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Davids Bridal - Aurora IL

Aurora , IL

LOCATION

4490 East New York St
Aurora, IL 60504 US

PHONE

630-692-1742

WEBSITE

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Dress & Attire

REVIEWS

3.9
out of 5.0
3.7/5.0
3.8/5.0
3.8/5.0
4.2/5.0
3.8/5.0
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Anonymous
Wedding:
[Private]
2.5/5.0
Fairly unhappy with this vendor. Told many different things upon getting my wedding set up. They accidentally entered in the wrong dress code for my bridesmaids dresses and luckily my maid caught it because she knew the dresses weren't the material the lady had stated when she went to check out for the purchase. They don't have any of the swatches that I need to color match like they said they did because of what color I chose. I am hearing a lot of reasons why they can't do things for me or a lot of apologies for when things get mixed up. I am trying to be patient because I know large companies struggle with this. However, at a certain point, your business just isn't doing what needs to be done for what you are specializing in. They told my mother she had 6 months before her first payment on the card for my dress and then called 3 weeks after she signed up telling her she missed a payment. She wouldn't have signed up for the card if the manager hadn't told her 6 months. All around I would say this business is going downhill. I don't really know where else there is to go but I'd say take a look before putting your eggs in their basket.
Fairly unhappy with this vendor. Told many different things upon getting my wedding set up. They accidentally entered in Read more...
Fairly unhappy with this vendor. Told many different things upon getting my wedding set up. They accidentally entered in the wrong dress code for my bridesmaids dresses and luckily my maid caught it because she knew the dresses weren't the material the lady had stated when she went to check out for the purchase. They don't have any of the swatches that I need to color match like they said they did because of what color I chose. I am hearing a lot of reasons why they can't do things for me or a lot of apologies for when things get mixed up. I am trying to be patient because I know large companies struggle with this. However, at a certain point, your business just isn't doing what needs to be done for what you are specializing in. They told my mother she had 6 months before her first payment on the card for my dress and then called 3 weeks after she signed up telling her she missed a payment. She wouldn't have signed up for the card if the manager hadn't told her 6 months. All around I would say this business is going downhill. I don't really know where else there is to go but I'd say take a look before putting your eggs in their basket. Read less
Services Used: Dress & Attire
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gurdie_tx
Wedding:
3/16/2017
4.4/5.0
You really get the cold shoulder if you walk in without an appointment. I was just a happy bride-to-be who wanted to look at dresses. Once I had an appointment, they were very friendly. They really let me take my time and just stand there with the dress on.
They tried to order the dress 2 sizes too large!!! I really felt like they were trying to jack the alterations price up! The size 4 fit me PERFECTLY and I wouldn't need any alterations (except for length) and the sales lady was trying to tell me that I would need to order a size 8!!!
I got the correctly size ordered and took my alterations elsewhere, because I felt their prices were too high. I got it done much cheaper and just as good elsewhere!
You really get the cold shoulder if you walk in without an appointment. I was just a happy bride-to-be who wanted to look Read more...
You really get the cold shoulder if you walk in without an appointment. I was just a happy bride-to-be who wanted to look at dresses. Once I had an appointment, they were very friendly. They really let me take my time and just stand there with the dress on.
They tried to order the dress 2 sizes too large!!! I really felt like they were trying to jack the alterations price up! The size 4 fit me PERFECTLY and I wouldn't need any alterations (except for length) and the sales lady was trying to tell me that I would need to order a size 8!!!
I got the correctly size ordered and took my alterations elsewhere, because I felt their prices were too high. I got it done much cheaper and just as good elsewhere! Read less
Services Used: Dress & Attire
Bg5
Anonymous
Wedding:
Recently Married
4.4/5.0
I just went to David's Bridal to try on wedding dresses for the first time, and it was a great experience. The woman who worked with me was incredibly friendly and helped me find dresses in the style I was looking for. Once I found THE DRESS, it turned out that it was going on sale the very next day, and they honored the sales price for me, which I think is great business. I did not feel rushed and was able to enjoy finding my wedding dress!
I just went to David's Bridal to try on wedding dresses for the first time, and it was a great experience. The woman who Read more...
I just went to David's Bridal to try on wedding dresses for the first time, and it was a great experience. The woman who worked with me was incredibly friendly and helped me find dresses in the style I was looking for. Once I found THE DRESS, it turned out that it was going on sale the very next day, and they honored the sales price for me, which I think is great business. I did not feel rushed and was able to enjoy finding my wedding dress! Read less
Services Used: Dress & Attire
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EHatzis
Wedding:
3/28/2015
3.9/5.0
My dress and the alterations turned out perfect. Alterations are a bit pricey, but I was happy with how fast they were able to do them.
My dress and the alterations turned out perfect. Alterations are a bit pricey, but I was happy with how fast they were Read more...
My dress and the alterations turned out perfect. Alterations are a bit pricey, but I was happy with how fast they were able to do them. Read less
Services Used: Dress & Attire
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Annie
Wedding:
10/10/2014
2.0/5.0
They rush you in and pressure you. It's not personal touches here and half the time I didn't know where my lady was to ask her questions. She was help me and someone else. The dressing rooms are small and you are standing around with other brides. There is such a sense of urgency to purchase and it wasn't an experience I would ever want to do again with this company. There are NO returns on anything you purchase there so keep that in mind. Don't buy your accessories here because you can get them online for 50% less than what they charge. Once you leave the place with your dress, it's a good bye and who are you again?? Once they get your money, they could care less about you. Keep that in mind because remember, this is suppose to be a special time which you will never get back!
They rush you in and pressure you. It's not personal touches here and half the time I didn't know where my lady was to ask Read more...
They rush you in and pressure you. It's not personal touches here and half the time I didn't know where my lady was to ask her questions. She was help me and someone else. The dressing rooms are small and you are standing around with other brides. There is such a sense of urgency to purchase and it wasn't an experience I would ever want to do again with this company. There are NO returns on anything you purchase there so keep that in mind. Don't buy your accessories here because you can get them online for 50% less than what they charge. Once you leave the place with your dress, it's a good bye and who are you again?? Once they get your money, they could care less about you. Keep that in mind because remember, this is suppose to be a special time which you will never get back! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
2.8/5.0
I bought my wedding dress and all of my undergarments from David's Bridal. While I absolutely loved my dress, I was not super pleased with the service of David's Bridal. Everytime I went in there (I always had a scheduled appointment), I usually still had to wait about 15 minutes to be waited on and it was always so crowded. I also had my dress altered here and it was way overpriced for the quality. I wanted my dress to be altered to have a sweetheart neckline and explained what I wanted to alterations. When I got my dress back, it was not at all what I had wanted...they had done a half hearted job and took the easy way out by just tucking it. So instead I took it so a local seamstress who fixed what David's Bridal had done and made it exactly as I wanted for almost half the price!
I bought my wedding dress and all of my undergarments from David's Bridal. While I absolutely loved my dress, I was not Read more...
I bought my wedding dress and all of my undergarments from David's Bridal. While I absolutely loved my dress, I was not super pleased with the service of David's Bridal. Everytime I went in there (I always had a scheduled appointment), I usually still had to wait about 15 minutes to be waited on and it was always so crowded. I also had my dress altered here and it was way overpriced for the quality. I wanted my dress to be altered to have a sweetheart neckline and explained what I wanted to alterations. When I got my dress back, it was not at all what I had wanted...they had done a half hearted job and took the easy way out by just tucking it. So instead I took it so a local seamstress who fixed what David's Bridal had done and made it exactly as I wanted for almost half the price! Read less
Services Used: Dress & Attire
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Asherah
Wedding:
8/1/2014
3.8/5.0
While I didn't purchase my wedding gown here, I did choose my bridesmaids dresses at this store. I was very disappointed that there weren't any bridal shops that carried bridesmaids dresses in the color I wanted. The only shop I found in downtown Chicago that carried the color I wanted was $300 per dress. I felt this was too expensive for a dress my bridesmaids would most likely wear only once so I looked elsewhere which led me to David's. I chose a completely different color but I grew to love it all the same. I went with "truffle" which is a rich, dark brown with almost a hit of purple/red in it, and it was a strapless cotton sateen dress. Our experience with the bridesmaids dresses was pretty good although I felt the salesperson was rather pushy... trying to rush me into a decision by scaring me that I might not get them in time even though we were shopping several months in advance and we actually got the dresses roughly a month later... so I didn't like that she was trying to scare me into the purchase, but we still ended up ordering them the next day. My bridesmaids really liked the hidden pockets on the dress.

