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Davids Bridal

Burbank , CA

LOCATION

2050 Empire Ave
Burbank, CA 91504 US

PHONE

818-238-9001
Please let this vendor know that you found them on the WeddingWire Network.
Dress & Attire

REVIEWS

3.9
out of 5.0
3.8/5.0
3.8/5.0
3.9/5.0
4.3/5.0
3.8/5.0
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Anonymous
Wedding:
Recently Married
3.4/5.0
I did end up getting my dress here and getting it altered here, and I can say that I am totally happy with the way both came out. The biggest pro to David's Bridal for me was their selection of petite sized dresses since I'm only 5'0". That being said, my biggest issue with them is that they don't keep ANY petite dresses in store for you to try on. And you can't return what you buy. When I asked the lady helping me (Ashley, not Ashley K) what the difference in measurements were between the regular size and petite size she just looked blankly at me. She said they only can recommend based on height but they don't actually know what the differences are. I don't really think this is acceptable especially since its a buy before you try situation. You can exchange, but it takes forever to get the dress in so you'd better start shopping early. Overall I found a dress that I liked at a very affordable price, but sent the same amount as the cost of the dress on alterations since I was between sizes. Overall it was just an OK experience. Unless you are an unusual size like me, you could probably find better service and products elsewhere.
I did end up getting my dress here and getting it altered here, and I can say that I am totally happy with the way both Read more...
I did end up getting my dress here and getting it altered here, and I can say that I am totally happy with the way both came out. The biggest pro to David's Bridal for me was their selection of petite sized dresses since I'm only 5'0". That being said, my biggest issue with them is that they don't keep ANY petite dresses in store for you to try on. And you can't return what you buy. When I asked the lady helping me (Ashley, not Ashley K) what the difference in measurements were between the regular size and petite size she just looked blankly at me. She said they only can recommend based on height but they don't actually know what the differences are. I don't really think this is acceptable especially since its a buy before you try situation. You can exchange, but it takes forever to get the dress in so you'd better start shopping early. Overall I found a dress that I liked at a very affordable price, but sent the same amount as the cost of the dress on alterations since I was between sizes. Overall it was just an OK experience. Unless you are an unusual size like me, you could probably find better service and products elsewhere. Read less
Services Used: Dress & Attire
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natalie
Wedding:
4/6/2017
2.6/5.0
This was my 1st bridal store I walked into since becoming a bride-to-be and I was very disappointed. I had been to a Bridal Expo 3 weeks before and had my eye on 1 particular dress, so I booked an appointment.

The day of, I was accompanied by 2 of my bridesmaids and my MOH. We were running 15 minutes late, so I called to let them know, no biggie. When I get there, they seemed a bit behind and we had to wait, still not a big deal.

Finally, I was appointed a young, inexperienced sales associate and here is where my negative experience kicked in. Immediately, she asked me what dresses I wanted to try on. I told her about the 1 dress I had my eye on, which they had on display. Then she said I should pick a few more. She gave me no visuals and expected me to just know the dress by number. Eventually, when I asked, she brought out a catalogue. Unfortunately, every dress I liked they didn't have in stock. Not once did the associate recommend a dress for me or just bring any dresses to me to try on. After 30 minutes of this, "we don't have it," I asked if she could just bring me the 1 dress I came here to try on.

She took my measurements, but they were never inputted into their system. A step I had to repeat at every David's Bridal I went to after this. She even took my shoe size, but the shoes she brought out to me never made there way over to me. Twice she said she would bring them to me, but she got distracted by another customer. I only was able to view the shoe box from a distance. My friends actually did all the work: they brought me random dresses to try on and they helped me in and out of each dress. Being a first timer I wasn't aware that the associate should have been the one helping me with all of this. I had one simple question about champagne and white that was never answered by her.

At the end, my associate was no where to be found. Another associate came over. She was nice and answered my 1 question. She saved my horrible experience.
This was my 1st bridal store I walked into since becoming a bride-to-be and I was very disappointed. I had been to a Read more...
This was my 1st bridal store I walked into since becoming a bride-to-be and I was very disappointed. I had been to a Bridal Expo 3 weeks before and had my eye on 1 particular dress, so I booked an appointment.

