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Dadd's Magic Bus
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6 Reviews
Address:
407 Turner Ave NW
Grand Rapids, MI US 49504 (map)
Phone:
616-988-5920
Categories:
 
 
 
4.0 
(3.8/5.0)
 
Quality of Service 
(4.0/5.0)
 
Responsiveness 
(3.8/5.0)
 
Professionalism 
(3.9/5.0)
 
Value 
(4.2/5.0)
 
Flexibility 
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Lindsey
Wedding:
4/21/2012
 
0.8 out of 5.0
ABSOLUTELY TERRIBLE SERVICE. There was gum on the seats of the limo we rented for our wedding. The carpets were FILTHY. My wedding dress was dirty by the time I showed up at the church. The "party" bus we rented didn't have ipod access, looked NOTHING like the pictures advertised, AND the roof was falling down. When I called to complain the staff was dismissive and uncooperative. The managers even admitted to the broken roof and still refused to make the situation right. After several phone calls and e-mails they still refused to give me a credit. After they agreed to pay for cleaning my dress, they changed the terms of our deal and were rude about the entire situation. SAVE YOUR MONEY book someone else. Completely UNSATISFIED!!! I would give them 0 stars if I could.
Services Used: Transportation
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Brigid
Wedding:
10/1/2011
 
4.8 out of 5.0
They are always nice and helpful when you call with questions. The driver was very nice and professional. We had a wonderful time on our bud trip from the wedding to the reception!
Services Used: Transportation
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Lindsay
Wedding:
10/1/2011
 
4.0 out of 5.0
I used a 47 passenger coach bus for my wedding to shuttle guests to/from the reception venue. I was slightly nervous about using Dadd's because I had heard a bad review from a friend previously. However, the bus driver made sure to call me the night before the wedding and eased all of my fears. He was right on time to pick up the guests and even offered to provide extra trips if needed. My only complaint is that he continually approached the DJ between 1030-1045pm and had him announce that the last bus was leaving, even though we had specified that wouldn't happen until 1130pm. We had to make sure to tell our friends they didn't have to leave yet. All of my guests were raving the next day about how much fun they had taking the bus back to the hotel at the end of the night, so it must have been a good time!
Services Used: Transportation
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Nicole
Wedding:
6/5/2009
 
4.1 out of 5.0
The service was great, and they were very flexible, as we changed our minds many times before finalizing what we wanted to do for our big day. Our driver was a little bit kooky, but he was fun.
Services Used: Transportation
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dshatt19
Wedding:
4/12/2008
 
5.0 out of 5.0
Dadd's was always available to contact and flexible when we changed the locations. Pricing is great. Our driver was there on time, very courteous and professional. The limo was clean and came fully stocked.
Services Used: Transportation
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Missy
Wedding:
7/19/2003
 
5.0 out of 5.0
My groomsmen splurged on this. They paid to rent a super-stretch Ford Excursion Limosine. I have absolutely no idea what it cost but it was great. We were able to fit the entire wedding party inside. We drove around town before arriving at our reception. The ride was great, we had enough champagne and flutes for a toast amongst everyone and after the champagne was gone we had beer, wine and other types or liquer.
Services Used: Transportation
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