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Custom Alterations & Dressmaking

Oxnard , CA

LOCATION

550 N a St # 1
Oxnard, CA US

PHONE

805-485-4236
Please let this vendor know that you found them on the WeddingWire Network.
Unique Services

REVIEWS

1.0
out of 5.0
1.0/5.0
1.0/5.0
1.0/5.0
1.0/5.0
1.0/5.0
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irabferdez
Wedding:
4/16/2010
1.0/5.0
Took my dress in to get altered. I thought that it fit fine and all I needed is to get it hemmed. Not knowing Bernie the lady is after my money, she said she knows what she's doing and that I should let it out to fit correctly on me. She said it I want it done "right," that I should just trust her. And I did. First, we talked about letting it out, hemming the dress, fixing the beading around the bust, and scrunching it in the middle, shortening straps and then take it in around the hips to fit my petite body. She did all of that until my second fitting to where she was going to pin me to take it in around the hips. She totally didn't remember that we talked about that and refused to do it. On my third fitting, the dress is still too big on me so I asked her to fit around my behind to fit better, she charged me $80 more. Since she had to let it out around the bust and all, I ran out of beading. So she said she will replace them with what she has in the shop. She replaced them with the wrong pearls and was going to just let it go. I came back and brought her the beads and pearls, and then she refused to totally fix the beading. She said I was nit picking. Anyway, I just picked up my dress today and it's way too big around the bust now and around the waist, the I'm missing some beads in front and back of my dress. The beading that was already on there was sewed on crooked, I have a bubble on my waist from where she let it out, plus, I have a big soiled stain on the train of my dress that's going to need to come off. She called my dress "old" because it was a Sample dress. Oh, I also have lipstick marks all over my dress courtesy of her majesty knows it all. I forgot that she also demanded on my second fitting that I come in and pay her more after putting my deposit down. I am at a lost right now with my dress. I'm taking it to get it cleaned and repaired after paying all that money to that old hag. Oh, my bustle is crooked too. DON'T GO THERE!!!
Took my dress in to get altered. I thought that it fit fine and all I needed is to get it hemmed. Not knowing Bernie the Read more...
Took my dress in to get altered. I thought that it fit fine and all I needed is to get it hemmed. Not knowing Bernie the lady is after my money, she said she knows what she's doing and that I should let it out to fit correctly on me. She said it I want it done "right," that I should just trust her. And I did. First, we talked about letting it out, hemming the dress, fixing the beading around the bust, and scrunching it in the middle, shortening straps and then take it in around the hips to fit my petite body. She did all of that until my second fitting to where she was going to pin me to take it in around the hips. She totally didn't remember that we talked about that and refused to do it. On my third fitting, the dress is still too big on me so I asked her to fit around my behind to fit better, she charged me $80 more. Since she had to let it out around the bust and all, I ran out of beading. So she said she will replace them with what she has in the shop. She replaced them with the wrong pearls and was going to just let it go. I came back and brought her the beads and pearls, and then she refused to totally fix the beading. She said I was nit picking. Anyway, I just picked up my dress today and it's way too big around the bust now and around the waist, the I'm missing some beads in front and back of my dress. The beading that was already on there was sewed on crooked, I have a bubble on my waist from where she let it out, plus, I have a big soiled stain on the train of my dress that's going to need to come off. She called my dress "old" because it was a Sample dress. Oh, I also have lipstick marks all over my dress courtesy of her majesty knows it all. I forgot that she also demanded on my second fitting that I come in and pay her more after putting my deposit down. I am at a lost right now with my dress. I'm taking it to get it cleaned and repaired after paying all that money to that old hag. Oh, my bustle is crooked too. DON'T GO THERE!!! Read less
Services Used: Unique Services
Missing_profile
KEZ
Wedding:
6/27/2007
1.0/5.0
Terrible customer service! I had my dress altered in April on her advice that in June she would be busy. It was ok. Not cheap, but quick and looked alright. In the course of time, I lost weight or something, and needed to have to dress re-altered. My boobs popped out when I lifted my arms and the dress sort of bulged in places. Took it back in. She charged me again, but I was sort of desperate so I paid. At the final fitting, the dress looked aweful! It was not symmetric and it was too low and too tight. Bernie the owner who oversees all the alterations, does the pinning, etc, claimed that it was in my head. The dress was uneven and cut too low on the boob. It pulled all over the place and pinched in the back. She said my stick ons were too high up. Um, no, they are supposed to cover some of the boob, the dress isn't suppsoed to show boobs! She said maybe it was hanging funny because my boobs were uneven/too small/the dress manufacturer made a mistake, etc, etc. Refused to take responsibility for her mistake and claimed that she never makes mistakes. This is the tip of the iceberg. I will never go back there again and am considering legal action.
Terrible customer service! I had my dress altered in April on her advice that in June she would be busy. It was ok. Not Read more...
Terrible customer service! I had my dress altered in April on her advice that in June she would be busy. It was ok. Not cheap, but quick and looked alright. In the course of time, I lost weight or something, and needed to have to dress re-altered. My boobs popped out when I lifted my arms and the dress sort of bulged in places. Took it back in. She charged me again, but I was sort of desperate so I paid. At the final fitting, the dress looked aweful! It was not symmetric and it was too low and too tight. Bernie the owner who oversees all the alterations, does the pinning, etc, claimed that it was in my head. The dress was uneven and cut too low on the boob. It pulled all over the place and pinched in the back. She said my stick ons were too high up. Um, no, they are supposed to cover some of the boob, the dress isn't suppsoed to show boobs! She said maybe it was hanging funny because my boobs were uneven/too small/the dress manufacturer made a mistake, etc, etc. Refused to take responsibility for her mistake and claimed that she never makes mistakes. This is the tip of the iceberg. I will never go back there again and am considering legal action. Read less
Services Used: Unique Services
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