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(3)

Custom Studios Events and Multimedia

Laguna Beach , CA

LOCATION

384 Forest Ave., Unit # 9
Laguna Beach, CA US 92651

PHONE

949-283-6767

WEBSITE

View website
Please let this vendor know that you found them on the WeddingWire Network.
Photography , Videography

REVIEWS

3.7
out of 5.0
3.7/5.0
3.7/5.0
3.7/5.0
3.7/5.0
3.7/5.0
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Missing_profile
afletcher
Wedding:
6/2/2008
5.0/5.0
I can't say enough about Cara from Custom Studios Photography. Her personality was so low-key, it made me comfortable with her following us around-it felt like she was a friend. She had a lot of ideas that turned out very well when we got the pictures. She was prompt in our meetings and in delivering everything afterward. I was very adamant about the photography and she did everything to the letter. Mostly I didn't want a lot of prop shots, I wanted people. And I have great shots of everyone!
I can't say enough about Cara from Custom Studios Photography. Her personality was so low-key, it made me comfortable with Read more...
I can't say enough about Cara from Custom Studios Photography. Her personality was so low-key, it made me comfortable with her following us around-it felt like she was a friend. She had a lot of ideas that turned out very well when we got the pictures. She was prompt in our meetings and in delivering everything afterward. I was very adamant about the photography and she did everything to the letter. Mostly I didn't want a lot of prop shots, I wanted people. And I have great shots of everyone! Read less
Services Used: Photography, Videography
Missing_profile
amcmullen
Wedding:
6/28/2008
1.0/5.0
I agree with the other two posts...Cara is great. However, I absolutely CAN NOT recomend that anyone hire this company. I hired Custom Studios to do my wedding photography and videography. I have had multiple problems with this company mainly around poor communication, customer service and delivery of my final product. The first incident was during the engagement photo session. We were allotted 1 hour for a photo session. The photographer gave poor directions on where we were meeting, so we didn't get started until 20 minutes into the hour. Before we got our full hour of photos, Shani, the company owner came to get her photos taken with her family and cut our session short so she could have her picture taken for her Christmas cards. I was appalled and embarrassed at that point. On top of this, she was incredibly rude to me and my fianc. Next, I wanted to adjust my some minor items to my package after I paid my initial deposit. I made this request 4 months before the actual service date. This request was not granted because Shani said that what I signed was a contract and it could not be altered. I could only add to my contract, but not take away. So I actually could alter it if I decided I wanted to buy more services? The last complaint I have is that I have not received my final product for which I paid! My wedding was on 6/28/2008 and today is 12/18/2008. It has been almost 6 months! I have contacted her many times to see what is going on, but I just hate talking to Shani because she is so rude to me. I just email her now so I don't have to listen to her run around.
I agree with the other two posts...Cara is great. However, I absolutely CAN NOT recomend that anyone hire this company. I Read more...
I agree with the other two posts...Cara is great. However, I absolutely CAN NOT recomend that anyone hire this company. I hired Custom Studios to do my wedding photography and videography. I have had multiple problems with this company mainly around poor communication, customer service and delivery of my final product. The first incident was during the engagement photo session. We were allotted 1 hour for a photo session. The photographer gave poor directions on where we were meeting, so we didn't get started until 20 minutes into the hour. Before we got our full hour of photos, Shani, the company owner came to get her photos taken with her family and cut our session short so she could have her picture taken for her Christmas cards. I was appalled and embarrassed at that point. On top of this, she was incredibly rude to me and my fianc. Next, I wanted to adjust my some minor items to my package after I paid my initial deposit. I made this request 4 months before the actual service date. This request was not granted because Shani said that what I signed was a contract and it could not be altered. I could only add to my contract, but not take away. So I actually could alter it if I decided I wanted to buy more services? The last complaint I have is that I have not received my final product for which I paid! My wedding was on 6/28/2008 and today is 12/18/2008. It has been almost 6 months! I have contacted her many times to see what is going on, but I just hate talking to Shani because she is so rude to me. I just email her now so I don't have to listen to her run around. Read less
Services Used: Photography, Videography
Missing_profile
lollyhaley
Wedding:
10/15/2007
5.0/5.0
Cara with Custom Studios was our photographer. She did a fantastic job. They were really great to work with and worked with our budget. If you would like to look at our pictures we would be more than happy to share them.
Cara with Custom Studios was our photographer. She did a fantastic job. They were really great to work with and worked Read more...
Cara with Custom Studios was our photographer. She did a fantastic job. They were really great to work with and worked with our budget. If you would like to look at our pictures we would be more than happy to share them. Read less
Services Used: Photography, Videography
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