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Davids Bridal

Burbank , CA

LOCATION

2050 Empire Ave
Burbank, CA 91504 US

PHONE

818-238-9001

WEBSITE

View website
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Dress & Attire

REVIEWS

3.9
out of 5.0
3.8/5.0
3.8/5.0
3.9/5.0
4.3/5.0
3.9/5.0
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Anonymous
Wedding:
Recently Married
5.0/5.0
I loved it!!! They helped me from start to finish. Customer Service was excellent. Answered all my questions. Complimentary steaming for my dress a week before my wedding. What put the cherry on the top was 2 days before my wedding my maid of honor discovered she didn't fit in her dress, they told her to come in to see what they can do, since alteration was out of the question they allowed her to exchange the dress with out charging her a dime!!! So happy with their service xoxo
I loved it!!! They helped me from start to finish. Customer Service was excellent. Answered all my questions. Read more...
I loved it!!! They helped me from start to finish. Customer Service was excellent. Answered all my questions. Complimentary steaming for my dress a week before my wedding. What put the cherry on the top was 2 days before my wedding my maid of honor discovered she didn't fit in her dress, they told her to come in to see what they can do, since alteration was out of the question they allowed her to exchange the dress with out charging her a dime!!! So happy with their service xoxo Read less
Services Used: Dress & Attire
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Alejandra
Wedding:
5/25/2014
4.6/5.0
I was hesitant about shopping at David's Bridal based on other reviews I had seen. HOWEVER, the customer service at this location was great! I made my appointment online and they called to confirm a few days before. I found my dress here and love it so much! The alterations process went great and I am happy with my overall experience here. My mother also purchased her dress here.
I was hesitant about shopping at David's Bridal based on other reviews I had seen. HOWEVER, the customer service at this Read more...
I was hesitant about shopping at David's Bridal based on other reviews I had seen. HOWEVER, the customer service at this location was great! I made my appointment online and they called to confirm a few days before. I found my dress here and love it so much! The alterations process went great and I am happy with my overall experience here. My mother also purchased her dress here. Read less
Services Used: Dress & Attire
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DT Linda
Wedding:
12/4/2013
5.0/5.0
I would like to send a big thank you to Mae, my sales lady. She is bubbly, patient, and a problem solver. I realize having bride(zilla)s try on dresses all day can be really stressful. I was expecting someone to be short-tempered and uninterested. Instead, I got Mae! She is anything but that. She is always cheerful and helpful. It’s like she hits the reset button with each customer. She was such a joy to work with.

She helped me choose a dress that was not only pretty with a beautiful lace back, but the structure of the dress helped me stand up tall on my special day.

ALTERATIONS:
Unlike most women, I have big boobs and small hips. Cinda is a problem solver. She is very talented and deeply knows how to alter the dress where it is not only ideal in form but flattering to the figure. Beyond her expertise, it is really her personality that shines through. She is eager to please to make sure the bride is very happy. Just looking at her demeanor, you would never guess she was dealing with constant deadlines and stressed-out brides all day long. Cinda added to the happiness of my day.

**Note: be prepared to leave room in the budget for alterations. Alterations make the dress. That being said, they can get very pricey quickly, and every request was an add-on. I ended up paying about $300 in alterations. I had to get a dress that was 2 sizes too big to accommodate my boobs. With that, we had to alter the remainder of the dress (waist and hips) to fit my figure.

see pic: http://i33.photobucket.com/albums/d79/ynot29cool/Wedding%202013/pix/120413LindaShawnPortraits168edit.jpg

Author of 'HITCHED...in 90 Days or Less. Every Girl's Ultimate Guide to Dating.'
http://www.amazon.com/dp/B00KDY5Z1M/?tag=dt4m-20
for your single friends.
I would like to send a big thank you to Mae, my sales lady. She is bubbly, patient, and a problem solver. I realize having Read more...
I would like to send a big thank you to Mae, my sales lady. She is bubbly, patient, and a problem solver. I realize having bride(zilla)s try on dresses all day can be really stressful. I was expecting someone to be short-tempered and uninterested. Instead, I got Mae! She is anything but that. She is always cheerful and helpful. It’s like she hits the reset button with each customer. She was such a joy to work with.

She helped me choose a dress that was not only pretty with a beautiful lace back, but the structure of the dress helped me stand up tall on my special day.