The day of, I was accompanied by 2 of my bridesmaids and my MOH. We were running 15 minutes late, so I called to let them know, no biggie. When I get there, they seemed a bit behind and we had to wait, still not a big deal.

Finally, I was appointed a young, inexperienced sales associate and here is where my negative experience kicked in. Immediately, she asked me what dresses I wanted to try on. I told her about the 1 dress I had my eye on, which they had on display. Then she said I should pick a few more. She gave me no visuals and expected me to just know the dress by number. Eventually, when I asked, she brought out a catalogue. Unfortunately, every dress I liked they didn't have in stock. Not once did the associate recommend a dress for me or just bring any dresses to me to try on. After 30 minutes of this, "we don't have it," I asked if she could just bring me the 1 dress I came here to try on.

She took my measurements, but they were never inputted into their system. A step I had to repeat at every David's Bridal I went to after this. She even took my shoe size, but the shoes she brought out to me never made there way over to me. Twice she said she would bring them to me, but she got distracted by another customer. I only was able to view the shoe box from a distance. My friends actually did all the work: they brought me random dresses to try on and they helped me in and out of each dress. Being a first timer I wasn't aware that the associate should have been the one helping me with all of this. I had one simple question about champagne and white that was never answered by her.

At the end, my associate was no where to be found. Another associate came over. She was nice and answered my 1 question. She saved my horrible experience. Read less
Services Used: Dress & Attire
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Tracie
Wedding:
2/2/2017
5.0/5.0
As soon as I walked in the door I was greeted with a warm smile. I was fitted and found my dress so quickly I was astonished. I was treated nicely and respectfully that I would recommend this store to everyone!!!
As soon as I walked in the door I was greeted with a warm smile. I was fitted and found my dress so quickly I was Read more...
As soon as I walked in the door I was greeted with a warm smile. I was fitted and found my dress so quickly I was astonished. I was treated nicely and respectfully that I would recommend this store to everyone!!! Read less
Services Used: Dress & Attire
Default vendor profile pic
Kristine
Wedding:
1/6/2017
4.2/5.0
Honestly, I had an overall very positive experience buying my wedding dress here. My consultant was helpful, patient, quick, and very attuned to what I wanted. But what made it better was the fact that I came in with very specific dress and budget criteria in mind, and she was able to work with me. I did my research ahead of time in terms of what I wanted, and what they had available. I ended up buying the first dress I tried on (though I tried on many). My dress was beautiful, was exactly what I wanted, and fit perfectly in my budget. I did look at their veils and accessories, which were honestly a little pricey for what they were, so I purchased those elsewhere.
Honestly, I had an overall very positive experience buying my wedding dress here. My consultant was helpful, patient, Read more...
Honestly, I had an overall very positive experience buying my wedding dress here. My consultant was helpful, patient, quick, and very attuned to what I wanted. But what made it better was the fact that I came in with very specific dress and budget criteria in mind, and she was able to work with me. I did my research ahead of time in terms of what I wanted, and what they had available. I ended up buying the first dress I tried on (though I tried on many). My dress was beautiful, was exactly what I wanted, and fit perfectly in my budget. I did look at their veils and accessories, which were honestly a little pricey for what they were, so I purchased those elsewhere. Read less
Services Used: Dress & Attire
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Brittnie
Wedding:
1/24/2015
5.0/5.0
I was able to find the most amazing wedding dress and find all of my bridesmaids dresses at Davids!!! Great service!!
I was able to find the most amazing wedding dress and find all of my bridesmaids dresses at Davids!!! Great service!!
I was able to find the most amazing wedding dress and find all of my bridesmaids dresses at Davids!!! Great service!! Read less
Services Used: Dress & Attire
Default vendor profile pic
Jazmin
Wedding:
9/13/2014
3.3/5.0
I have to say that I had two very distinct experiences from the David's Bridal in Burbank.

When I came here to find my wedding dress my experience was phenomenal!!! Unfortunately I don't remember the name of my consultant but she was great! I had made an appointment but it being the weekend it was still very busy. I brought my mom and best friend to help me decide. The consultant was receptive and listened to my likes and concerns regarding the look of the dress on my body. She did a great job at balancing my needs and my mother's constant suggestions for other style my mom wanted WITHOUT being rude about it. She was not at all pushy about making a purchase. I had previously checked out two other bridal placed but i found my dress her!! I was super ecstatic and loved that my consultant made me feel extra special by ringing a bell and when i said "yes to my dress!!" Sounds cheesy but i loved it.