Also, I had stopped in to look at shoes for my daughter, my flower girl, and possibly my two hostesses. Not only was their selection pretty limited at this store, and lacking many sizes, but some of the shoes were actually dirty, ripped, and worn... I thought this was pretty gross. I thought maybe there was some mistake so I asked one of the workers and they told me that they were available to purchase and were just old... well, I don't care how long something has been sitting on the shelf, it shouldn't look the way those shoes did.
While I didn't purchase my wedding gown here, I did choose my bridesmaids dresses at this store. I was very disappointed Read more...
While I didn't purchase my wedding gown here, I did choose my bridesmaids dresses at this store. I was very disappointed that there weren't any bridal shops that carried bridesmaids dresses in the color I wanted. The only shop I found in downtown Chicago that carried the color I wanted was $300 per dress. I felt this was too expensive for a dress my bridesmaids would most likely wear only once so I looked elsewhere which led me to David's. I chose a completely different color but I grew to love it all the same. I went with "truffle" which is a rich, dark brown with almost a hit of purple/red in it, and it was a strapless cotton sateen dress. Our experience with the bridesmaids dresses was pretty good although I felt the salesperson was rather pushy... trying to rush me into a decision by scaring me that I might not get them in time even though we were shopping several months in advance and we actually got the dresses roughly a month later... so I didn't like that she was trying to scare me into the purchase, but we still ended up ordering them the next day. My bridesmaids really liked the hidden pockets on the dress.