ALTERATIONS:
Unlike most women, I have big boobs and small hips. Cinda is a problem solver. She is very talented and deeply knows how to alter the dress where it is not only ideal in form but flattering to the figure. Beyond her expertise, it is really her personality that shines through. She is eager to please to make sure the bride is very happy. Just looking at her demeanor, you would never guess she was dealing with constant deadlines and stressed-out brides all day long. Cinda added to the happiness of my day.

**Note: be prepared to leave room in the budget for alterations. Alterations make the dress. That being said, they can get very pricey quickly, and every request was an add-on. I ended up paying about $300 in alterations. I had to get a dress that was 2 sizes too big to accommodate my boobs. With that, we had to alter the remainder of the dress (waist and hips) to fit my figure.

see pic: http://i33.photobucket.com/albums/d79/ynot29cool/Wedding%202013/pix/120413LindaShawnPortraits168edit.jpg

Author of 'HITCHED...in 90 Days or Less. Every Girl's Ultimate Guide to Dating.'
http://www.amazon.com/dp/B00KDY5Z1M/?tag=dt4m-20
for your single friends. Read less
Services Used: Dress & Attire
130x130 sq 1389739347281 amanda and charlie 804
Amanda
Wedding:
10/13/2013
4.8/5.0
My bridal appointment at the Riverside, CA store went very well. I had two appointments and had two attentive consultants. The only problem I had was with my bridesmaids appointment. It started out good but the consultant only pulled a couple of dresses and then disappeared. She my girls and I had to pull the rest of our dresses for our appointment. I had 3 bridesmaids and 1 junior bridesmaid and I was hoping to put them all in the same dress. I was able to do that but was a little frustrated when the consultant pulled junior dresses when I specifically asked her not to because it would be a waste of time. I didn't like any of the junior dresses and didn't want to waste time trying any of them on the junior bridesmaid. My alterations gal, Cinda from the Burbank store, was a miracle worker!!! Not only on my dress but my maid of honor's dress too. And, Cinda took the time to do a French bustle (I think that is what it is called) instead of the traditional run-of-the-mill bustles that most alterations people will do because the French bustle looked best on my dress.
My bridal appointment at the Riverside, CA store went very well. I had two appointments and had two attentive consultants. Read more...
My bridal appointment at the Riverside, CA store went very well. I had two appointments and had two attentive consultants. The only problem I had was with my bridesmaids appointment. It started out good but the consultant only pulled a couple of dresses and then disappeared. She my girls and I had to pull the rest of our dresses for our appointment. I had 3 bridesmaids and 1 junior bridesmaid and I was hoping to put them all in the same dress. I was able to do that but was a little frustrated when the consultant pulled junior dresses when I specifically asked her not to because it would be a waste of time. I didn't like any of the junior dresses and didn't want to waste time trying any of them on the junior bridesmaid. My alterations gal, Cinda from the Burbank store, was a miracle worker!!! Not only on my dress but my maid of honor's dress too. And, Cinda took the time to do a French bustle (I think that is what it is called) instead of the traditional run-of-the-mill bustles that most alterations people will do because the French bustle looked best on my dress. Read less
Services Used: Dress & Attire
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Heather
Wedding:
6/15/2013
5.0/5.0
Everyone I worked with at David's Bridal was very helpful and knowledgeable of the best silhouette for various shapes and sizes. The alterations department was very quick and I did not need to make any changes to the fit after the first meeting.
Everyone I worked with at David's Bridal was very helpful and knowledgeable of the best silhouette for various shapes and Read more...
Everyone I worked with at David's Bridal was very helpful and knowledgeable of the best silhouette for various shapes and sizes. The alterations department was very quick and I did not need to make any changes to the fit after the first meeting. Read less
Services Used: Dress & Attire
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Melissa
Wedding:
5/25/2013
3.6/5.0
I hated shopping for my wedding dress period. All the bridal shops seem to carry Cinderella type dresses. The reason I kept coming back to Davids Bridal is because my assistant realized that I wanted a more whimsical look. I felt the appointments could've been longer and my assistant could have dug deeper into their vast collection, but overall I'm happy with the service I received. The tailoring department could've been a little nicer. I always felt they were rushing me and not interested in giving me exactly what I wanted. Overall, they have a wide selection of affordable dresses. I'm not sure the quality of my dress was really worth the $600 I spent, but it's a great value compared to Cinderella type dresses.
I hated shopping for my wedding dress period. All the bridal shops seem to carry Cinderella type dresses. The reason I Read more...
