wedding was the best that they've been to this year. It was an awesome and beautiful wedding and cindy nelson was great!!
Cindy Nelson, our catering manager was awesome!! She gave and helped us w everything!! My guest said that our wedding was Read more...
Cindy Nelson, our catering manager was awesome!! She gave and helped us w everything!! My guest said that our wedding was the best that they've been to this year. It was an awesome and beautiful wedding and cindy nelson was great!! Read less
Services Used: Rehearsal Dinner, Wedding Venue
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Tami
Wedding:
6/22/2013
4.5/5.0
Everyone was great! Cindy Nelsen was so easy to work with and very accommodating! I would highly recommend the Crowne Plaza to my friends and family. The front desk was the only concern I had. They were not as professional as I would have hoped and sometimes on the border of being rude.
Everyone was great! Cindy Nelsen was so easy to work with and very accommodating! I would highly recommend the Crowne Read more...
Everyone was great! Cindy Nelsen was so easy to work with and very accommodating! I would highly recommend the Crowne Plaza to my friends and family. The front desk was the only concern I had. They were not as professional as I would have hoped and sometimes on the border of being rude. Read less
Services Used: Wedding Venue
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Jeffrey
Wedding:
8/30/2014
4.3/5.0
Cindy was very helpful, and the hotel was very nice. We wanted to stay in Mission Valley because our wedding was at the Mission Basilica, and of the hotels in the area, the Crowne Plaza was easily the nicest for the value.
Cindy was very helpful, and the hotel was very nice. We wanted to stay in Mission Valley because our wedding was at the Read more...
Cindy was very helpful, and the hotel was very nice. We wanted to stay in Mission Valley because our wedding was at the Mission Basilica, and of the hotels in the area, the Crowne Plaza was easily the nicest for the value. Read less
Services Used: Wedding Venue
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Danielyn
Wedding:
8/3/2013
4.1/5.0
The Crowne Plaza was the venue for my dream wedding. I went with Crowne Plaza San Diego because of its beautiful ballroom space & the delicious food! Cindy was the banquet manager who helped us & she was very kind & helpful. She truly helped work with our budget & we got more than we could ever ask for! We wanted to go all out on our decor & atmosphere so we intelligently chose a ballroom that could hold up to our guest count; 400. This place was amazingly affordable but still as elegant as it can get! My planner had transformed this ballroom into a dream reception with draping, lighting, custom dance floor, custom chairs & chandeliers! Got compliments on not only the venue but the FOOD! You cannot compare this place to anywhere in San Diego when it comes to the food & value. We received so much food! Our guests were happily stuffed! Did I mention this was a buffet! Can't beat it! Everyone was very helpful & nice, the only thing I could criticize was the discrepancy between the time allotted for set up, as you can imagine to execute such an extensive transformation, we needed ample time, because of some misunderstandings, the venue did not allow deliveries to be made at the time agreed upon. But my planner was able to work her magic so we wouldn't get charged for extra hours of labor with our vendors. One drawback was probably how busy this hotel was. I was not the only reception that day, it looked to be 3 other weddings that were happening, & some other wedding guests from the other parties were trying to take advantage of our photo booth for our guests. With that much going on in the hotel, more security should have been allotted. I ran into two others getting married, & I felt a bit odd, almost like it wasn't MY day. Other than that, Cindy & the Crowne Plaza with the help of my planner made my reception one to remember! I thank the staff & the hotel for a great memorable time!
The Crowne Plaza was the venue for my dream wedding. I went with Crowne Plaza San Diego because of its beautiful ballroom Read more...
The Crowne Plaza was the venue for my dream wedding. I went with Crowne Plaza San Diego because of its beautiful ballroom space & the delicious food! Cindy was the banquet manager who helped us & she was very kind & helpful. She truly helped work with our budget & we got more than we could ever ask for! We wanted to go all out on our decor & atmosphere so we intelligently chose a ballroom that could hold up to our guest count; 400. This place was amazingly affordable but still as elegant as it can get! My planner had transformed this ballroom into a dream reception with draping, lighting, custom dance floor, custom chairs & chandeliers! Got compliments on not only the venue but the FOOD! You cannot compare this place to anywhere in San Diego when it comes to the food & value. We received so much food! Our guests were happily stuffed! Did I mention this was a buffet! Can't beat it! Everyone was very helpful & nice, the only thing I could criticize was the discrepancy between the time allotted for set up, as you can imagine to execute such an extensive transformation, we needed ample time, because of some misunderstandings, the venue did not allow deliveries to be made at the time agreed upon. But my planner was able to work her magic so we wouldn't get charged for extra hours of labor with our vendors. One drawback was probably how busy this hotel was. I was not the only reception that day, it looked to be 3 other weddings that were happening, & some other wedding guests from the other parties were trying to take advantage of our photo booth for our guests. With that much going on in the hotel, more security should have been allotted. I ran into two others getting married, & I felt a bit odd, almost like it wasn't MY day. Other than that, Cindy & the Crowne Plaza with the help of my planner made my reception one to remember! I thank the staff & the hotel for a great memorable time! Read less
Services Used: Wedding Venue
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Private User
Wedding:
3/15/2014
4.0/5.0
We would have liked to be able to take home the extra food for leftovers. The food was really good!

Communication through email was really good, aside from the few things promised that took a while to get (re: pricing).

There were a few snags regarding room pricing and availability upon check in of our guests. Eventually everything was worked out though.

For a wedding venue, it was good value for the San Diego area.
We would have liked to be able to take home the extra food for leftovers. The food was really good!

Communication Read more...
We would have liked to be able to take home the extra food for leftovers. The food was really good!

Communication through email was really good, aside from the few things promised that took a while to get (re: pricing).

There were a few snags regarding room pricing and availability upon check in of our guests. Eventually everything was worked out though.

For a wedding venue, it was good value for the San Diego area. Read less
Services Used: Wedding Venue

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2270 Hotel Circle North, San Diego, CA 92108 See On Map
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