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Custom Limousine and Trolleys

Bonner Springs , KS
CONTACT US
CONTACT US

LOCATION

11531 Kaw Dr
Bonner Springs, KS US 66012 (map)

PHONE

913-631-5466

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.

ABOUT US

Custom Limousine and Trolleys has been serving Kansas City weddings since 1990. We showcase over 30 Trolleys, Limousines, Sedans, Shuttles, Party Buses and much more. Please visit us at... Read more
Custom Limousine and Trolleys has been serving Kansas City weddings since 1990. We showcase over 30 Trolleys, Limousines, Sedans, Shuttles, Party Buses and much more. Please visit us at www.kctransportation.com or www.limo-wedding.com and review all of our fabulous wedding packages and limousines inside and out. Read less
Transportation

PHOTOS

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INFO FOR TRANSPORTATION

What types of cars do you have in your fleet?
Classic Car, Exotic Car, Limousine - SUV, Limousine - Standard, Limousine - Stretch, Motor Coach, Sedan, Shuttle, Trolley, Van
Do you have liability insurance?
Yes

REVIEWS

4.1
out of 5.0
4.0/5.0
4.2/5.0
3.9/5.0
4.2/5.0
4.2/5.0
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Private User
Wedding:
10/19/2013
1.8/5.0
Driver was the biggest issue in our experience with this company.

Our photographer asked the driver to take us to a spot a couple blocks away from the reception hall for a couple final pictures, he drove us there and as soon as we left the trolley he came out to tell us that he would have to charge us extra to drive us the 2 blocks to our reception hall because as of that minute we were out of time. Had he told the photographer or us that information before dropping us off we wouldn't have made that final stop but he chose to wait until we got there so they could make extra money. Which made our entire bridal party with cooler walk to our reception hall.

Driver also was uncommunicative and played with his yoyo during the 3 hours we needed him to act responsible.
Services Used: Transportation
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Private User
Wedding:
10/19/2013
5.0/5.0
I can not say enough great things about Custom Limos & Trolleys. We decide at a close last minute thing to get a limo for my daughter's October wedding and they were not only able to provide a limo, but it was one of the most beautiful and clean limos I have seen (and we have hired several). They provided us with the white stretch hummer limo. The driver was seriously the nicest guy we have ever met and knew exactly where to go and when. He took the best care ever of my daughter, her bridal party and then with the rest of the guys when they picked up the groom and his party. In fact, we hired them again on New Year's eve for the groom's birthday and again was very impressed with them. We will only hire them when we need a limo in the future. Comparing them to the limo's we have hired in the past the price is excellent.
Services Used: Transportation
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Anonymous
Wedding:
1+ year ago
5.0/5.0
They were great to work with. We had a trolley come and pick us up from the ceremony and drop us off at our reception!They were on time to pick up our wedding party and very professional. The chauffeur was ready and waiting with the red carpet treatment and also waiting with two glasses of champagne in hand, the rest were poured and bubbly waiting inside the trolley for our wedding party The trolley was very well maintained on the inside and very clean. It was also nice and warm, it was a bit chilly outside. The driver was very courteous and was even very flexible, made a few stops for us to take pictures before arriving to the reception. I have already recommended their service to my girlfriend who is getting married in August. I would highly recommend this company to anybody. This company made my wedding extra special and and began are reception with excitement . Thank you Custom Limousine! Laura
Services Used: Transportation
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Anonymous
Wedding:
1+ year ago
5.0/5.0
My wife and I could not have had such a wonderful day without the great service provided.All the limo service before and after our wedding was great.Our entire wedding party had a blast going to all of our picture locations.The sales staff and our chauffeur were superior.Thank you Custom Limo we will definitely use and recommend you again!!!!
Services Used: Transportation
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Nichole
Wedding:
6/30/2012
2.2/5.0
Very disappointed in this vendor. The trolleys were beautiful, however the service left quite a lot to be desired. We booked 3 trolleys to transport our guests to and from our wedding ceremony and requested that one of those 3 specifically arrive early to take the wedding party to the ceremony around for pictures. We were sent 3 separate invoices for the trolleys, instead of one invoice, which made it quite confusing to keep track of everything. When the trolley arrived, a red carpet was rolled out which was a nice touch. When we boarded the trolley we noticed immediately that the air conditioning was lacking. When asked to have the a/c turned up, we were informed that it was on max. We barely made it to the first site for pictures and the entire wedding party was dripping in sweat. Each time the trolley would stop at a light and try to start again, there was a huge lag. It was obvious that the transmission was slipping. With this obvious mechanical issue it was so very surprising that the driver decided to take a route that would include a steep incline (and several stop lights) instead of the more obvious (and flatter) route. On the ride back, we contacted the company to alert them to the transmission and a/c issues and they sent out a replacement trolley, however it was unfortunately too late at that point. It was too late and everyone was too overheated to finish pictures. I was completely shocked that the company did not think ahead to cool down the trolley before sending it to pick up guests on a 100+ degree day out, or to inspect the vehicle before allowing to be sent. To me that shows a complete lack of professionalism and attention to detail.
Services Used: Transportation
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Andrea
Wedding:
5/26/2012
5.0/5.0
We had the trolley for the wedding day and it was perfect! It was a great way to bus around our giant wedding party and not be crammed into a limo. Our driver was great! He was extremely accommodating, especially when I forgot the rings and had to make a quick trip back to get them!
Services Used: Transportation
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angie
Wedding:
4/20/2012
5.0/5.0
Very professional and on time. The Shuttle for our wedding was perfect!
Services Used: Transportation
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Jenncary
Wedding:
10/1/2011
5.0/5.0
Worked with me on timing pricing and flexibility. They were amazing!
Services Used: Transportation
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Jennifer
Wedding:
9/10/2011
5.0/5.0
I would have to say, having the trolley and getting to ride it and drink and have fun with our wedding party, was one of the biggest highlights of our special day. The limo ride for us ladies from the salon was great too, but man, our driver was the coolest and the trolley was fun and everyone had a blast. There was plenty of space and everyone had somewhere to sit. I think we had at least two dozen people on there.
Thanks again to our driver. He was awesome.
Services Used: Transportation
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LKlemencic
Wedding:
5/7/2011
0.0/5.0
This company provided me a chauffeur that did not know where he was going. He ended up getting lost and asking us where to go. When I contacted the company with the problem they did nothing to take responsibility for this issue.