Because I had had such a great experience with the purchase of my wedding dress, i brought by four bridesmaids here when searching for their dress. Unfortunately this experience could not be more different. I cant remember the consultants name but she was very very very pushy from the start. She even asked us if we "were really" going to buy our dress. I understand that my reservation was again on a busy weekend but it was not ok to leave us unattended for over 25 minutes at a time and not giving us notices. She didn't really bring us the styles that we wanted despite having brought print outs from the website. Needless to say, we did not purchase their dresses here.

Not sure if they train bridal vs bridesmaids consultants differently but I would hope that they do. The prices over all were super reasonable. They encourage you to open a credit card to get a further discount which really makes sense! I had the money for my wedding dress but why say no for an additional discount so I opened a CC and subsequently paid it in full :)
I have to say that I had two very distinct experiences from the David's Bridal in Burbank.

When I came here to Read more...
I have to say that I had two very distinct experiences from the David's Bridal in Burbank.

When I came here to find my wedding dress my experience was phenomenal!!! Unfortunately I don't remember the name of my consultant but she was great! I had made an appointment but it being the weekend it was still very busy. I brought my mom and best friend to help me decide. The consultant was receptive and listened to my likes and concerns regarding the look of the dress on my body. She did a great job at balancing my needs and my mother's constant suggestions for other style my mom wanted WITHOUT being rude about it. She was not at all pushy about making a purchase. I had previously checked out two other bridal placed but i found my dress her!! I was super ecstatic and loved that my consultant made me feel extra special by ringing a bell and when i said "yes to my dress!!" Sounds cheesy but i loved it.

Because I had had such a great experience with the purchase of my wedding dress, i brought by four bridesmaids here when searching for their dress. Unfortunately this experience could not be more different. I cant remember the consultants name but she was very very very pushy from the start. She even asked us if we "were really" going to buy our dress. I understand that my reservation was again on a busy weekend but it was not ok to leave us unattended for over 25 minutes at a time and not giving us notices. She didn't really bring us the styles that we wanted despite having brought print outs from the website. Needless to say, we did not purchase their dresses here.

Not sure if they train bridal vs bridesmaids consultants differently but I would hope that they do. The prices over all were super reasonable. They encourage you to open a credit card to get a further discount which really makes sense! I had the money for my wedding dress but why say no for an additional discount so I opened a CC and subsequently paid it in full :) Read less
Services Used: Dress & Attire
130x130 sq 1374992138760 img4249   copy
Alejandra
Wedding:
5/25/2014
4.6/5.0
I was hesitant about shopping at David's Bridal based on other reviews I had seen. HOWEVER, the customer service at this location was great! I made my appointment online and they called to confirm a few days before. I found my dress here and love it so much! The alterations process went great and I am happy with my overall experience here. My mother also purchased her dress here.
I was hesitant about shopping at David's Bridal based on other reviews I had seen. HOWEVER, the customer service at this Read more...
I was hesitant about shopping at David's Bridal based on other reviews I had seen. HOWEVER, the customer service at this location was great! I made my appointment online and they called to confirm a few days before. I found my dress here and love it so much! The alterations process went great and I am happy with my overall experience here. My mother also purchased her dress here. Read less
Services Used: Dress & Attire
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DT Linda
Wedding:
12/4/2013
5.0/5.0
I would like to send a big thank you to Mae, my sales lady. She is bubbly, patient, and a problem solver. I realize having bride(zilla)s try on dresses all day can be really stressful. I was expecting someone to be short-tempered and uninterested. Instead, I got Mae! She is anything but that. She is always cheerful and helpful. It’s like she hits the reset button with each customer. She was such a joy to work with.

She helped me choose a dress that was not only pretty with a beautiful lace back, but the structure of the dress helped me stand up tall on my special day.

ALTERATIONS:
Unlike most women, I have big boobs and small hips. Cinda is a problem solver. She is very talented and deeply knows how to alter the dress where it is not only ideal in form but flattering to the figure. Beyond her expertise, it is really her personality that shines through. She is eager to please to make sure the bride is very happy. Just looking at her demeanor, you would never guess she was dealing with constant deadlines and stressed-out brides all day long. Cinda added to the happiness of my day.