Also, I had stopped in to look at shoes for my daughter, my flower girl, and possibly my two hostesses. Not only was their selection pretty limited at this store, and lacking many sizes, but some of the shoes were actually dirty, ripped, and worn... I thought this was pretty gross. I thought maybe there was some mistake so I asked one of the workers and they told me that they were available to purchase and were just old... well, I don't care how long something has been sitting on the shelf, it shouldn't look the way those shoes did. Read less
Services Used: Dress & Attire
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Ashley
Wedding:
6/28/2014
1.0/5.0
I would not recommend David's Bridal to anyone. They do have beautiful dresses, I absolutely loved mine, but the staff here is so extremely rude. Going into a Bridal store you are expected to be helped, it's a big commitment and should be an enjoyable experience 100% of the process, especially when finding the perfect dress. They overbooked, and it was extremely cramped in the store, and majority of the time my girls and I were waiting on the lady that was "helping" us. After finding the dress I wanted I got a total price, for the dress, a preservation kit, and a slip. I paid for everything and after a couple weeks got a call that it was in. I went to pick it up and found out I wasn't even charged for the slip. I was TOLD I was paying for it that day. They made me pay for it, with 10% off AND I had to drive out of my way to get it or pay for my own shipping. In my opinion, that is extremely unprofessional seeing as how they told me it was paid for. I got over it, got a discount on my bridesmaids dresses, and then went through hell all over again. One dress was supposed to come in at a separate time than the other three, I would only have to make 2 more trips back, to get the dresses and the shoes. I ended up going back to their store at least 4 different times for everything separately. When I told them I wanted to wait for them all to be in at once, like I was told they would be, they told me that if I didn't pick them up, they would just put them back on the floor to be resold, and it was not their problem. I really could keep going with how horrible this experience was, but there is no point. What's done is done, and the most I can do now is advise other bride's to avoid this money sucking chain store, I'm just thankful that this experience didn't ruin the day of. I would highly recommend going to custom mom and pop shops.
I would not recommend David's Bridal to anyone. They do have beautiful dresses, I absolutely loved mine, but the staff Read more...
I would not recommend David's Bridal to anyone. They do have beautiful dresses, I absolutely loved mine, but the staff here is so extremely rude. Going into a Bridal store you are expected to be helped, it's a big commitment and should be an enjoyable experience 100% of the process, especially when finding the perfect dress. They overbooked, and it was extremely cramped in the store, and majority of the time my girls and I were waiting on the lady that was "helping" us. After finding the dress I wanted I got a total price, for the dress, a preservation kit, and a slip. I paid for everything and after a couple weeks got a call that it was in. I went to pick it up and found out I wasn't even charged for the slip. I was TOLD I was paying for it that day. They made me pay for it, with 10% off AND I had to drive out of my way to get it or pay for my own shipping. In my opinion, that is extremely unprofessional seeing as how they told me it was paid for. I got over it, got a discount on my bridesmaids dresses, and then went through hell all over again. One dress was supposed to come in at a separate time than the other three, I would only have to make 2 more trips back, to get the dresses and the shoes. I ended up going back to their store at least 4 different times for everything separately. When I told them I wanted to wait for them all to be in at once, like I was told they would be, they told me that if I didn't pick them up, they would just put them back on the floor to be resold, and it was not their problem. I really could keep going with how horrible this experience was, but there is no point. What's done is done, and the most I can do now is advise other bride's to avoid this money sucking chain store, I'm just thankful that this experience didn't ruin the day of. I would highly recommend going to custom mom and pop shops. Read less
Services Used: Dress & Attire
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Nicole
Wedding:
6/22/2014
4.2/5.0
I went to try on dresses just to get started and found the perfect dress at a great price. The alterations were done there. At the first fitting the seamstress was so nice. When I went to pick up the dress, there was an issue with the alteration so I had to make another appointment, but I didn't mind as there was no extra charge and when I returned it was absolutely perfect. I also found my veil and a flower for my hair there. They are not a custom dress shop, but the pricing reflects that and for the money, I found it to be a great experience.
I went to try on dresses just to get started and found the perfect dress at a great price. The alterations were done Read more...
I went to try on dresses just to get started and found the perfect dress at a great price. The alterations were done there. At the first fitting the seamstress was so nice. When I went to pick up the dress, there was an issue with the alteration so I had to make another appointment, but I didn't mind as there was no extra charge and when I returned it was absolutely perfect. I also found my veil and a flower for my hair there. They are not a custom dress shop, but the pricing reflects that and for the money, I found it to be a great experience. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
4.8/5.0
Very attentive staff
Great options and great value
Very attentive staff
Great options and great value
Very attentive staff
Great options and great value Read less
Services Used: Dress & Attire
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