I would never use them again, not even for a ride to the airport.
Services Used: Transportation
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Song
Wedding:
10/23/2010
5.0/5.0
Great service. They provided me a great price and had friendly staff.
Services Used: Transportation
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John
Wedding:
7/16/2010
5.0/5.0
The "All Aboard" trolley was the San Fran. style trolley my niece dreamed of on her special day. The brass and wood interior is very well maintained, and made a beautiful back drop for pictures of the wedding party. Greg, our chauffer was very professional, patient, and easy going as he drove the wedding party around town and to the reception. He arrived thirty minutes early and made sure the vehicle was cooled down on the hot July evening. The champagne and red carpet treatment rounded out a perfect ride to the reception.
Services Used: Transportation
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Abbie
Wedding:
6/5/2010
3.7/5.0
I had an easy time communicating prior to the wedding. They were very helpful & responsive. The trolley we rented unfortunately broke down in our driveway and the groomsmen were left to find an alternative way to get to the church, on a day that felt like 100 degrees. They found a replacement that showed up to the church right as we were finishing up. We asked for a refund for the 2.5 hours we did not utilize the trolley. We appreciated the quickness in finding a replacement but the fact it broke down was the cost of doing business and we felt a refund was owed to us. After weeks of ignoring us, they agreed to refund half of the time we did not use the trolley. The handling of our dispute was very unprofessional as it took weeks to get a response.
Services Used: Transportation
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emmyb85
Wedding:
5/1/2010
5.0/5.0
Awesome! We had sooo much fun on the trolley! Our driver was great and was flexible to all of our planned and last minute requests.
Services Used: Transportation
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apec
Wedding:
10/3/2009
5.0/5.0
This compnay was GREAT!!!!!!!!!! They did everything that they said and even more. They made our special day even better than it could have been. I would recommend them to everyone that I know!!!
Services Used: Transportation
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Kelly
Wedding:
8/29/2009
4.0/5.0
Everything was good the day of the wedding. Affordable and worth the money.
Services Used: Transportation
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Jill
Wedding:
7/11/2009
1.4/5.0
Custom limo failed to inform me that the car I had ordered for my wedding was in the shop and not available. Had I not called to confirm the Thursday prior to my wedding I would have had a different car to pick me up than the one I agree to rent. They also did not follow instructions for the trolley my guests were taking to and from the hotel. I had to call them 4 times during my reception to make sure they were going to pick my guests up. They also failed to inform me that I had to sign something the day of the wedding when they dropped my guests off at the reception...so I had to stop my pictures and sign a slip of paper. I would NOT recommend their service to anyone.
Services Used: Transportation
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Patricia
Wedding:
6/24/2006
5.0/5.0
The company that handled our limousine was very responsive. Everything was beautiful and they were on time, which was very important. The driver was very personal and made me feel like a princess on my wedding day.
Services Used: Transportation
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C
Wedding:
3/25/2006
4.6/5.0
It was pleasure to have Custom Limousine pick up my soon to be wife & I and take us to the rehearsal dinner, then back home after cruising around town. Gary was excellent!!! He even went above our expectations when he had a full Rose Bouquet ready in the vehicle after dinner. After all I was the one that forgot to get the roses. The limo was spotless, and every thing worked (DVD, Fiber-optics, A/C and even the Kicker System) I have used Custom Limousine several times since.
Services Used: Transportation

MAP

 
11531 Kaw Dr, Bonner Springs, KS 66012 See On Map
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