I hated shopping for my wedding dress period. All the bridal shops seem to carry Cinderella type dresses. The reason I kept coming back to Davids Bridal is because my assistant realized that I wanted a more whimsical look. I felt the appointments could've been longer and my assistant could have dug deeper into their vast collection, but overall I'm happy with the service I received. The tailoring department could've been a little nicer. I always felt they were rushing me and not interested in giving me exactly what I wanted. Overall, they have a wide selection of affordable dresses. I'm not sure the quality of my dress was really worth the $600 I spent, but it's a great value compared to Cinderella type dresses. Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
5.0/5.0
I have always heard horror stories from past brides who went to David's Bridal in Albuquerque, NM and I knew that once I got engaged it would be my last resort. But a friend suggested I try the one in Burbank, CA because there are different people. I am so glad I took her advice.
The Wedding Consultant I got paired up with was Rebecca. She is the most sweetest and patient woman I have ever met. When I made my appointment on the phone, I was advised to look online at the different styles that they carried and to create an account and select dresses I wanted to try on. So I did that and when I met with Rebecca, she already had my file and was ready to pull the dresses I had requested, very professional in my mind. After about 2 hours of trying on dresses, I couldn't find The One. Rebecca was still very patient and helpful. We scheduled a second appointment after Rebecca reassured me that I would find it and she was right! The second visit I found my dress!
Then I became picky about the color of the dress, off-white, white, cream, too many decisions. But the manager came by and said to try it in ivory and if I don't like it when it comes in, I could trade it for a different color. Amazed at his flexibility, I agreed to his offer, rang the "I found it" bell, and paid for the dress. When the dress came in, I tried it on and it was perfect.
I found my dress a year before my wedding, and like any other bride out there, I went straight to the gym and started dieting. When the time came for alterations I was nervous that I lost too much weight. The day before my appointment I called to see if I could possible switch the dress to a lower size. I was nervous because David's Bridal is strict on their "All Sales are Final" policy. But once again the manager was so easy going and flexible he said that it wouldn't be a problem. AMAZING SERVICE! I went in for the alterations and thankfully I maintained my weight and had small changes. The ladies in alterations were just as helpful!
I have always heard horror stories from past brides who went to David's Bridal in Albuquerque, NM and I knew that once I Read more...
I have always heard horror stories from past brides who went to David's Bridal in Albuquerque, NM and I knew that once I got engaged it would be my last resort. But a friend suggested I try the one in Burbank, CA because there are different people. I am so glad I took her advice.
The Wedding Consultant I got paired up with was Rebecca. She is the most sweetest and patient woman I have ever met. When I made my appointment on the phone, I was advised to look online at the different styles that they carried and to create an account and select dresses I wanted to try on. So I did that and when I met with Rebecca, she already had my file and was ready to pull the dresses I had requested, very professional in my mind. After about 2 hours of trying on dresses, I couldn't find The One. Rebecca was still very patient and helpful. We scheduled a second appointment after Rebecca reassured me that I would find it and she was right! The second visit I found my dress!
Then I became picky about the color of the dress, off-white, white, cream, too many decisions. But the manager came by and said to try it in ivory and if I don't like it when it comes in, I could trade it for a different color. Amazed at his flexibility, I agreed to his offer, rang the "I found it" bell, and paid for the dress. When the dress came in, I tried it on and it was perfect.
I found my dress a year before my wedding, and like any other bride out there, I went straight to the gym and started dieting. When the time came for alterations I was nervous that I lost too much weight. The day before my appointment I called to see if I could possible switch the dress to a lower size. I was nervous because David's Bridal is strict on their "All Sales are Final" policy. But once again the manager was so easy going and flexible he said that it wouldn't be a problem. AMAZING SERVICE! I went in for the alterations and thankfully I maintained my weight and had small changes. The ladies in alterations were just as helpful! Read less
Services Used: Dress & Attire
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Anonymous
Wedding:
1+ year ago
3.5/5.0
David's Bridal was crowded at my appointment time, but I got shown to a fitting room and selected several dresses out of the catalog to try on. I needed something off the rack -- I was shopping last minute because the Etsy dresses I'd ordered didn't fit, and the mom & pop boutiques only carry certain styles in certain sizes so my choices were limited. Luckily, at David's Bridal the inventory was available so I had plenty of options to try on. I thought David's Bridal would only have cookie cutter dresses, but I was pleasantly surprised to find "the one" there, and it fit my budget. Just not my boobs.