**Note: be prepared to leave room in the budget for alterations. Alterations make the dress. That being said, they can get very pricey quickly, and every request was an add-on. I ended up paying about $300 in alterations. I had to get a dress that was 2 sizes too big to accommodate my boobs. With that, we had to alter the remainder of the dress (waist and hips) to fit my figure.

see pic: http://i33.photobucket.com/albums/d79/ynot29cool/Wedding%202013/pix/120413LindaShawnPortraits168edit.jpg

Author of 'HITCHED...in 90 Days or Less. Every Girl's Ultimate Guide to Dating.'
http://www.amazon.com/dp/B00KDY5Z1M/?tag=dt4m-20
for your single friends.
I would like to send a big thank you to Mae, my sales lady. She is bubbly, patient, and a problem solver. I realize having Read more...
I would like to send a big thank you to Mae, my sales lady. She is bubbly, patient, and a problem solver. I realize having bride(zilla)s try on dresses all day can be really stressful. I was expecting someone to be short-tempered and uninterested. Instead, I got Mae! She is anything but that. She is always cheerful and helpful. It’s like she hits the reset button with each customer. She was such a joy to work with.

She helped me choose a dress that was not only pretty with a beautiful lace back, but the structure of the dress helped me stand up tall on my special day.

ALTERATIONS:
Unlike most women, I have big boobs and small hips. Cinda is a problem solver. She is very talented and deeply knows how to alter the dress where it is not only ideal in form but flattering to the figure. Beyond her expertise, it is really her personality that shines through. She is eager to please to make sure the bride is very happy. Just looking at her demeanor, you would never guess she was dealing with constant deadlines and stressed-out brides all day long. Cinda added to the happiness of my day.

**Note: be prepared to leave room in the budget for alterations. Alterations make the dress. That being said, they can get very pricey quickly, and every request was an add-on. I ended up paying about $300 in alterations. I had to get a dress that was 2 sizes too big to accommodate my boobs. With that, we had to alter the remainder of the dress (waist and hips) to fit my figure.

see pic: http://i33.photobucket.com/albums/d79/ynot29cool/Wedding%202013/pix/120413LindaShawnPortraits168edit.jpg

Author of 'HITCHED...in 90 Days or Less. Every Girl's Ultimate Guide to Dating.'
http://www.amazon.com/dp/B00KDY5Z1M/?tag=dt4m-20
for your single friends. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
2+ years ago
5.0/5.0
I loved it!!! They helped me from start to finish. Customer Service was excellent. Answered all my questions. Complimentary steaming for my dress a week before my wedding. What put the cherry on the top was 2 days before my wedding my maid of honor discovered she didn't fit in her dress, they told her to come in to see what they can do, since alteration was out of the question they allowed her to exchange the dress with out charging her a dime!!! So happy with their service xoxo
I loved it!!! They helped me from start to finish. Customer Service was excellent. Answered all my questions. Read more...
I loved it!!! They helped me from start to finish. Customer Service was excellent. Answered all my questions. Complimentary steaming for my dress a week before my wedding. What put the cherry on the top was 2 days before my wedding my maid of honor discovered she didn't fit in her dress, they told her to come in to see what they can do, since alteration was out of the question they allowed her to exchange the dress with out charging her a dime!!! So happy with their service xoxo Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
4.3/5.0
My sales person Keshawna was very very nice and helped me find the dress I'd been dreaming of! I'm not very girly and trying on dresses didnt seem like fun to me at all. After the first couple dresses my inner girl came out and i ended up finding the best dress for me. Keshawna was awesome she listened to my descriptions of my tastes and found things that i never would have thought to try on. great customer service!!
My sales person Keshawna was very very nice and helped me find the dress I'd been dreaming of! I'm not very girly and Read more...
My sales person Keshawna was very very nice and helped me find the dress I'd been dreaming of! I'm not very girly and trying on dresses didnt seem like fun to me at all. After the first couple dresses my inner girl came out and i ended up finding the best dress for me. Keshawna was awesome she listened to my descriptions of my tastes and found things that i never would have thought to try on. great customer service!! Read less
Services Used: Dress & Attire
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