The bust needed to be let out, so my very friendly attendant flagged down the head of their alterations department to come check out what needed to be done and give me a quote. She was clearly stressed out, and pointed at several places I'd need a stitch put in, how much each would cost and the total. When I suggested I might like the dress to sit a little higher, she looked worried and said "you know, that would get expensive". Umm...the wedding dress is $300 cheaper than the ones I looked at elsewhere, I think I can get it altered to fit me properly, yes? Also isn't it your job to 'sell'? I don't care if each stitch costs $5, just tell me the total to get the job done so it looks amazing. She made it sound like each additional stitch was just a huge pain in her ass. But I got the David's Bridal financing and the alterations were included in that, so I went for it.

After the alterations I went for a fitting and the dress was....lumpy. The alterations department seemed like they did not have time to listen to me or do what I wanted, they seemed to think what they had done was perfectly fine. I needed to go elsewhere to get that perfect fit (the tailor I ended up using on the West Side took one look at the work and sighed, he'd seen their butchery many times before).

Shop till you drop, find "the dress", but do NOT have it altered at the store.
David's Bridal was crowded at my appointment time, but I got shown to a fitting room and selected several dresses out of Read more...
David's Bridal was crowded at my appointment time, but I got shown to a fitting room and selected several dresses out of the catalog to try on. I needed something off the rack -- I was shopping last minute because the Etsy dresses I'd ordered didn't fit, and the mom & pop boutiques only carry certain styles in certain sizes so my choices were limited. Luckily, at David's Bridal the inventory was available so I had plenty of options to try on. I thought David's Bridal would only have cookie cutter dresses, but I was pleasantly surprised to find "the one" there, and it fit my budget. Just not my boobs.

The bust needed to be let out, so my very friendly attendant flagged down the head of their alterations department to come check out what needed to be done and give me a quote. She was clearly stressed out, and pointed at several places I'd need a stitch put in, how much each would cost and the total. When I suggested I might like the dress to sit a little higher, she looked worried and said "you know, that would get expensive". Umm...the wedding dress is $300 cheaper than the ones I looked at elsewhere, I think I can get it altered to fit me properly, yes? Also isn't it your job to 'sell'? I don't care if each stitch costs $5, just tell me the total to get the job done so it looks amazing. She made it sound like each additional stitch was just a huge pain in her ass. But I got the David's Bridal financing and the alterations were included in that, so I went for it.

After the alterations I went for a fitting and the dress was....lumpy. The alterations department seemed like they did not have time to listen to me or do what I wanted, they seemed to think what they had done was perfectly fine. I needed to go elsewhere to get that perfect fit (the tailor I ended up using on the West Side took one look at the work and sighed, he'd seen their butchery many times before).

Shop till you drop, find "the dress", but do NOT have it altered at the store. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
4.7/5.0
Very friendly and helpful. I was able to bring the dress back a week before the wedding for a free steaming.
Very friendly and helpful. I was able to bring the dress back a week before the wedding for a free steaming.
Very friendly and helpful. I was able to bring the dress back a week before the wedding for a free steaming. Read less
Services Used: Dress & Attire
Default vendor profile pic
Anonymous
Wedding:
1+ year ago
5.0/5.0
I used David's Bridal in Burbank to order dresses for my bridesmaids. Although my gown was also David's Bridal, I purchased it through a charity and did not experience the service side of David's Bridal for my own gown. My wedding took place in a different state, where thankfully there was another location of David's Bridal because at the last minute one of my bridesmaids needed alteration to her dress. They took are of it for a surprisingly good price, and all was well for the wedding day.
I used David's Bridal in Burbank to order dresses for my bridesmaids. Although my gown was also David's Bridal, I Read more...
I used David's Bridal in Burbank to order dresses for my bridesmaids. Although my gown was also David's Bridal, I purchased it through a charity and did not experience the service side of David's Bridal for my own gown. My wedding took place in a different state, where thankfully there was another location of David's Bridal because at the last minute one of my bridesmaids needed alteration to her dress. They took are of it for a surprisingly good price, and all was well for the wedding day. Read less
Services Used: Dress & Attire
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